Reviews of Waves Coffee House - Rabbit Hill (Coffee Shop)

Ahmad Nayani

Good coffee, but inadequate seating capacity on a busy day. They could use more space by rearranging the furniture. Owner should look at the upholstery tearing and fading. Staff was good though!

YEGLocal

This is a franchise, not sure if it’s local but they do serve a good espresso and excellent tea selection. Great place to have meeting with wifi available. The staff are very friendly and fast service.

Jaskirat Singh

Very friendly staff, very good at their jobs. Their mochas with a Belgian chocolate (you can choose which one) keeps bringing me back. I would double check the roasting date for the coffee beans before buying, I just picked up a bag that was roasted about half a year ago.

Trevor Samons

Great place to enjoy a coffee, tea or other specialty drink. I hold meetings here. Lots of space and nice atmosphere.

Andy Wright

If you try nothing else, have the Caramel Macchiato. Just put it in your mouth and thank me later.

Gwen Nam

I am only writing about cappuccino I had from Waves Coffee House. The atmosphere and staffs were awesome. Cappuccino I had was decent but nothing special, little too acidic for my liking. My hunt for a good coffee place is still on its journey. (Note that I usually like coffee beans from Mexico and Columbia)

Alex Edmont

Slow service, wrong order total, mocha was not hot, chairs all over the place. The chocolate croissant was good. The wifi was not working. Wash room is not clean and mold in several area.

Lincoln Ho (YEGventures)

I had never heard of this place before and I just happened to park here while I was visiting a pet store beside it. I was quite impressed when I went outside and found that there was a lot of teas, coffees, and treats. They also have a selection of other small gifts to take home. They also have another store on the West end. The iced tea was actually iced tea, and not some sugar water that most places have (Not that there wasn't sugar in this tea, But you could actually taste the tea which is why I order iced tea).

Victor

Dine in but no ceramic cups?! If I want to drink coffee from a paper cup I'll hit a Tim Hortons drive thru. Some businesses just don't get it...

Tremayne Tyler

The inside is always clean and very inviting. The staff are very nice and fast. Haven't tried the food, but it looks quite good. Just not a fan of their regular roast coffee.

Tammy Boucher

Great coffee and energy in the Cafe! Great service my employees also. Definitely needs undated seating (ripped vinyl chairs) looks very tacky and unclean. Would love to some seating with table for 2 vs just little round tables pushed together. Otherwise still a great place to meet up with friends!

Douglas Wong

Nice comfortable, large space lots of tables, enjoy the ice teas

Jon Veltman

The hours aren't the greatest for evening coffee drinkers, but the quality of the food and customer service are both excellent.

Ben Arledge

Fast and friendly. Nice seating, good for a biz meeting or meeting a friend.

Kelechi Abah

Excellent service here

Rebekah

Staff are super friendly and the drinks (which are so delicious and really good quality) are better priced than most coffee shops.

Tara McClellan

Lovely little spot! Friendly staff

Tina Fumo

Great cup of java

Brendan Thompson

Product: the latté here is on par with any chain that has an exclusive focus on coffee, if not a bit better actually. Service: my man was so personable I thought he was the franchise owner actually... But no I guess he's just happy to work there.

R Ramjohn

Nothing special about the place. Coffee w was a average. As well, no machine for debit or credit. Bring cash or Call ahead to order.

Pam Anderson

They have good coffee, lot's of options and the food is very good! I think the service can be improved for the drive-thru, it's very odd to go to a coffee shop and not be asked how your day is, or simply say "have a good day". A smile goes a long way in this type of business! I actually stopped going here because I felt the service was lacking.

Lamborghini Perlini

Espresso Frappé is my favourite summer drink

Kam Dalal

Best place for cold coffee drinks.

Ghost Jiffty fruit

Its expensive but they have a nice lounge and good tasting coffee. My mom gets a headache from it but I like it. The coffee leaves a chocolate aftertaste which leaves you wanting more. Again, its expensive and only can get one.

Human Karigar

Nice place to hang around. Offers some very unique eats. The sofas need repairs....

Angie Williams

First time visitor, had a delicious scone and a London Fog. Nice place to sit and read.

Amrita Dhaliwal

Normally I love this place I always get the caramel frapp. However I came here June 12 ordered one it was so much coffee no caramel so we went inside to tell the barista he had put to much coffee he advised me that there are 4 other customers he can’t deal with his mistake, once asked who the manager is he changed his tune made another drink for me after completing someone else’s and about to start another had to remind him I am also a customer, however this drink was wrong as well at this point I had enough and left. I will not order from here again if he’s working. Or possibly never come here again.

Jenny A

Atmosphere 5/5.. A spacious coffee house. There are 2-seater tables outside and they are “socially distant” from each other. I think this establishment has taken good precautions during the pandemic, including a dedicated entrance and a separate exit. Beverage 2/5.. This is the second time I’ve ordered a coffee or specialty drink here. Unfortunately, the expected flavour is just not there compared to other coffee places (e.g. Second Cup, Starbucks, Remedy). While I like to support the underdogs, I don’t know if I can justify paying more than $4 for a beverage that just doesn’t taste as good for the same product elsewhere.

Trishannah Gallinger

A little on the pricey side but very very good coffee.

Wes Inaba

I wish I could give this place a higher rating. I come here EVERY day on a stroll through the neighborhood. Their products are awesome...food and beverage. However, their counter service leaves a lot to be desired. It feels like nobody really cares to serve their customers here. I have often waited at the till for 5 minutes or more waiting for someone to attend to me. Often times you don't even get a thank you before they're off and talking to someone at the drive through. I still make the journey as it's on my walk and the coffee is superb. But I have grown accustomed to the lesser customer service and don't let it take away from the coffee I take to go.

Derrick Meyer

Great tea here. The furniture is a little worn with lots of tears in the vinyl but it's a cozy place nonetheless. Staff were nice and it's in a great location. Will come again

Andrea Lopez

Sorry no pictures but best coffee I've had in ages definitely worth the drive from millwoods

Tarantula Cake

It could use an overhaul in terms of seating. The chairs around the big table and creaky and rocky. I like to come here and study on the big table, however the seating is pretty uncomfortable and the table itself seems worn and out of place. The drinks and food are fine. The staff is amazing.

Landon Rentz

Very good latte and muffin. Friendly staff, offered to warm up my muffin which was a nice touch. Very clean inside, nice open and sunny.

Paul Smith

Fast service. Good coffee

Michael L

Absolutely disgusting. Calzone was worse than a frozen pizza puff. Maple machiatto way too sweet and watery. Latte also was too sweet - why is there even any sweetener in a latte!? Honestly there is no passion or care in this restaurant. It is reflected tremendously in the quality of the food. Most disgusting breakfast I have ever had. What a bad way to start a good day.

Heidi Lochhead

Clean place, friendly staff, lots to choose from. A bit expensive.

Matt Ayres

Big fan of waves. Very nice staff and good coffee.

Pavan Jacob

Great place for a good cuppa !

Gail Borwick

Great place to have a hot drink..I had the London Fog ! ..must try !?.. Great rest stop.. after a long walk .... bathrooms very clean and Covid safe , coffee shop Lovely Staff , happy and very friendly ???????? On sunny day few ???? tables/chairs outside G&T

Crimson Ink Contributor

I come here two or three times a week to study. It's a mellow location and pretty decent latte. Only one wall plug in, but if you sit by the front door and ask nicely, the friendly staff may allow you to plug your laptop in behind the counter. - lots of seating. - tasty food to accompany the coffee (sandwiches are good). - they offer a points based rewards program and you can load the points card with money like a gift card. Points can be redeemed for virtually anything they sell. - friendly and warm staff. Highly recommend if you're studying, having a Casual meeting, hanging out with friends, or planning an event.

Val

Top service. Enjoyed half sweet London Fog Roomy inside

Vanessa Igloo

Nice little place. Staff is very nice ☆

Joanne A

My boyfriend ordered me a coffee we left I took a sip and it was a cup of pure steamed milk. Brought it back got the coffee, ordered a muffin left and it was frozen. Won't be back very disappointed order a $3.40 muffin for it to be frozen.

Lukas

The staff is friendly, the prices are also fair. Very good is they offer real mugs and not only to-go cups. It is overall a nice cafe, good for chilling. They offer refills, not for free though. I can definitely recommend going here if you want to spend some time. Free wifi is included.

Crissy L

Friendly staff and great coffee!

Deonne Beaulieu

Amazing coffee and pleasant staff!

David Black

Great place for coffee. One side coffee and wonderful waffles. Pharmacy on the other side. Very friendly staff. Coffee always made fresh. No long lineups.

Samara perez

The drinks taste good but, it’s over priced and really slow

AMandazon “Amandazon”

Great environment to have a chat with a friend or get some work done. And they have some diverse options and non- dairy alternatives which I appreciate but if I'm being honest their brewed coffee is not very good. But the lattes etc are excellent.

M S

Good tasting latte & good size, nice place

Christopher Lui

Love their coffee and pastries! Plus on Wednesday you can get an upsize for free!

A Morris

Fantastic customer service and my drink was perfect! It is a smaller coffee shop so seating is limited but I would still recommend going.

Manny

Ordered through doordash, I had expected more tbh but I felt the drink was underwhelming. The muffin I would say was really good however.

Darcy Poburan

Stopped in for a coffee, pastry and a visit. Friendly quick service enjoyed our time

John S

My coffee was so stale that it tasted sweet and I had no sugar in it. This was at noon so it should be fresh.

Susan Chang

I have been coming here for years now and just wanted to express my appreciation for the place! Drinks are excellent as well as the snacks and sandwiches. Great place to get some work done or have a small group meeting. Staff are always very friendly :)

paurush sharma

It's a very quite place. Not busy at all. Staff are friendly. I have been a big waves cafe fan since Vancouver has a lot of such Cafes. Great part is you can get dark chocolate hot chocolate! Its actual chocolate they put, not the syrup! I wish they would spend some money on the furniture as it seems worn out.

Majed Alateeq

Coffee taste is average. Hope they use other coffee from different suppliers. They don’t have many food options. The menu is limited. The best thing about this coffee shop is the atmospher. You can study, chat with friends or have you coffee alone. I will visit it again and I recommend you all to give it a try.

Danielle Grant

Cute little coffee place, friendly staff, good quality coffee. Pricing is like Starbucks but is really tasty.

mylevis

A great little Gem of a place !

E O

One of my favorite small coffee shops. They are a chain but you wouldn't feel it in the shop itself.

claudia havana

good small shop for meeting or a small bite, go on Wednesdays they offer free upgrade thanks for great service allways

Sadi Nayef

Great coffee and awesome staff

jov tru

I love this place! It’s comfortable even with social distance now with pandemic. My favourite drink chai latte ♥️ and the amazing cranberry orange muffin. My only suggestion is about the servers, there are very serious... Maybe they should show more kindness to the customers.

Alyssa Huebl

Friendly staff and good food. They have a wide selection of teas, and you can smell them before choosing. Their coffee drinks are good as well, especially their mochas (both hot and iced), which are extremely chocolatey. The decor is nice and the cafe is quiet and cozy - a good place to read, study, or get some work done.

Lu Ding

Coffee is not bad, but drive through is so slow!! Even there was only one car ahead of me, it takes 8 minutes waiting time, made my appointment delayed! If you need a coffee in hurry, please go anywhere but not WAVES!

carol wildcat

Good coffee

Vivek Agnihotri

Good coffee, staff is very friendly

Adriane Da Silva

Great place to drink coffee with friends. Their drinks are tasty n red velvet cake is delicious.