You will be able to see all the opinions of people like you who are purchasing the services of Wendy's (Coffee Shop) in the area of Brampton (Canada).
At the present this firm has a score of 3.9 out of 5 and the score is based on 127 reviews.
You may have noticed that it reaches an feddbacks average is really positive, and it's founded on a very high number of reviews, so we can be quite sure that the rating is quite credible. If there are many people who bothered to rate when they've done well with the service, is that it works.
As you know, we do not usually stop to place feddbacks when these are good and we usually do it only if we've had a problem or incidence...
This Coffee Shop is classified in the category of Fast food restaurant.
One of the fastest drive thru ever, 99% order accuracy, but drinks are half filled with ice (recommend no ice). Good customer service. You will rarely be disappointed here.
This particular Wendy's is phenomenal. The staff here are always extremely polite and kind. I hope the franchisee appreciates their staff because they're stellar.
I hope the people with the giant trailers that walked up to the drive thru windows and ordered for over 10 people left the best review ever. Very accommodating restaurant.
I think this place is even Better than burgerking with the 4x burgers
Wait times can be long
Good food at great prices it always super friendly service
Good summer berry salad.
Always friendly service
Wendy's is my most favorite fast food joint! But I do not get to dine here as much as I would like to. We moved to Steinbach 4 years ago and there isn't one here ???????? Whenever I have to go into the city (Which isn't often) I have to get my spicy ???? sammich! Lol Thank you for your deliciousness! ???? Bring Wendy's to Steinbach, MB!!
Burger taste better than other restaurant
I don’t know how to explain this but this Wendy’s (that I have stopped at every time I pass through North Bay), has consistently had the best spicy chicken sandwich of any Wendy’s that I have eaten at. The bun looks perfect, the tomatoes have that field quality taste and the lettuce was green and crispy. Never miss a chance to stop here no matter what time of day!
(Translated) Good burgers (Original) De bons burgers
They have a decent menu and a kick butt spicy burger. The prices are reasonable and the food has some nutrients. If only they had soup.
Fast and great food ooh and even better when you have coupons????
Great spicy chicken burger
Great service and food
I have noticed as with any other fast food place that the prices are increasing and portions are decreasing.
Typically sub par
Good Service and Fast and delicious
Really love their asiago chicken.
The service is always friendly and moderately fast. Never had any complaints with the food I've been served here, great option for a late night fast food run due to their night owl combo
Very friendly and customer pleasing staff. The food quality is better than most fast food places.
Clean restroom
I was a little impressed with the speed of service
Mmm baked potatoes
Nice place to eat if you like fast food
Slowest Wendy’s on the planet ,and in a day where debit should only be used and there only accepting cash, I would go to another that is better run.
Some food was under cooked
The waiter that severed me called me the n word several times because i asked for ketchup i like the food tho good chef,if he get fired its going be sad because the food was amazing
Great little wendy's. Fast friendly service and consistent product.
This is my fast food restaurant!!!
We need more wendy's around! Thanks for great food.
Good
Thank you for a great experience the other day. We ordered our food through @skipthedishes, 3 combos and an order of nuggets. Everything was hot and delicious and we got it in around 20 minutes :) It was great to be able to enjoy our favorite food while we are forced to social distance from everyone.
Is good for a pit stop. Good service :)
Fast friendly Service
Slow
they skipped my meal and I waited for 20 minutes even after I mentioned the skipped my meal. not cool wendys
Fast and accurate
It was great the food is awsome and I don't regret going there
The server had an attitude because we asked for ketchup & pepper. Then she dropped the bag of condiments on the ground. We had to pull the car ahead, then walk back to pick it up. The fries were cold, old & mostly end pieces! Not sure if I'll go back.
Great service
So good and clean
Knowledgeable staff friendly service
Great food. Hot and fresh. Fast service.
Fast, competent service with a smile!
Very nicely renovated. Fast service. Clean. Food was prepared well. Love the outdoor seating. Has the new option to choose your drink with flavours.
Just got a drink through drive thru...not much to tell
Nice place with great fast food
Slow very slow and the lady at the front was more worried about being on her phone that help customers faster.... and my jbc was slapped together horribly and there was condiments put on it
Good food, and a really nice place!
Wasn't happy had to use drive thru and eat outside but food was good.
Best Wendy's.
Drive thru lineup is always way too long
Went there Monday burger was stone cold
Always hot and fresh
Delicious fries
Got food poisoning from chicken burger sick for five days the local owner don't care to get in touch with anything one that has a problem
This Wendy’s is horrible. They NEVER get my order right and they never give receipts to me because they know that they always mess up. I have gotten the wrong burger so many times and get so annoyed because I can’t take it back because they didn’t give me a receipt. Do NOT go here.
Upscale hamburgers Power outlets plus usb
Young vibrant youth friendly and clean environment
they have worst customer service ever very poor service
I always have a great experience at Wendy's as well the food is excellent. Hot and fast. My only complaint (minor at that) is the Caesar dressing could improve. Nor a fan but still eat it! Thanks
Bacon bacon bacon. Also frosties
Decent fast food if you know what to get and when to get it. Service is always fast at the drive-thru - I've never waited more than a minute at the window. Fries are usually a bit bitter or overdone. Get something with a pretzel bun if you can. Avoid the Baconator.
Service was good but I do not like the ketchup they are using. It ruined the burger and the fries for me.
Didn't like thw taste. Very oily good
Love this place
Wow great & fast service. The food always taste better than other fast food restaurants.
Dinner
Before you take your order to go, check if it is missing anything important, like parts of your order for example, because the employees of this place are busy doing other things obviously..... Very frustrated
Wendy's portaballo cheese melts are just too good. I had them for lunch and dinner.
The food is never fresh when ordered for delivery. Cold fries and shrivelled up burgers.
The food is ALWAYS hot and fresh. The service is good, nothing special and the food is actually filling, unlike other fast food places.
It was flawsome!
Love their salads. Always on point
Awesome place always fresh and stuff is friendly
Love Wendy's ????
Very fast service
Nice clean and all good. Update ~ This place is still my first choice. Strangely out of all the other fast food places I don't get a stomach ache. My sensitive tummy approves wendy's burgers and chilly. =)
It was terrible the lady that served me was rude and I did not get what I ordered ????
I order at 7:27 on May the 11 the person at the intercom didn’t say hello ?? How can I help you?? Is that all NOTHING for a second I thought she was not even there??? All i got was yeap!! Ahhh ok!! Mmmm ok. ??? ???? they all need a serious training or a vacation?? ???? instead they where laughing and I talking to each other with mask?? Just saying!!!
Friendly, fast and delicious. Clean too. A favorite stop.
Service is amazing, drive thru is fast! Food is good.
Love love love their salads
Burgers were cold and tasted like they were sitting in the warmer all day long. What happened to fast food. It used to be fresh and hot but nowadays it is just garbage
Best Wendy’s I’ve had in awhile!
Only been here two times and both experiences were a nightmare. First time I went inside hoping to get a quick chocolate frosty to go and ended up standing in line for almost 15 minutes. I couldn't even leave because the line was so jam packed and there was only one person taking orders (though she apologized profusely for the wait - it wasn't her fault they were so understaffed). Second time the girl at the counter (Mercedes) was EXTREMELY rude... the only two words she said to me were "Hi" and "Ok" in an extremely bored, snobby, I'm-too-good-for-this-job attitude. As I got in my car to leave, the woman who was in line behind me told me Mercedes was extremely rude to her, too. Sadly, there are tons of people in Kelowna who would love to have the job this girl takes for granted. Wendy's should think about hiring one of them in her place.
Good food nice decor
Chicken was warm and not fresh but nice staff
Late in evening but large group served quickly and friendly.
Take out
Meal type
Was good.
Friendly place. Military discount!
Food was hot and fresh:) great service!
Man the presentation of the crème brulé is on point. Good stuff wendy's
Service was fast and efficient. Food was hot and fresh.
Always a busy location, great service
Super fast service and amazing tasting salads.
My favorite Wendy's
As good as service gets for this kind of place.
Excellent food, quick and spectacular energy
Not just your average Wendy's this is in The MAX.
Fresh
Good selection and safe seating
Loved the food but staff was very impersonal.
Food was good and fresh. I no longer go later at night though as it isn't always fresh or looking the same as day
Love their chicken strips. Never had a problem they didn't work to solve.
Fast and fresh.
The staff is always so nice.
This Wendy’s makes The Best Nuggets!!!!
Can't go wrong at Wendy's
This is a great Wendy's. They are fast and accurate. The food is always hot and fresh.
Food not cooked
Good prices good and service with Covid protocols in place.
Good food. Quick service
I once drove up to the intercom and called the girl Wendy.
Way better late at night. Quality seems consistent, but daytime staff turnover slows down service. Late night staff are always the same and very quick. Never had them mess up an order.
Super busy during peak hours. Expect a 20 min wait during lunch, and dinner rush. Excellent and consistent quality. Friendly staff.
Staff were quick polite and professional. They kept the tables and garbage cans clean while we sat during a very busy time.
Good was okay, service was very dry and boring, honestly kinda bad
Hot,spicy chicken burger...the best!!!
Son worked here many years ago.. Still the same place
Fast service and great food
Always get exactly what I order! Burgers are always good. Sometimes the fries are not the best, but most of the time they are just fine!
Grilled chicken wraps and Apple Pecan chicken salad make it worthwhile if you want a bit more nutrience in fast food. Wendy's is a nice casual hangout spot as well, more so since the renovations, with decent wifi.
This used to be a decent spot for a quick bite....Not anymore. Service is very slow most evenings. Going through drive thru isn't any better and it seems to be hit or miss if they can get the order right at all. Not sure what's happening at store level right now, but organization is definitely lacking at the moment.
(Translated) Just then (Original) 그냥그럼
Fast service, tasty food
It's Wendy's hot and juicy!
Can't go wrong with Wendy's. Especially the triple classic combo. The only issue I had was communication. I ordered the triple classic combo, and I guess he heard chicken. (Next time I'll just order Dave's triple.) It was quickly rectified and I got my burger.
FOOD and Service was amazing ????
Fast service & good chicken burgers
Good people, fast service.
Always friendly staff, who earn their money Always working quick! Most reliable and consistent fast food on Sarnia!
It was fresh and delicious
Good value, nutritious food. Bacon, cheese baked potato delicious
Tried a chicken wrap- very tasty. I would order it again. I love the fact that Wendy's has some healthy choices!!
Fast, friendly and tasty
very professional staff as it relates to the COVID-19 restrictions. only 4 people from the same household can sit at each table, otherwise you need to be separated. other than that, it was a pleasant experience
Good, fast food, awesome Chili
Accessible wifi, clean well lit and appealing place to eat. Staff are informative and friendly. The food is cheap and well made. Would be one of my favourite go to places to eat cheap fast food restaurants if they weren't so out of the way from where i tend to be.
JBCx2 + small frosty = good times
Always dependable for a fast visit through drive-thru. Better than McDonald's at least.
Nothing wrong with this Wendy's at all. Food is exactly what you expect and service was good. Old school interior as opposed to the shiny new renovated ones but that's not really what I care about when I eat fast food.
Very good fast food and quickly prepared.
Pleasant staff. Tidy. Usual above average food quality.
They ALWAYS forget food when going through the drive thru, and then except you to drive all the way back to pick it up. Terrible service
This place used to be alot better but ever since it went under new ownership the level of training and management seem to have gone done alot. I would say 15-25% of my orders are messed up. Tonight I waited 20 minutes for 2 burgers and 3 chicken strips to be prepared, then I got home and they gave me the wrong order.
Just be careful when you enter this store and you are non-caucasian they will treat you unwelcome and talk with full sarcasm.
It's one of my goto places, food is predictable and tasty!
Few things are as good on a cold night as a baconator
Fast food with good service.
(Translated) Cox oi (Original) Cox oi
Friendly service
Drinks were wrong but food was good
It's Wendy's... Lol good place, good salads.
Not a burger fan but has other good options.
Amazing fries and chicken spicy burger.
My order was taken right away and the food was ready within 5mins. Friendly staff and the restaurant was clean. Highly recommend.
Meal type
I really appreciated how they said what was in the bags, as they passed them. All the food was hot, fast service.
Great selection for a nice sit down meal or a snack on the go
Bad customer service, quality of food was not great either, do not recommend this location
Delicious jalapeno burgers
Spicy chicken burger ???????????? clean and good customer service.
(Translated) Very good and delicious food (Original) Muy bueno i rica comida
Great
Expensive salads, fantastic staff, just need to be more anal, and vigilant with the people that just loiter
Customer service was awesome
Big bright and clean. Good food. Nicer than AW and better than Tim's.
Hit and miss here depends who is on shift
Always very friendly staff. I have food allergies and they always make sure to prep my food safely and correctly.
Amazing!
Recommended, very good food
As usual it was fan-fuki'n-tastic, sorry McDonald's you will never compare to Wendy's
Great staff work super hard, need better facilities
Good food try the cheese sauce for the fries it's incredible.
While the wait times here are some of the worst I've ever experienced, I have to admit that the food by far the best tasting compared to the other locations in Ajax, Whitby and Oshawa. At the end of the day, I would rather my food be properly cooked and prepared than rushed out the window. Still, it would be nice if I could quickly hit the drive through on my lunch without being late getting back to work.
The Wendy's crew is amazing and the food is just as great!
Yummy!! Had to have fries instead of my potato.....but it was all good! Plus the fries were on the house! Thank you for the great service!!????????????
Dear Wendy, I must say that the food you serve has really gone downhill. Absolutely …
Love Wendy’s! They never mess up my order, food it’s always on point, friendly service, fast paced, clean environment, they always give my son a toy even when we don’t order a kids meal
The baconador the best!
Good food, good location, not alot of traffic, but alittle slow
Great look great food
Great service, food and people. Assisted with door and offered to carry tray .. all because I have my arm in a sling
Meal type
Cashier Steven was super rude, messy and unsanitary, touched food without gloves on and definitely needed to have a better attitude with customers. I was ordering more than one baconator for myself and my partner and asked me why I was so hungry and that I shouldn't order so much food. We come here from time to time and usually Corry is super nice as well as Penina (I believe that's her name) Quite disappointed with my visit. Will reconsider returning to this location.
Drink machine is awesome. Vanilla Diet Coke is my personal favorite. Food is always good drive through is usually fast and when you go in the ladies at the till are always super friendly.
They knowingly charged me 18 bucks for a putine. And the fries tasted like fish. Gross. I don't recommend this place.
Who's the most likely culprit of my recent bout of food poisoning? Wendy's on Baldwin Street! Well done hiring people who maybe don't wash their hands or fully cook food. Was it E. coli? Salmonella? This fun mystery and days off work with miserable GI symptoms can be yours if you eat here! Way to ruin cheeseburgers for me.
Could be a cleaner restaurant but the service was fast and friendly.
Always a great spot for an old fashioned burger.
Good but gassy
The food was hot and fresh, service friendly. But the 15 minute wait in drive through was a little high.
Only ever tried the drive-through lately and they are on point. Fast, clear, and concise. Never a long wait here due to the staff being well organized and trained. Food always comes out hot and fresh too. Great experience here.
Good burgers great customer care
The manager Andrew is always cheerful and greets our family with a warm smile. Such a pleasant experience everytime we visit. The food is always correct and delicious.
Their quality control is a little random. I've found hair in my salad. I had a baconator that didn't have bacon. But on the good side: they have a Coke Freestyle. I guess that's good news. I almost never eat in their restaurant and instead order it as takeout. Their dining area isn't well kept, so it's a bit of a hazmat on bad days.
Its wendys not else much to say service isnt bad or great just average personally i prefer wendys over the other fast food places for burgers but everyone has an opinion
Typical Wendy's... Nothing special.
Best you can get for fast food. Lots of variety and always happy with speed and accuracy. Not like nasty mcdonalds who miraculously find a way to mess your order up 90% of the time!
They are good at getting the food out fast even when they are crazy busy. Tables are usually kept up with
Good fast food with healthy salads on the menu
Fresh crisp lettuce n ripe tomatoes.. best little jbc's around!
The manager rose is so incredibly rude to her employees. I would never work there
Always good but the lettuce is too cold when our onto the burgers. Lettuce is grown above ground should be atmosphere temperature.
Overpriced food and not very good
Me and my husband every time we go there we get sick
Food is always served fresh. Open hours are very good. Building is clean and service is fast.
We got a trainie and she did great!
Very good service and food. Restaurant was very clean
Quick service but a tad dirty
This location never has anything. If you have a half hour to wait for your food despite being rushed and using a drive through, they got you. Want food within the hour? You'd best go ANYWHERE else. It is legitimately faster to order at a dine in restaurant and ask for it to go.
oh how I love Wendy's, the quality of the food is 1 million times better then McDonalds. I have such a hard time picking what burger I want cause they are all so good. I love the baconator and the Daves double. My wife is a huge fan of the asiago spicy chicken burger. If I would have the money I would franchise a Wendy's in Steinbach but it don't....TEAR
Amazing place great staff and service
Tasty burgers. Much tastier than the big guys. Much much tastier than the big guys. Good fries and love the malts. I will hit wendys before mcds but i like BK too.
This is a very nice Wendy's. Easy access to/from highway.
Good food. Busy. Website wrong. Dine in not yet running but able to come in and order but tables outside
Brought our little girl to the Perth Wendy's location for her first Wendy's experience. Fantastic welcoming staff including their new trainee. Piper ended up with two books, a toy ice dragon and some tasty chicken nuggets and lots of attention. A+ visit!
Fast food
love frostys
Regular Wendy's
The food was good. I think my bacon poutine should have bacon chunks not strips. One of the seats at the booth table was wet and the two of us had to sit somewhere else.
Great food reasonable prices. Always introducing sandwiches and they're almost always incredible. And thank you for bringing back the vanilla frosty!!! ????
Treated very rudely by drive thru staff, and then our basic order was messed up. Not the first time, this is a location to avoid.
Worse Wendy's I have ever been to. The lady working pick up window at 9:25 on 03-29-18 is the rudest person I've ever seen working in a fast food restaurant! My husband went into complain there was 3 other people ahead of him freaking out because the MANAGER screwed up the orders. Like come on! If I could give no stars I would
Service Clean Selection
Do not order food here through skipthedishes. I received my food with the burger partially cold and the fries half filled cold and old with the fry package looking like it was crumbled. Never going to order from here again and I suggest you should not as well to save you the headache.
Good place to have fast food
Always good and real beef
Maple bacon chicken scalded my mouth from maple sauce and chicken crust was hard as an rock.
Normal Wendy's. Good service.
Was in there yesterday. Kids working the tills were as good as I expect in a fast food restaurant but the system of getting food to the guests lacks. Having someone call out your name barely a whisper and then maybe (and I mean maybe) walking around the place with your cold food looking for you. Also most disappointed in the 3 minute wait for a baked potato at 12:10 and them having to wait almost 13 minutes to get it is wrong. Won't be back in a hurry.
Food was good and so was service
Meal type
Great service and the new baked potato was delicious
Come here all the time. Friendly staff. Fast service. Food well prepared. No order mess-ups. My go-to place.
Its a not so bad place, busy a lot but great food!!
By far the worst place to get food in Orillia. The portions are terrible, the food looks like it’s been thrown through a blender and then reformed and the staff, my god the staff is by far the most disrespectful group of workers (other than two people) I have ever met. I thank them for giving me food, they slam the door in my face. I get it’s not easy working fast food, but be grateful you have a job.. even if it’s not the job you wanted. Heather is a great example of terrible service, absolutely disgusted by how rude she was. If that’s the person you want giving food to people than say bye bye to customers cause she is truly rude and mean. This place truly needs a change and the staff needs an attitude check, BIG TIME.
Food was stale, dry, and hard.
Good service and my burger was hot!
Drive thru was quick & friendly service
Went here to get a frosty and fries. Service was decent and extremely quick. It was so quick in fact, that I didn’t see much of the place and it was just grab and go. A decent stop for food if you’re crossing the border.
Love when they put chairs /benches near parking lot
Great place.
When ordering 3 frostys for the kids, it’s amazing when you only get 2 spoons, especially after specifically asking if they put them in the bag. Made my day!!
My burgers were really salty. But over all good
Food served was good.
The people are always so nice. I can hear laughing and singing in the background. The open seating is very relaxing and I never feel crowded. Also the most amazing burgers!
Good
Good burgers nice and jucie.
Fast Service, and the better of the 2 in Fredericton in my opinion. Burgers don't seem to be as greasy as they are on the Northside location
Lovely place to go and enjoy the day with the family.
Everytime I order thru skip the dish for food here. There is always something missing from the order. If Wendy's wants a returning customer they should ensure the delivery people have and take all the parcels. Just because the delivery guy signs for it doesnt mean he took it all . Regardless if the manager at this location feels it's not her staffs job to ensure the delivery guy does take all packages, it still reflex on them as well . If u want a returning customer u have to give some effort to ensure a smooth transition. And if there is an issue between both parties it should be up to both companies to reach a conclusion and not the customer.
Pretty good
Great Frosties for the summer. Only a buck plus rax
Perfect food everytime and the staff is always friendly. Definitely the best Wendy's restaurant I've been to.
Best place for car wash
Second favorite fast food
Clean. Good service
I enjoy the Wendy's when I go but they never send the drinks or frosty's through skip the dishes!
Friendly but order mixups are common
Food was hot and fast as usual. Was not dissapointed.
I like the place, oak table and chairs are really nice, family dining are suitable and appropriate, also, good deal on frosty ice scream
Typical Wendys. Good service!
Dinner
It’s good burger & fries for fast-food. First time tried frosty and it was so delicious! Like softserving ice cream
horrible service. didn’t even acknowledge my existence at the toll, nor did they service me for 15 mins
I like wendy s even if I dont visit it very often.always nice staff .
One of the better places to go for fast food. Burgers are par with other Wendy's. Staff is surprisingly courteous and very accommodating. The Coca Cola machine is quite convenient and provides several flavors. Parking area is also quite big given that it's located in a mall. Would recommend this place highly.
Extremely fresh food and a very friendly staff. The place is clean and busy. There's a reason for that. Absolutely recommend over the other fast-food joints on the Newman Blvd stretch.
Great service here, everytime! Gotta watch out for the waist hahaha Their moto is real: freshness!
Drive thru staff were accommodating, l really enjoy the frosty with fresh hot fries.
I like the food choices
????
Service
Chmicken strips are good and salty
Good customer service
St. James street location certainly the best drive thru experience. A genuinely pleasant greeting everytime. The JBC's , junior bacon cheeseburgers, are grandson approved and if your fridge should die they even sell ice for 2$ a bag. Lol, had to buy a fridge.
Always well served but used to look and taste better
During the COVID-19 protocols. I found my experience there was very unsatisfing. I work in a professional profession industry. And sanitization is a must. Our server took our order, handled our money. Then proceeded to put our food together in the bag. No gloves, no cleaning of any surface. She also was training a new employee, but made him do nothing. And the bathroom was disgusting. They were unusable. I don't want to put all the blame on the employees. But the EMPLOYER / OWNER but they should know better. The eating area was not cleaned before or after customers. The garbage cans were over flowing.
Still great quality and service. Tastes like real beef.
Good food as always
Expensive for fast food but better quality and tase than other fast food choices
How can anyone go wrong with a $1 small frosty? Want more frosty than just a small? Buy 2 smalls. Its cheaper than a medium and you get way more than a medium.
Service is slow. It always takes around 10 minutes to get my food.
Went in recently, had a good experience, staff were friendly and everything was clean. It was busy at that time, and they made sure everyone was looked after. Decent space of you want to sit down, has small outdoor seating too if you like.
There was a big on our food
its downtown, so has the highest turnover afaik
The food was hot and made right.
Extremely good customer service, good is good quality as well.
Found a long hair in my fries.
Food was atypical. This is a new restaurant. Kitchen noises overpower even the farthest point of the dining room.
Best fresh and hot chicken tenders ever! Love the new honey mustard too!
Okay food, it's fast food
Great berger baconater
Good Store, love the burgers selection
Fast service, reasonable prices, great salads, burgers and chocolate Frostys.
Very good food and price
It's Wendy's
Good food nice service
My wife is a Baconator freak. I would have given 5 stars but they dont stay open as late as other fast food restaurants.
So fast, tray was being filled as i was paying. Very friendly and easy readable menu.
They have Pibb Xtra!!!
Was there a moment ago to get Frosty's The order screen shows .99 cents for small. I ordered two and the total comes to $4.20 I said that I ordered small Frostys. I was then told that that price ended two weeks ago. And to drive up. I was told even though it says 99 cents they would let management know and there would be no way to change my total. I mentioned charge me for one give me two. They would not do that or change the price to 99 cents. BEWARE before you buy. Their pricing has changed inside, but the drive thru menu board has not changed. Not very nice customer relations for Wendy's to follow. Shame on you. D.
Wendy's burgers never disappoint if that's what you're craving.
Great food a fast service.
Food was good.
Good food and good service
Baked potato
There debit machine was down once again and they were crazy understaffed so the food took for ever. Food was good though.
The meatiest burgers restaurant chains has to offer.
Glad we are able to eat in comfortably avoiding the outside 36°C heat.
Big servings, good fast food.
Had an okay service, took some time to receive my order but, food was good.
Ive had good and bad food here. Its hit of miss
Quick bite
Awesome
Way too expensive for fast food!
Better in the fórt
Pretty good for fast food.
Like many, they hurting for staff n drive thru hours can be reduced. I still stop in as I need my taco salad
Wendy's serves hot and fresh food in a comfortable and clean setting.
One of the better fast food restaurants
Great customer service. Everyone here are very friendly. Ronak, Don, Lucky. Awesome job everyone.
Thanks for the cup of ice with my sip of pop.
Only complaint is the drive thru is crazy most nights. Great food, great service.
Food was great here, and was served quickly. There is lots of seating available. I love about this particular Wendy's that there are lots of windows so it gets a lot of natural light on the inside. Good place to stop and eat for lunch, or for a snack! In addition, there's plenty of parking spots available outside.
Meh, tried Wendy's for the first time and McDonald's is still better ;)
very fast drive-thru, tasty food, friendly service. what more can you ask for?
Less than one star! Management abuses their employees constantly. Do not support this toxic workplace
Nice place, food was good and service also good, rather quiet while i was there.
Staff is always fast and friendly. The one drive thru guy always makes me smile because he is infectiously happy. I have never had my order wrong. Not once.
It's fine, it's fast food
Best fast food restaurant, the hamburger and the chicken sandwich in its own league can not be compared with others.
Wendy's goes above and beyond to serve you hot, fresh food. Burgers and fries were great.
Wendy's is fast food so don't expect fine dining. They have a coca-cola freestyle with over 200 different flavours of soda and other beverages. There is sometimes limited seating as it shares a space with Tim Horton.
Not a fast foodie but the children love their Frosty.
The food excellent but I always find the wait long whether you're inside or in the drive through. A few times we have dined in with limited tables avail and the tables have never been clean and the last time the garbage was overflowing when we cleared off our table. I may just stick to the drive thru from now on.
Good food
Good deals
Good stuff
Very satisfied
Food was fresh and order was right
Junior Bacon Cheeseburger 'burger build', need I say more? Best value burger lunch.
Great service, much better then the McDonalds.
Excellent service, and hit food.
My kids love the frostys
Slower due to Covid and Ontario restrictions but staff is friendly and doing their best.
Food is great here
Fast, friendly service.
We like Wendy's as a change simply the messiest burgers I know but certainly tasty
I came in for a grilled chicken sandwich at the lunch rush and was surprised how quickly it was served. The manager was taking the orders inside and was very nice. I remember the chicken sandwich tasting better last time I tried it, maybe they changed their recipe
I work at Wendy's
The gentleman at the coutner was rude. But everything else about my experience here was delightful. The sidewalk out front is uneven so becareful not to trip on your way in or out.
My order is wrong about 3 out of 4 times. And they are cheap when they replace something, only the specific item not the meal as a sorry for their mistake. Totally over priced.
A historic wendys if there is such a thing. Well maintained. Well staffed. An overall good experience.
Good employees and good food
Often confused drive through staff. Repetitive order screw ups.
Wendy's is so delicious, especially the one on London Road! Definitely recommend.
got what i wanted and the service lady was pleasant
Good food and a FREE seniors drink ... doesn't get any better than that !
Meal type
Food was good. The building is nice and all. As far as modern style looks go. I wish they kept the 2 level dining area as it was the only one left in the city like that. But overall was a good experience.
Poor Service and a very rude manager during our drive thru experience. They did not issue a proper receipt of our orders, and Ive asked manager’s name and he declined to say his name. You made me very dissapointed oh Wendys.
large store
All kinds of signage saying dining room is now open again and you can enjoy your meal inside. If you are gonna open the dining room it would make common sense to open the washrooms as well, yes covid is still going on but if you open one you should open up both. Might as well keep the place closed, Order took a long time as well so I can't see myself coming back to this location. There is a drive thru but that line was huge and there isn't much of a parking lot to have this kind of traffic tying up the entire strip mall.
(Translated) He served me in French really happy ???????????????? (Original) Il mon servie en français vraiment heureuse ????????????????
Very friendly staff. Clean and bright.
Good food
Convenient family restaurant. .good fast food at very reasonable prices
The staff was really friendly
My #1 choice for fast food.
Great chilli and burgers. really like Siracha chicken!
Super quick service even for fast food plus the burger actually looked really good and it wasn't falling apart when I got it which i know some restaurants fail to do.
Food was consistent with other Wendy's. Staff were very disorganized and unhelpful. Layout is odd, condiment and drink dispenser location confused several people.
Great burgers
Awesome restaurant, very friendly staff
Always good fast food that's fresh & they make your burger exactly how u like it! Nice hot crispy fries & tasty cool frostys!
Awesome
I ordered chicken nuggets and fries but the had given me a burger and fries so I tolded them I got the wrong order handed the food back and l got a new one so I left and found only chicken nuggets no fries
(Translated) the Baconator is the burger of burgers. (Original) le Baconator est le burger des burgers.
Good food. Fast service. Very unfriendly service reps though. No smile. No hello No thank you . Just. What's your order. Pay for it and get lost .
Love that it's made fresh!
Food was good but
Had the taco salad huge portion should have had the smaller one! It was excellent and very fresh!
I don't even give this place a star. The service is so bad. The food, well it's eadable. Talk about the filthy please. There is 1 little lady, management. Total rudest person ever. Her people skills are just nasty. She shouldn't be in management. maybe this place needs to be reported.
One word. JBC
Drive threw only ..keep driving
First time using the Wendys app very happy with it. Made for a very efficient visit. The renovation at this location was very extensive would be a great dine in spot.
Hamburger.
Strawberry lemonade is amazing
Great food, especially good for when you have the munchies
Happy staff. Value food. Love it. Drive through option nice and late.
Service is always fast
Always good. Fantastic and just the way you want
Great place for a quick visit. Food came fast and was hot and fresh. You can use coupons to save some money! It can be busy in the drive thru during lunch time but staff can handle it. I recommend this location. There are always ample staff on shift. Open long hours as well!
This is the best fast food restaurant in the whole city. Literally always lined up nonstop all day and night. No wonder why it's so popular because the food is always good and excellent service. Could eat there every day and always feel satisfied with the meal, never once did I not completely enjoy my food and the service is always great.
I hope the workers there are getting paid well, if not they really deserve a raise. I ordered a dave single combo and lots of nuggets, the staff was super busy but maintained to have great customer service! They were super polite and very fast with whipping out orders, even though the drive thru line was going out of their parking lot. Not many fast food chains keep that positive compusture and they didn't mess up our order! Thank you guys!????????????????????????
Love the spicy chicken burgers ???? ????
Good food and fairly quick service
I witnessed harassment here and walked out. Terrible service
Average Wendy's. Not the cleanest place and the staff rarely are happy when serving you. Found my burgers were sloppily put to get her and sometimes with to much sauce on them. The drinks are watery sometimes also. Parking is normally available and easy to access.
Food was hot and fresh.... Customer service is great.... Fast and reliable in preparing the meal. Online order was Okey.... Location is good and close to many amenities.... Overall experience was great.... I would like to dine there again and advice my friends to go there.... Keep up the great work ????...
Considering this is a fast good spot, the environment was clean and friendly. Staff came to check on us a couple times and were great. The food was excellent for what it was. The experience was very positive and I'd certainly go again.
Fast service always
Great staff and good food
Good environment. Large space to enjoy the lunch. Wheelchair can easely to acess. Nice services. The limited of time Dave's single sandwich is great but the chicken strips are too salty.
Its seems the NBC are smaller than usual but service was good
Friendly staff quick service
Always my favorite fast food place, they need to have one in aroostook county ????
Ok
wednoys
Could do a better job with the burgers!!
Fast friendly service.
The food was delicious, the service very fast and the place was super clean and neat. We really enjoyed our visit there.
Very friendly and fast service
Great food, got everything we ordered and quick service.
Very polite staff
Chicken burger was a little small
Fast
Before 4pm, service and food is excellent. However after that time they make my burger wrong literally 100% of the time.
I am so glad this location is back open after the renovation. The chili was absolutely delicious and I like what they have done with the place. The wait was appropriate and my expectations were all met .
Fast food was really good , I don't eat the red meat here only the white,
we went through the drive through... we ordered 5 things and 2 of them were missing
Pretty great food quick service
Excellent job and value!
Food was good but the to HUGE negative.... Plastic ketchup cups. In a world that is dying and everyone is steering away from plastic, Wendy's thinks its ok to have plastic ketchup cups. Come on Wendy's step up your game.
Service
Always good just don't forget to order a frosty or you will be mad at yourself
Quick and delishious
It's sad, when you've been to other Wendy's and the drive-thrus run like oiled machinery. You order, you pay, you are handed your order, you leave. All within a minute or two. Then you go to a place like this where the drive-thru rarely takes less than 10-15 minutes. I don't know if it's increased business because of delivery services like skip-the-dishes, etc, or what, but they are not compensating for it, and it shows.
Are number one fast food place
Love the veggie burger
The smoothir is to die for lol
Great fun food....
Very good place for food, tastes good and never fails an order. However the service is not the best, drive-thru always has a long file and takes so long. Kinda frustrating to wait in your car for so long when you see staff on their phones.
Went tonight with my boyfriend and had great service. Nicole was especially awesome. We really appreciated her hospitality and how kind she was!
This branch is great! Kind and quick with good food. Good job Guys and Gals.....
Chicken strips was good but the chessey cheese burger amazing
Great service
Good food and happy staff...
Great staff and food
Pop machine is horrible...spills everywhere and no napkins close by to wipe your hands on when you take you cup out.
Food was fresh and hot!service was great!
I am very disappointed and unhappy ???? with the service I received from them. The staff were unhelpful and made no meaningful attempt to solve my issue. Will never ever go there again or recommend my friends to do business with them. Client is King ????
Great food ????
Awsome burgers
Never know if they will get your order right
Very fast service.
It's a hamburger chain store. And - surprise - if you like Wendy's, you'll like it.
Very clean restaurant! Nice kind staff. Would go again!
Alright
....its Wendy's. Restaurant is clean and the service is good. Other then that....its Wendy's.
Years ago Wendy’s was fabulous. Over the years I have seen a tremendous decline in quality of food. Especially the burgers . As of recent we ordered a lettuce wrap burger and we have had many, at many different establishments. This one at Wendy’s was by far the worst!! For those who don’t know, most are wrapped in plenty of lettuce. This one came in a container with no mayonnaise, ketchup or mustard as well as it wasn’t “ wrapped” but only one piece of lettuce on each side of the DOUBLE burger. Impossible to each. Utterly ridiculous! We are personally done with Wendy’s!
It's Wendy's. They've got some real good chicken. Parking lot desperately needs a remodel.
I've placed probably 40 orders at this location since I've lived in this neighbourhood (4 years). Maybe more. 90% of the orders placed come out wrong. It doesn't matter if I'm ordering a sandwich by itself or a combo or two or three combos, either the food will be wrong or they forgot to put in straws for the drinks or spoons for the chilli or sauce for whatever. There's always something wrong with the order. It's literally the most disorganized and inconsistent restaurant I've ever been to.
Good service
Fresh. Fresh
Always friendly, food never disappoints
The slowest of the slow when it comes to drive thrus. If you have half an hour to kill come on down
Not open at 12:36 am :(
Meal type
Poor food quality even worse service
I crave frostys
Baconator, chilli cheese fries, great baked potatoes. All I got. Haha
Wendy's was clean and open late. They have a fast drive thru and the employees are nice.
Service was good, food came as ordered. All I can ask from fast food!
Tasty, for now my favorite fast food burgers
No napkins, no ketchup with four fries? The Dave's single tasted raw but was actually cooked which seems like it was microwaved. And the "new classic" (what does that even mean?) has nothing on it. I would hide that not promote it
was not fresh it must have been sitting out for the whole day
Good fast food ,clean,friendly staff,lots of parking and Fresh tasting Burgers and toppings.
Drive thru is always busy at lunch. Parking lots a zoo. Love me a baconator tho!
Burger King without the excitement!
Rave to Kris at the front taking orders. He did great, handling difficult elderly patrons telling him how to punch things into the system; and other guests all over the place with their orders, changes, and educating the patrons on options. I couldnt do his job. Keep up the good work!
The burger was tasty, and I loved that they had a lettuce bun option.
Mini Sunday's
They just don't care!
Not great. Spicy chicken was sloppily put together and few toppings.
Great service
The food is great as well as the service
It a good fast food
Chaos. Understaffed. Dirty. Forget items from order. Yummy though.
A big shout out to the staff at Wendys from Brockville ON. Nov 27, 2016 my family attended a beautiful birthday party for our Annabelle who turned age 5. The staff have decorated our tables and had Wendy there to greet the very happy Birthday girl. Thank you so much the to the staff for great service and the foods which is always fresh and delicious. Linda Nastuk
Was ok service was a little slow
Hood as usual but it is expensive for fast food. $60 for 4 people. I can get that for hamburgers at the best bars.
Fresh as always!
Could not believe my eye we ordered salad for supper it was a salad tasted fresh and good and not stingey on the topping this I rate 100%delish yes I'd go back Port Colbornes Wendy's
Very poor quality food and questionable customer service late night.
The employees are so friendly but the food in my opinion has gone downhill.
Good salads
Ok but my my favorite fast food is burgers and Wendy's is my favorite
Good food very clean and everything but it was evident that the staff didn't really care.
Spicy chicken combo, delicious.
Meal type
Wendy's, always amazing service and the most amazing cuts of meat. The juicy burger I had was accompanied by the heavenly moist yet crunchy chicken tenders I have ever eaten. This restaurant does the work of the good lord by providing sustenance to all of God's creatures, the seagulls adorning the parking lot looked well fed and at peace with the world. May the lord look favourably onto this establishment, and may you have the opportunity to patron this eatry and fill their coffres with your hard earned money as they fill your gullet with their hearty heavenly feast.
We only go for the chili. Always good chili whichever Wendy's we go to. Service ranges from good to bad.
Burger and service was good, but the fries was cold and rarely any salt.
Pretty good but sometimes short our order
Old food
Have noticed something that I'm sure almost everyone who has gone to a chain for food. Their portions are getting smaller and the price is going up. A "Large" frosty is now what was once a small and they charge you like its 2 frosriea. Come on Wendy's you don't need to make your Yeats profits all at onc3
Dine in
Little bit of a wait to have my order taken, but the food was absolutely as expected.
I freaken asked for spicy chicken sandwich. They put chicken and hot sauce. This sandwich was disgusting. The customer service is so bad. The place needs cleaning badly. What happened with Wendy's restaurants these days!!! Even the one on Thickson and 401 hwy. Place is so bad and trashed and smells bad and food is not the same!! Try to taste Wendy's in Pickering on whites road and Kingston which is really good food and tastes great. Not the ones in whitby.
Amazing food and staff!!!
Pretty messy floors and definitely need to do something about their parking lot/ entrance bc it's a hazard. The avocado chicken salad was delicious and you can always count on Wendy's for yummy fat day indulgences.
Last order was wrong. Average fast food restaurant
Good
Food not hot enough felt it has been sitting out too long
Absolutely horrible hounestly will never go back . I ordered 10 piece nugget large fry and rootbeer and a chicken sandwhich with large fry and rootbeer and a frosty on the side . I got 2 burgers . The one i ordered not even right . I also only got 2 pops and missed a fry . Absolutely ridiculous . Never will i go back
New location. Design is much smaller. Few private tables. Open concept that doesn't work. Flow is poor. Little room at the counter. Food is normal Wendy's. I don't visit burger joints often for a burger.
Never had an issue here. Friendly staff. Orders always spot on. Kid friendly
Always insanely quick. Awesome chicken sandwiches!
Frosty 99 cents. Is all I got to say.
Yummy and delicious
If you like Wendy's then you will like this place.
Got food poison from the food
Like the food. Parking is a pain now that they have moved.
Over all good
Good service. Good food. A bit pricy.
Love their keto options!
Not bad
Good food!
Spicy chicken sandwich is great. Also recommend trying the baked potato with chili and cheese.
Nice food
Fantastic burgers. Still wish they had vanilla frosties
I only got drive thru but Dave would be proud.
It was a great deal with the baked potato a 99cent frosty and a small cheese burger for under 5.00 Canadian. 00
Worst wendys experience ever!! My children were upset that they had no milk but thats OK! They told me they couldn't go into the lobby to get pop because of covid... how are they cleaning the place..???? I went to take out my last bill after shopping and it ripped right infront of the girl at drive thru... they would not take my bill because it was ripped... I went to curry point and they happily took my ripped bill! Far better food!! Go to curry point for a real meal, good prices too.
Food was good, service a bit slow but probably just because the drive thru was packed
Its ok
Good food and service! Bathroom was very clean.
Awesome food and couldn't find Wendy at all
Always good service and quality food
Must have gotten Lucky. Burger was hot and fries were fresh.
bacon portobello mushrooms melts mmm
Great Food, clean and fresh.
I asked for my burger to be made fresh from the grill and got the reply "NO problem" I stood there and watched the grill as I had a clear view of it and at no time was there anyone near it and the grill was not in use. My Burger came in about 4 Minutes! There is no way it could have been cooked and assembled in that time! I was lied to and the burger was luke warm. It's back to Five Guys where the burgers are fresh, take a minimum of 10 minutes to make and are hot. Granted they are more expensive but you get what you pay for. Wake up Wendy's there are only 4 reviews for this location and they are all NEGATIVE!!
Always fast service, even at lunch time.
Fast service & good specials
Owners must be super cheap at this place. Fries were skimpy, chili was skimpy and when my dad asked if they could fill it up they said no that's the size you get. Tomato and lettuce on my burger was as thin as you can get and OMG can they turn some heat on?! It's freezing in the dining room! This place has gone down hill, new owners or something? Would not recommend.
Square hamburgers what?! Why not square buns? What ? Haha. Can't wait for north shore location to open. Still good !
Poutine was awful. 10/10 do not recommend. The frostys are what made this 3 stars
Clean location, Tasty burgers , quick service and service in French and English. A shame that the chili was watered down it was the reason why we went, please raise the price a bit but keep that full tasty chili instead of giving an almost soup.
The food was amazing. Great customer service. 10/10 best fast food place in Welland.
Meh.
Fast, friendly service... good food
Simple fast and delicious
Clean and fast friendly service. Who doesn't crave a Spicy Chicken every now and then?
Very friendly, fast, efficient service!
Food is always good. People are nice.as.well
Take out
Service
Standard Wendy's okay
Drive through service was quite slow. They forgot my straw. Burger was not as ordered.
Good burgers
When you have 16 year olds working at the drive Thru window and get your whole order wrong and try calling the store with no voicemail allowed this location sucks on Walkers and Mainway Burlington
best fast food I've ever had ????????
Staff was super great especially with how busy they were.
Waited along time in the drive thru for garbage food. The quality menu is far from quality. Cold and disgusting. Very disappointing as it use to be hot and fast.
Great coupon deal $6.29 for burger fries and drink. Burger was so good. My last visit was great the young guy at the window told me of a better deal on coupon and gave me the better deal!
Good salsa salads
Frosty!! just love them.
good food
Their Fries and Hamburgers are unique.
Typical food, could be cleaner. The ketchup packets looked filthy with food stuck to them. Kinda gross.
Always fresh with good prices. My buddy and I have the small chili and a frosty. About $7.50 and so good, for both of us.
Not bad for a fast-food chain but the customer service is often inadequate and viewable as being hostile.
Wendy's is quick to serve Have pleasant staff Always been served hot meals
horrible customer service. we went to the outoservice and ask for the taco salad. That location never has it. Last time we call to say, why you said you sell that and you never has it. that person told us that we can ask in the store to make it. My boyfriend were inside and ask polite to the supervisor if they can make 3 salad and she started yelling him!! He asked her no to tell, because he is polite with her. She answered that is my voice, I cant change it!!! Wow!! we feel very offended. shame on you
Nomnomnom Best salads at a fast food joint!
Horrible Experience!! The lady with white short hair is very rude and disrespectful. I felt really bad, if you are having a bad day, you can’t show it on your customers. I just hope the store manager sees the review and get to know how his staff treats the customers.
Had chilli and a baked potato - very good
Cold food
Amazing
The place is never open when it says it is. 5 times in a row I went there over an hour from when they were supposed to close and drive thru and doors were locked but people inside. Change your hours!
Good
Good food, good service
Fast tasty food and staff are usually friendly. One of the few drive thrus that I can drive a stretch limo or transit van through.
It is a nice place to go and shop so if you are able to take your friends and family to Nortown center and go shop, shop, shop. Have a great day folks. Respectfully Michael Marchand
Quick food
Great service. The manager here takes priority in getting orders out fast, and makes sure they're done right.
Friendly staff. Not overly busy. The drive thru is a bit of a hassle to use tho and you have to ask the front staff to open the washroom door as they keep it locked and won't hand out the key.
Hard to drive by the place and not stop to get something to eat
Today I went to this location and was really disappointed, leaving without food, sadly I will not be returning. I ordered a single patty with cheese, explaining I did not need the bun or the condiments. I was told that I needed to pay full price for this, even though in past they have charged me $3.99 for just the patty. I find this really aggravating since they do not offer a gluten free substitute. Bye Wendy's I won't be back.
Always a good treat. Unique tasting burgers.
I love Wendy's however today I bought my Bacon Double Deluxe combo, however I didnt get any bacon on it! Come on guys! You're slipping!
This is a good Wendy's. Service is fast and friendly and the food is always hot.
Great love their burgers!
It's ok for fast food. My burger tasted very raw. But my kids love it.i go for the fries mostly For me it's a once every few months stop.
Best fast food in town.
We got there at just about closing. Service was awesome! Everything was great.
Standard Wendy's - nothing special
Always decent. Always know what to expect. Always better service than McDonald's. The food is better than beef tastes much juicier. If I'm going to go for fast food this is my go-to
Drive through was quick and the food was standard Wendy's quality. Good option for fast food.
Mmmmm.....baconator! !!
Don't eat here often but it's usually always good just not my favorite which is the reason for the 4 stars otherwise i would rate it a 5, there ketchup tastes a little different than all other ketchup too. I'm a baconator guy so you can't really screw up bacon and beef patties with a cheeseslice, A1 though
This building is older, service can be shoddy. But it's a Wendy's, the food is alright for what it is
I fish in water not much deeper than the chasm of ecstasy offered by a cheesy potato
quick clean fast service well lit and clean
Large restaurant, great service
Fast and good
Meal type
Took a little too long, waited in the drive through for a bout 7 minutes
Slow
Meal type
they got the combs going
I just love their burgers and fries ????
Amazing Staff!
Not good
Clean and friendly service
Great staff. Good food. Very clean
Best Chilli fries around
Hey it's Wendys good food nice staff
Cold
Always tops ????
Just ok.
Very bad first experience.????
Ok fries poor
Value menu is really cheap and quick.
Went through the drive through today and ordered the regular hamburg combo. Had 2 long hairs in the burger.....was totally disgusted.
My boys love the burgers. And the frosty.
Very good fast food
Meal type
Great food at a good price. Made to order and didn't have to wait very long. Jr. Burger is cheaper then a McDonald's regular burger and way more filling.
Great service and Great Food.
Staff could be more friendly. However that doesn't effect the food though , that's why the three stars. Lacking in customer service but good consistent food !
Quality
Slight issue with drive thru intercom system a lot of static
Lovely and patient staff! Pleasant ambiance and good comfort food!! Peace!!!
Hit or miss fast-food restaurant.
Pretty typical Wendy's. Super outdated and rundown decor. The only things they have going for them are their baked potatoes with chilli. Frosty's for $1 aren't bad either.
Pros - Good value. Super cheap kids meals. Good Parking. Keto options. …
Good food to expensive to get fast food anymore may as well go to a restaurant
Big line up but went fast
Great food... watch for seasonal value...
Slowest service ever. If I wanted to wait 30 mins for a burger, I would go to a proper restaurant. In a fast food joint, it's just ridiculous.
Good God the baconator fills the spot. Yummy!
It's nice and good
Best burgers, good fast service.
Okay food, probably not worth even the discounted coupon price - if you've got half an hour to wait in the drive-through.
I would like to give 0 because I went there and I wanted to order some food for me and when I was just looking on menu to order then one delievery guy arrived there and that delievery was very nice and quite and polite to the staff but staff did not treated him in respectful manner. I dont know what was the reason, maybe because he was delievery person or maybe because he was from different race but staff was not respectful to that delievery guy and when I saw this I just left that place because It was really hurting to me And I did not order my food and I would like to suggest everyone please dont go there. Thankyou
Great speedy service
They won't let me have a Apple Pecan salad with crispy chicken. She told me to order 2 separate order. I have order it many time before in Okotoks, no problem with substitute.
Great food! Tasty and high quality ingredients, unlike other fast food chains. Great service, and decor feels great
I never had fresher fries
whole staff is going very slow
Hmmmmm
Worst Wendy’s ever. Don’t come here if you’re in a hurry or you want your order right.
Love the food and the service
So fresh, hot and the burgers are sooo delicious ???? we asked them to be made fresh hot and they delivered with a smile. Absolutely loved the service. Restaurant and the tables were clean with no mess. I recommend this location if you are close or in the area.
Very young staff were professional and food was great !
I ordered a hamburger combo. Got to my seat and opened the burger to see that it wasnt what I ordered. Brought it back to the counter and was told that I was wrong. They didnt give me a receipt so I couldn't prove it.
I like it there
It's great I love the frosty and taco salad
Fries could be better but that's a personal opinion in general. Love the burgers!
Their food is always great. Just wish they had their ice cream in winter.
It's a Wendy's. Clean, good spicy chicken. The staff were all friendly and helpful.
Love me some Wendy's. Burgers are always delicious but I had the pecan salad and wasn't disappointed!
I love baconator. For me Wndy's have the best burguer. Fast and good.
Great food as usual.
Simple fast food, nothing new, nothing special. Drive through staff was polite and patient.
the baked potatoes are good and the chili to
Great burgs unreal vanilla ice tea
Over cooked and dry hamburgers. Tried twice because I thought I caught them at a bad time before.
Screws up my order every time... no cheese on the burger, missing a patty, you name it. Can’t blame it on being too busy since it’s 11pm and they don’t have a single customer. Wonder why.
I ordered chili which is my husband's favorite. Whenever I get the chance to pass by. I'm disappointed with the employees working over the counter. They have their mask but it's sitting below their nose. The manager should have a strict rule about how to wear mask properly. Whats the point of wearing a mask sitting under their nose. I almost didn't order.
They didn't even know they had an online order!!! Took 20 mins
Today the fries were lukewarm, burgers were ok, it was quiet there today. So they were not busy.
Dinner
Used the drive thru. Typical Wendy's food.
Berry burst salad looked nice. But the salad had grilled chicken on it. Not a problem as we just set the chicken aside for leftovers. Manager offered a coupon for a full meal combo as replacement. Abovely and beyondly appreciated. Thanks.
I've started driving halfway across town to restaurants further away because I'm tired of having my order incorrect. The service is usually slow and there's ALWAYS something missing or incorrect. I'm not sure if it's a communication barrier or just their general operating standards that need to be reviewed. I've also stopped getting their lemonade because it often makes my intestines react as though I have food poisoning. I'm not sure if it's the ingredients or the sanitation standards. It's unfortunate, because it used to be my favourite fast-food restaurant.
Good service fast sometimes orders get mixed up but you can order something if you forget and no problem
Always friendly staff helping, good place to go to to get a quick bite especially when some of the competition has massive line ups!
They put less drink in my cup because I order no ice
Why does the pop in drive thru taste like a mixture of flavours? It is gross.
Meal type
No cutting corners here
First of I want to say, came for lunch and it was great ,the food itself was awesome HOWEVER... when myself and my coworkers arrived I was having a cigarette outside before I went in... I was approached by a Wendy's employee and asked "if I was alright"? Which was sort of strange in itself but I was like I'm fine thanks... Which opened up a can of worms.... I finished my smoke and went inside to rejoin my non smoking coworkers... The same employee then returned inside as well. and this man just straight up just went from person to person making weird small talk and just overall made everyone he encountered a little less comfortable. Being overly friendly and strange with the children that were there.. oddly chatty with people just trying to eat. By the end of it kids were sitting on parents lap seeking refuge from the awkward onslaught of forced conversation. There were several groups affected by this employee and frankly he weirded out the whole restaurant. Now I'm not saying that being friendly isn't a good thing, but this was like invasive and uncomfortable to say the least..
Usually good, quick service. Didn't appreciate listening to an older man (manager?) belittling what sounded like a young female staff member because the fries were a bit late. A bit abusive, left a bad impression.
Clean and quiet
Great burgers and staff!
Food was good. Chili was good. Auto service should be quicker but it was ok.
Totally fudged my order. Ordered spicy snack wraps ended up not being spicy. Fries were old and cold. Forgot to put ketchup in the bag ASKED FOR IT THREE TIMES. They always forget to put ketchup in the bag. They need some new window people who can take orders without constant mistakes.
fries on point and burger amazing!
Fast service
Food is good but they forgot our drinks and we had to wait outside behind a car to get them.
Quick and good
I have enjoyed Wendy's many times in the past, before I switched to a plant-based lifestyle. I will say that for anyone who does not consume animal products, Wendy's is a great place to stop for a meal. Their baked potatoes are great with some salsa mixed in, and a side salad that they're more than happy to do up any way you choose. There's not a lot of places that have menus that can easily be converted like you can at Wendy's. Not to mention feeling like you actually had a meal once you're done eating, not like other places where my only choice is a garden salad which leaves you looking for more food in an hour or two.
Great location with a Tim Hortons in the same building, but 80 % of the time I go though the dive thought my order is incorrect.
Their burgers used to be the best for taste and quality but it seems to have deteriorated lately. They don't seem as fresh as they used to be kind of like they are ad I advance now so not as juicy!
Fast great food.
Used to love coming here but after being barked at by Cody the manager and waiting almost 10 minutes at the till to be asked what I want I will never return here again. He even treated the delivery man like garbage!
Really tasty burgers. And inexpensive too!
My favorite cant wait till ports opens mm yes
The staff here are absolutely incredible as is the manager.
Popped in today for lunch and it was great. So clean. Even the restrooms were spotless. The staff was so pleasant. Definatly going back.
Fast service just like you expect from Wendy's
A good burger aways
Placed a large order with the Wendy's Store in Bay St, Victoria, BC, Canada. The team didn't deliver half of the order. When I called enquiring about the order, the Assistant Manager Bina Ryes provided the absolute worst customer service. Due to constraints by the Assistant Manager, the Shift supervisor Ash, wasn't able to help much with the problem. But tried to resolve the issue. Finally after about 10 minutes of conversation decided to get a refund for the food, which still hasnt showed up which was promised to me.
Talk about blunders. Highly disorganized establishment. My burger was made first and my kids burger and nuggets, but the fries was about 15 minutes wait, just to end up with cool fries and a soggy burger. Thumbs way down... and sadly a consistent pattern with Wendys *update* tried to give them a couple more chances .. I stand by my previous statements. Disappointing food. Skipthedishes locked my account because I complained too much about the quality of food
Didn't do Wendy's. Visited the Food Trucks on the lot next to Wendy's.
Fast
Well it wasnt a typical night when 4 of us walked in. We had a total order of 7 burgers, 205 chicken nuggets (20 orders of 10 and an order of 5), 4 fries, and 4 drinks. We were ok waiting and let them know as they informed us they could only cook 30 at a time. They didn't seem overly happy but produced the order we had placed very quickly for the amount we ordered. Nothing was cold and everything was enjoyed. Huge shout out to the Wendy's crew that worked around 8:30-9pm March 14th 2021.
Taco salad is what I suggest!
Food was on time appreciated it ..keep up the good work
Washrooms had no soap during a pandemic, small and busy but didn't seem looked after.
Usually pretty decent. The staff are all very young and it depends who is working on what type of service you will receive.
The foods decent, it never seems to be thay fresh! Fries are always cold and chewy, order them well done, you might get something edible.
This location is always speedy in the drive through, most always accurate with the orders, always friendly and the fries have greatly improved recently which I love.
Wendy's is quick but not cheap food.
Good food, reasonable cost, lots of parking,,
Great location, drive through line gets long sometimes and backs out on to the main road, creating the potential for a motor vehicle accident and traffic jam. Other than that, food is good and service is great.
Drive thru lady has an attitude.
taking too long for orders
Very disappointed in the customer service. Drove 20 min (roads were bad) to get a strawberry lemonade (worth the drive typically) for the pregnant Mrs, got there five minutes before close, and they told me they were closed and refused to serve me. Being in a customer facing industry, it is respectable to serve customers until the posted close time. I understand that if I list off a number of items for an order at this time, causing them to fire up grills that are already cleaned would be disrespectful. I have been going to this Wendy's for years, sometimes close to close, but they have always served me. The staff working tonight was short, inconsiderate, and did not display any sign of customer service.
Fast friendly service. Hot food. A good visit
I get its Christmas eve but for $50 bucks I expected at least something good.... won't be back lol
(Translated) Caliss that I love her go down (Original) Caliss que jaime sa allez la bas
Good price, excelent hamburguer
Very nice staff....my favorite fast food place....????????
Dreadful chicken burger. Tough bacon soggy lettuce with 1 tiny slice of tomatoe slid onto one side. Stick with a&w with fresh ingredients
hope u poor girls got your ac workn ????
Daddy
Great service taste good and lots places of parking
It is ok place as per service and food staff is friendly too. I wanted to give 3.5 star in realty but didnt have option to that. The reason was i found hair in the burger once . But as per human error i didn't complain. However, they do need to watch out while making food.
Terrible, unsafe food handling, poor management.
Spicy chicken!
Constantly messes up orders. Will make you stand like a moron while they figure out how to make a cheeseburger.
Great taste as it always is had single cheese large chili cheese lager soft drink homestyle chicken with cheese
Good food good price.
Good service
Good food but they do not give condiments anymore forks were for fries at one time ketchup was included without asking.
The manager and fry cook were very unpleasant and annoyed. The customer service was terrible.
Good for fast food
Great service. Well prepared food.
Good quality for fast food. Staff is friendly and even in the busy lunch rush the wait is minimal.
Service
Just look at the sizes. Enough said.
Always enjoy their meals. Wisdom is eating in moderation. With Wendy's we should apply this principle. Food so tasty
Lunch
Good fresh food and fast friendly service
It speaks for itself
Friendly and quick. Family of 6, including 4 kids passing through on vacation. I was impressed how they aligned our food in the order it was listed on the receipt.
Service
It is very good food.
Food was good. Ordering was quick and delivered quickly. No complaints about food or eating area.
that drivethru tho... I'd say I'm a competent driver but man the turn just after the order station can be a curbing exp... otherwise ????
Hamburgers are getting smaller .2 bite thata it.
The same and old Wendy's.
Great service: fast, friendly staff and good value
Not busy, fast, convenient
Sarnia hit the jackpot with our Wendy’s! The staff is always working their butts off while maintaining friendly positive attitude. We have eaten in the restaurant, gone thru drive thru and order from Skip The Dishes with no issues. Thank you Wendy’s Sarnia staff for setting the standard with great food!!
Very slow, more than 20min for 3 meals. The staff and the manager are nice. The place is clean!
It's probably the best fast food burger , but if you have a extra couple minutes look for a small mom and pop burger joint it will be well worth it, compare to these fast food places.
Meal type
We are regulars here and staff are reason we keep coming back besides the great food! Orders are always right and Staff are super awesome! A huge thank you to all the Staff with your kindness and smiles you make every visit memorable!
My fav
Always liked Wendy’s chilly and spicy chicken burgers. The only fast food company that says it’s spicy and it is.
Slightly strange layout, but a very nice place with staff who are really on the ball. In terms of food; it's Wendy's. You can't ask for much better quality.
Solid food, good prices. Close to work. Not much to complain about!
Always love wendys
It's a Wendy's, google. Yes, it's wheelchair friendly. No, they don't serve alcohol. Yes, you can eat in or take out. No, it's not classy. ...etc, etc.
Always great food with friendly, efficient service.
Usually fast and rarely get an order wrong, great service!
The drive thru staff were very kind
Baconator no bun wrapped with lettuce so good.I enjoy a chocolate frosty also nice treat
Good service
Quick drive through. Food was hot and fresh
Not too bad fast food
Fast service, hot fresh food. Would get 5 stars if they got my boyfriends food order correct, our mobile coupon worked (it did not), and the cashier was a little more pleasant. Pic-my boyfriend ordered classic chicken burger plus spicy sauce and just got a spicy chicken burger
Excellent, for lunch generous portions, good size burger & fries. Menu choices for everyone. The pop machine was initially intimidating but after trying the select buttons it work out well. Clean dining area, with lots of seating and a good view of passing traffic of both Bay St. & Blanshard. Staff polite and we received prompt service. Overall would recommend Wendy's over McDonalds.
Lettuce wraps for a keto friendly option
Food is so much better than McDonald's.
Wendy's is always great lol
The service was great as usual but I enjoy the old grilled chicken burger better than the one you offer now.
The Korean BBQ special was prepared perfectly, and is an excellent cheeseburger. Full of flavour. My wife’s poutine and chicken burger were spot-on as well.
Always hot. Always fresh. Always delicious. If there ever is an issue they react and treat you like a person.
One of the worst restaurant which doesn't care customers time...
A nice combo location from an era where Wendy's actually owned Tim Hortons for a little while. The interior was freshened up at some point but if you told me they did it just yesterday, I could probably buy it. Lots of tables, many of which have a power outlet and also USB plugs (type A, 2.1 amp) for those that bring their laptop or tablet along and are in need of juice. Food quality and service standards are great as with any other Wendy's, and there's two Coca-Cola Freestyle machines for your beverage needs. You might notice that supplies like extra napkins or salt/pepper packets are hard to come by, so you'll have to go back up to the counter and ask to get handed what you want. Later at night the drive-thru is run a little inconsistently and funky from one day to another, they may tell you to go to the first window to pay and then stay there to hand you your order, they could say go to the second to pay and pickup, or the standard pay at the first, pickup at the second like daytime, or sometimes they'll be confused themselves as to where they want to send you to begin with and give conflicting instructions. Be sure to be particularly attentive and don't drive off too quick to the windows from the speaker. It's also the closest location to the Transcona area and really the whole northeast quadrant of the city. While SkipTheDishes is usable here, it'll be quite expensive just to cover the base delivery fee unless there's a free over $20 promotion or similar, and if you're anywhere north of Kildare and/or east of Day/Wabasha, you might as well forget it as STD will refuse to take orders if you're not close enough to Plessis. But if you live closer in Southdale or Windsor Park, I'm sure it's great!
standard Wendy's fare - great Frosty's, decent fast food, decent value for money.
The food isn't put together very well and has given my girl food poisoning before. The staff is relatively impolite and does not have good customer service skills whatsoever. Save your money and go somewhere else..
I had a wonderful experience!! I broke my glasses and was having a very hard time reading the menu, the lady jut whips out (BAM!) a menu! I did not know Wendy's had a menu! They also have one in brail WTG Wendy's
Good burger
Terrible service, we walked in, no one in line, no one in drive thru and the 2 ghetto girls were just standing off to the aide glancing at us while they continued to talk
Very very disorganized.
Worst wendys ever. Lazy staff. Dirty location. Spend your money somewhere eles!!!!!
I eat here all the time, and the service level is awesome, the staff here are the best!
I usually really love this Wendy's but yesterday I went through drive thru at lunch, got home to eat... The buns were so dry and tasted stale. My buger was dry. And the lettuce as pictured... The two gigantic pieces I left on were more than enough already. ????????????????
One of the top burger places in sydney
They can never seem to do their jobs correctly, and when you order through a delivery service you are guaranteed to be missing one of your items.
Good food.
Friendly staff. Quick service. Ok food.
Fast, gluten free choices
Meal type
Delicious
great menu Good service
If you want to get sick in these times... this is the place. Employee literally took out her phone, type out something, stroke her hand across dirty counter and with no hand washing or gloves started making my food. I call manager who just gave me back my money with no apology. Must be a regular thing. Another restaurant I won't go to. It wasn't even busy... makes me think Covid does not exist. Oh yee I forgot no hair net to add insult to injury.
New look on the inside. Low and yet accessable seating. Modern look, which was something I long waited for over the dated interior. Pop machines are fun to use and lots of choices.
What can I say its Wendy's the staff wasnt bad
They must have been short-staffed because the drive-thru was lined up at least 12 cars deep so I decided that I would go in with my small order to the counter. There was three people ahead of me and it probably took about 15 minutes before I got to the counter. I waited an additional 12 minutes to get my food which was only one small Frosty and two burgers. I'm not upset because it was out of my control and the staff was doing their best to accommodate the dinner rush. The food was hot and fresh as usual. Other patrons were as patient as I was which was nice to see. Sorry about the three star rating but I did wait quite some time.
Food was hot, staff were friendly overall quality of the meal was excellent
This place is a pretty good Wendy's... but it smells a bit like pee.
Wendy's burgers are always tasty.
Good service by the counter staff unprofessional young lady that appears to be a manager or shift lead of some kind.
Closes Wendy's to my location
good food, fast service, friendly employees
Good food .. price is a bit high.. drive through is a crazy at times..
Odered a salad with no blue cheese, got back to the office - blue cheese! Back I went, not only did they give me a new salad, but refunded my money. Thanks Wendy's ! Oh, and get your drive thru window girls some gloves, their hands look way too cold!
This is a great Wendy's to visit. Always yummy, always friendly, never crowded. I love that wendys has so many options for sides. I'm crazy for the double cheese baked potato. How cool to offer baked potatos instead of fries!!! I wish they still had this chicken and bacon salad my wife used to order. Something for everyone.
Very poor service through the drive thru. Very rude. Not impressed.
Good
Good service
They messed up the order then argued about it until the manager stepped in
great meal every time and real close to home for us.. good service with a smile
Good burgers, great fries and salads. Also good sense of humor at this location.
I get my burgers lettuce wrapped, and I was pleasantly surprised at how well they lettuce wrap burgers here. The Asiago Chicken burger is my favorite. Maybe avoid the lemonade, as it sits in big jugs all day at room temp. The service is always friendly!
DAT spicy doe...hit up the redhead..but she in bed by 9
It was GREAT it had good food and everyone was so nice
Usually the drive through is really good but online it says dine-in and we showed up and you cannot dine-in. This is really disappointing and it should be updated.
Very clean nice staff
Great food and service.
Today, was not a great day to be in Wendy's or even the drive thru. I waited about 10 minutes before my order was taken. But while I was waiting for that, I was going crazy watching the chaos of the staff trying to figure out where the orders had dissapeared to on their screens. I'd say they need someone with better management skills to guide the staff. Not very happy today.
Had a baconater (no bun) was amazing. Need I saw more.
My experience with Wendy's has left too much to be desired.
The service was quick
Nothing is good there anymore
Drive through only, has the most dangerous drive through in Fredericton, always backed up into the streets.
Good food fast service
Good in pinch but very busy location.
Order was right and super friendly service. Very happy with the service of this location.
Food is good but the service is so slow, plan on waiting 20 + min no matter what time you go.
Service too slow, you'll die of hunger before you even get to see your food!????
Cashier was cranky fries very soggy so much for crispy
Ordered takeout, got home and found they forgot the meat on the burger. Forgot the meat - let's think about that for a minute. Not impressed. Not recommended for obvious reasons.
Quite speedy, would have given 5 stars if our fries were better. They were limp and warm ????
I have just discovered Wendy's since there weren't any where I used to live and it is now my favorite fast food chain!
Fast service and as always delish food
Always quick....great service and food. We like it there.
Fast service. Great eating area with lots of other stores sharing the same space.
Luv 99 cent frosty
We love to eat at Wendy's. This Wendy's however sets the gold standard for all fast food restaurants. Look out Ronald, Wendy's coming for you
We love eating at Wendy's
Fresh salads and great burgers. I visit Wendy's at least once a week.
Had better
Bun was dry and the patty was cold.
Food was ok but the service was unbelievably slow.
We got in the drive thru friday aug 20 and it took 25 minutes to get 3 frostys.. Today we walked in and they ignored us for 20 minutes. Once they finally took our order it was about 3 minutes. They are too busy with drive thru and skip the dishes to care for in person customers.
Great restaurant and usually very fast. I had an issue with the store and the manager Craig went above and beyond to fix it. It is rare that you get quality service like this. Great fast service.
HST I understand but HST food tax ? I call shenanigans. Wendy, I don't think we would be very good friends .
Lunch
Nice bread
Always so friendly!
The staff are always so nice!!! Great service
This is the fifth time that I went in the last year. All the time before I was dissatisfied with something but this time was great as the service, the amount of French fries, the smile, and the cleanness were all well done.
The best place to get a fast food burger in my opinion. Far better than any McDonald's.
Always clutch!
Dang. What else can you say? It's a fast food joint, and if you're reading reviews to figure out just how good or bad it is, I tend to think most the negative reviews come along with the territory of eating fast food - it's not always perfect. Otherwise didn't have anything negative to say, other than the food I ordered went straight to increasing my cholesterol levels.
Best fast food place in town because they take the time to cook the food right and put it together properly. They are friendly and professional.
Both Soda machines had their ratios messed up, got my drink from one machine and tasted like syrup, asked for other and was the same. Otherwise everything else was as expected.
Frosty frosty frosty. Need I say more
We usually enjoy the food there. Especially their salads. But today we found that most of the tables needed cleaning. I was not impressed. Very dirty.???????? If this continues, we will not be going there again.
Wonderful areea to spend time with friends and family!
Terrible been in the hospital all night here before they close and they just shut everything down 15 minutes befor closing ????
Order a burger with no mayo, it had mayo, went in an politely explained what happened, was handed another burger with mayo.
If you're in the area and craving a burger , you might want to get one from Wendy's. The baked potato is also worth checking out.
Today around 1 pm. The dine in closed but it says open from 10:30 am till 8pm. I used drive thru instead to get the order. And i tell to the managers on that time to update on the system or just put some sign at the doors that their dine in closed so that everybody aware but the MANAGER so rude. She needs a seminar how to do good customer service. She’s look like chinese and the other looks like indian.
Take out
Love Wendy's thought this location busy as only one in town and washrooms locked until you buy.
Comfortable spot, great service, friendly staff, and the food is awesome!
The staff here is great! Amazing service! Thanks for your help and keeping us all hydrated on a super hot day!
Always decent fast food. The limited time foods and drinks are always worth trying.
Brian was an absolute legend, buddy worked through our ridiculously long order and was so helpful. Give this guy a raise.
I had to go in n flip out!! Slow service!
My kids love this place ❤
Like the staff, always polite and helpful
Burgers were great
I had only eating there once. I had their Bacon Deluxe single burger with fries.
Bacon burger is great!!
food is good for a fast food..
Good clean location. The parking lot is a bit awkward. Staff are friendly and service was very fast.
Best burgers ever. Bathrooms could be cleaner.
Always great tasting food&&super fast service!
Not one of the better Wendy's unfortunately.
My 3 yr old's favourite burger...
Not great. Takes forever to get the food you order until it's cold. 9 times out 10 they've gotten my meal wrong, and it's only because I asked for no cheese. Always very panicky and inexperienced. I would give no stars. Gotta fix it up
Food was good as it always has been at this location but for the 5th star you will need to upgrade your dining room ASAP it looks the same as it did 20+ years ago lol Good customer service
Great service
This is the best Wendy's I have ever been to, the service is excellent and the food is always hot. The frostys are always spot on and I have never had an order not correctly packaged. I always double check but it is always right! Keep up the good work, why go anywhere else!
My favorite
Very clean!!
Ordered food through Skip the Dishes and was so impressed. You could tell that every single item that was ordered was freshly made. Will definitely order to this location again.
Pretty good for a fast food chain.
Hambergs are the best
Waiting 30 mins is apparently a regular thing…
Really love this Wendy's, we've been going to this location for years. The food is consistently good and the service is quick!
Excellent. But why is the Sydney location currently the only one I have been to in the province that has no dine in? All the others have.
I really like Wendys food but it seems like they always run out of baked potatoes....but when you do get them they are fantastic. Also the staff are very friendly.
Usually in and out quickly and food is usually fresh!
Good
Yummy, best fast food out there.
Very interesting pop machine. With a few touches on the screen, a variety of soda such as coke, ginger ale and orange pop will come out. Other than the pop machine, the in house lemonade at Wendy's is refreshing. Baked potatoes with cheese and bacon was delicious. The nacho with chili and cheese were impressive too.
It's Wendy's what more do ya need to know.
Service
Good food and quick.
Goooood
Never get it right at the drive thro
Best Wendy's around. They actual know how to make a cheese potato
Great burgers!
Stop in for a cheeseburger, and say hello to Dave.
My favorite restaurant!! They never disappoint!!
Ok at best. Long wait and poor quality food.
Food was good, staff were friendly, even got a free mint! Can't complain about anything
OK service and food
Fast, efficient service. Love the baked potatoes!
Food cold and thrown together from leftovers in fry basket!!! Prices are way too high
Great food and friendly staff
???????????? best burgers EVERRRR
Meal type
Hot fresh food. Drive thru is quick and orders are accurate.
Friendly fast service and adaptable
There's no Wendy that works here
Yummie yummie yummy I got Wendy's in my tummie
I be eaten here several times and it was good but last time I went there it was terrible. I got what I asked for but no way it was original. It was like someone spit on it. Never go back
Very slow! No organization within management to allow for productive service. Disappointed everytime. I loved the taco salads from this establishment until i found out the reason to always getting the end pit of the tomatoes. Staffed had informed me the ends our what they use in their salads. I had a salad last night despite knowing this and again a big waste of money. I wish I could post the picture of this distorted way of preparing a fresh salad. Hopefully they will take some constructive criticism and do better in the future. Poor products and service leave will eventually lead to failure if nothing is done. Good luck!
Take out
The food is always fresh and warm here. The service is fast, especially in the afternoon. I rarely have any problems with this location.
Staffs are very friendly
Very friendly staff. A few visits in they remember your name.
I love how this restaurant is the only fast food place that can actually make gluten free food that doesn't get this celiac sick. The Apple pecan salad is great but thier new berry salad doesn't get me sick either!
Very clean. Excellent staff. Food was good! They do a great lettuce wrap job when you don't want a bun.
Excellent friendly staff.
I ordered a burger and they gave me one!
Manager was great - food was consistent. Great quality for the price. Had two burgers and fries. Washroom was clean: that was a bonus. Outdoor patio open.
A lot of people can't read no entry ???? signs
The nice lady at the cash made my daughter her favorite salad even though they were out of prepared ones. Great service!
Great value. Quick drive through
Good until after when you feel a little I'll from the food
Creative and Unique Food on the Menu, fast and courteous staff, and a fulfilling meal.
I like their food, but its annoying when you have to go back every time you order there because your order is wrong. Especially when I order things without meat because I am with a vegetarian, and he starts eating and finds bacon, and other meat hidden in all his food. And I am understanding that mistakes happen, but this ALWAYS happens, and it has not improved over the past 3 years of me going here occasionally. And then I come back, and they don't do even as much as apologize. Instead it feels to me like they are mad at me.
I love the chicken strips. Very fresh food.
Good pit stopà
Very nice staff.
The manager was not wearing a mask and the other worker were not wearing masks properly
went through the drive-thru was about the six car only took us 15 minutes max to get through the whole line from start to finish. great service.
Wendy's is the best for fast food as youcan get the healthiest choices...grilled chicken, salads, bottle water, et al....
Went in and must have wanted at least 12-15 minutes and was not acknowledged or even looked at by staff. Didn't ever even get my order in before finally giving up and going to KFC next door...if I had gotten into my car and ordered Wendy's through Skip or whatever I probably would have gotten my food sooner than what I waited
The Fries are great again!
Great food fast service
Who doesnt love Frosty.
For a quick late night snack you can't go wrong
It was terrible everything was cold my husband was very mad he said that was the last time he would go there.
fresh hot food
Taco salad is good
Great value,I myself love the spicey chicken
The Apple pecan salad is the best!
Quick and efficient. Open late
Food is good
Grilled chicken burger no.1
Tried to dine in inside seating is closed.
Line up moved promptly, food quality was less than what you'd expect from fast food. Cheese curds were still frozen on my poutine and even tho it was busy everything tasted cold and stale. Hopefully the north shore one will be better
Out of all the fast food places in Sarnia, Wendy's probably has the best burgers and the worst staff. Every time I go I feel rushed and the workers act like robots. Also I don't understand why the buns are always wet.
Absolutely worst fast food service recovery experience. No toppings on friends burger and barely even ketchup. Noticed at home and put my own veg on for him. Called the store and manager told me to bring in the burger to get another one. My bf wanted a burger later that evening and we went in and exagerated that we want his burger with the pickle and onion whole shebang. Then told our polite server the experience our friend had thru drive thru. She told us that there were several mistakes through drive through and that those customers were reimpmbursed. The manager we called had nothing to offer. I'm not one to write a review unless I truly felt this was handled the wrong way.
Normally slow, but faster then some I have been too. Workers sometimes don't seem as friendly as others. They don't provide toy with forks and stuff when you order to go. Should be mandatory. Great location and good vibes. Never super busy; so why so slow?
great service i walked in and talked to them about mushroom feta cheese and the girls were a bit confused but yeah they got it on the side im not a sauce guy but still they didnt charge me extra from the regular burger of bacon and square patty. thank you wedyilne
Amazing food
Well done serv. Food and speed
Friendly and clean on our visit, pitstop on the way from Toronto to North Bay.
Much better fries ???? than stink'n macs. Excellent service with a smile ????
Absolutely terrible. Extremely long waits, very dismissive staff, flimsy drink trays that virtually guarantee spillage, would still be a ripoff at half the price.
This ain't no fast food, this is SSSSLLLLOOOOWWWW food. Wait times are horrible 100% of the time and burgers are a horrible sloppy mess.
Always decent
I gave 1 star cause no option for 0 stars Started with cashier, not getting our (2) orders right.. Then we get our order And the order was wrong again on both, returned.. Just to get an attitude like its our fault... On top of that the fries were cold & disgusting & so we're your chicken Nuggets.. Cold & disgusting This Wendy's needs a whole new staff !!!
The service is the slowest of any fast food restaurants.
Great quality food and excellent service!!! ????
They made a point of saying the meat was fresh
Best tasting food in fast and with coupons it's not too expensive lol
Clean restaurant and very good service.
I often go to this wendys and they often have hot food and good service. I do feel that sometimes I am disappointed with the lack of good customer service In general. I am allergic to cheese. So I asked for an extra piece of bacon instead. They said no . I knew that they could charge me for it but the person said it wasn't possible that the sandwich they would need to give me was a baconator then. I tried to explain what I wanted and he just outright said no. I was so angry I just drove off. I would have been willing to pay if he had just said "I would love to get that for you for 1.80 is that ok?. So yeah sub par training but hotfood.
Service
The Wendy’s food is on spot. But the amount of mess ups they have concludes my visits to this location. And the benches are pretty ruffed up and dirty. I would rather go near the bow river and sit and eat. Either way the food is good they are nice. The area is not the best. But to put into consideration the blizzards are probably the best I’ve seen out of any other Wendy’s location I have visited.
Decent Wendy's on the Yarmouth waterfront. Plenty of parking with an attached Tim Hortons. Food and staff were good.
I appreciate that this was one of the only places open for food past 8pm, after arriving in town a little later than expected. Convenient location, food and drive-thru experience were as expected.
Always a great meal and this place just never disappoints! We'll done Wendy's!
New interior to this location. Its clean and staff is friendly
Great Fast option, quality fast food
Their Son of Baconater are the best ever.
Cleaned washroom
I'd give it a zero if I could. Tonight I went through the drive-thru and got two very flat burgers with no lettuce or tomato,. Side salad was also missing the tomatoes. Are you too lazy to cut them for $15.20 an hour? Chili natchos were like tomato soup, no beef or beans just tomato sauce and liquid cheese. I think they just watered down the bottom of the pot at shift end. The lid was not fastened properly and it spilled all over the inside of the bag. The pathetic meal was practically tossed at me by a rude girl with no thank you..or any comment. Do yourself a favour and go to DQ across the road. At least their food is consistent. I'm avoiding this ill trained dump from here on in.
This is the best fast food burger joint in Vernon. Drive thru is very fast and for fast food it is great! I love that they start out by asking "how are you today?" in the drive-thru. If you're going for lunch, I'd recommend showing up slightly before noon as it does get very busy.
I only went here because of my coupon. I tell myself maybe next time I go to Wendy's it will be better... But it doesn't happen.
I love the chili
Ordered a spicy chicken combo today. Chicken and fries cold and soggy. They offered to make me a fresh sandwich and fries which was nice.
Horrible place. I have a young child and they do not have wheel chair accessible doors or washrooms that are wheel chair accessible either. So you can not take a stroller in if you have to use the washroom.
Didn't turn us a way and was amazing. Nice and hot very patience
Fries not fully cooked , when we went back for replacements manager asked us 3 times what time we got our original order (5 min before this interaction) . After the 3rd time we tried giving her the receipt and she said she didn't want it , full of attitude like we insulted her and gave us a dirty look . Replacement fries were just as disappointing.
Quality very poor I would love just once if they could get a order correct threw pick up window went on Saturday messed it up and here it was 2.30 in the afternoon and she hands me 14.00 in to ones and loonies as she had no bills..Poor since Dave the actual owner of Wendy's passed.So sad
Really enjoyed my homestyle chicken sandwich and baked potato
Cashier was not very nice and the food service was slow
Seems like the burgers are smaller than I remember. But still enjoy the square beef patties.
Food and service are decent. Value is good.
When a spill occurs in the restaurant, the staff NEED to react quickly without having to be told AND most importantly, to NOT use harsh cleaning products in the restaurant area. The staff member who cleaned the table where the spill occurred used a strong chemical that affected the smell in the whole restaurant!!
Friendly service
Food was as good as one would expect at a fast food chain. It's still my preferred burger chain of the ones available in town.
What can I say... its Wendy's!
Long wait for drive-through
Took awhile place my order but once done food came quick.
I order "bunless burger" here and they can do it as lettuce wrap or just without the bun which is a bonus. Foods always good services always quick convenient location.
Awesome chili.
The service was great. Betsy at front counter was great.
Food here is always fresh and delicious. However, customer service is atrocious. The employees on cash are almost always rude and unfriendly. It’s such a shame because this location is always clean and updated.
This place gave me food poisoning on Christmas.
Try the new Korean BBQ Burger but get with grilled chicken instead of beef! It tastes so good!!!
Spicy Wrap And A Homestyle Wrap. I enjoyed them.
I stood at the counter for ten mins without even being looked at. I politely said “hello there” to someone over the counter doing fries and she really said “one second” and sucked her teeth at me.. Even when ordering she didn’t even say one word to me, and stuck her hand out for my money, I didn’t even know the total. she then Slammed my food on my tray and walked away.. over all bad experience and customer service
How can you give anything but 5 stars to a Baconator.
We got there fairly close to their dining room closing time, but it was still before closing. As we got our drinks the cashier had laid bags on the counter for take out, my wife explained that we were planning on eating in, but we wouldn't be long. It took almost 15 minutes for our order to be ready. As we finished up our meal and were getting ready to leave I went to use the washroom. As I came out my wife and the Manager appeared to be having a conversation. According to my wife once I stepped away to use the washroom the Manager approached the table and said "You guys have to leave now! The dining room closed 15 minutes ago". She told him that he could have been a little friendlier in how he spoke to her. He didn't seem to appreciate her talking back to him, so he just mumbled something under his breath and went back behind the counter. My wife was taken aback by his tone and sharpness in addressing customers. We will most definitely NEVER return to that location. I can appreciate everybody wanting to go home at the end of their shift, but we were there prior to the actual closing time. Perhaps if it hadn't taken so long for our order to be prepared we wouldn't have been there as long.
Love the baked potato
Worst fast food joint in city. Took 20 minutes to make it.
It's good for fast food, but I think that it is a little over priced. My daughter and I went for lunch, and for the two of us was over twenty dollars.
One of the employees gave me a drink for me and apologized for the wait!! So nice! Great staff over all :D
Excellent discovery menu and wine pairings.
I went there to grab and deliver the food. I spent almost 25 mins waiting just for a single order. They don’t care about the food delivery orders. Worst service ever.
Good combo for great price especially when using coupon. Senior discount helps as we. The food was fresh with crispy toppings. Nice friendly service.
It is nice to see some place that have washrooms open in this time. I would like to help the local restaurants as much as I can but some of the places are closed down or their washrooms are not open. I feel sorry for the taxi, limo and truck drivers who go through this everyday. The place was clean and the food was freshly cooked. French fries were not soggy and the tea I had was hot and the way I like it. The lady who served me was nice. There is also a drive through which was busy around 1.30 pm. There are plenty of parking spots.
Awesome food as always!! If there has to be a negative then it's watery pop...
Absolute worst experience.. first of all the don't accept $50 bills even if your order is $40.. secondly I literally heard the young punk staff say " make sure you give him all the cold fries" which they indeed did... (Which were a third full...)Then I got cheese on the burger I specifically asked for no cheese on 3 times... I will NEVER be returning to this location... Highly disapointed. Congratulations on hiring the biggest human waste possible for drive thru Wendy's! I'll take my $40 per night order else where.
Love the spicy chicken sandwich and chili chese fries
It's a decent wendy's I'd say average no long waiting times and the workers seem nice
My fries were cold, again!
Staff are super nice, and it's usually pretty quiet so you can enjoy your food in peace.
First time trying the meat they cook on steam and meat smells.i did not eat the meat.
We drove up from Victoria to Kamloops in one trip, it was a 5+ hour drive. We didn’t stop or take any breaks, so when we arrived at our hotel we went to go get something to eat (around 8:20pm). We arrived at the drive thru and ordered two burger combos, we weren’t asked what size of fries or drink we wanted, so when we arrived at the window they just handed us our food. We went back through the drive thru and ordered another frie as we only received small ones and had hoped to get large with our order. As any any Wendy’s does. When we arrived at the window we politely stated our concern that customers should be asked if they would like small medium or large fries and drinks. The woman’s response was “yeah, ok” and then she shut the window and left. When she came back and handed us our fries, we stated our concern again as she didn’t address it or apologize after being so rude and inconsiderate. We explained that it’s not the customers job to know the standards of a restaurant and what they deem “standard” after she rudely told us that they only offer small drinks and fries with a combo. We said again, “well, it would have been nice to be told that so that we could ask to upgrade to a larger size. Her response “ yeah, ok.” Horrible customer service, rude employees, and poor communication skills for customers paying money. Also, our fries and burgers were ice cold when we received them, which makes us wonder how long this restaurant lets their food sit in the kitchen? Our fries were actually cold, hard and stale tasting. Burgers were poorly made, the Asiago ranch burger came with no actual ranch sauce or lettuce. And one slice of a shriveled up tomato. Can’t even imagine how these employees get paid to serve customers and are alone tia cat like this.
high prices and meh food
Service
Awful service. Infact never had bad service like this. In fact one of the employees a young girl was so rude and ignored me for 5 min when i asked her a question. She made fun of me when i asked her a simple question. Didn't know people were allowed to behave so rudely to customers. When talking to the manager she as well seemed to not take it serious. Never going there again.
The food was very fresh!
It is fast food. They try with salads and other side options, kids if not often here see it as a nice change or treat...
The food was the usual Wendy's, the seating by the windows was a bit chilly.
Good place
Excellent tasting unhealthy fast food
Got the full size Caesar Salad today. But it’s smaller than before?!? Not worth $9 anymore!
Good food. Fast service
It's closed
Everyone who was working on Sept 5 @ 8:30pm deserves a raise because that was quite possibly the best fast food I've ever had in my life. The fries were so perfect. I got the Bacon deluxe and the bun was so soft, bacon crispy, patty juicy, …
It's pretty obvious the last few times I've been, the fries have been sitting for a long time under the heat lamps. They are Luke warm and limp. When in paying these kinda of prices for fast food. I at least expect fresh, hot fries!
It's just cold outside this place ????
I "was" a fan of this Wendy's location for a long time. I am not sure what has changed in the last couple years, things sure have.....cheap cheap cheap. The serving of fries was half of what was the normal....might have been a blessing as they were warm at best...held to long in the warmer I would have to guess. I never knew tomatoes could be sliced as thin as the cardboard you get in a dress shirt...why bother if you are serving this substandard quality. They say fresh in their slogan, probably, but this location with their cost effective attitude gives the chain a very undesirable reputation.
Fries are usually too salty, but thats the only complaint. A for speedyness in the DT and service.
There butefull Hamburg and good franshbatto. I LOVE it
Awesome
Always good late nite snack.
I got a burger here at Wendys and the burger was half mold and the lettuce also had a bit of mold on it :(
Good customer service
Frosty never disappoints me.
We order from skip the dish and they forget a whole meal. You have a screen that tells you everything that needs to be put into a bag worst place to buy from.
Wendy's.... I have many memories here with family and friends. And as far as fast-food burger joints go, they're the best (IMO)! The Spicy Chicken sandwich is *the best* Chicken sandwich in town. The price makes it even better. I don't know how people can stand BK or A&W chicken sandwiches in comparison :S And who else has anything quite like a Frosty??? Dip your fries in it and enjoy!
I went with some friends and the food was great as always but there was this nasty lady serving me. It was an unpleasant experience
Good fast food. Nice staff. Can't eat in due to covid. Drive thru open. But not 24 hours
I have been here several times prior this review. Today, I come for lunch with my friends. Baconator is something you should try if calories are not your main concern. Their salads are good too. The wait time is acceptable. The parking lot is big. No worry on parking at all. If you are in a hurry, drive-through is available.
This Wendy’s is very clean with friendly staff. They have a nice fireplace to sit at with large windows all around. It’s a Wendy’s so not much can be said.... it tastes like Wendy’s food haha. It’s always good. Cheap. Even going through the drive through is fast and efficient.
love the chili!
Service
Square burger on a round bun.. just the way Dave likes it, so u get a taste of burger with every bite!
Clean restaurant, great burgers, cool new drink machine. Amongst fast food, I like it the best.
It has the best fast food
Meal for cheap prices
These idiots cancel order twice they are to lazy to send out, last time we will order terrible service
My grilled chicken wrap was sloppy made and only had only cheese on one half, my fries came with no ketchup as well
Used to be great but now i find they are messing up orders too much, staff at times just look lazy and don't care about doing a good job
Food was okay. Drink machine was broken, but workers didn't communicate that with customers. I asked the cashier if there was a drink machine and was told "yes", I suppose I should have asked if it was working. It was quite busy and food (single combo) took about 5 minutes.
Great place to grab a bite to eat. Fast friendly service
It a Wendy's... It's okay when your in a real hurry. Try the spicy chicken.
Always quick and efficient. Order is always correct, hit and soo yummy
My experience at this location is okay ,the food is flavorless both times I went was not impressed, definitely not what it used to be
Refused service on Friday evening because my friend and I were on bikes. The dining room was closed so the drivthru was the only option! Were told it was a safety issue but they didn't explain what that meant. The employee then brushed me off and they laughed! luckily there was a subway across the street that would accept our money. Upon speaking to a local in Subway they informed me that they've been through on their bikes and been served before. This is the first time i've been refused food while on my bike and we had come from across the region and starving!
Service could be better, but Wendy's is Wendy's and always awesome.
Very nice burgers..
Cashiers are slow. Had to wait 10 mins for food. Wasn't busy. Another customer had to wait 15 mins for there food. Cashier are not pleasent to deal with.
I got free coffee here, today!!
Food is good, customer service is declining.
Great food but, make sure to check take out orders. I have got the wrong orders multiple times now.
New location very clean service was excellent
horrible just horrible
Sushi kawa was a very pleasant dining experience. Im not a big fan of sushi, so i cant accurately detail my flavour experience or if it is good sushi,But i liked it. The spider roll was strange... Server was pleasant.
The girl at the till seemed to have trouble understanding what we wanted and had to have a fellow come from the back to help her. The food wasn't great but was edible.
There are very good. Fast and lots of place to sit.
I love Wendy's it is a bit expensive for a fast-food but it's good fast food! :-)
Like McD's but with flavor!
She emptied my fries in my bag
Its Wendys enough said
It's Wendy's
Great food
The food is delitious, this is, probably, the healthiest fastfood restaurant of all other ones. Wendy's' frosties are definitely worth trying, it is something absolutely great!
I like the value menu but they have good frostys
Rude staff
Best chain for burgers..specially chicken ones
I'm happy to see more young Canadian workers on shift. I wasn't asked to repeat myself 3 times saying "Large Number 2 Combo" . And the speed in which I got my food was exemplary. The newer staff needs more training to keep up the high Canadian standard. It was so nice not waiting on mispronounciations and a slow understanding of Canadian food. If the Owner sees this; hire more young CANADIANS. I havent had service this good in a long time and it was nice.
Very good place to eat. Brand new building!
as far as fast food goes it's mostly done right! quick friendly and accurate service backed by a team of employees who work really hard. That being said there are some who greatly miss the mark even openly yelling at other employees in front of cutomers or being unpleasant in general which in some cases will result in half frozen french fries or a burger with all the sauce between the package and the bun. but those who do their part still make eating here an enjoyable experience. the dining room. is regularly cleaned and it shows as I've rarely encountered a dirty table and even the garbage is free of the usual stench and grime of food left behind from hours without cleaning. The only real way the store could improve is if more of the management team was comprised of the people who still care about customers and catering to a good overall experience.
Staff are friendly as can be. Food service is quick. Pricing is reasonable. Fountain drinks are watery, even with "no ice". Wraps are very skimpy ... 1/2 the chicken there used to be ... not much lettuce or cheese like there used to be ... and "no" ranch sauce, or if there was, it was too skimpy to see and taste. French fries are ... like any other frozen fries. Oh, and, the washroom smells "bad" !!
Fast, good courteous service. Food was prepared well.
I love going to thos Wendy's staff always nice but one guy idk his name love when he works he the bomb always happy so great at making me smile even if having bad he manages talk in cheery way that make going there fun when he works I just love going there thankyou for making me smile today laugh
Suuuuuper slow. Took over half hour for 2 meals. Wasn't even busy.
Love the food there ????
The hamburger wasnt to bad the fries were cold ????????????
Food was really fresh
Sometimes you got to go back through the drive-through to get your food right..
Snobby old staff.
Fresh and juicy even after midnight, the burgers were also good.
Even though this place was empty, all of the tables were dirty and the chairs we picked were sticky. When i filled up my water cup from the machine, there were floating objects visible. Even after i changed the cup there still were big brown debris visible. I was pretty disgusted to even eat in there.
Good
Food quality was fantastic!
Rushed order........forgotten drink in meal deal, manager took back bbq sauce I requested. Serious bowel issues after meal ! I hadn't had Wendy's in ages b4 this order........now I know why..........not a great experience at all !
Tried the new strawberry chill! Very yummy!!
This was my first visit in over a year to this location. Although the food was good, the reason for 2 stars is the fact I was given a baconator when I had ordered a homestyle chicken. Since my order was takeout, I had to go back to the store and get my proper order.
Always good service regardless of that time you go.
Food was good.
Was slow and food was mediocre. One person trying to train a bunch of new staff
Hot fresh and friendly. Just like it always is.
I love their food but I dare anyone to go there on Saturday night and not feel like youre interupting a teenager party. There was a group of 12 all not eating. And there was a fat guy at the counter being hand fed fries by the lady being the cash register. They need a professional manager pronto
Value in so called fresh fries is a no go so disappointed
Just your standard run of the mill wendys. Very close to the highway so super convenient place to stop
The food was as it should be, and the wait time wasn't too long, but there was nothing extraordinary about the service.
Good food, great customer service
Picked up a meal for a friend of mine, hadn't been into a Wendy's in years. This visit would not warrant me returning. The employees were dismal with terrible attitudes. The meals are over the top expensive for a squished bun burger and a gross looking excuse for French fries. If they're competing with other fast food restaurants they're losing...
99 cent frosties this summer!
I always love Wendy's it's cheap taste good and always fresh
Always been good
Newly renovated and very clean and fresh. Hamburger combo was exactly what I needed.
Good service
Service
Wendys was super clean, efficient and food was hot. I was very impressed as I haven't been to this spot in awhile.
Only ever used drive thru but staff are friendly
Very fast and friendly service at drive through. The food is consistent.
The server did not listen to me I repeated myself 3 time and then they could not fulfill my order due lack of supply
Great service. Food is delicious.
ABSOLUTELY UNACCEPTABLE! I have stopped eating at Wendy's after the incident at the King Edward location, I have accepted the apology from the manager and have looked past it. For those who don't know, they removed the bacon and second patty from my double Baconator meal, there was no reason to rush as there was no customers in the store that day I ordered. Fyi it was at 7pm on a Thursday. However after ordering a simple Baconator meal again, I thought I would give Wendy's a second chance since it was a different location. Unfortunately I was dissapointed, but also disgusted I had a few hairs and pieces someones hairnet in my Baconator. How is that even possible? I ordered on an empty Wednesday at 1:24pm and I still got served something considered biohazardous. Thanks again Wendy's. I'm just not going to bother with your stores again.
Sticky floor and bad ergonomics for taking your orders. Only one customer able to make an order. Single user soda machine makes it that if there is back up or if you have a big family a lot of people will be waiting for you to finish choosing your drink.
Family friendly atmosphere; great staff, very attentive. Our meal was spectacular
They completely ignore you when you go inside at the CR location. They continue doing whatever it is they are doing and don't acknowledge you want to make an order. It costs nothing as a person to come up to the front counter and say it'll be a 10 minute wait while we service the drive-thru. Instead they pretend you aren't standing there and try to not make eye contact with you. Bustling around almost hiding from the front counter. I had to tell them the delivery driver beside me had been waiting almost 15 minutes alongside me to get his pickup when they finally called me up to order. He even was saying things like "Hello? Is there anyone working back there?" Orders are slow and food is not hot when you get it. Never used to have this problem with the Campbell River location. Whoever owns it now should know how disappointing of an experience it is.
Quick and effective. Nice enough employees
great food
I called the Vernon location 1/2hr before closing seeking to place an order for delivery. The first call I had attempted was picked up with no voice response from any of the staff, the second time a female had answered with the routine greeting, I stated that I would like to place an order for delivery. There was no response, all I could hear was the sounds of the microwave and staff talking amongst themselves. I tried calling back multiple times but the phone was left off the hook until closing.
I love Wendy's but the last few visits my order is always messed up here.
Staff is not friendly poor hygiene and food preparation
It's a Wendy's. What can you say?
Always consistent food. Good quality.
Great food! A little busy and servers can be easily confused but food is good when they get it right
Always an awsome meal
Love Wendy's!
Great service through the drive-through considering that their speaker is having a malfunction. Food was freshly cooked which is always nice at 8:30 p.m. service was prompt and the fellow at the drive-thru had a really good sense of humor.
Well we just got 4 frostys, two baked potatoes and my baked potato with chilly and cheese was good, but the second baked potato with sour cream and chives had a worm in the baked potato, WON'T BE EATING HERE AGAIN
Always reliably good.
REDICULAUSE THESE PEOPLE NEVER EVER GIVE ME STRAWS OR FILL MY FRYS TO THE TOP LIKE THEYRE SUPPOSED TO, THEY ARE TRAINED TO FILL THEM TO THE TOP AND I BARLEY GET ANY AND IT SEEMS THEY NEVER EVER GET MY ORDER RIGHT...... PLEASE TRAIN THESE PEOPLE TO BE NICE AND DO THEYRE JOB !!!!!!
Good service, very clean, fresh.
The frost was warm
Good service. Friendly staff. Everything I expect at a Wendy's.
Ever since they changed their pickles - I don't like them anymore. I used to get extra now I'm starting to take them off. I also tend to find the patties are a bit dry most of the time. As a side note, I'm not sure why they took down the line-up cue. It's very confusing now to know who's next in line.
Very unorganized
As far as fast food goes, the burgers are better than McDs etc. Before Covid, they would go around and offer people complementary coffee for dine-in eating, which is a nice thing.
Depending on the mood
Always live me some Wendy's!
Service
There was a girl that works here that was like 7 feet tall. Otherwise it was just a Wendy's.
Best Wendy's franchise I've ever visited. Tge customer service is superior to any other fast food place in Nanaimo.
Fast and friendly
Tonight my two kids walked to Wendy's to grab some dinner with my debit card. Once there my tap feature wouldn't work and the kids were stuck without a way to pay. One of the young ladies working saved the day and paid for my son's order. They didn't get her name so thank you whomever you were. Your generosity was much appreciated!! I will definitely pay your kind gesture forward to someone else ❤
The food is good service was good
Had a three dollar Dave's special, passable, but I have to blame the time of day (noonish) on it it not being as good as usual. Fries and coffee were good.
Always fast and delicious
The regular cheese burger trio is only 5$ limited time
Wendy's has the best fast food period. Plus 99 cent frostys right now are a great deal.
Food was excellent as always
Good food. Clean resteraunt
Good place but it's quite small.
Good variety of drinks.. A lot water at the enter if the restaurant, fast service
Great food poor service
Clean restaurant, fast service, friendly and efficient staff.
The fresh flavourful and affordable Wendy's experience from this neighborhood Wendy's restaurant located on the community of Westbrook.
Always hot food great statt.
Great food
Just went to Wendys for the 5th time today, awesome services (maybe bc I'm the only one in the drive thru) Wendys is the reason I eat food.
The best spicey chicken sandwich
I always go to Wendy's cause I know its ALWAYS going to be hot and delicious. And hats off to the new bathroom signage.
What is the worst customer service and food in a long time we ordered three taco salads as we drove away they almost forgot the chilli which should’ve been my first tip off to actually check the food when we got all the way home to Sidney to eat our dinner we realize they weren’t taco salads they were some thistle salad which was pointless to put all the trimmings for a taco salad on and to top it all off the girl was rude at the drive-through window won’t be going there again
Like every other Wendy's. Drink machine was broken but received drinks from the drive through machine
Food was exactly what we'd expected. The reason I gave it three stars is they have training staff on during the dinner rush that is a very poor idea in my opinion. This caused our fast food to take 22 minutes to get our order.
Great restaurant. Very nice customer service with a great selection of very tasty fast food items. If you go here you HAVE to try the chili cheese nachos. They are very flavourful. This is a great place for quick visits. There are always lots of tables of you choose to dine-in rather than use the drive-thru.
Thanks for the ice cold burger ...that was ridiculous
i called not knowing i had the wrong place and a worker said f### you. Then he repeatedly called me on a different number and said he was going to give my number to a police station and said f### you again. Real mature. :/
Super clean and tight as a mouse
Bruh, I went through the drive thru and they gave my order the exact opposite of what i asked for. I asked for an asiago chicken sandwhich grilled not spicy and they gave me the sandwich with crispy chicken and of course spicy. I also ordered sour cream and chives baked potato and they forgot to put the sour cream and forks in the bag. Its all good but i thought i would post it hahaha
Worst service
Fast polite service. Very concerned about public safety. Chicken sandwich and fries were up to their usual good quality. Highly recommend.
Good frosty
Went there drive through so was good server everything was correct and delicious ????
How hard can a coffee be hard to make? I asked to stir the sugar in well and I got my coffee without any sugar after waiting for 4 minutes. The lid was not put on properly so it opened and spilled while handing it to me (drive through). I don't usually write bad reviews but it is a very simple order, shouldn't be hard to get it right...
They're always friendly and thorough.
Best fast food burger in town. They'll lettuce wrap your burgers if you're avoiding breads. Service is almost always fast when I have been there (11:30 usually)
Good food. Fast service. Vast soft drink selection. Very clean
There used to be a Wendy's restaurant in LaSalle on Newman where Arahova Souvlaki is currently situated but it closed down in the 90's and this place opened up in 2012. I remember people passing out coupons for free hamburgers to local business owners, so you can be sure I went. Great tasting burgers and fries as always, and this new place has a nice modern decor. Their was an issue with the customer service quality, or rather the lack thereof. During the day, the service was speedy and courteous but at night, it happened that employees wouldn't show up for work and the night manager would lock the front door and close the dining hall, forcing customers and even Uber Eats delivery guys to use the congested drive-thrus. This was easily the worst-managed fast food restaurant I've ever seen, but all that changed two weeks ago with a new sheriff in town who fired that bossy night manager and is retraining the staff, so things should improve very soon.
Ordered from Skip the dishes and the whole ordeal was the worst, from wrong order to missed components from the order.
Drive thru was lined up pretty far... As the employee went to hand me my food the bag fell on the ground (could have been either of our fault) she insisted that they make another meal right away and since they didn't know which one fell they quickly made both of our meals again. Great customer service ????
Standard fast food joint. Easy to access, open late, fresh food .
Great place to stop if you want something fast, but also superior in taste when compared to other fast food places like mcdonalds
The food is normally pretty good, and the seating is great, but the service here is awful. Pretty much every employee desperately needs to be retrained
Always Loved Wendzy's over McDonald's any day! Wendy's uses fresher less processed foods and has way more healthy options.
Love the Baconator on a lettuce bun!! Good ole Keto way!!
This is a good place for a drive thru after going to a long day of activities. The dining room inst huge so its better for drive thru and it is relatively isolated from the mall. As a whole, differently a 3 minute stop place and not a 20 minute meal place.
Great place to eat for the whole family.
Good food
It's as good as a Wendy's can be, just my opinion though.
Always has very fast service in the drive thru.
Daughter got a value meal with a salad enough food for her for 2 meals.
Decent food, not great. Terrible slow service in both the drive through and going inside.
We regularly eat an inexpensive but enjoyable meal at this restaurant. It has been recently remodelled, and the staff is very efficient and quick to get the orders out. We usually order our food from the value portion of the menu. Excellent fast food and exceptional value. The building is brand new with all your Wendy's favs, Best deal going is the $3 spicy chickens!!! This should be on the menu full time!!!
Decent fast food. Always clean and courteous staff here as well
Bacon Mushroom Melt -- my absolute favorite-- to die for, burger... clean surroundings.. excellent, friendly service.. fresh, hot, very tasty burgers.. crisp fries.. so many food choices.. salads, sides, drinks available in a relaxed atmosphere..
What I expect from a fast food joint
We ordered the brand new spicy chicken for lunch, made it a combo and got an extra drink! My order was quick, clean and great service. Best wendys in town compared to down lakeshore. Eat in or drive thru!
Their salads are great!
A BUNCH OF PEOPLE LOOKING AT THEIR PHONE PUTTING our order in the machine only as we arrive so to hide the 25 minute wait. I've got photo and video of them looking at phones, 4 of them, while drive through is waiting 20 minutes. What a joke.
$3 Dave's Single burgers but that's on their own and not in a combo. I asked the staff if the $3 burger applied to the combo; she said it does. I order the combo, look at the total, and each item was charged separately: Burger - $3, Fries - $1.99, Drink - $1.99. Total with tax, $8.03. Normally the cost of a combo is $8.29. Congratulations, you saved 29 cents. There is no combo deal with Dave's Single until the Dave's Single deal disappears. Well done Wendy's!!!
Considering the way the beer virus is hurting just about every job there doing well at keeping the food coming at a great speed.
Good food and clean place.
Good food
Service is ok food is good
Good value for seniors with their 'Value Menu' and Senior's Drink policy
Great food friendly staff
Love it
My favourite burger and chicken wrap fast food restaurant. Good service, fresh food, fast and efficient serving time oh and if you are a sale person, this is the place for you. Limited choices but very good ones. Try their southwestern one!
It was a good burger. Delivery at the till was fast.
I like to go to Wendy's, normally I get a burger, salad and fries and a pop, but today I decided to get just a burger and a salad and a pop, it was very pleasant lunch.
Love the new store.
Was okay. Friendly staff
I love Wendy's and every time I visit this location the staff always makes it a good experience, they are so friendly!!!!
Wendys accepts Canadian Money. A big plus in this time of pandemic where chains like Tim Hortons and A&W illegally refuse Canadian money and claim safety of their employees as the underlying reason, when protective gear is readily available for purchase by said companies so really, they're cheapskating their way out... To Identify Proper Service....TIPS. of which those companies will get sweet frak all for their lack of service, lack of customer service and general ineptitude. If there was a 0 star rating i would give it that even though it deserves a black hole rating.
Terrible service
The one on king Edward is way better and worth the 5 minute drive. This location has friendly staff but your order will be wrong every single time. I don't know why but that's the only consistent thing about this place.
Good service
Awesome and fast service!!
Manager is rude.
Food good for fast food, service not, at least at the drive through. Last time my wife didn't catch the mistake (there was no bacon on bacon cheeseburgers) until she arrived at home. We called and were told they would send replacements in the form of coupons. Never came. Called a few weeks later and told they would send new ones out. Never came. They can keep the coupons now.
Great food, I had it with my mom and those fries are amazing!
They were quick. I went at 12 and it wasn't too busy. They have a new machine to select different flavour drinks which I thought was neat.
$3 Dave's Classic Single
Always get the order right.
Best customer service I've seen in a while. These workers seem genuinely happy, I know they're just good at their jobs, regardless it's impressive
my husband is so excited now that they have Mr. Pibb
My favourite fast food place, great food choices. Wish they would get new chairs, always feel like they are falling apart.
Very fast service during a peak time, the food was great.
The food at Wendy's Restaurant is very filling and a good amount also and the employees are very polite and very helpful and nice.
The good was standard for any Wendy's but the really concerning thing was only woman were wearing hair nets, in my opinion a hat is not good enough if your working with food you need a hair net
My order got screwed up even though she told me the order as she passed the bag of food out the drive thru. It was not busy. So instead of getting a double baconator, i received a chicken burger. Already at home where i noticed, i called them up with my displeasure i was told to come back. Screw you. You come bring it to me. You screwed up.
Chicken fingers cold hard overcooked not impressed must have been the wrong time of day will try it again some other day
Food was fine. The guy working the drive through was not the brightest. Was ordering for three people. After ordering one meal he gave a total and told me to drive to the window. I informed him that I had more to order. He said okay, drive to the window. So I did. I got to the window and he gave me the total. I again told him that I needed to order more food. He didn’t understand. I pointed to the other two people in the car and explained that they would like food too. It still didn’t look like he had figured it out yet. He closed the window and was typing furiously on his cash register. After a few minutes he opened the window and gave me the total again. I again informed him the we needed to order more food. It finally clicked. He took the rest of our order and I settled up. I was amazed that we actually got everything we ordered. Given the difficulty in placing the order, I wasn’t hopeful on the end result.
Deal meals
Yum , yum and ???? yummy. Always fresh❗
Somehow they mess it up almost everytime. I find it a bit pricey for fast food, but I like the salad selection.
Wendy's makes really good food. Not sure how it is heath-wise, but for a treat, a great bite to eat.
Typical Wendy's
To preface, it's a Wendy's and does fine as that. They are clearly understaffed due to the pandemic. Service is aloof and food quality is average at best. Lines are often long and items have been forgotten depending on the day. I still go about once a month though, it's not the worst.
A good Tast and delicious fries...
Service was a little slow but it was very tasty
Always fresh and always good.
Typical Wendy's, in a new location! Clean, great staff, good fast food. If you like Wendy's, you shouldn't go wrong here!
Great salads, good portions.
Wi-Fi isn't good here
Normally one of my go to for fast food salad. Here... Was a very long wait, confusion about my order even though I ordered 1 thing, a salad. Then not getting salad dressing with it and having to wait again to get it.
Good salads and chili.
Best quality fast food.
It was a wonderfully delight experience.
fast service
Yummy!
Fast and food always warm and tasty. Love their 99 cent frosties !
I really like the cheese baked potato! A lunch all by itself!
Lovvveee the burgers ????
Nice food
Love the chili... service very good ????????
Good service, and the food is always quick and fresh.
My favorite fast food place. Love the chicken burger with the baked potato. i would give it 5 stars except for the occasional rude staff. Also i have 4 kids and generally get large orders. AND THEY ALMOST ALWAYS FORGET SOMETHING in the takeout. 3 times in a row they forgot something in my orders, not even kidding. ALWAYS double check my/your orders in the drive through. Once i was told to park and they would bring the food out to me. the guy forgot my drink and told me to get go in and get it myself. What is the point of ordering drive through food if i am told to go in and get my own drink. Not a huge deal i just found him to be ignorant and rude. Another thing, margarine on the potato is HORRIBLE , this is not 1995. Please have butter for an option. Other than that i will keep coming back, best option for takeout, as the food actually tastes like food unlike some of those other places. ALSO if you ever take away having a baked potato i hope this restaurant gets shut down. It worries me very much.
It's a Wendy's, what did you expect?
Love Wendy's. I wish there was more than 1 location.
We love this place for hangout and eat. Specially Hot Chicken wings are my most favourite item of this store and ofcourse the unlimited coke or others. Parking is also nice and lots of space. You will get Tim Horton also in same place. So you can enjoy both at a time.
Decent food, good service. Can't expect too much more from a fast food place - wish they were open a little earlier though.
When your stoned and McDonald's just is to damn expensive and gives you the shits , say no more fam Wendy's $1 menu will do the job
Lunch
I've always liked coming to this Wendy's - the food is regularly hot and fresh. The quality is outstanding too. While that is the case, I find some of the staff commentary to be a bit sharp. Not an issue in terms of the experience, but can be jarring if not ready for that kind of interaction
So todays me 78th birttday... and I strolled into Wendy's with me new rice cake collection right on da top o' me head, and right as I stroooollled in, bam whackity whack, I slammed right into a life size burger man. "yow I stubbed me toe youch that hurts" I yelled and then the burger man whos quite a bit taller than me I might add, stuck his arm down and ATE ME RICE CAKE COLLECTION!!! whammo just gone like poof, and so I decided to forgive him because he told me that it was his birttday too. So we enjoyed a nice breakfast-lunch-dinner at wendys until he started eating MY burger. well lets just say I'm not the richest guy around and i pitched in all my bucks for a quad baconator and he slid the baconators right outta me burger, so I called it quits with my friendship with the burger man.. and I gotta say, next birrtday, i'm goin' out to a Wendy's in afirca, me homeland!!!
If you are hungry and need a snack which doesn't take such a heavy hit on your wallet Dave's Three Dollar Classic is quite filling and tastes great. The closest thing on the franchise market that tastes home made. Fast and friendly service, clean atmosphere make up for the location which is a bit out of the way.
It's a Wendy's so you get what you probably already expect. Service was great, food was above average for fast food.
Food and service was great as usual at Wendy's. The bathroom was a disgusting pigsty. A putrid mess.
I really enjoyed my lunch at wendys you can never go wrong with a jr bacon sandwich and chili cheese nacho's I also tried the vanilla frosty for the first time . I've always bought the chocolate frosty plus I had a coke zero . It was good and tasty food thanks Wendy's
Bad smell in the restaurant
Good food, just wish the pop was a bit more refreshing
baconator is back people go grap one before they’re gone , Best place to have a bite employee are amazing, family place cool for friends lover or a date go have a bite it’s worth each cent you pay love it love it love employee are the best
It's fast food
Good food, safe and good service!
Fast, clean, good service and nice quality food served at this location.
Good stuff but nachos are bland
I like Wendy's. They have a nice salad.
This app won't leave my phone for a rating,so I give two thumbs down
Clean facilities and consistently excellent food.
Considering what's going on with covid, they were respectful towards us and the food was good.
Very good for fast food. Our orders were filled quickly. Nice renovation
This is a standard Wendy's. One thing it has going for it is that the drive-thru seems to be fast and efficient. They've never gotten an order wrong when I've gone and the fries are always hot and fresh. However, the one time I did eat inside, the restaurant appeared dirty, the trays and condiments were all over the place and the bathroom was not clean ... I haven't been inside the restaurant since. The restaurant itself also probably needs a facelift, it doesn't seem to have changed much since it opened.
The last time it wasn't good because my number 5 combo was very bad. My chicken sandwich was raw as well as my fries.
Lunch time as we waited for an appt. Decided to eat in. Service was quick and. our spicy chicken burgers with fries was hot. Social distancing was in effect and everyone wore masks until seated to eat. Tables were wiped down as people finished their food and left their seats
Very poor. The service there is horrible and they have messed up so many of my orders. The food you receive looks like someone sat on it and the last time I ordered anything from there, i got the baconator and I had two strips of bacon but it wasn't even cooked.
Less than average. Wendy’s I find is usually better in terms of cleanliness and preparation but this time it was poor. Burger was super messy. Didn’t grab a pic of fries but quantity was low. It’s fast food and prices do reflect
Good food but the place smell very bad.
Great except for long waits at lunch hour
always some of the best fast food there is
So good but soooooo dirty. Love it!
Fries cold and soggy. Burger bun soggy. Place clean but nobody there. Wonder why.
Good restaurant inside a build shared with two other restaurants. The place was clean and seems like a good place get some food.
They totally forgot about order before the dinner rush came. It's a common occurrence at this location.
Nice place for going to dance and be chill
Dave’s single cheeseburger is probably one of the burgers I’ve ever had !
My friend got food but they made it real fast and the smell is making me feel things so we good
Very good place to eat.
Store is a little rough inside but staff is welcome to help with anything as long as you ask. Good service and food
Dinner
So good!! The baked potatoes are my go to!!????????????????????????
Spicy chicken Asiago is the only sandwich I get here.
Picked up a small taco salad yesterday that had 1 piece of tomato on it and 6 individual piece of grated cheese. What a RIP off! Great service, poor portions. Not worth almost $10!
Always good, love the JBC's all the way !!
I always liked Wendy's but tonight, the manager ruined it for me. The manager was so lazy she didnt even put crackers and spoon with my chili. I also had to ask her to put the 2 frosty in a tray. To top it off, i went home with the food popping out of the bag! Might not come back ever.
Everytime I go their chicken makes me puke.
I wouldnt know if the foods good or not because no matter what time you seem to show up the drive through line is always out to the main roads. For the love of god open your doors.
Love the chilli
If you love waiting 15-20 minutes for your food everytime this is the place to be
Good food ate in parking lot
Dave's juicy meat in my mouth.
Food is very good and service is very good.
Jr bacon cheeseburger
Crispy chicken life. JBCs are great little snack in the go
Friendly staff love there summer strawberry salad ????
Always fresh and hot
Wendy’s is my fav fast food it’s actually so freaking fresh and delicious even during that gang shoot out I am willing to risk it for the biscuit for this place!! Wish I was the target tho tbh this life is a toughie
this place is horrible i get very sick first i got this wendy i order cheesburger whent i go to pay the lady say cannot accept interact just cash so i say i come back in 20 min so i got to my bank is just in the corner street so i order again and pay cash right away i eat my cheesburger 3 min after my stomach hurt me i want to go to batthroom i am lucky i live 10 min for wendy right away i go to my bathroom in my apartment this is around 11 45 am and at 5 pm i have apointment at downtown i stay at my apartement until 4 pm but until 11 45 am at 4 pm i go 6 time in the bathroom but i still lucky because my plan early is go to wendy at 3 pm and after go to my apointment downtown so i am lucky i got sick home not in the street think if i got sick in the street the 6 time go to the bathroom i not recomand anybody to eat here and after all this i still come back but i buy just the fried and give to the bird
Poor customer service, cashiers were arguing with each other at the front cash. Floors were filthy as well as the booster seats and tables.
Better than the other fast food joints.
Store was clean, service was fast, server was very polite and the food was good.
One of the few Wendy's Restaurants that can prepare a double combo WITHOUT cheese. No word of exaggeration, I need to take back 80% of my burgers for them to replace.
Wow lots of big changes
They forgot my frosty, doubted I bought one, than preceded to give me the wrong size one. Like bruh
I enjoy wendis food, only issue ai have is with pairing. I was told I can't owur two salads which makes no sense
Very nice location food is always good but 3 stars due to rude staff drive thru i was rushed also i guess she has a problem use thank you and your welcome. The bald staff just rolled their eyes and kept rushing handing all bags and drinks like if it was the end of the world. They should be greatful to have a job especially with whats been happening in the world saf very sad how rude some people can be
Not the best staff. Often get your order mixed up
Baconater!!!!
Got to Wendy's at 11pm waiting 20 minutes in the drive through maybe even 25 minutes to be told " sorry we dont have any meat left....." When I asked the girl if she would put a sign or something she just basically gave me attitude like why would I recommend that or something??? Not impressed
Whoever’s on night shift, they make the bacon nice and crispy, thank you
Always fast and fresh and great tasting
As always, yummy & affordable, especially with the latest mailed out coupons.
(Translated) The best burgers, it's here !!! (Original) Les meilleurs burgers, c'est ici!!!
Over 18mins to PLACE ORDER...over 8 mins to receive 3 SMALL FROSTIES. Overall you lost a customer. Oh, and no junior menu for 2 months.
Very busy location, staff work very hard to produce the delicious Dave inspired food.
Great drive thru service!
Very slow DT. Even the workers doesn't care if you are standing in the line up. They just take their whole time to make the food and drinks. Can't be termed as a fast food chain.
Good food fast service
I like the baconator also they're out of vanilla frosty don't recommend going for anything else
We enjoyed 99c choclate frosty many times. Most of the time this place was empty, so we had whole place with ourself..
It wasn't too bad I guess
Went through the drive thru and received ice cold coffee. Went inside and the made me another one that was hot but tasted like it was 3 days old and microwaved. Gave 3 stars because the young man was polite.
Good food. Not always clean
Salads were excellent at drive thru
The food wasn't all that great! Way too much sauce( like someone's Hates their job and they do it on purpose) the drive thru was fast and the employees were courteous enough. All in all 3 ????
Baconator !
Great
Take out
Pretty good food! Probably the first of my choices for fast food. Pretty good food. The salads are a rip off cause they are like 5$ for a HALF portion that is only like a lil bit of lettuce. Prices have gone up too.
SPICEY CHICKEN!!! this location has been remodeled and updated.
Sometimes there is quite a large lineup, but I've never had a major problem here. Staff is friendly and know how to put your order together correctly
Meal type
They seem to struggle with order accuracy.. some times its good but generally its not. Always double check your order even count chicken tenders.
A Wendy's. Nothing exceptional to say about other than good service.
(Translated) We waited 8 minutes at the drive-thru and we were given 2 frosty to be forgiven! Excellent burgers and fries! (Original) Nous avons attendu 8 minutes au service à l'auto et on nous remis 2 frosty pour se faire pardonner! Hamburgers et frites excellents!
Good food, fast service
Jr bacon and nuggets frosty and the classic all reasonable real beef always juicy
But supper for my boy, he loved it.
Posted hours are misleading. Have been there multiple times and every single time we’re told their closed even though hours say otherwise.
Fries were only half full .
Old school looking Wendy’s. There was no line when I showed up. I ordered the spicy Caesar salad and bacon and cheese potato. They messed up and gave me a broccoli and cheese potato. But they were quick to fix their mistake. They told me they didn’t have any more potatoes left. I asked if they could just put my bacon on top. And honestly, it tasted so much better with both the broccoli and bacon! So I will definitely order that from now on! Thank you! Friendly and great customer service here! Thank you!
The "Classic" chicken burger was so delicious, I had to have two!
Quick friendly service. Food was hot and freshly made. Fries were delicious! Burger was a bit disappointing in that it really lacked in lettuce, tomato and bacon. I know burgers don't typically look like their advertised pictures. But, with the tiny single piece of lettuce, scant bacon and one tomato slice, it was basically a cheese burger. Which isn't what I wanted.
Good burgers
Please be clear that you only serve people inside vehicles after 10:00pm. Misleading and really disappointing when I went out of my way on foot to come here and was refused service right to my face. I realize this wasn't intentional but I expect better from such an established brand. Perhaps list the restaurant "Wendy's" and "Wendy's Drive-Thru" as separate entities on Google. That way you can give them different times and it's clearer.
Portable burger is great! You can take it anywhere!
The usual nothing fantastic
It was quick and good.
The new chicken sandwich was so delicious! However they don't tell you the total ever until you get to the window. That's weird!!
Cute and old school Wendy's with carpet flooring. Friendly staff and fast service.
This is the best Wendy's location in the city. Can be a bit busy but is always clean enough and service is friendly and quick.
As far as fast food goes, Wendy's is my favorite. Pretty decent food but a little pricey
It was amazing
Good sandwish I love Wendy food
Time for my yearly review of Wendy's Vernon location, service is excellent , patient friendly fast customer service everytime I visit, which is everyday, the chocolate frosty's are still the best thing ever to come in a big to go cup, but my one complaint about the food is , as it gets to be within the last hour of service of the day the quality of finished product , what they hand over to the customer, drastically drops to unacceptable every single time I visit within their last hour of business for the day, tonight for example, frosty was perfect, but both burgers were way undercooked and each burger was put together in such a way as if to say that's for coming late, barely any mayo, bacon was burnt to a crisp, big peice of lettuce on one with brown rotten edges and all mushy, the other had a tiny small peice of lettuce half the size of the patty, zero tomatoes on either, only cheese on one burger none on the second, then just smashed into the paper wrapper and wrapped with zero care and tossed into my bag with no receipt and no spoon for my frosty, good thing I keep spoons in glove box, so yes it's a great place to eat during the day but in my opinion the quality in the evening has dropped significantly to the point I won't be going there for a while after tonight's order. Sorry to anyone who doesn't like my review but it's my honest opinion and that's what these reviews are for.
3/4 of lemonade is ICE! Remember folks, ALWAYS ask for no ice!!! Learn from my mistake.
Is Wendy's that's all
Consistent
The young fellow working at the cash was so pleasant and always smiling. He was the same with everyone. The stores could use more of him. The most pleasant service ever. Food was fast food, so what can I say, lol.
stopped here after shopping at the local mall. clean table and washrooms. typical Wendys speed which was good as we were in a hurry. Lots of local blue collar workers when we visited on a weekday at 1 pm
Great experience! The food was served very quickly and was exactly as we ordered.
Port colborne .. Not off to a good start fries were over cooked an the lettuce was old an took 10 min to get a drink
Great New Look!
I had a half berry burst salad and a baked potato . It was absolutely delicious. Service was great and speedy even though they were very busy.
Meal type
It's all good
Quick and friendly service with fair prices and a nice atmosphere for kids. $1.00 frosties are a great value!
I love this restaurant. my orders are always hot, fresh, and accurate. I also order delivery here through skip the dishes. It's always good ????
Free coffee for senior citizens!
Good location. Friendly staff and timely prepared food.
I love the variety of the menu and their triple with cheese is just right.
I live in England when I come to canada Wendy's baconator gets my vote every time
You can't go wrong with Wendy's especially with the 4 dollar deal
They got rid of the Broccoli and cheese baked potato the only reason I would go there. You lost me as a customer and maybe more. Why get rid of healthy food?
Almost once a month I come to this location. Best chicken sandwich.staff are friendly and fast service.
Fast and friendly.
JBC!
Good food and service.
Open til 11 ,but didn't have items available.
If you are into fast food, it is a nice place with quick service and lots of parking spots
Efficient and good food
Came in at 9:30. The servers and their service was great. Food was fresh. Very clean dining room. Food was hot and fresh. Would have given 5 stars but our burgers all got mixed up and everyone had the wrong burger. They should have a way of marking the foil wrapper. (By the way, is that foil good for the environment?)
Always treat seniors well in my experiences. I've never had any problems eith staff or restaurant
Yummy place to grab a quick meal
Finding a shop that does medium well burgers today is rare, the baconator is godly.
Always dependable and good service.
Worst Wendy's I've ever been, never going back. Service is terrible, workers are condescending, and they seem to only be capable of making 2 orders at a time. They also seem to magically "run out" of things and by the way the worker casually explained to me that they had "run out" of something I expect it's a common occurrence. This place is an absolute joke never go here.
*I always got sick after eating fries from this specific location.* The one time I went in rather then using the drive through I was also shocked at how unsanitary and unfriendly it felt (litter on the ground, and everyone looked really unhappy - staff and customers. Maybe I went in on a bad day though?)
Fast good food.
Friendly staff, hamburgers were ok. Cola was warm, even though they have ice in the cup. Ice in the machine was broken. Also washroom was smelling with something unpleasant, degrading overall experience.
Have always enjoyed this particular Wendy's, but ever since they've fully re-opened they are even better, service and food both seem to have gone up in quality compared to before the lockdown.
BACONATOR!! Best thing on the menu! The food here is great for a fast food restaurant. They dont cut corners. Not even on the beef! The value menu has some great picks on it! Staff is very attentive and efficient! The drive thru is even quick. After going here for years (10+) I believe our order wasnt accurate. No ones perfect. But I always come back here for my fast food!
I'm a die hard Wendy's fan, and this location is the closest to my house. Usually the line is super long, however I love Wendy's so I think it's worth the wait. This time however forever changed my view of this store. Tables not cleaned or sanitized, food taking 20mins to come, unprofessional staff, and constantly missing straws, spoons, and burgers. There are so many workers yet they still cannot do it right. It seems like they are moving in slow motion. Worst Wendy's I've ever been to.
It's a decent Wendy's
Bless spot for the late night. Fresh burgers and bless staff
Good food. Hot..affordable..great kid toys and frostu..yummmy.
Wendy's always got me covered when it comes to late night eats!. Food was just as I ordered
Love the salads!!
You got to try the Bacon Portabello Mushroom Burger. You Will Not Be Disappointed. I actually tried the double, that's a lot of meat.
Food was hot and fresh and served quickly.
Good food. Fast service.
Great customer service and a pretty decent Spicy Chicken sandwich too
Food was ok but the lobby was really messy
Fast and hot. For fast food, I say Wendy's is the best!! This particular spot has better service than most....its very quick and organized.
Very good food
Lots of room friendly staff,low cost options
I have never been a fan of Wendy's. But based on the service and food that I recieved they get 3 stars for this location.
Forgot part of the order, but the food was good
Always cold fries,no matter when I order. Also don't ask for fries with no salt because it is a waste of time ???? Not worth the time or money. I will pass on this restaurant
Lady that was making the food is very slow and she was not wearing a mask and when she was it was not covering her noise. That order has been in place for 2 months. The manager should be a shamed to let her work with out wear it right. The manager talk to her a few times but he did not tell her to wear it right not good when it's a health order shows Wendy's does not care and she could not even get my order right
Consistently good food and service.
Food is usually good, slow service sometimes. Open during covid, clean.
Quick
Lied about their hours, showed up 5 min before close. Wouldn’t make my food. Had 5 people working who all ignored me. Useless. Awful management. Not helpful in any way. Don’t trust the hours posted. They will not help you
Bit slow but nice fries
Depends on the day. Sometimes its awesome.
Unorganized service
Honest review! Make fresh, take care of cleanliness. My favourite is spicy chickenoverall, I recommend this place.
Cheap, but slow service
Try to order food. Staffs friends hanging all over counter. Being ignored. Finally I order 3 combos. One Dave single. One Dave’s double. One Baconater. Store is completely dead. Get home. I get 3 Dave’s singles. What a joke. Jack up your prices. Don’t give proper orders. $32 bucks for that. Wendy’s, you’ve lost my business.
Good quality
Love frosties and baconators, looking forward to dining in.
I'm going to stop going to Wendy's. Every time I've gone recently, the burgers are overcooked and the meat is tasteless.
Usually friendly service, foods often to standards. Most often missing or wrong additional condiments ie. Sriracha, mayo, etc
????????
The food is always fresh and hot. Staff is great and the restaurant is clean. Tammy (Manager) and her team do a great job.
Honestly. If the rule of thumb that washrooms are a quality of a restaurant's cleanliness. I'd be afraid of getting food poisoning.
Clean friendly very positive visit fries where hot food teasted fresh
Great service
Great service, though the fries could be a little crispier, for me.
Customer service there is outstanding. Always veing served with a smile
The unique burger makes Wendy's best in food industries.... (specially The mushroom with bacon )
Typical Wendy's, wait times are moderate and the staff don't are typical fast food staff
Kind and friendly service. Drive thru was packed so it was a 4-5 months wait for my food
Love Wendy's burgers
It was alright, but there seems to be a bit of a language barrier, so you often have to repeat yourself when ordering. At least they make sure to get it right. I commend them for that. Laughed a bit when somebody in back mentioned "i don't know how ti make cheese fries!"... It's just chili cheese fries without the chili, boys XD
Little bit of a line up.
Best Caesar salad on the planet
Running good
Same...
Fast and quick service. Right beside the highway.
Wendy's has some of the best fast food, good fries, large drinks, 99cent frosties during summer, their chicken and beef are pretty top notch for fast food as well. They're usually pretty swamped and the workers do a great job trying to keep up with the fast pace. Petty normal fast food problems aside, it's a good place.
Good food.
They gave me a regular drink when I ordered a large but those pop machines are amazing
They will take 3 skip the dishes orders before the counter staff even looks at you.
Its what you expect for fast food, check your order before you leave the lot. If you require a drink tray, be cautious as recently I had a large drink spill in my car as it was handed to me because the tray was broken.
It's not my favourite place to go I'm just not a fan of their food
Meal type
Best Wendy's around. Like it is awesome dude.
Always great - good food, excellent service. The staff is always more than friendly, like friends or family. And they give seniors discounts!
IT is Nice to visite on a Holliday?
6 people, 6 salads, all gluten free, all delicious!! Stayed all PM playing MahJongg. Manager was pleased!
Clean and friendly
Fast service, food is well prepared and doesn't appear to be slapped together. Clean dining room.
Love the mushroom burger. Great service
They usually get at least one part of our order wrong, which is the only consistent point at this Wendy's. 3 stars because the food is typically hot & fresh, if incorrect. The staff are always friendly and efficient.
It's a Wendy's. So... enjoy.
Yesterday i visited the drive thru of this Wendy's And got 2 Chicken Tenders For me and Penny My mom ordered a JBC For herself and dad ive' Had no problems with this drive thru
Usually the food is good but lately I've had a couple bad burgers once the chicken patty was burnt and the other time they badly burnt the bun when they toasted it...
Has gotten better over the years with service..
Great service. Fast and friendly :)
New restaurant at last!
The staff here are super accommodating and always make my dad's gluten free order right. I appreciate the effort
Was a nightmare! Not only did they get our order wrong but it was extremely disorganized. The night prior we went through drive-thru and 4X we asked for a large Coke zero and a small iced tea. 4x they kept messing it up giving us a large iced tea and small coke zero, then a large iced tea and a small iced tea, then a small regular coke, then a small coke zero again before finally we got our Large Diet Coke and large iced tea and we were so fed up we just left! Usually the service is outstanding but as of late it's been pretty bad.
Very nice
Quick service for takeout. Used my coupon for 2 burgers, 2 fries and 2 drinks. I thought they would have used the cheaper fries because of the coupon combo but the fries were hot and fresh and very tasty. In and out in no time at all. People are good at following the rules for Covid-19. Pleasant experience ????????????????????????????????
Almost always good food.
Dinner
Always really busy, always waiting a little bit to take my order but the staff is amazing and always has a smile on their face regardless of the fast paced work.
Had a Wendy’s chicken combo for two today and 2 frosty’s. First fast food since March. Service was fast and the staff was very friendly even when my husband who was ordering was nodding his head yes instead of saying yes!! ???? enjoyed our meals immensely!!
The branch is solid. Fast, effective. And I love Wendy's.
Lovely
Nice decor, speedy service, and friendly staff =)
Debit was down in drive through so had to go in. Couldn't understand the person trying to take me order as her English wasn't very good. Food was great though.
Very good deals with coupons. Staff was nice and facilities were clean. Of course, the burgers and fries and frozen shake are delish!!!!
Service
Good food and staff
Wendy's is my favorite fast food, but they often have trouble with customer service and they're not really fast. This one was in-between. Good customer service but really slow.
Made my day. The best service & food I have received ever from Wendy's. I don't live close...but I will be back. Hot. Amazing. Beautiful. Shoutout to the Saturday night shift crew. THANK YOU. YOU THE REAL MVP.
Fast service. Delivery works well with 'Skip The Dishes' service, even if they do not deliver right to the door of the hotel room. Food was still hot. Quality was good, the burger was more on the o.k. side (a bit sloppy - sauce). The frosty was not very frosty after delivered, though not entirely unreasonable; never mess with my frosty.
Fast great food, always excellent quality
Super slow drive threw
Fast friendly service and consistent.
Good food. Cheaper in Canada some than in THE USA
Made good, almost forgot our frosty...other than that no complaints.
We generally go during the night-shift, and during that time the staff are always prompt, polite, courteous, and have never made a mistake with our order, and always leave us smiling. Excellent service!
Loved my burger tonight!
Very nice place to eat a good pizza
JBC's are yummy and cheap. Order them 4 at a time. They keep well in the fridge, then nuke them later for 25 seconds for a midnight snack. (Not my pics; borrowed from others.)
What's fast and always good food.
Mediocre food, what can you expect from a fast food restaurant. Some girl took my order the one time, she looked like a crack-head. I told her I wanted a coke to drink and she responded "you mean the drink right?".
My favorite one among all simply YUMMY especialy Thé Baconator : D
Never can get an order correct. They even tell you how to place the order and still mess it up. Makes it even more frustrating to discover this upon arriving at home.
This was the most pleasant fast food experience I have had in a long time. My food was fresh and essentially as good as fast food gets. For example, the lettuce on my spicy chicken was green and crunchy. The lady at the counter was great with my kids and even knew the customers behind us by name. This Wendy's team should be proud of themselves.
Large enough to have a large assortment of goods and small enough to shop without the need of a GPS
Usually good but last time I was definitely served what i didnt order????
Always enjoyed the food. Great service, and friendly staff
Food was fresh and delicious
I was blown away that the staff knew customers by their first name. Very very friendly and always willing to go out of their way. Food is great as always.
It's Wendy's, so its GREAT !
This afternoonI ordered two kids mealsAnd a Diet CokeWhen the frosty got here it was thawedYou could drink it just like aChocolate milk and they forgot both kids toysThat could have kept me entertained for quite a while
The guys that work here really need an education on flavors I ordered 2 strawberry frosties and got both of them in chocolate. And the chocolate flavor sucks here
Great service my girlfriend and I
The chicken spicy burger is really nice.
(Translated) Best spicy ckn burger (Original) Best spicy ckn burger
Best Wendy's in the city
Unfortunately, they are too busy and maybe understaffed like all other places!? They took so long to make my butter that they had to take my fries back out and throw them out to replace them. What a waste!!!
Always tasty
Great
Burger chain.
Service is always pleasant. Experience changes each time, for take out they always forget the sour cream, must always ask for it before leaving. Some drinks tend to be empty at the drink machine. Dine in, the place is clean, though some of the bench seats are a little broken. Food is always good.
Stopped to grab lunch on our break about a week ago... will likely avoid in the future... it took the employee at the register almost 10 minutes just to come take our orders, and she forgot my cup for my drink... my coworker's order came …
will not put mustard on a burger going threw the drive threw given me packets of mustard pull apart my burger what a mess this location in Welland is old dirty and outdated
Good fast food. Good prices. Fries are a touch thinnish.
I really never complain as this being my second time experiencing bad service from this Wendy's. Service was beyond horrible when I came to this Wendy's, took over 45mins to get "fast food" and when I got it, 2 combos, only thing hot was the chicken strips. 2 fries cold, 1 chicken burger luke warm. Don't think I'll be back sorry!
Delicious
Nice place to go in Friendly surroundings friendly staff and you get a really nice lunch
Standard fast food joint. Decent location, and lives up to the standards of this franchise.
Great food. Would definitely order from here again. Boss better give all the employees a fat raise. Awesome work guys!!
Meal type
Service
It's ok
Good chili and fries
Really can't complain... They are doing renovations inside right now, which is probably slowing things down in the kitchen. Drive thru was long.
Loads of parking. Quick service and drive through.
I am sorry to say it was not as good as it used to be it was disgusting burgers were cold French fries were like they say there all day gross and not fress.
Wendys is usually pretty good for fast food
Their food is so good and it is so hot. A five out of five for me!!
It's Wendy's... Food is good and staff was quick.
I am sure it was a one-off, but I didn't feel too well after eating there a little while ago. They are always busy and the lines since COVID have gotten bigger...been turned off fast-food recently so meh
Rude and incompetent manager. Will sit there and argue over there mistake rather than try and fix the situation. Sad.
I ordered chicken strips....got a cold cheeseburger. Ordered coffee and had to throw it down the drain...that is how bad it was. I called to talk to the manager and the answering machine came on. I am not going there again! Awful.
Good service but no ketchup with the fries on a take out combo.
Utter chaos, multiple orders wrong when I was there waiting 10 minutes for a salad. Just seems a little unorganized
Best Wendy's anywhere
Good food, fast service. Twice I have been through the drive thru and had utensils missing from my bag.
Good food always fresh ????
Fast and efficient service.
This Wendy's has one of the most fastest staff. Also courteous.
Great food, fast drive thru service, even though lineup was long, it went quick.
Very nice male associate..
Very nice Wendy's and a friendly/efficient staff as well. The building is one of the nicer more updated looks, and is clean. While it's summer still, make sure to get the deal on Frosty's. Always available from my own experience
Always the best
Wendy's has very good food for very reasonable prices. The restaurant looks wonderful since all the renovations have been done and it's one of the cleanest fast food restaurants. Good job to management and to all the staff.
Good
Fast food but not really a great fan.
The food is really good and it’s Quick if your on the road or if your to tired from working
Busy place
I went there to claim the meal coupon they sent me in lieu of the mistake they made with my drive through order. They missed my fries with my order. The manager was courteous and helpful.
Who doesn't love a $5 Baconater?
It literally smells like a barn as soon as you walk in the door. The ceiling was dripping water on the food trays they even admitted they knew about the water dripping and continued to set trays there anyways and the cashier's weren't very respectful. However the food was good as usual.
Meal was served cold had to return my order! Also it was about 12:30 potatoes not available and were cooking apparently ! Don’t think I would return here!
No mayo means no mayo :( ALWAYS putting mayo on my spicy chicken sandwich even though every single time it's displayed on the reader no mayo and says no mayo on the receipt. Could complain and bring it back again for the thousandth time, but I'm just so tired of it. I work 12 hour shifts, stop in here, and still haven't learned my lesson. Popeyes for me moving forward.
This is the Best eating place in Kelowna I have eaten at all the competitors and washrooms are the cleanest at Wendy's .good options for kids and has a great menu to mix and match whatever you want eg baconator with fries and chili so good salads are always fresh prices are great also
Dave's triple with cheese
Good burger
First time to Wendy's in quite a while but not disapointed. The $4.00 'burger special drew us in. As usual, great service and food. We will be back.
Good place, but don't go during school lunch 11:30 - 12:15. It's pact.
This Wendy's is the worst... to layse
Nothing to complain about. Excellent service
Would have been 4 stars but tables were dirty
Took a bit of time but it’s Covid
I love Wendy's had a great salad!
Burger and chili all the way!
Fast service and clean facilities.
Fast service. Food was piping hot.
Great place to eat
Was good had single bacon classic delux with lemonade. Used coupon they made it to my liking. Girl was helpful. Had some gas after probably from the cheese they were using.
Always love wendys food. Even better when it is hot and fresh. Good service and organized from my experiences.
These guys are absolutely great. I've been here a few times and they don't make mistakes with the order, and are really grea at taking orders correctly. They have friendly staff and well kept facilities. My only issue is the drive thru line can be rather large and slow, but if this is the cost of getting orders correct then I'm all for it.
Lunch
Cant refer, or gave them good reviews. Worst coffee, it's a drive through went wrong as we were looking for Tim Horton and ends up with them.
Fresh as always! Never got cold food there! Awesome and friendly service ????????????????
Service is fast. Washrooms are very clean. Food is hot and fresh!
Excellent service.. I ordered off app, I forget an item, I was hesitant to order it at the window but the woman working the drive thru was very considerate and more than willing to order the forgotten item.
Food was great but we waited over 15 minutes for our order and they still got it wrong by forgetting extra dipping sauces which we paid additional charges for
Watch the drive thru. They missed a burger on my order didn't notice until I got home.
For fast food restaurant they seemed very unorganized. The staff seem to be in a disarray.
Awesome taco salad and customer service
Great food and smoking cheap prices !
Quick to serve and the food was ready quick and hot
Great food, great people.
Standard fast food. At least they are trying
Just excited that I was able to actually sit in the restaurant for the first time in Months. Whitby location. Us Torontonians aren't able too yet!!
Service
Loved it!!! Old school carpeted Wendy's with great service and great company ;)
The buns aren't like they used to be however they are still delicious
Love the environment
Food was excellent
Love Wendy's it's a real treat ????????
I just bought a Grilled chicken Caesar Salad & half baked Potato needless to say I won't eat free food from this place I think they need an overhaul of the cook they dont care about service obviously
The spicy BBQ chicken burger was delicious. The employees on shift need to be a little quieter as the whole restaurant could hear them talking loudly and yelling in the kitchen area. It makes the restaurant look less professional.
Always good and relatively quick. Prices seem to be creeping up to sit down restaurant levels.
Didn't even let me pick up my food from the front counter because I was told that they're only doing drive-thru orders despite the dining area being open. Even offered to just do a mobile order on my phone and do most of the work but they didn't even wanna walk and hand me the food over the counter, that was definitely a first.
Fast service ,food quality ok personal friendly
Probably the worst indigestion I've had from Wendy's. The baconator wasn't as good as it usually is.
Quality ingredients, value and personable service. Wendy's is a notch above other fast food restaurants.
Usually fairly fast. Often very full.
Great, quality food at reasonable prices.
My burger was not tasty as usual
Boooo????????
Pretty cool because the location is shared with Tim Horton's. If you are lucky you can get a table with a flavor bar.
Very good frostys with burgers and ????
Two spicy chicken wraps, two double stacks, large chocolate frosty, medium drink... The lettuce on the wraps was wilted and very much gross. The ranch sauce I'm pretty sure was turning or turned. The double stacks had been sloppily thrown together... They're busy, I get it. But whoever did it, did it at least an hour or more before I ordered then because they were both literally cold. Like below room temperature. The large chocolate frosty was the right cup but looked like a medium... Way short. When I asked for a top up, the girl put a lid on the cup. It's self serve drinks... So I suppose any mix up would have been my fault. Except it's hard to mix up something when you don't have it to start with... They were out if almost everything except Fanta (no orange either, just the weird overkill sweet ones) and Mr. Pibb. Which I actually thought was a brand in a cartoon series (American Dad) and did not even know was a real thing. And I could have made due with either of those, except the soda lines that feed the drink syrup into the carbonated water and mix it just before the nozzle that dispensed into your cup, had not been cleaned recently. Judging by the tastes of everything I tried in attempt to find a good one... Maybe not ever. Someone report this location PLEASE
Loved the strawberry salad it was the best
Love the chicken, pecan salad. Prompt, courteous service.
Good burgs, long lines... but always worth it. Would be 5 stars if they didn't have paper straws... They almost ruin the drink.
Pretty standard, not one of my preferred
The food is all fresh and I am always greeted with a smile.
Rude drive through person, don't ask for changes to your order because they will make you feel like your causing them so much trouble
Dine in
It was a very busy day but they refuse to open more than 1 till. They always prioritize the drive through. It's a good thing that Wendy's food is always good, otherwise would give just 1 star.
cheap, decent food options, 24 hours service.
Cold burgers and when we brought them back we received slightly warm burgers. Chilli fries comceecomca. Came for a curbside pick up at Lowe's from London...very disappointed....but Lowe's on the other hand gave us great service. Sorry Wendy's we came at 11 am at start of lunch service and these burgers were not of Wendy's standards.
Service was so slow and they asked me to pay 2 more times after i had already paid. Also still forgot part of my order I'm glad i checked my bags before leaving. This was going through the drive-through.
Waited 15 minutes to get 6 cars through the drive thru at 1:30 in the afternoon, very unfriendly staff and was given the wrong order entirely
Fries were limp and frosty was not frosty at all mostly watery. 4pm Dec,30/2016.
One of the finest restaurants in all of Kelowna!
Better than the other typical fast-food joints.
Dinner
Lunch
What is it with Wendy's? They are so welcoming! Third time in a month and third time the service is beyond awesome. The girl was all smiling and made jokes with me about not being sure about two items and even afterward the staff was friendly and I heard them joking together. I can honestly say that the whole crew seemed happy to work there. And yeah, of course: food was great like always! It might seem silly but to me, having happy people serve me makes everything feel better and more tasty.
The food wasn't up to regular standards for Cranbrook fast food.
Its Wendy's, they follow the script well , the burgers taste like they should.
Always a great experience!
Always good
Great place to grab a bite to eat . Fast and friendly service.
Good
Great fries, because my kid made them! Haha
Good ice creams!
Good service with social distancing in mind.
Was ok! But not friendly Staff though
chilly is bomb as heck. and the JBC is a great deal.
I love our Sarnia Wendy's. The staff are very friendly ans courteous and the foodis great
Pretty good service and food
Clean. Fast and efficient staff. Very knowledgeable manager.
Tried the Bacon Melt felt like I was gonna have a Heart attack because how much fat and grease was coming off the burger bun it was gross never will be a return customer
Best drive through in town. Always fast friendly service with a smile. Way to go guys
Fast device at the drive through, food is pretty good for fast food, great for a late night run after a long day when we just wanted to eat and get home to sleep. Drive through screen was stuck on previous order so it was hard to tell if the staff had the order right, but they read it back to me and all was well!
This has got to be the slowest drive-through restaurant I've ever experienced in my life. I thought it was a fluke, but It's consistently, inexplicably slow.
They are just about the only fast food restaurant that don’t mess up our orders and they are fast ,clean and very well organized and great customer service and I just would like to say to all the employees and management at Wendy’s to keep up the good work and thanks for taking the time making sure our order is correct :)
Food nice and hot. Chili great
Service
The staff at the drive-thru always greet you kindly, the folks working inside are equally nice. The food is fantastic I haven't had a problem and I have been coming here for a couple years.
Yum yum. Clean with friendly and quick service.
Ok good service
I went through the drive through at like 9:57 on Dec. 23 (not knowing they closed at 10 - otherwise I wouldn't have gone through) and felt really bad about it when I found out, but they were super nice and polite about it. Food was all good too.
JBC is a nice hunk of bread.
Great food
good service bala u are the best
Lori/Laurie (not sure on the spelling) was the most polite drive-thru attendant I’ve ever had the pleasure of dealing with, excellent customer service, very prompt and polite! Thank you so much and hope to see you again!
This place is by far the worst. The manager Paula yelled and screamed in my face for no reason. And tons of homophobic comments made from all the staff. Nothing ever gets dealt with. And also there's no security cameras. Very scratchy. I'm so happy that I no longer work there.
Amazing food and great service ❤
Don't use drive tru if you need a minute to think. Horrible customer service!!
It was batter then I expedite
Excellent
Spicy Chicken all the way
Forgot my onions.
I like that they have gluten free options and they do a great job with the lettice wrap burger and know what they're doing.
The worst Wendy's I have bought from!!!! I have had the burgers, sloppy... chicken, dried out and the service unprofessional! I have given this location multiple attempts to 'make it better', but without fail this staff continues to give low quality products and service. I do not recommend it as an option to spend your money at.
Great location good food.
Normally I don't eat fast food (????) but my car pulls hard to the right and I'm forced into the drive through lane. It seems rude not to order something ... and I don't want to look like a total dweeb ...like just driving straight through with out getting any food. Oh, and also the burgers are dang good too so it all works out for the best. Stupid car.
The staff is super accomidating and friendly. The portions are huge. And you really get your money's worth. Highly recommended!
You find yourself wondering what exactly you should have for supper. Meatloaf? Naw. Pasta? Had that yesterday. Steak? Forgot to take it out of the freezer. Then it dawns on you, you want something that tickles the tastebuds. You pull up to Wendy's and there it is... #6... Spicy Chicken Sandwich. The most epic sandwich if you've ever eaten. So spicy. So delicious. Go get one.
Great food nice people
Great place to dine in or takeout for one....for the family or for the group or team....inexpensively priced but wonderful quality for your buck...
I have been eating fast food for over 20 years and in victoria no fast food has topped this location. I have tried all the other locations many many times. I always order the #4 double with large fries and a coke. Always looks like it should and always tasts like it should. Fries are always perfect. I have never been disapointed with this location, never. People. The people here work very hard and do what I consider a thankless job. They smile and are very friendly regardless. Great bunch who need to be recognised. The owner and manager are always in the mix making this machine fly. Its hard to build and maintain a great team and this group has done just that.
Wendy (yes, that's her real name) is always so nice and social, I stop by here when I drive back from Ottawa since this location is always so clean, not too busy and has the best chicken fingers!
This is my favorite burger chain. Food is always good in all their locations.
One of my favorite spots
Drive thru was slammed, which made the wait longer but, they crushed through it effectively.
Good food fast service
Meal type
really hot. had baconator. perfect
Wendy's always fresh ????
It's a Wendy's, service is generally fast and staff are friendly.
Quick and Friendly!
Drive thru horribly slow ( avoid at all costs )
Always consistently good food! Good value too.
Service is great. Food quality and food presentation has really gone down hill. Have stopped going there all together
Fries weren't hot and I asked for no onion and there was some in it grrrr
Currently under construction But very efficient and quick service
Service
Lineup always a block long but the staff really work hard and the line moves fast. I would go to this location over any other fast food joint
This woman is very rude. she ignored me.
employees will soak the floors with water if you want to dine in late... "eat great even late" eh?
Good for fast-food nice and friendly workers and management
I thought it was great that all bathrooms are now individual and are marked "any gender bathroom". Way to go Wendy's! Also was an employee cleaning the exit door after anyone touched it.
I had a delicious chicken burger meal! For less than $5!
The food was bland and expensive. Staff is also not friendly.
Always good
This location couldn’t be filled with more useless people. 1/5 yes that’s odds on them getting an order correct. The manager is useless and figures a small frosty will fix all. I’ve driven across town on multiple occasions to get food that was forgotten. Tonight’s was especially fantastic. Forgot an entire meal for a member of my family and then when I call the location I’m told “I’ll put it in the book for a free JBC and fries next time” so what the hell does the kid eat this time? You should be refunding orders you screw up, dummies.
With this zombie apocalypse... This place has the fastest fast food available. The drive thru is pretty quick compared to many other places. Whatever they are doing... They are doing right
Fast service and friendly staff, burgers are juicy and filling. Love the Frosty and touch screen beverage dispenser.
Great staff! The inside looks very good and the way they serve is very quick. I recommend for a good Wendys experience.
Best location! They never miss anything, and the food is great quality.
Food is always good and fresh, but easily the slowest drive thru in Victoria. Even if you are the 3rd or 4th car in line, expect to sit for 20 minutes.
Always a good jbc
Always get our order right and quick friendly service
Good as a Wendy's gets.
Good food, good prices. The staff are very POLITE and helpful.
I wish I could give it a zero. Waited half hour and then our food was cold ????. Staff was friendly though not their fault they were under staffed.
Good place to eat burgrr
Loved it, great service, always friendly.
It's a Wendy's...
The chilli is good
Dinner
Long wait, forgot dressing for salad, burger was good thou
Cold and fluppy fries.
Slow service don't understand meaning of no salt on fries
Always amazing burgers
Always good fopd
Love the burgers
Excellent salads, burgers and drinks. Drive thru busy.
Always efficient with friendly service. Order has always been right the 1st time. Although they never ever have vanilla frosty's, we've been trying fir over a year, maybe longer and they never have them available. They're chicken is real chicken, they're burgers are never frozen and they're fries are not over salty compared to other fast food ????. Chili is good, salads are good but expensive if u want to eat healthy like every other restaurant.
its okay but service is often very slow. even tho they have employees
Burgers not as good as A&W
Its really good the food is really good and there's so much options to choose from!
Asked for spicy chicken with ice tea got normal chicken burger and Pepsi what is wrong with you guys it's only drive thru going should be easy ugh and I'm in Enderby so can't go back
Good customer service, but ordering is really confusing, but that might just be me not being use to it
Wendys offers a unique change from my standard go to fast food chains: McDonald’s, ANW, Tim Hortons. They have a best in class value menu but the overall dining experience is slightly less than Maccies across the street. The staff here are quick at the drive through and even faster for the dine in experience. Another Ring was granted in this review for the unique menus items that rotate through such as the Kobe beef burger that they had offered earlier in the year. Grilled options are not the best here but the crispy chicken more than makes up for this. Washrooms we’re cleaner than the dining experience itself. Thanks Wendy’s for providing a unique fast food menu and great value menu.
Very nice staff.
went through the drive thru tonight and i can’t believe how amazing the staff were!!! 10/10 fast food experience!!! would recommend to anyone!!!
One of the ladies at front kept calling me "bud", I don't care if it's a fast food restaurant. show some respect to customers and also the management seems like they don't train properly took the lady 5 minutes to put in 1 order on her screen..
Staff are amazing and so is the service. Everyone is very friendly
Wendy's is 1 of my favorites.
Nice staff. Chilli is good and well priced. Very clean and modern.
No go
Cheese chili fries were amazing
If you've been to Wendy's anywhere else, you've been here. Service is very consistent across most that I have been to. Service is hit or miss, check your order before you leave the property.
Fresh never frozen burgers. Chocolate malts. Fresh cut French fries.
Amazing food, Amazing place!
Fast service
Fast service, food was hot
Once we were able to place our order we got our food reasonably fast, however was a little miffed when Skip The Dishes came in and they dealt with him first. Then as we were about to place our order another Skip came in and he asked for his order number before taking our order, then rushed us through very quickly so he could finish dealing with Skip. Otherwise, the food was good and the restaurant as clean. I dont think that Skip should take priority over other customers at any time though.
Its Wendy's,they do burgers and stuff.
Went through Drive-through, the girl working at the window was rude about giving the right change back to me. I payed with a fifty dollar bill and change to get back Bill's instead of loose change in return. She also made a mistake with our drink sizes and fries were soggy when I asked them to be cooked well done and burgers were cold..after giving me my order she slammed the window on me with attitude. We wait 15 minutes for our order.. bad customer service...
In Cranbrook,great for 99€ frosty.
This property gave my husband a drink where the soda diffuser was in our cup.. Severe choking hazard and could have killed a kid. Spoke to relatives that used to manage a wendy's and they stated to me the only way this could have happened is of the employees were negligent and did not fasten the diffuser properly. Makes me wonder how many other things are being over looked in this property.
Great location. No complaints
Stuck in the drive thru for 15 min. Only 3 cars ahead. Very poor service
Best brosted chicken
Clean and good service
Decent food, decent service, quite busy at lunch time. Simply an alternative to McDonald's. Nothing exciting.
Not recommend. Not clean especially washroom. Also, Clare the manager at this time was rude even though I talked to her nicely. Charged me on something I didn't order. Never come back again and very disappointed with Wendy's and I have to take my kids to other restaurants.
Came here and waited 15 minutes in line with just 1 person ahead of me.
Fast service
It was good
Good burger. New fancy machine for getting your own drinks. Lots of mix options.
This location used to be amazing. You would order pay and but the time you were at the second window you would take your food and go. Was there last night, speaker box was malfunctioning. Pulled up to the window and the grouchy lady working made me feel like it was my fault. Confirms my order, I pay. Get home. My ided tea is a gross ass Coke zero. Not driving 20 mins to go get an iced tea. Work on your business.. maybe take grouchy lady that looks like she does crack off the drivethru window, she is terrible at her job
Good quality food with helpful services
Lunch
Although the drivethrough was crazy busy, the staff were friendly and got us through as quickly as they could.
Got hustled by my local Wendy’s. I asked for a combo and a baconator at the drive thru that should add up to 19.13, I had a coupon for a free chili as well so ordered that. The manager who served me misheard my order for 3 small chilis, scanned my coupon and promptly charged me 24.87. After I told her I only wanted one chili she gave me the food and shut the window, I had to wait around for her to open it again after I asked her for money back. She only gave me 3.25 back in the end after arguing the price, not even apologizing for the error she made earlier. I love Wendy’s but this is what it takes to have me never come back again.
Ordered trio, when I got home frie box was half full and it seemed like they scraped the bottom of the pan not to make a new batch. Very disappointed.
They messed up my order not once but twice and for got to give the meal for my kids which I had to pay a difference!!! Never again..
Fast and affordable but staff need to pay attention to what is being ordered. Receipt was correct- cheeseburger with ketchup. Got order home and burger had cheese, bacon lettuce and sauce. No ketchup. Luckily someone else was able to eat it
Good fast food
Good food
spicy chicken sandwich was very good and staff was very nice!!
Great food but a bit more expensive than competitors.
Great food fast service so much better the McDonald's
The Baconator mmm wish they had the bacon portobello mushroom burger as a regular item...
Friendly STAFF
Wendy's is the best hamburger in town.
Best of the chain burgers
Fresh spicy chicken ????
Friendly staff.
Was good service food was good
Best fast food burger
It Wendy's don't expect an interesting review. The drive through worked well and we got our order
Better options out there
Burgers ok
Did drive thru ... food was hot and service was quick
Wendy's...great chicken wraps and smoothies.
Not super great fast food, the frosties aren't even blended nice and leave a weird milky residue on your tongue
While there was an issue with orders a couple weeks ago that even I noticed, overall especially gauging over the past year this is one of the best franchises of Wendy's I've been to in Western Canada.. Compared to other fast food franchises in town this one is managed extremely well.. The service is quick and the products are typically prepared with care.. 5/5
Friendly staff, good food.
old store ... messy ... very impolite staff
Nothing beats a JBC. Staff are friendly. Dining room is modern.
Whomever owns and/or manages this Wendy's should come in and organize this restaurant. Service is very unprofessional. There was an irate customer ahead of me and noone at the restaurant was capable of diffusing the situation. The amount of yelling that was happening was embarrassing. We had to just leave as noone was able to continue serving. Covid19 restaurant rules and regulations should be properly explained to employees as well as signs indicating as such for customers, this may help prevent such disagreements in the future. Also teaching managers how to diffuse conflicts would also be helpful. Because of this incident we went to A&W.
Just delicious!
Salads are amazing.
Very good
Picked up a light lunch. Fresh burger awesome!
Work on your lettuce wrap burgers. Wrap them insead of putting them in containers. Having them hand held is easier. Also, put the mayo on the burger, not on the side. People who drive through are usually eating on the run and don't have time to mess with cutlery. And low carb options are extremely popular. Take note from a&w... should have taken a picture... It was disgraceful.
Terrible customer service and very long wait times for drive through
Service is very slow especially on busy sunday afternoons. Food is ok when they get your order right.
Ouch
It was the best chicken burger I have had recently.
They get the order correct most of the time and service is fast.
Guess now 50/50 people are wearing their masks, seeing we're in Stage 3 procedures! But ordered The ???? ator , 2 lg fries, & a large drink! Noticed that they don't drain their fries when dumping them! Plus way to much salt on them! Requested no ice in drink, & sales clerk doesn't listen really well to the customer
It's hit or miss but there are some staff that really go the extra mile to help get upgraded order quickly and neatly which is rare these day
Consistently good food, good service, quick, even with long lunch line up.
Great tasty food not like food that's been slacked off. Delicious food
Was good
Got a chicken burger..a tiny see through piece of tomato & a piece of romaine lettuce that didn't even cover 1/2 the bun emailed pics to home office & left a message locally ..no reply...nanaimo restaurant near rock city..so disapointed..no follow at l
Always reliable and the manager came out to ask how our eat-in meal was and if there was anything we could recommend to improve our experience. That was the first time I've ever had that happen. Worth five stars for that alone.
Super friendly staff! They gave us a frosty for a little delay.
It's Wendy's! Always a great treat. Service was average but good and friendly
Nice food ????
Take out
I absolutely live this Wendy's always get my order promptly and correctly staff is incredible keep it up
Great place for burgers, not so sure about the rest of the food, fries were blah, frosty is a heartburn waiting to happen, not sure what they make it out of but I remember it being smoother and creamy, not so much anymore ????
It's Wendy's
Very fast and friendly service.
I ordered on Uber, got the wrong order. Traveled to their restaurant for it to be changed, manager takes my order, takes a good 10 mins before giving me news. Tells me he will redo my order, prints it from the Uber tablet, and gives it to the staff. Turns out he had the wrong Alex order, so I waited another 20 mins for nothing. After checking and checking again with the 2nd manager, they finally found my order was not correctly punched in by the cashier so they did my order, the right one this time, once again, another 15 mins, and they did not give me any form of compensation for all the problems we encountered.
Friendly staff.
Restaurant is clean, staff is friendly, food is hot and my order is always correct. Everything I want from a fast food place.
They definitely water down their Frosty’s. Little disappointing.
Ordered a baconator, but got a completely different order that was cheaper. In the end I got the wrong order and payed more than I should for it
There chicken sandwiches are amazing!
there interac not work had pay cash what do I do If I didn't have the money on me to pay stave
I ordered through the mobile app. How hard can it be to get the order right? I ordered a spicy chicken sandwich and when I got home I saw it was a cheeseburger ???? So I called and spoke to the manager and she didn't even apologize, she just said I can do one of 2 things: you can come back tonight and I'll replace it or I can send you a coupon in the mail. I asked if I could come tomorrow and she said no, I have to come tonight. Absolutely terrible service. She's acting like as if she's doing me a favor. I don't even like wendys much, their spicy chicken sandwich is basically what I order if I go. But she's the manager and she didn't even apologize. Who trained her? My visit was today, October 6,2021. The cheeseburger was gross. Looks good but ew I don't like their burgers.
Luv this Wendy's. Great staff, friendly and efficient. Highly recommend.
Ordered spicy chicken sandwich, which is my go-to. It was terrible and dried out. Maybe it sat too long before being served?
They are always so efficient and staff is good
Nothing could be better then their avacado salad and a nice strawberry lemonade!
Fast service and good eats
So slow i have been in the drive thru for over 20 mins
Basic Wendy's with below average customer service. The wraps are a good price though.
Not bad food but can be sometimes a wait
Love Wendy's always great service and food
Ok, love spicy chicken wrap ,hate the lay
When you ask for crunchy or eatra crispy, check before you leave.. They don't always do what you ask for..
Love the burgers, hate the fries... Wendy, you need to get some seasoning salt for them boring fries!!
Great fast food burgers.
Basically what you would expect from a Wendy's
yup, it's Wendy's
Love Wendys .. how'ever the wait was a long while ..
It's ok. The inside could have a better look it's oldish. I felt it smelled a bit with something. The service was very good.
I love their chili
Quick and tasty lunch on the go for the daughter...she loves the toy
Enjoyed the atmosphere and my meal
Hot and juicy and always fresh.
Very good fast food the girls at the take out window they give you a nice smile that is great a smile is all ways good
Not the best value for the dollar these days. Extremely small burgers with 7 dollar price tags. New edit. The drive thru offers very spotty service. Communication difficulties at times and extremely long waits at said drive thru at times. Latest wait was 25 minutes with only 8 vehicles in line. Had to abandon my meal and drive away as the majority of my half hour lunch was taken up waiting in the vehicle line. Will not be visiting this particular drive thru anymore. This is definitely not the first encounter of this type, at this drive thru.
Got diarrhoea here. Oil is old. They only change it once per week
Great service, good food, interior and exterior could do with a facelift
Wendy's disappointed because no Jr. frosty with my order even though I have key tag
Frosty's are great
Never any complaints
Staff likes to argue about what’s in their burger. When I say I don’t want tomatoes, onions, or pickles, I’m simply saying I don’t want those items in my burger. Twice have I ever ordered from this place and twice they have messed up my order. Seriously how hard is it to have a homestyle chicken sandwich and and jr cheese burger no tomatoes??? While the staff argues about there not being such items in the specific sandwiches I’ve ordered and yet I still find it in there. Not to mention since when did the jr cheese burger have bacon??? Horrible. So if there’s no tomatoes in the sandwich then why is it everytime I get it and after ordering it without tomatoes you still put it in? Possibly one of the worst Wendy’s I’ve been to. Also the only reason why I even asked for no onions or pickles on the jr cheeseburger is because on your site the picture of it has it not to mention your description of the item as well. If it truly doesn’t contain those items change the picture. It’s false advertisement. Never again with this Wendy’s who can’t do a proper order and rude staff.
8 cars in drive thru so I went inside. Only five people in line inside. By the time I ordered 12 cars had been serviced and one SkiptheDish. 28min wait from entering to food being served. Would have been faster to idle in the long drive thru apparently.
Service
So much better than McD's
Five stars only because of the food, very pleased with the food, less with the staff
I ordered food at the drive thru but forgot to order a Frosty for my younger sibling so I *asked if I could* add one to my order at the payment window and the lady said "Sure, no problem!" with a smile but walked away groaning and complaining very LOUDLY in a very dramatic and monotone voice (might as well just say yelling, that's how loud she was) as the window was closing. If it was that much of a problem, she could've said so as it does entail her job description. That is what happens when you hire kids to do the job of someone who's supposed to be a professional at customer service. What are you running here, a daycare full of kids running rampant unsupervised? I can only give 1 star but because of the really nice woman who took our order, you are that 1 star. Thank you.
Burnt friea, chicken strips?( 1 strip and 2 Round things) and that is a large patty?
Got a lucky break I guess when I went in after 3 skip the whatever drivers and got my order before them. Really tired of seeing no line and waiting for a someone else's giant delivery order. Sometimes I just feel like something from Wendy's. It's always understaffed for how busy the location is.
Baconators for life! Service was good. Burger was awesome
The kids love it
Tasty food. Not always hot.
Great service, fresh food, awesome experience ????
Good food
(Translated) Rather disappointing, the decor is in dire need of renovation and the food was not as good as in other restaurants. (Original) Plutôt décevant, le décor a grandement besoin de rénovation et la nourriture n'était pas aussi bonne que dans d'autres restos.
My go to fast food stop. Always love to stop in and see the friendly staff and great food. Jaime definitely goes above and beyond with her customer service skills she's exceptional
After my visit today, I will not be back. I waited in the drive through line from 11am until 1120am before my order was taken. I was 4th in line. Aside from the extremely long wait time, the order taker Renita has a serious customer service training deficiency. I was was thrown the interact machine to use, I was handed my drink so hard the top popped off and I almost spilled it all over myself. And then the food was THROWN into my car window. Absolutely atrocious.
Not as good as it used to be. Haven't been there for awhile. I've had better burgers at A&W. Unsure are not as good as before. Prices are little high.
Always have good and quick service... And it's really nice that you can change the fry for a delicious chilly or even a salad or backed potatoe...
Between a very poor drive-in speaker system and English language difficulties, it is very difficult to place an order and get it delivered correctly at the window--- particularly if you have a large order. Too bad because, although a little expensive for fast food, it is usually tasty. . .
It's was a little dated but the food was good and the staff were friendly
Computer was down. Staff struggled with manual orders causing a delay in ordering. Food was fresh and tasty, gravy was a little thin.
Service
Horrible service. Drive through order totally wrong.
fast service And very friendly staff
Fries wẹre so salty
Wendy's nuff said
Haven't been to a Wendy's in a really long time. Our young one is 9 and has never had a frosty. Since they taste as good as they used to and are on for 99 cents for the small whst better time to indulge. Staff were friendly and helpful and everyone was tidying up between customers.
Great quality food and great service! Get the grilled chicken!
Really great service! For the most part, the food was very tasty.. However, the buns are a little bit tough for me. The Homestyle Chicken burger is VERY good! Will recommend.
Well maintained location with friendly staff.
Always a great place to get a quick bit to eat.
Typical Wendy's food, but slow service.
There isn’t a Wendy’s everywhere so it’s nice to have one in the area. Tasty burgers!
Decent location.
I haven't been to a wendy's in awhile. But the beef patty was just off for me at this one. It did not taste the same. Tasted like a McDonald's beef patty.
Dinner
Love the food but they always mix up my friends order lol
Yumyumyum and Kim's awesome too ????
Always love the square burgers
Excellent hamburgers...terrific Frostys great frites
These 2 whit girls that works st night time are not professional at all,rude and they keep swearing while working inside ,low key gals with no education so probably that's why
Take out
Good chilli
Such a convenient place for a quick bite. Staff is always friendly and place is very clean always! Price are fairly good looking at quality of food and service! The timing is very convenient and right next to timmies so works for both coffee and food .Look forward to visit soon and recommended
lineup in drive thru was a bit slow, but the food was good...burger and fries tasted very fresh
????????It is just owsm ????
JBC’s baby
I chill and free drinks if we are over 65 , and ???? or good ???? to.
This location has always been fast and gets my order right consistently. Good stop for quick food!
Food was hot and fresh but the crowd that sits around can be homeless and or unruly.
So fun to play golf
5 stars for an individual's extra attention to service. The lady who served me last night, after I'd ordered a Jr. Cheese Burger and said that's all, suggested water with it. I was so surprised! Especially after playing 7 innings off softball..Thanks!
A nice change from big Macs but way pricier
Favourite fast food place
clean place, great food and fresh
Delicious hamburgers! I love it!! A little bit expensive but delicious!
Good good
Quick efficient and tasty
Fast and friendly place and people
Quick and easy. Good food
Best combination: 2 Dave Singles with a Large Chili.
Bad service
It's a typical Wendy's. Good service.
Good fast service
Mushroom asiago...mmmm
Charged $0.60 to add less than a teaspoon worth of cheese sauce to the top and bottom of my Son's cheesy cheddarburger. That is pathetically cheap and greedy policy.
The staff is really unprofessional. They charged me twice for a little amount of $7.90. The manager herself came to the window definitely did refund me the money but also told me specifically how to order at their store to make it easy for her employees. Excuse me, what? Now I have to learn a specific way how to order at every different store. Ohh come on guys. Never visiting again. Wendy’s Brockville sucks!
Customer friendly.. Wicked fast service
It's tasty.
Tasty food
Best time to go is between 12am-2am. Food is always on point.
Whomever designed Wendy’s in Brockville should be fired. It is sterile, cramped, small and uninviting. I am a Wendy’s fan, have been for years but after my experience with the “new” space design, I am looking at other options. The staff do the best they can in an unmanageable space and through it all they are professional courteous.
Very bad attitude, bad customer services.
Won't sell me food because I don't own a car. That's discrimination.
Tasty treat off the beaten path
The people are friendly. The portion sizes have shrunk and the cost has gone up. Food is ok. Nothing to rave about.
Depending on location and staff it's great.
Fast friendly service and good food
Found a long black hair in my burger.. nobody in the back wears hair nets. I suggest if you do eat here to inspect your food VERY carefully.
Just amazing as usual. Very friendly staff and wonderful food.
I loved the Baconator, it was so delicious and I had fries plus a fountain drink which made it a combo. I went through the drive - thru then ate it at home. I also love the frosty!
Fast food. But good for what it is. Drive through is fastest. Spicey chicken sandwich can't be beat.
Just not a fan...however the ice cream was cheap when it was on sale.
Fast and friendly ???? An yummy food ????
Great staff and great food.
I'm on a Wendy's spree ever since ERB dropped a vid with her in it. I respect how this company brands themselves. On a more food related note, had a burger...it was good hehe
I Love there food they give a good portion of Poutine I Love there Salads too and other things they eat there hamburgers
Great staff!
The service was great at this location and food was hot
Cold food
Lunch
Meal type
So busy that the Cheeseburger was thrown together, rather dry. Fries were close to raw
They forgot a part of my order. Had to call them and drive all the way back from home. New order was also cold.. Just go elsewhere
Looks really nice in here since they renovated. We ordered from a friendly lady and got our food surprisingly fast. Our burgers were delish
Always such a clean environment with very friendly staff.
Great food
Its Wendy's, Fast food.
Excellent food and fast service!
The experience for nine PM snacks to dine in was slow. There was a constant rotation of Skip the Dishes drivers and a backed up drive through. Also my frostee was soupy. Otherwise the food was fine.
For fast food Wendy's is the best there is. This location is good they are busy enough to always serve fresh food but not too busy that there are large line ups. Over all experience in really good
Can't beat the value in the Dbl. J.B.C... And the ???? ???? 'ade... No words!!!????????????
Good, clean, fast
Staff & Manager were super helpful, friendly and helpful.
Place is always understaffed, pop machine is always out of 70% of flavors ,or there debit machine doesn't work...
Bathroom was a mess, the restaurant wasn't busy but food took longer than expected.. I think there were a lot of new staff and lots of training going on tonight.
Sadly my order is almost always wrong in the drive thru. I go in and they make it right though. Food is good and people are friendly.
Extremely disappointed with entire experience
Wish spicey chicken was more consistent with regards too heat
Summer Strawberry Salad was delicious.
Nice and clean restaurant. Great food.
Long wait...
Had lunch
I found several hairs in my food numerous times, I love wendys so I tried to overlook it but after finding a hair in my food 4 consecutive times I can't go back????????
Good food
Was good
Very bad French fries, I will never buy again
WHY IS THERE SO LITTLE CHEESE ON MY NACHOS WHAT IS THIS?!!!!!
????
It's fast food always good
Good food
In comparison with ???? ???? and macdonald, u r getting better quality of ???? . Drawback : Their drive through is little bit slow and their parking lot has become a hanging spot for addicted people
poor consistency
My food is consistently cold and i’m almost always missing at least one food item. Service looks annoyed that I am there. Would not recommend!!
Fast and good
They now have cherry coke in drive thru! Need I say more?
Everytime they are short on something. I usually go there to buy the new burger they show on adds and everytime they had ingredients missing.
Fast, polite service. Great food to boot!
the Wait took us 40 minutes I hope they fix this soon
I went there to get takeout for me and my wife, the actual food we got was good. However, the fresh salad was missing toppings and dressing. Didn't realize this until I was home, we called and spoke with the manager. We were provided with the same salad free of charge next time we went.
My favorite fast food place
Great service. Walk right in. Order was quick and food was good. Fast food, fast service. Thank you.
Great staff...clean
Great food the service is a little slower but its because it is always busy.
It's a Wendy's. Typical fast food. This location has a drive thru. I think there may be supply issues because of the BC flood disaster, ketchup was sparse. I don't usually touch fast food, only on rare occasions. I use to love their milkshakes.
They don't give free water. The kids working here don't know what goes on the burgers they offer, nor do they have the ability to take an order with any scene of comprehension. Save your self the aggravation, go to Harvey's.
They suck at accommodating skip drivers that are deaf, they give them no other options but to CALL. I just saw them hand another skip driver their order while ignoring my father who tried to text and had been standing outside for over 5 …
Being a Sr. I get free drinks here. Just ask and pop and coffee are free. Ordering a Jr bacon cheeseburger or a baked potato you get through the cash at around A Toonie. "That's $2 Canadian". Thanks to Dave Thomas RSVP, Wendie's founder. Great to be a Sr, Some Days. By the way Sarnias Wendie's on London Rd and Murphy is a clean, new and great place for a fast food treat.
The upper seating area can be a bit cool and drafty, but service is usually good here. Wendy's is high on my preferred fast food options.
Love the spicy chicken sandwich! But please, reduce the amount of salt.
Great family restaurant. Lots of families here. Wow!!!
Always good
Nice an clean location. Staff was very attentive. Order didn't take long to be done. Thank you!
Service
Saw one of the workers preparing meals without wearing gloves, but nice food though.
Take out
Good burger short and rude service
We had a lady at the drivethru who had been there 21 years and got our whole order correct and hot even
Good food, got what we expected. It was $40for our family of four to eat which is pretty reasonable these days.
Always nice and fast service.
Service was so pathetic that it was sadly funny. My gf and I eat out several times a week and thought fast food would be a treat. It was not fast, and using the word 'food" would be a stretch. The floors of the restaurant area were filthy and all the garbages were overflowing.
Geeat food (hot and fresh) great and pleasant service, highly recommended.
My favourite fast food place excellent service and great food
Well from 5 stars your now 1 for me, I have tried to contact Wendy's in every way and no response at all, your online payment don't work but you advertise they do?? You load your money on the app then can't place any orders.... then the next day same thing? I want to be contact by Wendy's district Manger.
Love the chicken wraps
Mehta, place to eat but lots of teenagers working there... overall, you're good
Dip those fries in your frosty!
Super slow. Waited 35mins for a spicy chicken burger. It was good but forget trying to get food here on your lunch break. Wont happen.
Crummy. Got all the order wrong. Did not even give napkins. ????
This is close to where I work, really started to enjoy burgers here. Baconator is on sale $5.00 and do the online survey & you can get TWO premium burgers for $5.00 until May 26th!
Freshest price you can have, the meats are massive and juicy! Best hamburger ever had
Anti maskers working here currently. I don't recommend unless you want a side of COVID with your spicy chicken. This is during the worst outbreak of the pandemic no less, pure insanity.
Fast and food is always delicious
I was on my lunch break and forgot my bankcard at work so the lovely lady said that's okay take your lunch and come back to pay! So nice !!
Friendly, good food, and was fast
It's so great that i could have gone in with my kid and sat down and eat. I don't have a car so I appreciated the break.
Smile staff! In this dark season of our life. I always enjoy them. Keep up Guy's!!
Regular style Wendy's Clean bathrooms and good Cohen practice protocols in place. I really love the salads there
Wendy's is one of my favorite fast food places. Quite honestly the quality of their meat and burgers themselves are much better than competition like McDonald's and Burger King. My favourite meal is the double patty and I always load it with mayo (I know - mayo freak here) - but it just tastes so good! Their fries aren't bad but they aren't anything to write home about either. Overall I'd say that you always leave feeling the most full from Wendy's. Their prices may be going up but hopefully not - one suggestion would be to have more days where burgers are on special.
Fast food is always hit and miss depending on the time of day you visit. Weekdays in the evening is the best time to visit. Order the junior bacon cheeseburger!
Hamburger was dry. I had to ask for mayo and ketchup.
Love my lettuce wrapped burgers!
Great hamburges
My husband and I went there today for lunch, and had the mushroom melt burger. It was pretty tasty! But their frys suck!
Great place for a quick snack
Can't go wrong with Wendy's. Consistent with other locations and clean.
Meal type
I enjoy the food and the service but was astounded to see US tax information on the receipt! Come on, I live in Canada, I am Canadian, I will stop eating at Wendy's if I'm paying US taxes for eating in Canada. And I really don't want to know what US does regarding taxes on my receipt thank you very much. First time seeing this and it is not my liking....jmo but it is my right
The best place to go for fast food burgers. Their specialty salads are delicious and fresh
Fast and friendly
Love the spicey chiggen burgers here. Unfortunately I haven't been in a few months, the wait to even get in the drive thru line is always backed up to the road at least 3 cars deep... ????♀️ I swear yall could have a second location no problem
Never had an issue with this Wendy's
Great love the fries
Fresh is best. Wendy’s is fresh just ask for your chicken made to order. Trust me… It’s best
Their burgers are always hot and juicy.
Fast and very efficient drive thru as well as store front. Number one Wendy's location to visit when craving a Spicy Chicken.
Great staff, friendly experience, and even better food.
Food is good. The restaurant needs an upgrade. Regardless of the time I have gone, the wait time is long.
Worst drive through experience. Not a single person at the window looked me in the eye or said a single word. Even as I sarcastically yelled "thanks have a good one!"
Baconater was all that, Great customer service & quality food
(Translated) Disappointing experience, after listening to the franchise for a long time in tv productions, I found it expensive, particularly for the small portions that were served to us. A disappointment. (Original) Experiencia decepcionante, luego de escuchar de la franquicia por largo tiempo en producciones de tv, lo encontré caro, en particular para las pequeñas porciones que nos sirvieron. Una decepción.
Service
Clean and fast
Getting food for my wife. Can't eat here, to much Cross contamination for my gf allergies.
Their salad is super fresh
Got two crispy chicken wraps today on my lunch hour. Not only were the wraps stale but there was a hair in my food, very clearly not mine. Didn’t have time to go back and have it remade so I went without food on my lunch hour. Won’t be going back.
Clean ,can eat in space out dining . Neat . Food was well prepared .
Discrimiated against our medical rights would not serve food because of lack of paper mask that we are medically exempt from... which is against the law. Will never return, our family had to wait in line only too be told they would not serve us. ????????????
Food great..service very good!
It's Wendy's why are you even in the reviews section...
great location. this place is always clean and tidy. staff are friendly and serves customers very well. cozy place to visit...
My order was filled correctly this time, and even got napkins and straws. On top of all that it was very quickly done.
Good for snacking on chicken wraps
Food was good money paid. Restaurant was clean and we'll maintained. Staff were friendly and efficient.
Chilli is thinner than other Wendy's
A bit overpriced for a salad, but tasty nonetheless.
First I’d like to say food was great nothing wrong with the food. The staff member working the window was awesome, super friendly. However the older gentleman working appearing to be the manager was extremely rude to the staff. We were waiting for our order and happen to see and hear him hit his staff member not in a joking with a bag. His whole attitude was very inappropriate and disrespectful. He mentioned to staff member that he had 4 skip the dishes order waiting but instead bagged the food that the window worker was doing perfectly fine. I feel super bad for the staff working the drive thru because he shouldn’t have been treated so rudely He didn’t fully close the lid on my poutine which I almost spilt it on myself
Nice burgers. Amazing customer service and good location
Great staff
I can’t believe how rude the staff is here. I watched them berate a delivery driver like they were a second class citizen. Giggling about it afterwards. Just sad. Everyone needs to make a living.
It's fast food so you get what you pay for. Rebecca is a friendly cashier with a genuine interest in customers life's.
Fresh and delicious every time !
It's Wendy's.. enough said.
Pretty nice lookin place for a wendys! Food is consistent.
It was ok. The burgers weren't fresh but were ok. Not sure I'd do it again
its fast "food"
Have food that's good for even though it's fast food
Good food and good service. ????
Took a while to get the order but was worth the wait!
Fast and delicious
Good
Good
Fast service nice kids working
Food good , decor outdated
Good customer service , fast and efficient. Can't wait for the northshore location to be open and operating again.
Awesome fries
Love Wendy's , they make the best burgers , its amazing.
So slow tonight unfortunately. Besides the fact i hit the 9pm rush hour lol, it seemed to take awhile. But the food was good
Wendy's never disappoints. Always great food and excellent service. Best fast food restaurant bar none. Also, even when the drive thru line is long, you get through super quickly.
Always the best service for this location
great!
Excellent customer service. Their Strawberry Lemonade is soooo refreshing
Friendly but slow
Dinner
Dinner
Great food and friendly staff! I love how they walk around offering mints! Pretty cool for a fast food place!
When filling out the survey found on the receipt, Wendy's offers a great deal. I highly recommend this. It is a substantial return.
staff was kinda rude lmao but they have like...the best nachos
Had double cheeseburger with fries, was soooo good!
Wendy's is for my part the best fast-food chain in Canada. This one is well arranged and the staff is very kind and understanding with foreign people. Thanks...
The service was good under the circumstances of the large amount of other customers.
I love Wendy's , but this location is a hit or a miss. They often mess, up your order, forget to give you straws or napkins. I only use the drive through. No real complaints about the food quality. But frustrating to drive back or to never have things you need with a hungry kid!
Awesome !!!!!
Good location, never had any mix ups at this location, food is always good. Service here is always fast. Added bonus here is it shares the same building with a tim Hortons.
Loved this place great service and great staff
Ok but AC setting to cold uncomfortable temperatures
Food is good. Staff is friendly and helpful.. But I am a bit biased now that my son works there.
Food was good, service was too be desired. Took 15 minutes to get food. Ice machine for pop was not working. Had to go back to get a fork and croutons for my caesar salad.
Debit went down during my order, I watched my food get thrown out. Super unhappy.
This Wendy’s always has friendly staff and quick service. Would highly recommend!
Meal type
Extremely friendly staff! Very good, clean environment. Amazing food
By far THE WORST Wendy's in Nanaimo , the last 2 times I've gone through here the buns weren't toasted , the meat was cold and dry , over sauced and incorrect.this place had been the best Wendy's before the upgrade and new staff . Now it's service and quality is severely lacking .
Same old...
As far as Wendy's go it was good, clean and efficient
You just can't beat the baconator, so greasy, so good.
Wendys is one of the best for eating burgers keto... This location was delicious!! Fast and freindly
Hot, fresh and quick.
Very clean. Wendy's has the best burgers. Meat is always fresh never frozen.
Other
Used to work there dont eat the chili
Very nice renovation. Food was awesome. Service was great
Good food
Good Food, took a few minutes longer for food even though it wasn't busy.
Great fresh fast food. Single combo for five bucks right now is a good deal.
Quick and good quality
Fast old fashion burgers at your service! Just remind them like any fast food place about any condiments .
This is honestly the best Wendy's you can go to. Amazing staff! Especially Roger his service is always perfect. For a fast food chain they make you feel at home!
Love Wendy's! The service here is fast, and good is always great! My favorite fast food in Nanaimo!
I think they are giving smaller pieces of chicken for the spicy chicken these days.. $7 no fries or drink and you get a tiny nugget of a meat? When is the $3 deal coming back?
Fast and great service...super friendly people!
Great fast and simple affordable dinner
Showed my mother the burgers at Wendy's. First place she always stops when she hits the city is Wendy's for a Dave's double!
Foods good however woman working at 1130 this evening was a physco Slammed the drive thru window and was being super rude. Literally didnt say anything too her.. asked for siracha she said no only 1 so w/e.. i want the owner too contact me and she should be fired.
Love their foods and frosty! Delicious
Good burgers
Excellent service great food
Can't eat enough baconators
(Translated) Delicious snacking, may also come to me in the Netherlands. (Original) Heerlijk snacken, mag van mij ook wel in Nederland komen.
Dinner
A bit pricey, but love the food. Great salads.
Wendy's is a great restaurant quick service but fries are a lil to salty lol
Great food and they are fast
The taco salad is a go to if you want crisp and crunch with a mild chili lol
You can expect friendly service, although at times you would need to wait more than a few minutes for your order to come.
Same as every other Wendy's. Hot, fast and far better than McDonalds.
Good place.. Burgers and Salads are always good
Clean store.
Burger buns was so little. Fries use to be in bigger containers. Rip off. Chili has pork n beans in it and so thin. Baked potatoe was good size bonus
Friendly and fast.
Ok for fast food
Very clean and the staff were nice
What can I say. You can't go wrong with Wendy's. Fresh and delicious meat.
Great food,good service
Customer service is amazing ????
Just an average wendys
Arby's we have the meat
So good
Wendy's is always decent. The only thing is they dont have recycling for the plastics that their salads, poutine, cutlery and other dishes come in.
Great Restaurant! best place to get a fast food burger!
Service was excellent today...
Their burgers are very tasty, both chicken and regular
Didn't get order right once again!!!!
Has been a while since I visited a Wendy's. Forgot how great their burgers are. Very fast service and great quality of food.
???????????????????????? good service
Love their frosty
not bad except when the computers went down there was no service. they need to have someone to override system to get there food out
Wendy's is so nice with the service and a when I was around 5_6 I won a colouring contest, I'm am so happy they still do those
Hit and Miss with Wendy's
I didn't even go there ibrode by on my bike now my husband beat me cause he thinks I am lieing
My order was a total mixup. Being Celiac I can't afford mistakes. Put my chicken in a bun. Gave me a salad with breaded chicken. Two mistakes in one order. Not too impressed when it's my health at state. The staff needs to pay attention to people's orders when it's in regards to health issues. My food was great once it was corrected.
It was really good even though it was busy still awesome
Dinner
They forget the Chile on my backed potato tobad.
I like the food but there customer service needs work. I feel very rushed when taking my order
Clean location in both the restaurant and washrooms. Standard Wendy's fair which is to say good and consistent. We just stopped for a late afternoon snack prior to a 90 minute drive up island so we ordered chili cheese nachos, strawberry lemonade and a chocolate frosty and all were good. Entering and exiting the parking lot is awkward with an unusual layout for parking.
Had a good visit.....got what we ask for and was treated with kind courteous staff
Did not want to order because manager was yelling at staff, decided to leave
Incredibly slow. Wow. Don't hit this drive through
Driest burger I've had, no sauces were put on the burger nor given in my carryout bag. The lemonade was the oldest tasting lemonade I've ever had, I couldn't even drink it. Overall bad experience, will not go again
Very clean and a great place to eat. Staff is very friendly.
I heard the manager talking to the cook once and she was getting frustrated because the orders were pretty backed up and when she asked the cook where her burgers were he started trying to say something she cut him off and said "I asked where the burger is, not for an excuse" savage.
Good Chicken Combo deal. Just right
It was not too busy and they were a little unorganized as they were training new staff at the time of my visit and it slowed things down and the washroom was not open to the public.
Great staff!
Wendy’s is a reference when we speak about Brunch. Search no more, this is the place. Classic brunch, lunch or dinner, you will find every you need and enjoy a simple place with no chichi. Portion are descent and the price is correct. I do recommend.
A pretty good Wendy's location from my experience, haven't had any issues there.
Huge piece of plastic in the middle of my burger hard enough to make noise on the table ???? really disgusting and disappointing and because of the curfew I could not return to the restaurant for a refund , wish I could give 0 stars
BEST Chocolate Frosty's!!! :-)
It was good, my food was served hot although there was a long line, but it doesn't matter me. The workers there did a good job ???? ????
Probably the best Wendy's in the city
Mmmm good Wendy's! Need i say more?
Superb staff! Very patient and willing to help. Food is excellent quality. Gerson(sp?) was absolutely fantastic!
Hamburgers are so good an juicy .Worth the price
Good food, fast drive through
Quick, friendly service.
Great juicy cheeseburger and good baked potato.
Always fast drive through.
Got the sin of a baconator burger, I like that the burgers are square
So good
Baked Potatoe with sour cream and chives. Was delicious
I wish there was a Wendy's closer to home. It's my favorite fast food place.
Clean and food was fresh. One of the pop machine is out of order.
Great drive thru staff
Last two times I have been here, I have had to put in quite a complicated custom order, and they got everything correct. I think this beats expectations for typical fast food
Sometimes the burgers has a funny smell not sure why
Very pleasant staff
It's somewhat better than the others. But when you pay $9 for a prime burger on its own. It should be higher quality than that. But if your on a rush and don't care about what you get for what you pay. Then it's fine.
The special of the month burgers tend to be very good. Good staff and quick.
This Wendy's is small but it's food makes up for it. My favorite hamburger is the junior bacon cheeseburger. I usually get 2. Their taco salad is awesome too.
People that went through the drive-thru had to park and wait, but I was eating in.
Food is hot and tastey
I am thankful to the staff who make food all day for hungry ,impatient customers.
I always have a pleasant experience at this location. The staff is very friendly and polite!
meal was delicious each time. appetizers and sides are off the charts. these people are doing a tremendous job.
Take out
You have to ask for ketchup specifically.Otherwise they just don't put it. Hamburgers are a bit dry: no ketchup, onions, little veggies.
I was with my grandson. It had to be good
Lunch
Beautiful atmosphere, friendly staff and fantastic food
Fresh not frozen
Staff is friendly and very helpful..meals are done well and quickly... comfortable spot to relax as well
Cute staff. Super helpful and friendly. Went there and couple of times after work. Thanks guyz ????❤
Simple order...3 burgers...2 spuds...2 drinks...3 strikes...????????????
Great staff
That was the worst combos ever. I feel like I'm dying from too much salt. The burgers were so salty, couldn't eat them. 3 combos, what a waste!!!
It is you typical Wendy's nothing stand out of the ordinary with this franchise. The food was good for it being fast food. The location was a typical "clean" for a fast food location. Staff was for the most part friendly and efficient.
Supper nice overly clean and great service
Good friendly service.
Excellent
I love their food however the one here in Welland they don't post the hours for their drive-thru I was driving around the place looking for the hours for their drive-thru well there was people inside but nobody seemed to be able to see me and I popped the my front right tire because of an awkwardly designed three foot by three foot Island
“PATRONS BEWARE!” Went through the drive through yesterday. When I pulled up to the window to pay and receive my order a young lady was there and rubbing her hands together as though she had just applied some type of product. She was not wearing gloves, but did have on a mask. As I drove away, my car seemed to be filling up with a very strong scent of perfume. I’m sensitive to perfumes as I have asthma. I eventually pulled over to see where the smell was coming from. It was all over the bags and containers my food was in. I turned around and drove back to the restaurant. This time I went inside to speak to the manager. The same young girl who served me at the window identified herself as the manager. I asked her if she was wearing perfume or a strong scented product? She said no. I told her that there was a strong scent of perfume all over my order. So much so that my car filled up with the odour and still smells of it. She said she didn’t know why. Then an older man came out. I explained the problem to him. He said it was just the smell of the bags. They would not take ownership of the problem and there was no apology for the issue either. At the end of it all, he said he would replace my order and did. Both of them handled my second order as well. Yes, the second order had the same perfume smell only not as strong the second time. I turned and told him that one of them has something on there hands as I began to cough as I left. He said ‘it’s just the smell of the bags’. I call BS to that. Talk about insulting my intelligence. What a joke. Why aren’t they wearing gloves?? No more Wendy’s for me!
Drive thru a lot faster than McDonald's food is better to
Excellent service and food. Very fast.
Best fast food in town , so good
Great place to shop.
Mustve made our frostys first bc after waiting 15 in drive thru for our food our frostys were like drinking warm chocolate milk. Wasnt too pleased about that. Plus our order was wrong... (y) But the food that we did get to enjoy was good. Minus the icecream.
fresh never frozen makes a difference. somewhat healthy to ????????????
Friendly staff and fast service
Asked for no cheese, got cheese. Imagine if I had a deadly allergy! I remember the days that you had to ask for the cheese to be added and be willing to pay extra for it.
Asiago chicken burger is great. Good fries Helluva lineup at the drive thru but that's not their fault lol
Always great, just wish i didnt have to travel to other side of city
Love their food when I'm in the mood for something fast.
Fast, efficient, clean, Wendy's is great. cant beat a baconator!
I will never eat their garbage anymore when i was there all our food was cold sent it back 3 times b4 throwing it out the staff was very rude
If giving 0 stars was a option I would have selected that as they don’t even deserve one star.. my 70 year old mother and niece stopped in to pick up some lunch, my mother asked to use the washroom after she finished ordering their meals and was told it was out of order, so she asked if she could use the men’s bathroom and was told it to was out of order. After leaving the restaurant my sister then went in finding it a bit odd that both bathrooms were out of order again, given she herself had visited this location just days before and was told the same thing till finally after questioning how both men’s and woman’s bathrooms were out of order was told to just go use it and didn’t notice any issues besides it definitely wasn’t or hadn’t been cleaned. When questioned why our mother was denied use of the bathroom especially after purchasing food from them no one would give her a answer. If your just being lazy and don’t wish to keep up with the extra cleaning of the bathroom due to covid just say so !! Cause it’s clear that is the issue & the ignorance really shows.
We love Wendy's
I love that this location is cloisiousse to work for a quick delisous treat
Yummy
Great serious!
Best wendys in winnipeg
Waited in line for a while. Cashier made eye contact but kept talking to workers behind the counter. Food is tasty.
Food was fresh and fast.
Short line ups. Great service.
I've been there twice this week at 10pm and there closed, it's says on the website that there open till 1am minimum!!! Thats the last time I walk to your restaurant
Service
Just another Wendy's, service was okay.
Good food
tasty and juicy beef burger,tender grilled chicken sandwich
Very cheap, I did NOT have a lot of money this trip. I will come back when I'm more prepared. Very gracious of Wendy's to have cheap and good selections
SUPER busy at lunch.
Great. Fast service.
Meal type
Wasent that good poor service
Fast and friendly.
Quick. Clean and a great value menu
Jbc & nachos for the win ????????
Love the JBC from Wendy's
Good service good fast food
Guy working the drive thru at 11pm on Feb 30 was honestly really rude. Just got off work and his tone was really harsh and abrupt like we were pissing him off by being there. Handed us our food and didn’t say anything to us when we said thank you. Long brown hair. I was being polite despite the treatment but he didn’t change it around at all. Not nice
Great place for a burger!
Always delicious and fresh. The chili fries are particularly awesome
Sehaj forgot my straw, but good food none the less and quick.
As far as fast foods go Wendy's does better than some
It's a Wendy's. Solid fast-food joint.
Inexpensive great food no waiting 40 minutes to get your food like at MacDonald's and it cost less than MacDonald's. BTW the Bacon Mushroom Melt Burger ???? is back.
The bun on my chicken sandwich was stale. Sprite tasted watered down. Fries taste like fast food fries. The salads were terrible.
Food good service sucked
Excellent Service.. !!..Great tasting food...never going back to McRonnies again.. !! Hot..Fresh..delicious.. and better value for my $$
Spicy chicken is the Bomb! And i only like this location
Friendly and fast service and clean bathrooms.
New renovations look good, location is much better than the old building as well. Food is always great, and the Coke Freestyle machine is a welcome addition.
Staffs are friendly and the service is ????
I like that they have have indoor eating as well as the drive-through. Eating area is well laid out for social distancy.
I like Wendy's ice cream
Meal type
Not properly staffed for holiday hours. Lineup extended onto Niagara street at 11pm. Waited for 20 minutes to order. Don't expect a quick bite late at night at this location.
Place is run down needs make over
Better food that the other burger joint and faster service too.
Food was ok but a attitude issues with a employee being rude on telling me not to touch something if is broken then cover it and put a sign on it we must be better in these tough times we must be kind and show respect to each other I hope manager reads this be kind .August 26th 2020
Was there today !
We had a valid BOGO e-coupon for a Dave's Single or a Spicy Chicken burger from the official newsletter, but we're told we could only get that promotion if we had a bill from a previous visit to Wendy's. The lady at the till had no idea about the e-coupons. It might be that this location just doesn't accept mobile Wendy's coupons, but can't be sure.
No hot dogs the hamburger was ok the girl friday efficient but not friendly. Just ok
(Translated) It's been a while since I've eaten there and it's really better than mcdo ... (Original) Ça fait longtemps que je n’y avais pas mangé et c’est vraiment mieux que mcdo…
Spicy chicken sandwich was glorious!
The last time I went here I fell in love with their fries. They must have changed their recipe because I don't remember them being so good. …
I just got off the bus here in Fort Erie from Toronto , and I stop by to get a burger and forgot to get my change , so a few hours went by and I went into my wallet and realized that I didn't have the change so I phone the Wendy's on Garrison Rd in Fort Erie , and they were so sweet , they told me my money was there and waiting for me to pick it up !!
As much as i would rather not eat fast food, Wendy's is usually quick, clean, and edible.
Always fresh
Fast food ???? Love the services
Its fast food you get what you get. Staff was nice and service was fast.
Their hamburgers aren't great, but the salads are excellent.
Very old picture needs to be upgraded because of the new Wendy's at that location.
I feel bad for the staff they clearly don't have enough people to get the job done.
Wendy's is usually pretty good and clean. The employees are usually decent workers and are helpful. I do recommend Wendy's if your looking for a fast food meal that can be eaten in a clean environment.
If you can not hear what the customer said at the order point, then please ask what they said at the payment window.
Crispy chicken sandwich in Fort Erie. Good for a quick bit or a frosty. Place is clean and wasn't too busy when we were there around dinner time.
Quick and easy
It's Wendy's. Nice newer inside dining area not that you can use them now a days. Sometimes you just need a junior bacon cheese burger or a baconator no matter how unhealthy you know it is.
Simply THE BEST. I always go for the half sizer of Southwest Chicken Salad... with a JBC for dessert! The strawberry lemonade is decent, but super sweet so I cut with water.
Open late, even when they are getting slammed with a line up of around a dozen or so vehicles in drive through they are patient to make sure no matter how much food is being ordered they get everything correct. Attention to detail, service oriented & polite. I appreciate the staff there!
Pretty good and consistent food. Best baked potatoes. They were out of hot sauce, which sucked cuz its pretty good
I was there later in the evening and the service was great. They were friendly , courteous and quick. I like how they made sure the fries were fresh and then ensured I had everything.
Love Wendy's Burgers. Always a great place to eat. I like the fact that Tim Hortons is right there too.
Fast service, they sometimes forget orders that have special detail (no ice or ketchup ect.) But they have really friendly staff
As far as a fast food burger place it's probably the best
Good service, very friendly staff. I did have to go back for an item missed on my order..but mistakes happen I guess. Overall, a good visit.
Wendy's is now my favourite fast food place for beef burgers. Could use slightly bigger burgers. The 3 $ burger was nearly the same in size as the 6-7 $ one. But the tender juicy piece of beef will win your American heart regardless.
Junior bacon cheeseburger a nurishing and cheap
Wonderful Wendy
Awesome food
This one has the friendliest staff! Well done ladies!
Drive thru service here is atrocious. Seems the priority is walk-in and Skip The Dishes orders...and they have about an 80% chance of getting your order correct, so double check. Especially when you waited 30 minutes.
The chili is the bomb I go there just for that
The food was good. We were the only vehicle in drive through and it still took well over 5 minutes of being parked at the window to get our order. I was starting to wonder if we had been forgotten about.
Always good food and service when i go here.
abnormally greasy
They were low on staff but gave us a nice service anyway!
One of the best burgers I've ever had...Keep up the GREAT job
Chili and cheese, chicken strips are 2 menu items that never disappoint.
Good selection of food and healthy choices
I'm a Wendy's burger fan, always order modified ingredients, they struggle to get it right.
Meal type
Food was great, the young lady who took my order was kind and helpful.
Good food. Good service!
The portabellow mushroom brg was disgusting!!!... raw bacon...4 little pieces of mushrooms...barely any cheese sauce...brg was over cooked...Ive been in food and beverags industry for over 30 years...primarily cook/chef....this was nasty...sorry wendys vernon...you fail in my books....I took a picture thats how bad it was...also my husband threw his brg up 20 mins later!!!!... really!!".. omg dave is upset I bet!!!
FOUND HAIRS ON MY FOOD/BURGERS. This has happened multiple times, not only my food but other people's as well. It's disgusting. Today is the last time I come to this place. Seriously the manager needs to see this comment and take actions on this matter. Last summer I was there, my friends found a HAIR on the burger too, they went inside and a worker told them to "get the F* out". Rude and not professional at all. So this means 1 whoever the chef/cook is, it's the one leaving hairs all over; 2 this problem has been going on for over a year almost two. TIME TO GET A HAIRNET AND PROPERLY USE IT. This is about public HEALTH.
Food is good. Fries tasted old. I was at the fermor location. I figured at this time it should be fresh.
Clean dining area and friendly staff
.99 frosties all summer!
Food was good the service was not as good at this time
After 3 terrible customer service experiences at this location, have concluded that training is needed for the staff here - in particular those working in the drive-thru. Wendy’s has also been a fast food fave for our family but it’s hard to support a location where employees think it’s ok to talk down to customers or cut them off in a very rude, obnoxious manner. Recommend to this franchise owner to invest in training for your front line staff. You’ve lost a customer in me and who knows how many others.
Don't go to Wendy's right now the machine shut down they have to get new machines or something
Best Wendy's I have ever been to I all of Canada! The service was amazing and the staff seemed to be enjoying life instead of hating it.
Great burger!
Great staff
They lock their doors an hour and a half before their closing time. Their store hours should be edited.
I ordered at the drive through, the guy taking the order was kinda rude- and kept sighing at me when I asked him to repeat himself, Im hard of hearing and really bad with accents, plus, what ever, everyone has bad days, Sigh away my dude. I then saw one on the girls working the grill walk out to where the food warmer is, not wearing her mask properly- not the end of the world. I then watched her pick, and itch her nose, using her mask to do it, for 30+ seconds with bare hands- then bag my food, without washing her hands or gloving up. This is disgusting in a pre-covid world, let alone now. If she is willing to do that in full view of customers- what the heck are they doing where customers cant see?! I ended up throwing out my food, and not bringing it up to the guy at the window- because he was ALREADY be rude when I wasn't even complaining. I would give zero stars if I could.
The best burger in the fast food industry. Don't forget the frosty
Love my spicey chicken sandwich from there! Can't complain. Service is decent too.
Went there to get some baconators on the last day they are cheaper and they seriously need to invest in air conditioning! Its a sauna in that place.
They didnt even have meat for kids cheeseburgers. Ridiculous
Love me some Wendy's, great treat every now and then. Staff has always been good, never had an issue
Really horrible experience because this Wendys feels that only people who have cars are allowed to eat. Not allowed to take away, not allowed to walk through the drive thru. Guess they dont care at all about their neighborhood customers. Well one less to worry about.
Ok
Slow on delivery ????♂️
Good service
Love their food
I go here once in a while considering fort Erie doesn't have much in the sense of fast food. The one girl with a bunch of tattoos literally rushed me through the drive-thru and I specifically said I wanted something plain, and when I got it I just had a feeling that I should check and I was right, she didn't even listen to what I ordered. Had to go in and wait almost ten minutes for a new sandwich. The whole point of working in the customer service industry is just that, customer service. Maybe learn to listen and you won't start getting bad reviews against your place of employment! ????
Best salads in town.
Hot food!
Good service
Good food, decent prices
Service
I love BACONATORS!!!
Who does not love a salad and a frosty.
Fresh and so good
Good fast service and great burger choices. Pickup and delivery only right now.
Was a great burger.
Had a burger that gave me food poisoning last night, it was the only thing I ate since 11am so no other reason I would have it. Be cautious when eating here.
Fries were obnoxiously salty. They did replace them but I went through drive though so I had to go back.
Staff can be 50/50. Last time they were super nice and they were just as busy as tonight. I think I even wrote a review on my old account because they were great! This time I just wanted some chicken nuggets, waited 10-15mins in drive thru which is expected and I was happy to wait as there is only 1 Wendy's in Sarnia. The girl taking my order I could already tell with her tone she had a long night, so I thought no worries everyone has those days. Her response to me double checking my order though, was very rude and uncalled for. I was asking if I could get two of the sauces, and 5 of the 5 piece chicken nuggets..I saw there was only 3 listed right before she cut it off.. then goes "this is why I double checked with you" in a very nasty tone. I thought we were just confirming the sauces that I ordered were correct. I was preventing an issue and she snapped at me for it...then I just said nvm, and ended up leaving- cause who knows what she would've done to those nuggets. Wasted gas and wasted time. I usually don't write bad reviews either but that was one of the worst customer service in the fast food industry I've ever experienced and she did that in 5 minutes????.
Excellent service , and great attention to customers requests
The meal that my wife and I had was prepared quickly and perfectly . The employèes were cheerful and helpful and the price was less than it might have been to prepare a meal at home.
Grandma visited this store to buy breakfast for here grand kids, when she arrived back at home to here surprise she had two bags full of baked potatoes with no dressings or sides as you can imagine the gang of teenagers wear not too excited to eat that. She had thought the casher offered her breakfast potatoes of some kind. She arrived back at the store to exchange them but to her surprise she was told NO! thats what you ordered thats what you get. She left the store with out the bags of potatoes or an exchange. she then visited a near by A&W, as she explained her experience at Wendy's the manager of A&W amazingly decided to give her free hash browns, what a wonderful thing to do. We give A&W five starts as for Courtney the manager on shift at Wendy's we hope you get the proper customer training you require.
Quick, efficient service. Friendly staff.
Take out
Really rude staff.
Service
I didn't get any forks or Napkins and couldnt go back in as the inside of the store was closed. So I then had to wait in drive thru to get them and they didn't even apologize...
(Translated) Exclent service and frenley staff (Original) Exclent service and frenley staff
Friendly staff. Try very hard. Food consistent.
As always top notch spicy chicken.
Customer service is now abuse. Asked for extra cheesesauce on baked potato - pay for that... watched lady NOT do it, manager watched and then lied... sat in car in tears with anxiety because I didn’t get food I wanted, went back in to say, no, it’s not extra, I eat these all the time — and I got yelled at. No Wendys Brockville for me! I don’t need it over fake cheese sauce
Love their frosty
Good chicken sandwich
Friendly staff and the food is good.
Everytime we get an order something is left out.
Been waiting 30 min in drive through even tho there was only 3 cars, very slow drive through
Taco salad was terrible..I used to love this salad
This place is great because it has a Tim Horton's and a Mediterranean place in the same complex, so you have three options if you decide not to eat Wendy's
Did not have alot of food on stock
The restaurant is clean and the staff are friendly. The food is average, much more grease than I would like. It was dripping from my burger.
fast
Clean restaurant very nice workers ????
Frosty is back for 99 cents. I'm enjoying it!!!
Went through drive through good service
I love Wendy's it is always there for me when I need it ???? The staff is friendly mostly young people but very polite. Sometimes there is no ketchups so you have to ask for individual packs but the food is always good
Great place to stop for a quick drink and something great to eat
Was a nice corner quiet place to eat. Loved the tv
Yum
I miss the old atrium.
Quick and friendly service and as always, delicious food!
Never a big fan of Wendy's but was alright
Was good
Service
The employees here literally do not care. Yeah I get it they're making minimum wage to flip burgers buy holy cow.
Great store. Staff wonderfull prices great. Keep going back.
I'll give it 5 stars for the food but that drive thru orientation gives me anxiety and I am too scared to sit inside because parking is really hard to get to due to the drive thru orientation
Almost no chili on the baked potato and they refuse to make loaded ones
I am agree
I like the food but the way the workers were treating a homeless man who made a purchase as a sideshow was disappointing. Where has our humanity gone
Clean please fast wait time nice staff
Fast and efficient
The girl who took our order was amazing and very helpful. Upon entering the store we noticed their drink machines were leaking extremely bad and there were puddles of water in front of them. There were two elderly ladies ordering in front of us. Once they were done we procedded to order. I advised the girl of the water issue and that they should put wet floor signs up and mop it and she went to tell someone in the back. The man whom she advised of the situation came storming up to the front, interrupted us ordering and demanded the girl on cash put the signs out. He then went into the back again to do I don't know what. We finished ordering then waited for our food. The elderly ladies were trying to get their drinks but were concerned about slipping. I assisted them with getting their drinks. The whole time we were there no one mopped up the puddles. The acting manager on duty stayed at the fry station the entire time and did nothing to ensure the safety of the customers even after I called him over and advised him of the situation. He approached me with his mask half on and I was curous why he was even wearing it in the first place if he didn't care to wear it properly.
Clean organized friendly service employees all are wearing a mask not crowded.
Good burgers, love Wendy's, their french fries are one of the best of the fast foods
Pretty good salads :) can't go wrong with Dave's cheeseburger either
Tasty food!
Pretty much like and average Wendy's, it took a little longer than it should have to get my poutine, but the place was clean.
Juicy. Spicy. Local and fresh. Best burger I've had in decades. It's as if Gordon Ramsay himself prepared it.
Every time we order from wendys they screw up the orders and we use skip the dishes this time as of sept 20 2018 ordered food and got someone elses order wendys needs to compensate this order and more .. i think wendys shiuld be taken off the skip the dishes app and i think people shouldnt order anymore from wendys because there always screwing up our orders we ordered grilled wraps with ranch dressing and no mustard sause and extra toppings and burgers with no tomatoe and we got nothing on burger but cheese and not even bacon we got baked potatoe in this order as well and got spicy chicken not a happy customer this is more than 7x wendys you lost me as a customer now and head office will be notified and tried calling wendys and the phone is off the hook
Great experience and staff was very nice
Great food and great service. Restaurant was very clean ????
I went to the Tims/Wendys on Granville St Nov 19 2018 around 2pm. After getting a coffee I sat on the Wendys side of the restaurant. During my stay a female worker from Wendys was mopping the floor around the wendys side of the restaurant. It was noted by me and other customers that the worker was leaving the floor extremely wet. The worker was using floor signs. At one point a customer mentioned to the person washing the floor that the floor was too wet. The customer then showed the worker how to properly dry the mop so as to be able to pick up the excess water. The employee immediately left the area and never returned to correct the issue. Some customers expressed their displeasure whereby I went to the Wendys counter and asked for a supervisor. I advised them that the floors were too wet and constituted a hazard. I went back to my seat to see if any action would be taken. I waited over 30 min and no one addressed the issue. Customers around me still were concerned. I went back to the Wendys counter and requested the GM. I spoke to a female and asked why the issue was never corrected.( no one from Wendys went out to inspect the issue regarding the wet floor. I asked why it was not addressed and the GM stated that she spoke to the worker. I was beside myself that there was no concern for customer safety AT ALL. The "GM" then took it upon herself to berate me regarding me being mad. This is inexcusable. I was just reporting a genuine concern and got flipped off. I left very mad at this point. I was gobsmacked to say the least
manager wasn't polite and forgot to put aauce in the bag for nuggets
It was good .
Definitely one of the BEST Wendys I have ever been to. The Burgers are amazing and same with the french fries. The Frostys are quite amazing too. Would eat again.
Baconator.
New owners. Used to be a good place to eat. Not anymore!
Went to this location and orderd a baconator combo.. the baconator was loaded in ketchup and mayo to the point where the bun was soaked in it.. it was not enjoyable.. ive worked at wendys before in Ottawa and this is not how they are suppose to be made.. way to much sauce..
Always, always mess up my order.
Was Busy and good
Drive thru took a while
Got taco salads they are always good there!
Foods good people were nice and fast service
Just grabbed a spicy Asiago chicken club combo and my fries were not salted and there were zero veggies (tomato and lettuce) on my burger.
Don't bother going to management with a problem (I can tell you from experience) just go somewhere else.
No bathrooms and no mobile ordering. Big thumbs down ????
Same as any other fast food place but usually have fresh tomatoes and lettuce
I love my Wendy's and this one has a nice staff but god damn! Easy on the salt for the fries.
Fast friendly service.
Fast service
Wendy's is the best of fast food.
Supervisor visited every table to ask about their experience which is amazing.
The salads were fresh & delishes. Served with grilled chicken-Yum. My fave is the pomegranate dressing.
Since the pandemic started many fast food places have been less than nice to eat at for various reasons including long waiting lines and missing items in order along with bad tasting food. These guys aren't as bad. They have their days when fries are cold and things are missing but not as often
Fast service, good food. Restaurant atmosphere, tables, and chairs could be better.
Very friendly staff
Quiet, a couple tables were dirty but food was hot and good.
If you get a craving for grease and bacon and cheese, this is your place
We had lunch their last week and was quite enjoyable.
Delicious hot food, friendly staff
After not being in Brockville for quite some time I will say it was odd to see the Wendy's of my childhood in a different location just down the street, regardless of this it's still the same old Wendy's. The food is what you would expect from a typical Wendy's, nice burger and wraps although the poutine could've been given a tad more love but it's fast food at the end of the day so taste is all that mattered. The only issue I really had was the fact that the drive thru windows seem unnecessarily high from a sedan perspective, but perfect for larger trucks and other vehicles. Overall I would say that if you have a Wendy's craving like I did then hit this place up.
99cent frosty!
Meal type
Went there for takeout the tonight John was our waiter, dope dude.
Service is always very slow, not sure why they only take 1 drive thru order at a time, but the food is always very fresh
Burgers are fairly decent
As Wendy's goes this is one of the better ones
Great Food!! Fast service!
Better than other Wendy's. Probably wendy makes burgers
Expensive.
Quick service and accurate service
We waited in line for 20 minutes and the Lady at the window serving us our meals made no eye contact nor did she say a single word. Just shoved our food out the window and closed it.
Great service
Liquid plastic on my food.
Very slow on a regular basis
Best food quality!!!! The staff is brilliant and the customer service is exceptional!!!! I would have given more stars if I could! Kudos to the team!! Must visit
This is what fast food places should be. Fast, friendly, good, affordable food. Great selection of more healthy choices.
Baconnator mmmm
It's Wendy's. Staff are friendly and food is prepared fairly quickly.
Love Wendy's
Good quality food, clean store.
Very Friendly and Fast Service. (BONUS: helpful to boot!) Very enjoyable & pleasant dinning areas.
Its clean, friendly ,and good food.
Good food and fast service, however I received the wrong order.
drive through is a challenge to get what you ordered
Good food. Staff are alright. Fast service. Great fast food.
It is a great place to eat with an amazing selection of menu items to order from! Everything is fresh, fast and most importantly of all tastes darn great!! Fill your belly here with just a few bucks as they have great prices. Personally I love their Chili!! ..I would eat it cold, two days old and even covered in mold! -It's just to darn good to waste a bowl!???? - Honestly though it is real good, stick to the ribs kind of stuff. Convenient location and friendly staff, always worth while to check out. Eat in or grab takeout from the counter or the drive through. Cheers.
Delicious frosts for only 99 cents
I love that they had their cafe open. The drive thru line was very long and they were doing their best but I think it's definitely faster and more enjoyable to park and go inside. Food was delish and the coupons made it all worth it ????
Was in there tonight. How hard is it guys? I ordered 2 triple baconators with no mayo and no ketchup. First bag that came out the window was 2 triples and a small fries. Told the girl it was wrong. She came back with another bag. Looked ok at a glance. Get home....mayo and ketchup on my burgers. Do I really have to unwrap every burger I get in the drive thru before I leave? You guys weren't even busy. What a terrible experience.
Kathleen is amazing in her job. Always smiling and have a positive attitude!
We ordered through skip the dishes but the gave us the wrong order so they said we could just come get the order from the store so we did, and we got some coupons for free frostys And salads. Nice staff as well!
Fast service and good value for the money. Salad was fresh.
I love going there because I love eating there
Very clean and meals are hot
Always ????
Fast service and Friendly staff will go back again soon
Good food. Fast service
Pretty consistent for the most part. My go-to Wendy's location in Calgary.
Quick service and a nice clean location. Food was excellent.
Best late night chicken strips!
Great food price and service ????
Okay I guess - I just had coffee.
Customer service was Par @ best
Always good food.
It's Wendy's. Clean and all, but it's still a Wendy's.
Hit and miss. Fries more often than not are not fresh. The veggie budget is hit and miss. But it's fast food. It's Wendy's. I won't hate.
I would rate this restaurant a zero if that were an option. I’ve gone to this location many times throughout the day as it’s very close to my house and every time the staff are very friendly and nice. However numerous of times during night shift my girlfriend and I have gone through and have experienced horrendous customer service by the same employee. Which included but is not limited to eye rolling, sighing, and dropping straws on my girlfriends lap after he mixed our order up while not even attempting to seem like it was an accident and apologizing. Now if that’s not the kicker this is the reason why tonight was the last time we will go to this location and let our friends and family know of the treatment from the manager we received when we called back to let them know of the costumer service we were presented with. The manager not only insinuated all of what we were saying was a lie but he didn’t make an effort to apologize and said quote “I’m not sure what you want me to do, I was standing right next to him while this order went out I didn’t notice anything” which is in it self a lie as he wasn’t, we know what manager uniforms look like. My girlfriend then informed the manager that she has previously worked for a Wendy’s location and knows what costumer service Wendy’s prides themselves on having,(it’s not abruptly being hung up on over the phone by a “professional manager”) with that being said costumers would definitely enjoy a friendly welcome from the staff at the Port Place location in downtown Nanaimo. We’ll be calling again in the morning to seek out a refund of our hard earned money and take it else where.
Wendy's is a bit more expensive than some fast food places, but it sure is tasty
We went to the drive thru hoping to get fast food rather than going inside of the restaurant for quicker service. From start to finish the process.was about 12 mins. I thought that this was a very long process. The food order accuracy was …
Very friendly staff, it seemed like they were having a lot of fun; laughing and joking, but still professional! I enjoy seeing staff have fun at work. Order came quick and the food was good. Fries were slightly over salted; I don’t mind that but most might not. I was delighted to see the soda machine; with all the flavours. I was very disappointed that the majority of the flavours were not available though. I settled on plain coke and it was actually one of the worst fountain cokes I had ever had. It tasted, odd. Maybe there wasn’t enough water added, but I couldn’t put my finger on it.
Went there to get a spicy chicken combo and it was excellent.
Recently I was at this Wendy’s location inside ordering my food and as the worker I believe manager was placing my fries in my bag he picked up the container by placing his entire hand without wearing gloves on my fries.
Free coffee!!!!
Boring as same old same old
We love the Junior Bacon Cheeseburgers + fries
Poor managing, poor customer service.
It's Wendy's and it's clean.
Don't bother ordering any drinks from this location. All you will get is Ice with barely a shot glass worth of whatever you ordered.
Doesn't exist lol
Open till one in the morning. Quality varies from time to time. Probably cause the paddies or fries I get were sitting too long.
Great service friendly staff.
Burgers were pink inside
Plant based burgers weren't too bad
Terrible food and service will not go back to this location
Always consistent. Good salads
I can’t believe not a single employee in the entire store is wearing a mask. This is ridiculous.
Apple peacan salad and cheesy cheddarbugers.
Large restraunt fast service
The burgers are always perfect and the customer service is always good! My favourite wendy's by far
Great prices and salad options. If you are a senior, remember to ask for available specials.
It's a Wendy's! Its not usually my first choice for fast food, but I'm never surprised either. Reasonable prices, decent food, delicious frostys.
Awesome Wendy's, connected to a Tim Hortons, service is usually fast and the burgers melt in to your mouth. Just the smell of Wendy's gets me salivating like a hungry dog. Customer service is very friendly.
The man working was incredibly rude to his staff, swearing at them, and making everyone feel really uncomfortable .
The service was very very slow. One cashier on at 3:00 on a Thursday. The fries were warm not hot. Parking was good as lot was cleaned up of snow.
Often a long line up when being served. Lady at drive through not wearing a mask so be cautious.
Many of the major food franchises are located on this relatively busy area. Haven't been to Wendy's since last year. Good value,tasty burger's and a spacious dining area. Friendly staff. Rather then use a numbering system for placed orders they use your name instead. Adds a little personal touch that makes you feel a little more than just another number. A personal touch!
Fast drive threw, polite service
Had the #1 and chicken sandwich very good. Good prompt customer service. I would eat there again.
Really great food
Appreciated their burgers. But I especially liked their willingness to come out and bring my daughters toys. They loved putting on the masks they got.
Went for my fav. The baconator. The lady behind the counter refused to sell it because it was so unhealthy. I said I'll go somewhere else then at that point she let me order
Burger wasnt hot, cold fries and they wouldnt honour the offers on the app
Over weight girl at the service counter could use some polishing. Attitude sucks. Fries were were cold...
Good value and choice.
It's a Wendy's
Frosty is still as great as ever!
Wendy's is the worst place to go to to eat. Their workers are racist and mean. Especially the black African lady,the Indian guy and the white guy they are so annoying. As soon as I come inside they tell me to leave if it was a white person they would've been like oh they have money it's all because I'm black they think u have no money. One time I didn't have bills and I just had change and I ordered but I had trouble and when I left to get my order the cashier said "I hate it when these broke people come it's so annoying". I felt very offended they are just so rude. On February 4 2016 me and my friends came and weren't even doing anything as soon as we came inside they said if you don't leave we'll call the police like of never ever going there again.
Good prices, love the chili cheese nacho
I found a hair in my fries fries weren't salted at all and half of them weren't even cooked fulltmy entire meal went to waste after finding the hair I wasn't about to eat any of it spent 42 dollars on our food wasted one of the meals just was there 5 mins ago disgusting this doesn't account for the time 2 of our burgers were very under cooked it made me sick it took me months to eat there again at that time we got a free meal each the coupon expired by the end of the month and we could only use it at the same Wendy's restaurant we got the undercooked burgers from we never used the coupon we were going to eat at Wendy's anytime soon let alone the same one
Love the salads. But is getting expensive to eat there.
Fresh
Ordered a home style chicken burger . I had to repeat my self 3 times at the speaker and they still got it wrong . They gave me a grilled chicken that was cold and drenched in honey mustard, I asked for pickles and they didn’t even get that right . Every time I go to this location they mess up my order.
Good fast food. Very friendly staff and great service!
You know what to expect everytime.
Very good
Fresh food as per usual. Love the chicken caesar salad, & the fries were hot & just right!
good food
The food was good, but the washroom was disgusting, hopefully it's improved now.
Food is terrible afraid to get sick
Very good experience and service
Great service 100% Food is food you know? Also please donate even if it's for the small frosty all year long, it's for a good cause.
Over cooked burger patty, little tomato and lettuce, with a big ol' sour pickle for a burger. Very little gravy in the poutine.
Horrible customer service, nothing in stock, over charged us. Just horrible on multiple occasions
Consistent food and service
Yum
Frosty's are awesome.
I love getting the apple pecan salad here
Always a good burger
Always my go to place for take out
I am a delivery driver and I have been waiting more than 50 minutes inside to pick up an order. Corporate does not allow the local restaurants to turn off the tablet and get caught up. If they do that the staff gets fired. I feel sorry for the staff.
Great food. An improvement over McDonald's
Pretty good food and good service ????
Always gets the order correct and the food is great!
Always fresh and delicious. It is affordable and quick.
Modern design, good staff. Frosty's!
Pretty standard. It's a shared location with Timmies. Food was what was expected.
A mediocre expression of cuisine at its best. It's warm, edible, and expensive. And it's my favourite fast food restaurant. So there's that.
Very fast service and good food. The place is very clean.
I come here every Sunday for chilli and don't understand why half the time it's more like soup than chilli. If you're trying to save money, don't. Add a few cents to the product. Consistency is king!!!!
it was really good when i went . food was super good . service was fast . I don't agree with where they get all the vegetables and meat . But its good.
Clean quick order done right
My lunch break ✔
Love the Baconater jr, always hot.
A nice local restaurant with acceptable food quality at a good price.
Bad management. Owner disrespectful to the employees and customers.
They always have the best service!! excellent place.
Dinner
Its alright but they make a lot of mistakes.
This Wendy's location is great. Customer service is always excellent. Food is always prepared well. They also have a Tim's in same building. Very convenient!
I've been to this Wendy's a ton of times ( drive thru) and every single time I've gotten exactly what I ordered, not once did they screw it up. That is amazing when it comes to fast food lol. The food was great and the staff is always friendly.
Very accommodating staff
As expected, no surprises, friendly service, reliable food.
Good food. Love the 99 cent frosty.
Fries seemed a little old. Otherwise all was good. Server was reasonable friendly. Flavour was good. Burgers were cooked well. The premises had a little trash on the floor
Friendly staff at a 930pm mental health icecream expedition with my roommate! I was a little toasted from my meds, but staff were super nice, and a nice man and I have a tiny dance party. Frostys we bought, and the staff and customers left us leaving with big smiles :) 10/10 would recommend, yo!
Service
It really is better here
Management straight up lied to my face and said they don't have mayonnaise. I don't mind paying extra for it, but they just said they don't have any and turned her back on me. How did you make my Baconator if you didn't have mayonnaise?
Would have been great if they could get a order correct.
Yoooooooooo that Wendy’s chilli oil tho ....... got me feeling some type of way for real
We prefer Wendy's over other franchise fast food places. Their kids menu has better choices. And place itself is clean, the girls work over there is super polite and welcoming.
We went for a salad and all three of us had a different salad. All fresh and very tasty. Very good value and the best salad of any convenience restaurant.
Food was good. Service could be a little quicker, but overall not bad.
Above average fast food burgers...good selection other than burgers...very clean, staff are ok
Wendys as a fast-food chain is already pretty top-notch. The quality of the food is far better than any other franchised fast-food restaurant. This location in particular though really goes above and beyond. It is always busy there and the line can be frustration, especially if you do the drive-thru at peak hours. With that in mind, the staff are always friendly and quick. What must be a difficult job, especially during COVID with all of the SKIP orders, the staff never let on that they are tired and are always polite. The only shame is that the owners don't open another location. It feels like this would literally print money. Do it!
Food was good as usual but their mobile order system clearly isn't working properly, had to wait for 20 minutes before they figured it out and got our food ready
Fast and friendly service. Huge drive thru line up. I think we saved some time by hopping out and ordering take out from inside.
Not the same meat patties
best poutines and always awesome service
Love me some Wendy's
Fast food and very friendly staff.
Terrible Spicy Chicken Sandwich. It was so very old, dry and the thinnest chicken sandwich I’ve ever had. Look at what they market the sandwich to be and pictures of what I got. Notice the colour difference. That chicken looks like it sat for the whole day. I had a few bites and threw it out. Terrible!! I saw another review from a month ago about terrible chicken and the owners replied with “this is how we get better”. Clearly nothing has changed.
slow customer service, fries are cold, waited to long for the order as they run out of bun, drinks lids container are empty and no one bothers to refill it. Short of staff to accomodate customers in the dining area and drive in.
Extremely unprofessional staff and received RAW COMPLETELY uncooked FOOD, upon pulling up to the drive thru the 1 person taking the orders could not stop talking to his coworkers, laughing, while we were placing our order and actually shushed us. This typically alone wouldn't bring me to leave such a bad review but the worst part was that my mother received a RAW burger. COMPLETELY RAW!! I have never in my life been served something so raw, this takes it to another level. Even our fries were cold..how?? Has fast food really come down this far? Literally all the staff, INCLUDING the manager on shift were goofing off at the window. (Discovered it was the manager after calling and telling them of the raw food to finding out it was the same guy we saw). Regardless this is disastrous, this could have ended in a trip to the hospital and a potentially much more. PS: This was at approx 10:40pm.
Highly recommended
Burger dry. Line up to order.
The staff I interacted with (2) were friendly and engaged. The combo meal I ordered was delicious as was the extra chili. Seems like a popular restaurant in the area.
Very good food. But I feel the places could be cleaner.
Love Wendy's food. Fast and friendly
Can't go wrong here.
Good food and prices. Service a Bit slow.
Chicken always seems decent here and really enjoy the chili
It fast food... Don't have high expectations for fast food.
Great service and always hot and fresh. Friendly staff too!
The closest Wendy’s to my house, it’s always been great eating here but I find the restaurant is getting quite old and outdated. They should probably touch up the building a bit. The burger is still good tho, especially the drive thru.
Good service, friendly staff. Food was good. This location is a bit outdated but still nice. :)
Food was dried out
Great tasting food and friendly accomodating service
Purchased the Taco Salad hoping for a great treat. Not too impressed for the price. Taco Time has a much better choice.
Always the best burger in town. Fast service and friendly staff
Food is always good
Always fast and accurate orders in drive through. A bit expensive but good quality.
(Translated) Delisous food (Original) Delisous food
Baconater
Was very disappointed in my chicken burger. It's been a while since I've eaten at Wendy's, and I feel there quality has declined. Thankfully the food was atleast warm.
Service
They didn't mess my order up so ???? to them
Have been here 2-3 times in the last few years and have always gotten delicious hot food.
This place finally got the renovations it deserves. Everything is brand new. Looks 100x better. I'm sure traffic will pickup at this location. Also its Wendy's, when you have any issues, they fix it, so what's else is there to say.
Service out of sync
Good size meals, quite filling for a quick bite ????
It's ok
it's fast food so you make your own chocie .
Meal came fast and was good. Good service
Bathrooms are for paying customers only but even if you order something that won’t let you use them. Seems like a health code violation? Wasn’t even due to Covid - they said they were too understaffed to allow bathroom access since it’s a manual key entry. Totally understand the struggle out there staffing wise but maybe get your order to go or skip ordering a drink.
Always good at Wendy's and never have to wait to get my food when going through the drive thru.
I suggest repeating back the order request. For fast food I always prefer Wendys.
Good place to eat fast with good Service
Love Wendy's my favorite
Not Covid responsible. The entire staff had their masks down while working. Either falling off their noses or straight up around their necks while handling food, talking into bags etc. Left without ordering.
Went in there mid afternoon for a quick burger while getting my oil changed at Jiffy next door on Wednesday April 24. Stood there like a bump on a log for 4 minutes while staff served the drive through crowd and Skip the Dishes guy. This is nothing new as most fast food places operate like this. Walk-ins get the least amount of the attention. Still having to stand there while the guy at the cash and everyone else just ignores a customer was infuriating. Left without ordering. Funny thing was that the Jiffy Lube guys were finished and all was good. Nice to find service where you can get it.
Always loved this place ever since I was little.
Friendly staff, and great Wendy's food. However they always seem to have run out of something which slows down the drive through.
Very nice staff, everytime I go there is a good experience.
Good food
So fresh that they even serve raw fried :(
Food is average , employs are rude , very lazy when it comes to cleaning, they spray everything even the napkins with what ever product they use , the manager should give the employs proper cleaning instruction because clearly they have no clue
I went to Wendy's and it was soggy burger action
Giving only 2 stars Naybe when they all want to stop their conversations with each other and get their act together they'll deserve more stars Service has dropped so much Used to love going there Not anymore
Went in after T-ball w my son. Service was friendly and efficient. Order was correct and tasty. Restaurant was clean and comfy.
Great food, and there is a Tim Hortons beside it
Excellent food... too long a wait. Did I say long wait... ya super long wait, soooooo busy
Amazing frostys
Wendys in Welland is great, they are always quick and very polite.
Good price, good taste....
Good food. Good prices.
Quick and hot food at a great price
Very efficient. Lineup went quickly and food was good.
QUALITY IS NOT CONSISTENT. Sometimes it’s good and sometimes it’s bad.
Burgers are ok. But frosties at this place are always melty when getting them
Quick and friendly service
Same food as any other Wendy's.
Forgot part of my order that was for my kids. Not good and couldn't go back.
I know things are rough around the world right now and places have had to make adjustments but my service was slow, they seemed a little disorganized. The staff were friendly though which was nice. Over all satisfied in the long but expect slower service right now.
Not the best customer service and the cleanliness of the restaurant was OK. Thats why ill give it 3 stars.
Overall meals are in satisfied
Delivery
My placing an order seemed to be incidental to the clerk
Tasted good but felt horrible after
Great service food great and people nice
Consistent. I get exactly what I expect and the drive thru moves well.
Still tasty..strange to be so empty
Great food clean eating area
Clean building and friendly staff.
Great food. Seems to be doing what McDonald's and burger kind are doing and making the exterior and interior of there stores seems to be getting fancier. But except for that same old Wendy's
Finally got service worthy of speaking of. Food is great but more often than not orders are missing things or are just plain wrong. But not today service was excellent.
Wendy's is my favorite fast food wish we could sit inside
I really like their burgers and fries and think they are much better than other fast food chains. The place was clean and tidy and the staff was friendly.
Can't speak for everyone, but on my visit...the lovely lady who served us Katherine (Kay) was delightful. She made sure what we ordered was the best it could be and we had a brief but very enjoyable conversation...she even detected my British accent through the general noise of the place..so she was clearly paying very close attention to her customers.....in all..I'd say..my visit was made more enjoyable becauseof ,(Katherine) who apparently likes to keep things simple...well done...
Meal on the date I attended was good and as ordered. Staff was friendly and accommodating. Have been to this location on many occasions and usually am treated well.
I love Wendy's food, variety of soft drinks and great customer service
Great service and even better food
Great service.. and very helpful staff..
Excellent food and well priced
It was quick visit got food then drove off
Favorite fast food. Service is quick, burgers taste fresh, prices are great and staff is always cheerful.
Good customer service
Fast service, good food , difficult location to get out of by car
The worst customer service i have ever had in my life specially the drive through i was in an emergency and she laughed at me. Never ever i will come at wendys
Typical Wendy's nice new location friendly staff
Great food, Great staff.
Its fast food
past few times the food was cold, soggy fries. Had to return it last time. Went a few days ago and was the only one in line and waited over 4 minutes and still no service - so i walked out. won't be going back again.
Friendly cashier.. they just forgot to put my bacon on mu burger. ????
Great! And way better than Mac Donalds
Like the food and workers are great
Always love coming here. Great food, clean and friendly staff. Wish there was a closer one to me
The service is incredibly slow.
Great service and food is delicious
First time visiting a Wendy's in many years. I was surprised by the quality of food and so blown away by the service. The cashier was unbelievably friendly and patient with us. We had not been to Wendy's in a long while so we took our time …
Product quality was poor. Person serving the food had noticeable open cuts on her hand. No glove to protect from contamination.
Consistently forgets part of my order, and my most recent burger was almost completely undercooked. Would not recommend.
Quick service, delicious food, great prices
Helpful friendly staff gorgeous store
Ordered a combo - single burger with a frosty. Frosty was warm ! Had to throw it out. As well as the coupons . Not going back !
Fast Drive thru service....Food quality is great...Wish the Dining room was open
My Apple Pecan Chicken salad is always on point! The fries has been salty on few occasions. Good experiences overall
3 dollar singles need i say more
I've always enjoyed Wendy's it's a good place for a nice meal or even just a Snack ( a drive by Frosty is just makes you HAPPY ) PS I really respect and respected Dave's giving heart and also his Kindness about adoption, just a nice Guy And for fun I asked an employee if they knew why Wendy's Burgers were Square? .....Do you Know, It's because he doesn't CUT CORNERS Sweet Enjoy
Great food and service
Great service actual fast delivery of food, prices are good.
Perfect hamburger
Love there stuff!????
Incredibly dirty. The floors are beyond sticky and no tables had been washed in a while.
Good for fast food.
If they had 0 stars that's what I would give.
Must use own mustard packets. They won't do it for you.
I'm only giving a 4 star ..no veggie burgers for my daughter! . Maybe they will come up with something soon it is the new trend.. love the beef burgers there good !
Place is great for fast food. This place hasn't made me pee out of my bum yet. Update: Had the Dave’s double with cheese and may as well been a coffee maker.
Delicious juicy burger. ????
Fast, friendly, clean Wendys
Great fast friendly drive though service
Junior Cheeseburger Deluxe.
Tried a new burger
Yum
Great food
Love the salad here and the fact seniors get food discount.
Dinner
Horrible service ordered online and was shorted food was treated rudely when called to have problem fixed manager was literally laughing and acting like it wasnt a problem the reason for delivery is because you can't get it yourself and they refused to fix the issue said there was nothing they could do...not acceptable in my mind. Won't order therr again.
A good place to get a price friendly burger.
I ordered through the app and went to the restaurant to pick up. I waited 20 minutes in line. Since the food was made probably 30 minutes before I received it it was lukewarm and already soggy. Going to stick to McDonald's from now on.
Expensive
The food is good
Same ol', same ol'. Service was good. ????
Great service! Food was good but my potato was slightly under-sauced. I asked if there was a way to get more sauce and was advised it was 40 cents. I said sure and she brought me extra sauce but when i tried to pay she wouldn't hear of it! That's service yippy don't expect at fast food!
Great burger on the drive to Golden. Come to stay at the Birdhouse for your next Rocky mountain adventure
Got amazing staff here
Pretty standard fast food.... Keeping our standards low for several decades!
Food is always fresh and fast and accurate
Definitely 5/5! Came in to grab a quick bite to eat last night and the service was top notch! Insanely friendly staff, restaurant was clean and well kept, and food made to order.
The food is really good. I’ve been there a few times but unfortunately I will not be going anymore, I can not eat in peace every time I went there, there are a group of kids yelling playing music just being loud and rude. I was very surprised that the manager did not ask them to leave. Other customers were complaining but nothing was done. The employees are very friendly but the atmosphere isn’t all because of kids that are loud and rude.
This location is great no problems. The food is always delicious at Wendy's. The problem I have is with the company, it seems like the burgers are getting smaller every year and the prices are going up.
As far as Wendy’s goes, this one is top notch. Super friendly staff, place is always clean and I’m never waiting around for my food.
Best fast food you can ask for. The place has always been clean every time I've been in. Staff is always friendly and helpful. Drive through is always fast. Ordering inside is always fast. No complaints.
It's good drive thru is always busy. Watch out for the panhandlers that frequent and ask for money vehicle to vehicle.
Being a celiac is difficult when you're on the road. Wendy's is great because they have baked potatoes and other things. Today I was able to get a lettuce wrapped burger! Thanks Wendy's
Nice place but long queues
Good value menu.
Fast food is fast food but this place a little congested.
They put the salt and pepper under all my food which made the packs salty
Food was great as always...service at the drive through window 2 pm Dec 30th not so great...got handed our food, asked for salt and vinegar and were told we needed to ask for it when we ordered and she walked away....We weren't sure if she was coming back with it...but she didn't!! Still love the frosties
(Translated) From approx (Original) Iz ok
Staff are nice even when the line is packed out the door. Always good food and service
You know going to fast food places is really a like a hit and miss.. It all depends on who is serving you, taking your order, and making your food that day. Sometimes you get a good experience and on others you dont!!
Gave me the wrong food.
Wanted a baked potato and for some reason they didnt have any at 2 pm on a Saturday.....oh well....the chili was good.
Much Better Burger and Fries than the others
Worst service I have ever had. I ordered got told it would be $80 for 3 meals when I asked why it was because I was native and didn't belong in the area mean while I grew up around the area ! And when I asked to speak to management I was laughed at abd all employees started clapping and told me to get out of there area
Nice atmosphere and great food.
Fast and quick like always
Quickness of service has degraded. Last four visits from order to table were 12, 17, 20, and 15 minutes respectively. Hadn't looked busy either. Only thing that changed is their now taking online orders. Guessing they don't know how to manage that yet.
The last two times ive ordered from here i had my meal messed up. The first time I came in through the drive through and ordered a bacon deluxe double with no mayo. Im allergic to it so i have to check to make sure its not there. Turns out i was given a bacon deluxe single instead and it had mayo. No problem just went in and got it remade. But tonight I ordered it through skip the dishes and ordered the same thing. When it showed up i was really disappointed when it was a bacon deluxe single and it had mayo. Though it looked like they realized that it wasn’t supposed to and just scraped off the mayo. I hope that something changes to make sure stuff like this doesnt happen.
I just love the taste and you can refill your soda very clean place
Good food, although prices a little high.
Bathroom dirty and there was virtually no water coming from the sink tap. I don't know how employees wash their hands. Gross place.
Nice place
Great service as always - Tnx
Excellent service.
This is the worst Wendy's in Durham Region. In three recent visits, the order has not been correct. Asking for a "large chocolate frosty", having it read back, then given a regular and that I was only charged for a regular, is poor. The staff are garbage. The drive-thru experience is garbage. I haven't been inside since last year due to COVID, but I can only imagine they're as terrible at cleaning as they are at every other aspect of a simple job. Avoid like the plague.
Not that good as the one on Australia and New Zealand
Awesome fast food choices
Dinner
Good food, but atmosphere could be a little happier.
The food is good. It is hot and the stuff that is supposed to be fresh (lettuce/tomato) was.
Good food. Service is pretty fast. Parking not the best. Share a parking lot and half the bldg with a Tim Hortons. They do have the new Fountian Drink machines that lets you pick your drink and add flavours like Lime, Cherry , Etc to it.
Employees wearing masks under their nose, one of them had their mask around their bottom lip as they were talking and handling food. Health and safety is not a priority here.
Fast service, good food... cheese sauce was runny though
Not a fan. Came in for a meal with my son before the movies and everything was going well (minus the cashier arguing with the customer in front of us for unknown reasons). Followed by ordering food and a drink to find out the drink machine was completely out of drinks(minus diet drinks and lets face it, I'm eating at Wendys, i dont want diet. So i tried to get my money back from the drink(which should have been a simple "sorry about that. Here you go sir". But it was far from that. After being offered multiple sub priced replacements, I was finally handed my change. Not an amazing experience. But nothing else can be expected from a restaurant that only employs friends and family. Attitude from employees is bound to be sub par.
I could never give a full rating on a corporate restaurant system because really most times is not restaurant food, it's truly fast food. Already prepared and reheated or cooked, comes prepackaged pre-portioned, do not need professional chef sous chef line chefs. Any kid can fallow instructions push a button on the microwave, or read the instructions on a box on how to cook the prepared food. However there is one thing that can be rated and that's consistency brand standards cleanliness and attitude. In this area they do well. The consistency of the food is generally the same every time you go there and to other Wendy's alike. If you're looking for real restaurant quality food, then you'd have to go to a real restaurant.
Bad service suuuuper sllllllow not worth it seriously they look at u and do something else
Decent food. $1 Frostys are pretty good.
Too many people inside.
I was surprised by the new look and other changes. The new order machine just didn't have the item I wanted at the time
They didnt have the food I wanted. The cooks have colds to the point they had to keep wiping there nose. Gross would I eat there no. If you want bad food and want to get sick eat at Wendy"s in brockville
Great food
On time fresh food, I just love to eat at Wendy's
Had the grilled chicken. It was dreadful. Most of it went in the trash
Good food
The place is old and run down, needs a renovation but the food is great.
Great food
I frequently come here if I'm shopping near by, so call it every other week. The food is always hot and fresh, and generally the staff are friendly. I get it, it's not the greatest job in the world, but lately, the staff seem as interested as watching grass grow. The store is getting tired, the washrooms are a mess regularly, I won't use them, that messy. It's not a very busy store, even at dinner time, so might say something.
Need a family dinner for 4 growing kids, fit the bill perfectly
Excellent environment, friendly Service, great menu choices, very clean. Good food definitely hope to come back to Cranbrook for Wendy ’s
Very disappointed. All the staff wearing masks as they should except the blonde manager girl. Working side by side, no mask. Way to set an example for your staff. No excuse for this type of behavior. Looks bad on the company as well.
Good food
Wendy's is always amazing.
Awesome burgers
Fast and consistent, got my order right
Satisfied experience.
Food is great
This location is probably the worst Wendy's in Durham. Almost always get orders wrong,take forever to fill orders, rude employees and constantly out of stuff. Tonight their Freestyle Pop machine only had about 5 choices out of the usual 50-60. Everything was unavailable. When I asked the employee if it was going to get filled soon because they literally had No Sugar Free/Diet options, his exact words were "We're really busy. Ain't gonna happen".
The burgers were not Wendy's. They were undercooked and from frozen. Just like going out to McDonald's.
Used to be good. Now... not so much. I finish work late, store is open until 11pm. It is 10:30, so sure, some stuff is shut down already, I get it. But when I get to the cash to order, I am told that they are only open for delivery orders. Seriously? Never before had I been told something like that. There were no other customers in the store, just staff. As an aside, ordering through Uber or Skip results in cold food, warm drinks, undercooked chicken burgers on occasion, and/or missing/wrong items. Used to eat from here regularly... not any longer.
Great fast food
Come cool off with a frosty
Employees not wearing hairnets. Incredibly slow service. Dirty seating area.
I felt safe dining in this Wendy's. Washrooms and dining room are open. They wiped the high touch service regularly. Food was fresh and staff was friendly.
My husband and I had take out last night, my chicken burger was overcooked & greasy, John's meal was perfect.
BEST BURGERS IN TOWN YO
The service here is outstanding...especially from Cindan! She is so kind, fast, and efficient. She deserves a raise! For this service, I choose to come to this Wendy's over any other in the Niagara region! Keep up the great work!
People here don't want to work here... seems like I'm bothering them for an order...
Wendy's never disappoints and I am so thankful they take food allergies seriously. When you re celiac it nice to know they really do listen and do thier best to make sure you enjoy their yummy food.
Convenient being 1 minute from hime
Salad was good.
Delicious
lots of parking fast service
Waited half an hour from the time we got in the door to when we got food. When we finally got our order taken the manager taking our order was too busy shouting instructions at everyone else, so we had to repeat our order three or four times. By the time we got our order taken, we had already been budged in line due to lack of control over the line, and the entire time we were waiting in line, all we kept hearing about were Skip the Dishes orders, 3 of which went out before we even got our order taken when the line wasn’t even that long. Will drive further to go to another Wendy’s next time.
Fast food, great service
Every single time I come to this location they take 10 years to make food… honestly what’s the point of a drive through? Might as well dine in. Never ever coming back here on a lunch break, because Waiting in the drive thru always takes longer than my half hour break. Your much better going to McDonald’s as even when their drive thru is packed you’re still out in less than 15 minutes. Also yes this is all hours of the day not just lunch hour.
They gave me strange looks, but honestly it was worth it. Getting a Homestyle chicken patty stuffed inside a Bacon Deluxe is one of the best things known to man. Mmm chickenbaconbeef...
Quick service, clean store and good fast food
Love their baconators. The staff is always nice
I have always enjoyed this location of Wendy's. The staff are always excellent in taking orders properly, and they always serve with a smile. The burgers are made as they should be, and the fries, and any other items are made-to-order, and not done hastily that compromises the integrity of the food. My only complaint is that the location is sometimes very dirty. I once sat down in a booth where there was salt particles everywhere and another where ketchup was smeared and dried up. It is a fast-food restaurant, and it happens, but I just hope they can renovate the place because it is looking very outdated. Otherwise, the overall experience is decent. Recommended if you're Orillia.
As always, great food! And even better staff!
Good food
Could be better could be worse
Very good customer service experience
All ways good quality, love the baked potatoes.
Would only recommend this location ! Perhaps the one on Regent as well.
Worked here, great friendly service, staff is great. This reflects in the food made really great and made nice and proper.
A drive through that actually keeps you driving. I never get asked to pull over to wait and I'm there weekly. The staff are friendly, some have graced the window for more than a decade! My bag always has exactly what I ordered in it, that's nice!
Clean and quick.
Waited in drive thru for 15 minutes before they even noticed our car in the lane.
Used toilets ...clean
Absolutely horrible. The people are rude, and the food is always cold and there is always a long wait and problems with the order.
Great food good price fast service
Great service, fresh food
Fast service
Great for kids
Always friendly, fast and the quality of food is great
Delicious burger made in a neat environment. This is one of the best Wendy's in town.
Like Wendy's as its always fresh. The only thing that I find could be better is cook the fries longer and learn how to fold the bags closed when passing the food to you.
I love going to Wendy's for frosty with the family, great food
Good stuff
Love it....only problem when making such big orders is they sometimes forget the condiments for my baked potato lol but everything is always fresh and on point.
Hit or a miss on this Wendy's, sometimes the fries are stale and the buns too, first time we went it was amazing. And to mention we go there at the same time each day I think it depends on who's working
Take out
This location is the most worst drive-thru I ever ever ever visit before! 2 times, 2 worst experiences, the employees never listen what you ordered. And end the round up, open the wrap, cheating : 3 order the Dave's triple and just got one patties EACH OF WRAPPED SANDWICHES。 And today I've ordered baconator without ketchup and onion, at the end I found out only one patty AGAIN, 3 slices of bacon and ketchup and onion. VERY VERY DISAPPOINTED this Wendy's in Orillia. Don't go this location, every location every store ALL are doing GREAT, and honestly, much more better services than this one. You will regret it for visiting this one.
Drive thru took 30 min
Sometimes service can be a bit slow, but is usually quick. This restaurant has made some big improvements over the last year or two. The building has seen a renovation and the staff are much more diligent. The food is always prepared fresh in my experience.
Fresh food
Restaurant clean, food was fresh and delicious. Have no major complaints. Seems to be quite busy during the day, but that is mostly due to its location, right across from polo park mall.
Newly renovated dinning room.
Nice quick stop for a burger and fries, don't forget a frosty
Fast service in driving.friendly staff
I found a massive hair in my chicken wrap, it was awful and I will probably tell everyone to steer clear from this location
Liked their ice cream
It’s a Wendy’s so you know what you are getting, BUT I write this review based on the service we get there every time we go. The staff are super friendly and provide great service. Once one of their employees even chased my truck down because they forgot to give me a part of my order and the drive thru was busy! Just thought I would share some positivity as they continue to serve others throughout these challenging times. Thanks, Team Wendy’s Orillia!
Food was decent and washrooms were okay. Foid is generally over priced at Wendy's.
Love the burgers and wife loves the frosty
Do not understand why instore dining is not open as most others are..hence long lines at drive thru
Personally my favourite fast food place. Good food, sort of friendly staff there, usually clean. There was one time where my table was very sticky.
Chicken was great and so was the Son of Baconater. Pop well mixed and lots of selection.
Great food, busy at times, like the drink machine selection.
Zero customer service. Food coulda been better.
Great food great service.
Cashier was great but the food was cold.
The chicken club is so awesome! One thing I don't understand is why they use plastic cups for ketchup instead of paper ones. Because you can't expand the plastic ones, you end up needing several plastic ones when a paper one would do the same job. And plastic drink cups instead of paper. Seems kind of environmentally irresponsible.. Good service though!
Horrible night staff. Had an issue on their end through the wendys app and they jumped around the issue and were rolling their eyes. Not impressed with the customer service. I've never had an issue like this at any fast food I've been at before
Messes my order up every single time and food is never fresh
They have a few gluten friendly foods here. Fast service.
I ordered a potato with extra cheese. The potato had some cheese but not a good normal portion, let alone extra. I went to the counter and said I had ordered extra cheese and would need more. The man gave me a look and reluctantly got me a tiny (think ketchup dipping cup) of cold cheese. I asked if they had a microwave, he said no. I asked if he could reheat it for me and he said rudely they couldn’t do that, and seemed put out by me even asking. I then asked what I was supposed to do because I didn’t want to eat cold cheese on a potato.. and he snarked back that he guess he can ask a manager. He barely walks away and comes back. Grabs the potato out of my hands. At this point he hasn’t told me what he is doing so all I’m thinking is this dude has his thumb on my potato. He proceeds to aggressively toss my potato to the side. Which hit the wall and then fell into a trash bin. He then just walked away without saying anything. So I figured they were making a new one. I was frustrated at this point and sent my fiancé inside to deal with him and waiting for my new potato. This was the first restaurant we went to on our first day in Canada - all the way from Kansas, USA. Definitely not the friendly greeting I was expecting. To top it off they forgot my frost. (Which really isn’t a big deal but I’m rightfully bothered).
Super friendly staff
Quick drive through and great value
First time I came here cause my wife was pregnant and wanted a salad at the spur of the moment. Ordered it and after 5 customers behind me was served with burgers, drinks and salads, I asked the cashier where my salad was, scratched his head signifying he forgot (Although I was standing right there in front of him the whole time, and the store had like 7 to 8 people in it) went in the back room, came back and told me they were making a fresh one. I mean, really?! making a fresh salad?! at nine o' clock in the evening?! So how did the lady behind me got her salad before I did?! Total BS. I will never ever come back here again. A customer before me complained while I was waiting and there was a few mistakes in his order, That already should have given me red flags. But hey, never again.
Bad service. Order is usually wrong.
It's a good place
Usually have a great experience with Wendy’s in Sydney. Even though the drive thru can be slow at times, the staff is super nice and friendly with exceptional customer service skills. Only had my order messed up once or twice, which isn’t bad considering I eat there a lot. Would highly recommend the chicken strips or asiago ranch burger, never disappointed with them. 4/5.
Everything is just.... perfect better than McDonald's
Taco salad
Every time we order skip the dishes from this Wendy's ; the order is always missing something. An entire combo, one drink, all the drinks, half a combo etc. We order it at a certain time so it arrives at lunch; as we are unable to leave for lunch on days we don't bring our own. Each time they forget something - we've paid for it and dont receive it AND now we have no time to eat what they forgot to give us. Their solution is to go pick it up. The Redundancy in that solution causes brain damage. Dont trust this Wendy's, English barriers also play a part.
Managers are absolutely incredible, so nice, fun and very polite! Food is incredible and always fresh. Highly reccomend!!!
Oh that's good. Perfect service. Delicious food.
My bbq chicken meal was great. Good portion size, hot and fresh.
Great place for a fast meal. Great kid meals. Affordable.
Won't be coming back to this location whover was working drive thru Tuesday night was absolutely ridiculously ignorant it was like it was an inconvenience that we came through drive through and ordered two frosties! I got so much attitude from the young guy that was working I wanted to say something to him but I didn't want to stir up drama!
I ordered food at the drive thru and went in to go pee. It was a very beneficial stop. Wendy's4Life!
Good
Excellent
It was Ok. There were some issues with the handrail surface in the waiting area. And I didn't really like the Portabello bacon melt as much as I thought I might. The service was great and friendly and the garbages are awesome.
fast food good service
Dine in
2 burgers and to frosties 19 bucks really?? Ridiculously over priced for what you get....
A classic fast food site with great fresh alternatives. Their " never frozen" beef is a bonus with its fresh cooked taste and great size options.
Got my large drink with more than half full of ice.
Great service
Worst service. Worker didnt tell me the price of the order. Just said pull up to first window. First window simply stuck the debit machine out the window. I had to look for the total on the pin pad. Didnt say thank you just told me to pull ahead. 2nd window didnt say hello just handed me the drink tray and two bags of food. Gave me 3 packages of ketchup for four orders. Didnt say goodbye or "have a nice day" or anything. Is this what Wendys classifies as customer service? Why dont you just buy some robots? They might save you money. Will never visit this location again.
Take out
The restaurant has had renovations since I was there last. They have so many flavors on there Coke dispenser
Slow it was very crowded inside and take put
The place looks great but the food was just okay and service very slow although staff seemed to be working hard..
They love to give bad reviews to driver for no reason. Rudest managers ever some of the staff is nice. Wait time to pickup order is like forever. Half of the time order's wrong. Every time i will get bad review i will give 1 star here on google
Wendy's: you've done it again. Great food, fresh and tasty. The main menu burgers are pricy so I go for the cheap stuff, which is equally as good. Nuggets are the best with the honey mustard sauce. Getting to Wendy's is a bit tricky (as there is a GIANT curb to get up) but once you get there, you forget all your sadness about your front bumper coming off. Highly recommend.
Great service. Great food????
Good for fast food. Fresh and nice staff.
Fast and easy ordering. Clean fast food chain. Want coffee? Tims is within the same building. Awesome! ????????????
Whatever you do, don’t order from this location for delivery with Uber or any other service. i have ordered between my daughter and I a dozen times in the last year and every order is missing items. Today 1/2 the order was missing. While credits are always offered by Uber this does not make up for the 40-50 wait time and frustration of still not being able to eat. the situation here just keeps getting worst. You would be better off flushing your money down the toilet , It’s the same feeling and you will still be hungry!!!!!
The food was good,
Normally I give 5 stars food is always good but didn't get my second fries for the wrong nuggets and the wrong frosty
Still no inside service.
Very clean very friendly good butgers
It was a normal interaction, expect anything that you would expect from fast food. 5 out of 10 would recommend.
Always like Wendy's however one day we went there and they just didn't have any salads which was sad. But over all pretty darn good
Always great!
Best fast food in Halifax
This place is great! The food is delicious and the bathrooms are clean! Employees here are amazing, they never get your order wrong, and they always warn you when the food is hot! I have been coming here ever since I moved to Nanaimo when I was 3 years old, and it has been my favourite fast-food restaurant ever since!
Lunch
Couldn't connect to their wifi
Not the easiest parking lot to try to get out making a left hand turn, very busy location
Food cold, cost 25 for chicken strip meal and a burger meal. way too much 3 strips and a sm burger. went through drive thru and all fries cold. very disappointed
Friendly staff + prompt service make this location a winner in my books
Love me some wendies
Half price summer chocolate frosty sale over soon, must get one before the price goes up.
A good place to get the best burgers
Inconsistent quality at the drive-through. The staff is friendly enough but the repeated errors at the drive-through window have dampened my enthusiasm for this location.
Cheap enough.. Wendys is better than McDonalds. I had salad last time and it was fresh and good. Pricy though. Id give 5 stars for food..and less stars for expensive salad prices.
While staff friendly. Long waits. Confusion in kitchen....mistakes frequent at counter and threw drive threw...NO handicap or accessibility friendly at all....even though just recently renovated...No effort has been made
Best fast food burgers salads and lemonade in the business available at reasonable cost.
Friendly staff, very fast, hot and fresh even at 1030PM!
Love the salads in here
I go to this wendys all the time and very rarely have I ever had bad, cold or the wrong food. Solid wendys with fresh food. ????
Fast food. Beef & chicken burgers. Drive thru at this location. COVID safety protocols are being observed.
first time at wendys since just moving to nanaimo......were craving baconators......they were awesome...fries were hot....only one issue,,,,,,marc was great,,,but he needs to dial back abit.....hes friendly but please dont ask me 10 times how my food is...please dont go on and on and on........got to be a bit anoying,,,,,,please.......just let us eat quietly........thanks ........
Quick and friendly team.
I prefer this restaurant... Used to work here and the beef is never frozen, always fresh, also have an Oven ...yes a real oven !!!compared to other fast food joints which have warmers and microwaves .
Fastest fast food place. And it's all made without any errors. Well done????
Very disappointed with how staff are serving people walking through the drive through. It doesn't maintain social distancing. After watching the staff serve the customer who was leaning through the window, i cancelled my order
I personally love this place especially the night time drive thru guy! I have always had excellent service here but I choose to go at a later time then most due to the staff at night who I enjoy so much! I haven't been sick from here yet either which if you are celiac you know is impressive. Their poutine is one of the only ones I can eat being as their gravy is made from rice flour not wheat and they a salad with their grilled chicken and I am set. Well I guess there is the fact that I can eat the frosties too so that is a huge bonus. I was sad when the north shore one burnt down but to tell the truth now I definitely don't mind driving the extra bit especially to hear a beautiful accent as a bonus ????
Fast service always a smile
This rating is based on Fast Factory Food outlets in general and not all restaurants. I have always loved the fresh, stacked with fillings burgers here and the unique options of salads, potatoes, chicken and multi burgers. AND the chili! They only need to get a better dessert choice and it would truly set them apart from every other chain trying to vie for my hard earned money! A frosty or a pie. They used to be connected to Tim's and that supplied alternate options but they should do some R&D and get some interesting desserts to corner the market on quality in every area. People are really well trained and competent and always have a smile for you. Really fantastic! Could do something about the hard seats though. Should break away from the "eat and get out" marketing tool that so many places use to decrease loitering time.
The service was fast and friendly. The food was delicious as always. It is a great place to stop!!
Quick stop for a burger... Quick service
The kids love the frosty's and French fries ????
It's Wendy's, you get what you expect.
Placed order, order was comformed, paid for order and when I received it drink and fries were not included. Then order taker argues a bit saying I didnt order properly. She cleared everything up but not without saying i didnt order properly yet she confirmed when order was placed.
Dave's burgers are pretty
The food really good
Very good and fast service
The best Wendy’s in the greater Montreal area! Amazing staff who always get my order right
Very clean, friendly staff, good food for price
Grate food fast service always
I find Wendys the ONLY fast food place that gets it right every time. Want no pickles say no pickles and boom u dont get any, they get the whole order right the first time, no missing items, thanks Wendys keep up the good work ❤????
Staff is awesome ....food is delish!!!
Good food. Lots of dining in space. Customer service is excellent! Only downfall is that their bathrooms are very dirty.
Take out
Everytime I have been there it's been amazing. They haven't messed my order up once and it always tastes fresh.
Not bad, recently renovated... Doesn't look THAT different to me, but its nicer than it was before
Very quick and delicious
Food tasted great, although order was messed up and we didnt realize until we got home and started eating. But still great food, fast drivethru and great service
Meal type
It's Fast, they get the order right most of the time
Super friendly staff. Thanks ????
Went through the drive through tonight, cheap food and polite workers. Will continue to be a customer here as long as those two things don't change.
Burger was good. Fires were cold and soggy, drink was 3/4 ice.
great salads an 90 cent frosty. the best
I was hungry
Does not know how to serve non-cold food. Fries always cold, burgers put together sloppy. Numerous times. Avoid.
Damn good food
Good Wendy’s. Had no problems.
I forgot the car keys in the counter and the manager took them to my table. very gentle!
Dinner
Most disorganized kitchen staff I've ever seen! 10 minutes to make a hamburger!!
Very fast and good service
Good food. I love it
I don't share the love for Wendy's that many people do. Their buns are too thick so the meat to bread ratio is off. The "never frozen" patties are flavourless except for all the salt. The fries are thick and soggy. The salads taste like artificial candy. The only reason I give them a star is because they make baked potatoes. I wish more places did that. Also the vegetable toppings on the burgers usually seem pretty fresh. Did I mention the fries? Who likes thick soggy fries?
Super kind staff! Always following directions precisely and definitely doing their jobs efficiently!! Shout out to "Cheeky" for amazing service!
To the owners .......your letting your store run into the ground. Worst Wendy's ever and I've been across Canada.
Still with the old decor. Looking run down. Chili was watery. It was clean and the service was great. A nice older lady brought us free coffee. That was nice.
Sometimes you just need a baconator to end off the day.
Stop making my favorite baked potato with broccoli and cheese
Always good value, fresh ingredients and good variety..wheather you are looking for fresh baked potatoes or chili salad or burger and fries..they have it all! The service seems a lot slower since the changeover to the new counter system. Going back to the two service stations would be more efficient .just sayin.
We stopped into this location after sitting in ER for a few hours and the staff were awesome, the food was prompt and fresh! Not a fan of sweet pickles but still a very good meal for on the road!
A good location service wise.
Hamburger is good tasting but I think it's not healthy to eat all the time. Google and YouTube the fast food restaurant if you are skeptical about it.
Always great service, good food, and a clean restaurant!
Staff were great and took COVID measures seriously.
One morning I went to Wendy's with a fetus in my stomach and as I was ordering my food I felt a kick and before you know it I was in labor. a worker that was making fries jumped over the counter and yelled "don't worry mam I'm really good at the Operation™ board game" at this point he told me to lay on table and handed me the fries he was making in the start. Now as time pasted he delivered my baby. I only rated it 3 stars because the fries he handed me where cold, Plus he had a hard time cutting the umbilical cord. all in all the place was nice will visit again.
Made delicious and fresh. Drive thru volume is very high despite fast turnover. During pandemic the dining area was closed but it has now recently opened for take out and limited seating capacity. Take advantage of their offers when available. Overall staff here are very nice and speedy.
The burgers have always been great, the fries not so much... Used to be worth it to get the burgers and Frosty 's then head to McDonald's. That was then, this is now! Don't know what they have done but they are now the too choice for fries in our family.
Didn't order by I did go in for an interview. The place was very clean and I noticed that all the workers were wearing masks. The manager who interviewed me was very nice.
As you would expect.
Love the spicy chicken combo. Much spicier than Micky D's. Perfect temperature and through fries were hot. Don't take pics of my food.
Hot food and fast....life is good
Goodish food but it was still good in general. Maybe it was just what I got to eat who knows.
Great service and staff and quick food for on the go!
Quick and friendly service. Best fast food restaurant on Niagara Street. *EDIT 2 YEARS LATER* Their customer satisfaction standards must have been lowered because as I type this outside of the restaurant I am unable to eat my junior cheeseburger which is literally a puddle of ketchup, not much else to see... to the point where I can't even pick the thing up to take a bite without making a mess all over. Some napkins would have been delightful for this situation but there's none to be found in my takeout bag. This is the first time in weeks I make a visit and they actually have lettuce. I feel terrible typing this out cause I still consider it the best fast food on niagara street but this meal I just bought is not edible. Sure I could go back through the drive through or go inside but do I really want another burger made by the same sandwich maker or to deal with them again tonight after this bad experience? Come on!!! Your competition isn't that great
Basic Wendy's. It was nice and clean with friendly staff and fast service.
Thank you that you have a very clean bathroom. Very appreciated!
Always great food and staff
Fast and good
Yo I legit wanted Pickels they judged me so hard and made me pay 50 cents than said forget about it gave me sasss like was so awkward come on
Good food. Quick service.
Smashed a baconator, loved it
99 cent Frosty season is almost over so I've got to get it while it stays at this price, and so should you. But even the regular price ain't too shabby if you want to eat something frozen when it's minus 20 outside.
The food was good but the staff was amazing. The kid was the pink hair was outstanding. He is worth his weight in gold. Great fast food, amazing service
I've been to a lot of Wendy's and the food is usually good and the service being great. This location....the service is slow, always seem to be going back because of items missed off the order. I was addressed as "Dude" going through their drive thru. I can honestly say this is the worst Wendy's I have ever been in. This location must be such a dissapointment to the francise!
The center nerve.
Along the Island highway. Easy access. Clean. Good service.
Excellent food
Great service happy staff
Asked for the fries to be cooked a little longer, and all good. Very polite quick and friendly !!! The food was great....
Overpriced for the quality of food
Standard Wendy's. Fast and seemless drive thru
It is a wendy's
Always good. As far as fast food goes this is my only go to option. Always ask for your nuggets or straps to be made fresh and tell them you will wait.
Wendy's is clean and safe.
Slow service at drive thru
Very nice staff and management. Great food. A little pricey, but worth it. Good quality.
Fast service
They were only serving drive thru. About 40 cars in drive thru went thru and about 30 people including 4 skip the dishes drivers waited inside for a half hour while they "got caught up." Myself and half the customers walked out while waiting including a couple of the skip drivers. Take your chances waiting in the drive thru for 15 minutes if it's during supper rush or you won't get served.
Super slow service
Getting better when requesting mustard
Explained there was an allergy and asked for no mayo because of the allergy, opened my meal when I got home and I found a bun full of mayonnaise and fries placed upside down in the bag.
Service was fast..staff friendly went thru the drivethru...
Happy with service
Great Food
Meal type
Terrible...cashier had a very weird attitude and service was beyond slow
Service
Terrible service, the person making your food order never looks to see what everyone orders, they just slap it together. I took my burger back as it never had bacon on it & I asked for NO Tomato, No Cheese. What did he put on my burger, Tomato. Took it back again still had Tomato on it. That's it for me has happen to many times @ Yarmouth Wendy's
Good fast food meal. Caught a bite to eat on the way to Toronto. The place is right off the 401 so access is pretty easy.
Good food, real friendly service. great experience. Cheerz.
The pretzel pub was killer OMG I almost left my wife for it lol
Went for a burger, staff member not wearing a mask. No thank you. Not during a pandemic
BEST BURGER IN TOWN
Call exactly what I asked for in my Fries were not limping greasy hot and crispy unlike McDonald's in Parksville
Cheese sauce forever
Hello sir who posted about the anti maskers at wendys and required a refund. I tried to respond to you on reddit but your original post was removed by the site owner . so hopefully this reaches you. I remember you and i understand And i appoligize for the inconvenience it caused you that day that you requested a refund . i am so sorry about that day last week when you wanted a refund on your chicken wrap. I know the lines were long too as well. I am not a anti masker. I am not against masks at all. I have a medical condition sir. The Only reason I dont wear a mask is because I am medically exempted by the public heath act :: Accessibility for Ontarians with Disabilities Act, 2005 or the Human Rights Code. . And the public heath organization does have my note on file on thier data base as well since 2020. Everyone eles who works here all the other employee at mainway Wendy's do Wear a masks , face covers or shields. I am the only one who doesn't wear a mask and I appoligize sir again on behalf of myself for making you feel unsafe. Hopefully we get your service back , we can always acommadate your needs with covid 19 protocalls . if youd like me to not do any transactions with you and have someone eles do them, we can totally do that. We want you to feel happy and safe bottom line.
Best burgers
Best eating experience of my life
I ordered a single cheeseburger with only ketchup and extra pickles and the didn't put pickles on it
I got food poisoning from their baconator don't eat there!
Its a usual wendys. Great food and neat clean.
(Translated) Very good! (Original) Très bon!
Fresh hot food. Clean premises. Friendly service. Highly recommend.
Good food; fast, fast service. (I eat out 2 much)
Lunch
I go there strictly for the "BACONATOR" yummy when you are MAD hungry ✌????????✌????
Drive through was very thorough and patient
My crispy burger looks like very soggy. Not going there again to waste my money
Dinner
Clean, quiet, & friendly - good burgers...
Really friendly counter service + they seem to have a wholesome regard for their regular customer base. Other than that it's a regular Wendy's, which is pretty good.
Burger could have been warmer than room temp. Meh
Love the baked potato option in the combo's and the lemonade is amazing will go again
A bit outdated and the food doesnt taste as good as I remember but the staff were super friendly and welcoming and the service was fairly quick which is great
One word Frosty on a hot summer day!
Great variety can be healthy or fattening whatever you want it to be. The Frostys are the best
Good fast food, but hate to say it but the worst customer service ever. I have yet to be greeted with a smile both inside and at the drive thru. If it wasn't for the frosties I wouldn't go to this Wendy's ever!
Great fast food
I get Wendy's from here once or twice a month. The last time we stopped by the place was super busy. Long line of cars in drive thru, long line of people in store, and multiple delivery drivers arriving for pickup.i can't imagine how stressful that must get, but the team was friendly, determined and our food was exactly as expected.
Great spicy chicken burger. Fast service.
Good fast food. Horrible accuracy in drivethru. No tomatoes means NO TOMATOES
Excellent food clean and fast
Meal type
Great!
Twice a month we go here on the two busiest days of the month and have a enjoyable meal...if ever you have an issue ask for Dawn she will fix you up ????
Always a good place to grab a burger
New layout is nice. The new soda machines have some creative options. The restaurant is very sleek and modern-looking now.
Good food
Always kind customer service. Fast service even when busy.
The drive through was good. Didn't mess up my order so we good. Lol
Take out
Fantastic
Really great fresh food and amazing service !!!
Rude drive thru staff that cuts you off and say is that it.
The food was fresh and warm, and the staff was super kind.
Very clean washrooms Fast courteous service.
Food is goid and service is quick
Waiting time!!
Staff is rude
Good food fast
It was good, food came fast.
The hours on the door say 10 am to 10 pm and I went there to get some Frosty's at 8:45 pm and they where closed with no sign of hour change
Very slow always screw the order up.
Repeatedly miss items on orders and claim items are "freshly cooked" when they have set for 15 minutes after being made. While they will provide credit for missed items there is an overwhelming lack of consistency and thoroughness at this location. However, management has shown inclination to change this. If these changes are noticed then this review will be edited and improved.
Great burgers ????
After tonight i will not be returning . I orderd off skip the dishes and the food was really good however when i drank my pop i opened the cup to chew the ice to find a fly in the cup, just about made me puke.
99c frosties are good!
Good service and fast
Standard franchise operation. Quality is always decent. Two stars removed because of the amount of times they forget an item in my bag at the drive-thru and for how rushed they make you feel when you're going through the drive-thru so that they can maintain their drive through times
Food was hot and fast. Staff were a little impatient at drive-through.
Your standard Wendy's franchise - a bit slow in drive through through multiple visits, in both peak time and quieter moments.
Service
Very quick
Great place . Staff are real friendly
Food is good
We ordered kids meal and my friend's son wanted a particular toy and Marco, the counter attendant made an effort to look for that "dragon toy". I thinked he even went to their office or stocked room just to look for it b'coz we were already in the middle of our meal when he came to our table and gave us the toy. super thumbs up!. Great job!
Chicken (spicy) burger is awesome and large variety of food available at low price. Must visit if you are nearby.
First time having Wendy's in a while as I do not have one in my town. I love Wendy's their burger was fresh and hot, fries were warm at best and I was disappointed in their pop machine. The machine was fancy and touch screen but neglected to tell me it was out of everything until I selected it. I wanted Barqs, then I tried vanilla coke only in the end to have plain Coke..... Lame.
Fast and friendly service. My drink was never empty and the food was great. Our server checked on is just enough but not too much! Staff interacted well with my sons Always love Boston Pizza!
Dinner
Wendy's is pretty consistent, I can't recall ever having a bad meal from this particular branch. The service is also really efficient. Minor criticism would be that on a few occasions, we've ordered juice boxes for the kids and they've been frozen solid. This is a bit of an inconvenience when we're in a hurry and the kids want a drink with their meal - however, as I say, it's a minor issue, not a deal breaker as everything else is great.
Delicious. One of the last fast food joints that still does things manually and correctly. Its just about as fresh as they say it is in the ads. Staff here is helpful and capable.
Number two Dave combo $11.25. Hot and good! And on time
Food was made fresh, staff was a little off, but it was 2am
There is a drive through service with wonderful customer care staff! This place is known for their french fries! Its exquisite!
Meal type
Service
The new Wendy's salads are fantastic, I was surprised.
Fast and friendly service did was good
Great place for cheap burgers
I ended up picking up drive through at Wendy's but i realized my order was incorrect when i got home so I called to let them know and they happily gave me my order correctly for free by taking down my information. Very apologetic and accommodating thanks to Lia who was a great worker in double checking and confirming my order was perfect this time.
Best burgers in Vernon
Great food very good price gotta try the Cesar salad and you'll know what I'm saying ......amazing
Take out
Service
I work there and i love the food
Good food
Wendy's always has a good burger with quality service.
The staff was super helpful and they were quick to act and fix an issue when part of our order was missed. Well done, folks! Thanks for a nice experience!
Decent for fast food but slow preparation.
The only thing that would make this better is a second location.
Hamburger and fries not very hot
Yum yum
I love Wendys. Its my go to place. But this time Im a little disappointed . I placed a order from skip the dishes. I was missing a bag of food. ( 2 chicken wraps and a poutine) I contacted Skip. They refunded the money for the food but that leaves me with nothing to eat. So. They told me to basically place the order again and will cover the delivery as well (they didn't cover all, I still paid .45). Which is cool and all but now I have to wait another 45mins before I get to eat. I tried calling the restaurant twice with no answer. So this experience has been a let down. Don't get me wrong .I will be back .Cuz like I said I love Wendys.
New ownership-well prepared burger- excellent service.
The burger is good and the price too
New coke machine was tricky to figure out
Good burger at Wendy's today but one star removed for giving me pickles I didn't want, Pickle Rick!!! lol
I love wendys! Always great services and tasting items good variety too
My boys love the baconator????
Excellent food. Chili as a side is a good choice. Will hopefully be back again.
Bathrooms had no toilet paper. Toilets were dirty
Fresh up, the order was correct and the staff were excellent with their customer service, thanks all.
Yuk soggy and cold
Fast service and the food is good enough to keep coming back.
Great food, amazing service, these guys are the quickest drive threw I have had the pleasure of going to!
They cant get it right & slow! It's been 4 times now that I've ordered the Homestyle Asiago Ranch Chicken Club and keep telling them NOT SPICY and sure enough I get SPICY!!!!! My stomach is sensitive therefore I got to throw it out.. money wasted...On top of that service is slow... thanks a lot.. I'll know better next time to go to one on Fairview street.
Excellent prices fast service good variety
Nice place for a bite!
Not sure how you review fast food. But this Wendy's met my expectations.
Good customer service and good food
My chicken was green and not really cooked
Had better. Sloppy burger. Fryes were ok
Love the fries and their frosty's
good burgs
Great food at good prices.
Lunch
We ordered to stay in and eat. We waited for 10min. Went back up and asked if our food was ready and they were serving take out and drive thru while our order sat under the heat lamp. Slow service for a fast food place.
Good service tasty food regular prices as everywhere else but there is also a timmis si you can have it all in one place
Very rude staff at this location won't be back!
It was ok but definitely a language barrier.We never get what we actually order.Its always close like a chicken ceasar instead of a ceasar or regular fry instead of large.Restaurant to cold for my mother aswell.16 minutes for a baked potato is not fast food.
This location is pretty trustworthy with regards to accuracy and customization. For example, if you want one of their salads without meat, they CAN leave it off and reduce the price - about $2 for the full size salads currently. Not all locations are as good about this, or about offering cheddar cheese instead of bleu on another salad (also possible). I wish Wendy's had a couple more vegetarian options but that's a corporate issue, of course. Next best thing is this location where they're good at making their tasty salads meatless if desired. Also, great fries, baked potatoes, and yummy strawberry lemonade!
The dining room was freezing cold. My drink didn't need ice to keep it cold, it was that cold. So coould see my breath.
Waited forever for my meal and then they forgot an item went back and the girl didnt put it on my receipt or give it to me then she gave me my chili and threw it on the counter. Horible costumer service, very EXTREMLY DISAPPOINTED!!
Love Baconators!!!
Anthony was awesome. French fries were good, warm. Have to say they are better than McDonald’s!
Didnt get to see it was closed
Same as every other one
fast friendly good chilli and a small one
Loved the new layout at the St.James location. Our service was great and our order was great also!
Food is as expected for a fast food chain but the restaurant is relatively warm temp wise.
Good food fast
Take out
Good food
I used to love this Wendy's, it was by far the best one in the Niagara Region. But something changed in the last couple of months, I do not know what. The quality has gone directly into the dumpster, the last couple of times that we went the food was utterly disgusting. The fries and burgers were cold. At one point we received rotten lettuce. Our last order was chicken sandwiches, they literally put a 2 by 1 inch piece of rotten lettuce on each, the one didn't even have tomato, the other had the tiniest single piece, it was the same size as the lettuce. And the chicken looked and tasted like it had sat out for days. Wendy's was my go to fast food place, but since that experience I have never nor will I even set foot in there again. It went from amazing to absolutely disgusting almost over night. I don't know if it was a management change or something else, but something seriously broke in this location in the last couple of months.
I love the salads in this place.
Slow service when walking in. Food is okay and hot.
Food was great and fast. I typically stick to the drive thru though but the staff is always nice ????
Good service and great food, but was shocked at the price to buy just a burger.
Really old Wendy's. The bathroom was really nasty when I went there to eat. The food is always ok. The service I got was excellent and the girls were really nice to us when we went. No refill machine.
I love the baconators , they are so so good and service was quick even though there was a long line up,
Fav
Very nice service. We had a good time!
Always fast service and hot food
Fast and friendly there always happy ????
Great service and fresh Burger's
Always quick and pleasant.
Excellent food and service
Best burger spot
Fast drive through, excellent food.
Fries were cold and $35 for 2 bacon after combo? Way too much money ????
Our server looked a lot like McLovin from Superbad, was very friendly and super accurate.
They mess my order up a lot at this location but its Wendys so it still gets 3 stars
Went on feb 12/21 Great drive thru service and I swear they changed the fries they taste great, better than McD's now! Love the bacon deluxe
Wendy's Was Amazing Ordered Dave's single classic combo with no salt on the fries and a coke. While waiting at the pickup window I observed staff rotating stock? Cleaning the …
Staff appear to be trained well and food is generally good but a very small kitchen and number of staff plus lots of delivery orders mean that this cant really be called "fast" food
They have the fancy Coke Freestyle machine, but it isn't network connected for using the app, and it doesn't add enough carbonation. Sure, this sounds picky, but why have the machine if you aren't going to set it up correctly?
Between eating out of a dumpster and eating at Wendy's... Wendy's is a clear winner cause they have toilet paper.
The only thing that bothers me us the girl taking my order... She looked very miserable and unhappy to be working
Staff is always friendly in the drive thru. They have never messed up my order or forgot to give me the sauce I ask for. Pretty quick as well.
Amazing quality. Fresh everything and nicely wrapped! Great presentation.
Not satisfied with the 2 lg chilies I just bought they weren’t full and no beans it was all meat and watered down, I understand with everything going on but this is the first I’ve had a problem
The burger Patti was dry and old
Fast friendly service
Fresh chicken and friendly staff most times!
The burgers looked exactly like pictured. The lettuce and every other veggie was fresh and crisp. There was a huge lineup and the staff were quick and friendly. I don't go to fast food joints often but was happy with this place.
worst customer service experience ever!!!!! stood in line to for 10 mins to get served! and cashier finaly showed up a enter in skip the dishes order and ignores us and had to ask for manager who was very rude...and then they had our oder ready to go and we wait ans had to ask for it!!!!!
Service is typical of any wendys but being in a small secluded town this particular store never has a big rush. Quiet atmosphere. Food quality is the same as any other wendys location. The orders you recieve never look as good as they do in the pictures. Still way better that mcdonalds though
Good food great staff
Great food great staff and very fast
Over the past few years I've visited this Wendy's on a number of occasions. I only have one small complaint for which I've completed their survey over and over again, the results of which has been passed on to this stores various Managers which seem to change each time I speak with one of them. The last time (a few months ago) I received an email from the "Manager of the month", and I responded to him. However, to date, I haven't received ANY kind of response. Of course, every time I speak with one of these Managers, ALL promise that will "speak to the staff and ensure that this never happens again in the future." My simple complaint is: every time I decide to go to this place, I order the same thing. That being, a "Baconator" (just the burger, not the combo) and a large fries, which I always take home to eat. The problem is that I also have always order EXTRA lettuce and tomatoes. The Baconator does not come with lettuce and tomato so, that's why I always order EXTRA. When I went to school, EXTRA always meant "More than one" so, therefore I was telling them that I wanted more than one piece of both items. Apparently, then people who put their burgers together aren't educated enough to understand the concept as I NEVER have received what I have ordered. Either that or, there is some kind of shortage of lettuce and tomato in the world that I don't know about. When I was a Manager or Supervisor for more than 30 years in my jobs, when I asked someone to do or change something, I endured that it got done and, I never had anyone who minded doing what I asked. Apparently know days or at least at this Wendy's location, when the Manager speaks, NOBODY listens!! I've also tried asking to add DOUBLE lettuce and tomatoes, TWO times these items, I've even asked: "add lettuce and tomato and then, add it again". I don't think that my request could be any clearer but, either they don't understand or care enough to respect customers requests, are too busy yapping about other things with their co-workers or just simply don't care. If this is the case, they should be should be shown the door!! To me this behaviour is COMPLETELY disrespectful and, in this day and age of Social Media, these "Managers" should be told to toe the line or look for other employment!! Personally, I will NEVER darken Wendy's (at this location) again and, if you want to get what you expect in your order or receive ANY kind of respect and service, you might want to move on to one of their competitors, as I now have.
So it closes at 1am on sunday, i got to the drive thru at 12:30 on the dot and have been sitting here for 15+ minutes and no one has taken my order, and people are in the building walking by the windows..... ????????????????????????????????????????♂️????????♂️????????♂️????????♂️
Wendy's is always good for a smoothie or baked potatoe.
Nice and one of the original locations in Montreal .
Never had a problem other than ordering, and the person tries to rush you through. Almost like they are hoping you don't order too much.
This wendy's was great.
Good, fresh food. Better then the alternatives. However seems more pricy.
Frosty for a $1 can't go wrong
Other than the long lines, and the occasional order mix up its decent enough.
Got the cheese chili fries and a Frosty. They were great. Need a Wendy's in strathroy
Love their burgers and poutines, especially bacon ones!
Take out
Great for fast food
Order was correct, fast service, clean location
Yummy, fresh and clean. Great service.
Nice friendly environment with great staff and the soft drink machines are the best I've ever used. There's so many options of any drink you want and some you didn't know about. The asiago chicken ranch sandwich is by far the best chicken sandwich I town.
Waiting for 20 vehicles in drive thru, was to much. I went in, there was 3 customers in front of me. 27 minutes later I left with my order. Disappointingly COLD I will give them another try. 1 day
Good fast food.
Fries are usually fresh but service not too friendly and sometimes slow.
Always good food at this location!
So fast
Ok. It's Wendy's
Very clean premises and staff were pleasant to deal with.
Good food n drinks. Lotsa parking.
Cold ????
Great fast food and good counter service
I have been noting that the drive-in staff have lost edicate and don't say Good Morning /Afternoon/or Evening.. They just blurt out, "21.95", no decorum or politeness.. I was not even at the window tonight and yet she just yelled at me. It feels like when someone is rude and has no social training and you just try ignore them because it is embarrassing.. TRAIN YOUR STAFF PROPERLY WENDY'S.. IT'S EMBARRASSING..
Great quality food. But you always forget forks and condiments even when asked twice. Which means you fail at the basics. Edit* 2 weeks later.... They still forget everything... Never get it right... Disappointing Edit 2 more weeks later... They still forget every thing... They need a management overhaul... Clearly no one is watching or fixing this issue.
Great chepd food
Frosty was good for the price
What you would expect from a fast food establishment, restaurant was clean, the staff was friendly and the food was quick
Great Staff, IMHO one of the best tasting fast food Burgers
Modern building, great food. They take your name when ordering and you get to give fake names and laugh to yourself
Didn't go to Wendy's
Love the food. A very well organized restaurant compared to other fast-food chains and even other Wendy's stores.
Super!! Very good.
great burgers. they have that fancy drink dispenser that's got aton of flavors.
Best service hands down. Their debit system was down but the manager Rose really whent out of her way to accommodate me. I recommend going out of your way just to come to this Wendy's. Thank you Rose
Nice price burger, great baked potato . Fast service.
Great place for a quick lunch, or dinner. In, and out within a decent time. Yet lack of communication.... sometimes. Missing a dipping sauce you order, or having your fries put in the bag on its side. Other than that still a great place for the family to enjoy.
The place has gradually gone downhill quality of food decreasing every time and service
Great place. Food is good. Orders are correct when served.
Moping Floors and Doing Garbages an Hour before Closing.... While I try to eat... Awful old Country Music Playing..
It's fast food and service is always fast and friendly
Same as every other Wendy's
It's Wendy's food so it is what it is. The service is never good. Everybody there seems like they would rather be anywhere else but there. If you're thinking about customizing your food don't bother because they'll just make it the way they want to anyways
Good enough for fast food. Unfortunately it seems they have removed the vanilla frosty from the menu. Who discontinues vanilla as a flavor? Strange
It was actually very clean and the food was pretty decent for a Wendy's. Above my expectations
Great ♥️????
Lunch
Excellent food and friendly approach from the employees. A well expending of your money.
Good food, and the parking lot is big enough.
This place has the coldest soft drinks out of all the fast food places, large size is same size as Burger Kings (massive) A&W medium size is advertised as large. If you like skins left on the fries, this place does them well (with Himalayan salt added).
Good
No Wendy’s here
Faster and friendly service
Very interesting museum , feeling what immigrants were feeling and fears during their adventure
Store is clean, staff friendly, food is great.
Good food
Whomever was working the late shift deserves a raise super nice and polite even though they were closing in 15 minutes .
I am a huge burger fan, and this Wendy's can make a mean deluxe w/ extra bacon of course. Friendly, quick staff. I haven't had an order go wrong yet. Cheers to the staff who can appreciate productivity and neatness.
I loved thier grilled chicken combo except for the coke pop I prefer Pepsi
Fast service great atmosphere and staff
Worst burger I have ever gotten at Wendy's restaurants,
Always a great burger here.
Didn't think burger's could come that cold
Fast service clean place to eat
Very good service, fast and good food !
Great frosty dessert!!
Went on 11 Sep 21. Got the chicken fingers and my wife got a single baconator. The fingers were very under done and borderline cold, my wife found an uncooked French fry, and the baconator looked very unappealing. Avoiding this Wendy's like the plague in the future
Good
My grilled chicken sandwich was worst I ever had .. felt stale.. I am not going back ever
Always enjoy this outlet. But it's sooooooo busy here!
Drive through was super quick, the food was made to perfection and the prices were super reasonable when the coupons are used. They even take the coupons at drive through. The staff are super friendly! Really liked this location.
I work at Wendy's and honestly the food is always fresh and never frozen. The service is great and fast. I would give this place a 10 star rating if I could do 10 star rating!!! ????????❤
My new favourite fast food burger place in town. They've really stepped up their game over the past few years! Really focus on good and personable service, and burgers that taste like actual beef. I'm actually weirdly wowed by how well these guys do the last half dozen times Ive visited.
Fries were not hot and cheese was not melted in my bacon poutine, bacon seems extra crispy almost burnt taste
Typical fast food restaurant
No French fries at dinner time...unforgivable
Wendy's burgers and fries are good here, i am usually satisfied here, never had an issue, line ups are never that long, all wendys has to offer and service is good too
Best place for fast food in this part of the town in north bay Ontario
Wendy's is a great place to eat. always friendly service. Foods cheap. Love getting the baconator or spicy chicken combos with baked potato and chili and cheese. I will always come back. I also like there JBC and JCdeluxe burgers nice and cheap and good to take to work.
Always great Burgers and food ! Popular place to dine or drive thru and take out...and conveniently besides a Tim Hortons drive thru as well...2 for 1 location...
Just Stopped To PEE????????????
Salads there are almost always really good
The food was decent but it wasnt very fast for being fast food and the staff seemes a little aggresive yet slow.
Good food, friendly service.
I love the Apple Pecan Salad. It's the best
Nothing special......just Good food and thanks for the complimentary seniors beverage
Service is slow. They forget something every single time I come in the drive thru. Huge inconvenience.
I love their hamburgers and the poutine!
Good food, hot and fast, it's Wendy's....
Food is always good but they somehow seem to mess up my order or forget something nearly everytime. I think part of the issue is not being able to see the order screen at the drive through. I continue to come here because its the only wendys in vernon.
fast + yummy ????
Love Dave's Double!
Good food... slow service.
Quickly thru drive thru, order was correct.... BOTH FRIES AND POUTINE WERE COLD.
I just spent 20 Minutes stuck in your drive thru. Completely unacceptable. I have had poor, trash service here in the past, but this was the nail in your coffin. I will not be back. Too often this happens.
Seriously this fast food place prides its self on fresh good food. I have never been disappointed or had a messed up order.
Normally I like Wendy's but the food from here was not great. In particular, my baked potato was undercooked and honestly just sad. Service was also a bit chaotic. The McDonald's nearby was much better if you need fast food.
Zero complaints. Great food!
There good. They finally got my order right.
Lunch
Very fresh, but no coke on tap!
good fast service.
Food was great, would have been more enjoyable if the order was right, all good in the end.
Decent food for a decent price, staff all well mannered and helpful
This has to be the next confusion corner, people often get confused between the Wendy's and Tim Hortons drive thru.
I like that their drinks are huge! ????
Washrooms were spotless, well done Wendy's Vernon. Great service too.
They make great burgers and food I'm from London and they prepare the food here much better in Chatham!
prices okay, service friendly, food tastes okay.
Pretty quick service food was good but could have been a hotter
Excellent service and quality.
Great food.
The spicy chicken burger was just awesome. Not too hot but enough heat to taste good.
Easy to get 3 square meals a day here, considering that's the shape their burgers come in
Extremely nice staff. Clean location
This franchise is my favourite on the island. It’s modern, clean, fast and friendly service (not all employees). Food is always nice and hot. That standard for Wendy’s anyway. That not the impressive part... My HIGHLIGHT has to be their drink machine. “What the heck is so special about a drink machine? Subway has those!” But they don’t have the special mixes that are available on US such as but not limited to Dave’s Orange Creamsicle Soda... just ask an employee, they will fill you in.
Good food but restrooms are a disaster
Great place with lots of parking. The ambiance is really cozy for a fat food and the food is good. My spicy chicken sandwich was actually spicy and the strawberry lemonade is worth it. The place is wheelchair accessible and the menu display switch from French to English.
Fast and good everytime
Baconator is the best if you like bacon
Chicken sandwich was not crisp and was lacking in flavor. Fries were cold.
Food is hot and as advertised, but the 5 stars goes to Bill for clearly loving his job and making my visits significantly better every time. A+ Customer Service from him every time I've been in.
Went in yesterday and waited about 5-10 minutes to be served which isn't really an issue because they get quite busy with the drive-thru and their kitchen is cramped. The cashier wasn't that nice and kind of standoffish. She was chatting with other employees before acknowledging me. They handed me my order and when i got home I noticed my fries were missing. The burgers also tasted a bit off as well. Felt like I wasted my time and money there.
Food is cold and some of your mangers are very rude in summerside
Service
Wendy's Vernon has gone down hill in the last year. I don't know why I keep giving them the opportunity to disappoint me. I always order the same thing. Spicy Chicken with cheese, bacon and onions added to it. One time all I got was the chicken, cheese, bacon and onion. No mayo, no tomato, no lettuce. It was so dry it was hard to eat. Today, another shining example of the lack of quality control, my bacon is so crispy, it's almost black. It has clearly been sitting in a warming drawer for too long. Thanks Wendy's Vernon for the consistent disappointment. From now on, if I want Wendy's, I will drive to another town and give them a fresh chance to disappoint me there. For now, I am boycotting Wendy's Vernon.
They need more signage about where the drive through are i.e. seperate for Tim Hortons and Wendy's, but difficult to tell which is where.
Grand slam combo is the only way yo go!
Best quality and price. Please open a location in Transcona.
Their salads are soo good!!!
Not the best Wendy's, slow and very messy orders.
Went inside a male with glass took my order, got my order wrong. Too busy watching everyone else. A lady by the name Charisse came to rectify the order and was very pleasant. The dinning area was very messy, there was like a minimum of five people dining. I went to the counter and had asked...are you short staffed? 3 people looked at me dumbfounded. I told them the tables needed cleaning. I was told they were busy earlier. Charisse came and cleaned all the tables but was kind to clean mine first. She had no attitude & was graceful. Thank you Charisse. Your Manager should be proud to have you on the Wendy’s team.
It took me 30 minutes to get through the drive thru line, they almost forgot my coffee and then... I wish they had forgot the coffee. It was the worst coffee I ever drank. 0/5 stars if I could
Great meal!
Yuck
Always friendly service.
the food here is always good and the employees are always nice but my only complaint is that the wait times are wayyyy too long when you order inside idk about the wait times in the drive thru tho
Dropped by to get our free Dave's Single for downloading their app. Went smoothly and they allowed my Gf to have her cheese on the side (so she could give it to me as she's avoiding dairy).
Take out
Nice clean restaurant. Friendly staff. Food was tasty
Every restaurant: "let's cut plastic by using paper straws!" Wendy's: you know what everybody hates? Paper ketchup holders.
We were visiting from out of town. Restaurant was clean, efficient, food was good. What made this Wendy's stand out was about halfway through our meal this elderly employee that looked like a stereotypical Grandma came over to our table and asked if everything was ok and if anyone wanted coffee. A table check! At Wendy's! Awesome! Urban centre Wendy's take note.
Love Wendy's Always
Way better then the golden arches . J.B.C.'s are awesome ????
Friendly service
Good great
Take out
Awesome frostys
Very fast service! Food always good. Staff always great
The lady working the till was slammed. Felt for her cause the lineups we're incessant and she was left alone fulfilling orders. Service was prompt, but couldn't imagine dealing with that all day. Give her some help!
Poor and slow service. I have to wait for 15 minutes to take the order.
Take out
The salads and the people are always great
Bought a frosty, bathroom was clean
Always get the order wrong. Sloppy sandwiches and missing items. They are very slow as well.
Great experience. Friendly service and good food.
Stood at the front counter for 5 minutes no one even acknowledged me this place is a joke.
Food was like warm 3 times in a row.
Good service
Good for fast food the staff is great just doesn't sit well after awhile and not eating anything but that burger that day lol
It's a Wendy's. Its what you expect.
Very courteous. Order was correct. Food was hot. A++
Super dirty. Trays and garbage everywhere throughout the dinner. Used a sanitizing wipe to clean the table and the seat and it was darker then dirt itself. Clearly not cleaned in a long while. Pop machine was all covered in dirt and stains and so was the ketchup dispenser Would love to see the dispensing nozzles how dirty those are. Lots of sanitary concern with this place. Washroom was an issue on its own. Employee asked manager for the keys to unlock the facilities. The manager reached into his own pocket and tossed the keys on the rear counter. Employee then had to walk from behind the counterand had to physically hold the doorknobs to unlock the doors (Male & Female), hopefully washing their hands before returning to work handing food.
Slowest drive through service ever. Served by a lady who was eating a frosty in one hand and laughing while trying to hand me the ATM machine.
Had not been to Wendy's for a long time. Very pleasantly surprised. Partner had an avocado salad that I was envious of, along with a junior cheeseburger. More traditional cheeseburger and fries for me. Service was quick and polite. Food was tasty. Coffee was fresh. And lunch for two under $20. Understand this location will be closed soon for renovations but will return.
My fav. Fast Food place ????????
Good service
Always late with skip the dishes pickups
Lunch
Delicious
Cozy, love this location because it still has the big glass window, restaurant was very clean staff was nice
Take out
I never write reviews but this has made me so angry that I decided to write the review. This is the worst place to order your food using UberEats. They never prepare your food on time and if you are willing to wait an hour and half longer than expected given time then go ahead. I am not writing about the quality of the food since I haven’t gotten it yet, but I don’t think I am hungry anymore. I tried calling them and obviously no luck. I don’t honk they have enough employees. This is not normal, is it?
Wraps are a little small but everything else was not disappointing they make lovely burgers and drive through was speedy
Very clean and service is quick.
The first time I've had a juicy burger from Wendy!! It was great!
I haven’t eaten all day
Great food. The service is usually a bit slow but worth the wait. Staff is friendly and does their best to satisfy.
Always a great place and a fantastic employee base. Great people great fun. Chicken nuggets crispy like you never seen! Cheesey cheddar burgers are minty fresh. Square patties round buns my anaconda does want some.
I found the staff rude. Certainly not all, but most of the ones who are on the order counters seem rude.
We go to this one often enough and always have the same good quality and service. O continue to come to this location so I would say there pretty good!
Used to be a great place to go, quality has completely plummeted. Frostys are so wet now, never frozen. Turned from soft serve ice cream to a slurpee. The burgers used to be great, now taste cheap and gives a cardboard feel to them. …
Absolutely outstanding
Typical Wendy's service is usually pretty good
Great burgers good service
Meal type
It is too pricey to eat there. For 2 burgers, fries and drinks it was almost $24.
Well served, meal, good quality, fast service
When your tired of having McDonald's every road trip and you just want to sit and eat without screaming kids.
Great food. Friendly service.
if you order a burger without the bun, and ask for a lettuce wrap instead, be prepared for literally one measly piece of lettuce on either side of the burger for the same price. I'll stick with A&W...they actually know how to lettuce wrap a burger.
The best fast food chicken burgers
We had some special requests, it came out half right. The manager sorted it(full refund). Overall the service was good, we hope that the staff at fault are better trained in the future. The fries and patties were very hot (the good).
Quick service. Correct order.
Food felt a little soggy and stale.
It was fine the staff was a little short but it wasn't bad
Love the deluxe mexi fries!
Deals consistently enticing. Quality can vary shift to shift.
Meal type
This is THE spot for the boys. Nicest staff, fantastic food.
Real burguer, awesome fries and poutine.
<3 Love these guys~! They are helpful, friendly, and funny! Always makes my day coming in here! Keep up the good work!
Usually great quality but I got cold fries the last few times
Last night we stopped for meals but burger taste flat that raw burger I sad
Nothing to write home about but the food was as expected. Fresh, tasted like any other Wendy's. It's difficult to be too descriptive when corporations like Wendy's are the same everywhere in the country. In the end, they got our order correct, food tasted as expected, an hour later I didn't feel sick and was generally satisfied:)
I am so glad that Wendy's is up and running after the long renovations. I also like the fact that they have coupons. Just wish the fries in the combos on the coupons were medium instead of small.
Standard Wendy's. Pretty easy access once you get into town from the highway.
We always enjoy Wendy's. Fast service and reasonable prices and free coffee with a meal for seniors.
What you'd expect from a Wendy's.
Nice, spacious location!
Dirty restaurant, dining area had lots of dirty trays left on tables. Food was decent but damn was it dirty, next time going thru drive thru.
A bit slow but usually its busy as well. Good staff, good food
Wait for your meal for fifteen minutes. Take it home just to find out its wrong. Can anybody read just wasted money on a baconattor i cant eat.... Learn to do your job properly...
service is amazing at this location!
Good burguer, fries and a friendly service. I couldn't ask for more. =)
Clean washroom
If there is something less than one star I would have given it. No initiative or thinking out of the box, since the pandamic has started and they closed all service channels except the drive-thru, in the meantime, they are way behind which causes a huge lineup of cars. They need to think out of the box or add more staff in order to save customers' time. The poor delivery drivers (Skip/Dash) are losing money when they receive an order from Wendy's N. Nanaimo and they regret it wishing to cancel because it takes around 30 to 45 min to get your order.
Fairly consistent, clean, and staffed better now.
Google says open till 11pm, drove 30 minutes, get there shortly after 10pm. To find the store already closed. This location is an utter joke.
Nice decor but pricy
Always good
Great service. Food was pippin hot and delish. Would go there again for sure!!!
Always forget my GD mayo :(
Great new look. Friendly helpful staff.
I come here whenever I'm working and need a fast delicious burger.
What do I say... it's Wendy's, so don't expect a five-star dining experience. Just grab the spicy chicken burger and let all your troubles slip away with the tasty goodness of the best fast-food burger of all time. Yeah, this store looks like it hasn't been renovated since the nineties, and the bathroom needed a gut job, but why was I there? For that mouth-watering awesome taste experience that is the spicy chicken sandwich, that's why! The dining area was clean and the staff appeared to try to do their best with the bathrooms, but the real reason that they get a five-star rating is because I love that spicy chicken. Om nom nom!
The eating area was a little messy and the food doesn't taste as fresh as back home in Jamaica but it was good otherwise
Wendy's has always been among my favorite 'franchise - fastfood' restaurants. Burgers and toppings are always fresh. French fries are great. Very modern, fast and friendly service. Parking structure with wheelchair access and parking. Drive thru and everything
If you like Wendy's, you'll like this one. Staff are great, fast and extremely courteous. They go a little beyond what you might expect from a fast-food place.
Ok. So it sucks that this is the only Wendy's in my area, but let me she'd a bit of light on this place. I have Never been here and have them get my order right. Ever. Every time I head into the store, the screw something up. By either putting the wrong toppings on my food, forgetting items, mischarging me. It's always something. The staff are hit and miss, and will oftentimes claim that they made it the way I ordered it. Not cool.
Refused to take cash
????????????
Service was quick dining room still not opened for service yet.
Lots of options and good prices
Thought I'd take advantage of the $3 Single burger deal. I ordered two, and a small coke. My total was over $10! I discovered a SMALL coke was $2.69...obviously why they could give a deal on the price of the burger! I could buy 2 2litre bottles of pop for that price...Wow! I removed the drink from my order because that is pure robbery. C'mon Wendy's... you're better than this. No trickery please.
Literally have never had any issues with this place my orders the past 5 years have been correct. The service has always been quick and easy regardless of who's working. This wendys is doing something right and should be training other restaurants!!! The food is also great and it hasent changed taste or quality since I've been eating there and it is perfect.
1 of the better fast food burgers
Food is great, and the employees are nice. There was only a minor miss communication.
Wendy's has great food
Always great to be there
Had their bacconator. Delicious as usual. Bay-con-ate-or!
Nicely renovated with firendly staff, Free wifi access and TV. Good place to dine with friends, even sit down to have a nice coffee.
Friendly service but too many times to count now I've had a burger or order of chicken fingers missing. Nothing better than having to explain to hungry family why their food is missing.
I really enjoy their burgers, and the customer service is pretty good :)
The spicy soup was tasty.
Fries weren't fresh, but they have the drink machine with the gazillion choices so I can have lemon water.
Lunch
Really good. Love it
Always wonderful service from the wendys on prospect. Served fresh food fast with a smile. My favourite fast food location to date.
Everthing hot!!!
Excellent service and food. Fast and each order in separate bag.
Newly renovated.. quick service.. decent food.. very busy London rd can make access a challenge at peak meal times
Not bad for a quick bite, Dave's single is a good burger
Open late, even when Tim's closed! Plesent drive through staff.
Best Chocolate milkshakes around ????
Fast food
Food was good and very nice service.
"best poutine ever" - my son
That large drink though
Good food
Great service, great food!
Always great food every time
Great staff, great service, great food. Love Wendy's
Jr bacon cheeseburger with no tomatoes, fries and drink. Best fast food burgers.
Southwest avocado salad was delicious. Decent price and keto friendly.
Refused to serve one of our party because they have allergies. Disgraceful and discriminatory
Meh
Good chow! Hot and fresh
AWESOME !!
Very dirty and under staffed. Long wait for food and the staff looks overwhelmed.
Unfortunately my salad and the lettuce on my kids burger weren't only brown... but slimy brown. How can they serve this and feel good about their food?? Sure free meals... but do you think I really want to use them for the same result??
Good fast food and ice cream.
Wendy's have the best fast food in town. Their spicy chicken is the bomb.
Pretty typical Wendy's, Timmies combo restaurant. Clean, fast service.
Took almost hour to get food
Quick and easy great staff
Tried their cod fish sandwich but it was too dry and bitter (‘cos of oil). Was hoping their chicken strips to make up to the fish but it was the same dryness and small chicken strips were breaded too much. Pity to throw out nearly $14 for such low quality food. It’s time for Wendy’s to care more or shut it down. Of course in recent years their food has been on decline and it’s consistent with how things are going so badly with Tim Horton; Same management.
Love Wendys. Plus they are always fast here and they make the best burgers out of all the Wendy's that I visited
Service
It is unfortunate that the quality of their fries and burgers isn't as good as it once was
Lemonade was refreshing in the heat of the day but it took a lot of time to get through the drive through even though it seemed several cars on front of me were only getting lemonade (or drinks only) as well.
Ceasar salad, not good. If you get the full size you just get extra romaine basically.
To me Wendy's is the best of the moderate priced burger places. It seems burgers actually taste like burgers....unlike the place with the McClown. Ordering can sometimes present problems as some of the reviews suggest but it's partly all in making sure of communicating when you order. I've eaten here off and on for 15 years it is worth the occasional problem. I love the fact that you can sub a baked potato for fries and they do have superb salads. A wide menu choice is a plus.
Great food
Very good burgers. This is the better of the two locations in nanaimo
No outdoor dining tables
As far as the big fast food chains go, Wendy's is one of the best. Good burgers, great salads and great variety of items to choose from. It won;t be the best burger you've ever had, but for the big chains, it may be.
Food was good... Salad had an odd dressing on it that wasn't advertised. Friendly service.
Always have to wait! I've been here maybe six times as it is close to my work. Every time I have come I've had to wait 10-15 mins for my food. Tonight is the last time I'm coming here.
Don't like the coca cola machine. My coke doesn't taste right at any time. Too many flavor is coming out the same spout
Came in for supper, best customer service I've had in awhile. Matt is the man.
They never screw up your order and it's really quick in drive thru
THE BEST burgers....made to order!
Went through the drive thru asked for no tomatoes on our burgers. ...all burgers came with tomatoes. Shouldn't be a hard task to accomplish.
Good location with favorable hours.
Best fast food joint in North Bay,
I ordered thru skip and after waiting for more than one hour, some of my orders were missing and some were wrong. I called their store and could not accomodate to deliver the missing items and I can only get a refund thru the skip app or a store credit. Very disappointing and poor service
They didn't have Vanilla frosters but there burgers were good
With all this Coved virus stuff going on we got to wendys the drive thew line up was in insain but the staff Moved the cars along like professionals we were eating with in 5 minutes tops and the food was hot and always delicious God bless the front liners Thanks Wendys Rip Dave Thomas
Clean Wendy’s that’s quick and satisfying for on the go lunch breaks
Its fast food. Wendy's always has been better than most but yeah. Fast food still
Fast service, delious chicken burger, great atmosphere (by the fireplace anyways)
I don't understand why Wendy's in vernon refuses to show you your order at the drive thru. Almsot everytime there is a issue that could of been prevented by seeing the order screen.
Very nice people working in the drive thru and fast service.
TOOK THE GRANDCHILDREN AND THEY LOVED IT. SO THATS EHAT MATTERED TO ME. IT WAS THIER TIME
Haven't been to Wendy's in years, but it was surprisingly okay. Was a rush going on and still the food was fast and hot
Very clean, well maintained restaurant. Friendly staff. Recieved my order quick and enjoyed eating there.
Baconator! It speaks for itself.
The food was hot, fresh and good, however the outside seating area could use a clean up. I know Sars Cov 2 is still around but so are mess makers and gulls. A sweep and empty of garbage cans could help. After all it is outdoors.
I don’t typically write reviews but this is called for. In about a year period I have gone through the drive thru 3-4 times and every single time they have screwed up my order and it has been the same thing each time, I don’t understand how it is so hard to get it right, just once, brutal!!.....I will never go through again, save yourself the trouble and just go into the restaurant because you’re going to have to anyway.....I’d give a zero if I could
This Wendy's is located on a really nice location. I like the seating area with tables and booths. Sometimes the lineup can be a little bit frustrating but nothing too critical.
Great customer service from all the staff
Good service.
Great eatin. Good service.
Very good. Very quick. Food is almost always on point, burgers taste fresh, the five piece chicken nuggets is a hit with the kids, no complaints at all, happy with this location
Take out
Usual for Wendy's.. JBC (junior bacon cheeseburger ) as expected :)
very clean and speedy service
Have great burgers, don't like the fries
Good service, good food.
I have to say this was the most disappointing visit to Wendy's I've ever had. The food was almost inedible. I don't know what they did but our chicken fingers tasted like they we're refried and our fries were stale. I've never experienced such terrible food at Wendy's. I hope management takes this into account to see what's going on in their kitchen.
Nice modern Wendy's, fast service, friendly staff, good salad and spicy chicken fillet.
Go to A&W instead! I went here with my family as the kids were hungry. I gave one star for being fairly quick but I am a vegan and there were no choices other than fries, or to get an salad and take the meat off-- which defeats the point. Wendy's needs to get current and offer some sort of veggie burger. Until then, my family and I will continue to go out of my way to go to A&W.
Fresh never frozen, means it comes frozen then they unthaw it before cooking, they don't make fresh ground burgers on the spot. I prefer BK
great food and service
Quick, even at the busiest times. Minimal wait for our food, and 99.99% accurate with our orders. Definitely recommend this location if you're passing by and need a Baconator or Poutine fix!
Its ok
Great Wendy’s, never had an issue with them ever. I hope it stays like this.
Always enjoyed Wendy's food, mind you I mainly buy their spicy chicken burger combo, so I don't know the quality of their other burgers.
Fast food what more can I say
Very good and fast
Always a good burger here
Love their salads
Food was not hot enough. But other than that...it was ok.
Real easy place to go with kids. Keto friendly food options too.
This is still a 'Fast Food' restaurant, but I like the fact that everything is prepared to order. My favorites are the Chili, Baked Potato and the Spicy Chicken Sandwich.
Get my order wrong alot
Service
Had no baked potatoes
Service
Love those baconators
Service is quick, curtious and affordable .
Nice burger
Very good salads fast service.
Great burgers at reasonable prices
Our burgers are raw 9/10 times at Wendy's so we can only get chicken.
Same same-- a Wendy's like every Wendy's
Great quality, super happy with my purchase. Could use a more enthusiastic staff though.
As far as I'm concerned this Wendy's is pretty good. I went to the counter, most people don't appreciate the volume of drive through customers this one gets so don't understand why it's not as fast as some others. The girl helping me out was polite and helpful. The only complainant I have is the customers.
great
Dinner
Love the food! The baked potatoes with broccoli and cheese and sour cream and butter are Wonderful!!! Then I get a plain able cheeseburger with bacon strips!! Ah, man, it's the life!!! Add a small chocolate shake to it & it's a perfect meal as you can get from a fast food joint!!!????????????
They were fair, honest and all around great. Would recommend to anyone
I find takeouts are usually low on quality as compared to having burgers in Store itself!! So, disappointed with my burger.. didn't taste like it usually does..
Apple pecan salad was great
Salad ok
It was ok. They got rid of the broclery and cheese baked potato
Nice new Wendy's friendly staff fresh food
Lunch
Getting my orders wrong half the time
Good tasty burgers
Drive-thru is so slow !! Staff is very slow anytime of the day
Baconators.... ????
Food was made to order and hot!!
Typically very good. Food quality has improved. Accuracy is still a bit hit and miss in the drive-thru.
Friendly service and quiet place.
Advertising for mushroom melt was still all over the place, even at the cashier monitor. But stopped selling it because it was over so I couldn't have one. Bit that's why I went. Sad.
Was there last night store was filthy so I ate at McDonalds
Lunch
My burger and fries were like warm
Food is pretty good. I enjoy their salads, the most. Quite often the staff does not get the full order as requested. Especially diet pop. Also some of the staff are rude. Not great customer service.
what terrible service tonight was waiting at the window for 5 mins only ordered two frostys and two jbcs .... since you wasted my time I’ll go else where
Great food and service Friendly staff reasonably priced
Best burgers among popular fast food
Wendy's is our go to fast food place. Love their fries, chicken burger and of course frostys as a treat. The food is always consistent and comes with less guilt than other fast food joints (at least for me).
Good experience
Good burgers at a fair price .clean business
I am very happy that this app has prompted me because I had a GREAT experience at Wendy's today. I was greeted outside before I even got in, a different person held the doors for me on my way into the building and the service just kept getting better. The super nice woman at the register was so so nice and friendly, everyone in the back was smiling and working together, a gentleman conversed with me a little while I was eating to make sure my meal was good and then held the garbage open for me when I was done. Honestly it was a great visit, it's always good service at this location but the staff today made it extra special :) thanks to all!
Food was good,but they didn't give us the double j.b.c. like we ordered.
The Baconator is the best follow me on Twitch at OG extract
It's the best Wendy's i have ever been in on all aspects staff,food, atmosphere, service and clean and comfortable, wish all other's were the same
Food was very good and the cashier was helpful and friendly!
Love the junior baconator
Greatpeople ...candy is my favourite waitress
Delicious!
Huge improvement over the last time we were here. Food was actually hot and fresh not reheated garbage.
I love the burgers.....the baconator. The food here is good, and not much people eating in nowadays so that is nice for social distancing.
Great place to have a burger
The staff is well trained and we get usually our food in a good time. Food quality is the same for a franchise. Best is that they listen to you and they follow what you want on your order. Great team at this location.
Very good customer service excellent food.????????????
Fries weren't the best.
Great job.....friendly staff. . Quick service
Fast service!
Been here twice in the last week. Once had the cheese and bacon baked potato which was good but not great. Last time was with a few friends helping me do a painting job and we had spicy chicken and other burgers with some fries and drinks …
Good drink choices
No good
Fast service good food
Chilli is one the best
I dont go here for gourmet burgers I go here when I want a dirty little burger that just melts in my mouth. But be warned. The drive thru line can get pretty long (8-10 cars)
I've had better Wendy's in the bigger cities
it's ok rooms for improvement
Okay as always. Couldn't figure their own coupons so paid $5.00 more than it should have cost.
The food here is what you would expect from your average Wendy's. Its fast food, nothing special. The problem with this place is the staff. Every time I order from this place they always seem to mess something up, its like they're trying to mess up. There were times where they have forgotten to give me something like a frosty or a burger. Other times they made my burger wrong or gave me the wrong thing entirely from what I ordered. I now have to check my bags in store before leaving to make sure that everything is all there. Never have I had a meal from this place that was perfect. I suggest you bypass this place, it really seems that they don't want the customer's business. If you want fast food, go to McDonald's or Harvey's. They seem to have everything under control.
Good lemon coke
It’s Wendy’s. Staff is nice. Place is clean.
Good Food
Tonight at 10:30 I went through the drive through and for a Bacon deluxe burger. It has way too much lettuce and it was sticking out everywhere. The bun was wet and had ketchup on too of the bun somehow? It was difficult and messy to eat. It wasn't up to regular standards. I recommend retraining whoever thew it together. I'm glad you asked. This was the place in Vernon BC
Dinner
Good fast service... Got my order right too! Guy at the Drive thru window was very nice.
OMG THE PUTIN IS OUT OF THIS WORLD MAYBE SIR BRANSON WOULD BE INTERESTED
Good quick food, the hamburger was better than the clowns hamburgers, more meat the meat was not paper thin
Needs to omit MSG but otherwise etable.
After two previous incorrect orders and now a third time when using the drive-thru I’m leaving a one star review. Previously requested my burger combo with no cheese and both times burgers had cheese. Today experience was worst. Asked for no cheese again and received a plain burger. No condiments whatsoever, other than the mustard and relish on the side. Really getting tired of not getting what I ordered. Very disappointing. Why is it so difficult to get a simple order filled correctly?
Wendy's was good Wasn't to busy through the drive through
Always friendly, nice mix of young and old staff.
Good food and fair prices
Line up moved fast. Food was fresh.
Good food and prices
Service is not bad, Coffee is not good!
Excellent service with the food always prepared hot and delicious.
Fast and friendly
(Translated) It's okay (Original) 괜찮아요
Excellent customer service.
Very good for fast food. Has reasonable salad menu, Chile, burgers and chicken sandwiches. Good prices. Seniors benefits. Good fast food joint.
It was ok
It was fresh and fast.
Staff is always slow, always on "break" while the main lobby is a mess. Nowhere to sit. When they "clean" they lazily spray visible messes and fail to wipe it all up. Forget orders, fail to prep for the rush and never have utensils i.e. lids and straws in adequate supply. Only get 2 stars because Wendy's burgers are good.
Food is great! Not letting one miserable counter person ruin my experience but they should really move this person away from dealing with the public.
Friendly staff, and quick service :).
Baconator!!
Not very worthy of two stars due to Stacey!
Really good Burgers, Must try
Excellent food as always, with good customer service, by far my favorite Wendy's restaurant
Charged me more than what I ordered and gave me old fries. No salt pepper and butter with mashed potato. Never going there again. Shame!
Wendy's and Tim Hortons combo. I love the new Coke Freestyle machines!
I ordered a homestyle chicken meal and when I got home they gave me a chicken breast and two buns. No lettuce. No tomato. Not even condiments. Literally two pieces of bread and a chicken. Also the chicken is the spicy not the homestyle. Not happy
Don't Really Care About Wendy's
Not a huge fan of Wendy's , however this location was very clean, fast and has an amazing staff. The manager was on the floor at the time I was eating and was also fantastic. Very curtious and smiling. Like I said I am not a fan of Wendy's but if you have to go to one I sugest this location. Food was prepared as it should have been and I had no complaints there at all.
Staff is nice
Great service n food
Great food. Horrible slow service from rude employees.
Encouraging more Vernon late night eating folk to check out this Wendy's, as I just found out it is open until 1am.
Super slow and disorganized, food was fine.
Good fast food, friendly staff.
What can I say Baconator!
One of the better wendy's
They have decided not to open during the whole pandemic time other then the drive-thru. My understanding is that the owner says he is making way more money this way. I find the food not as good as it used to be, but that is probably an entire Wendy's thing. Thank goodness for the Baconator and the Thai Chicken Salad. Those two are to die for.
Service was quick no mistakes place was spacious & clean
Enjoy the 99 cent Frosty
Ordered 6 burgers, two came with no meat. Called and was told that they were made with meat and that it was skips the dishes fault. Very disappointed
Great food and friendly staff
Ordered two combos, paid for two combos. Got two drinks but one combo ???????? Poor Drive thru experience.
Typical Wendy's. Lots of parking. Never any food problems or staff issues.
Food is good. I like the spicy chicken burger.
Workers misplaced my order, had to wait 20 minutes.
Manager gave my granddaughter a toy even though she did not want a meal. She was grumpy but toy eased the attitude. Then she ate half of my meal.
The service was exceptional. Friendly staff with a smile, helped me with my questions and was really nice all along. They even followed up in us to make sure our kid needs was met. Food was delicious and service was really fast too.
Usually the food is good, this time around, not so much. Burger tasted like it had been sitting for awhile and came with a huge piece of lettuce (core) on it. Fries were end pieces, small portion and cold. It was about 12:30pm. I like Wendy's, but quality control seems to be lacking on some days.
I wish Dave Thomas was still alive. The food was better. Welland location on Niagara Street is ok but over priced. Staff is somewhat friendly. Drive thru wait is minimal so good job there. The burgers arent very good. The fries are so over salted. They are gross. 3 stars.
Best burgers and fries from a chain restaurant.
Quick and easy good food.
Should've gotten a burger... we don't live near a Wendy's so its a treat when we get to go to one but I wasn't very hungry so I just got a little snacky chickeny thing, my mom sat down across from me with a big juicy burger, I still regret not getting a burger instead.
Baconator is extra delicious.
One of our fave fast food restaurants!
Quickest debit reader and fastest service out of all the fast food places in town. 5/5
Great salads and frostees
First time at Wendy's in months. The burgers were a little over cooked, the fries went cold fast and some were to crisp.
So I paid over $11 for 3 tiny chicken fingers and fries. Bad quality too
Great value and frostys.
Always fresh and tasty. Great service. ????????
Spicy chicken tenders are NOT very spicy at all. Person in drive thru was sort of short and rude
I guess they don't grill park anymore at this location. Sitting in lineup took 15 minutes to serve one car. There were 3 cars in line. 25 mins from arrival to pay window.
Had a chicken burger, it was good.
Fast drive thru. On the other hand I go here for the sweet pickles and they always forget to put them on my burger :(
Best fast food joint there is. Nothing beats a Wendy's burger.
Best poutine of the fast food restaurants. Pleasant staff. Efficient and helpful. Nice to see someone with patience in these confusing times.
Very rude manager, doesn't deal well with customers and clearly treats employees badly, will never come back because of him
Standard fast food fare. The baked potatoes are good for fast food.
Got the ???? salad. It was delicious, but felt horrible minutes later. Had to use a public washroom for this emergency. No fun. Rest of my family enjoyed their meals and felt fine.
Usually spot on with most orders I’ve placed in the past. This time I went with my kid and we ordered a chicken wrap that was filled with cut apple that was on the same counter I guess. I returned the wrap and had no offer for replacement or reimbursement. Everything else was fine.
Great staff at this Wendy's location. In my opinion, they also have the best food of the fast food places.
I really love The Baconator
Great burgers and salads
Great fast food. .friendly and affordable
Fast friendly service. Plenty of seating love the food
Food is average service is slow, price is average
Good fresh food.
Very fast and efficient
It's Wendy's but it seems old and dirty. No inside seating during covid, lots of people eating I. The parking lot and no garbage cans. The 2 outside tables were too disgusting to consider sitting at. Food was the same as any other Wendy's.
With the new Reno, it’s cold, uninviting, seating is unbelievably hard and uncomfortable, designer should be fired. Went there all the time, won’t be back.
(Translated) Excellent Baconator (Original) Baconator excellent
What you would expect from Wendy’s, good food good service.
Very fast service, the food was delicious they win spicy chicken challenge in Canada. The cashier Olivia was very patient when my entourage couldn't decide on what to eat she deserves acknowledgement, I would have lost it.
Take out
Tasty
Great
My burger wasn't even fully cooked and it was a Baconator double after I skateboard all the way home I realize that and I was really upset
clean and good service. 4 is the most i give fast food
Nice people good service... Fresh food...
Baconator, the best burger in town
Not very good. Had to take both fries back, cold and dried up. Lettuce on one burger was very limp and well past its prime for serving. However on returning fries there was no dispute for replacement.
Good place for all meals
Very clean. Above average food. Friendly staff
What terrible service. Has a "takeout window" like everyother Wendy's but they refuse to serve you from it unlike every other Wendy's. The tone and attitude of the afternoon employees was and is appalling. You would think two 50+ plus women would know how to act in courteous manner whilst at work. Oh well, I guess menopause bites..
good location, clean, service was ok
Quick service, friendly staff. Only one nozzle on their new coke machine. Meaning if the person before you got a lot of drinks, you're gonna have to wait for them to all be full. Oh well.
Always good food and friendly staff asiago spicy chicken burger is so good ????
Restaurant is dated and needs updating but food and service is great.
Was ok
Take out
Order was correct Order lady seemed as is she needed help(frazzled)
Dinner
Food was great and the server was very friendly.
Food is just like any other Wendy's, staff seems good.
I give the a 3.5...not bad food. Burgers could be warmer
Strawberry lemonade ????????
Add jalepeños to your jbc!
Its good burgers and the staff are very friendly. The night shift staff might need renovations
So slow
Can't understand the drive thru operator. Missing product half the time. No better than McDonald's
It had fast service not car clean
When the order is not accurate every time, it becomes too inconvenient to be worth it.
Nice clean restaurant
Was given warm fries with my combo. Went back too tell them. They replaced my fries too hot ones but they were soggy fries it was gross. Tossed in garbage....how could they sell too a customer soggy fries. Just wrong. Will never go back there again. Gross!!!
Was late but was good fast service. Food was great ????
Love this place. Best burgers around!
Appreciate them remaking our order do to allergies
I was at the drive through tonight around 7 or 7:30. The manager was yelling at the employee right in front of me. She was embarrassed and so was I as a customer . The girl at the drive thru was very nice and there was nothing wrong with the great service she gave me. Please look at how your managers speak to the workers, I really would like a response. Thank you
Taste good
If I could give this place negative stars I would. My fiance and I have evacuated our home because of a wild fire in our area, we took what we could in our trailer and left. We tried walking through the drive thru (which we have at different take out places during our evacuation) and they refused us service. First they wouldn't talk to us through the speaker even though we were making eye contact with them and they waved back at us. So we just came up to the window and the employ said they couldn't help us because the food wouldn't be fresh because they had to make all the other orders that came after us first (because they wouldn't take our order at the speaker). Which was an obvious lie. So we explained to them we have a trailer we can't drive though and we are only doing this because we are evacuating and this was the only place open in walking distance from the parking lot we're stuck sleeping in, and the 3 employees actully told us they didn't care. We told them eveything we had is probably burnt down the the ground right now and they said they didn't care and refused us service because we weren't in a vehicle. So now were not just homeless but starving too. I've never been so disrespected in my life, we may have lost everything and they couldn't even sell us a meal because we weren't in a car. TERRIBLE employees. HORRIBLE INCONSIDERATE people work here.
Big Bacon Classic :) Good service, too.
I dont usually eat fast food but if your in a hurry......
Grate food and all. Sadly their bathrooms are not open. I use them before ordering food. But because I could not. I just left to go else where.
Always great service and choices. ????
bad service. wrong salad wrong dressing wouldn't refund or give me new salad just free dressing. complained inside the restaurant loudly so i could hear them when i came through the drive through using the debit machine having issues. all around sh"t show.
Very pleasant staff and Service. People serving food should wear gloves tho. The person who served me had just rubbed his nose before serving me.
Never a long wait food is always as expected. Free WiFi
This was the worst Wendy's experience I've ever had. Normally Wendy's is fast and fresh and hot. Today took over 15 minutes from the time I got in line at the drive through to the time I drove away. To top it off, there was an ant in my kids meal bag. I told the guy there was an ant the bag and he offered me a new bag. Not a refund, not new food... But a new paper bag... Very disappointed and will not go back to this location.
Meal type
Always good food
I actually had a hair on my fries and my jalapeno chicken burger was missing the crispy onions without the hair it was great I did not take the fries back
Its fast its food
Best place ever super friendly staff
Everything was great
It was good, service was good. There was a staff member discussing the business due to "baby bonus" and "welfare" cheques being in, which i found a little bit unprofessional..
Came here last night. Told me no fries were available. I said how long ? They said 25 minutes... Yeah no thanks. Came here 2 weeks ago and had to wait over 15 minutes at final window for food. Not sure what changed these last two weeks but the service is awful.
No thank you
Love the food..only thing today my fries were cold.
Great fast food. Spicey chicken burger was really good
Quality is not the same bit service is pretty good.
Kids loved it!
Rude workers!!! Don't listen to your order or make it the right way anyways!!! Waste of money at this location
I go here alot and everytime the food the sames id recommend it
Love wendys they have some of the best chicken sandwiches
I'm usually reluctant to eat here. Although I must have been extreamly hungry as it was right before closing, it was delicious.
Good food fast
Excellent Salad Bowl.
Baconator & bacon poutine combo is unmatched
This wendys location is always quick amd the best drive thru service in brockville....my food has always been hot
Too pricey
Very fast & efficient!
Real food
Clean, I've haven't ever had to wait too long
Very friendly staff
Went inside this establishment around 8:30 pm, the door was open and there was no signs on the door indicating the hours of operation. I was told that they were not open and that I could go line up in the drive thru. The lineup for the drive thru was very long and that’s why I went inside to begin with. I mentioned to the staff that I assumed they were open since the door was unlock and there was no posting of the hours in the door, the manger opened the door for me and only gave me a quick sorry. I left and obviously took my business elsewhere after this experience.
Get a spicy sandwich everytime i ask for regular. Also just got my dipling sauce for my non existant nuggets, my 2 year old is upset and i cant go back even if i wanted to.
good place for a quick bite to eat
One of the best fast food burger chains. The meat is so tasty and juicy you can't go wrong. The baconator is amazing.
Sarnia location, always clean, customer service is wonderful, employees are great.
Super slow and terrible service, i watched the lady spit in my baconator. Would never recommend this god awful place.........
Fair price for the proportion. Sometimes slow service. Okay place if ur depressed and just wanna stuff ur mouth.
Take out
Very nice. Staff seemed to be much more pleasant than our last visit. They have a fishburger on the menu, excellent. Hope it is a permanent addition to the menu.
Still good, but i find not as good as it used to be.
99¢ sundae, enough said
Food is good, fries are very good
I used the drive thru and had quick friendly service.
I always have the same thing the Dave's single burger. Consistently good and fast drive-thru times
Lettuce wrapped baconators ????
Wendy's was good, burger, was also good... I ate Wendy's. YUMMY!
Terrible service
I find the fries a bit on tbe salty side. Other than that, nothing bad or good that I have to say.
Good service,and good food
They were amazing and very nice people. I would totally go back there. They have very amazing customer service.
Not the cleanest restaurant ever, but what do you expect for $14/ hour!?!? I have found out that the store manager makes only $15 and hour... Where is the insentive to move up? And why would you want the extra responsibility for a dollar more? And who is going to take you seriously if your only making a dollar more an hour then them? But I'm sure most places are like this, BAD IDEA. Food was good, reasonably priced, and if they could have had one of the people behind the counted clean a few tables it would have gotten a better review.
Haven't been in a while and when I do go to Wendy's I always get a spicy chicken. They have made them so much smaller then they were in the past! This location was nicely refurbished with friendly staff that took care of me and my specialty requests.
Fresh and hot!! Love Wendy's. ????????
Haven’t eaten Wendy’s in years and loved our experience! Sheilah (hope I get spelling right) was the most pleasant person, super professional and just so nice. Thank you! Food a+!
99 cent frosty
Both my husband and I love Wendy's. Good choice of fast food.
While the burgers were good last time I tried them, the lack of vegetarian options makes me unable to eat here anymore. Despite showing up on searches for vegetarian fast-food, the only non-meat food I saw was a salad.
Good food joint to grab a burger
Too good to not go
Good Burgers.... nice taste... bit on the pricier end of just burger.
Very patient with you And great customer service
Good for fast food. Staff is good
Always good
Love our knew wendy redecorted all inside very nice but getting to it can be a problem
The drive thru was really slow. The back end of my car was still out on Welton St. Close to 5 minutes before I got right in??
Friendly staff and fast service.
Not a big fan of Wendy's but this little restaurant was fast and efficient. The lady that worked the corner of the counter and the window was cheerful no matter what the customers asked from her! Well done!
Was decent.
Waited in the restaurant for 45 minutes for our food. Yes they were busy and understaffed but after 20 minutes we asked for a refund and were just going to grab the kids something from somewhere else they said no but would mail us vouchers. So we waited. As to be expected food was tossed together and was a mess, some frozen fries found their way into the cooked ones and the pickles in the container on the side were covered in mayo (that my kid can't eat). Being a parent yes I'll probably go back if that's what the kids want. If it's busy I'll definitely go elsewhere.
The kitchen is way too small for staff to work effectively. With the high amount of customers coming through both the drive thru and the dining room, wait times can be over 10 minutes. This place needs renovations or something if it's going to work efficiently in such an incredibly busy location.
Always good and always friendly
The chicken sandwiches we ordered were not fresh. The meat was much smaller than usual too. But the worst part was the cold unfriendly service in the drive thru. The same older woman, very slim, never smiles, never greets you, never thanks the customer. She has a terrible attitude. I know the company Wendys does not train their employees to be that way. One time they gave me the totally wrong order and we called and spoke to the manager, she was miserable too. No courtesy, no professionalism. Customers do not feel welcome there. We don't want to come back. Is it poor management? Hiring the wrong people? Something needs to be done with this location.
Really tasty food and friendly service
It's a standard Wendy's but with a lot of new workers so they always have to train them which slows down the service quite a bit
Slow, average food.
Fresh food, tastes good. Their drink machine is pretty neat. Giant tablet to make pop and juice.
Absolutely horrible the service was sub par not the poor girls fault she seemed new and had no help. My food didn't taste great and the noise level was insane. Just disgusting And people sitting for a long time needs to be addressed.
Food is great, pricey tho.
might as well have no one taking the order in the drive through. Everything I ordered wasn't completed the way I asked. I requested three times for extra condiments in the bag. None there had to go back in stand in line to get it. It's fast food I know, but come on this is horrible
Wow. I've gone to this location many times. It has never been the cleanest. But last week I went there... Wow!!! So disappointed. Disgusted would be a more accurate description. Lots of employees working. The eating area and self-serve area was deplorable. I will not be returning to this location again. From most 30 percent of tables having old food. Uncleaned tables. The floor was like that of a sticky movie theater. The bathroom... Oh boy. Broken soap dispenser. No paper Towel. Not any toilet paper... But there were some dirty news papers on the floor where the toilet was( men's washroom). Wendy's.. please clean this up. If MacDonald's can do it, why can't you? Your food tastes better.
Patience, everyone is short staffed ar this time.
Usually good stuff
The GM is a crank. Food is ok sometimes, but they’re very rude when you try to get your order remade correctly. The native lady at the cash register is always mean and disrespectful.
Wendy's is our family's best fast food place. Their french fries are the best.
Really nice place to have a meal. Clean and bright inside. Friendly staff and the food is always good. Priced accordingly like it should be. Covid protocols are all in place and it was nice to see the patrons calmly paying attention to them all. Plenty of parking and easy in and out access.
Best fast food place, staff is great.
Wendys is where you go when youre hungry for a fast food burger and have self-respect. Their secret ingredient is mayo on their burgs which is top-notch, along with non-diced onions plus actual thick patties.
Service
This place is generally what you should expect from a Wendy's, except that the buns for the burgers always seem to be soaking wet! Not just the usual greasyness either... Are the buns being kept too long in a steam tray of some kind? Otherwise fine, staff are friendly and quick too.
Fast, hot, and simple just the way i like my fast food
99 cent frosty. Yum
Good for Fast food strawberry frosty's rock
Nice
It was the busiest Wendy’s I have ever seen. Food was okay but not the best Wendy’s food I have had. The guy that took our order screwed up sizes but it doesn’t really matter but the other lady on the counter was rude and really didn’t want to be there.
Excellent atmosphere and friendly staff. Food was quick and fresh.
Good food better than mac.
Friendly staff yummy food its never cold
The service could have been much better. After I placed my order through the drive-thru, I pulled up to the first window to pay and the lady just put her hand out and took my money and didn't speak to me due to the fact that she was taking another order and did not say hi or anything. I pulled up to the second window and a guy just handed me my drinks without saying anything. I was left at the window for quite a while without being told what I was waiting on and then after waiting a while I recieved my order and the employee just said here you go and never said hi, have a nice day or your welcome after I said thank you. The food was decent but the service was awful. Unsure if I will return
Quick in and out. Convient. Reasonable price and the chili warmed me up.
I'd like to give a Wendy's higher than 4 stars because I do think it's one of the best fast foods. But it is still fast food when you get fresh stuff it's great but sometimes it's over Compton if it's slower there you won't get what you want.
Seems like service has improved lately. Can still be a bit of a wait but the staff does a great job and food is always FESH ???? whatever that means...
Excellent customer service, hot fresh food even when you show up 5 minutes before closing.
Love Wendy's
Went threw drive threw ordered got home not what I ordered not please had to return time I return food be colder then it already is.
Service
I ordered 2 crispy chicken meals to go, one being so far beyond crispy it was like biting into concrete, the other being undercooked according to my coworker, my small fries were undercooked as well, and my coworker received a diet Coke when he ordered a regular Coke, leaving my iced tea and his fries that were held to the standard. It was a very underwhelming experience as we did not finish our lunch.
(Translated) Efficient service very kind staff (Original) Service efficace personnel très gentil
Use the offer in your phone
Dave's single for $3.. cant go wrong
It was nice. Good seevice. Food was nice. Price was average.
Quick service not crowded
Meal type
The staff were professional, polite, and friendly. I went for a new retainer, and the process was quick and painless. The price was very reasonable as well.
Love the food!
Had homestle chicken combo Here's picture of my sprite but forgot to take picture of food. It was yummy
Loving the new renovation. Was happy to have a salad and frosty!
Good food for a good price. Quick service.
They forgot my food twice. One staff asked me 3 times what sauce I wanted and didn’t even put it in the bag, the second time I ordered a chicken tender meal and they didn’t add THE CHICKEN, I called the restaurant 7 times before anyone picked up and I was hung up on immediately 3 out of 7 calls.
Was able to get to it from the high way within 3 mins and avoided paying the outrageous prices at the fast food joints in the "on the go stations" while travelling to the north!
Good
Love the food
Average Wendy`s with above average staff.
clean...relaxing
After picking my grandson up from school, I stopped to pick up a couple frosties for the drive home out of town. I have never stopped at this Wendy's before but when I drove up to the window to pay, the employee came from another area and took my money and handed me my change with their food handling gloves on and then walked away from the window back to where they were working. I hope that she was not handling food after handling cash and using the register.
Good food. Speedy service. Clean
Always clean dining room and facilities, fresh food and friendly staff, one of the select few restaurants I trust and frequent.
i asked how much their poutine was and they just hung up on me bruh
Decent place. Pretty much what you would expect at any Wendy's.
Always great food and service
Drive through doesn't know how to take proper orders. Had to re-order twice because they didn't give me receipts and they couldn't find my previous orders in the system. This isn't the first time this happends.
Waited in drive through line for 15 minutes to order 3 frosties one vanilla two chocolate. Ordered at the final window to ensure they were not melty. Opened them up and vanilla was fine chocolate were hot chocolate. Went back through drive through to ask if they could replace them with cold ones or give me my money back the manager was rude and antagonistic and condescending in front of my two children. His customer service skills lack even the very basics at a Wendy’s drive-through it disgusts me that people like that would have a job considering there are other people like high school students that have the basic customer skill set to handle that situation Appropriately. I hope his managers review the tape to hear his antagonism towards a great customer. I hope they educate him on basic people skills. I will not return to this location. Good luck hiring better fitted people.
Food was clearly recooked. Staff were not friendly in the slightest and my fiance was threatened by a patron in the restroom.
Bad service, over priced food. No value there!
The Best of the fast food places.
Decent place but Friday is really not the day to train 2 new people on cash. I know everyone has to learn.
Super nice staff. They made a mistake with my order and they were so sweet and accommodating. Thank you!
Good fast food fair price
Lack of management too slow at work no napkins, items missing.
Good food, open when I'm hungry.
The food at this location is consistent. Everytime the same. And that is a good thing. Keeps me going back.
Worst managed place in victoria.Staff do not know what they doing, they look totally lost…
I love the bacon ????burgers ????
Hey its Wendy's, you get what you expect. I wouldn't ask for anything more
Love the .99 cent frosty makes for an easy, affordable treat for the grandkids
The cleanest fast food restaurant I've ever seen. Great staff as well!
My favourite, most delicious, and FASTEST lunchtime spot. They're just LUDICROUSLY fast in there.
This location is sub par. Bad service. Poor food. Drive on by
Chocolate Frosties (Ice cream)are tasty .Great on a hot day.
Boyfriend and I love Wendy's. Their chicken burgers are amazing
Horrible. Service was garbage. Food was garbage. Everything was absolutely horrible and highly reccomend never going.
Got a baconater and got a number 1 both not cooked. Took a bite and red as a tomato. Very unhappy probably won't come back. ????
Decent food, fast service, will customize upon request
Not always 100% but certainly one of your better drive through options.
Well at least the picture is a realistic "Wendy's burger" image????. And now im hungry. Even late. I wonder how many burgers Dave ate... well he is gone now, so... huh. Those aren't connected are they? Did.. anyone check?
I like their side salad.
Speedy service, food was cold though...sadface
Wonderful staff. Great location. And amazing food.
Wendy"s was good food, &.good service as Always. Thank ypu.
Good burgers
Great place for a quick bite to eat
Always slaps
Great! I love the "old" feel of this Wendy's, with the carpet and everything still the same. The staff are super friendly and efficient, and our food was hot and delicious! 10 out of 10 Wendys!
Slow service, mess up orders alot.
I used to work here, and I have to say the amount of detail that goes into each dish is incredible for a fast food restaurant
Good food but i find the service is not the greatest
So much bacon on the baconator, nice renovation and stuff was friendly
I visited the drive thru around 10pm on July 11, 2020 and I ordered a medium fries, 5 nuggets with honey mustard dipping sauce, and a spicy wrap. As soon as I reached into the bag to get fries, I noticed they were soggy and barely warm. I pulled out the sauce to start eating my nuggets, I got Ranch instead, ok no problem, I can eat them without. BUT, then the worst thing of all was the nuggets. The first one my fingers grabbed was wet, ice cold and mushy in the middle. I threw that one away and grabbed another one and the end of that one was the same disgusting texture. I didn't go any further I just packed it all up and threw it in the garbage. And I didn't get my receipt so I couldn't do the more descreet survey. The one star is for the customer service that was okay. I live across town so I wasn't going back to the store that night. But this needs to be addressed.
Meal type
Clean and efficient, great location!
Meal type
Always fast friendly service and the food is sooooo good!
My experience at the drive-thru was exceptional and was one to remember. The worker greeted me with a super enthuasiastic tone which also put me in a great mood. They understood my order perfectly to the point i asked their name so i could mention them in this review. I believe his name was Patrick. This worker is the epitome of the drive thru person you want on your way to work every morning. The food was obviously delicious, hot and fresh as always. thank you for making my day, especially patrick.
This was not a good Wendy's experience. The burger was extra greasy, the fries tasted like they were out for a while. 2 stars for the polite employees.
Better burgers than most of the competition around. And who doesn't like bacon?
I reccomend the baconator
Best staff ever
Good Wendy's location. Service is always an appropriate speed to how busy it is, sometimes even faster then expectations and from what I've seen so far is that all their burgers are assembled to order even the value items which is nice - I dont have to mod my irder to get a warm sandwich that hasn't congelaed
Never a bad meal. Always fresh and delicious! Always fast.
None
Friendly staff
Meal type
JBC and chilli with some frosties alll dayyyyy.
Good
That we're super busy as we walked in but kept there cool and tried their best to serve everyone quickly. Manager came to our table later and asked if everything is good and offered a free frosty to my 3 year daughter. I have had never this kind of service at a fast food place ever. Good job guys
Take out
Clean good food
Pretty good service here. Orders are filled fast enough and staff are friendly. The building has the old design with the sunroof, which is 1 million times better than the newer ugly cube looking Wendy's buildings. My only re complaint was there was the place needed a bit of a clean
I love wendy's nuggets and spicy chicken wrap and they always serves fresh. I also like there value menu salad. I am only expect from Wendy to bring back there Jalapeno fresco burger.....its just too good those who like spicy ....I mean really spicy...I really miss that burger...Please bring it back.
I am a fan of Wendy's, so automatically gets to marks cause I love the food. Open late, and always clean.
New store same good food hreat
Awesome food
They never let me down.
The food was delicious and so affordable!
I prefer Wendy's over all fast food restaurants.
Food doesn't let down, but better fast food options are available if that's what you're looking for
Courteous staff, Drive-Through moved quickly.
Drive thru always pleasant and QUICK!
It was ok. Hit the spot
Remarkably cold inside.. Went back to truck for jacket. 16C? Food all over and under at least half the tables. Urine puddle under urinal in bathroom. Entire floor in restaurant is sticky from a mixture of pop and grease. I have never been in a restaurant more gross. Wendy's franchise would be emberrassed.
Very friendly service special the persone what cleaned the tables.food is ok but i think the combo price is a little bit to hight for the amount on food compared to other fast food restaurants.
Ordered a dave's double meal and it was great. LOVE the selection of drinks.
All young people that were really Pleasant to deal with
Location has improved since my last review, when busy they do tend to mix up some orders, so just make sure you check your food before you leave to make sure the order is correct.
Good food
Went to this Wendy's the past two days. This was the first time I've had issues here. I Recieved the wrong burger both days (ordered a baconator and recieved a different burger) not only was it the wrong burger but it was barely even the burger I Recieved. It looked like a bacon deluxe but only had one strip of bacon and one piece of lettuce. Not happy
Dont remember getting ketchup from u guys
Great burgers
Staff are extremely slow and restaurant is typically messy inside. Food quality is good and always consistent.
Hit and miss in terms of customer service, however people are people. Food is great.
Great prices and service
Hot and quick service. Friendly staff.
Acceptable service for a Wendy's but nothing special.
Always friendly service. It's fast food so it is hit or miss and for the price, who cares. Although, I have had little to no issues getting exactly what I ordered at this location.
Fast service and my son lives their chicken nuggets
Food was good But wasn't impressed with the staff , they were talking very loud and it was hard to enjoy my meal Staff were swearing to each other Staff were also talking badly about other staff to costumers
Miserable staff at drive through window
Fast service. Reasonable prices. Staff don't seem very happy here, although they are efficient.
What happened to the buns? Poor quality
Great staff
Nice frindely place
Good burgers
This location was quick and clean with great service. The food was consistent with Wendy's. Loss of stars for having the bathrooms locked and unaccessible without permission, I am not a fan of this.
While the quality of the food was okay, they managed to turn fast food into slow food. I stopped counting the time as it was that long to get my meal and it wasn't even busy.
Sorry just driving by. Will check it out in the near future
Got 3 "frostys" tonight...more like foamy chocolate soup. Don't recommend this location. Last time they had no ice so we got warm pop. Will not return there, I'll go across the road to DQ.
I love this place and I love the food here
Tastes good
I went to Wendy’s like 10 minutes ago and ordered a baked potato with cheese and bacon and I got some ugly green one. I’m cheesed Going back to get the right potato .
Like to pop into Wendy's for a a good burger and loaded baked potato once in a while.
Great service
Well.....
I ordered food for my whole family after an outing we had. The fries were cold and barely cooked. I got the homestyle chicken sandwich and it was not fully cooked. I have been sick since a couple of hours after eating it. Everyone else's burgers were okay. Not sure I will go back to this Orillia location
Great service
Beats mcd and burfer king
Love that baconator
95% of the time that we decide to have take out we grab Wendys, the staff there are quick and friendly. The food is always fresh and tastes delicious. And I love the variety of Pop inside the restaurant.
Didnt have beef for my mobile order. Drove all the way to the restaurant to find out at the drive though window. So lame. Shouldn't have been able to select it in the first place
Good Wendy's. As expected.
Not good place first employee told us that the machine for payment is not working after pressure she bring the machine for card payment its not good ????
Great service and food
Great food but never the most friendly staff
The usual
As a fast food restaurant, there's nothing terribly remarkable about the place.
Stale food.
Not bad. I am liking more coz of ramp part. Customer service is ok.
Fast service, food was great
Very nice quick meal, very clean restaurant and pleasant staff.
Good service. Food is consistent.
It's fast food. Better than McDonald's though.
Love it that it's open again
Good
Pretty clean for oshawa
Told me the bill was $22 . At the window was $29
Foods pretty good there but my crazy ex works there so I gotta give it a 2
I have been to location many times. Orders are 90% right but thats ok mistake happen. SOME staff are very friendly and professional. However, there is this one manager is rude, constantly yells at her staff and NEVER smiles .... which make my family and I never feel welcomed. On many occasions I would thank her and she would have negative remark or ahave a sour look on her face. I have worked at crappy jobs .... I understand what shes going through but i didnt show it when dealing with customers. If you dont like where you work ---- LEAVE... dont deflect your anger and frustration towards a family or people who come to your restaurant who want to have a positive experience. I wish this manager nothing but the best.
I love the baconators, staff is goood, lots of space to sit. Machines for pop hardly worked last week though
Long wait at this Wendy's to order food. Only had one cashier on. Waited in total for order and food almost 20 mins. Food was good though.
First time we tried Wendy’s. 1 hour 30 to be delivered!!! What a shame! Never again
Great, good food good service, clean, very good seating
Easy to order. Staff friendly.
Good and fast service. They have the new coke machine.
This place is sad, order placed on line , paid by visa, arrived to pick it up.. was told they did not have the order , I showed them the confirmation message .. then told it was now 11.00pm and they were now closed ... asked them to cancel order .. "you will have to come back tomorrow to do that, we're closed...
Looking for new hot spicy sandwich so hot a free milkshake comes with it...hasn't arrived yet
My dad and I ordered our combos...and they asked if we would like small fries and drink with our combos and I replied I'd like what comes with the meal which is mediums! And they still tried to give us smalls! Good thing I used to work there back in high school because I told them to remake our fries medium..we sat down and our burgers were pink inside...and we seen other people got scammed out of mediums. ..look out people make sure they don't jip you what your paying for!
Great service and salad!
If I could put less than one star I would. Completely awful experience tonight. Drive through worker could'nt understand our order even after spelling it out to them twice. Ordered 2 Dave's triple combos, a poutine, and a large chocolate frosty. My stepdads burger was fine, mine tasted of seafood. Fearing food poisoning ended up making myself throw up. Order was wrong too. They gave us 2 small frys and a small frosty. If you wanna be sick and get the wrong food they've got you covered. Ruined my night. :|
Very friendly staff. Little slow. Foods is good. Buuuuut, y'all should carry onion rings.
Good quality food
Great Wendy's. Fast. Food is as expected fron Wendy's. Employees are very friendly and go out of their way to make you happy. One time the front freestyle soda fountain was broken and a employee helped my son to the back to make his own soda. He was sooooo happy! He still talks about it. The food is great, good price, and awesome employees make the experience even better
I used to make burgers myself and it was a lot of effort. Ever since I found Wendy's though, I just get my burgers there. Sure, the burgers aren't quite as good as I make at home, but it's so much simpler. Before I'd have to make the mayo, slice the tomatoes, bleed the animal, but here I just hand over some money and give me a new burger. The food quality is reasonable. The veggies seem fresh and the cheese is yellow. I'm not sure quite sure what the buns are made of, but I'm pretty sure they have gluten in them. After I fed one to my celiac friend, he got really sick. Overall, I like Wendy's in Summerside and would recommend it to anyone who is tired of making burgers themselves.
been here before as its been in north bay for a few years now its your typical Wendy's outlet , quick service and good food .
Nice place. Been coming here for years. Love the bacon mushroom melt, it's awesome. Too bad they take it away. Nice place to sit and eat and watch traffic. Only thing is that the large front window area is cold to sit at when it's cold outside. Crazy hot in the summer. Needs more air flow with heat and ac.
Awesome service and clean. Typical fast food atmosphere.
Good food at a great price, I wish this town had more Wendy's and less McDonalds. Corey is a hilarious manager and a chill guy, props to him for being awesome, he seems to get along with his staff very well!
The food is always good. I asked for extra lettuce and mayo. They delivered. The service was friendly and not over the top.
Very good food, friendly staff.
Fast and friendly service...order was correct and soo good!
A little frustrated that the app would not load my coupon to use in store. The machine to fill drinks had not even half of the drinks available. Usually this is a good place, not my best experience there
Fast food restaurant is always good and clean.
I just go for frosties lol
Wonderful, filling!!!
It has good food.and specials.
I'm only a big fan of their Chilli fries other then that not a big fan of the burgers they use more.of a freezer burger taste.
Went for a drive to the drivethrough. They have nice food. Way better than McDonalds or Taco Bell. Seems like they have nice fresh food. We went a little later in at night and the drivethrough was empty. Very fast went right through and they got the order right.
Had a frosty, service was fast and rasted great
The store was clean, the staff was helpful and diligent. Bathrooms were also clean. Overall great food and experience.
Best chili
Love it fast good price
Its Wendy's
Great salad options
Worst Wendys in Nanaimo, I don’t go there much, especially now, but for some reason I never ever get a fresh burger form that location. It’s always old and stone cold I don’t know why or how it’s just is. Save your money and go somewhere else…
Love the food and the service.
Typical Wendy's
Excellent taco salad for lunch.
Fastest drive trough in town when lines are long!
Got order wrong and argued that he changed it but the price remained the same. I ordered sm fry I paid for lg and got small
Super fresh food and well-prepared - kudos to the service team at this location!
Good food, good customer service. Take your family.
Good food and service is good
The staff were quick and friendly. The food was good!
It's okay for a fast food outlet.
good customer service, need to be more carful with getting your order right
Great food
Fast friendly service....nice in a covid19 time.
Only speaking for the drive-through. They really don't care for customer service, the person who takes your order sounds like they don't want to be there and 4 times out of six they forget items in the order. Hard to comment on the food since I have had parts of meals missing, making them incomplete. For example, no chili with a taco salad.. so I was basically eating salsa and lettuce.
Home of possibly the best fast-food chicken sandwich ??
They made our order exactly how we ordered it...and there were some picky eaters in the vehicle.
Very good customer service
It was good meal good food good service
Decent menu. Upgrades to seating area are a great improvement.
Fantastic food, open late always polite
Hard working group of people at this location! Even under the stress of supply shortages. Hope the Hwys open soon.
Very, very, very sloow! OMG!
Service can be slow but the food is great!
I like their beans, and they make ???? and many different salads all will prepared also hamburgers
Very slow service. This is the second time this month we have stopped at this Wendy's on our way from Toronto. There were 6 people behind the counter but only one serving customers in the restaurant. All others seemed to be working on drive thru service. The girl behind the counter was taking orders. Handling money and getting the food. She was only serving one customer at a time as she had to do all aspects of the service. Not the fault of the girl behind the cash. She was forced to do it all due to the system in place. Don't come here unless you have at least 30 minutes to wait in line for your food.
My favorite fast food joint
Best drive thru in town. Fastest and they get the big orders right.
Good location. Usually speedy service going through the drive-thru. Love 99cent Frostys in the summer.
Good food. Love the taco salad with a frosty.
Wendy's in Victoria is always been a personal favourite of mine. When it comes to fast food it never fails on taste or prices. Where it does fail (recently with covid) is the b.s wait times. It doesn't matter what time you go, (drive-thru and go in) there is always a wait anywhere from 10 to 25 minutes. I'm going to put this down to low staff levels. And please clean up the drink station, today was pretty gross.
Nice staff. Very friendly.
Was good they are fast and nice
Great food quickly
If 0 stars was an option! My manager went over and got his lunch today a burger and fries ( which came in 1 bag) and chilli ( which came in a separate bag) I watched him eat his fries and burger which was good no complaints. When he pulls his chilli out of the bag he stares at me. I’m like what’s going on and in the bottom of the bag was a half eaten burger. Literally shocked! When he went to the store to complain, they said he was lying! I watched the whole thing happen. We do have cameras at our store so you could watch our reaction. He was not lying they are disgusting. They just refunded it and did nothing else. Didn’t even apologize just blamed him. How gross! Don’t go to this location!
Extra long wait at the drive thru
food basics has a good selection of items. could be a bit tidier but service was fast and courteous.
Dine in
As a Brit visiting i truly enjoyed this and my refillable rootbeer was a real nice throw back! For some reason the fast foods in UK stopped doing rootbeer years ago. This was a naughty treat that I enjoyed every bit of ????
Clean great staff and exceptional management
I go to Wendy's sometimes but they get the orders mixed up and there Fry's is a little bit overdone for me I really love the baked potatoes though and the hamburgers the prices are a little bit high for us so that's why we don't go too often
Love the $99 cent Frosty's!
Very good and friendly ????
Good service! Nice and clean
Good
Nice new renovated location
Love everyone there and the food thanks
We have tried this location 3 times. The first time they had no functional payment option, the second time our order was missing 2 items and this most recent time my burger was undercooked. We will not be returning.
Quick and taste
Lots of old people. And old fries.
Didn't get what we ordered, but everyone was still happy.
Used to enjoy this place and liked the fact we were treated like family.... Until new management took over. Doesn't have same welcoming feel as most of staff quit and new staff don't seem as personal... Maybe things will change..
Good quality fast food restaurant
Just picked up some wendys for the first time in ages. I was drinking my fruitopia, and my little nephew wanted some. I opened the lid, and there were a bunch of ants running around my fruitopia. Im never eating from here again!
Always get my order wrong, but very friendly.
Come on...Dave was the man.
They are always kind, efficient and very careful to keep everything gluten free for us. Thanks so much from Julie
I love it. Frostyyyy
Was craving this delicious burger all day and was made just right
Always good but slow in getting drive thru
i hope i could give negative stars.. saw the crew without mask and gloves. crew was drinking their stuff near drive through window while giving away the orders. talking very loudly to each other without considering that someone is waiting fir the food. crew needs more organization. never coming back to this place again for sure due to the attitude.
Busy place but the food is always good and staff are friendly.
Got the order wrong and when tried calling the phone was always busy and I tried calling 6 different times
Had to wait a really long time for our food. But the one worker was very friendly and apologetic about the wait. The food was as good as ever.
Let me start by saying, I love Wendys! BUT I just went through the drive through at this location at 11:30pm. And the service was something I’ve never experienced. The line up was 6 to 8 cars long and took about 20 minutes. We figured maybe only two people were working given the time. Nope - saw at least 4 employees inside. We ordered 3 JBCs, a small fries, a small chocolate frosty and Diet Coke. We got the 3 JBCS. The frosty was a bit runny - not the worst. The Diet Coke was lukewarm and flat. Gross. And the fries never made it into our bag, which we didn’t realize until after we’d pulled away. Given the line and surly customer service (when we complained about the pop, we were crossly told we could only get a refund, which we dismissed given the long like behind us), we didn’t dare go back. So we paid $5 tonight for fries we didn’t get and a disgusting pop. I’m not worried about my $5 but my experience at this location was a horrible representation of the Wendys brand. Will not go back to this location.
Poor covid guidelines, if they aren't following these; what else aren't they following?
Had gotten 2 combos just not 15 minutes ago. I got a baconator and Chicken asiago ranch. I bit into the chicken and it was full on pink....it was like It never even hit heat to be cooked. Be wary!!!
Love their French Fries
Not Open late anymore. Have to go to a&w.
It's a very beautiful place.
Very good food but this location desperately needs the common Wendy's update.
Its a Wendy's what more can I say if you like Wendy's come here
Fresh food...not too expensive !
Me and my girlfriend went to Wendy's at this location on October 1st at 1 p.m. We ordered our food and gotten Frosty, and once we went up to the window to pay the girl was nothing but Rude the whole time.. We get our food and our Frosty and we simply ask for a spoon and she threw the bag in the car and said it's in there. Like if you're having a bad day or you do not like your job please don't take it out on others like that it's super unprofessional.
(Translated) Best fast food in the world! American food, but beeeem better than McDonald's or any other diner. Too bad you do not have it in Brazil. Whenever I travel, I do not miss the opportunity to eat at Wendy's. Highly recommend! (Original) Melhor fast food do mundo! Comida americana, mas beeeem melhor que McDonald's ou qualquer outra lanchonete. Pena que ainda não tem no Brasil. Sempre que viajo, não perco a oportunidade de comer no Wendy's. Recomendo muito!
Did was good. Service grievous and prompt. Dining area clean and well maintained.
Slow service and disorganized.
Always good to eat at wendy's
Garbage everywhere and very slow service but the feller Cody was very nice and hard working yaay
Food was alright
Yummy food favorite fast food chain by far...
great little place....fast food.
Love the sleek modern design of the restaurant, otherwise, good standard Wendy's fare
Wendy's North Bay, 1 of a kind, cheerful happy people working with great service
I truly have never gotten cold food or a missing item from this location. Pretty good and that's all I want. I get what I want and its hot enough I'm happy.
Live their fresh salads
Burger was so old and gross just went in the garbage they didnt give me nachos for my taco salad horrible service never going here again
Food poisoning from chicken burger me and my buddy had same meal same results not a good feeling
Where else can you get an entree sized salad at a drive through?
Best food restaurants for families and kids to eatin and enjoy.
Wendy's is always good. Employees are always friendly 99% of the time. But everyone has a bad day, just like the rest of us.
Got the munchies?! ;)
Very disappointed slow an disorganized
Reasonable cost, great tasting food, great Prinz portions for those who don't want a large meal. Excellent quick service!
Always Amazing. Only thing good about driving my daughter to gymnastics, is my son Jr and I get a burger on way home .????
Newly renovated!
The lady who took our order was so rude, how can you be in customer service and be so rude to customers.
Great burgers
Didn't visit, but Wendy's will always be Wendy's.
It's ok
Great!
Fast and friendly service in the drive thru. It's always fun to bring our dog in the car because the staff always love him! Our order is always right, even with modifications. The food comes quickly too.
Great fast food.
I like their chilli.
Good food, friendly staff
I like this Wendy's as it is usually very clean and the food arrives fairly quickly.
Good place and food
Dependable in food quality, speed of service and reasonable pricing. One of Sarnia's better fast food restaurants.
Lovely place to visit! Highly recommend!
Wendy's north Red Deer is always great!
Wendy's food is fairly good. The cleanliness of the place could use some improvements but it's possible. Definitely not a family Outlet. If you have little ones no not a good price to be with them. Most of the area has you know there's a stables I guess no seating space buys. Play area has been removed so anybody with little children under the age of 5 and I always the best place to go with them. Wheelchair accessibility is good. The only bad thing about accessibility is that their doors aren't automatic
All around good Place
1 star for the great 99c Frosty but nothing more because this is the slowest drive thru i have ever seen! Its not just one time, everytime i go its minimum 15 minutes even when there's 2 cars ahead of me..
Always a great stop for good fast food
Service is always good
Found a cat hair and an eyelash in my food, I don't own a cat
Consistently tasty
Always love wendy's food was hot and fast
What do you want? It's fast food
Staff need training in customer relations
Normal for a fastfood restrant
Love their salads! Great service!
Good food, fast, decent prices. They are polite & courteous at the drive thru window.
Great food! Fast And Very Friendly.
Now seems to take longer because of all of the food delivery places. This also seemed to distract some of the employees, however I'm sure once they become used to the extra orders, service will get back to normal, which is usually quite good
Stopped there after a festival near by, the manager Linda (or lisa?) went way above and beyond and did an amazing job even though we showed up right at 10. Was serving coffee to all the patrons, lost a purse and they kept it locked up safe until we came back, and just a great experience. Not one to leave reviews but they did a truly great job
I was not to happy first of all the rap is is very small that’s why it only costs 2$ so if u wanna be full order 2 of them also the workers are careless for example I watched them pack the food and they just tossed the fries sideways into the bad and gave it me me like that. The food was good but service was bad and the better make their rap bigger.
Food is good. Kids loved the burgers.
????????????????????
Good food cheap, fast service
Its a wendys, pretty much the same as others. Spicy chicken is too good though.
Same as always....good
It seems like Covid, or the excuse of Covid-19, has slowed the "Fast" in the fast food industry. The unfortunate delivery drivers who rely on their prompt service had to wait for a very long time.
Good place, nice and clean, tasty food, Would advise personal just to lubricate creaking door ????
Just had some renovations done a while ago and the place looks great. Staff aren't always friendly but that is expected from fast food restaurant chains. We don't go there for the service tbh, we go there to get those 5 mins of heaven followed by an entire day of self loathing. At that's just me.
I honestly never really had an issue there my food was always good my orders were always correct
Been going there for years Unfortunately I’ll never go there again after the lack of respect from managers son I believe he is! They know my order and he saw fit to make his own version of My order! Needs to grow up and understand his place! As a cab driver I’ll be discouraging my customers from going to Wendy’s!
Food was good. Staff is normally pretty friendly and my order is correct every time.
Nice staff. Fast
Friendly service. Food was delicious and wait for food in drive-in was pretty good.
Service
Very clean and shiny in The customer service girl was very pleasant and professional. And the large portion of Chili was very good
Like wendys alot good atmosphere and price and service
Always get the baconator burger and I'm never disappointed and that bacon poutine great
Service
Dinner
Long line handled as fast as possible
Really nice staff and good food. Super nice staff
It was ok
Long wait times even if you're the only one in the drivethru line up and rude service.
Food was hot and fast, miss the original Wendy's burgers.
Food is always good at Wendy's...chilli cheese fries or loaded baked potato. One thing I have been impressed with is the change in the drinks machine...not only is there a very good variety in the machine but I was amazed to see a variety of diet options and caffeine free... well done to Wendy's on that one...????
Good
WHOEVER WAS WORKING TODAY LIKE 10 MIN AGO MADE THE BEST ORDER. MADE A BIG ORDER AND EVERY BURGER WAS PERFECTION. KUDOS
Burgers are getting small. Not as good as it used to be.
This is how a fast food restaurant should be operated . Service has been great for years, the other fast food restaurants in town could learn a lesson from these people .Excellent salads
The best burgers
Service
Thanks for the hair burgers????????????????????
Everything was good, nothing beyond expectation. It was clean enough, our order was right, food warm and good, service was okay, could have been better.
Love there burgers
Service
Quick and good service, better quality bite than McDonalds for sure
Best burgers in fast food. I don't know why but everytime I go to a McDonald's or Burger King even a Five Guys, the people there just don't build the burgers right. They come out sloppy kind of :/ ketchup on the side of the bun, vegetables falling all over the place and stuff. Not fun. But I don't know what it is about Wendy's, maybe something in the training or idk, but the burgers here seem to always come out perfectly uniform, stacked beautifully and near perfect every time. In an ideal world I'd get A baconator from Wendy's Fries from McDonald's Onion rings from A&W And an Oreo bacon milkshake from Five Guys. Hold on I'm hungry...
Good for lunch with kids after a day out. ????
Really good service quick efficient for a big order I had praise to Quin and the staff there
Can't go wrong with Wendy's! Unless you order it through skip the dishes. Have ordered it 6 times through it and it has always been wrong. Never wrong in person though.
Know quantity. Good food and prices
Take out
Meal type
Really clean
Good food with fast service. Love the chili there.
Hey i went there to pick up an order - and the (white) in grey shirt -lady at the till is super rude . She looks not okay to me - she was high on some narcotics probably. Told her that my order is ready as its says in my app and was literally in front of eyes packed in the bag . But she cut me talking and said dont you see its not ready and you have to wait more . But the food was ready . After times pass she hand me over the same bag which was sitting there from good 15 minutes. Now the food is cold - money is wasted etc I want her to get out of the job now or will never come again .
great service
Coffee is not to good from here.
Foods good. Chili n fries yum
Typical fast food restaurant. Seating areas were clean and the staff were pleasant.
Burgers are juicier and more filling than McD.
Hell yeah ????! Big burgers
Been going to this Wendy's many years and they never disappoint. Inside, they even check up on how everything's going after you've got your order, as well as having someone open the Mr. Lube side door for you. This Wendy's definitely cares about its patrons.
Very good burger.
Mmmmm baconater yessssss
Great staff.
Like all Wendy's. Food was consistent, place was clean. Staff was friendly.
For a fast food restaurant it's good service, decently fast and staff is friendly. My only complaint is location. Between Wendy's, Timmies and Leon's, it's a busy parking lot that can get congested.
Great food
Just ordered from this location off of skip the dishes got halfway through my chili cheese fries saw this black spot in the sauce and thought it was just a piece of Pepper or something nope it was a fly wings legs and all just disgusting.....I guess on the plus side I don't feel hungry anymore! ????
Its ok,
Amazing Staff, super friendly!! Team Leader or Manager (one in red) had an AMAZING ATTITUDE. More restraunts could learn from this leader! Quick and concise service!
Clean store and quick service
Baconator.... need i say more?
This is my favorite Wendy's! It is clean, fast and beautifully designed!
Always fast. Good drive thru
Love me some Wendys
For fast food they are always quick and bag each order seperately which is nice when it is for an office order
Food was hot and made to order
Love Wendy's burgers!
You can ask for unsalted burger and fries!
Ok
Yummy. The food was super good! And the service excellent!! Thank you for your great service Holley. Hail Hydra!
Don't go there often, but when I do I leave thinking that it's pretty good fast food.
Hard to go wrong at Wendy's!
Love this Wendys. Great staff! Dining room needs a reno.
I have to say, is the worst place I have every visited, the worker don't wear gloves, they are not professional, is like bunch of teens running the place without supervision , disgusting, I paid for it then throw it out .. never again
Good service
This location was a ish show, slow as ever and the messed up my order!
It went horrible. We apologize that we order from you wendy's. I ordered from skip the dishes. Spicy chicken patty was under cooked, breading was sticky and we had drinks with no straw. Thanks wendy's you took care of my tooth sensitivity. Hope you guys keep on deteriorating the quality. Boiled potato was way better than anything else because they have to make to the order. Very disappointing, no hopes from them to improve. YOU SUCK WENDY'S.
Solid
Super friendly staff. Would prefer to go there if there are some good offers.
Very good experience!
Your typical Wendy's restaurant. Only good deals when coupons are out.
Great food. Friendly staff
Spicy chicken for the win
Great service, friendly people and very clean! Who could ask for more?
Took forever. Almost fell asleep waiting in line for 15 minuets and only 2 people were in front of me. I left cause I would have missed Christmas if I stayed and waited any longer
It's a fast food place, you go there cause it's fast and or have a craving.
Always fast friendly service
Good
The staff were untrained and unsure of what they were doing, the queue was out the door to the point people were walking out en-masse and going elsewhere, other members of staff just stood around and let the others take the flak without offering even the slightest hint of assistance
The manager ask couriers to come inside store always I don’t know whats wrong I guess its her mood
Quick and good
Good food
The quality of the burgers from this location are fantastic! I didn't know that a Wendys pattie could be so thick ! Super friendly staff make this a goto location for lunch and dinner.
Was a nice clean environment and I liked the fact that you had to show proof of vaccines before you sit inside to eat . Made us feel a little safer
Quick easy and greasy. However they refused to serve me when the drive thru was still open and I was inside. Feel like that's pretty awful policy they need to amend.
Good food
So nice to walk into a decent, clean fast food restaurant.
Not that many seats cause the seats by windows
They have very good signature burgers n salads. Drawbacks are the good burgers are offered only a couple of times per year and the salads are pricey
It was Wendy's that's all I can really say.
Ok if you like fast food
The fries were not the greatest and the chicken strip were over done
Great good service good food for all the family
Food was good drive thru was very slow
I paid $8 for a spicy chicken salad. It had half a chicken breast and nothing but lettuce. It was gross and I threw out half of it.
Washrooms were brutal... They have trouble figuring out what chicken is spicy and regular. I always get a spicy chicken burger when I order a regular.
We were going through drive thru and the girl was very rude... we wanted to order for our family and she kept interrupting us while we ordered asking after each item if that was all while we were talking.
OOrdered jbc got no bacon on them what a joke says bacon right on the burger!
Dine in
Very friendly staff, definitely goes above and beyond here Dave at the counter was exceptional 1st time coming inside, clean inside and music was at the right volume....
Best out of all the fast food burger joints as far as I am concerned
I am no fan of Wendy's but my kids play baseball and get Frostys as part of the sponsorship. The floors are always greasy and slippery here. That's it.
Great consistency
Food is usually good, but not consistent as of recent (stale fries, missing toppings on burgers, etc)
Lunch
Clean large location. Staff were friendly. Picked up two Bacon Deluxe burgers for $4.00 each (Promotion). That's incredible value, and yummy!
First time in a long time trying the burgers and fries. Meh
I love Wendy's. The best burgers ever. There is so much to choose from. You can even eat healthy if you like that sorta thing. The service is fast and friendly.
I ordered two frosty and asked them not to make them till I was at the pickup window because every time I order in the drive through they are more like a chocolate milk because they sit for 10 minutes or so by the time I get them Once again they were melted so I asked To have fresh one and they gave me back my old ones ...that was nice so I will never be back so don't offer me anything I won't come back some times people should be told who actually PAYE there wages .......worst service ever Good luck ..........
Nice clean
Good, kind and upbeat staff, hot food, and it's clean. Tasty, quick, bacon. Would reccomend
Fast service
Always good
The staff are pleasant and prompt. They also take time to have a little chat. When not busy! !????
Forgot the extra pecans for my salad and gave the wrong dressing.
I just love the Baconator. Nice and clean place. And being in the same building as Tim Hortons allows me to get a great coffee at the same time.
Just a nice experience
I love wend’s, best food among all the fast food restaurant. Just the service is very slow.
Dinner
Excellent food fast service friendly staff. Started going there when MacDonald's started their new inside ordering system.
Let me start off by saying that Wendy's is my favorite fast food restaurant there is... just not this one. Most times when I go to Wendy's in almost every location I am very impressed, but this certain location is the one exception. The seating area is always dirty, and the lighting is terrible. The service has been bad on several occasions where I often have to take my food back as I have received the wrong order. The bathrooms are disgusting to say the least, and to top it off the place is in desperate need of a new look.
Long waiting time
I don’t eat here very often but every time I do they mess up my order. Every. Single. Time.
Was not to bad of a meal!
Nice place
The service at this location is the worst I’ve ever seen.
The burgers were cold a bit disappointing. But the rest leave as ok
Not bad
Will not serve me because my truck can’t fit into the drive through and was told “not our problem” by the waiter when I told her so through the drive through doors are locked even though the posted time on the door says it should be open
Fast pace and good hot meals and they always remember what we get all the time we go and vary friendly
They use iceberg lettuce. not my favourite
Decent prices. Clean restaurant. Service kinda slow but not a huge deal
Fast service, but drive thru lady kinda rushed me. Wonder how she expected me to carry many items at once.
Meal type
1 thunb up
Wendys is really iffy. Sometimes it can be a good experience, sometimes it can be dreadful. An alright option for fast food if you wanna roll the dice on food quality.
Get a free frosty with my student card.
Great service and good food Love the baked potatoe
The staff is super friendly, polite, and competent. Best of the fast food joints in my opinion both in taste and service.
Excellent
we are at drive-thru on 19 february at night. Then at the window girl mentioned us that they were too busy with smile on her face.., that was the best service we had by her..!!
You can't go wrong eating here.
Good food
Good place for a quick fast food meal.
They can still make a decent burger but the wait times that we have experienced the last few times have been unacceptably too long. The irony is that we used to marvel at how fast and efficient they seemed with lightning speed. Oh how the mighty have fallen....
Excellent customer service. The good thing is that they have a menu placed at the place where the customers make queue. Nice clean. Also a nice drink vending machine which has a lot of different options as compared to the regular 4 to 5 normally available.
Best wendys in all of calgary.
Very nice staff. Soda was great. Spicy chicken burger has only been ok lately. Used to be much better. Not this location's fault. Wendy's in general must have changed something. But, overall good experience.
My burger was great but fries were a little cold
Good food, had something from value menu so price was just right. JBC yum
The server we had didnt pay attention to the order and got them all wrong
Very long line ups. Took me 10 mins just to get a small frosty
Takeout, fries look and tasted like day old,. Spicy chicken burger looked like made with low care. Also need to improve service
Was good, wish they sold Pepsi products
Tables are filthy, staff was really rude and intimidating when I tried to order
THIS IS A G RATED RESTAURANT!
Can't go wrong with the square patty. Never had an issue with ordering and accuracy here.
I am very disappointed the item I ordered was Luke warm and tasted old.
Regular coupon is sent to you mail box each month. Very inexpensive and I enjoy their value menu: nachos, small salad and cheese potato. The queue line is never long, service is fast and nice ambiance to eat and rest with free wifi.
There spicy chicken sandwich is really good
This joint has been tantalizing my tastebuds for years! I can honestly say I adore each and every item on their menu. Dave (the founder of Wendy's) would be so proud of this Sarnia location, and probably award them Christmas bonuses like woooah. My fiance can't get enough of those Baconators, and often wants me to take her here for date nights... Works out great because Wendy's sumptuous snacks get her mojo pumping, and then the stag shop is right next door. Most-triumphant!!
Food was good, service was fast.
Not sure if their heater broke, or they just turned it off in the middle of winter to take care of the loitering. Either way it was freezing.
Service
It was very slow. The lid on the chilli would not stay on and it spilled all over the bag and seeped through and got on my clothes.
Love the buns. The meat and portions are good and live baked potatoes and chilli. ..yummy
Drive through was quick, even though I had 2 fairly large orders.
Wonderful staff! We had to wait for fresh fries, so they gave us a free frosty for our troubles. Even turned the order into a combo to save a little!
Quick and convent on foot. Though the drive through can be a bit of a wait, though they used to serve me on my escooter now one group of staff take the order but refuse to serve me after the wait, I'm quite miffed at that. And the staff around that time are curious but the manager she was quite abrubt and unsympathetic for it being a waste of my time (pretty much rude). other than that I've found the other staff and manager to be exactly as expected of a business eager to serve and want repeat costumers.
Chili cheese fries super delicious
Not good wheelchairs access but food is great
Good.... Fast food though so yaaaay. Big deal
Forgot utensils but salad was fresh and delicious
Staff was friendly but only one person on the counter who was obviously a trainee which made service really slow
Good food. Fasr service. Not the most accurate though.
Lady at the drive-through window was super rude. She didn’t even say hi and then slam the window on my face before I could even say thank you, great customer service. Not. Won’t be coming back.
Drive through is quick and food hot.
Good fast food
Staff was friendly and very clean tables
It is what you'd expect. Service was good
Love their burgers and salads
Garbage for pick up for delivery drivers
I ordered a grilled chicken burger at the drivethru today. It was awful. It was soggy and goopy and the chicken tasted totally processed. Very difficult to eat as it was falling apart.All this for almost $9.
Lunch
Only drive thru open but line goes quickly :)
** updated December 2017 ** now that my wife and I are following a ketogenic diet we're updating reviews for keto friendly restaurants. Wendy's had no issues at all accommodating us with a baconator triple with no bun and no ketchup. The only thing they asked if it was an allergy or a preference to which I told them it was a preference because I didn't want the kitchen to have to worry about anything. ----------------- Mmmm......baconator triple.....dare you try the quad?
Tonight went to Wendy's. Order a double bacon and a single both with poutine meals. The girl never me gave me a receipt. I shouldn't have to ask for one by the way, should be mandatory. Get home to eat. My meal was a single as well. Wasnt happy as the meal was $29 something. The poutine wasnt great at all. We both never enjoyed our meals and likely will not be back to that location. Phoned back to complain because why should I pay for extra not get it. So I'm getting something in the mail the manager said. As far I'm concerned the whole meal should be comped and not just a hamburger but I highly doubt it, as the manager would have said. Kind of seemed like she didnt believe me.I reached out to Wendy's social media as well. I paid with debit so I can show my receipt as well if they like. Maybe instruct your people to put a recipet in every customer's bag.
Fine food. Service was fair. Wouldn't think twice about the service except the customer before me was treated drastically better. That is fast food for you I guess
Not bad I do like the beef at Wendy's! Staff behind the counter were friendly and the food was good. I would go back and recommend to friends and family
Very okay
Great place for ppl on the move for a fast food
Great salads n baked potato combo for a good price.
Real burgers, love their poutine and baconator, and Dave's. Bonus never feel sick after eating. Not like other competitors!
they Discontinued vanilla Frosty's. I now dislike Wendy's, thank you for reading.
The new store look it's jarring.
Went thru drive thru for vanilla frost staff sp friendly.. diffently felt like a small town friendliness
It was cold and bun was old tasting
Very busy, with lots of skip the dishes drivers waiting & customers also but all good
I find this to be a very slow location.
The good: Very clean, great food. The bad: We didn't get what we ordered. I would go there again because of the good... and playing mystery order is fun (not really).
Best Esthetician I know!
Always good food and a good time when picking up!
Baconator... Need I say more lol
Good bacon but no veggie burger option
Busy
Great place for a quick Jr burger!
Quick and effecient
Terrible location burgers were not cooked never go back again
Great food friendly people clean place easy access
Fast but more importantly accurate. I haven't had an order that was incorrect from this Wendy's, ever.
Normal food at the drive thru. Do not go inside. It took twice as long as the drive thru and you couldn't even eat inside.
I had the Summerberry Salad. It was awful. Lettuce tasted old and from a bag, not fresh. No dressing was in the bag. Strawberries were wrinkled. Will not reccomend.
Food is good most of the time. If mistakes are made, they are quick to accommodate. I eat here often.
Good food and clean.
They gave me the wrong order! and when I called they hanged up on me Worst customer service ever!
Amazing
Very good burgers!!!
Salad was tasty. Clean location. I enjoy eating outside.
Awesome place, it was neat and clean, staff were kind and quick and best of all, GOOD FOOD!
Good
Good service.
I still love the spicy chicken sandwich. Just a nice light spicing
Yummy food usually good customer service
Went through the drive through, the person gave attitude/lack of customer service. My wrap came wth either the wrong sauce or the sauce was bad, cuz it was gross. Opened my burger and half of it was out of the bun all folded and warped. Will be complaining later after my shift.
Went into the restaurant for the first time in a year - disappointed in the condition of the place. New owners? New staff? Something is off with a place I frequent about once a week.
What can I say, its a Wendy's hamburger, always good. Staff was helpful & restaurant was clean & tidy
Good food but wait times can be long
Good food, good prices, like all Wendy's it's good quality fast food so you know what you are getting here
Poor service and my food was cold
Like service, nice and clean bathroom ...
Good.food.fast.food
They're doing something different with their burgers, last 2 visits now, they just weren't tasting as good as usual
Dinner
Staff are great. Rarely do I receive an incorrect order. However disgusted with the lack of sanitization during the pandemic. Complaint in at head office, but they have never replied. Also not the fault of this location, but having green leaf lettuce for Caesar salad is nearly impossible to toss with the thick dressing (which I really like). I think i will only come back for Frosty's.
Meal type
Have been to this Wendy's many times as it's on my way home from work. We have had many Spicy Chicken sandwiches and fries from this place. They have never disappointed. Our food has always been consistently fresh and hot. Staff are friendly and always smiled when we received our food. I also liked that it was easy to get in and out through their drive thru. We recently ordered the chicken nuggets and fries and they were delicious. The nuggets were excellent this time as they were freshly made. I regret not doubling my order. ????
It's fast food
Food is good, place could be cleaner. But the staff are pleasant.
Nothing special. Typical Wendy's.
Great chili great place
People were nice. And the place was clean.
Fast and friendly service
Always fresh and hot even after midnight
Apparently they sell food
Food is consistent with other locations. What sets this location apart from the others is the manager. Lovely lady that walked around interacting with the customers seeing how their meal is.
Nice lady working the drive thru didn't panic while I killed a wasp in my car.
Clean. Not enough staff. Not their fault. Frosty was a little watery..but it's hot. Good place. Staff polite.
Always fast.
Best square burgers
Took so long for our meals. Not that fastfood
We took our grandson here for his 9th birthday. He was over the moon that they got his order perfect.????
Best burger in town!! Best salads !!
If i could give this place zero stars i would. As far as customer service is concerned this is the worst reasturant i have EVER been to. On decmeber 16, 2018 me and my friends went through the drive through to order food. At the drive through we tried to make 3 orders and instead of saying "im sorry we only can do 2 orders" which i would have unsterstood and been fine with, the drive through operater says with attitude "Im not doing a third order. drive up". So even thogh he was rude we still combined our order paid and left. 5 minutes of driving later, realized we were missing items. Went back and was then told that we were lieing and making it up and were talked to very rudely. So my friend goes into the resturant to order and pay again beacsaue they refused to give us our order. And FROM THE DRIVE THROUGH i can here the employee screaming and yelling, insulting and swearing up a storm at him. Calling him fat and all sorts of nasty things. At this point its getting ridiculous so we ask to speak to a manager for a full refund. The manager comes out and when asked why he allows his employees to talk to customers in such a way he replys "i dont no the sitiutation so i cant comment on it". YOUR THE MANAGER. As a manager you should never let yout staff disrespect your customer over missing fries and a burger. Even after the situation was explained the manager did nothing and continued to say nothing as the 2 employess continued to be disrespectful. And then to top it off they refused to give us a full refund. Anf only gave us a partial refund. It was just all extrememly disrespectful and i will be calling head office and making an offical complaint. DO NOT GO TO THIS PLACE.
Took forever!!! I guess you have to use skip the dishes to get your order. I ordered in the restaurant and waited and waited and waited while 4 different skip the dishes orders were packed up and sent. Not impressed.
Amazing food some off the menu items you can still get
Good food
Visited this for the first time. Staff are friendly and service was good. Food was fresh and good. And staff was very friendly and approachable. Perfect combination of excellent service and good food.
Strawberry salad is over take the ad down ..at least everything was hot and tasty ..
It's Wendy's.... This one is clean, quick, andhas a Tim's if you need that. Wendy's still makes some great chicken, very underrated. Dave's single is classic and cheap.
it's awesome, the drive thru is always packed and they do a great job. Open late!
Wendy's is awesome. Their food is always hot but the only thing is at night they always take forever to give you your food in the day its better. I would go here all the time if i couldn't get fat lol
Loved it
Wendy’s is probably the best fast food chain.
Was really fast and really hot food
Food was good and people friendly trying to help where they could.
Love the food but the restaurant on niagara st in wetland changed its layout and I think many people preferred it the other way, as it had soooooo much more room.
Very nice crew on the floor very busy
Always fast efficient service!
good strategy on moving locations closer to the local high school , Decent service and good food for fast food
Great food and prices
Girl at the drive through talks like a robot and doesn’t listen to your order correctly
Great food good people
Clean, quick and friendly! Excellent tasting food made to order. Staff is AWESOME, quickly corrected an error and made sure we were satisfied.
As usual everything was a satisfaction with VI stars. Love: Prophet Ramona
Useless white kid running the counter,need not say more than that
Best chili
We ordered burgers they were both very soggy and had been cooked awhile. Not impressed.
99 cent frostys all summer?! Can't really beat that, especially now that they brought back the Vanilla Frosty! Options are good! The Sahali Wendy's just went through a huge retrofit and it really looks sharp now. The home of the Baconator has always produced extremely tasty burgers. Have not had a negative experience at Wendy's. Fries are delicious too! Better than that place with the yellow M for sure! We will be back soon!
This is a good Wendy's. Friendly service.
Good
Good real beef patties, however their quality could use a facelift. Bought a portobello mushroom melt burger, and it quite literally had 4 peices of mushroom. Wasn't impressed, as usual with fast food, not as advertised.
Staff very rude and slow moving
Good food on days but mediocre on nights. Soggy fries, cold burger
You can never go wrong with Wendy's! The sizes of there cups are insane too! They're so huge! Definitely worth going! Pluse the inside of the diner is nice too, it hasn't changed one bit since I was a kid! I like it!
Better than mcdonalds ????
Favourite place to grab a fresh salad at a great price!
Slow service. 1 customer served at a time.
Food isn't hot. Fries have the texture of a wet diaper.
Fast friendly service.
Theyre getting better. I ordered no salt fries the other night, fry box was half full. Was disapointed. Otherwise i was happy my order was hot and made correctly.
Fast service good food cant complain
I had excellent service and would like to thank everyone. They went above and beyond :)
Just bought homemade chicken hamburger and tasted like it was made yeaterday. Also they forgot to put any sauce on it. But ya i found one leaf (not lettuce ) just a small leaf. Never wasting money here again
Wendy's is the best. The people there are very friendly.
There is nothing I don't love about Wendy's
Clean establishment with a courteous friendly staff.
Yum!
Friendly staff and very good price. Salads were excellent.
Staff are always good here, food is good. However, the last time I went in, which was September, they had re closed their dining area. I guess unlike every other restaurant in town a big chain like Wendy's couldn't figure out how to safely have their dining area open.
Went and tried the asiago mushroom burger and added bacon to it, everything was cold except the patty. I love Wendy's food and was extremely disappointed
Food was fast and delicious, whats not to like ????
Very clean, fun stools to sit on and it even had usb charger plugs! But it is small...
Fast and friendly service
Like every other wendy's but the staff is a little unfriendly.
Always good service but the fries always have too much salt on them
Fries were cold
Clean location, nice employees, quick service.
Fast drive thru
always consistent food and drive through was quick service. currently kitchen is under construction so drive thru only
Do not eat here!!! I got the worst food poisoning for the Spicy Chicken Sandwich. Everytime I have ever gone here the food has been really gross. My fiancé went back the day after I got sick to speak with a manager and they told him they wouldn’t refund him our money. Such a joke. Will never go back!
Best fast food salads!! Love the fountain drink mixes. Clean, friendly staff
Take out
The manager Andrew seems to do everything here. He is super welcoming and friendly.. definitely best location on the area
Fast drive thru, quality fast foods.
Food is pretty mediocre and tasted old. Line up inside or drive thru is typically down the block
Very good food!
Always great
Always great food at a reasonable price.
I have been going here for years. When all the other Wendy's shut down, this one stayed open and I am glad they are re-opening again!
Manager had no idea what she was doing
I enjoy there food
I find this location always short on staff. This seems to be a lot of resturants at this time but this one particular has a lot of turn over.
I don't think the person taking our order was paying attention, they gave my husband bacon poutine when he ordered chili cheese fries and I received ranch dressing when I asked for vinegarette. The screen was right but the receipt and food were wrong. It was disappointing ????
The website needs to be corrected from the US to Canadian. Took me 25 mins sitting outside with fussy kids trying to pick meals Go inside and find out they dont serve the stuff
Good burgers when they have some promos
The food was great and the staff did amazing
Good food and nice people
Good food
Nice place, really quick service
Wendy's was GREAT, every time i go their, i always get a Baconator combo. Its my favourite
Due to food sensitivities I can have a tricky order....it's always right. Every time. And fresh and delicious.
Headed over instead of McDonald's felt like better service, better value and cooler toys for the kids.
I eat Wendy's comes McDonald's is too busy it's much better that spicy chicken wraps are amazing you should get 10 of them or more don't bring your children here I brought my mistress she is hot she ate two bacon cheeseburgers and then she ate my bacon eater if you know what I mean
Wendy's actually disappointed me today the outside of the building I know there are fish flies this time of year however where I'm from originally is Brampton Ontario and they're out exterior of their building is more maintained than the building in Chatham there it was disgusting a she couldn't eat my food at the restaurant because there are so many fish flies on the window just gross. None of the employees were friendlier anything I had three small children with me and it was just like really cold service no one offered like my daughter made a shell I end up having to clean on my own it's just pretty restaurant horrible service and particularly I've never really felt good about going to this location because of lady named Tanya Rowe that works there is pretty disgusting on the street so I was worried to go because I thought she wasn't kept clean and she worked at Wendy's luckily she wasn't there but nonetheless the building didn't prove me any different food was not that great it was soggy just not good when order through skip the dishes is better than when you go in
Take out
I'm giving 1 star because there are no 0 options. I ordered 4 combos and I received without drinks. Fries were cold and taste like trash! I asked to refund their items and they didn't accept it. They said, "we can refound just fries and drinks". How there you! Don't order anything from there!!!
Love their salads, but not a fan of their burgers. Good chicken strips too!
Usually go thru drive thru for baked potato. Always great customer service.
Wendy's has great salads an excellent food if you're counting calories many different varieties of food and always fresh
Best Wendys in eastern Ontario. The food is always fresh and the staff is great.
Love the frostys
Good experience for Wendy's. Quick and friendly service. Standard visit
Its a toxic workplace to work. I don't what kind of employees are here working who don't know how to welcome new employees.
Dine in
Service
Always very friendly with good food
Reasonable prices good food nice low cost frosties
I love Wendy's :) they are nice and the food is good ! The poutine is delicious !
Friendly staff but occasionally the food seems stale or old
Good & fresh.
They gave me the rong order but it was fine
Clean and fast
Bacon jalapeno burger was delish
Good food and clean
I spoke at the speaker, then clarified at the pay window, and AGAIN clarified at the pick up window.... with no luck. Now I have a baked potato with no butter, no pepper, no salt, and no sour cream. Just a dry baked potato. I know it sounds petty but I spoke with 3 people there to make sure you put these things in the bag, because there's always something left out. Today, EVERYTHING was left out, even after being overly specific. The only reason you get a second star is because you were at least very polite.
Short changed me $2 dollars at the drive thru window, girl was too busy taking orders to even acknowledge me. Just took money and handed change. Then didn't give me a receipt so I could go inside to show the error. Fries tasted like they had been sitting for a while. Cool and soggy. First time going to the Port Colborne location, not very impressed, very disorganized.
I find this location is slow and half the time the wrap bread is stale and chicken old but the burgers are awesome and really friendly staff.
Hands down best fast food joint. Keep it up Wendy's you know what's good.
Super busy over 20cars in line I went inside, ordered Apple Pecan salad,took 25mins I checked salad they forgot the pecans I showed him on the big menu Apple Pecan Salad oh he said I thought it just came with crotons oops it happens & WHY CAN'T PEOPLE WEAR MASKS IN A CLOSE AREA MOM & HER LITTLE DAUGHTER NO MASKS
Can't beat an Baconator
Food is good, great when they run specials on some things like froster's
Wendy's is a good place and pretty consistent. Although service isn't always the best.
Unlike when I go to other places this place gets my order right!
Recently renovated. Very nice and cozy. Great staff.
Loved, loved,loved the new pretzel bun burger. Never have I had a burger look exactly like the picture and it was so fresh!
Lit
always fresh and fast.
The tables were dirty.
Ummm ummmm good.
Daves double great. Lettuce passed midnight is junk though.
Same as every other Wendy's
Typical Wendy's
Chicken burger didn't seem as fresh as it could've been, staff are very friendly and location is in a convenient area if traveling through. Closer to other stores, grocery, hotel, Tim Horton, etc.
Very modern and everything is new, wendy's carries coca cola products which is great but i will only give 5 stars if they add nestea (a coke company drink) to their drink dispenser.
Prompt, fresh good fast food burger
They had the 3 deal for Hamburg was great
Brunch
Had the strawberry salad. Delicious.
Not bad food but over priced
Love going here for the chilli and frosty's because the serve an extra large frosty
Good fresh food and friendly place.
I asked for ketchup in the bag and they said it was in there and when I drove away there was only the food no straws no napkins nothing
I love wendy's hamburger
Great food
Burger was great but the poutine was cold . And they take there sweet time preparing it too. Dont go here if ur in any kind of rush
Normally I do not leave comments for fast food restaurants but the staff their make a great burger and did a great job on a Keto friendly request.
Enjoyed meal I was looking forward to frosty but it was more like milkshake wasn't ready I guess
Great food. Easy go to place to eat. This restaurant needs a serious update.
Burgers were really dried out like they were sitting out a long time.
Great customer service by one of the team member in wendy's name as "Manpreet kaur". Very much humble and friendly. Great job keep it up
Great staff
Yum
Bacon and bun we quite soggy, this location is not up to the standards of most Wendy's restaurants.
Always Wendys
Love Dave's burgers. And that Froster is a beautiful finisher.
Good food...service a bit slow
Good tasting salad. Busy but the line moved quickly. They have a good eating area but need more room for people waiting for order
Its Wendy's yo
Its good when they get your order right. They get mine right at every other visit (drive thru).
Absolutely the worst Wendy's in western Canada. They always seem to forget something on my order or try to overcharge me. If I could leave a zero star I would
Great food fast servicw
Decent good. Burger was put together kind of sloppy but my girlfriend's salad was great!
Fantastic renovation, fast great service! Food was really good!
The lettuce in the salad was more than 1/3 bad (not just wilted). Incredibly slow service and the cashier kept helping on the food line with the same gloves she used for cash.
The staff was friendly and while the food did take longer than I'm normally used to, it was hot & fresh.
Went through drive thru
The restaurant was very quiet, but I still waited 5 minutes at the front counter for service...yes ...5 min. A few employees saw me, but know one notified anyone that I was waiting. The burger I ordered was cold...didn't taste fresh.
Good food very friendly staff
It's decent if u want something reasonably priced & more salad choices,etc
Great
Long wait in drive through, food worth it.
Love the food and the service.
I am on the Keto diet and they always accommodate my needs. Delicious food!
I just love Wendys. I wish there was one in Miramichi.
No free wifi. Noisy staff. Burgers cooked too long and still served to customers. Whole place needs an upgrade.
I do not hate it l am a big fan of Wendys salad but our 2 baked potatoes were literally a brown color where the inside of the potatoe should be white like all my other Wendys baked potatoes where. These 2 went straight in yhe garbage
Fast and vary good food
I don't generally review fast food places, but I was really impressed with this Wendy's. The burger was hot and assembled perfectly, I mean it actually looked like the picture! The poutine was made with hot crisp fries and hot gravy. All very tasty. The staff were sweet and very quick. Well done Wendy's Courtenay, will be back!
Awesome foof, great people!
I used to think Wendy’s was the last great burger joint in Orillia. I just had hands down the worst customer experience in my life. Not only was every point of sale and staff member rude, from rushing us to order, to making us feel like an inconvenience to make a minor change to our order; when we finally pull up to the window we aren’t even spoken to. No “hello, how are you” just told the total. Which is no big deal, but then when we clarify something about our order we are made to feel like idiots and inconveniences. Something as simple as asking for the sour cream we asked for. Top it all off the drive through attendant tosses me a couple more bags, doesn’t say anything to me, doesn’t make eye contact with me, and then just shuts the door in my face. We had quite a large order so we waited for the rest of our bags. All of the staff are giving us dirty looks and one manager who was quite rude and condescending, even though she just seen the whole ordeal, asks if they can help us with anything ? I asked her if we had anything else with our order and she says no ? OKAY WELL MAYBE IF YOUR STAFF HAD SOME COMMON COURTESY AND RESPECT... they would say “here’s the rest of your order have a great night” ? Instead of shutting the door in our face and not making eye contact. I will not being coming back here. Which is saying something because this used to be my favourite place in town. I don’t know who you have running this store, but you really need the nice older woman back on drive through at night time. These new staff are completely disrespectful and to be frank could care less about their job or customer satisfaction. If I could give this a ZERO star I would. I’ll definitely be telling all my family and friends about this.
The drive thru line up was long. However the staff got through it very quickly.
The place was clean and the girl at the counter took my order right away, but it took over 15 minutes to get an order of two meals. To be fair they could have been short staffed and I realize that drive thru for most fast food places is their priority. Also things like Skip/Eats bog down wait and order times.
Good fast food.
Take out
Good food, no line ups
This has to be the worst Wendy's in Durham. If they don't get your order completely wrong, then they will forget to give you something. Today they forgot to give me the fries I ordered. Is this a training location for new employees or something? I have a feeling it isn't and they simply need to do better.
Really nice staff, good quick eats!
Haven't screwed up my order yet
It was verry verry nice
Great mushroom burger, you gotta try it
Its the store i run.
(Translated) Good price. Rich burger. Clean bathrooms. Ice cream could be better. (Original) Buen precio. Rica hamburguesa. Baños limpios. El helado podía estar mejor.
Good.
Aside from it being like a normal Wendy's, I am convinced they have the fastest service of any fast-food joint ever.
I don't normally give 5/5 stars for a fast food establishment but Wendy's ALWAYS comes out on top. Lots of options to build your meal, really really great tasting food. The line ups prove that! I never feel like I just ate fast food. The food there, although burgers and fries are included, seems far tastier and healthier than other places.
I can only say that it tastes like Wendy's. They make good burgers.
Always good service here!! Best cheeseburgers????
It's Wendy's... fast service, clean location.
Baconator is the best burger
Good food, great service even though it took a while due to a very large order
We hadn't been to this Wendy's location for a while and we were pleased to see that it had an interior renovation that really freshened the place up. The service was quick, and the food what you'd expect from Wendy's We particularly enjoy their salad selections and that they come in half or full size portions - and the frostys are always a favourite. Service was efficient and fast and the food hot. If you're travelling south on Blanshard Street, turn right on Bay Street and take the first right. You can park and go inside or order at the drive-through.
The food was great????
Burger was fresh and got what I ordered quickly.
As it is new they have some process errors to fix. Check your order before leaving drive through. Excellent service though
Good jbc
Their burgers are good and their frosties
Delicious salads
Good service!
Very knowledgeable
The lady with the rose tattoo is a phenomenal employee. No offence to her, however, when I say that Jesse is the jewel of the staff. Jesse's smile warmed my heart. Shortly after meeting Jesse, my wife yelled at me in front of a bunch of people and I was furious. Luckily, I remembered Jesse's lovely smile, and I calmed down. Thank you Jesse!!! You saved my marriage, at least for another week or two.
Wendy's is not bad on fast food but I don't care for fast food. I refer to the movie "Falling Down" when Michael Douglas is ordering the Whammy Burger and gets it delivered and asks pointedly and angrily why it doesn't look like the lovely picture backlit sign that use ordering from. Search YouTube for it ...... funny! This is not relegated to Wendy's but it's all the fast food places.
Good fast food.
Service
Slow but great people
Two visits, left with no food twice. 1st Visit 1 Star: Driver thru attendent chatted with car ahead of us for 20 minutes for an order of 2 beverages. No debit or credit cards accepted, only cash. Go to pay with a $100 bill only cash we had. Sorry we don't accept $100. Sorry you have lost 2 customers. Completely unacceptable service. 2nd visit 1 Star: Tried to give Wendy's LaSalle a second chance. I pulled up to the intercom and ordered what was displayed on the screen "Combo Quebecois" as per the picture I posted. I was met with the following response "We don't have a Combo Quebecois" I said I'm looking at it right here... I proceeded to order from the menu and then was met with 10 minute wait with the car ahead of me as I can hear the driver swearing because his order was screwed up. I had to leave the line because waiting that long for fast food is not worth it. This is SLOW FOOD. They must lack training and organization at this location, management must be incompetent.
Quick service and friendly staff Food is always fresh and hot.
Take out
Good food and great service and friendly staff
Typical fast food burger joint
I loved it.Great hamburgers at great price.Fast and courteous service.The don't CUT CORNERS.????
Fast and efficient service
Order small hamburger got charge for a cheeseburger. ...
Fast service, friendly staff. WiFi isn't very good though.
Service
Foods good. Staffs ok
Cold food, bad service, and dirty lobby, also no music, felt like someone just died in here
LOVE Wendy's, always great.
We tend to go to Wendy's often as we travel alot with teenagers. Sometimes service is great but my last few experiences at Granville street Wendys in Summerside have not been good. One evening we waited in line for 20 minutes as there was only 5 of us it seemed kinda strange. The man and teens behind us left. Today I ordered poutine for my son. The whole bag of cheese curds was stuck in one big lump in the corner of the dish. Since I work at a restaurant that uses cheese curds on poutine I thought I would mention to the staff that they r supposed to be broken up and spread over the fries. Who I assume was the manager said no we can't touch them. I said break them in the package but he was very rude. I have no problems with Wendy's but I heard this guy talking to the staff and he was very very rude. I felt sorry for them upon leaving. It's not just about cheese curds. It's about treating your staff and customers with respect.
Service
Clean. Staff great except for staff smoker by north door. Burger good.
Food was delicious but extremely horrible customer service. Please retrain your staff on basic customer service.
Frosties
Missed a burger from my takeaway order
Love the hamburger meat.....
Always fresh. Nutritious fast food options that have flavour and digest well.
Like the burgers.
Spicy chicken sandwich was not cooked proper made me sick.
Typical fast food, the staff is ok. Covid protocols are being followed
Good square fresh made burgers
Teally good food here, a clean restaurant but odd entryway and parking lot from the street.
I love whan I get those coupons!
Service
Food was cooked well and spectacular service
The burgers here on 2 separate occasions have made me ill. Fries always have a ton of salt.
Good food
It's Wendy's always decent
Great. Thanks
Wendy's has quick and fast friendly service dining in or take out.I had a very pleasant dining experience
Patrick was awesome! He's a great employee. I'm a picky eater and so he made sure to confirm with me what I wanted on my burgers. 10/10 service he deserves to be treated like one of your best employees. Food was correctly prepared and service was quick. And it's Wendy's of course it tastes delicious. But again I'm leaving this review because of Patrick.
Great fast food. Restaurant is newly renovated in 2015. Clean and comfortable dining room. Staff is the same as every other fast food restaurant. Best value is the baked potatoes.
During the pandemic they have been a complete disaster: missing items in the bag, but they actually charged for it. And they move soooo slow!! Any slower than this and it turns into a hunger strike. Waste your time and money somewhere else.
Best and fresh
The food was good but that's all I can say about. The dining area was filthy.
Take out
Never come during the busy lunch n dinner hours My order took over 45 minutes Poor management n lazy staff
Yummy!
They are selling frozen patty burger meal average for $10 plus dollars thats insane. Taste aweful...
Chilly n Cheese Nachos and a Jr Bacon Cheeseburger. Perfect lunch when your low on cash!
Good location messed up my order but fixed it next day no problem. Staff is friendly if in Fort erie this location is a good stop
Just got home with my takeout. My fries were only half full. No ketchup for them. Not happy at all.
Fresh hamburger Bacon cheeze
Always good
Love the Taco Salad. Friendly staff, quick service, pleasant spot.
They shame people on twitter ????
Best fast food placd in town
went thru drive Tru.. saladwas great as usual, everthing was correct, fast service
Speedy service and clean.
My most FAVORITE. Plc of munch out
Clean, good burgers.
Great
Extremely slow service at the corner of Dollard and Newman in LaSalle.
Fast and freidly
Good, enough.
Spicy chicken burgers all around with a nice large chocolate frosty. The place itself was being blasted with AC and found the place extremely cold.
I come here on Wendy's Wednesday
Fast service
Fast and courteous.
Excellent customer service and food
LOL its wednys... what else is there to say... need fast food? Their nuggets are great
Went to Wendy's for a late night dinner. We usually get lettuce wrap burgers, they are delicious. Got home, the burgers were raw and cold. It was 1230am so we weren't about to drive back. Threw the burgers in the garbage and called them this morning. All we got was a half hearted apology. I asked if we could get a refund, as I had the receipt and photos of the burgers. They said no. Don't waste your time and money here.
Loving the new renovations! Same great staff!
Waited in the lobby with only 2 people in line (including me) for 11 minutes before they took my order. Way to heavy a focus on drive through. If DT already has 4 people working it, then the person who's supposed to be taking orders from walk-in customers should focus on those customers and not ignore them to help DT.
They changed there fries.not a fan
Good food Good special on right now.
It provides excellent service and perfect food
Their new classic chicken sandwich is delicious. It just came out and I've had three so far. Exactly the chicken sandwich I was looking for. I had a chicken sandwich elsewhere and it was tasteless. Wendy's is the way to go. This one is excellent.
Quick service.
Mmmmmmmm.. jbc
Excellent excellent I have been going there for years and years every time I'm up on holidays I get my car done they're very friendly the very courteous and I do a fabulous job I wouldn't consider going anywhere else
Food and service was excellent
Always tasty. Really like that the kids toy can be added to previous toys to have even more building fun.
Very conscientious!
Missing items half the time I go through the drive through. Horrible service
Great late night snack
Wendys food is great fast food so that deserves the star,but the service is soo slow and no one cares what theyre doing.You could be alone in the drive thru and wait 5 minutes before they even acknowledge youve made it to the window.you speak english and they continue speaking french even if you say you dont understand french. Food great,service is garbage
Best takeout for gluten free.
There is a good variety of food and service is good.
Chili was bland. I asked for hot sauce and was given a clear mixture in a ketchup like pouch. No idea what this mixture was (chemicals?). No ingredients on package. Other than that I had a salad which was great.
Great service, food is good (standard wendy's quality). My only gripe is with the outdated dining room, although appearing to be well kept and clean it is in dire need of an update. They renovated McDonalds like 4 times already and Wendy's still looks like it did when they built it.
Excellent food, friendly staff and clean location.
Hot fresh nice fast service
Nice
My sister's recent experience with our mother: This fast food place is amazing. When you are with someone with mobility issues, you begin to look at the world from a new perspective. Many places say they are wheelchair accessible but...that seems to be open to interpretation, in my experience. At Wendy's on the north side , mom and I could easily park with wide spaces to get the ramp out of the van, the curbs were very low and smooth. The doors open in the proper direction with functioning buttons, we could scoot in and out with hobbling over door jams and awkward closed in too small spaces. The staff was super friendly (you can get some odd reactions and funny looks at times) They were personable and the girl on cash even brought the tray out to us so we could eat on the patio in the sun. ( Ever try to push a wheel chair and balance a food tray ? not easy) Thank you Wendy's for making my visit a breeze !!!! We will make this our new hang out.
The foods good but everytime I order here they forgot at least one thing. Good lord
Great prices and selections. Covid compliant . Not busy at all. Lots of stock and friendly staff.
I will be definitely giving this place a 0 because they literally just threw my food at my husband through the drive-through window and I am extremely upset Every time we come here they screw up or order they're rude , He was nothing but kind and courteous Yet they treated him like dirt for no reason Definitely won't be coming back here we'll take our business elsewhere
I use to Love Wendy’s ....after having food from here though has completely ruined it for me. Old burgers ...slopped together with excessive condiments by staff who could care less
Love the salads and chilli.
Counter service was good but they were not quick to clean inside tables between patrons. This was surprising and disappointing. The food was prepared quickly and served hot. However, any pluses on service were countered by the lack of attention to cleaning and preparing the dining area for customers.
Giving it 1 star for today as i love wendys. But just spent half hour from standing in line waiting to order to getting my food. To just get home and find out theres 2 burgers in my bag instead of 2 chicken burgers. Now my husband has had to go back out to wendys to get the right food. This isint fair for their mix up have to waste time and gas to go back. Should never have happen in the first place.
Best Wendy's I've ever eaten at. Night staff there were perfect. Pay them double!!!!!!!!!
Ordered the new maple bacon. I have had it at other Wendy's so I know how good it is. The bacon was so overdone that I asked them to replace it, which they did, but then the chicken burger was so dry that it was like chewing leather. Also, it was prepared for me in less than 30 seconds so I know that it was all sitting back there pre-cooked. They said it wasn't but this approx 9pm so no way it was fresh. My advice...... Not the restaurant to go to.
It was bussin
Not impressed by cashier at drive thru window tonight. Made me feel like I was interrupting her. She was more interested in having a conversation with a fellow employee than taking care of customer and the order.
Great place for a quality quick bite!
(Translated) very well (Original) Muy bien
Ordered a 1/2 spicy chicken Ceasars salad. Got home had to return because they forgot the chicken. Gave me a full size salad at no additional cost. Pain to have to go back.
1st time there, very good burgers
Food was ok. The fries were super greasy and a little under cooked.
Drive thru review: It was good. Pretty fast and efficient!
Good food (but always a wait in drive thru ..ild rather wait and get good hot food than be too quick and not as good like Mc'D)..good customer service..friendly staff
You can't enter the building to order food, only drive-through and delivery drivers are allowed.
THE best fast food joint in Sydney, period
No. This is not a place I would recommend to anyone. Go to 4rh Avenue St.Catharines. Horrible music, no seating, can't view tv. No . Niagara Falls and St.Catharines are wonderful. Welland fails .
Nice place to eat a hamburger and drink soft drink...
Weird lettuce
This place needs to be Reno
Tender beef patties and noce choice of side dishes. Would recommend
Staff are consistently getting orders wrong, using low quality ingredients, handling raw meat without gloves, not washing their hands and ignoring customer service basics.
Got to love the small Chilli.
Polite staff, hot food... squashed burger cost them a star though.
Service
Great food love the different types of burgers.
Sometimes ????is not cooked enough for me. Fries never seem to be fresh or not cooked enough
The drive thru window staff was not polite. When we asked for ketchup she seemed to not want to give to us unless we asked for it when ordering. So, we said forget it, and left without. Didn't know there were so many rules at Wendy's. Will not be returning...
Fed a few Bird's that seemed to like the fries more than I did.
The food is always fresh no matter what date or time it was made Only issue I have is
clean
Fries were cold and half fried. Baked potatoes had no salt & Pepper or butter with it.
Beats McDonald's
Typical Wendy's...old styling though.
First time at wendy's good service, the food taste like home and the restaurant was clean
Food is great!!?
Fast service
Food, burger,fries, drink, were good. Friendly staff. Not too busy.
Always good can't go wrong
Good burgers
DISGUSTING EXPERIENCE, RECEIVED 2 RAW MEAT CHICKEN BURGERS
I think I like the customers at this Wendy's/Tim Hortons combo more than I like the food. Service was quick though, and the value menu has a shake on it so that's hype
Food was sitting .......cold fries
Not the most charming location
Great on order but asked the lady that took the money for receipt she stated next window would. Asked that lady, she said in the bag.. Once again nothing
Excellent, speedy service. Very consistent food. Love the frosty. Love the spicy chicken. Fries are great.
A+++++++++
Quick service but hard to here at drive through. Will go again
They are usually very quick but sometimes vegetables on the burgers are mushy/old, and they always underfill the fries. Otherwise everything here is great. If you eat in expect there to be a ton of flies in the dining room but I don't think I've ever been to a Wendy's that hasn't had flies in the dining room.
My sisters manager its a friendly ang reat place
Fast service, fries need to be cooked longer
Occasionally gets the orders wrong but overall great experience with employees. If looking for a drink while on the go, the size and flavor of the fountain pop is second to none in the region.
Quick, efficient service. Friendly staff.
Horrible Terrible service. They had charged more when I showed the family coupon. It was supposed to charge $18.99+tax. But they did charge $24.86 from me. Bad experience
For some unknown reason no onions on all 3 burgers(?). Offers free Wi-Fi But Not isnpassword protected and the password is nowhere to be found. Tracked down a worker for the password but once connected it did not work. But we go there often for the food. Wendy's is the only place you can go to and not get shoeleather from a warm up tray.
Food was excellent, but no access to washrooms with only drive through open.
Always great tasting food.
It was ok. Not quite as good as other times. My wife said the acting manager was a little condescending towards employees behind the scenes, she's probably right.
Lots of variety to choose from we enjoyed our meal especially the frosties !
Great place to eat. Clean place. Friendly staff. Good food.
Ok for fast food. Staff was friendly enough. Not the cleanest Wendy's I have been to, but I don't frequent these places often
It sucked don't go here
I only drink water. purchased my meal and asked for water to drink Normally I would get a small glass for water but they gave me a large! Much appreciated! As well I appreciate having a paper towel to dry my hands in the washroom.
Great service
It is a place which you should think before going to it. There are many options.
Great food, remember to check and follow the instructions on the back of the receipt to get free sandwiches.
If you like Wendy's this is a Wendy's
Service is sooooo sloooow
Love the newish fountain soda. So many different flavours.
Burgers was awesome
Always quick pleasant service and food always fresh and tasty .
Solid as always
The last two visits, I did not get the sauces I asked for or else I'd have given 4 stars. The chicken tenders are nice and their Bacanator sandwich tastes decadent!
Always a huge line up...but pretty fast
Good as usual can't go wrong with quarter pounder with cheese, always a good choice
Drive through is slower than the second coming.
Easy drive through. Good food
Asked me to line up with the cars at the drive thru 30 minutes before the walk-in ordering was closed after I called to confirm I was allowed to walk in and order.
Love Wendy's, too bad it is not up around Nelson or castlegar or Kaslo :(
Absolutely disgusted with the quality of service... the people hired here barely speak the English language and its extremely frustrating to have to circle around multiple times to get your order corrected.. when of course. There are items missing and you still get charged for them
Good service and for a chain fast, probably among the best.
Fast
Great service and very polite.
Bad experience, very dirty place, the fountain drink dispenser was filthy so i told them i was not drinking out of it till it was cleaned, they promptly sent someone out to clean it but they failed to do so, i had to tell them again and it still was not cleaned properly. Also while i was in there they had to have a junkie removed from a back seating area this entailed 5 cops and 3 ambulances to remove the guy.
The staff was friendly and the service was quick
No one to fill up kitchup jar
It's a Wendys...not much to comment on.
Delicious chili and wonderful Cheeseburgers.
Maria was incredibly helpful and kind. She is the glue that holds this branch together. Without her the store would be nothing. You guys are lucky to have her. Go Maria!!!
I ordered a southwest avocado chicken salad and they gave me the wrong dressing. Pomegranate salad dressing, which I didn’t realize until after I poured it on my salad.
Terrible customer service. There are a bunch of international students working there. They are very slow, and rude for no reason. Wouldn’t go there again.
Very very good
My bacon was Burnt on my bacon deluxe burger. Like really burnt. See pic My daughter got onion on her burger.
Great tasting food, friendly staff, and fast service
Staff is friendly
The food was very good but a little small ; the double bacon burger was small and the poutine was small also so order extra next time!
Love the salads and if you are not much of a salad eater (rabbit) you will like the half size salads. The other thing I found good to have occasionally is the Frosty (the chocolate one).
This place is amazing and spacious, the meals was enchanting and the prices were very economical. quick, effective service and very affable staff. Highly recommended.
Meal type
Took three tries to get my order right.
Fast and friendly
its ok, but why can't you dine in like Tim Hortons
A better cut above other fast foods. Fresh and never frozen does translate well into the food's flavor. That said, it is still fast food. Expected quality and better than expected flavor. Location is a little dirty when its busy but otherwise staff does a good job keeping it clean.
Good service, with a smile, fresh fast food
Good place, Especially in the summer when they offer the frosty for $ 1 Hope that one day I'll find vegetarian menu or fish menu at all times.
Always a good choice for a quick eat. Try the value menu.
Multiple full garbage bags were sitting on the floor everywhere, not one table was clean to sit at, and the drink dispenser was disappointing, not sure how my main options were Sprite or Gingerale...
Next to Tim Hortons
When I'm drunk when I'm hungover or when I'm just felling sorry for myself this is my spot
Seems like 'skip the dishes' orders interfere with dine in orders. More waiting than previously experienced.
Neutral
Terrible. It would help if the staff actually gave a $h!#.
Service
Value cheeseburger and chili are good for on the go. The frosty is a classic chocolate is my favorite.
So much for eating late. This store closes quite early.
Amazing service. Very friendly people. Great food. Will recommend to everyone. Awesome Wendy's
Recently went through the drive through at Wendy's and the staff was helpful and friendly and the food was fresh and hot
I’ve given this spot a few tries and it’s been consistently mediocre. Fries were rock hard. Probably old and refried. There was a hole in my patty filled with cheese sauce? That’s new. Seems like the kitchen is careless and I don’t feel comfortable eating the food here anymore. I’ve loved Wendys in the past, and I’ll enjoy it again when I’m out of town.
This is my second time at this location. First time I had to call the general manager because one of his staff was sitting in the dining room on her break listening to vulgar music while my eight year old was eating her lunch. The place was filthy and it smells like a barn. The general manager told me I could have two free meals the next time I was at the location. I came a couple weeks later to collect and nobody knew anything about it so I left. Now I've come back and I ordered a Dave's double with a poutine. What I got was a very quickly thrown together hamburger, one patty. And a poutine with frozen cheese. One single block of Frozen cheese. I return my poutine and the lady said well maybe the cheese is in the freezer so you should probably go with a fry. Last time I'm spending a dollar in this place. It still looks disgusting by the way.
Standard. Nothing fancy
Meal type
Very bad service
The patty was a bit drier than expected however good experience overall with service and clean surrounding.
Great food very fast
Great food at a great price
Love their burgers
What's not to love about the number 2?
chille cheese frys are awesome. fast take out
The burger and service is not as great as other Wendys
Very slow service.....and look like you have to pay for their smile ????
I only come here for the Coca-Cola Freestyle machine. Yeah, the foods pretty good, too, but the soda machine is awesome.
Good food
Wendy's has delicious food, and no-charge alternatives to fries (side salad, baked potato.) The staff always seems to be in a good mood, which leads me to believe they are treated well, and service is always quick. It's the fastest drive thru service I've ever experience, there's never a wait, even at lunch or supper time. Inside is clean and enjoyable with many seating options.
Good but not consistent
My Valentine's last resort as All restaurants closed that day and we were not left but to go to this joint.. And it didn't disappoint at all.. ???????????????????? and ????????????
Burgers were good and had problem with the frosty but the girl working the front was very quick helpful replaced it with new one right away and burgers and fries were tasty
Very busy location but food is good and line moves quickly
I love their baked potatoes!
Fast service.
I like to be able to get my Tim's coffee and my spicy chicken sandwich in the same building.
Service was pretty slow, nobody cleaning the used tables or making sure people were using the hand sanitation. But on the same note it wasn't that crowded.
Very slow service times, workers do not listen to your order, have to repeat order 3 times. there is no customer service.
Whoever was cooking must really hate their job and the girl on the till seemed to struggle with basic literacy. Not trying to be mean but our very basic order was not correct and we were served the sloppiest, most disgusting burger ever.
I was here the one time the staff tried to give me my food on a tray that was previously used by someone else. Had a ketchup stain right on it. The lady got all offended when I asked for a different tray
I love the burgers at Wendy's. Fast drive thru service with friendly workers
Very consistent with speed, quality & accuracy.
Good quick burgers and food
Over there we don't have that
Great food nice and hot. Baconattor was fabulous
Food tastes realer than the clowns, and prices are a bit better imo
This Wendy's location really got the burger right: warm burger, cool lettuce, great combo. Someone got an A at burger school!
Covid safe, bacon is cripsy
The food is good, Wendy's standard. The service is hit and miss. Check ur order b4 u leave the window. They've missed the dressing for salad 4x, nothing for chicken strips. So frustrating to wait in line and drive away with missing items in the order on a limited lunch hour. It can't be that complicated!
I wish I had nicer things to say. We drove through from BC to Edmonton and Wendy's never really fails to do well. We were disappointed. Bunch of nice guys working. I say this because they seemed friendly and personable. They screwed up our order terribly and seemed to be really overwhelmed by about 4 customers who were in front of me. Ended up waiting 15 minutes before somebody in front of me got me the straws that were forgotten the first time around. That BBQ burger they're advertising does not come as advertised and mine didn't have onion rings on it like the picture shows. Restaurant seems to be clean and safe, however.
Good food
Very yummy food, way faster than McDonald’s and tastier too!
Always quality meals and love the freshness.
The trip to Wendy's @ Vermilion last night was a gong show. We used the ap to pre-order, the ap offer a free Dave's single with the order. That didn't happen. Big discussion at the drive-thru window. Someone from Wendy's Corporate Office REALLY NEEDS TO TAKE A HARD LOOK AT THE NONfUNCTIONAL AP!!!
Excellent salads, in particular the Taco salad.????
Very nice
Take out
I really enjoy the Wendy’s here in Orillia it always seems to be made just right compared to a few other locations.
Its wendys
Food was hot, fast, and tasty
Spicy Chicken sandy is the best in show here in Canada and the Coke Freestyle machines are a great touch.
Exactly what we ordered, fresh and fast
baconators are the best here
Well it's the only drive through that is open until 3am,there isnt even a figgijg pizza joint open here in Victoria past 11 pm even on Friday and Saturday, which is a travesty considering the hip vibrant green image our fake mayor has turned Victoria into her image, Gay and taking names!
Zipped in for my favourite Mushroom Melt and got a brown cheese tasteless mess. Step up your game Wendy's I getting disappointed too many times these days. Soon I won't be returning.
Cheesy meat that can't be beat!!
Baconaters dude. Nuff said
Ok
Good old Wendy's... never had a bad experience.
good fast food but i wish theyd stop forgetting to give me things i ordered.
Good food
Good food
Take out
Very limited language skills at the drivethrough. Hard to get a double tomato on a burger. Repeatedly requested double tomato only to have to point out what was requested at the window. Will not go through that flustration exercise again. Too bad. Used to be less stressful.
Very nice
Every time they get my order wrong to many children working there
Got the order hugely wrong, again. Hadn't been back for a while, and it'll be a long time before I go back. This location sucks
Take out
good service
Staff just simply don't care! Always be waiting over 10 min. I also have a allergy to tomatoes, so when I order my stuff without tomato and I finaly get back to my job and go to eat and find tomato on my burgers, and cannot eat I get really choked.
Fries were good but the burgers were pretty greasy
got someones leftovers scrapped a so called taco salad. sauces and a chewed up chunk of chicken...go to burger king
Place was alright but nothing to brag about
They didn't get the order correct when ordering through the drive through.
Girl at the window messed up order got crabby when we asked for it to be fixed...
Not good the bacon mushroom burger had no bacon on it !!! Had to complain, they did make me a new one , lucky we decided to dine in not carry out !
Covid Aware. Love the Baked Potato ???? yum
New decore and face lift looks great.
This used to be my favourite wendys. I loved the outdated atmosphere, it was cozy and nice, and had the fastest service in the Bay. Now that they have renovated, they got rid of the carpet, added new everything and changed the whole atmosphere, it feels too industrial. Since they also changed the kitchen equipment, i believe they changed it for the worse. The service is now painfully slow. Sincerely, Disappointed
Tonight around 6pm. Disgusting kitchen mess! In full public view!
Ok place
This a great eating for fast food and friendly staff
Fast service and good food. Only wish we had one closer to home.
Food was served hot and fresh. Loved it.
Food is good and portions are generous I like how you can add flavours to your drink selection. With 2 cash registers only, it can get crowded when ordering but there appears to be ample seating. Food is consistent and right to order, worth the wait in line if you ask me but I am a fan of Wendy's overall.
Good deals. Good food. Love there frosties.
Amazing service and clean
Always quick fresh hot and friendly sevice
Ordered 3 spicy chicken wraps and a medium ice tea. They only had enough chicken for 2 spicy ones. They asked if it was ok if one was none spicy. I said that's fine. The cashier then tells me as compinsation we will give me a free drink. I then needed to remind him I already ordered a drink and that he had not given me my drink yet. He then gives me my drink and tells me he did not get enough sleep last night. But I still did not get a free drink? Your poor performance at work is some how my fault because of your lack of sleep? Disappointed with today's service. order #3009
Always Gets your order right, puts the food together so it not only taste good but looks good as well, and speedy with getting your food no matter the time of day
The workers at this Wendy's are always extremely helpful and kind to students. Their service is fast and always good. They always provide great service no matter how annoying our orders are and they have the student frosty deal which is amazing. Definitely my roommates and I's favourite fast food place to go to.
Nice
Great food
Food was decently hot and fresh Cashier was a little out of her depth with anything modified got slightly wrong change but but not enough to make a difference
Similar to the other locations in terms of food and selection (obvious..). However this one had fantastic service. Very nice employees.
Tasty
Manager on duty was very abrupt and rude. Food was fine, but I did not feel welcome and felt sorry for the staff. It was rather uncomfortable.
The employees refuse to wear masks during a pandemic. Not going to risk ordering food if they disregard health and sanitary rules so blatantly.
Manager has bad customer service skills.
After repeating the order to the person taking the order. They still got my order wrong.
Went in for lunch. The counter was a bit slow. The food was good the chilli was a bit runny compared to what i normally get. Its was still good.
Love wendys. Especially the chili,and frostys
Not sure if there was an issue with under-staffing or what, but I have never waited in a drive-thru for 36 minutes. The gentleman at the window/taking orders was calm, cool and collected and I sincerely hope her appreciated for his hard work.
Really good
Service is good place clean staff friendly
I Was kicked out for having a medical condition for not wearing a mask. Some crusty old lady. Horrible people. I shop everywhere in orillia as i am not able to wear a mask .i was treated like a criminal.
I deliver and eat here and I honestly think the food and service is better than most other fast food chains. And the staff is really nice
Take out
Very Sloow drive through
Fast food abd slow service
Home of the Baconator and other great burgers. There are chicken and other options. There are spicy options on the menu. Prices make this only a once in a while treat, but the quality of the food is excellent.
Good food and service.
Our last stop before heading home from a long day of shopping, or a short quick trip out. We love the food and service. Never have we had an issue...for some reason this Wendy’s is better than the others! Definitely a place to stop.
Nothing wrong food was good
Real good burgers nice atmosphere
Very fast and salads are great! Not as much fat as other fast food restaurants!
Pretty decent
Great chili, great prices. Drive thru busy but fast service
Best service I've ever had at a Wendy's. Keep to the good work!
Great food.
Good fresh bun, great spicy chicken, and legit squeaky cheese in the poutine. Solid.
I never used to like wendy's but 5he quality and service have gone way up....bravo wendys
My real chicken fingers that I ordered were on the short side and were supplemented with not so real chicken nuggets for the price I paid I was not impressed or given a choice.
Worst experience ever. I ordered 2, 5 piece nuggets, and one of them had 2 in it. I called back pretty upset, and the Wendy's worker told me that she would never do that in a million years, and that she wasn't stupid! When I asked if she thought I was a liar, she hung up. Terrible customer service and lack of food. They also charged me extra for an extra sauce!
Quick drive thru in a convenient location. Loving their smoky mushroom burger.
Good
Excellent service and I love the COD FISH SANDWICHES!!!!! KEEP OF THE EXCELLENT WORK WENDY’S !!!!!
Drive thru was fast, less than 4min wait time. Staff was very friendly and energetic and it seemed that they had good chemistry because they were all having a good time. Food tasted great, except for the fries which tasted a bit stale. Will definitely go again and it's right next to where i live!
Service is great at this wendy's. Place is usually always clean. You get your food in a timely manner and if there are any last minute changes they never seem to give problem.
It's what you expect from a Wendy's.
Great fast food , friendly staff . The only problem I ever find is drive thru gets backed up alot .
Great service. Wouldnt change a thing
Impressed with North Bay,excellent food and even better service!
3$ spicy chicken burger
What an improvement over the old store
Love the new pop dispensers. New cool flavours!
Pretty good service. The place is updated to match industry standards. They don't allow refills or the use of 2 coupons even for big families.
Food . Better at Archie's But frosty 2$
It's the best worst food you can get
They were so slow 20 minutes before they got to me and only 1 person ahead of me
Wendy's is my most favorite fast food joint! But I do not get to dine here as much as I would like to. We moved to Steinbach 4 years ago and there isn't one here ???????? Whenever I have to go into the city (Which isn't often) I have to get my spicy ???? sammich! Lol Thank you for your deliciousness! ???? Bring Wendy's to Steinbach, MB!!
Food was great but signage for curbside pickup was not great
Totally love the place. Excellent Food and service
Quick service with hot and fresh food.
Fast and friendly service. Always hot and tasty food!
Bring back the pitas please they where the best
The food was good, we always have a taco salad, tasted great, but the seating area was not very clean. It's a shared area with Tim Hortons, and we arrived after the lunch rush, but they should put more effort into cleaning up, tables were not wiped, floor was dirty, etc.
Food taste pretty good for the most part but i really only would go there if i was looking for a quick cheap snack
Forgot my tomato and took forever today.
Horrible miserable staff
(Translated) boreing (Original) Boreing
Dinner
Great place to eat on the budget
Check your order before leaving drivetrue, it's usually wrong!
The baked potatoes seem to be getting smaller, maybe they should get them from Manitoba. Other wise they were ok. Staff was friendly.
Decent food. Pleasant service.
Veg burgers are good but to expensive.
Another under cooked pair of patties and cold soggy fries Ba Bye Wendy's I suggest you try to acquire some staff that have a crumb of pride in their work...
Okay for quick lunch. Burger and fries meal was ordered. It was tasty.
Love the food and the newly renovated dining area. Loved that they were making everyone show ID and scan the immunization card.
Worst service of any restaurant I have ever been at. Night manager refused to address any issues after I said my order through the courier was incomplete. He actually hung up on me. Don’t eat here. Ever. Worst service Of all time. Inexcusable manager behaviour. Should be fired on the spot.
Great service, friendly staff, food was hot
Good
Order was not what I ordered and was told by the staff that I should know the menu. Customer service skills need to be worked on big time.
I don’t like the food
Not very dependable. Once paid cash and short changed me. Can't get special orders right at all.
Food is good. The service been friendly. Always have my order right and fresh and hot. Unlike other fast food places I been...
Had a huge after movie craving for a "baconinator" burger - craving was satisfied!!!
Great food to go.
I love Wendy's. The food has such a fresh, signature taste - and the staff are always friendly and quick to help
Take out
They gave us junior bacon cheese burgers instead of Dave’s singles. Why you may ask they ran out of buns for them and never mentioned it at all. So they ripped me off... Plus there burgers have went down the gutter. Horrible staff rude and ignorant
Nice clean place. The staff were very nice and helpful
Food was okay. Fries were cold.
There hamburgers are tasty and the salads are fantastic!!
I love their food fast friendly service got a single with a baked potato cheese and bacon and Pop and boy I'm stuffed
Staff are absolutely rude especially to the Skip The Dishes drivers they always treat them with a very rude way especially the over weight woman which i believe she might be the supervisor.
This Wendy's is always friendly and very clean. Easily one of the best dine in fast food places in the province.
Great service, great food
The Summer Berry salad was fresh and so delicious!
Terrible service. The manager was lazy and obviously did not want to be there. Everyone in the line was commenting on her behavior. The burgers were squashed and I had to send them back. Just pure laziness and no customer service skills. Try smiling
I visit this location quite often with my girlfriend. During my visits I have had some issues with the hosts. But this is usually fixed or easily handled by the lovely main staff of the store. The food is always warm, I have never ordered any video from this location with it being cold or barely warm. Not only that I have never experienced any type of food borne sickness from this location ever! Compared to most fast food locations in the city. Now focusing on the seating area, its very lovely and cozy. Not only does this store offer wifi inside but it also has several plug out puts in the front of the store. Overall one of my favorite fast food locations.
Excellent food and fast today. Not a soul in there aside from me.. At dinner time
omg this place I go every day you think dairy +queen ice cream good well news flash the knew caramel flavour is the bomb ???? ????
Love Wendy's !! Good and friendly service
Go for the Frosty, forget the fries.
Wendy's is Wendy's, always good food. Make sure to get lots of napkins or eat when you're on your way home, burgers can be messy. Service is fast and accurate. But, if they make a mistake, they'll own up to it. Lots of parking.
????
Double Baconator can life get any better.
(Translated) Bah (Original) Bah
They are under staffed right now but their burgers are still awesome
Wendy's.
Service was slow for not being busy , had Southwest Salad , added 2 chicken strips , came to 16$ , cudda gone to boston pizza for a gourmet salad for that money ,. Very little cheese and guac was just gross ...
Good burgers for fast food
Staff is so ruuuude. No manners at all for both staff
Excellent service
This Wendy’s is obviously under some new management because the service and quality has gone drastically downhill. Orders are constantly wrong with items missing (but made sure you were charged for said items) , the drive thru will sometimes repeat something you didn’t say. The manager often serves the food out the window and seems miserable. Definitely will be avoiding this location for a while.
Service
Always fast and friendly. A good fast food Burger.
Solid fast food place. Orders have been consistently accurate and food is generally very good. Drive through has also been very fast. Minus 1 star for substandard fries a couple of times.
Delicious entries always
Take out
The store is a big mess. The drink machine is dirty, like who would want to grab a drnk from that. The floor and countertops are dirty. They give wrong orders and won’t even tell the customer that they don’t have that product and just give them whatever. I ordered pretzel pub and they gave the wrong bun and they just said that the bun is frozen that’s why they can’t give it to me. This is my first time and definitely will be the last. This store is just disgusting. They don’t even sanitize tables! If they do, they don’t do it right. So many people working but they still can’t perfect the food and the store that would pass the standards of the customers!!!!!
Love to eat here. Never disappoint
Tasty dinner
Great
I have given this particular Wendy’s so many chances and most of the time the mistakes made were insignificant. August 19 changed my mind. I ordered two taco salads via the app. I go to pickup my order and waited in the drive thru line for almost 30 minutes which wasn’t a problem. The problems began once I got to the window. The young man said he didn’t receive my order but after lookin deeper he eventually found it. I got my order and started to drive away but looked in the bag and half of the order was missing. I went inside only to wait another half hour to get it corrected. The same young man told me not to use the app because things go wrong. Ok, fine I won’t! I get home only to discover that the order was still incorrect. What a disaster! I won’t be back which is disappointing because I love the salads.
This is the absolute worst Wendy's I've been to. Went in to order, the staff was rude, the front counter and everything visible was disgusting. Wish I had taken photos as it was gross. Took my order back to my room and looked at it and just the thought of how dirty the place looked prompted me to throw it away. Never to enter this establishment again. ????
Good food at a decent price.
Customer service was quite poor did not get my right meal and driveways not plowed very good so if you're there in the winter time make sure you have four by four or good tires
Love the salads!
As far as fast food burger chains Wendy's is the best but the most expensive as well. Baconator was good wide variety on there menu
Teller was unresponsive to anything other than "Baconator combo please." Employees working in the back wore school sweaters, t shirts, etc. Lack of consistency in uniforms and food was exceptionally greasy, even for a baconator.
Just went through the drive-through at Wendy’s, the gentleman who was on the mic name was Chris. His positive attitude and demeanour really changed my experience. Will be revisiting this location because of people like him
I dont know what's worse. The fact they're always out of a huge portion of their menu items or the fact that you'll be waiting 15-20 minutes for the items they actually have. Not to mention how soggy everything was last time I came here. Wendy's really went downhill.
Fast and good service ..recommended .
Fries dipped in a chocolate frosty. No better treat on the road!
Love the dirty burger
Wendy's is in my top 2 for fast food. The quality is so much better than almost all other fast food restaurants. I don't eat the hamburgers very often, but it's a treat to get their chicken nuggets and french fries. I also really enjoy their salads, especially in the summer, when they have a seasonal strawberry salad. I also like to get the junior Frosty. You can pay a dollar or two at the beginning of the year and get a key chain for a free junior Frosty with purchase, and it can be used for the rest of the year.. And the size is perfect for a desert (200 calories.
Food is cold by the time it gets to the table other wise its pretty good
Quick and pretty accurate on orders compared to other locations around niagara region.
These are the best Fast Food burgers around. No doubt about it. Our staff are consistently impressed with the juiciness and thickness of the cheeseburger patties. The frosty treats are also delightful to have on a hot summer day. Our staff frequently recommend this restaurant to patrons and passers by alike!
Good burger not frozen
Just came from Wendy's and they forgot to put napkins in the bags with our meal. They forgot most of the time.. No I tried to do a survey and it won't let me. Guess what you get for stopping at a American company in Canada.
Wendy's is usually a good place to grab a quick bite. Food was ready pretty fast, and tasted good.
99 cent Frosty' s All Summer & Best Lemonade Varieties!
Clean and efficient
Service
quick service, nice hot food.
Not as good as before
It's a fast food joint
I love the burgers and the frostys!
Food was good enough except for the bun. It was acceptable to be sure but a bit low grade and somewhat tasteless. Service was quick and courteous and the place was very clean. Prices were fair. I would return.
I live on an island in lake Erie so i hardly ever eat fast food because after eating it after long periods of time you just feel sick after. But that being said if i was to eat fast food Wend's spicy chicken is my go to burger because i feel good after eating it unlike i would from eating a burger from McDonald's...
Always amaizing service and fresh tasting
Good fast and friendly staff
Very slow service
Fast service
Slow moving drive thru, but the food was good and much better than dealing with the other guys up the road.
Good food fast service.
Over priced. Small burgers.
Good service...fresh food
Super friendly staff!!
Service
Great fast food but one pop machine was out of order and the other wasn't mixing properly
Verr goodd
Food? Great. Staff? Friendly and Helpful. Prices? Decent. Hotel? Trivago.
(Translated) Very good hamburger (Original) Très bon hamburger
This might be one of the most vile and unkept restaurants in existence. After seeing the condition of the washroom, and the collection of "customers" loitering inside (some conscious, some not), that was enough for me. I got out of there as fast as I could without ordering anything. And locked the doors of my car immediately.
Always great. Staff always gets it right.
Fast service, great fast-food
Good , friendly staff , great food ✨????
Terrible service. Worst Wendy's ive been to in a while.
Food was great drive through was awesome and fast
Long time taking orders through the drive thru and served cold fries. Asked for salt and serviettes she put in a separate bag salt pepper mayonnaise ketchup vinegar but no serviettes. Bad service. Will not return to this Wendy's
Pretty good. All salads had nuts except Caesar.
I love the salads and the service was good.
Good food, good prices
I have never been disappointed with anything food I have eaten at Wendy's. Always fresh always delicious.
Eat there once in awhile
A very good fast food, great alternative to McDonald and Burger King
Take out
Good simlle burgers
Pretty awful Wendy's. The late staff are rude and the food always seems to either be cold, or squished or undercooked fries.
Quality of the food is amazing since the renovation !
Ok
Just wish we had a location in Transcona
No sandwich/ fish for those who don't eat other mammals
Delicious as always, coupled with great service! Don't forget to have a frosty.
Visited this Wendy's location for the first time and they had tons of parking available. Restaurant and wash rooms are clean and service was fast. I did find my chicken burger and nuggets to be super dry. I didn't end up finishing it and just enjoyed the fresh fries that were made.
my go to Wendy's, never had a disappointment. Just mind that the hours are not late night.
Best fast food in town. Actual fast service with great staff!
Love how quick they are in the drive thru, and the accuracy and taste of my order
Free frostys
Good food for cheap prices
Super good food! Nice people. Excellent service.
Everything. ..was excellent lots of stuff ,store was clean,staff very helpfull...
I'm not a fan of fast food that's all
Food was good as Wendy's usually is but service was subpar no greetings and staff were very standoff ish
Went through drive through tonight, completely different order than I asked for, totally ripped off.
The service was slow and our food was cold before I even got it to the table. Not a great way to end a 3 day March break with my Grandchildren.
The quality of this Wendy's has gone down a lot. We used to go every Saturday and rarely had problems. The past couple of years tho ownership has changed or something. Food is poor quality, almost always cold. We brought our fries back up and finished our burger before getting more. The burger was still pink and I probably could have assembled my sandwich better blind. Also we missed seeing Kay (the mint lady!) She was always so friendly and she even came to my grandma's funeral. She may have just retired though.
Great they made me another chicken sandwich after they forgot to put cheese on it thanks Wendy's
Ordered the Asiago Ranch Chicken Club combo and literally had the chicken, tomatoe and lettuce and nothing else on the sandwich. My first time here and won't go back. I literally could've went to a restaurant and paid around the same price for a decent burger.
Very slow service. Sat in drive through for 20 mins waiting for someone to get 2 meals. Not happy with the service of customer service. They also screwed up my order.
Meal type
Good food
Nice meal
Fast/efficient drive thru.
Good ????
Good Service! Thanks!????????
Price is fair for the food quality. Drive thru lines are long at peak hours.
Great service and food but they messed up on one drink
Was ok, had to wait a little
Alright for consistency.
Frosty was very good and workers were very polite
I ordered a bacon burger and got a spicy chicken
Some staff not in uniform few other staff uniform required cleaning. Tables needed attention half were dirty. It wasn't there busy time 2:30pm I would find another location. I do like there food!
(Translated) Good burger. (Original) Bon burger.
Great food, usually very friendly and fast
Hate them new pop dispenser everything taste like swamp water or cherry at least clean you pop lines daily if this is what you plan keeping also took 3 test to get no mayo on my son burger get it together wendys
I will never ever go back to this location again....so this is probably the 3rd-4th case where the drive thru employees are the rudest I've ever had to deal with, to the point where I'm scared to even eat my food. On top of it I just ordered last night and have been puking ever since I ate this food. This is the second time I have been sick from eating this food and I know it was Wendy's this time because it was the only thing that I have eaten all day. My girlfriend and I were up all night sick as a dog. I wouldn't wish this upon anyone, what we went through last night was absolutely outrageous for simply wanting a quick meal. I will be reporting this location to the Resturant and Food service Inspection. Would not suggest anyone to ever eat from here.
Hey it is Wendy's they make good fast food!
Food was not good fries were old burger was just slop so much grease on it not impressed
Terrible food. Been there 7 times in 2 yrs & they messed up on rather small orders every time! @ least they can't screw up the frosty's. Being generous with the one star. Completely avoid this place . ????????
It was an experience of Wendy's.
Good food, fast service, very friendly
Fast and friendly
Always good!
Nice place just dumb loud college students yelling when there not around its great
Good was terrible and cold...never again...
Reports of the place being dirty it's unfounded I was there at the place was very clean, food was very good.
Have enjoyed all our visits to Wendy's Great choice of foods/ salads/ baked potatoes and other. Great staff and especially a greeter they have occasionally. Great older lady. Also regular staff always friendly.
Burgers are excellent. Love there chili. Will surely return.
I love the burgers...but they have to change the fries....
Food was good fast and hot yeah
During last few months, using drive-thru ordering, when I get home, I found they charged me for full order but I get less! missing combos and so on! the last time was today that I ordered 2 combos and one extra sandwich but I just got two combos and they did charge me for extra sandwich! When I called them directly went to voicemail with out any return! I will never go to this place again
OK good food
Meh it's fast food sooooo
Yummy in my tummy
They don't known how to take orders they need to totally restart especially at night
Great cheap food
Purchased a chicken salad with the pomegranate vinaigrette dressing and emidiatly went Into anifalatic shock! I up to that point had no known allergies! Then bam! Hives, swelling few days of absolutely no rest and symptoms of heart palpitations. Was not a good experience for me to have choose to eat at wendy's! Buyers Beware!
Wendy's on memorial drive is our go-to food stop on trips to the cottage. The food is yummy & gluten-friendly... The people are great.. And... A Tim Hortons coffee (next door) sends us back on the road happy & satisfied. Love this place..
Food service is below the average. They take too long to make the orders. They don't take "skip the dishes" orders seriously and most of the time gives wrong orders to skip drivers.
Amazing hamburgers, salads and baked potatoes
You have to try their Frosty! So delicious and cooling on a hot day!
Terribly slow service went to to Tim Horton's after standing in line for 5 minutes and not one persons order had been taken. Staff wondering around appearing clueless
I was given multiple wrong orders and have also had items missing from the bag. Make sure to check that your order is correct before leaving.
Used drive-thru. My order was correct.
Drive thru takes sometime these days. But orders are spot on. Use to be friendlier too.
Best fast food ever
Dine in
The only place that puts edible lettuce on their burgers. Tasty
The worst Wendy's Ever. Ordered a baconator. 1st one was raw And only 2 slices of bacon, I gave that 1 back And told the manager About the missing Bacon So they added one slice To make it 3 slices, Where you're supposed to have 6. The day before I ordered a baconator And they had no bacon, Seems like somebody's taken the bacon home And short changing the customers. I'll never go back to that Wendy's again. I hope a lot of people see this.
Nice staff here. Especially the full time older staff. They go above.
Good expensive fast food.
Good food and low costs if you choose right
Great Wendy's. They are pretty consistent with how they make their food. Every so often you will get something that doesn't belong. I wish they would make #3 consistently. It's always made with different condiments. The taco salad is however always consistent and delicious. Also this place never has fresh food at off times, It's only likely to have fresh food at peak times, 12-1, 4-530
Got everything I had ordered in the drive thru!
Fast service, good food
Great salads. Always nice and clean.
Not prepared for reopening
I like the chili n poutine.i mix them somtimes.yumi.
Great place to eat
Modern, friendly staff.
Customer service is very poor.
Friendly ladies up front, good food- enough said.
It's Wendy's no other reason
The food is always good, but the staff seems to be too busy as it takes quite a while to have your order taken, and when you ask specifically for no tomato they seem to forget. This has happened the last three times I've been in- not great!
Excellent food and service
I love Wendy's food, service isn't bad, but I find it...Awkward? At times
Food was swiftly served. But daughter tripped and fell on stairs at entrance. Did not injure herself.but scraped her hand and bruised her knee. Be careful of those outside entrance stairs.
Great food great atmosphere!!! Excellent service
Decided to go eat here to try out their new and improved french fries. Well I have to say I ordered the biggest size and the box was 2/3 full. Not impressed. Also they didn't taste any different. The spicy chicken burger was tasty but it also seemed small. Whats up with that Wendy's!!!
Didn't like the burger... really greasy.
Clean places, nice prices, good staff.
The usual quality food good prices
Yummm cant wait for pretzel burgs
Single combo. Neither the burger not fries were hot. Must have been sitting, waiting
Lunch
Taste yummy
Took abit to get food, but food good
Another great wendy's. Busy spot but they're fast.
I love Wendy's but I've never seen a location set up quite like this. Very confusing and awkward.
Not worth the hassle. The service was awful, their debit machine wasn't working at all and the manager was extremely rude. We ended up just going down the road to McDonald's.
It's a-okay place to go. I just find again that people that work there are not as friendly or happy or smiling.
Salads are always good.
Quick service, friendly workers and yummy food!
Food
Great food
Frosty machine was down.
Nice and clean. Friendly staff. Good food
Best fast food option around
Great children burgers!
Drive thru only not good for those that have no vehicle
One of the better burgers from a chain fast food place. Having the Coke Freestyle machine is a great addition as well!
Fast service very friendly staff. Great burgers
Meal type
For fast food exactly fast I talked with lady who has great friendly personality clean
Great chicken strips and fries! I'm also hooked on the buttermilk ranch, yum. Staff are very poor for the most part. There are a handful that work well in customer service but that number is low, which is why I'm giving two stars.
Always my favourite restaurant.. great food, great prices.
Reliable
Great burgers Quick service Nice staff
Awesome
Good
A comfortable, cozy environment with quick service.
Quick easy lunch. Excellent and friendly executed covid protocols.
It was okay, kind of dirty, but nothing that bad
Have had the spicy chicken wraps several times and are very good. But today they appeared to be the day before left overs. Very dried out and tough. There was so little mayo it was hard to see or taste at all. Lettuce was very wilted and limp and only 4 to 6 shreds of cheese. Someone got very lazy.
Pretty good buggers good service and friendly
My hubby went in...sorry.
I've lived in the neighbourhood for many years, and have visited this particular Wendy's several times. Last night at about 11pm I stopped in at the drive through and asked for my order to be made fresh. The nice lady assured me this was no problem at all and was very friendly and upbeat when I met her at the window. The man who ran out my order to the car a few minutes later (I pulled off out of the way into the parking lot) was also super-friendly and nice. I know personally how hard it is to stay positive and friendly when you're at the daily grind at work, so good job, guys! I can honestly say I've never had a bad experience here. The managers must be doing a good job, as the employees seem happy. Well done, folks!
Excellent service, hot food. Sandwiches are packaged neatly with no mess.
In terms of fast food the burgers are amazing. Also nice they offer baked potatoes.
This is always a great spot. Usually just get coffee while waiting for bus but always friendly b
Great service
Very welcoming and friendly workers. I ran in to a situation we're the people before me in line where not the best spirited to the person at the till how ever when it was my turn i stepped up and was greetedted kindly
This location is always super fast, and one of very few fast food locations I trust to clean their deep frier oil frequently
I always love Wendy's, before I moved, anytime I'd visit fredericton my family and I would stop at wendy's on the way back home
Great fries
Very good service
Maybe it was a fluke but waited over 10 min to place order 1 person in front of me...staff was friendly thankfully.bathroom had no paper towel.my mom got my kid water..wasnt in a cup but a bottle no ice.if i do go back i pray for better.
Best people working here.. thanks ????
A Wendy's restaurant.
(March 4 2017)The till service this evening was awful. There were 2 men that already paid and were waiting for their food, there was another at the till waiting to give his order he waited some 5 minutes and left, the lady in front of us turned around and said she had been waiting for some 20 min and proceeded to the door. We were next, after some15 min of waiting to order a couple of their Taco salads we noticed one of the workers scraping the bottom of the chilli pot, we left. There was some seven people behind the counter, the girl running the till never did run that till the whole time we were there as she kept walking around lost in a daze. Who ever is managing this so called fast food restaurant should pay more attention to his business as this was a caotic and very unorganized place. I wish I could have given 0 for a rating. We went next door to 27th street grill in the Village Green Hotel we had better food and faster service.
Swiss chalet with NO ribs ? Don't get it .
Friendly staff
Decent food.
Meal type
Met this young girl named Mercedes. She was wonderful. Very polite and very welcoming. Made my day so much better.
Good
Hungry? Got muchies? :)
Good food and good value with fast service.
Great Food ,great service,
Friendly staff. Great food.
Food was great service ok juring these crazy times of covid.
Quick, good, open late
They closed their doors at 9:37!!!!! Door says it should be opened until 10:30, guests locked in the store still who have been there prior to locking the doors. How rude!
Went through drive-through, big confusion about whether we could use a coupon or not, turns out coupon only good with sandwich not combo. Then got our order wrong and we had to go back, they threw out the wrong sandwich, (wasting food), but once we got the correct order, our food was very good.
I I eat fast food all the time all over the region and all the different restaurants I found Wendy's to be about the quickest of them all reasonably priced and of good value and they have a great selection
Service
Delicious! Excellent prices. I'll be back!
Baconator
Thank you Wendy's for the full size apple pecan salad WITHOUT dressing. The salad itself was fullsome but a tad dry! You need to implement better quality assurance protocols at the drive-thru because this happens more often than not! Such a shame you are the only Wendy's in town!
See slow andi was a
Great burgers
Don't go here. Been here 8 times and they have screwed our order 6 times. Still don't know what a kids meal is until they actually look at their screen and say 'oops sorry'
Baconator lettuce wrapped....oh yah baby.
Always nice, speed and correct. But the bathrooms are often a mess
Clean location, nice staff.
Cool
12 dollars for a Hamburg n fries
Not very fast wish inside was open but very nice people
2 nights in a row I went to Wendy's to get chili cheese fries to satisfy my late night cheesy cravings. Silly me not checking the bag before heading home...I was disappointed to find a baked potato covered in cheese sauce?? I'll let anything slide once as it was just clearly a miscommunication...all was forgiven....then I went back tonight to finally try to get my chili cheese fries, my mistake again for not checking the bag. I get home and it's a poutine!!! I'm frustrated because both times that was literally the only thing on the order..not super happy
Great decors luv the it looks
Clean, quiet and good food. Must show vaxx records to eat indoors.
Food was good, I didn't care for the entertainment tho, a junkie was dancing n flailing around in there for my entire meal and no staff or security removed him. Would have been a better experience if someone had asked him to leave
Very fast service and great fast-food and the staff is always friendly and helpful.
Very friendly young gentleman as the manager that made it a pleasant experience.
Love Wendy's. Fast service. The Best for fast-food.
Take out
Excellent food
The guy at the front caught the mistakes in our order before we left!!! Young guy, was great!
The worst Wendy's in Calgary especially the manager
The staff is very unfriendly..especially the manager..I said that I wanted a straw and napkin put in the bag..there wasn't so I was unable to turn around where it was prospect..so I called and explained what happened and she said next time go to McDonald's. The end.
been coming to this location past three yrs. one thing I like here is consistency. Fresh food, good customer service. I always come here when crave for chili and spicy chicken
Its fast food was hot service was okay
Service was good and fast. Food was fresh and hot. A definite place to go during break time and need quick food
Best for a quick bite
Take out
I loving this place dine In and take out is very easy always love the burger in Wendy's
Love there new burger
Was great! Had to wait a little while they prepared a fresh salad for me. They were so thoughtful and gave me a small frosty for the wait. ????
Food was undercooked and expensive. I could've gone to the Vietnamese sub place across the street from this place and been happier.
Eh.
Very healthy and nutritious food within all items on the menu its fresh and no salt what so ever
It was ok long line up and my was hot it was cold
Great food.. grab a Tims coffee too
Food quality and service has gone downhill. The staff always seems very irritated and stressed out.
Service was slow
This location is always backed up around dinner time. Great food and updated inside.
Excellent customer service.
Always great food, and great service.
Delicous
They did a renovation and it looks fantastic now everyone was super nice even when I was sitting at my table I had one of the workers come and ask how my food was and got me a refill on my drink it was fantastic
It was a drive through experience. The service was good and I found the staff rather attentive and efficient, very co-operative. The food was fresh and pleasingly tasty for a Fast Food restaurant. wouldn't hesitate to use them again.
This is a super clean establishment! Everything sparkled! Food was hot and tasty!
Go in to get takeout . Wait in line Go out to check and no ketchup or anything added to the bag. Have to go back in and wait again as there aren't any out to help yourself
Great service and food
This wendy's has been a reliably serving me good quality cheeseburgers and other things for years. Only con is it gets realllll busy! But that's to be expected!
Why can these guys not realize I need a fork to eat their nachos. It is soggy chips covered in hot chili and hot cheese. Who eats that with their fingers?
Eating Wendy's, LIKE A BOSS ???? It's alright but the burgers are all very similar.
Very clean and orderly
Great for fast food!
Fully renovated. Nice service
Buns are stale Everytime a
Absolutely terrible worst meal I have ever had here
Have discounts for seniors Great staff Food taste ????
Busy location close to OPP headquarters. Quick drive thru
Very slow drive thru and fries were cold
Very nice food. Good place to sit. Clean. Enjoyable. What else can you ask for? ????????????
great food and great prices
I am always greeted with the most respectable. The wait is reasonable as is the quality of food
Renovations are very nice and modern here with bright lights, friendly staff, and accommodating business hours, however the food could've been hotter.
Good food nice staff
Didn't quite get our order right but the food was OK
Always great burger lunch
Food is good burgers are never hot.
Food is good as always but man there was some crazy employee you had just yelling at workers about doing there job, she should be fired for yelling so loud in front of customers, Food good, Employee yelling absolutely disgusting.
Nothing new to note.
The staff here doesn't seem to throw the meal together like others . They seem take a moment and put there burgers together.
Great staff. Great food. Better fast food place than all the others on prospect if you want fast food. Don't go to the Prospect McDonald's 100%.
Very fast and polite service. The manager came out and checked up on every patron dining in. It was a very pleasant experience. A bonus is the dining area, the sun that shines in is amazing.
Nice place. Good prices.
The food here is great and I would go daily but can't because I don't drive and they only cater to people in vehicles. Yes that's worth three stars. Also this review will be reposted until they open lobby for take out.
Little out dated on the decor side and the sign telling people how long they can sit there before being asked to leave makes me feel like I would not want to go here at night.
Fast food friendly service
This place is great I get food from here at least once a week and it never disappoints????
Very quick service
Love everything at Wendy's except their fries ????....always great service
Was pretty good nice hot food and all the way from Ladysmith
For fast food it ranks one of the better places to eat with lots of variety
Fast friendly effect service on a very busy busy night ????
Nice Restaurant
The real MVP. Open late and a change from the regular 24 hr McDonalds or Tim Hortons. This location has yet to do me wrong and the brugers they deliver are top notch.
Nice and clean. Friendly staff.
Nice and frosty.
Wendy's always has fresh, juicy tasting burgers. I have never had a bad experience with burgers. Fries on the other hand are disappointing. I go for the burgers anyway. my favorite.
Wendy is a place for nice and affordable meal
Quick to get my order Friendly staff.
Restaurant was very clean ????
pleasant staff , clean enviroment , great meals and good prices.
Very clean and good service
This Wendy’s would not let me drive though my bike. I talked to the manager and they reaffirmed the company’s position that they would not service cycles through the drive through. I informed them that this policy was not only unsustainable but did not support the organizations corporate sustainability goals. When I asked what the escalation process was for complaints, I was encouraged to submit a form online. I know those are not read. I do not go to Wendy’s to get great food. I go for cheap eats that are accessible by bike. They just lost my business and I will be discouraging my millennial age group from purchasing from this business.
It's ok
Favorite fast food burgers
Always go there with my mom normally great service!
Always accurate (personal opinion), friendly staff, food cooked when you order
I love it
Still one of my favourite fast food go to places for a decent burger.
Good but make sure you ask for condiments
Good food always!! Best fast food restaurant in our area
(Translated) I like their hamburgers (Original) Me gustan sus hamburguesas
The bake potato machine is broken, so you need to call in before you go. I was a bit frustrated because they had a new person that was very timid. The food was lovely as usual.
They always have good mood food
Spicy chicken was greasy and not crispy. I think the fryers were cold because it was so busy. Asked for another and the second came the same. Necer had this at any other location. Friendly staff though.
Great joint for a fast food place. Quick service and they seem to be taking their customers safety seriously. Kids menu/meals are good and the kids like their toys a lot more than the McDonalds toys that come with happy meals. I think it's a great fast food burger options and this location is great.
Apparently this counts as a nugget...other than that, customer service has been pretty decent everytime.
Baked potato?
good location and great service
Always good food
Lovely atmosphere awesome staff a team member i guess karan is really very polite and active!! Would recommend a good 100%
Disappointing as I usually am when I go to any Wendy's... The prices are high. They really need to change the buns o their sandwiches. Went to the Dermot location. They had an adult dress as Wendy. How demeaning is that?? It's pointless. Should be concentrating on serving a hot product. Anyways, Wendy took my order and she wasn't very polite... I guess she was tired being in that costume...
Couldn't understand the person on the Mic. Food was cold. But overall for Christmas Eve I can understand that they're running slow and under staffed
The cashier today was condescending
Service is quick Food is fresh Love love love your crispy chicken sandwich!!! Great hamburgers too Good value, especially when I use a coupon
The food made a family member sick,they are rude.They need to quit handing out cutlery its bad for the environment, should ask if customer needs it ,they said that would be inconvenient. I took cutlery out of bag left it on counter the employee practically threw it at me.
Terrible food
I ordered two Frosty's. I watched the young man take the two cups in one hand with his thumb firmly inside the cup and his index finger on the outside of the cup. He was holding the cup between those two fingers He did not have gloves on. Don't the so-called supervisors notice these actions.
Great food service a little slow
If you want 3$ hamburger and fries for 10$ this is the place to go. Obviously only eat here if you don't expect much and you shouldn't it's fast food! If you have an hour to eat, do your wallet and your bowels a favour and go to a real restaurant. Order the $15 burger and fries for $15 dollars and don't spend anymore time on the toilet than your normal routine. Because we all know time is money.????
Baconators are so good, you guys! Service was also good, order came how I asked, fancy drink machine was fancy.
????
(Translated) Really do not like (Original) Vraiment pas aimé
Always good food, fast and friendly
Drive thru host today was great! Much needed to see someone making the best of thier day! And he did and improved mine!
Great salads
Delicious food, always made fresh. It may be a little more expensive than McDonald's and such but the quality of the food is ABSOLUTELY WORTH IT!
We enjoyed our small salads (Southwest Avocado and Taco Salad). The lettuce was very fresh and were filling and satisfying. Location needs an upgrade to the interior.
Love those chilli cheese nachos and fresh burgers.
Great burgers and the new crisper fries are the best, sorry mcds, u lost the fry battle.
Best Wendy's I have ever been to. Expert service and beyond expectations for how I was treated at a drive through at a fast food place.
Edited for current state. What was once the best and fastest drive thru in Vernon, now is terrible more times than not. Unless the right staff are working expect rude and slow service. Person at the window can't even say thank you or have a nice day, literally shoved the bag of food at me and stared blankly waiting for me to leave. Probably won't go back for a while
Good
The best food and they also have vegetarian and vegan options!!
Great customer service and food
i cant give even a half a star. we ordered as a family and had skip the dishes deliver..we did not receive are order complele.wendy s said they know the order was packed properly so skip the dishes stole a $ 6.99 burger from my order now we have not eaten anything from this order because it would be rude to eat as a family and one person cant eat because of theft.my food is still on my counter we will not eat cold food as one family member waits for results.after 2 hours of calling wendy s and skip the dishes we are still not complete. i would not order from wendys ever again or would i have skip the dishes deliver again .new canadian theifs, thats what we got.thanks Trudeau.
There food is always fresh
Food was great. We didn't have to wait long.
JBCs' for daaaaaayyyys! I get. So high. When I'm around you. You make my temperature riiiiiiisssee! You makin' me hiiiiiiggghhhhh! Baybay baybay Baybay BaY bAy!!!!! *Heavy Breathing*
Amazing! Just went through the drive thru in about 3 minutes. That includes ordering, paying and receiving food. Everything was correct and hot! Gold star!
Really enjoy their poutine
Great food
Dine in
Always love the chocolate frostys
food
Good was fresh and drive thru was quick and friendly.
Cheapest place for me to eat and feel like I'm about to explode
This is the best restaurant for me always fresh very good and the workers are very kind
Horrible service, guy gave me pickles
Quick, when you're in a hurry, always friendly.
We don't eat Wendy's often but when we do it is this location and they are always quick, food is hot, and staff is always friendly
Love there spicy chicken
Good food. Okay service. Horrible parking lot.
I literally came when I bit into my junior bacon cheeseburger. Had to change my pants. Would not recommend.
3 buck singles right now what a great deal !!! Idk how long it's on for so ya better get there soon ????
Food is always cold
Would give 0 stars but I cant. Lady could not understand a simple order and took about 20 minutes just to place it (ceaser salad with poutine, chicken finger combo with poutine instead of fries and a baconator combo) got 15 minutes away on my way out of town and realized not only was my order wrong and things were missing, I called back immitiatly to be told I did not order all of that and there was nothing that could be done. Place was disgusting inside with paper towel all over the floor and brooms as well (which is ironic as that's what they need to clean the messy floor anyways). But needless to say will not be bringing my business back to this Wendy's ever again.
Meal oka their coffee needs a different brew altogether
The best raspberries lemonade anywhere
Food was great and service ok. The couch in my table was ripped.
The food is actually good
Need to hire employees who know how to count. What you type in the register doesn't mean that's what I gave, it means you cant count.
My salad was fresh and service was friendly and quick
Good customer service, good attention. No delays. .
Great food, friendly people. I love coming to this location! I have been to others that where not as clean and the staff not as friendly. I would suggest this location to my friends and family!
Nice and quiet atmosphere.
There was an awful smell close to the bathrooms/drinks area.
So incredibly slow.
Stick to the drive through. You will be missing items when ordering online. 2 orders in a row where my kids did not get there full meals. When calling you will be directed to take it up with skip the dishes who may reimburse the cost of the missing items at best. Don’t want to be reimbursed. Want my kids full meals delivered.
Yum yum yum baconator
Good Covid protocols except there were sooooo many staff considering half seating capacity!
I’ve been to many Wendy’s and this is by far the best one I’ve been to. I visited this location for dine in lunch. The drive thru was quite busy as this location is close to the highway and American border. The dine in was half full. Place was kept clean and organized. My food was very fresh and made to order. When I ordered baked potato they said it wasn’t ready yet and would take about 5mins to finish and offered me alternative sides so I wouldn’t have to wait. I insisted on the baked potato and they told me to sit and eat first and they’d deliver the potato straight to my table. Freshly baked potato was amazing! Service was superb. Despite being the only minority in the restaurant, I felt welcomed and respected the entire experience including with the local patrons.
Good food
Delicious Summer Berry Bust Salad
Pretty quick drive thru
Meal type
Same old fast food.
The drive thru is always very slow at this location but they usually get our order right.
Dined inside for the first time since renovated. Cozy in the front area. Nice job
Great at screwing up orders. Takes forever sometimes only to get the wrong stuff.
Love the chili
Its a Wendy's...
Good
Good food
Ok taste. Slow service at the register but food served quickly.
Open late and drive thru
To Vernon Wendys, We Ordered a Baconator, 4 jbs, 2 frostys and chicken strips and received everything but the baconator, the delivery man had to go back to Wendy’s and pick it up but when we received our order the second time, sadly it was another Jbc , and yes we did make a complaint we understand its not the drivers fault it’s the restaurants for not making the correct burger. And we also understand the driver isn’t allowed to open he bag to see if it’s the right order but I highly recommend to train your staff on how too make an order correctly as it was requested. Everything else tasted great, But my bf was not pleased and now has to go get his own food. We paid $45 and that’s even including delivery charge. Thank you for your time ☹ Tanayia C and Ryan B
It was ok. Went because I wanted a chicken burger. (Burger King was closed for maintenance) Dried out, over cooked. Nothing special. Wont be going for another.
Good place to eat
Okay typical wendy's
15 mins to get acknoldged i was waiting to order. Another 10 to get my food. And on top of that found a long grey hair in my burgher . Horrible
Service
Great people I mentioned it was my birthday on skip and they gave me a free frosty and made my night 1000% recommendation. Also by mistake hit thumbs down on skip so sorry guys and thanks so much (:
Food was good but the staff weren't very friendly
There were burgers. ????
Love it
I would prefer if they didn't all speak a language I didn't understand but good food.
Good as always but miss the vanilla frosty they don't sell at this location
Great food. Fast service. Aweaome employees
Great place to eat great family atmosphere
The front cashier, a kid named Nathan was awesome...thank you Nathan!!!
The food as usual was up to its normal standard. I had a coupon which they forgot to give the discount. I had to go back to get it. This was disappointing
Dinner
Friendly staff and following covid guidelines. Fantastic!
I work 5minutes from there so I go often to eat, every time I do order, I have to go back and ask them to fix my command. Staff is friendly, and kind, but I don't think they give a single ... about what they are doing.
Drive thru was slow, fries were not fully cooked. But that buttermilk ranch sauce is so good :)
Great food and a fantastic atmosphere, the restaurant is very clean and the staff are very caring for the needs of customers!
We had stopped at Wendy's on sat night for a quick bite to eat. We were appalled that the employee that was preparing our frosties had these God awful fake nails, and was not wearing gloves. We questioned her yet she did not put on gloves to finish preparing our order! Absolutely disgusted, in a food industry fake nails are not good hygein with food preparation,, especially with covid19. Gloves should be mandatory, no fake nails. The government has imposed wearing masks and gloves when dealing with public. We are strong believer that supporting our community is vital at this time. We will not support fake nails in the preparation of our food, or the lack of concern not to be wearing gloves, journe this pandemic!!! You have lost our BUSSINESS, absolutely disgusting.
Take out
Good burgers. Fast friendly service.
I ordered two Baconators. When I got home and opened them, NOT A TRACE OF BACON on either of them.
The service is unbelievable slow it seems that if you get drive thru you will get served faster but if you walk in be prepared for a long wait.
Drive thru went quick for a lunch time rush
It was clean, but the menus options were limited due to being out of several items. There was some confusion and a man had been waiting half an hour for his meal. It was late in the evening a couple hours before closing and not super busy, so his missed order was easily avoidable. The girl at the counter did her best to hold it together despite the constant arising issues, so way to go! She was friendly and apologetic to the man despite it not entirely being her fault.
I've missed Wendy!
Good service
Unfortunately they prioritize their drive through customers. Waited in line in the restaurant for 35min.....not impressed, especially seeing it was my lunch hour.
Food is good, but they forgot to include a regular fries that was paid for on the receipt, and this was the 3rd time now, so I would recommend checking your back before leaving the lot.
Went to this location and waited for 25 minutes in the drive thru. Ordered my food and once paid with credit card at the window. The machine read "communication error" so I tried with my debit card. Same thing. The staff member said it was a mistake on their part and asked if I had cash to which I replied "no." The employee gave me a blank stare for 20 seconds. Disappointed I waited that long to not get my food that was already prepared and that was most likely given out to the person behind me anyways.
Love Wendy's double! Number 2 combo is sure to fill you up! I always get the baked potato which should be a better health option but I drown that mofo in butter every time! Good food, good service!
Good service and good burger
Great fast food with quality taste
TODAY IS A NO My husband's wrap is soggy dripping my warp feels wet my bag has a whole in it my warp paper is wripped .. I know if Andrew the manager worked today he wouldn't have let that slide ... disgusting. The ladies did a horrible job . I did not enjoy my meal.. and I'm a regular customer and today I was no satisfied UPDATE !! I went back to Wendy's tonight on 12 of may and Andrew the manager and the staff welcomed me and apologized for the inconvenience of the food I had last time, and i had a great service . ANDREW KEEP UP THE GOOD WORK thank you
Always delish. The staff could use a lesson in manners though. When a customer says thank you, you usually say you're welcome
Take out
Hot and Fresh as advertised.
First time in a long time great fresh food very tasty clean restaurant very important
Service was fast, my burgers cam out hot
I am usually very understanding when it comes to rating people as I have a business of my own. The night manager is a very grumpy woman, I went to this location and placed an order with my wife and a friend, they proceeded to mess up everyone else's order and BLAMING THE COSTOMERS !! That being said I was blamed for not ordering a poutine when I clearly did! But that wasn't it after she told me I screwed up and I was distrubting other customers she wouldn't even sell me one?? I was only reasonable to everybody involved even the staff called her a b×tch. I hope she gets canned because this Wendy's was known for amazing customer service until her..
Gave me food poisoning which I've never gotten from a wendys before, More than half the fries were broken ,barely even half of a fry. Do not go here. Find a different wendys or fast food place. Plus their customer service was pretty bad. All around bad experience. ????
Long wait time at the drive thru and the workers got so much attitude
Usually pretty fresh food. Frosty is awesome for a cool dessert on a hot day. They've also got a value menu.
Quick & friendly service. Burger omissions correct.
good fastfood, their menu has chanfed for the better. been going here since 1997
Always a great place to eat, dining area needs redecorating
I am biased. Wendy's is my favourite fast food. Love me some spicy chickens. This location is clean and well kept from what I can see and most of the employees have been quite friendly.
Good friendly staff
Service is slow and order is never right
Very satisfied with the lunch rush! The value menu is amazing for those last minute decisions!
Exactly as you'd expect. Clean, fast service.
Always love Wendy's food
Stopped in with the wife & kids on 1/19/19. we were shocked that our food was coming out before we even finished using the debit machine! (very different form where i'm from...) Also very friendly / happy staff, they talked to the kids as they were getting there Frosty's. The Manager was around to ask how everything was and how our day was going etc. Also has to be the Cleanest Wendy's I have been to. Excellent customer service!
Good Canadian food.
Very slow at taking orders. They only cared about the "skip the dishes" orders. Those orders took priority. My chicken wrap took 20 to come and I had to go up and ask for it even at that time.
Nice place to eat. But I think they should put more on the menu.
Went at 1am. Waited while they made it fresh...so worth it. Really enjoy this location, great staff
Great food
We love Wendy's salads, especially the apple peacan. Their pair two menu option let's us have a half salad and a 2nd choice for a really affordable price plus we get a Senior's 10% discount. Got to love that. 5-star in our opinion.
Great food and service
Friendly service!
The temperature needs to be replaced in this location. So hot in there
Food was good. Cup had so much ice that the drinks were watered down by half way. No napkins
Absolutely terrible service. Ten people in the line inside...and then one of the two tellers closes. So painfully slow...I left and went to a&w
I was overcharged was not given the burgers or frosti at the sale rates. Annoys me and starting to question past bills
2 can dine for 11.99 Dave Single Cheeseburg coupon. So fresh! Such a good deal!
Best fast food in town! We need one in the valley soon!!
Always quick service. Sometimes orders can get mixed up.
Orders usually incorrect in some way. As of late I've noticed they have been skimping on the fries more and more. I ordered a large fry with my combo today and it came barely half full... Making the upgrade useless since it was basically the size of a small.
My experience at this location is always lack luster at best. Their staff is rude, incompetent and uncaring about their own performance. The management seems virtually none existent, either they are not privy to or do not care how it looks upon them as well as the brand. The drive through is always grotesquely long not due to high traffic of customers, but a general lack of prioritizing customer service versus chatting with friends. The one staff member who genuinely looked to be doing 80% of the "front of house work" was constantly berated by his co-workers for working too hard the whole time I was there. Hopefully they make changes in the future to ensure the longevity of this location. I like a baconater and I like having it close to home lol.
Excellent service, but the washrooms were decrepit. No hand soap and no toilet paper
Wow. That is the cleanest restaurant bathroom I have ever seen. Well done Wendy's. Probably the best Wendy's in Winnipeg too. Good food. Good service.
Come on its wendy's! Need I say more?!
Pretty good service on the reg at Bay st location. Amazing service from the guy with blue hair, he's amazing. Sometimes forget not too important main stuff at drive through but always friendly and efficient service. The guy who's name I can't remember, short blue hair and super friendly should get a raise for his amazing service!!!
Quick service and tasty chicken. Forgot the ketchup packet I asked for and were very fast, extremely understanding and apologetic when I came back for it :)
Dine in
Dinner
Very warm place service kinda slow Food dank
Quick, great service
The service was really fast,,friendly staff
Yum yum. Burgers nuff said
Great store, friendly staff, reasonable prices and seniors always get a free coffee or small drink with any purchase.
My fries were hot and not over salted, spicy chicken sandwich is as good as ever ???? nice polite staff
How can I give a place serving frostee's anything less then a 5 star spot especially when all staff i encountered where very quick right down to buiz!!!
Very good very fast
Good location, close to highway. Staff was friendly, quick service.
In
I Like Wendy's but this location is the worst...despite a recent reno still poorly planned for guests, no line up structure & always understaffed. You do not want to even bother trying to actually get food if more than a few guests in line. Swore it was my last time ever at this location when at busy lunch hour of 1:15 this week they had a huge mess of a line up, yet had ONE cashier on. Must be a management problem, never had such issues at any other Wendy's.
Frosty are so good! I love Wendy’s, there food is so delicious. But I kinda don’t like the wait time.
There food was very good. There fries were hot and crispy as well as perfectly salted, I was very impressed. The customer service was great.
Great place thank you
Slowest drive through in town. They serve 1car at a time and it literally takes them 10 min a customer. How they turn a profit is behond me... terrible management.
I was so excited for the mushroom melt to come back, finally had one tonight and was so disappointed no cheese sauce and two mushrooms what a let down! My husband potato was cold and no cheese sauce even though paid for Xtra. it will be a long time before we order again!
Always forgetting something in your order. Literally every time I double check and something is missing. Besides that, its wendys
I think they changed owners recently. It was better service before
Looking for a quick bite? Here is your go to
Manager refused to fill my drink to the top of the cup because I asked for no ice. Boycott this Wendy's!
Horrible parking and drive through entrance. The buns were stale and definitely not fresh. Fries were gross. Raze it.
Terrible customer service and made to feel bad Arrived in drive through with my family...no one else in line (normal here) and deciding what we wanted. Got to the window and told the management yells at them when they are long on the timer and to preorder online.... hard to do when driving .... this place is usually empty...these reviews can tell you why Apparently my busienss isn't wanted and nor will be again
The food here is the same as any Wendy's, so if you like it, you'll like it here too. The ambience is particularly bad though. Not easy to visit if you have mobility issues
Going to Tim Hortons
Service
Nothing special it's just a burger joint
This place was the definition of ass. the people who worked there seemed to have no interest in customer satisfaction and the managers oh lord don't even get me started with them.
Love current promotion for the great deal and being able to redeem the coupons more than once. We were also thanked at the end of our meal for a portion of our meal was being donated to our local university ringettes. Nice.
Average fast food but really good orignal lemonade
Love the nuggets
Drive through could be quicker but good service.
Food and service was good. Staff was friendly.
What can I say burgers are good but not out of the ordinary
It is Wendy's what are you expecting. Was great for what it is.
Meal type
Very quick service.
courteous staff and fast service
Service ..
Food was cold
Its Wendy's.. 1/2 Lb Baconator chili cheese fries... need I say more??... num...
Friendly staff are the best ????
Excellent service
A good Wendy's.
So good great staff
Had a nice bacon burger!
The spicy chicken just can't be beat. There is no substitute.
Nailed it. Daves double was delicious.
Food is great. It was worth it for me cause I had coupons
Excellent burgers and service but the poutine gravy wasn't hot enough to melt cheese
Courteous service
Delicious
Drive thru was super long..but food was excellent as always q
I visited yesterday drive thru i order burger and some fries i went to window then your manager named sandeep she behave very politely and food quality is very good.thanku
Service
I took my sandwich back twice. Once for having dust under the patty and the second one had hair in it!
Good food, good prices and a nice nostalgic place to hang out. Best chili between fast food places, good wraps and salad options.
Ordered a Baconaator from Wendy's it was horrible The bacon was over cooked I swear the burger had been sittingaround for a bit Ordered a meal no drink was offered a free drink that was already paid for
Usually very fast service at lunch , food is always fresh and the employees are very friendly .
Very clean. Wide parking. Nice looking
Even though the Province says that in yellow phase masks are not required in drive thru they demand you wear a mask. Even to the point of telling you either put one on or they will call the police. The manager told me they were a private business and they don’t have to comply with government rules.
Fast food burger can't expect more from a franchise. Simple menu selection fast service.
The apple pecan salad is gluten free
Multitasking was not within the skillswt of the young lady running the till. She was polite enough, but could only handle one customer at a time. Other employees offered her no help either.
Good fries, wide selection of drinks inside....
The hamburger tasted fishy.
Meal type
I love the spicy chicken sandwich. Service and food is good here. I recommended the frosty for a sweet treat.
Love the baconator and 5he cheesy chaddar burgers!
Great service
Very impressed with the customer service provided at this location! Staff were friendly and upbeat and the food was good too!
Has not been the best burger joint. I have gave it a few chances but food quality and wrong orders has made me go to a different location. I had to call corporate to resolve an issue and they were surprised on the food quality. Corporate Headquarters was able to help remedy the issue but I had to wait for my free burger coupon in the mail. I had no issues with staff. I hope a few things changed for the better.
Bacon was to toasted
Good food
Went to the drive-thru. We ordered 3 burgers and 2 side Caesar salads. We were the only car in the drive-thru at 2:30pm. We got home to eat at 3pm. That's when we found a missing salad. The supervisor handed out our order. Terrible that they can't check 2 bags to make sure it's correct. On the positive side the burgers and 1 salad were good. JBC and Stacker were the burgers. If you like good food then it's a good place. Check your order before leaving the drive-thru. 2 stars because I can't give two and a half and 3 stars makes it better than I want to.
Love the food But service isnt always equal
Not the best Wendy's in town. Not very clean. Just an all out bad vibe.
THE worst service in Town between 4pm-8pm, the BIGGEST nightmare for EVERY Couriers drivers, 20-40 minutes waiting time, you guys don’t respect the time of others ! I know this kind of job is very stressful BUT DONT take orders that you CANNOT FULFILL on time !!
For being fast food, it's good. Very clean and fast service.
The random drink dispenser makes going inside to order an experience. Very good.
Good salads! Quality is real good. Super fresh!
Just a burger. Fries were hot so that was good
Great hamburger by attentive staff.... They got my special order just right!
This is the best fast food restaurant in kelowna burgers are fresh and cooked properly not sitting overcooked like other fast food outlets .it has the crispy fries and fresh salads no matter what time of day.the washrooms are the cleanest I have ever seen staff is always aimed at serving you the best food and will accommodate any errors or changes the best in kelowna and wouldn't eat at any other competitors franchises
May 12th 2019 at 9 pm I have experienced one of the most painful things I have ever gone through. I have never been so devastated in my life. I went to get two jr bacon cheeseburgers. I was so excited. I told all my friends. I bite in to the burger, this was not a jr bacon cheeseburger. Neither was the other one. I feel like I can no longer trust someone again. I will never forget this.
Service was ok. Disappointed that burgers were not as hot. I saw how it was done. Precooked...n then just dressed up. Should be steaming hot.... Otherwise ok. Oh my milk carton was dirty....make sure clean when serving guests...thanks
Discussing we found hair in our chilly nachos. Told cashier she called manager n said oops would u like another. R THEY 4 REAL Then didn't remove the chilly n kept serving WOW????????????
Alison was my host excellent service took the time to wipe my cup of drips and served me with a smile... This girl is one of the reasons I frequent this location! Costomer service is a must with me.. If I get bad service I don't go back but here she always has the best of service ild rather wait a few extra mins in line waiting than to be rushed and not even get a nice day.. But
No baked potatos ready? At 430pm? Thats like Mcdonalds with no fries. Boo.
Hits the spot every time.
Best
As always, Wendy’s has the best burgers. We lucked out as we just arrived after they closed the restaurant and only had drive through. So supper in the car it was. They did forget some requested sauces but overall the service was fast and as said the food was as expected.
Very clean and nice staff and food is good also
Good burgers
Always get the number 3 combo
Really friendly ......hot food......for take out
Food was good
Very neat and tidy. The staff was very friendly and helpful.
Worst Wendys and fast food experience EVER! It's a complete mess. Order is wrong everytime, burger is 50% raw everytime, always wait forever. No idea why quality control is so bad. Avoid this wendys location at all costs.
The manager is very friendly polite and professional!!!
JVC Burgers are our favorite treat
Dinner
Manager did not ask for ID after checking my Covid Vac proof. Come on in for a retro 80’s interior experience. Service was very good. Food was hot and fresh.
I always enjoy their burgers.
Good food friendly staff and the pop machines have cherry coke.
The burgers are fresh & juicy, chili has just the right amount of zing to it. They are friendly & personable. I have enjoyed Wendy's since 1977!
Still waiting on you guys to learn how to use a salt shaker, it's only been a few years now.
Friendly staff. Clean. Good food.
I like the food, I like the stock, I like dividends. Baconators baconators baconators, a guilty pleasure. DRIP into Baconators ????
The service is decent, the prices are great, and the food is usually quite great for fast food. Can't really complain here.
Friendly service, happy to give extras. But a bit slow.
Fast service and good food. Wendy's is always great.
Placed a mobile order to pickup in drive-thru thinking it would go faster but the person at drive-thru said I had to go inside because she couldn't see it. Took 2 people and 5 minutes to figure out how to see my order. Safe to say it wasn't faster and my food wasn't ready. Gave 3 stars because the person was nice but there is a lack of training and its not good for the brand. I've done mobile order at mcdonald's and they are on point.
Fast , clean store
Wendy's is like other Wendy's locations
Great salads, fresh, clean restaurant, friendly staff
Lately I've been very disappointed. I get the wrong order, things are burnt, missing ingredients on items. it used to be good for fast food but now everything I get is wrong which is incredibly frustrating.
Asked me if i wanted to upsize my meal and then forgot to give me my fries that i paid extra for
Very nice people and service and foods.
Team was very disrespectful. They not only forgot half my order, when I went to ask for it they accuse me that they had already given me my food. Very poor customer service
The food is okay, I find them to have really greasy hamburgers but, the chicken is great! This location seems to have inexperienced staff quite often and sometimes my order has been incorrect. It's fast food.
I got my food too fast which prolly means it was was in a warmer waiting some time for me the fries weren't hot barely warm so,their motto is not to cut corners well seems like a cut corner to me what you all think?
Always good. Baconator is where it's at.
Great quality fast food. Fresh, tasty. Salad options, value menu. Drive thru. Good service, clean, lots of parking
Other
Anything but quick service. Be prepared to wait atleast 20 min in the drive-thru
Great
Always good food and great service Amazing worker at Wendy's in Kelowna Kris MacKay .
Znice staff great service like always
I was thrilled that it was opened til 10 PM. So many times we've wanted a late night Starbucks and all of them seemed to be closed by 9 PM. Although I just recently found out some nights the Beaumont location is opened until 9:30 PM. I think that's an important note. Oh and friendly staff there in Leduc. Thx you guys and girls.
Good fast food and like trying the different item that they usually have every couple of months
Ordered $ 40.00 of food for my dinner with my family and Wendy’s doesn’t except a $50 bill. Brutal.
Very Patient and Friendly staff for our late night ,undecided snacking .! And, they have ice cream products after 2am ! Holla!
Your employees arr very kind
Very slow. Probably waited 25mins in the drive thru and they where out of coke.... I mean how can you be out of coke? Lol
Mediocore service.... very busy at certain times
Perfect
Ate there last night, got a cheeseburger and now I'm sicker than I have ever been. I suspect food poisoning. The food was disgusting and undercooked. Wouldn't recommend eating here it's unsanitary and gross.
How do you miss the top bun of the burger... That's pretty special.
Probably the best fast-food burger place.
Wendy's in port colborne is great they have good service and salad are plentiful and burgers taste good
Food is pretty good average price's, but they need too keep an eye on the people who hangout inside watching TV and stealing your sugars etc. When my boyfriend and I were there the other day there was a guy drinking alcohol in a bottle and was being really loud as he was getting very drunk. Also there were two druggies in Wendy's stealing your sugars etc from your counter. It doesn't make us want too come back there, especially not eating inside your restaurant.
Fast and friendly service. Clean and well staffed means you won't wait long to get your food
The new fries are great! Always had the best burgers of the big burger chains.
Hey. It's a burger joint. My wife likes it. Not terrible. Not a 5 star restaurant. Good service, though.????
Best Wendys in town, all the staff are great and are always in a good mood
Good food, made me tired though. Not sure how healthy my fried chicken and frys were.
Great Fast Food Restaurant
Fast friendly service
Why is yur lettuce always old? Please stop using yesterday's lettuce!
Horrible provide wrong meal
Always good food and great staff
Love their chilli
Hot fast food. Awesome poutine. Made with real cheese curd.
Drive through very busy,service good and quick
Amazing and very courteous manager on duty tonight! Ty
Take out
Foods good . Staff isn't the friendliest
Texas skillet is the best!
Great food. Not great coffee
Only the drive-through is open. No access to washrooms.
Staff are pretty good. People complain about service. Often they can't go fast enough. No fault of their own. They work hard and are short staffed. People make mistakes.
Drive through was too damn long
Good quality food at a reasonable cost. But please get rid of the cashier lady who was giving unusual stares when I was eating. Also train some customs to the guy who cleans the table, he touched his bum to me twice when I was eating.
Food was good, service with a smile. Thanks Wendy!
Dinner
Meal type
Excellent
Watched the young employee throw my burger into the bag. When I got home two of the four burgers weren't even in the wrappers.
Service
Had a great apple pecan salad!
Fast service
JBC's!!!
Excellent food and service.
Good burgers and fries...
Frosty machine was acting up and it took 10 minutes to get my food. Tried to sell me the liquid frosty anyways then said that vanilla was fine.. who gets that anyways?
Love dem chilli cheese fries
I came for a Frosty and I got a Frosty! So, I'm happy! XD
Nanaimo is the Worst Wendy's restaurant on Vancouver Island by far.. tried it for the last time, thinking my previous visit was just a bad luck anomaly.. nope.. was writhing in pain with cramps and had explosive diarrhea within 30 minutes of eating there.. there is something really wrong with their food..and the place smells dank.. bathrooms were disgusting.. staff is apathetic. never again. If I could rate it with negative stars I would!
It's your typical fast food fare. The spicy chicken was good.
Taco salad was just okay no tortilla chips given with my order. The chili was cold.
Not good.
The Dave's single is essentially ketchup between bread
Amazing!
Hot and good but a little slow to be served
I like the frostys
My fries and burger were cold
Spicy chicken is a nice change from burgers.
Fresh, never-frozen beef served at very reasonable prices. Wendy's is the best Food Food restaurant in the industry - very competitive prices, unmatched food quality and fast/efficient service.
Typical wendys experience fries where hot order was correct
Is so disgusting I found a cockroach on my food
Not good food, cold.
Expensive
Awesome experience
Great pit stop after a bike ride
I like healthy fast food. Wendy's is the only fast food drive-thru restaurant in Wallaceburg that has a selection of healthy food. I order four items that are satisfying and taste great. 1. Sour Cream and Chives Baked Potato, 280 calories and 0 sodium without the Sour Cream. 2. Grilled Chicken Wrap, 280 calories, 750 mg sodium. 3. Junior Hamburger, 250 calories, 620 mg sodium, and 4. small Apple Pecan Chicken Salad, 650 calories with the salad dressing, 835 mg of sodium. I don't like all that sodium that seems to come from the salty chicken and the dressing so I usually take out most of the chicken pieces even though it tastes really good. I really like the pomegranate dressing and use all of it though. There are only two fast-food drive-thru restaurants that I purchase from in Wallaceburg. I prefer Wendy's drive-thru the best. Food is delicious!
Good food, Fast service, clean environment
Good food poor customer service
Drive through took forever. Service was a joke
The food makes me vomit
Great meal
Spicy chicken is always good. Fries are a bit dull.
A good place to get food. Good services
Good food and fair deals
Wendy's burgers are so cost efficient and tasty ????
the fries were missing from the bag
The staff here are rude and hardly get any order right. The drive thru curve, poor hygiene,taking wrong orders and moreover employees weren't even wearing any masks, gloves or hairnets. On top of that the employees that works in the afternoon are rude and belligerent.they wouldn't make changes to any order even if we were willing to pay extra. Specifically that east indian girl who works in the afternoon is so rude. Seems like she doesn't want to work and is just slaving herself for money. When i asked why my order was taking so long she just rolled her eyes.maybe its not for her
Great food.great price
The food that they gave me last time are not freshly cooked. End up not eating it because i don't wanna get sick. They are not consistent.
Good food good friendly service
Great friendly and fast drive thru service. I love there healthy meals and loaded baked potatoes and the baconator. My kids live the frosties
Amazing sweet potato fries. Seems much more healthy than competitors = a great choice. So wish they had GF buns.
Air conditioning was way too cold! Could not enjoy my food as it froze to the packaging
Get a large combo, ask for ketchup, only get 2.... Is this the first time this has happened to me? No, sometimes i ask twice for ketchup, and get none. Stop hoarding ketchup.
I love it. It's My favorite.
Burgers were cold
Not impressed raw chiken again!!!!!
Very good pase when not busy or else at evening it is slow
Wait times are not as long as as other places.
Consistently accurate orders and good fresh food. Sometimes staff could be a little friendlier or more quick to smile and be welcoming but I understand it’s a fast paced job. Overall I’ve been a regular for years now and am generally happy with the food and service.
If you are doing skip its superslow as well as i also bought french fries from here at around 9 pm it was super dead fries.
Good burgers..only thing they are small.. milkshakes are nice
Stopped at the drive through, ordered a baconator and a son of a baconator, large fry and a med frosty. I drove a minute down the rd opened the frosty and it was melted. My burger's bacon was like rubber, and the fries were stale! This is not how wendy's food should be! So disappointed!
Lady at drive through was very rude to begin with then got both our orders wrong which was followed by more sass and impatience on her part. No compensation or apology. Not impressed. Otherwise food quality was good.
Placed an order for pick up around 11:30pm via SkipTheDishes. Couldn’t enter the dining room since the doors were locked. I called and they said I have to pick it up at the first window in the drive thru. Keep in mind the lineup for the drive thru was long and wasn’t moving. I wasn’t able to cut the line so I called again and and they asked me to walk to the Friday drive thru window to confirm my order number and pick up my food. Embarrassingly walked up to a busy drive thru between two cars to pick up my order by foot in the dead of winter. Food was good though, saved my experience tremeandously
I love the different choices offered by Wendy's, from baked potatoes, to chili, to the Freestyle coke machine! Always spot on!
As good as wendies can be. Efficient, friendly and decent location.
Love their food!
Quick easy meal while traveling polite nice. And hot food fast
Great customer service and representative and food was great
Honestly, for a fast food restaurant I have no complaints, food is fresh and customer service is good great team
Love this place nice place and the staff are great
Always good, always hot. $1 frostys can't go wrong ????
It’s fast food. It’s Wendy’s. If you’re marking against other like-franchises, then this one gets 4. Fast and fresh and the interior is pretty clean. Once in a while they do put together a lousy burger and that’s a management issue, not a staff one.
i dont know if its just this wendys or if its every wendys, but this is the most disgusting fast food ive ever had the displeasure of eating. im only giving it 1 star because i cant rate it 0 stars. do yourself a favor and just skip wendys, if youre looking for nasty yet satisfying, the mcdonalds is just couple minutes away.
Updated and very nice inside. However with the new floors the floors are dangerously slippery when it is wet outside or the floors have just been washed. Especially if you need assistance with walking ie. Canes or walkers. It is almost impossible to walk safely when they are wet. Customer service is good. Food is good.
100% pure beef
I like it
Staff and management is always friendly. They will make the time to help you carry extra trays so if you have a few kids don't dred extra trips
Must try!
Always pretty speedy and clean inside.
Decent. 5 Guys still better.
The food there ia amazing
Good food as with other fast food outlets In the area, but terrible prices they see you coming judge your demeanor and they sock it to you.
Solid burger
Food excellent, service extremely slow for some reason. Can't get workers? Cutback due to expenses? Still worth a visit.
One of my favorite places to go grab a burger and fries
Frosty's are a lovely way to beat the heat ! They forgot one of my fries but the staff was very friendly and fixed it quick, the service was great and I will definitely be back for more in the future.
Great customer service today...they pointed out on how I could save by ordering some items individually instead of combo because there frosty is on special for a dollar which would have made combo that includes the frosty more expensive
Staff is friendly. They have some great salads here, baked potato choices as well as hamburgers and frosties.
Hit or miss! Guess it depends who is working, not sure but the food is not consistent and whenever I ask for the receipt, I never get it.
Good place .
Best fast food in town.
My salad was mostly wilted and bad lettuce leaves. Will not go back. Very disappointed.
Was good service time and good service ????
Possibly the rudest drive-thru lady I've ever experienced...firstly started off with "what do you want to eat" from there is got worst...got to the window and was greeted so rudely with not a crack of a smile...and when I got my food was not even told "have a good night" or "enjoy your food" but a simple grunt after I said thank you...would drive out of my way to get food else where. To make this situation that much worst is the lady was the manager...way to set an example...
Both toilets not flushing.
We stopped here for dinner on our way to Muskoka. The line-up was incredibly long both in the store and in the drive-thru. The food was good. The drinks were incredibly small since the cup was 3/4 ice. Staff were ???? The bathroom needed cleaning. Locals were complaining about how busy it was and people were leaving because the line-up was too long. The locals negative comments really impacted our experience. Hopefully next time we visit it will be at a quieter time so we don’t have to listen to all the complaints!
Wendy's is consistently good and fast.
The food was great.. Wendy's in fredericton has the fastest drive thru times. My only critique is if the Bacon is burned throw it out. There is nothing worse than black crumbled bacon on a baconater dont let speed affect quality . I will also say the staff are very friendly
Great burgers!
Only one in Victoria, not downtown but worth the trip for the best fast-food in town
With Covid 19 in the world I was surprised that the tables were dirty. No one in the restaurant cleaning. The pop warm warm no ice in the machine. The single burger was good and the fries were good.
Good food
A tad bit overpriced but food is great.
tryed the New Pub burger. Excellent FYI you can get gravy, to dip your fries
Pretty fast service.
Is it possible to have even more dried out buns? Wendy's has the worst fast food buns of all. If they weren't so darn dry, the burgers would be the best of the ff industry. Salads are awsome.
I ordered chicken apple salad, no cheese. But, got one full cheese salad. Unbelievable??????
Food and service was okay but my salad did not look like the menu at all. The picture had pieces of avocado but my salad had mashed avocados. Disappointed.
Newly renovated. Friendly staff.
Always super fast and accurate. By far one of the best fast food places in the area.
They make a nice take out burger.
Fast food, great burgers
My mother and I went through the drive-thru, rhe service was good and the wait wasn't too long. My fries were perfectly salted, nice and warm, and plain delicious. I get the same burger everytime I eat there, which I haven't had in about 4 years. It was a really delicious meal, I hope to go back again !
Baconators are the best! Quick and friendly service.
Great quality
Food is good, service is efficient, but it looses points on the groups kids that are allowed to just chill and take tables and chairs when they clearly have not bought anything. It seems as though the management don't want to break their heads with telling them to leave. It has happened twice that we had. To take our food to go, because of students just hanging around. Like I said, the food and staff are excellent, but the real turnoff is the groups of kids loitering. HORRIBLE HORRIBLE!!!
Very good
Usually very good must have been a bad night
Went to see how the renovations went. It looks 100% better BUT...the big screen TV shows the time on a black screen. That's it? No cable? The faux fireplace was not turned on either. They redid the restaurant a month or 2 ago, but it's like they still aren't ready to open. And the worst part? The pop had a wierd taste. I tried diet coke, regular coke, even fanta cherry, but it had a sour tiny taste I've only experienced with it of date cans previously. I'm not sure why, it seemed like it was new equipment, and nobody knew how it really worked. The meals were better quality than they had been previously, but it wasnt pleasant with nothing to drink.
Fast friendly service, the food is very good. A diverse menu.
Double JBC always a success
The burger was fresh, a decent size, good bun and onion slices as well as tomatoes. Overall it was decidedly better than A@W for a lesser cost. It was also better than a quarter pounder i had a day or so earlier at McDonald's. I had a black coffee to go which was fresh and a decent size. Better and larger than Tim Horton's. Overall other than a longer time waiting as they were short staffed, the experience was quite impressive.
Meal type
So this was a terrible customer service experience that I ever received, the employee whom work at the moment in the drive thru was disrespectful and negative with terrible comments, she doesn’t represent Wendy’s it all, thanks god the manager solved my situation but definitely was a poorly and bizarre and aggressive attitude and I was just trying to make things better but OMG terribleness experience. Hopefully she get fired.
Staff were courteous, the sandwich was tasty, and the restaurant was clean with lots of natural light.
Friendly and fast service. Food was very good. Would definitely go there again !! :)
God food
Great burger and fries
Mmmmmnnnnnnnn BACONATORSSSS :D
It's your average Wendy's. Good for a quick lunch.
It's a Wendy's! it has been busy the times I have gone. The food was well prepared however the fries in the poutine I ordered seemed a little older than I would have liked and would have preferred to wait for freshly cooked ones.
(Translated) Nice attention! I spilled all my coffee (I needed it ;-), I started to pick up my mess and they came to bring me another. A big thank you for your kindness during this busy period. (Original) Belle attention ! J'ai tout renversé mon café (J'en avait besoin ;-), j'ai commencé à ramasser mon dégât et ils sont venus m'en apporter un autre. Un gros merci pour votre gentillesse pendant cette période occupé.
Nice
Fast service coke served easy to get to Tim Norton's right next door
Fries were cold. Paid extra for 3 slices of bacon in our burger. And there was 1 piece broken into 3 pieces
Great food and service
The food I do get is good, however they can not complete a full order by any means. Almost every time I go there. Weather it be through the drive through or through skip. They are always missing order items. It's ridiculous actually the amount of mess ups one order can have. Wendy's is good. Brockville Wendy's is trash.
Always good fast food.
Is Salt the latest Covid shortage? Fries weren’t salted! Don’t they know that fries are just the method we add grease and salt into our diet?
Its Wendy's
Very good burgers. Love the apple pecan salad. My favourite thing to order. Tastes as good as a salad at a nice restaurant. Very fresh!
Great food
Awesome place for quick bites
Great food, and the speed at which they get you your food is insanely good. Easily the fastest drive-thru in the city by a wide margin.
I loved this place cause their food fills me and tastes great and their service is alright as well
Good clean food the employees are super
Very little place to site but good service and food
Consistently good food. My picky 6 yr old daughter says their chicken is the best she has ever had, and who am I to argue with that.
Restaurant was clean and I always enjoy their burgers
Fast food restaurants -- and this one ESPECIALLY -- need to learn what quantifies as "a little" sauce.
Dinner
Do not bother walking in to this location for take out. The endless string of cars will be served while a long line of Skip the Dishes drivers will take up the attention of the sole counter person. After 20 mins at the front of the line I didn't get to order.
Best Wendy's I have ever been to. Very modern design and the food is always fantastic! Staff is always helpful.
Best in town for fast food
Always good food, friendly staff, and overall a clean restaurant
Good value. Good fast food.
Always hot, fresh and yummy.
Good burgers for what it's worth. Fast food establishments rarely change if ever. Tim's,KFC,Macdonald's. You know exactly what you're going to get. Service however is always questionable. For the most part that never changes either but some days.......!
Too much time they take for skip drivers
Oh Dave..your burgers are so good
Great selection and friendly staff and great service
Came here today fries were good but the service was slow.
Meal type
Great fast food. Fast service!
Love the portobello mushroom burger
WOW! What a difference with the renovations. Nice and clean and modern now. Friendly and helpful staff when you have a question. Was good before the renovations, but now...GREAT experience and place to go for a snack or quick meal, healthier than Burger King or Mcdonalds, and with better service and environment.
Fast friendly service. Fries cold
great friendly staff
Excellent wish we had one in Midland
Good food and service
Consistent and delicious.
Too expensive. Can't take a family there without spending$50.
Very nice staff
Great fast service. Food was excellent!!
It has been a while since I have been there but I really liked the food it tasted very good.
Chicken strips were small and dry and $10 combo I only got three small strips.
It's fast food, but the JBC is always good value.
Really good burgers,great fries,fast friendly service
Listen, I just love Wendy's. Their bacon cheeseburger is awesome and I also really dig their poutine
Drive thru experience is good, never been inside. Much better than any Wendy's in Kamloops.
Not at all what I remember Wendy's being quite a poor experience from taste to presentation manager seemed also quite rude to employees
This was THE most efficient fast food restaurant I've ever been in. So quick with moderate clientele. Wish they they were all like that.
Took like 20 minutes to order food. And we went instore. The servers just kept laughing around and playing, not taking any orders. Food was really good.
Bad
Taco Salad for dinner. Good as always.
JBC..my favorite
Some place, great atmosphere
I often get burgers that look like the ones in the picture! This locations management is on point
This is the worst customer service I ever had. Went drive thru today and get ready to pay for my order and the stuff there have no communication skills with customers at all. He literally just hand over the debt machine and I said thank you and no respond all.
Tasty burgers, comfortable seating, clean facilities.
I've always enjoy a meal at Wendy's. The burgers are tasty and the frosty's are delicious.
Fast food good food friendly service
Love a Baconator once in awhile
I have always had great experience when going to Wendy’s, they have messed up on my order sometime but it wasn’t an everytime thing. I love everything at Wendy’s from there JBC to there Dave single to even there salads. It always fresh and delicious. This Wendy’s is always clean and very friendly staff. I will always go to this Wendy’s and I always recommend this Wendy’s to those who are always looking for a quick bite to eat.
Slow and less than friendly service
Fast service. I love the new cocacola beverage machine. Lots of choices. Clean.
The $7 meal is the best thing going.
Great value menu
Good service and great food
Service
Curtius and fast service
Take out
Love the burgers
I find Wendy's pretty consistant wherever I go. Decent burger and fries at a decent price... and I like the chocolate frosted.
It is okay. Not my first choice. Overall it was good.
Give me food plez
Excellent service. Fast awesome burgers. Good poutine..
Bec of Covid 19 the line ups are longer than usual but the food and service are still great
The new renovations made it a nicer place to sit down and eat instead of it feeling so old
I went in to give my order placed immediately and received immediately. I ordered chili and really enjoyed it loved my frosty the Best!
kinda old and sad food was cold
An employee at this location just refused to serve me through the drive through because I have medical exemption and don't wear a mask. She actually threw out food bags at another employee and yelled "someone else serve them". I stated my medical exemption quite politely and all the employees at the window stated yelling at me. It was embarassing and just unnecessary.
Love this place, fast service in drive thru line, accurate order and great food!
Poutine made here is not as good as those at other Wendy's location.
We ordered 2 Medium Chocolate Froasties and a 5 piece Nuggets and only received 4 Nuggets! We were too far away to go back!
Service was quick at the time we were there. 1:30pm. Food was fresh and order accurate.
dave we miss you but the food is still the bomb love the chile
Fast and good every time
Dinner
Always good food.
Offers a good variety of foods with a service that you would expect.
Their food is always cold
Excellent service. I have been going to this location for as long as I can remember and not only is service very fast, they have never gotten an order wrong, unlike other fast food joints in the area. Although there are several parking spots, the parking is not the greatest as the drive through section makes getting out of parking spots a little tricky during peak times.
Cold saltless fries, old chicken and both burgers made wrong....good job wendys!!
Staff extremely helpful.
Best Gravy anywhere
I order the salad .It was good but I ask for extra dressing and croutons didn't get it.
Very good. Please make sure to dip your sons of baconators into your poutines.
Love the consistency of the great food. Love having them back in town.
Best FF known to man/woman haha
Very poor customer service. Fiance and I got to the drive thru at 11:20pm, sat there for 4 minutes, no one came to take our order. We shouted"hello?" A few times with no luck. I called and asked the guy if he was going to take our order, he peaked out the window but never did anything. I called a second time at 11:26pm, he argued with me and hung up. A girl then looked through the window and didn't do anything. The third time I called, they did not answer. The fourth time I called at 11:29pm they finally answered but by that time I already started turning away other customers because it was clear they didn't want to serve anyone. They close at midnight. The guy over the phone intentionally said said his name with a thick accent to make it harder to complain to corporate. Seriously guys, do your damn job.
Can only comment on the drive-through. Fast, accurate, friendly and tasty.
Love baked potatoes
Got my order wrong, and it's hard to believe this tomato was washed considering the sticker was still on it when it arrived in my sandwich. Despite all of this, the food still tasted pretty good and honestly I'll probably go back soon, but next time please remove all the packaging from my food.
Wendy's is better than McDonald's for many of its burgers and has a few items that McDonald's doesn't have like the chilli, which isn't half bad. But it's still a fast food restaurant, and if you prefer McDonald's then you probably don't care about the difference.
It was shocking to watch the lady who worked the til (handling cash) then go serve up our fries ???? then from our order serve 2 more people then taking cleaner n wipe tables then after the guy in the back finished doing garbage n sweeping watching this girl use the same broom them serving more ppl n grabbing there fries ALL WITHOUT WASHING HER HANDS ???? IT was horrible
Excellent, friendly staff, good service and food was well-prepared
Don't like one supervisor there, very stuck up dude like a girl.. nonetheless it's ok
needs a top to bottom renovation.
Excellent service, quick fresh hot food. Lots of new friendly staff. That old grill cook Faren should get a raise. Great job. Sometimes in the evening there is a wait for food but it always comes hot and freshly cooked. Always bring all 6 of my kids here they love it Tim.
Meal type
Fastest drive through at COP!
Bit of a wait in the drive through .
A quick meal experience. Ample lot size. Accurate order taken and received. Cool visit. Thanks.
Bacon was hard and had rind and i couldn't eat it not sure if it's a constant problem there but was disappointing
Not worth 1 star. The workers there look miserable and their public skills are terrible. I even watched one of the workers throw the bag of fries under the cupboard like he hated his job. It's one place I would never return to unless the staff gets replaced or learns public relation skills.
Friendly and good service. Thanks!
They couldn't understand me. I couldn't understand them. They got my order wrong. It was overpriced and not very good.
Hate the buns
It was better this time, the buns weren't greasy and the fries were better
Love this location awesome staff and always hot fresh food
Always a decent quick meal
I ordered 2 spicy chicken sandwitchs - Order process simple, lady taking the money very polite, lady handing the food very polite. I didn't get spicey chicken , just plain chicken, I hyped the spicey chicken sandwitch to my dad and felt a bit disappointed when they were not in the bag. ???? I'm not one to return food ill just accept it and eat it. We all make mistakes.
Its Wendy's. Always consistent A good burger. Service was fast and friendly
This Wendy’s is one the better ones I’ve been to in the area. Frostys are always done correctly, baked potatoes are always great and the burgers and meals are good. Never really that big of a hold up for time, prices are decent. Will go again for sure.
Meal type
Friendly crew... Got my food on time..
I find it kind of weird that with all the talk about plastic in the oceans and people trying to cut back using plastic that Wendy's would go from paper 'ketchupc containers to plastic containers. ???? Burgers were good but...better cut back on plastic or...
Gave me wrong order. Check your orders
Unprofessional staff
Good drive thru service, seriously understaffed in the front end.
Meal type
Yay for being open and being a tasty, healthy, option for the end of a guys night that included 2 hockey games. Yay clean bathrooms
This is consistently one of the best Wendy's for years. Review would be 5 stars but the area and some of the clientele is a bit sketchy. Great for a work lunch but maybe don't bring your small children here.
I stop by here at least once a month for a lunch. The food is great and what you'd expect at Wendy's. The restaurant however is showing its age. The washrooms are especially in dire need of a make over and if possible, larger size of them would be ideal.
This is the best burger place in the city. Wendy's is absolutely amazing.
Love the .99$ frosty
Had a chilli taco salad, low on chilli
Great location. Plenty of parking. Good decor. It also shares a location with Tim Hortons. The service was superb. The staff here are very friendly. They go above and beyond. Food was as expected.
Friendly service ...clean ..
A1 service as always. One of the best in the maritimes.
Apparently they cant handle more than. 1 order at a time
Route 90 location is the fastest and best always. Best experience, all other fast food restaurants need to eat here and take notes.
Love the spicey chicken burger! All the salads are wonderful ad well!
They were rude and judged my order
Good food
Great food, one of the better Wendy's meals I've had. Amazing service!
Quick service and friendly staff
Wendys is wendys is.....w.....
Meal type
15 hr for the wages and they still cant get ketchup in the bag like I asked for, asked for no ice in my coke, got a Sprite with ice wow..
Very good
Great every time I go there. Friendly staff.
Was of staff are not good at there job..
Always good and fresh
I like Wendy food because have delicious.
Tasty and fresh
Baked potato is always good!! The guy on night shift was real friendly..I wanted a soft cone then didn't want it..he sold me on his flurry lol..which I never eat Wendy's icecream. But was ok!
BEST WENDY'S! I'm a big wendy's fan and this one is the best one I've eaten at. Staff is friendly and quick. Order accuracy is on point. The fact they actually listen to the customer's needs and special instructions is great. Not to many places do that anymore. Definitely give them a visit!
I went to this location at 1135 on sunday Aug 02 and the staff were extremely pleasant to deal with and my food came out looking like a menu picture. Probably the best drive through experience I have had!
The food was made poorly, poor service
Fast service and great food. Recommended!
Delicious
Staff and food was great been there three times now on 2 of the visits at night time crackheads looking for money also looking into my car while I was inside ordering my food keep your car locked I don't recommend going after 9 pm not safe
Stopped going for awhile. Forgot how good their hamburgers and fries were.
There is a worker name Shivam bathla. He miss behave so much while giving me my order. Please tell him to talk properly with your clients
Great food
Clean place, food good they have TV. nice music great for a stop. For fast food.
Typical Wendy's
Good food good service
Told the lady extra sauce and she looked me in the eyes and gave me one . I think the staff at the drive-thru window needs to clean their ears. (2nd window)
Mint
Friendly staff for the most part. I have been served a Frosty twice without a spoon. These things happen.
Ordered 2 taco salads plus 2 orders of chicken strips last nite.It was the worst meal we have had in the 2 years we have been here.Not sure why you would replace crispy iceberg lettuce with that tasteless green stuff.The chili tasted like mud as it was very dry.The chicken strips were very overcooked as they were dry and hard to chew.Very disappointed to have to throw most of it out.Please make a better effort to supply fresh meals in the future. Russ Burmaster Sr.
Quick accurate for the most part
Meat
quick and average prices
What do you expect
Quick service and great tasting food. Line can be long but definitely worth the wait.
Typical Fast Food Establishment Quick And Convenient.
Friendly environment
Didn't know Wendy's had kids neal my son lived it good burger I got and awesome service
Consistency in food is very good. Price is reasonable. Parking is good. Service was very fast. In my mind, they have the best "fast food" hamburger.
Salads here are the bomb and nothing like a frosty on a hot day too.
Great quality fast food at prices. Pair 2 special is my favourite, a potato and taco salad $6.99. So good
Tables always need to be wiped better with a water/vinegar spray.
Great
I got there at 11:00am and they said it was closed. And I asked, "Isn't it open at 10:30". They replied we're closed please leave. Terrible service and I didn't even get food. Avoid this Wendy's at all costs. Because it probably won't be open.
I go to this location all the time they're fast most of the time get my order perfect it's not your typical order and they're polite and nice people I recommend going to this Wendy's
Short wait time. Good food
Good food good help
Hit and miss service and food. Never the same twice. Fast food restaurant, enough said.
For Fast food there's a great selection!! Frosty*s, Yumm!! The problem I am encountering now is how a few staff deal with the public.. Eye contact would be appreciated .
Love the food
I love me some frosty!
It's just a Wendy's but as far as Wendy's go it's pretty good. I come here semi-regularly as Wendy's is my fast food guilty pleasure. The drive through is always fast and I always get exaxtly what I order. They never mess up little changes or special requests. The food is always hot and fresh. The staff are friendly and polite. The inside is kept clean.
Went inside to order service was friendly and fast. Lots of parking. Notice the drive-thru was moving quickly as well. Can't wait for the one to open in Transcona. Love the frosties.
Long wait, overcooked fries, firty tables
The food was great, everything was fresh but the service was shaky.
Very helpful when ordering. Reminding us of senior discounts.
Cheap burger options, endless pop flavour combinations and chili nachos keep me coming back.
I used drive thru. The meal was ok, but the icecream was very tasty. In every combo order you will receive a free icecream!
Fast and yummy! !
It was typical
Red heads and hot fries, is there a more perfect duo?
Drive thru is very slow sometimes but good quality is there ????
Excellent burger's and service
Food good, service is the slowest I've ever seen. Day after day, drive through or inside. Maybe hire more staff to keep up with demand?
My gals quick stop for good food
The inside smelled weird and the food was made so quick it wad basically a bun with loaded mayo and a patty
This Wendy's is kinda slow but food was ok
Great bake potatoes
Great
They try
Fast and courteous service with a great atmosphere.
Usually have great fast burgers. My last visit was kinda soggy fries and a dry burger buns and patty!
This chain is bad and my food never arrives when I do order from here, so it's not worth it if you're a Wendy's fan.
Fast drive through, accurate order. Love the huge pop selection.
Love this place!
Way too expensive for what you get - I ordered a single cheeseburger and it was around $7.50 not including fries or a drink.
Great food here. And quick
(Translated) topyum (Original) topyum
Mmmmmm baconator!!!
Share the details of my experience well through no direct fault of me or my dining guest more due to unreliable staffing in a crowded restaurant our food was soaked in what was not a well-prepared drink and then they would not honor our …
missing items, took forever to get our order, never going there ever again