Reviews of Local Refillery (Coffee Shop)

Laura Carolina

Great zero-waste store for household products and bulk food. Bring your own containers, or use free, donated jars or compostable paper bags. Lots of vegan items - check the chiller, freezer and deli too. Some fresh produce and bread. Helpful staff. Coffee shop attached.

Joey Thiessen

Just refilled my deodorant and the store looks awesome! A ton of very cool plastic-free everyday use quality products. They have a bunch of sanitized jars to take for free if you forgot yours!

M. Wilson

Honestly.. Disappointing for the amount of reviews over 5 stars. Went in today to have a look, and possibly purchase some cheeses and not once were we acknowledged. It was my partner and I, and one other customer and not once did we get acknowledged, left without purchasing as couldn’t get help.

Suzanne Gravelle

Yum!

Carlitta Carlos

This is a pearl of a shopping experience right here in the Comox Valley. Produce top of the line and the staff are knowledgeable and personable.

Nick “Nickname” Name

Great quality goods without all the packaging.

Foreverblue

Came to visit this store with my Niece recently. Have never seen a store like this before. I think the concept is fantastic I’ll be honest though I was disappointed with what I found. They advertise as a grocer. To me that means they would also have fruit and veg. There was none of this. Given how easy it is to grow amazing fruit and veg on the island and they don’t require packaging I was surprised to find nothing in the store. I was expecting it to be a little more of an environmentally friendly farmers market I guess. I know the store is new and it seems like they have a good fan base but I would like to see it expand to offer more. It’s great that they are low waste but if people have to drive to multiple stores to get their supplies there is still wast happening. Keep up the hard work. Next time I’m in the island I’ll check it out again and see what it’s like.

Heather G.

Service was excellent and love having this option in town to lessen my environmental footprint but still enjoy quality products. Great bulk food section and I was so happy to enjoy a Chicory Root latte!

Bill Boham

Their website makes browsing and ordering very easy. I was surprised by the variety of products offered and pleased to see many from Comox Valley suppliers. I received an email letting me know that my order was ready to pickup about an hour earlier than predicted at checkout. I received top quality products with none of the usual packaging to dispose of at a very reasonable cost. I'll be back.

Cameron Davis

Amazing place to shop with the best coffee in town!

Vernon Brewster

Wide range of organic grains and food.

Jackson Middleton

For years my wife and I have talked about how much we dislike all the addition packaging that comes with buying household items and food from the grocery store. We're not extreme environmentalists by any means, but enough is enough, the amount of packaging in almost everything is just unnecessary. Having recently moved to Courtenay, we heard about the Local Refillery, that aimed to provide quality products with less waste, so we checked it out and are we ever happy we did. We now shop here at least twice a week buying all our greek yogurt, milk, eggs, tofu, tempeh, salsa, chips, tortillas, and many other things in reusable glass jars. Their jar exchange program is amazing, as you can take new goods in a reused jar or pay a small deposit for a new one, and then bring it back, so the cycle continues. Not only are we happy to support this local business, we feel good about doing our part to reduce waste, while buying quality products. The staff is very friendly and always ready to help with whatever we need. If you're considering a trip to the Local Refillery, don't hesitate, this place is amazing! AND they just opened a coffee shop as well. You should check it out!

Christina Green

Such an amazing staff. They have been so helpful and kind each time I've been in Clean and organized place Plusi tried their coffee bar for the first time today,best mocha I've ever had!

Megan Trumble

Beautiful products, great selection.

Sam Humphrey

Friendly staff, lots of amazing fresh spices, and a really nice order online and pick-up system.

Kimi Nakamura

Excellent service! Even with Covid-19, I can be Zero-waste as the Local Refillery refills my household products - soaps, foods, lotions. Way to go! Thank you for helping our Planet.

Colton Ritchie

Nothing but 5-star reviews for the refillery at the time of this review. Thanks for being here and keep up the great work. Light, love & joy to you and yours! Addendum: the best way I can describe Local Refillery is conscious eating. ????

Alexandra Clarke

The freshest. The most delicious. I’m placing another order already and I only just picked up my first ☺️

Derek Vinge

A beautifully bright space with a huge selection. They were very helpful finding some gifts and taking the time to explain the quality & sustainability of the products.

Shannon Fisher

Wonderful!

CJ Davis

Great place. Their coffee was delicious. The staff was so helpful and gave me a tutorial on how to use their services. Excellent customer service. Some retailers don't emphasize the importance of customer service enough. For me, it is a compelling reason to support a business or not. Shopping at the Local Refillery not only supports local, but supports our efforts to reduce household waste. I recommend this place for anyone who is looking for a coffee, snack or refill household goods.

Alexandria Smith

This place is awesome!! Bring your own container to refill or use a donated jar or a deposit switch out jar. Awesome selection of refill soaps and foods - lots of waste reduction products. Good selection and good price. Love the spice shelf. Excited to try my dish soap bar.

Scott R

Wonderful, environmentally-conscious store with lots of great gift ideas, high quality products and friendly staff. And great coffee! Drop by and have a look. Makes you feel good to support them.

Barh

Great coffee every time, only two places in the valley weigh their shots, tintown and here. Fantastic selection of bulk products for people who don't pretend China still takes all our trash.

Pablo M

AWESOME concept for a store, and very well-executed. tons of great food and household items, much of it local. bring your own jars (or return empty ones and they'll sanitize them) or use a sanitized one they provide, it's super convenient. The bulk bin stuff is always fresh and high-quality. could not be happier with this gem.

Breanna Coxon

Beautiful store and excellent staff! I’m able to get all of my essentials in one shop. We recently moved to the valley, and having a zero waste store in the area was one of the first things I looked into! So happy you guys are here and I can continue to expand my zero waste lifestyle!