You will see all the reviews of people who consumed the services of Kal Tire (Coffee Shop) around Cranbrook territory (Canada).
Now this firm has a rating of 4.5 out of 5 and that rating is based on 127 reviews.
As you can see it reaches an reviews average is basically the best one, and it is founded on a high number of feddbacks, so we can think that the score is quite faithful. If people have bothered to evaluate when they are satisfied, it works.
You know that we do not usually stop to place reviews when these are correct and we usually do it only if we've had a problem or issue...
This Coffee Shop corresponds to the category of Tire shop.
Fantastic service and they sent me a text when it was ready. A great feature instead of a phone call during an important meeting.
Great team down there. Had my car in and out within hours and even solved the mystery of my hidden wheel nut lock. Price was reasonable too! Very friendly service.
Fast service and good prices
Above and beyond! Never get tired of coming here twice a year.
I appreciate the high level of customer service that I receive from all the staff at Kal Tire. They are outgoing and friendly staff. I have always had a positive experience dealing with them. They offer great prices and exceptional service.
Ask for Trent!! He works on all my company vehicles and services over 200 vehicles a year for me. I've never been disappointed with his customer service or pricing.
Guys got done what they promised, on time, and cheaper then they estimated. Will definitely be coming back.
Excellent service with a friendly atmosphere. And they do more than tires.
Amazing.. friendly staff..great service Fast repair..price was right.. Free WiFi while you wait. ????????
My husband called and got an 0830 appointment for the next day but when he got there he was told they couldn't get him in, come back at 1015. He got the same treatment when he came back, they said try again at 1230. Terrible customer service, do not recommend.
Thanks for the great service! Above and beyond what was required.. really appreciated.
Was on vacation and got a nail in my tire. Staff at Kal tire got it all fixed up quickly and professionally so we could get back home safe and sound.
This is a great service, even in busy mode great effort is made to get the job done.
Got my summer tires on all the cars and the service was great as usual even though they are crazy busy.
I went to Kal Tire for the first time a few days ago to get a nail taken out of my tire. I have nothing but good things to say about them. Mike and Kim and so enthusiastic, polite, and friendly over the phone/ in person, and the service was quick and efficient! I will definitely recommend them to anyone who needs works done. It’s nice to deal with people who actually enjoy their job. Keep up the great work!
Quick, professional and friendly
Awesome and fast service, went in and spoke to Mike B. picked out winter tires and made the swap appt. for a week later. Went for the appt. and Kyle A. was so helpful and friendly. Thanks folks, will be buying tires from Kal for the foreseeable future!
(Translated) Fast and excellent service for trucks. (Original) Service rapide et excellent pour les camion.
Repaired a tire with a nail stuck in it. Serviceman was fast and friendly.
When my minivan tire went flat I was worried that it was going to be a costly repair or replacement. They were very busy and it was an hour and a half long wait but the lounge was comfortable with free drinks, popcorn and wifi. The customer service was incredible and friendly. She brought me out the rock that was the culprit and it was an easy fix. I was shocked when I got to the counter and they told me there was no charge!
Kal Tire was quick to quote my job over the phone, and they were competitive on price. My bearing and front axle were changed before some of their competitors had even gotten back to me with an estimate. I was also impressed with the renovations they've done since the last time I was there...it gave me more confidence as a buyer. Service was great and I was notified promptly with any questions or concerns by their mechanic once my car was up on the lift. I've recommended Kal Tire to my friends an family, and will be returning for any future mechanical issues I run into.
Very friendly staff nice experience
Gave me piece of mind
Unimpressed with the price gouging. It cost me more to get 4 tires balanced than it would have to have them mounted on rims and balanced. Disgusting, I wont go there again.
Prompt quality service.
I have never dealt with such incompetent staff. After ordering brand new winter tires and being told that I would get a call once they arrived, they failed to uphold their word and after 3 weeks of not hearing from them I gave them a call and was told that my tires had arrived. Maybe they were wanting to wait till the spring to call me. I booked an appointment for the next day to have them switched over. The next day I showed up and was told that my tires weren't there and that I would have to re-book my appointment for when they arrive. What kind of clowns are running this place!? Waste of my time would never recommend them to anyone or do business with them again.
This place offers some of the best service, far above the rest.
Great service and I love the staff, so friendly.
Awesome. We woke in the morning to a flat. Kal repaired for free. Great service. Awesome staff. And hot coffee while u wait
Somewhat rude,not very helpfuul,also have very limited stock if you you have a regular car. This place seems to have trucka only sizes
Great and honest service, they earn my trust with their transparency and straightforward communication. I appreciated being able to come in the shop when I had concerns about other components in my car so that I could take a look at it on the hoist. (Concerns mostly founded by the dishonest Mazda dealership in North Bay) I regularly do maintenance on my own car so I don't trust many people with it, so the fact that I trust in the hands of these guys says allot.
We had no appointments, and I was stuck with new tires I needed installed on a 32 Feet RV! Not an easy task. I called KalTire in Cranbrook. They took us in right away, and their commercial tire tech took us as soon as he could. 2 hours of fast and good work and we were out. The price was more than fair even if we did not buy the tires there ( we should have). They also told us Sparwoord KalTire could retorque the tires after driving a while, as recommended, and they did it in 10 min just by showing up. Let’s say I have a new tire store on my list of favorites! Kal-Tire will be my go to tire store for my next set of tires. But the Cranbrook store especially made our day! Thanks everyone! Especially that commercial tech! Gary & Heather Patry. , Cochrane , AB
Awesome guys. Great service. Great price and best of all, they don't hate Alberta's. Yahoo
I have been going to Kal Tire for just about 5 years and the service has gotten progressively worse! Today I took my vehicle in for a winter tire changeover … the appointment was for 2:00. I finally got out of there at 4:15! They said they had trouble changing over the rims. Aren’t they supposed to be the experts?..Not a happy customer. BTW I bought at least 2 sets of tires and rims from the North Bay location over the years. If they can’t handle the volume of business, then don’t overbook!!
Decent service
Bought again here friendly helpful staff,down to earth people,and will return again next tire swap out.Awesome prices
Great. Guys very helpful, professional and efficient.
Our only regret is that we didn't find this place sooner.Friendly knowledgeable staff,good prices & the feeling they actually want to help rather than want to clock out for the day.Not to mention free wifi,popcorn & drinks for the kids as well as adults which is rare to say the least.
A couple of weeks ago, when on my way to AB, I found that I had a flat tire. I made my way over to Kal Tire, as it was close to where I was. When I pulled up I noticed it was closed. One of the Kal Tire staff members was still in the service center and he came out to help. He got me a used tire at a decent price and changed it for me. I was able to reach my destination by the end of the day. A big thank-you to this Kal Tire technician for helping me out.
Fast, reasonably priced, professional service.
Not bad service
Superb customer service and the staff are super helpful!
Friendly, courteous and efficient!
Driving home from Osoyoos to Calgary on Tuesday, got a flat by two punctures just 20km north of Cranbrook, got a tow to Kal Tire in Cranbrook before it closed. Supervisor Gord and his guys jumped into action and completed the repair, so I was able to carry on my journey and got home safely the same day. The fee was surprisingly reasonable, and work was professional and the guys very friendly, great experience. Thank you!
Great service!!! Fixed my tire at no charge. Who does that???
As a long haul trucker from north bay. Hard to find time to get things done. They sold me great winter tires and changed over to my old rims in quick time. Will be going back in spring for new summer tires.. Thanks guys and thanks to Candace for selling me great tires
Always good..thks Noel Nadon o/o...MD Express.. #155...
Very good service.
Staff were friendly and helpful. Had our winter tires on in less than 2 hours. Staff listened to our requests and everything was done perfectly.
Great service and knowledgeable staff.
Had a tire blowout on our way to Ottawa to visit our kids. They were packed with winter tire changeovers but were able to get us a tire and instead of waiting hours for a bay installed it in the parking lot and got us on our way. Very much appreciated and we got to Ottawa just as it was getting dark. Very much appreciated KalTire and team. Now we are set to get the rest replaced at the Karl tire in the Soo. Thanks
The service is good, it's a bit pricey.
Very good
Great people
Helped me out
Quality of service has been on a decline over the last couple of years. We have voiced our concern and some of our needs have been met. We have had numerous issues with this store. We have been customers here for over ten years and are considering taking our business elsewhere. The services and products have been very disappointing lately. The cost of changing seasonal tires has risen substantially over the years and the service has gotten worse. I'm not sure what to suggest to help this store improve it's ratings in our books.
Very fast service
This Kal tire is my first choice For service on my personal and my work vehicle. The staff are also polite and friendly, and I like how efficient the service is. I’m really busy and it’s nice to know that my car is always ready on time and that they advise they give me is trustworthy.
Like many they just steal your money, they'll say something will fix this problem, charge you $400; it doesn't fix anything (if they did any work) then they'll say it'll cost another $400 to actually fix the problem, that they're sorry but they don't understand why you should be refunded due to the reasoning that they are committing fraud. Never go here.
Dropped in with no appointment because my vehicle was making a terrible sound. Staff were able to accommodate me though they were very busy. Very nice, friendly, and knowledgeable staff.
Fast friendly service
They replaced a trailer rim that had cracked free of charge as well as plugged a screw hole in the front tire for free as well. Their customer service is excellent and would recommend them to anyone looking for an honest and fair tire shop that goes above and beyond for their customers satisfaction.
Kal Tire Service is second to none. There have been several times that I've needed things done to my tires..... plugs ... patches various things they have done for me even at closing time. They've done some with no charge. I can't say enough about the service. Impeccable service and great prices as well.
Expensive to get up on the lift. But a very trustable place to do business with, and always does great work.
the service that I received with them was great and while I understand times are different right now, customer service should not be sacrificed. I made an appointment in April for May 1st to get my tires swapped, oil changed and a price on my broken sway bar. When I dropped my car off I asked about the sway bar, and they said their techs are slammed right now so they'll see. An hour later i get a text saying my car's ready. The oil change and tire swap was done but they told me they had no time for the sway bar (this was at 10AM) and that i would have to re book at a later date. I had already waited a month to get in so I ended up booking elsewhere and getting in within a week. Customer service has just gone a bit down hill, sad to see because I really liked it at first.
Great service, good products.
Got me in last minute for an oil change I desperately needed. Couldn't have asked for anything more.
I haven't been able to find too many businesses that are personable and professional...BUT Kal Tire has both. THANK YOU from the bottom of my heart for being so awesome!!! I felt valued as a customer because even though I have no knowledge of tires and repairs, it didn't stop me from getting quality service with integrity.
Had an appointment for 930am for a tire changeover. 1hour and 45 minutes later finally complete. Wow.. Why did I make an appointment?
Major front end work- both brakes and stabilizers, done in 4 hours. Appreciate the quick service.
I was traveling through the area and had a tire going down. I called a local friend of mine and he referred me to Kal Tire Cranbrook location. They fixed the tire promptly and the price was right too! Thank you for the great service.
The staff at Kal Tire are always top notch, polite, cheerful, and pleasant! They are the absolute best team you can take your vehicle to get serviced.
Excellent customer service - thanks again Kal Tire!
Great would recommend to everyone
Very good service and friendly staff.
Messed up my passenger airbag sensor.
I was given excellent service and when something was not quite right, Allan fixed the problem right away, above and beyond my expectations. Thank you!
This team is great. Professional, knowledgeable, great work ethic and fast. I never walk in without hearing someone saying hello. There are refreshments and a public washroom (super clean). I usually book online appointments and have never had any issues. There is a disclaimer on the website when booking that says to allow 90 minutes for the appointment. You never know when things may come up, but I haven't had to wait quite that long yet!
The people at Kal Tire always take very good care of us they are an excellent tire shop
Great service, always helpful.
Thanks for fixing my tire. Good service.
They were fantastic. They fitted me in knowing I had an imminent long journey and were very patient when I was undecided on what to do. Overall, excellent service.
Kim Lee and the team at the North Bay store do an amazing job. Highly recommend calling on them for all your tire needs, personal, commercial and mining,
Genuinely happy people who go the extra mile every time I'm in there.
My husband, son and I were travelling for vacation and got into an accident just outside of North Bay. We still had 9 hours of driving to do. Kal-tire took us in right away to help align the truck and get it drive-able again. The customer service was outstanding. They let us use the company van to take our son to the hospital to get checked and showed their care for him with having the van cooled off (as it was a hot day). The customer service was amazing, the cost was reasonable, and the work done is reliable. I would highly recommend Kal-tire North Bay.
Excellent honest Service...I highly recommend Kal Tires
Quick efficient and very professional Took one call and a staff stayed back to make sure our tires were retourqued to ensure safety on the roads ????
Have phoned multiple times asking for prices on a set 4 winter tires and rims, have heard nothing back. First call I was told they would get back to me at the end of the day, I gave my name, number and tire info and waited... nothing. I phoned back two days later and was told they were sorry and would again get back to me when they were available later that day... nothing, been over a week now. How many times do I need to call you and remind you to call me? Poor customer service. Even if they were unable to acquire tires in the size I needed they should have phoned me back. I guess they don't want my money? Don't waste time with these jokers.
Great customer service!
I had a hole in my tire and they permanently patched it! All the employees were so kind, helpful, and quick they also charge very affordable rates. Will definitely be returning for all my other car needs!
Great people here with great service!
Friendly people willing to help
I stopped in to get a tire retorque. I was in and out in under 5 minutes. The guy that helped me was great. Very fast and friendly.
Love this place!! Staff is so friendly, helpful, and knowledgeable! They have good prices, quick service, and don't over charge you... recommended!!
They're awesome with great service. They fix the tire and they know how to do it well
They replaced my valve stem, then a couple hours later I had a flat tire out of town. On the second try they found a nail. What an inconvenient waste of my holiday afternoon.
I am a dedicated customer of KAL tire. I have been dealing with them for years and never had a problem until now. I had an appointment at 4:30pm to have my winter tires removed and my summer ones installed. I didn't get out of the until after 6pm. I realize this is a busy time of year however, I am very disappointed.
They are the best ..fast friendly service ..
They were quick and nice. Much better experience and way quicker then Kirkland Lake Canadian Tire. Practically 5 star service.
Very busy bit still superior service and very competitve pricing
Great service
Friendly service, Knowledgable staff. My experience here has been excellent every time.
Great guys, quick friendly service
Great service here, always very kind and helpful
In the middle of a road trip my car started making some pretty disturbing noises. They managed to fit me in at the end of the day on a walk in, discover and solve the problem with minimum fuss or wait so I would be good to go the next day. Thanks guys!
Ordered my tires and told they would be in for Sat. morning. I'd assumed they booked me in for an appt. Upon arriving, my tires where in yet I was not booked in for an appt. With winter upon us they were completley booked and unsure when they could put them on. I explained I had a 10 hour drive and need to leave as soon as possible. They said they would try their best. I left for breakfast and had my truck back within an hour & half. Thank you to the employees I dealt with for your prompt & professional service
Quick service, good quality tires, etc. Kal Tire is a bit on the expensive side, which is the only reason this isn't five stars.
Good
Very helpful, informative employees. Made a good recommendation for tires and the install was quick and convenient. Friendly, nice environment.
Came to get a slow leak tire fixed. In and out in 30min... Free of charge. <3
Customer Service So Good. They will help you from any mechanical problems in the Car.
Fast srrvice
Nothing but great service.
Thank you to Kim who approach me in the morning while getting air in my tire. He offered me help and said for me to drop around the shop and he would fix my tire. During the day l did go to the shop and the staff were all so helpful.. This was my first time dealing with Kal Tire and l will definitely be buying my winter tires there. Everything was explained to me and l left the shop happy. I also would like to say that the store was so clean and coffee was offered along with fresh popcorn if you wanted it. I highly recommend Kal Tires ! Thank you again for getting me back on the road safe Helen Duncan
These guys are AWESOME! Super affordable and helpful.
Great staff. So helpful. Love you Klorrisa.
Amazing service, friendly and experienced staff! Took great care of our RV tire needs!
Hard to take seriously when they say you need new tires that are only a year old (winter tires) and the other ones (all seasons) are worn out too when they are both noticeably new. Don't lie to me and then up sell to me will not be back.
Got me fixed in a hurry! Great service.
These guys are great. I highly recommend then for services.
Always receive great service.
Excellent service
Long wait
I have to say that Kim is one of the best.I go in at 7 even though they only open at 7:30 and make me feel very welcomed.The service is top notch the comodery is outstanding and my satisfaction is met everytime and the most important fact for me is that they are extremely honest ..Great team effort on there part to make customers happy Thankyou to ALL for my experience with Kal Tire
Fast and professional. Staff only recommend essential or necessary service and repairs. Reasonable prices with price match guarantees and products.
I cannot say enough about the incredible service I received here recently. While on my way to a friend's wedding, I ended up having a flat! Not being from North Bay, they were recommended to me by a fellow guest at the wedding. They fit me in between the ceremony and reception and were so kind, understanding, and funny! My tire was fixed, no hassle, and they even did it for no cost. These guys definetly saved my weekend, would highly recommend!!
Nokian Tires are my choice for winter and this is the place to get them. The service is always good.
Friendly and competitive prices
Great service at the counter and in the shop. Quality assured. Free repairs and diagnostics on serviced tires. Ample capacity for appointments. Free shuttle if needed. This location exemplifies the standard you know and expect of a Kal Tire franchise.
The guy at the front should serve in order that they come. The mechanics... great guys!! Super friendly and very helpful
I'm a commercial driver and Kal Tire in North Bay is hands down the best. Never have to wait for a service call, even at 3AM. Always friendly and courteous, from the front desk right to the service bay. Top notch team.
Communication is lacking. After weeks of a specialized machine being down it was finally fixed. Previous attempts during machine failure was told to call and make an appointment. Called days ahead for tire siping appointment. Was told "it's performed on the back pad and they do not take appointments". So said if I show up at opening (was told 730 Saturday, it's 8am) they could deal with it right away. "Yes very good chance". Told them I'd be from out of town driving an hour and a half. Show up, pad is empty and get asked to leave it all day. Then asked to leave it in the morning. Well this is my third trip for the service so I'm stuck, not doing this again. Call to make an appointment was told appointment not taken or needed. Show up to be told I should have made an appointment.
Get your snow tires! Purchased tires and rims, they were busy and staff very polite handling customers and getting cars in quickly. They have me advice about tires and how to drive/what to expect with the type we bought (studded) Our pathfinder was ready in a half hour. We will be back!
Fantastic staff super friendly and a Big Thanks to Kim for getting us some good tires for my hubbies new truck
This is the place to go.
Lots of parking convenient location
Great friendly staff. Was welcomed by ALL front counter staff. Vehicle was processed quickly.
Amazing service. Staff go above and beyond
Excellent service!
I brought my father inlaw E. Foster's truck to kal tires I told them to all so do a oil change and they did not, I when I pick up the truck the engine light is on There to big for personal services
Wonderful courteous service, went above and beyond. I had a low tire and they not only helped me to fill it (for free, with no appointment) but they checked pressure on all 4 to make sure the rest were ok.
Another good experience today.Prompt and corteos service.
Had an issue with an older motorhome shimmying badly. Needed to get it looked at as we were leaving for Saskatchewan tomorrow. Brian took us in first thing and found the problem, , and we will be on our way.. Best service ever . Thankyou Brian .
Great place with good service. Schedule early because this is popular place.
Awesome store and service, always friendly and professional. They make you feel very comfortable and you know the work completed on time and always of top quality!
Decent place to get le pneu
Great very helpful fast friendly
I like kal tire
Every time I go to Kal Tire I have a great experience. The team is wonderful and always hard working. I would highly recommend this company to anyone needing service on their vehicles.
Disappointed, I feel cheated. I dont trust them. First and last time using them. There the mechanics I feared. The ones you go in for one thing and some how my truck is broken in a way it wasnt when I gave it to them. I feel like my truck was neglected... I gave them 2 stars because the popcorn was good.
Great store and super service
Had a flat tire they got me in and back on road in 45 mins amazing service
Justin and the staff are efficient and friendly. They know their tires. I trust their advice.I'm not surprised it's always busy.
Fantastic service. Free coffee knowledgeable and friendly staff.
OK!
With helpful knowledgeable staff that go above and beyond to get you back on the road in a quick efficient manner . Book your appoint and drive safe .
Good service
Front desk person was nice but the rest of the staff in the back were so unprofessional, I was shocked. Have never heard that much yelling and swearing in a place of business for as long as I can remember. With options like fountain tire and tireland, we won't be going there again.
Excellent service everytime I come here. Great people. Always professional and done in a timely matter.
Very speedy service. Affordable and always willing to go that little extra to make your experience excellent.
I called Kal Tire to make an appointment to get my winter tires mounted. I was told to be there by 7:30 am and I would be able to get the tires mounted. I arrived at 7:00 am and waited for them to open. I was the third person at the service counter and my car was taken in with in 10 minutes and I had it back by 8:30. Their days booking were full by 7:45. A very busy business but service was top notch and very friendly. Thank you Kal Tire Quesnel.
Fast friendly service, I went in at 4 and had my tire repaired and back on by 30
Great customer service and honest work! I would definitely recommend them!
I really enjoyed my experience there today. I got 4 new tires installed. Fair price and amazing customer service. Very clean, I felt safe against all the covid. Thank you kal tire!
Great customer service!
They got me in right away and fixed my leaky tire and I was ok my way within 30 min
The service was great, fast, my car was ready in 40 minutes. I recommend - 10/10.
Okay, I'm going to be honest. I particularly don't right reviews if I didn't use their service. But what these guys wanted to charge up front for mobile service before even showing up to access the situation. Well, I'm sure the service would be there, but have deep pockets to hire these guys. I have used these guys in big city's and they have always been pretty good. Their Mobile department? Uhm no. Take this with a grain of salt if you may.
Took an hour and half to tell me that my tire was irrepairable. They mixed up the paper work and try'ed to tell me that my keys and truck were not mine. Better luck next time
Awesome service
Fast freindly professional service, everytime
Great place. Need to remember to come in with big rigs on the west side of the building, at the back. Extremely helpful and easy going staff. Really knew their stuff.
Was just there for a flat tire. Holy Crapola, these guys are awesome. Called at ~2:30pm on a Saturday, and I was home by 4pm minus a nail that had made it's home in my tire. Price was *insanely* low. 10/10 Buying Saturday crew doughnuts.
We bought both winter and summer tires here and they always take excellent care of us.
Tires and rims bought through Kal Tire. Went in to get puncture repair told to wait 7 hrs before they can help. Called by manager the same day to address this situation. Pleasantly surprised by the conversation, hard to be upset when things are handled this professionally. Respect to Mike the manager there, solid bloke
Awesome free road hazard repair on tires bought here and seasonal change overs with rim mounted tires, that's why I am dedicated to Kal tire
Fantastic service and they were awesome to deal with. I highly recommend Kal Tire if you ever need them while in or around Cranbrook... Thanks again
Kim Lee made my experience at Kal Tire amazing. I will be going there for many years to come to keep my family safe. Thank you.
I was treated wonderfully here and given a break as i was short on the amount required for the work done. Dean was very polite and very helpful. I will be returning with all my other repairs and the amount owing whether he wants it or not. Very pleased with this garage.
Fast and friendly service
Always great service
Very helpful and good service. I will go there always
Friendly quick service
Amazing Staff!!! Incredible Service!!
5 stars for kal tire's wonderful service. Last year I didn't have a great experience with them, but they went above and beyond to make me a happy customer again. Thanks for your service and your generous deals.
No service. 1st staff couldn't answer my questions. asked me to have a seat and someone else would be over.. sat for 45 minutes and I left.
We had good service there
went into kal tire with a simple request, like many people who find tires that will fit thier vehicle. but they are just mounted on the wrong rims. take the tires off these loose wheels and mount them on my van rims. took over an hour and i was then made a bill for two tire change overs. so i payed the bill because inused to work there and the way things are being run there i heard from all former employees like myself. things are getting teally bad there. so i was billed $175 for two mount and balance. i go to grab my vehicle and sure enough. they had indeed mounted the old tires from my van onto the loose rims i brought in. not wanting to waste anymore time at this location i cut my losses and ill NEVER set foot in another kal tire again. ive worked with minute tune and brake. ive worked with fountain tire. va also worked woth canadian tire. never in my life have i worked with a more incompetent leader in my life as when i had to work with rob from kal tire. i heard it was bad, this proved to be worse than i expected. i at leadt though they would understand a simple request. they even asked the right questions like. are you keeping the old tires. “yes” are you keeping the steel rims “yes” so you want these tires off the steel rims mounted on the van mag wheels. “yes” . a was around the entire time. not once did someone ask me if i wanted the old tires from the van put on the loose steel wheels. no wonder Rob has lost every good employee that used to work there. rich the former manager was breaking records at that location. now i imagine this location barely breaks even. and this is why: incompetancy is not tolerated in customer service. period!!
Great service and staff. They will stick around to make sure your vehicle gets done. Quick shuttle service and popcorn while you wait is nice.
The guys are very helpful and friendly. They retorqued my truck tires and got me on the road, even made me a fresh pot of coffee. Highly recommend this place for all tire needs.
Always friendly and provide great service!
This is hands down the most professional tire business ive ever been to. The staff are super friendly and and always cheerful. I bought four new studded tires and storage on summer tires. Thanks again to the entire staff at Kal Tire for the super fast service...and the delicious popcorn! - Norman Bates
Great people had a flat because of bad valve stem and fixed it right away and got me back on the road
Friendly staff and quality work and service
Old school customer service!! After experiencing the worst service ever at Dodge in North Bay, the boys at Kaltire provided exceptional customer service and got my new tire put on within 30-40min. Awesome job fellas. EVERYONE GIVE YOUR BUSINESS TO THESE PEOPLE. You just can't find service like this anymore.
Awesome experience, excellent customer service, very clean shop, coffee and popcorn while you wait and very quick. Also great perks when you buy tires here!
Thank god you fit me in!!! Great service
Fast efficient service. Reasonable price.
Great service and pricing would recommend to anyone thanks
Expencives but top notch
Fast, friendly and helpful. Definitely recommend
Great guys. Do what they can to get you in out. Bought multiples tires and never had a problem. Service call was fast, and not too hard on the pocket book.
Great service
We had an awesome experience with Kal Tire. Several times. We will likely not look elsewhere as the staff, product, and service is second to none. We have heard that Kal Tire has a great Training program and is considered one of the top employers in Canada. Thank you.
Friendly service and prompt service
Everyone was very helpful very cheeky and I would definitely refer a friend and use kal tire again and thank you to Tom Williams and team
Friendly and good service
Polite employees, honest, and hardworking
These guys are the best, we were on our way from Kelowna to Waterton and they got our car in and fixed a faulty valve stem within an hour. I cant say more about these guys there, not a single scratch on my wheels! I wished I lived here I would be using them for all my tire services, its hard to find a good tire shop!
Excellent service every time!
My experience with kal tire has been a pleasure when it comes to buying tires. They did some front end work on my truck and it's been great. So all around they seem to know their stuff. I recommend them to all my friends.
Way better than then the Fort McMurray location. THOSE guys are pirates.
Very disappointed with their service! I brought my SUV in for new Winter tires in October of 2018. When they were doing the tire changing, they punctured one of my all-season tires by lowering the hoist on it. I was told at that time that they would provide me with a replacement in the Spring, when I came back to have the All-seasons put back on. I was assured that they would have one with comparable wear and style to my other All-Seasons. At no time did they suggest that this would be a difficult task and I trusted them to start looking for a replacement right away. When I booked my appointment for Apr.27 to have the Winter tires taken off, I reminded them that they owed me a tire and was assured that they had a tire for me. When I showed up for the appointment, Mike told me they didn't have one in stock and that if they did, there were no notes on file as to where it would be, and that they have so many tires "back there" they wouldn't know where to look. So, he called another store and arranged to have one sent from Sudbury, which we re-scheduled for Apr30 changeover. He told me it wasn't the same brand of tire, but the tread pattern and depth were similar. They put my all-seasons back on & the replacement as scheduled, but when I got home, I realized it was a WINTER TIRE that they had replaced mine with. My husband asked Pam about this the next day, and she said I agreed to this so that I could get my Winter tires off and that they were looking for another. I called her the next day to advise her that I was never told that it was a Winter tire and to be honest she got a little abrupt with me, saying that it wasn't a safety concern and she was looking for another tire but my tire size is not common and with the tread wear I have they would have to look out of province. They would call when they got a replacement. It has been two weeks now and so far no call! When my husband called to ask Pam, once by phone and once in person, she was not available and has not returned his call. We have dealt with KalTire in the past and thought they did good work but by not dealing with this issue, they are showing that their customer service is lacking.
Service was excellent.
Great service and went above and beyond for me
Great service... Highly recommend this location Kim Lee, Mike and Candace have been very helpful to me... Full automotive service
Blew a tire on our tent trailer and saw the other one was close to the same fate. We showed up at the store and they had BOTH tires switched and ready in 45 minutes. The staff worked together like a team, they were affordable, and don’t get me started on how good the popcorn is. Thanks so much, Cranbrook Kal Tire!????
Good prices
They don't charge for repairing flats....!!
I was a bit nervous when my mechanic closed up shop and started working at Kal Tire but I followed him there and have never regret it. Friendly, welcoming staff and good, honest work.
Great customer service. My first choice for all my mechanical needs.
(Translated) Super service! They were very accommodating with us who nevertheless postponed our meetings by 2 times at the last minute (broken truck) If you wish they will serve you in French. (Original) Super service! Ils ont été très accommodants avec nous qui avons quand même repousser nos rendez-vous par 2 fois à la dernière minute (truck brisé) Si vous le désirez ils vous serviront en français.
Staff was great. Service was fast will be back again
Amazing service once again, the staff always make it a pleasant visit.
The guys at Kal Tire did a great job. Super fast.
Great place, fast, courteous and tons of inventory.
Awesome customer service! They started on our tire right away and we were back on the road in no time.
Previously I had left a negative review over an incident I had when calling this business. Due to the response I received here from the owner, I decided to give them another chance when our family's other vehicle came due for an oil change. I am happy to say the service was great on all levels and I have upgraded my rating to five stars. This business is well known for its great service in town and this has been shared with me by multiple aquaintences. They were noticeably honest in their dealings with me in regards to the maintenance my vehicle required beyond the oil change, and checked with me before performing what needed to be done.
They get the job done but are in ZERO rush to do it efficiently.. Weve been 3x now for tire service and every time it's close to two hours wait over our appointment time. SLOOOOW service.
Service is great and their employees are awesome...????
They are great and very professional. From the counter people to poeple who work in the shop.
Went in to have my tires balanced. The staff helping me were quite helpful, however the price was outrageous! I was only there for a tire balance, not an install and balance. I was charged $25 a tire, and that was only after I balked at the $32.95 that they were going to charge me. I expected to pay $10 or $15 a tire to have them balanced like other shops in the area, it was last minute, I was in a bind and had to pay the ridiculous price.
Depends who look after you, I had my semi tires fix there, wasn’t fix in the first time I had to come back and get it fix again. There was young man was working there in the front desk was awesome he should be the manager there. The front desks manger not so much he needs to get trained about customer services or maybe replace him with the young dude working there.
Excellent, professional and cheerful service with staff and customer safety in mind
Quick and professional services for all your tire needs. No need for appointments most times and fresh coffee while you wait make this a great service experience. Knowledgeable staff and service people make for a friendly, no pressure environment.
Tire tire and wheel shop
Top notch service. I would recommend Kal to anyone.
Very quick and friendly
Had a bad experience, pricing was high!!
These people are great, helped me out a bunch of times!
I had a really good experience at kal tire. Good service. When I asked for one of my old tires back they willing went and got it and wrapped it up and put it in my car.
Very good service
After hrs repair the technician was awesome very friendly helpful and his experience was excellent
Great service
Kim Lee great manager and shows with all his employee's very professional
It was a quick visit. I'd bought tires here about 3 weeks before when I got flat. They replaced the tire and didn't charge. I was in and out of there in about 30 minutes without an appointment. It was, however, no longer there peak season so that's why it was so fast. But they have a clean sitting area with coffee, tea, water, and popcorn
If I could give minus 5 star I would. Purchased two summer tires for my daughters SUV. Appointment made for install and tire swap, (winter to summer). Phoned ahead and made sure all was good. SUV was to be dropped off and picked up the fallowing day. Phoned next day to see if all was complete. Was told it was ready and we were good to go. Arrived there, only to discover that they had not even touched the vehicle. Now if you can believe this, it gets better, (or worse). Was told to come back later that in the afternoon and it would be ready. My daughter phoned a friend and told her to come over there and they would install everything for us. So we opted to do that, as we were a little upset with the service we had received. Phoned them back and asked them to put the two new tires in the vehicle and that we would be picking them up. Arrived there, PAID for the two new tires and went to get in the vehicle. Guess what, NO TIRES. Phoned back, (can't go in the office as covid-19 rules), and asked where the tires are. They sent two different people out to check to see if they where in the SUV. After waiting outside for another 45 minutes, they came out and said they could not find the tires. They refunded us the purchase and we left. Not happy campers. I get these are difficult times, and things are not normal, I get that, but when you call ahead to confirm and are told all is good, well that doesn't cut mustard. There is no excuse for it. Quick shout out to John over at Hometown Garage, had our vehicle in at 3 and out by 4, all done, with two new front tires and $15.00 less than Kal Tire.
Great fast, efficient, knowledgeable staff
Amazing!
Great service on brake line replacement for my Titan..Didn't have to replace the booster and master cylinder to get brake pressure like in the past at an other dealer. Been going to Kal Tire for many years now and more so in the last few years since the new upgrade on the building and certified maintenance team. Walking away feeling like you've been cheated always turns customers away. I'll be back. You have a great team Kim Lee!
Very good experience. Took me in last minute and fixed the problem.
Manager was awesome. Blew a trailer tire on highway, he came out and changed it right there on the spot. Went back to the shop to pay bill, he gave my son and I hats and popcorn and coffee. He went well and above his job. Thank you so much!!
Kim Lee is the best! Drive from Sudbury just to see this guy. Knowledge, friendly, fast and great staff.
Just awesome! Great service.
Friendly and capable! Thanks to all the staff! See you again!
Good service
My steel rims where a little expensive but the owner and his staff are very friendly and I would go back in the future
Excellent service, good prices.
Knowledgeable, friendly and honest. You get what you need with Kal Tire, along with top notch service at a great price! Their tire testing program and extensive experience makes them a trusted source for information, whether you need budget conscious quality tires or want top of the line rubbers! Trustworthy.
Kim Lee and his crew always deliver top notch service with a smile and always on time at a fair price. I'm always happy with KalTire North Bay!
Excellent service
Great service friendly staff.
Great service. Will recommend to family and friends.
Prompt, courteous, service, thank you. Rod Sjoberg
(Translated) Always good service. (Original) Toujours du bon service.
These guys are the best.....take time to explain what is wrong, what needs done now, and what can wait.....and great popcorn and coffee if you have to wait...and free ride to work if you are in Swan
Quick and friendly. Ordered tires (a non stock size) Wednesday, installed Friday.
Always an excellent experience here, Kim-Lee, Mike, Amanda and the gang are always pleasant and go above and beyond!
Winter tire storage! Friendly, helpful staff.
Booked my truck in for a alignment and rebalance the front tires. They did the work I requested, no bs.very professional. Happy with what was done. I will be dealing with this Kal Tire again.
Kim Lee and his staff are very professional and knowledgeable,I always walk through the door and greated with hello. Keep up the good work. I would highly recommend KAL TIRE 5 stars+++
Amazing service when our tire blew on our trip. Such a helpful, efficient, and professional team. All at a very reasonable price. Cannot recommend Kal Tire enough!
Good service
Went in to have the tires rotated on my 2016 Tacoma. As usual the service was excellent and the staff very helpful and was very pleased with information they provided about lift kits. Great place to get service done and don't hesitate recommending Kal Tire to people I know.
Excellent service
On my trip to Toronto I got a flat....Googled for a tire shop that is open today, everywhere is pretty much closed except you guys. Problem is your business hours state 5pm on Saturday...when I showed up at 1 the hours on your door say that you’re only open until noon. Please fix, huge inconvenience.
Great people, got me back on the road right away.
Very good service. Thanks.
Excellent staff, very friendly and helpful. Their problem is scheduling...Prepare to -wait- a long time for your appointment. I have rarely spent less than 2 hours waiting for a 15 min tire change. I always have an appointment as well.
Very knowledgeable
Popped into this Kal Tire last week (4 pm on Saturday of the August long weekend) with my Audi Q5 after the wheel bearing went during my trip from Calgary to Kimberley. I have to say Nick and the crew at this location went above and beyond! I was treated so well, and ensured my suv was fixable, and that I wouldn’t be stranded on the highway! Thank you for your help, professionalism and for being so nice and reassuring! I truly appreciated it. Thank you, Brooke and Numa the Golden Retriever.
good popcorn and coffee
The people at the store did the work quickly and competently. They explained everything, and even gave me diagrams so I understood exactly what they were talking about. The price I had been quoted was the price I was charged.
New tires ordered and installation booked 7 days ahead. Get a call 4 days ahead your tires are in please come in tomorrow-great get them sooner, work outside of town so told Kal Tire Tech that I'll arrange a ride, drop keys off in key slot and pick up at 4:30pm he agrees. Go to pick up truck and no tires on it, they were real busy and its first come first serve. So my scheduled appointment gets bumped all day. Now I have no tires, no appointment and thinking about what other shop to bring my truck to! Highly disorganized place. If you can't put tires on then don't waste my time!!
Very fast and professional! Excellent customer service
We were met with a really helpful staff member (sorry didn't catch your name ) who immediately identified the main issue we had with our car that suddenly lost all power. We were then passed over to Ray who went above and beyond to help; reassure and give us all possible finacial and time considerations to factor before making some big decisions. Ray kindly called us a few times to update us on work thst was taking place sooner rather than later which made us feel very thankful to have broken down when and where we did. The whole team seemed to be very knowledgeable and were very understanding. Because of our experience today we will be life long costumers. Laura and Rich.
Great service fair prices. The counter people are a great help with your tire needs.
Quality and excellent service enjoyed my visit there
I dropped off my vehicle at 7:30 in the morning hoping it would be ready by lunch time. By 8:50 Travis texted me it was ready. Great service as usual Kal Tire !!
Had a flat in one of the new tires I purchased 2 weeks ago. They got me in, found and fixed the problem and had on my way in half an hour. No charge
Once again these guys prove that their service is second to none. It's nice knowing you can go somewhere that believes in customer service, and leave knowing they have your best interest in mind. Thanks again...
Excellent
The staff was great. They did whatever it takes to make me happy. I trust them with my baby implicitly. Justin, the manager, does a great job.
Excellent kal tire team . I was passing by from niagara and found this gem in north ontario. Knowlegable, dependable, save me lot of money while getting things done right. Thank you kal tire team.
Have had good past experience but a poor recent experience. We asked for a quote for 5 tires mounted on rims (realize this is strange but it was to also replace the worn full size spare on a 2007 Rav4). Quote was provided, schedule was set. What was said was that the tires asked for were extremely rare and they would take some time to come in (who knew that one of the most popular small SUVs with stock rims had rare tires...). At the appointment it was confirmed that we were there for replacement of 5 tires. The appointment took longer then expected but in the end the invoice was for 4 tires and attempts to upsell were made (brakes, alignment...). The attendant tried to convince us that the spare was not the same size as the other tires and that this was confirmed by their mechanic. After an unnecessarily lengthy discussion and what seemed to be lie after lie, it was conceded that the mechanic made a mistake and that "they would fix it". We asked to have it fixed immediately but we were told that they had sold 3 sets of those "rare" tires that same day and didn't have any other in stock.... In the end, the "fix" was a new appointment for which the totality of the charge was greater then what they originally quoted and they damage to the soft wheel cover for the spare (but its old and brittle anyway). If this "fix" ended up with payment equal to what was quoted everything would have been A-OK; but it wasn't... All in all, poor customer service, poor technical expertise, passing blame to others and poor workmanship in this particular case. Will think twice before going back.
They went above and beyond to help me out
Super nice and friendly service!
Great service
Great service! Great staff! They are honest and fair! Always would recommend them!
Great service. They are good at what they do. I saw Stephanie at front desk. She is sweetheart ,does great work . 15 min and my flat tire was fixed .
Great friendly service. On time. Everything went like clockwork. I like getting a text message when I can pick up my car.
Great place, solid work. Definitely worth seeing them.
Very cool thanks.
My daughter is in 1st year university university in North Bay. Our first experience with this outlet was our trip up for her start of school. 350 kilometers away we got a screw in the tire. We filled air ever 90 k. First thing in the morning I went to Kal. They had the doors open early. I met Kim Lee who is the Franchise operator. He immediately took my daughters car in and fixed so we could get onto our day of moving. He expressed that if she needed anything just to contact him day or night. February my daughter had the unfortunate meeting with a huge pot hole. Destroyed her rim and possibly tire. It had to be towed. On to Kal tire. A rim has to be ordered. The entire bill was covered by North Bay. Kal took the time to the time to to do the repair. They checked the suspension and steering and did a road test. They picked her up and Mike a true gentleman waited for her. He opened the door for, and made her feel like a lady. He explained everything they did. Being close to 500 kilometers away it was very satisfying to know that these wonderful people took care of my daughter without hesitation and treated us both more as friends than customers. Hats off to North Bay Kal Tire!!!
I've had nothing but great experiences with these guys, they have always been more than fair to deal with and they often go above and beyond what I expect. I'd highly recommend them, their customer service is second to none!
Very very friendly staff at this location. Eager to help.
Wasted waiting 20 minutes for quote to be done before they tell me they refuse to sell rims without TPM sensors because they won't disable a "safety feature".
Great, fast service
Great service
Phenomenal customer service. Extremely helpful. Great bunch of guys.
Very friendly & very helpful, they repaired our tire and had us back on the road very quickly!!!
I needed to get a tire plugged and and a trailer checked out. I was in from out of town.... they got me in and out quick.
Great products and fast service.
Hey, To the staff and management at Kaltire, thanks for making this time of year super studded. For anyone who is going to be buying tires this year or next year, I recommend Kaltire. Cheers and thanks again.
Great place and great staff thanks for all the quick help
Great place great service good guys work there.
Very good service. Amanda looked after me at counter. Price was right and was out within a hr. Would recommend your very friendly staff and service.
Great service!
Excellent customer service. Highly recommended! Thanks Evan and Trevor and the rest of the crew.
Thank you to the manager Rob! He went above and beyond to get us winter tires for our car. Highly recommend Kal Tire in Quesnel. ????????
Kim Lee is the man to talk to always willing to help out great service with all the employees there.
Fantastic and Friendly service, was in and out in no time!!!. Will recommend this place to everyone.
Very good best place to buy or go for service.Excellent
excellent service
Top notch service as always,, I've been a Kal Tire customer for a long time like, 37yrs.. Thank you
Fast and friendly
Another great service! Great price and great staff! Thanks everyone
Excellent service and amazing friendly and helpful staff members. Ordered a Tire balance as I was experiencing vibrations while driving, but they found out the problem was something else and fixed it, without charging for the balancing. A lot of places would have still carried out the balancing regardless and charged me for it, so I'm pretty impressed with the customer service and honesty of the staff. Plus you can't really go wrong with a place that has a popcorn machine in its waiting area! Will definitely come back again. NB. For those complaining about the long wait times, the reason you might have a bit of a wait is because so many people come in to get their tires done - which if you think about it is just a positive reflection on the high quality of the staff and service offered by Kal Tire North Bay.
Great service. Had brakes done, price came in under original quote!
Kaltire is a fantastic business and I trust them 110% to give an honest appraisal of work and cost. They are excellent at providing accurate information about what needs to be done and wont try and dupe you out of money for work that isnt required, like some main dealers. I'll definitely be sending all my vehicles here in the future.
Very quick service. All the staff were so friendly. Best service place for tires!!
Had a slow leak...Kaltire took me in right away even though super busy. Did a fast job. Very professional.
Excellent service
The staff were pleasant and helpful. Got me tires and rims that fulfilled my needs.
Thank you to all the employees of Kal Tire North Bay for the great service. Kim Lee and Stephanie do an amazing job providing excellent service on the front desk and these skills did not go unnoticed while waiting for our tires to be installed. In and out in under and hour is pretty great.
Fast, courteous, friendly. I really like kal-tire
My husband was waiting for service at Canadian Tire and decided to check out kal tire got in right away he had to travel a long distance the next day great job kal tire.
Excellent service, tv, coffee, popcorn while you wait. They showed me the crack on the rim and even helped me find a new one for me.
The staff at the Kal-Tire in Swan River have given me great service on multiple vehicles for the past 6+ years. I highly recommend them.
They are not as good as they used to be. It seems they are no longer doing free tire rotations of there tires
Amazing service
Much appreciation, staff are approachable.
Great service and very quick turn around. Thank you Kal Tire
Good service , courtesy and complete in very good time half hour they were done.
This place is the absolute worst spot you could ever take a car. Brought a truck in to get an alignment. They refused to do so and left us with no time. Bunch of idiots.
The staff is friendly enough. I'm sure that they do quality work as well. But I just about fell over when I got the final bill for four new snow tires on my F-150. Holy jumping jehoshefats ! Had no idea four tires would add up to almost two thousand bucks.
Excellent service ... make you feel right at home !!!????‼️????
Awesome service. Tires changed in 15 minutes.
Super friendly!
Super quick and friendly only wish I had known or paid attention that they store tires lol, but service was great
Worst service i have ever encountered....
Best shopping experience of my life! Finally, a place that honors their warranty. These guys in North Bay are awesome! I was there for just over an hour and it wasn't only me that received great service. Kim Lee you are an amazing person all around. Tom you're great as well. The guys in the back were superb at their jobs. I will never shop for tires somewhere else! Whether you like it or not you're stuck with me now LOL thanks for the great customer service guys. Keep up the good work!
My daughter had a tire blow out while travelling through Cranbrook area. The folks at Kal Tire helped her out on short notice, and only sold her what she needed to get back on the road safely. Greatly appreciate the service and honesty!!
All the guys at this location were wonderful. They helped me get my tire fixed and replace a lug nut. Not only did they help me with my truck they also kept my kids very entertained. They were so amazing
I have always had nothing but excellent service when I have had to get my tires done or changed. I am treated with respect and understanding! Owner always matches me up with the best tires as she knows what I do. Love you guys. And thank you for your great customer service. I will always deal with them and I dont even live around Kirkland Lake.
Fantastic service.
Bought rims and got them installed. Great service, staff and prices. Would recommend.
Very helpful and accommodating staff. A pleasure to deal with and I will recommend them to family and friends!
Took my 5 ton in for a new front tire and they had it changed and ready to go in about 30 minutes. Thanks guys! (You too Abe) lol
Good local knowledge of various tires for the road. Fast and courteous.
Always willing to go the extra mile for a customer. Frances is a great guy with a good team of staff.
friendly staff do good work.they try to save you cash if they can.
Very helpful and friendly service. Great atmosphere. Prices are very reasonable. I live an hour away but it is well worth the drive.
Excellent service would highly recommend great guys
Ive never been so well taken care of by a company, let alone a garage. Comfortable waiting arrangements and a team of great people with cars giving advise to us average joes! Thank you to the amazing and laid back team at kal tire North Bay!
broke my wheel studs and told me that it was like that when they took the tire off and when I changed it is could tell it was twisted off by an impact gun I won't be bringing my car back to this Kal tire
Great service!
Excellent service
Good stuff
Excellent friendly service
Large attitude not a good one
Awesome service. They go above and beyond to help out the customer. Well done.
The service from All staff is Fantastic!! I had tires plus some work done since they Now are full service. Only complaint is my tires should have been filled to 35 and when I finally got home with my sensor still on they were at 25 all around.... I know they will make this right and completely satisfied with Everything!
Had a flat .got there at 4:35 flat was fixed and on our way again in no time excellent service .Thanks Kal tire merry Christmas to you all
First time at Kal Tire I. Cranbrook. Great fast service, great knowledge of their products. Looks like they have another customer
Big thank you to everyone at Kal Tire Cranbrook for their excellent service and flexibility. They kept our trip on track after an unexpected flat with fast and well above average service. I would recommend them to family and friend alike or anyone in need of help with their tires, etc. in the Cranbrook area.
They broke a sensor in my tire and made me pay to fix it
Amazing service on our personal and business vehicles. Always the best staff.
Easter weekend we got a nail in our tire on our way through North Bay. We received immediate service and were back on our way with in 20 mins. Awesome service!
Went there early for my 1030 appointment to get my tires swapped. Was not informed there was a delay. Checked my car had not been brought in after 30 mins and was told they couldn't bring in until a certain lift was free. What is the point of making an appointment? I asked for a new appointment but the earliest they had was May. I told them to give me my tires and I was gone. No apologies. Just attitude. Do not go there unless you don't value your time. I had only had great experiences there for the last few years until the last 2 swaps, not sure what is going on but there has to be better service in North Bay other than this. 1 star
Great service, very friendly
Best tire shop in town
Best service and sale's people. Thank you Cranbrook Kaltyre!!!! If need a tire ,This is the place to go....
Brad is extremely customer oriented!
We had inside dual blow-out on our motor home. We went to Kal Tire in North Bay and Kim ( manager ) helped us out. The tire size for our motor home was an odd size. He phoned all over to find the size we needed; he found 2 at one place and 2 some where else. They found 6 in Hamilton that would take over a day to get there. Then he found 6 tires that would work on our motor home . He ordered them and got us back on the highway the same day. The service was excellent, highly recommend Kal Tire in North Bay.
Very helpful
Wow, what a great company to deal with! Fast & friendly service. Outstanding warranty. Thank you!
Great, proffesional and friendly service. Just what all Kal Tire locations provide.
Over the last year I purchased tires for both my truck and car and I am very satisfied with the quality of the product and service I have received. The manager and his staff are professional, friendly and make you feel appreciated as a customer. I recommend Kal Tire to anyone wanting quality, service and competitive prices.
Shawn our mechanic was pleasant and knowledgeable. Kyle the service advisor was good. Mechanical work done quickly and reasonable.
I've had great service with them. They had a problem with my vehicle that they couldn't do so the took it to a garage and covered the cost. I would recomend them 5 stars
Helpful staff
We were passing through Cranbrook on a vacation road trip when we noticed a problem with our truck. Of course this was on a Friday evening as well. We were envisioning needing to cancel some of our future hotel bookings and trying to find longer accomodations in Cranbrook as we didn't think we'd have the truck repaired until Monday. The great group at Cranbrook Kal Tire got our truck in on the Saturday and repaired the damaged U joint well before the end of the day. On top of the fast service the cost for the repair was significantly less than I had expected. Great job and they deserve your consideration if you need vehicle work done.
Fast and efficient.
Good friendly service.
Very ģood and friendly and explained what happened. Very nice people
I highly recommend Kal tire to anyone. This past winter I had a tire blow. It was close to closing time and 40 below out. They sent a truck to.where I was put the travel tire on. There was no charge for this! They replaced the tire for a great price. The customer service was simply the best! I had never been to Kal tire prior to this. They now have my business 100 percent. Kim Lee also gave me a card to call anytime if I ever had a breakdown and a truck would be sent! I travel highway 17 from Mattawa to North Bay. To know that I could just call if there were problems. A couple weeks later I thought the same thing was happening to the other tire. Ordered a tire which was never needed. When I got there to pick up my car and pay my bill. Well there was no charge it just needed a repair. That kind of ethic in many these type of businesses today is not something ive seen! Excellent job Kal tire your honesty and integrtiy is hands down the best!!
Helped us with the brakes on our daughter's car. Gave us several options and then did a successful repair on the calipers instead of having to order new parts. This saved us a huge amount of money. They put their customers first, keeping close in mind safety and budget. Great customer service.
Goog people working there, and they help you with your shell wheel
Geat guys willing to lednd a good helping hand
Selection is ok but didn't have what we needed.
Too expensive
Great service, friendly staff that knows their products. Highly recommend!
Great and friendly service. Very accommodating.
Came in with one flat tire to have it replaced. Instead they removed two tire telling me they were unsafe and essentially held my car hostage, until I bought two brand new tires. They had absolutely zero legal ground to keep my car hostage. Instead they preyed on my naiveness, my fault I should’ve known better and gone in informed. Later on I was casually speaking to a mechanic about my experience. I was surprised when he informed me they had no legal right to hold my car hostage. Should this ever happen to you call the police’s local non emergency number. Super shady business practice, I can not under good conscious recommend Cal Tire to anyone.
Always great service
Great service
This is my second review as both times I had flats. and both times this staff treated me exceptionally. I was late for work they fixed me right away and I was on the road. Staff is friendly and very professional. Highly recommend
Relatively new to Cranbrook. It's all about customer service in my opinion, and Kal Tire gained my loyalty on our first encounter (and subsequent ones). Won't even consider anyone else in Cranbrook now.
Very excellent service. Friendly staff. I will only go there for tires now
Fast service They fixed flat tire on my trailer. In and out within 1hr.
Rob, the store manager addressed my concerns and provided reccommendation. Thank you!
Friendly helpfull and Affordable.
These guys are great. Took my car there yesterday. They repaired my windshield wiper and checked my car over to make sure there was no damage after i got stuck in the snow drift. Thanks so much Kal Tire, Swan River,
Entire staff is outstanding for service is with us. A special mention to Liam who goes that little extra to accommodate my husband who is very specific in his requests. Thumbs up to them all with our thanks.
Great service
Fantastic service!! So friendly!
I purchased 2 tractor Tires an paid for them 1400$ an was told by kal tire they will be next day delivery so i waited all day for them to call me ..at this point i called them to find out about them an i was told they wouldn't be there till next thursday .. horrible experience an wouldn't use or recommend kal tire..
Best service. Best staff. Always willing to help.
Very helpful and eager to please.
I took my car there a few years ago (2015, this is a long time to wait to write a review, I know) to go get winter tires put on and they decided it needed a test drive. On this drive, the employee rear ended someone and wrote the car off. Kal Tire basically said "too bad" and did nothing beyond giving me winter tires. I'm still paying off this car.