We offer you all the feddbacks of real people who are consuming the services and products of Sunset Grill (Coffee Shop) in Brockville (Canada).
Right now this business receives a rating of 4.3 over 5 and this rating is based on 118 reviews.
As you can read, the average of ratings that it reaches is really good, and it is based on a large number of opinions, so we may think that the rating is quite reliable. If many people have bothered to evaluate when they are satisfied with the service, is that it works.
As you know, we do not usually stop to give opinions when they are correct and we usually do it only if we've had a problem or issue...
This Coffee Shop belongs to the category of Breakfast restaurant.
Great friendly efficient service. Good food. will go back again. Recommend as good place to eat.
Will never go back. Went at 2 in the afternoon. Food was horrible, potatoes not cooked. Waitress didn't apologize just made the excuse that because it was near closing they had to make new and likely rushed it. Should have told us that when we entered we would have gone somewhere else. Guy sat in front of till reviewing security camera footage of kitchen staff with monitor towards us.
Great food. Fast service very pleasant staff. Will come again. Thanks Allison
Tried the new breakfast place in town. Franchised Sunset Grill in West Ridge this am. It was busy. They could have used a few more servers. The staff we’re extremely friendly and went out of their way to answer any questions about menu. Coffee is house brand appears to be Brazilian. We had 3 small eggs over easy sausage turkey bacon and home fries rye toast. Wasn’t super hot and Rye was tasteless. But the homefries were awesome. Turkey bacon is from Haders. It’s quite salty compared to Wimpys. The sausage is GFS and tasty and moist. Yes I said Moist. Clean and accessible washrooms. Very bright. No music. I would go back.
The restaurant was clean the food was good & the staff were friendly. I would go back at any time.
Friendly staff
Great food, friendly staff, wonderful atmosphere.
Food is great, portions are generous. $3 is a lot for two slices of toast. Be sure to check the specials before ordering, the same mean might be $4 less on the specials menu.
Food was delicious. Service was great.and the price was just right.
Nice, comfortable atmosphere just like many of the other Sunset Grill restaurants. Our server was nice and ensured my coffee was always topped up. Our meals arrived quickly. 2 of 3 poached eggs were overdone. Home fries, scrambled eggs, pancakes and sausages were fine. We felt rushed to leave after our meal was done, but it was understandable as there was a lineup right out the door. Tip is to come early to beat the line up as we did.
Wait was average. Coffee less than par. Serving size decent. Presentation meh. Price point high average. Typical and nothing special about this place. Bathrooms were clean.
A wee bit pricey, and busy, but a really good breakfast! Ask for a MUG of coffee. Don't settle for the wee cup!
Great food and service
Always great. Try the avacado toast with a fried egg on top. WOW.
Service was great. Someone needs to teach the kitchen how to poach an egg.
Brunch
Great breakfast and staff.
In spite of the difficult circumstances (masks and maximum 10 customers) the staff have a great attitude! Best home fries around ????.
Fantastic food. Had salmon eggs Bennie. Service was excellent. Definitely a favourite.
Best coffee of the breakfast places around!
Great service , food is good
Great breakfast spot staff are always so friendly and the avocado ???? toast ????????
Hi. First time to your restaurant. I found the bacon chewy and salty????. The potato's where slightly tough and only warmish. There was a taste to the food that stayed on your tongue. It might be with what you cook it in!! (Oil I don't know).. the place its self is very nice , clean,and nice staff. Love your coffee..☕ I might try something else next time.. thanks ????????????
Love the Avocado toast... friendliest location to date in Wasagabeach
Ordered this for lunch at work. Awesome meal. Great portion size and overall very tasty. Better than a burger any day!
Very enjoyable meal with great customer service, will be eating here again in the near future
Breakfast
Really good food for very reasonable prices.
Love the bacon 5 strips but the $6 special is ther best, need to bring it back,....2 pancakes, 2 eggs, 2 meats,...hope you acknowledge?>?
Excellent service, great food. Love the bright atmosphere.
super crowded but good food
Slow
Breakfast all day. Good portions, good food cooked to order, good prices and friendly staff.
Good food. Good service
Great food and friendly staff
Excellent food great portions. Great food and prices
As i watch the TWO staff members work seemlessly together serving an always steady pace of customers, it has impressed me to complement them the best way i know how. Let’s write a review from the frontlines. The server, from what I have observed is doing the duty of now 4 different employees. Greeting, waitressing, cleanup, sanitizing. She explained that the business is not sure how the restrictions work with serving staff. The cook, someone who hasn’t stopped working since I arrived, is a machine. Thank you! The meal was delicious and arrived faster than I expected. 3 eggs and sausage. Everything is exactly how it was asked. The waitress is positive and polite. I enjoy my meal. Another round of coffee. That’s 5 jobs this one person is doing. The cook continues with the discipline of a master. Above the meal prep area face 3 screens which to the unknowing eye may represent airline departure and arrival information. The green and red flashing text boxes on the background of black with white letters easily gets across the point that these two are very busy. The system these two have was described by the server as “Organized Choas”……. I think Poetry is Motion is a far more appropriate explanation for the professionalism and service these two provide. This is the true frontlines of these current times. We have all been locked up and now we face an almost unquenchable thrust for human interaction and experience. Everyone in the restaurant is polite as well. Let’s not forget to be our best selves in these chaotic times. Thank you to these two people for everything you do. Look forward to seeing you again.
Hope they can stay open. Great breakfast take out food!
Awesome breakfast
My friend and I just left literally 5 mins ago and THE WHOLE EXPERIENCE WAS A 10/10!!!!! Ladies serving were absolutely the nicest we’ve encountered, and the cooks did a great job serving us in no time and delicious!!!! We had the eggs benedict and it was the cheapest you’ll ever see. Not expensive AT ALL! Perfect for all budgets. Never had to wait to ask for anything if needed and very impressed with their social distancing regulations. Will be coming super frequently!!! ???? Thank you for starting our morning off right! -bella & elaine
Very good service
My experience at the Orillia location was not good. Since I have a lot of dietary restrictions it's difficult to find something that I can actually eat, which is not the fault of the restaurant at all. However, the server was extremely rude and very impatient. She had the worst attitude, never smiled once from the time we walked in. When I asked her what kind of flour is in their gluten free bread she was snarky and condescending. Then I had to return my order as I discovered when it was placed in front of me that it had ingredients that I couldn't eat. (those ingredients were not listed on the menu so it was an honest misunderstanding) The server asked me if I wanted chicken instead but I declined. I tried to explain that I don't eat meat but she was getting very impatient and annoyed and kept asking me why I didn't want the chicken.. I was starting to feel really bad and it was getting complicated and embarassing so I politely told her I'm just going to pass on a meal today. She said "What? You're going to pass?" She got very exasperated and walked away with a snarky O-Kaaaayyy. My husband and I couldn't believe it. I understand they probably don't get customers with special dietary needs like myself, but her attitude was ridiculous. Very impatient and unfriendly lady.
Terrible experience at the orillia location. Been to other locations and no problem. Today though, wrong order........twice! one half of the order came and I finished it before the second order came. Very poor service
Too High Of Expectations
Excellent service and great food and prices!!
Cold food, long wait
We are here at sunset grill,.asked for large orange juice= got a small one Asked for peamel beacon got regular....asked cheese on my omelette...got no cheese...forgot the toasts
Great spot to stop at on your way up to Muskoka.
Delicious!
Loved the food.Friendly atmosphere and great service.
Great food, service and prices
Excellent diner. Fantastic food. Great atmosphere. Friendly staff. Pleased to see they're taking COVID seriously and have masks mandatory. Good to see they're turning away people who otherwise think they're exempt from keeping others safe. Go there on a regular basis, wear a mask.
Great food and service
Always a great breakfast
As always a great breakfast.
It was the best. Excellent service. Excellent food. Very Clean
Disappointed. Food was fine but the service was not. A couple that arrived 5 minutes after us was served, paid and gone before our order was taken. I questioned why and was told they they had a simple order? In fairness to the waitress, she was alone and taking orders, serving and working the till. We won't be returning there.
Service
Excellent food, excellent service. Felt safe from exposure to Covid. Perhaps people exempt from wearing masks should rethink dining among others. If they can't tolerate wearing a mask from the doorway to a table they should not put themselves and others at risk. We all need to keep each other safe!
Newly opened a few months ago. Seems opening jitters are over. Was a great breakfast with a great woman.
I'm a repeat customer. Great place for breakfast. Whatever you want for breakfast they have it. I especially like the Sunset Sandwich breakfast.
Very busy place but food is good and service was ok.
Loved it food was so delicious
Restaurant very small. Staff wonderful. Cook made excellent poached eggs.
Its was really good food
Fresh and made right in front of you while its all day! This last till 3pm, they take public health very seriously so you dont need to worry about bringing the wife and kids to enjoy a nice breakfast. Wide variety on there menu and the take out options are just as good even if you dont want to sit in. Friendly service, priced decently. Definitely recommend ????
Breakfast was great, especially the french toast, I ate a French Connection. However since I walked in till I walked out, the table cleaner gave me a very serious angry look, the entire time while I enjoyed my meal my friends continued to point out that he was eyeing us down angrily making us feel uncomfortable while eating. He was also was wearing a hat while working which seemed a little unprofessional. Might eat here again but felt really uncomfortable.
The food is very good here with nice size portions. They use real potatoes instead of frozen cheap potatoes most diners have gone with. The pancakes tastes home made and they give us the choice of any flavours with our meals, rather than just plain. A real bonus was the use of real maple syrup instead of table syrup all restaurants resort to serving everyone. The only reason they lost a star was the lack of coffee with my meal. They have mini cups and I only got 1 refill near the end of my meal.
So I've been trying to order online for an hour. Its impossible. Says that nothing is available while also saying that they are open. Yes, I've also been trying to call! The line has been busy throughout. ????
Good food but it's pick up only no in-house dining
Amazing service by waiter “Jeff”, great sense of humour, quick to refill our coffee, ten out ten coming here again.
Good food industry fast service
Great service today. The staff was friendly and on top of checking on the table. I would recommend this location based off service itself
Phenominal!
Good food and quick service
Great breakfast /brunch spot. Delicious food and fast service .
Very nice food, great staff, clean restauaunt, make sure to stop in for incredible breakfast served all day.
Went for breakfast midweek in late July 2021. Restaurants in Ontario had recently resumed sit in service. I ordered the Eggs Sunset. It is a version of Eggs Benedict. The eggs are cooked on a griddle (over easy) rather than poached. The meat on the English muffin was peameal style bacon and topped with a generous serving of Hollandaise sauce, and served with home fries. The meal was great with a special mention to the home fries -- best I've had. The service was also very attentive & friendly.
Loved it, a lot to choose from on the Menu :)
Went on a Sunday morning when they first opened..figured we would give it a try....busy and very loud! Let's just say "been there done that"..it was nothing to get excited about and it was expensive for 2 fried eggs, 2 strips of bacon and a few home fries slapped on your plate..if you are looking for presentation you won't find it there! Wouldn't spend my money there again! Judy
If i could give this no stars thats what this establishment would have gotten. My omelette was burnt and when I asked the waitress why she said because it was made with egg whites lol. My bacon was over cooked and cold the potatoes were still raw and I asked for lightly toasted bread which came out with two light pieces on top to cover up the burnt bread underneath like I wouldn't notice. This is a breakfast place the easiest meal to cook and they couldn't get it right. They never apologized nor tried to correct any of it.
Had an absolutely delicious meal here! Had hours to kill in Brockville one day and this was suggested as spot for brunch. The food was delicious, the kitchen was quick, the staff was friendly and the place was very clean. They also services me the coldest can of pop…I ended up drinking two because of how refreshing it was! They were extremely safe with COVID-19 measures, which I appreciated. Highly recommend!
Excellent service. Very fast and staff was cheerful and friendly. Food was very tasty!
went in on a weekend , wasnt busy. coffee was never topped up (not that it tasted good..) , our server wasnt attentive. order wasnt correct but the waitress never once came over to ask how it was until we were ready to go. over priced and the quality was absolutely atrocious. potatoes were horrible , grainy and tasted freezer burnt. hair on our potatoes. i would rather go somewhere that people enjoy their jobs and know what quality food is. complete waste of time and money , regret even trying it. 0 stars
Disappointed with the "breakfast special gimmick" asked waitress about it and she said it came with choice of meat. The menu in front of me offered bacon (4) or sausage (4) or you could choose both bacon(2) and sausage (2) all for same price. I chose the latter, and got charged the $10.49 instead of the $6.99. I was told the breakfast special only came with 2 pieces of meat not 4. I was not told this, so I paid $3.50 for 2 pieces of meat. Not impressed. Food was decent however.
Not as good as all the Sunset Grills in Niagara Falls, portions are smaller, little dryer
Service
Great staff
Customer service, coffee and food were excellent! Four of us had a late breakfast here and had a great experience. My partner even had a vegan hash served with guacamole and loved it! The classics, eggs and bacon, blueberry pancakes and the omelette were all great as well. Solid standard breakfast spot.
Great food decent price
Excellent food and service.
Yet another location, Sunset Grill always meets your expectations. Friendly staff, great food and fair prices.
Great place to stop in your trip to Ontario. It gets very busy so it is important to make a reservation. The menu offers a fair variety of options and the food.was good. Server was really charming and polite through our meal. Prices are reasonable and quality is good. Only a little point to improve.. coffee.
Food is half decent service would be about the same. Tables are to small barely fit the food and drinks after we ordered.
The food is amazing so fresh and delicious. The staff are very friendly. Always clean
Very good food. Great atmosphere and friendly service
I totally enjoyed my experience at the Sunset Grill. The food was fantastic and the service was wonderful. If asked by anyone where to eat I'd most certainly send them there. I'm stuffed right now but I'm looking forward to my next meal at the Sunset Grill. Thankyou for your service.
HERE'S YOUR COAT WHAT'S YOUR HURRY. My girlfriend & I went into a Sunset Grill in Keswick on Monday. Wow... it was a cold rainy day.. When we were seated - quickly, the waitress was very quick on service. It was like it was busy and had to get us done. It wasn't that busy. Wow, she rushed us right through. Brought the bill and said no rush. Was really not impressed.
FAV! place to eat breakfast always make my pankakes right :)
I have never been here, I ordered for delivery two times now. Amazing both times, I have never ordered breakfast and had it still hot and taste amazing and they send all the condiments you need huge portions..and fast. I look forward to eating in here one day.best breakfasts I have had in a long time.
My husband and I loved it
Enjoyed a wonderful breakfast here. The staff were friendly and attentive and the atmosphere was great.
Great servers very attentive. They have 3 options for eggs sunset (eggs benny). Coffee was delicious, and the freshly squeezed orange juice was to die for! The orders came fast and beautifully displayed. Have been a few times since the first visit and had the chicken club sandwich, which was one of the best I’ve had! Also have had the typical breakfast which was also great! Highly recommend this place! Will be back with friends! Keep up the amazing work Sunset Grill!
Quick, tasty, friendly
Great food and very clean. Highly recommend.
Western was ok.
Refused at the door because of masks exemption. Staff seems nice, they wanted to serve us but owner over the phone said no. One even followed us outside & ask to come see her boss later to explain to him the regulations. The place was quiet, only two tables. Lady from the kitchen & two waitresses, were sorry for the management decision & said they wanted to serve us. The way they were talking to us politely, looks like they don't approve of the management decision
Testy breakfast nearly all day long including the pea meal bacon I was unable to get when I was living in lovely Japan. The food and friendly staff keep me coming back. The constantly refilled cup of coffee adds to the pleasant experience. I highly recommend this location.
Great service, friendly staff, best breakfast in Orillia. Very careful with covid procedures. Would recommend to all. Friendly dining for families as well. Best of all great prices and food portions
Food was good. Staff was friendly!
Didn't think anyone could screw up bacon and eggs, but they did. Scrambled eggs overcooked and greasy; bacon looked more like leather than bacon - also overcooked. Homefries were undercooked. Second and last time I will eat there.
Eggs Benny were fantastic!
Not good.
Good breakfast. Good value. Great service.
Pretty disappointed both times I’ve been to sunset grill in brockville. The first time we went to order online and it said they were closed even though they were open. We went through to place our entire huge order, and right at the end it wouldn’t go through so that was annoying. At the end, it gave us a total, around 60$ for our breakfasts, which is what we assumed the total would be. We then called to place our order and i sent my boyfriend in to get the food. When he picked it up the total was well over 80$ And they would not explain why the prices on the website were so much less then what the actual charges were. The food was mediocre for 68$ and all we got were two breakfasts, a small kids meal, and some cheesecake French toast. The French toast was soggy and disgusting and the whip cream was melted and in a puddle. Nonetheless we tried again today. We got two sunset super breakfasts both with sausage, again the online ordering would not go through and the prices were different when we got to to the store. When we got home with the food we were shocked to discover we paid 30$ (Plus a good tip) for such little portions AND both our meals were wrong as we both had ordered only sausage. It’s like they ran out and decided to substitute with bacon without even asking first. The entire meal was cold (we live not even a 2 minute drive from the restraunt so this isn’t acceptable) One measley small scoop of undercooked has browns, and three slimy eggs. With unappealing bacon (we don’t like bacon that’s why we wanted sausage). The only thing edible was the pancakes, and were were shocked to find out it cost an extra 3.50$ for syrup, so we just used our own from home. Even more shocking was the fact that added two pieces of toast would cost an extra THREE DOLLARS? How can anyone sleep at night charging that when some FULL LOAVES of bread don’t even cost that much. It’s shameful. Needless to say we will not be trying sunset grill ever again. It’s completely overpriced for the portions and service you get
Great coffee. kinda pricy but good
Nice view from this location.
Had the Sunset breakfast sandwich. Absolutely delicious.
Meal type
Loved it
Flat out refuses to accept vaccine exemption letters beware
Delicious bacon.
Good
Good prices. Clean location. Very friendly staff.
Always great food.
Service and atmosphere was good
Our food undercooked and had hair in omlete
Had lunch today (omelets) delicious but what impressed me the most was that there was one waitress on by herself at lunchtime doing it all! Greeting, checking id and Covid passports, getting phone numbers,taking and delivering orders and all efficiently and with a very pleasing and professional manner.It was very busy and there was absolutely no hold up. I wish we had got her name so to the tall,lovely, fair haired lady -if you read this and were working Monday Oct 25 in Orillia-they are very lucky to have you!These seniors really enjoyed our visit.Kudos to the chef too who kept the meals coming????
Good food, good service
Great eggs Benedict...super service every time I visit
Great food but they never have enough staff so service is notoriously slow.
Delicious food. Friendly staff. Really working hard to keep us safe from COVID.
Was really surprised. Asked for grilled tomato but they would not grill them. Said “ kitchen was too busy. They would contaminate the grill “. Weird. First time for everything. Then overheard a similar conversation with other patrons trying to get something cooled the way they like. Seems like the kitchen is running the show. Waitress was excellent and service with a smile. Prompt.
I will never go back to sunset Grill in Orillia as their is 2 people working there and no manager!,20 people were their and I feel so sorry for the 1 waitress and 1 cook the I waitress had to look at people I'd ,seat them bring coffee then take their order,bring their order refill their coffee,take their money then sanitize there table ,we switch table to another as their was not enough room to sit for a person sitting at next table,what happened to 6 feet? Feel so sorry for the 2 people working there
Excellent service. Very busy
Burnt toast served.
I have been there a few times each time the experience is different. The staff are friendly and helpful, some education on food allergies for the staff is needed, such as gluten and milk, there are things that contain these items and when you ask, " does it have it", they do not know the answer. For the most part they are great at their jobs.
Quick with the coffee and food.
I love this place clean excellent food customer service great and covid protection is awesome
Had an awesome breakfast
was there today and asked for an order 0 she apologize and asked to get another order done... l said no cuz I was in a hurry time was limited. Will never go back there again. Sorry and I know the young waitress talked doing business to the manager and the manager never even tried to offer any incentive . Very poor way.
(Translated) Delicious breakfast and excellent service (Original) Deliciosa el desayuno y excelente atención
Don’t recommend the corn beef hash, reminds me of maggots
Great food great prices.
My family got food poisoning from here. My kids missed school because of this. Never eat at Sunset Grill
They delivered fresh food and it did take some time but my family was there with 4 tables and they accommodated is all
Delicious food, always go here for breakfast a lot.
Excellent service staff is friendly and food was delicious
Their breakfast sandwiches are amazing. Omelets are good too. My son raves about their pancakes. They are thick and decent size. Look homemade. I've only experienced one mistake. My husband had hollandaise sauce on his three fried egg breakfast. That sauce is soooo thick.
Very nice place. Staff is super nice and food excellent.
Meal type
Last time we ate here, it was super busy. The servicexwas excellent but the dressing on my salad had a greasy, unpleasant taste to it. Tried again today, ordered an omelette. The food was great but even though only 4 or 5 tables had customers, service was not great.
It was a fast food tasting for a sit down meal. It was good. Price were good too.
Wonderful burger lunch shared with a friend. Real meat. Fresh veggies and home fries to write home about! Great service. Thanks!
Amazing service by our waiter Jeff! Extremely friendly, and had a great sense of humour. 10/10 would recommend. Food was great as always, and Jeff was quick to refill our coffees.
Breakfast was amazing! Staff are very courteous and the restaurant is very clean with appropriate social distancing in place. We had their version of eggs Benny which was a little pricey but the quality was worth it. And the BEST coffee- we took 2 to go! We will Definitely be back!
My husband and I visited yesterday about lunchtime, seated promptly, offered coffee and placed our order. We waited , were offered a scond cup of coffee, waited some more, offered a third cup of coffee and waited still. When our waitress brought the plates to the couple beside us who had just come in minutes before she finally looked at us and said, somethings not right. She came back and apologized for the wait, telling us our order had been sitting in the computer and hadnt been processed, but she had put it in now. So, really we were forgotten...So we waited some more. Delivering our plates, she told us she would talk to the manager about compensating us for the error. Once finished, she called to us to just go up to the cashier whenever we were ready. We were a little surprised that was it and I think she noticed. She then came up and said the manager told her she could offer us a free order of pancakes on our next visit. WE HAD JUST ORDERED 2 GLUTEN FREE MEALS!!! When I reminded her of this she said, well you can have a free coffee next time. So thanks for nothing! Not a very good beginning as far as customer service goes... Thanks for your response but at the time there was certainly no mention of monetary discount, even after I said we couldnt use the free pancake offer on a next visit. That would have been appreciated.
For just opening it is amazing to see the quality of the food being so fantastic! Congratulations. My only recommendation is to make sure you don't forget to greet the tables in the corner in a timely fashion. Otherwise everything was really well done. Thank You! The entire family loved it.
Despite the half filled dinning room the service was horrible. Too slow didn't clean our table. 20m wait out front 10 of those minutes tables were available. Sit down 15m wait just to get coffee there is 6 maybe 7 tables. Never brought me more coffee even when I asked and 68$ for 3 people wow never ever will I come to this place ever!
Great little restaurant for breakfast in Brockville!
Very good...thank you for the prompt, attentive caring service.
Great staff,really good food,good portions. I would definable recommend the breakfasts there ! Chocolate chip pancakes are my favorite.
Great pancakes. Good service, generous portions. Friendly staff. Bottomless coffee.
Great food and service
We had a great breakfast with friends. The food was tasty and the plates were generous.
very disappointed, ordered tuna, the menu said white albacore, it was yellow skipjack, bread was toasted, when I asked for plain, no mayo and about a tablespoon of tuna in whole sandwich. To compensate for the little bit of tuna, they threw on hard tomato slices and wilted lettuce. Not impressed, over 9.00 for a lousy sandwich, but the service was good. Went there several times before Covid, won't be going back.
It was ok
Great place for breakfast.
Food and service was good friendly staff
Excellent service great meal.very clean place.will be revisiting.
Excellent food and service
Food was good and prices are amaaazing. Unfortunately service is very slow and not the best. Just be prepared to do a lot of waiting in general
Very good breakfast.
Great food great atmosphere great workers will definitely show up again 10/10
Dine in
Never again, some waitress is having a bad day
I’ve read some of these reviews and some are disheartening. I frequent the Sunset Grill in Brockville on a regular basis, why? They have amazing food, fresh, hot and delicious and the service is amazing! You always feel welcome at the Sunset Grill! I’ve done takeout many times as well and I can tell you the portions are huge! I can never finish my plate nor takeout and love having the left overs. The Sunset Grill Brockville is my favorite breakfast in town. Make sure you don’t miss out on the ultimate dining experience.
We loved the food here. Bacon was Crispy but she replaced it without even asking.
Food was amazing and people were great!
The food was amazing, particularly the bacon. We had breakfast and it was very good!
Got lots of food. Service was kinda slow and we had a hair in the hashbrowns but the did discount us percentage off the bill...I will go back again
Hi the food is good and good service friendly .prices could be a bit lower. But they need to get good coffee other than that it's all good emphasizes on better coffee..thanks Peter
Great service
Wowza this place is expensive and right besides Popeyes Louisiana Kitchen. Mediocre food and blah service clean and covid19 protocol strict restaurant although I seen a customer use the bathroom. I wouldn't recommend eating here the hash browns are soggy, the sausages are cold, order came incomplete. Don't waste your time many other great delicious restaurants near by within walking distance.
Very good food friendly staff
Good food and service
Got take out... ordered online the night before and was ready on time. Was packaged nicely and the food was good.
Yesterday (Jan 15, 2019) my wife and I dropped into the Sunset Grill for a little lunch. After we entered the place, it took a moment for a server to notice us. This wasn't an issue because the place was hopping. For me that's a good sign, considering there are a lot of other places to go and eat. Seated with coffee in hand, we looked at the menu trying to decide what to have. We were presented with a selection of dishes that was plenty. Heck, they even go so far as having vegan selections, if you wanted to go that route. My wife had a stack of pancakes while I had a toasted western with oven made home fries. And yes, the food was good. The service time from order to plate was reasonable because they prepare everything fresh for each order. There are no re-fried home fries here, thank you very much. Lunch done, I went up to pay the piper as it were. While at the cash, chatted with our server. It's nice to chat with folks who enjoy what they do. Having dealt with "the great unwashed public" in my previous job I know how tiresome that can be. Bill paid, we were outbound for our next adventure. Will we return to the Sunset Grill? Well, the food and service were good and our meal didn't cost an arm and a leg... so ya, we'll be back.
Not crazy about the food especially the potatoes. I do like having to pay for my coffee with my meal and toast 3x times came full of butter not evened melted.
Amazing food, top notch service and very friendly staff. The food was delivered very quick to my table and was extremely delicious and hot when presented. Would recommend over any breakfast place in the area.
Amazing ????
Never going back .not waitress fault. One server coughing over food .brought wrong order .then waited another half hour for them to bring us the right one then offered 10%off then gave us 50% the order they messed up .food was not good at all cold .never going back .
Outstanding, our waitress Candice topped my coffee without me even asking her, the food was amazing and full of surprises! I'd come back
Food is always better when you wait for it. Our meal was amazing!!
Great place well organized.. bubbly staff and fantastic food..
A good breakfast. Maybe a level below Tincap's breakfast but still delicious.
Best breakfast..
Dine in
Food was great! Our server Kandis was very friendly and provided great service that I really appreciated.
Great food great service, the only thing I don't like is, it can get very noisy in the dining room and the echoes from other guests. I would suggest some sound proofing would help on the wall or ceiling. But I will still come back for a meal.
Highly recommend to anyone going to brockville to go to sunset grill for brunch or breakfast. The staff is so friendly and attentive, i take my omelette in a very specific way and i explained that to the staff and my order was exactly what i wanted. The management is wonderful. The place is clean and they are following all the safety protocols. Masks are worn by all the staff and management and even the customers. I saw a review that there are exemptions in canada for not wearing masks but i think for the safety of others client the management took the best decision. These are critical times and we all have to follow the rules for ours and others safety. Because of how sunset grill brockville management's way of handling the covid situation, i felt safe to take my kids there to eat. Hats off to the whole team of sunset grill brockville. I will visit again for sure !!! Thank you for the wonderful service.
Good food so far
Ordered the Canadian Burger, waited 30 minutes for our food, another 10 minutes for condiments, the burger was so over cooked I could only chew down 4 bites,
My sister and I came for brunch and it was quite lovely to dine in their makeshift patio. It serves all day breakfast so that's what we had. My sister had a mushroom omelet and loved it. I had an egg with peameal bacon with a side of guacamole. The only thing I didn't like was the guacamole. It was just masked avocado with garlic powder. Not impressed. Overall I enjoyed my breakfast and the ability to dine out again.
One waitress was nice the other wasnt friendly. Our eggs benny's was runny, and the first time the plate came it had a large black hair on it. Fries were warm, and not fully cooked. Even after fixed. I wont be returning. No fresh fruit with breakfast. Breakfast was bland. Nothing special. Felt sick after I ate. WILL NOT BE COMING BACK.
Very clean & bright. Food could've been hotter and service rather slow.
Although ordering my.food at the same.time .. I did not receive my breakfast. Oncr everyone else finished we went to leave. After telling them I was no longer interested I was given breakfast(cold) in a take out container... will not be going back.
Just sat waiting for a 30 minutes, without being even acknowledged by the waitress or any other staff, other than the guy who showed us to a table. She wasn’t taking orders or serving people food, she was stocking the fridge, refilling coffees and wiping down tables (all things that need to be done, but maybe after orders have been taken). We ended up leaving as the waitress decided to take the order of the people who showed up 25 minutes after us. It’s not like we weren’t noticed, we had a hungry grumpy 2 year old.
I like it very much. However far too much money ...tax & tip forty dollars.(for 2 people)
Eggscellent service by the staff at Sunset Grill in Orillia! Our waiter was very personable. I would definitely recommend this place to anyone in the area.
Great service and great value. And of course it was delicious.
Great food. Great service!! French connection is my recommendation for breakfast.
Good food and pleasant staff
Server was very friendly and informative answered all our questions . The food was perfect we ate everything on our plates complimented with delicious coffee.
Always a good breakfast place
Excellent service.
Excellent food..a little slow to wait for it though.
Great take out breakfast ????
Best pancakes!
Fantastic! Clean, bright and delicious. Food was really good and served fast / hot. We will be back :-)
Terrific service and great taste. Wonderful location.... needs to buy Leadbetter bacon but ill still come back weekly!
If your restaurant is closed, and you do not want customers to look at the door and see the actual time you close, turn the “OPEN” sign off! Will not return any time soon, would rather travel to a different location to eat at sunset grill, they might just actually be truthful about their hours of operation
Ordered a meal from skip the dishes and was very pleased with my order and honestly I think I'm gonna order from them from now on because a well made breakfast beats a fast food place any day. Also your French toast is the bomb.
Good breakfast and a hot tea in a pot.
We’ve always enjoyed Sunset Grill. They make tasty home fries, their ingredients seem fresh and they’ve always made a great eggs Benedict or eggs Florentine which is my go to breakfast choice. However, I’m not sure we’ll be choosing Sunset Grill again after yesterday. On my birthday, during quarantine we decided to order both breakfast and dinner starting our day off with Sunset Grill because they’ve been consistently good in the past. We used SkipTheDishes and when our food arrived we sadly noticed that my eggs Florentine weren’t poached eggs, they were fried. I called the restaurant and spoke to the manager who told me I should have chosen the “poached option when ordering”. I told him that no such option existed and why would one? It’s eggs Florentine, poached eggs is how you make them. He then told me I should have asked for it in the note section while ordering. This also sounded ridiculous to me since I’ve ordered eggs Florentine countless times at Sunset Grill before and it was always cooked properly. The manager did kindly tell me he’d give us a free breakfast next time we went, however it was hard to believe since he didn’t ask how to spell my name or anything. I was pretty upset so my fiancé called back and asked the manager if he would make my breakfast again and we’d just go pick it up now. The manager agreed and we finally got the right breakfast. However, by the time we got home my finance's breakfast was no longer warm and going to pick up the corrected food had completely defeated the purpose of ordering from SkipTheDishes. All in all, the experience wasn’t great and we won’t be choosing them again especially if we’re paying for delivery but then have to go to the restaurant ourselves anyway. Very upset with the sudden lack of consistency of their product.
Great breakfast place.. Great service!
Super quick, delicious, and great staff. Cant wait to sit in once we are through the pandemic!
Very good breakfast. Service was good
Not a long wait time to get in. Staff was friendly, food was good.
Food was cold and overpriced
Our waiter “JEFF” has a very positive vibe to him. Was very welcoming and talkative. Food was great, Jeff delivered well. Great service overall!
Food was excellent and plenty of it. We will be back
Great ???? place for bacon and eggs
Hands down the best customer service EVER! My sons and I broke down 3 hours from home and found ourselves outside of this grill. The girls inside noticed us waiting in the heat and invited us in. They treated us so well and made us feel at home. We decided to order breakfast while we waited and they didn't disappoint. Great food and great coffee!!! Not too many places have AMAZING customer service AND food! Thank you girls for taking care of us. We will be recommending this restaurant and share our story of how well we were treated. THANK YOU! ❤️
One of my favourite Breakfast places...."THE SUNSET GRILL"
A great place to eat with top notch staff. Lovely experience.
Good food...tad on the $$ side but everywhere is. Service was very good and covid protocols very well respected.
The wait staff were very friendly and welcoming. We were seated in front of the only window which was annoying because of the sun being directly on my toddler (he needed his sunglasses to eat). The food was delicious, coffee perfect.
Food was good and fresh. Server was freindly and topped up coffee. Should use large cups only for coffee and tea. Give it a try.
Rude servers, all of them should be fired
Good food. Good service, in spite of 40 girls there for the winter games. The coffee was like warm.
Service was great, clean and well maintained restaurant. A little too much holindaise on the eggs benedict
Food was great as always. Sherry is a fantastic server!
Great place . Good food. Great Service
Enjoyed a lunch/breakfast there today. Delicious, Very Clean, Friendly Staff, Hot Food.We will be back
Highly recommend the breakfast poutine
Fast friendly service Good food too!
BEst breakfast for a long time. home fries better than anywhere else. service was quick - there were long lines, for people for the breakfast special, (probably due to the social distancing of seats) - so we went and did other things then came back. Only waited a few minutes and service was very quick once inside. Staff were efficient but very friendly. Food was very good.
Great place, great service!
Very slow service. When we finally got our breakfast my poached eggs were served in a bowl of warm water, my tomatoes were green and hard and the toast was burnt.
First time eating at this location, had the Eggs Sunset (Benedict) which was fantastic. Service was fast and friendly, highly recommend!
Very Expensive and the food is blah Not a good value for typical fast food fare.
Fast service, first time I have been at this restaurant. I would recommend it. A good selection of breakfast options whether it's is bacon and eggs or pancakes or waffles. The restaurant was clean and health protocols in place.