Reviews of Leon's Furniture (Coffee Shop)

Wayne Willis

Great service and delivery on our new mattress. The in-store team were great to work with and the delivery team were fantastic. Thanks Leons Bancroft!

Glen Lewis

Picked up chairs that were ordered - since you have to spend over $200 for free delivery - & the warehouse staff were very friendly, efficient & helpful.

Nancy Bettencourt

I cannot thank you all enough for the lovely service you provided. It is a big step to move far away from family and friends, and you made this process easier for me. My furniture is beautiful, and now my rental feels like home. My dog no longer cries when I leave for work, she curls up on the ottoman and guards the house. The staff here is knowledgeable and friendly. The free delivery was a bonus. Thank you again Leon's Bancroft! I would definitely shop here again!

Randy Charter

Had to buy the floor model but happy with the service. I would reccomend.

Ron Zwetsloot

Exellent service in Bancroft. Highly recommended.

Dominic Nadeau

It's got the stuff, you want for a home..

Theresa D

Leon's in Bancroft is a great store, great customer service, good quality furniture, good value

Danny Palmer

Great service and professional sales staff.

George Flemming

They have furniture

zoltan urban

Calm, nice atmosphere, courteous sales staff. I would highly recommend this place.

Damond Melchor

Very friendly and a huge selection

Raja Ramjet

I called them simply to find out what furniture a friend had purchased from them. They tried multiple times in an effort to give me the correct information. After several timely searches on their computers they called me with the details. I am very impressed with their commitment to serve customers in any way possible. I live a great distance from Bancroft in the GTA, but Ill see if I can buy from them and have it delivered to my home in the GTA.

Leah C. Mearns

I bought 2 new couchs inred and so far so good

Marcy Seftel

Bought 4 appliancs, great service.

Darryl Marks

Very helpful and knowledgeable sales person

Angela T

Being new to the area, I was a bit worried that there was only one real place to get appliances. With what might be the market share, there isn't a need to fight for customers. My concern wasn't needed at all! I bought two appliances over the phone, where Stacy worked with me as I was hoping for in stock and quick delivery. She gave me confidence in what I was ordering and answered all my question. Delivery was smooth and they even left a flower and a thank you note! Yes, they left me a flower and thank you!! Once gone, we did notice damage on one of the fridge doors and all it took was a photo and a phone call and the door was replaced within hours. Hours, not days. I'll be going back for future needs at the cottage and would recommend. Fantastic customer service!

dianne treleaven

Great delivery guys

Sandy Irwin

Sales personal friendly and helpful

Kevin Taylor

Excellent service and good sale pricing. Local!!! Free delivery. Was treated excellent by sales rep Steve. Thanks

Dennis Van Heusden

Good experience sales person was very helpful

Erin Browning

Always wondering friendly service.

linda cooper

Very good!

Fuffer Nutter

The reviews on here are the real deal. This Leon's is excellent and top notch customer service!

Christian Stein

so much choices and the price are right!

Todd Byers

Good staff and free delivery

Josh Brooks

Very knowledgeable and not pushy at all. Would definitely recommend. Thanks

Earl Liverseed

Staff is helpful and knowledgeable. Great selection.

Reg Dryden

Great prices friendly staff

Mary Jane Dobson Mayhew

Help when you need it. Not pushy, very helpful. Will come again.

RAINBOW WRITERS

Staff bent over backward. Went looking for particular sale item and last one was 'scratched'. Was told a price and recliner was brought out to see what turned out to be tiny... discounted price stayed firm despite fact damage so minimal but discount was huge. Recliner is perfect so will go here first for next big purchase

John Vandenhoogen

Very disappointed ordered matching fridge and stove in first week of Jan still waiting on the stove this is why I hate buying online if I had known we would wait this long would have bought a different set that was in stock might go else where for matching microwave and dishwasher

Tash Alves

To say I have never experienced this level of service anywhere. We purchased some appliances from this location which were delivered and installed promptly. We even received a thank you card and a flower for doing business with them which was very nice. Unfortunately we experienced some issues with one of the appliances. After 3 days of being given the run around by the manufacturer, we called Leons back as a last resort and they resolved our issue and replaced our "lemon" without blinking an eye. They went above and beyond, saved us a lot of stress and headache and ultimately made us feel like family as opposed to just another number as so many companies do these days. We can not thank them enough and this location of Leon's in particular will be our first choice when making purchases in the future and will happily recommend this store.

Michael MacDonald

Zero stars, if I could give it. Run away!! Run far away!! We bought a top-of-the-line Frigidaire upright freezer from them. We paid for the extended warranty, and less than three months later the freezer failed. They tried to blame it on a local power failure, but we have a stand-by generator that automatically starts when the power is out. Hundreds of dollars worth of rancid meat to be disposed of, and their response was "too bad, so sad, not covered by the extended warranty". Took no responsibility for the product that they sold.

Carla Rozell

I had a great experience at Leon's in Bancroft purchasing 6 appliances for our new house. Our salesperson Nick had all the information we needed to select the right appliances. He also provided us with a price match from a competitor on the fridge which he found online. Additionally, he was able to get us another online rebate on the 4 KitchenAid appliances we purchased by calling the KitchenAid sales representative. We were very happy with this news and savings. I would recommend shopping at Leon's and asking for Nick.

Shamrock Smile

Always friendly service , usually next day delivery.

Ron Grant

We generally deal with smaller local furniture stores, but were really impressed with the sales staff, and all of our dealings with the Bancroft Leons. (and Proper Covid protocol observed at all times by staff.) Delivery was exactly as arranged, friendly delivery team, and received our invoice with a flower ! Nice touch. Also a note expressing their thanks for our business. And a follow up call the next day to ensure the delivery and product met our expectations. As stated, we were impressed and frankly, surprised. Based on our experience, we would not hesitate to recommend.

Richard Dombroskie

Lots of nice stuff there

Teena Smith

Great sevice in store and with delivery even brought a flower and thank you card. Set it all up and made sure it worked. Keep up the good work

Phylis Grace

Very helpful

Greg Langner

Lots of nice furniture

Kim Choy-Ouellette

Great service ????

Vicki Foster

Quality furniture

Sharne van Onselen

Very friendly quick service.

James Mercer

Had a very knowledgeable and helpful salesperson except that she told us the mattress pad "came with" the bed we purchased. I discovered a $99 charge for the pad on my bill. Bad enough, but the Tencel pad is awful. It bunches up and slides around and doesn't stay flat. I feel we were fast-talked into a grossly inferior, over-priced product that was supposed to be included in the cost.

william beck

Good prices, friendly staff and prompt free delivery. Any problems with items are dealt with in an efficient manner. Our first go to for furniture and appliances. Highly recommended.

Connie Blaskie

Great Customer Service helping me with a new TV purchase! Very pleased with my purchase and the staff! Good Job Leons Bancroft

Louise Lowi

Great staff and service

Trena Dwyer

Very helpful and informative

colleen hudson

Excellent

nicholas Carr

Excellent service and prices

Cindy Fugaccia

Nick Moreira is an excellent salesperson. He is knowledgeable & very personable! It was an absolute pleasure dealing with Nick & we will be back again in the near future

Jocelyn Spratt

Have been in Bancroft Leon's a few times and I must say, their customer service is so excellent! I was in a bad car accident late last year and fractured my hip. The car insurance accident benefit covered a new bed. I love that there is a massive Showroom (set up beautifully!) so I could look at, try out, then purchase what I needed. Superb quality, very comfy! And they deliver no problem! I live about 45 min away. Thanks Leon's!

Bernie Evenden

Friendly service

jan billins

Sales person Casandra was super helpful with my purchase of a refrigerator at Leons. She arranged a quick delivery and had answers all my questions. Would definitely recommend her for any assistance at Leons. The delivery guys were great too. (On time, polite and helpful) Great Experience.

jill leslie

I have bought well over $10,000 worth of products from Leon’s bancroft in less then three years. Always had amazing service UNTIL NOW. Previous manager was amazing! My stove I bought has had nothing but problem after problem, bought extended warranty. Previous manager always stated to call if problem with extended warranty. Parts are just being replaced to get past the extended warranty period. Stove does not work properly and need to use shop vac to get water out of self aqua clean,also cosmetically stove trim around dials wore off , was replaced once and stated that’s it not covered, wore off again. This stove was discontinued when we bought , only found out after purchase. Now have been told to have to take a full day off work for another technician to come and look at it again. Called Leon’s bancroft for help as they sold stove and extended warranty , as previous manager had stated call if any issues. The new manager informed, has nothing to do with Leon’s and was very ignorant. DO NOT RECOMMEND LEONS BANCROFT!!!

Alex Loshkin

The best service!

Darius Dubash

Great helpful staff.

Mike Neuland

Stewart gives great advice on electronics. he spends time explaining things so that you can understand them.

Mat C

Good experience, no complaints.

judy williams

Very helpful and pleasant and super knowledgeable

Mary Robinson

Friendly, knowledgeable salesperson. Not pushy. Answered our questions with helpful information. Following Covid-19 proticols.

Cindy Koenders

Nick was very helpful!!

Cindy Dunstan

Great

rick roffey

Is this uncertain time the staff was very helpful and friendly. They have the proper precautions in place. And we all kept a safe distance

Reggie Woodcock

Good service