Reviews of Ocean Park Plumbing & Heating (Cleaning Company)

J Liao

I highly recommend Evan and his team for excellent plumbing and heating services. Several months ago our strata discovered that many water tanks in our complex had malfunctioned valves, causing a significant amount of water being wasted each day. Evan was timely, courteous and highly professional. He replaced our expansion tank and fixed the problem quickly. This week I called and requested Evan specifically to help with my gas fireplace - I was able to get the pilot light on, but it wouldn't light up with the wall switch. Evan figured out the problem, had an affordable solution and was able to clean the fireplace all within the first call-out hour. I'm a very happy customer and will definitely call Evan again if needed!

Jonathan YAO (Jianing)

My water tank leaked yesterday, and I checked on google for a plumbing service provider. Luckily, I found ocean park plumbing and heating, Clint came promptly and told me that I have to replace a new tank. Today, he replaced a new tank and set up everything perfectly. Awesome experience and high quality service, friendly guy! Lucky to have them at my neighborhood.

Wayne Cameron

The servicemen was very good friendly would use again and refer you

Laura Faber

Great service and reasonable prices. The technician (David) was extremely helpful and knowledgeable. He came to service our furnace and kindly cleaned up our gas fireplace as well, we never knew it could look so clean! Thank you to the Ocean Park Plumbing & Heating team :)

Snowbettybc

Absolutely phenomenal service. Everyone was so kind and explained everything in layman's terms for me. Instead of trying to make me purchase a whole new furnace (like other companies did), they found the part locally and put it in the next day, saving me thousands of dollars. Very professional and personable. I highly recommend them and will continue to use them in the future.

Chris Lee

The leaking problem was fixed. However I still think I can rate two stars for the service. After a quick examination, the guy went back to his van and grab a soft pipe to change. He did not explain to me the problem, and the estimation of the cost. The work is so quick, just around 15 min I guess. After the change, he did not check whether the leaking is fixed or not. You should give me an estimation of the cost before you start. I cannot watch you do the job all the time. Wearing shoe cover is definitely not part of your SOP. At last, I paid $147 labor cost for a 15 min job. Good ROI for you. (I will feel better if I was told the cost before you start). That is it.

Ian

After being stuck on highway due to mva, these gentlemen apologized profusely and got right to work on our furnace. Explained the repair process in terms I understood and answered all my questions. They left after testing the furnace thoroughly. Highly recommended!

배성준

We had lower pressured water issue after City's roadside working. Mr. Clinton visited, checked and replaced main PRV filter with kind explanation why he was doing the job in each step. He finished his job with calling the City. I'd expected he let me call the City after his leaving, but he did himself. From the making appointment to the finish, everything was so smooth and I have no complain. I couldn't compare to other company about the cost though.

Kevin B.

I have had Ocean Park plumbing do four jobs for me and I was very happy with the price and quality of the work. I don't hesitate in recommending them!

B willyboy

Finally was able to fix my plumbing disaster in my guest bathroom - took time due to Covid. Ocean Park had come in told me the problem was cartridges in my 2 shower stalls. Bought new ones, they replaced them and left, so $600 later no improvement. Brought in another plumber who told me the cartridges were never the issue, it was the valve in the wall. Replaced that and all well except the 600$ waste with OP. On top of that, I had my fireplace serviced because OP had done a service 5 years ago, replaced $800 worth of parts, it never worked properly after that. The new gas man tells me that the fireplace isn't working properly and the issue is that when OP replaced parts they threw out the Orifice valve that regulates gas input. It is unsafe to operate and has been since their servicing. Because the fireplace is old, no parts available so have to shut it down and replacement cost is 6000$. Not good.

Brittany Heinrich

We used Ocean Park Plumbing and Heating when we renovated our old bathroom. They extracted the 40 year old pipes, roughed in the new ones, and were helpful in picking out the right fixtures at a reasonable price. The work was fantastic and I'd recommend them for all your plumbing/heating needs...not to mention the logo on the driver-side door of the company van is awesome!

Doug Hart

Great job! Dustin and Danial . Thanks for prompt and efficient service and I have no hesitation in recommending this company.

Philip DuMoulin

Best service ever....finished the job on time and on budget! Would highly recommend OPP&H! Thanks guys great job!

alex sherry

They have helped me out @ 6:00am on 3 separate occasions...I like supporting local grown companies and the ownership group are local folks who always pick up the phone and never let me down. My parents and parent-inlaws swear by them as well.

linda reid

Fast, courteous and professional! I would use them again and highly recommend them.

Ian Maguire

Same day service and super helpful. Highly recommend the team!

Erik Gretland

David was great even our dog loved him

Abbey Road South Surrey

OPP has done work for me in both the commercial and residential field. In every case they have come when called and performed exceptionally well. I would recommend them to anyone. I will continue to have them work for me in the future.

Nicole Stratton

Absolutely phenomenal service! Do not hesitate to use this great company! They have come through many times! Most recent was a very late night early morning job and the technician was great! Thank you!

Silvia Tindall

GREAT work - on time, polite, helpful Thoroughly recommend their professionalism

vivian duan

Tech support came to my house, very professional and efficient, fixed my gas furnace in 1 hr, and gave valuable suggestions,!

Berni Hunter

on time and excellent service.

Steve Prystie

Ocean Park Plumbing and Heating has saved the day for me on more than one occasion! From flooded dishwashers to pilot lights that won't stay lit, Dustin is always my first call. I even had a toilet clogged with candles and glass holders once (Kids eh!)... No problem for the Ocean Park Plumbing team. Punctual and fairly priced...thanks for the service with a smile Dustin!

Trevor Young

We found these guys through google. Automated communication was excellent. Labour price was reasonable and they fixed our furnace so we are happy.

dragan g

I would recommend this company to others 100%. Evan did a great job installing the new gas line, serviced the fireplaces and our furnace and then changed a part on our pool gas heather for free. A couple of months later (yesterday), the pilot on one of the fireplaces went off and I could not turn it on. I called Evan and he was at our place within a few hours and got it working again. This time he also fixed one of the fireplace fans (which was not working properly, was super noisy and for which we could not find replacement parts) and installed another part on the pool heather that needed to be changed and which I had ordered myself previously. This second visit was completely charge free. Also, Evan gave us good advice, knows what he is doing and he and his company do not deserve anything less than 5 stars based on the experience that we had with them. Needless to say, we will be using them again.

Rodger Brock

Efficient and competent technician. Reviewed the problem and options for solution and completed the work in a timely manner. Very pleased. I will use them again.

Jamie Duncan

Very good. Quick, friendly, on time and trust worthy. I would recommend them.

K Andrews

I couldn't have been happier with the excellent customer service I received from Clint. I called Ocean Park regarding a furnace issue & a leaking tap. Clint arrived within the hour,dealt with my problems & also gave me some very informative & useful information regarding my furnace.

Todd Higden

Great job, if you want it done right call these guys. Randy was a tree pro. Nice and easy to work with. FIVE STAR RATING, tub and valve install.

Ryan Samson

As a local realtor in the South Surrey area I always use Ocean Park Plumbing for all my clients needs. They have yet to disappoint and always go far and above my clients needs.

ed sheb

Very knowledged, very professional!

Kara Orringe

Update April 06/15... Today i recieved a phone call from Ocean park plumbing and heating to explain that they mistakenly left a meassage on another phone number, i appreciate that she called me back and will change my rating and base it on my contact with the young man they sent out first time (he did a good job) and the call back from the office. They didnt do any actual work for me so can't rate them on that. (Old review 1 star April 04/15 - They sent a young guy to look at the job I was requesting he admitted that he hadn't done a job this this and assured me he would pass the information to his boss who was experienced in things like this... He was actually a very nice polite young man took pics and measurements. I waited for 4 days and heard nothing so I rang them asking if they had discussed my job she told me that she would pass the message on and assured me that she would have someone ring me and give me my quote and talk about the job... Another 5 days later nothing so I ring again and leave another message still no reply)

Clayton Fisher

I used OPP last month to fix the dishwasher and toilets in my rental suite. Dustin and his colleague were on time, helpful, and very courteous to my tenants. They were quick, the price was great, and overall the service was excellent. I would definitely use OPP again!

Sara Jamieson

Easy to deal with and reasonable prices.

Don Mackay

Terrible! Doesn't deserve even 1 star rating. Job, Install new toilet, bathroom sink & faucet, kitchen sink & faucet, and new shutoff values for all three. So called plumber had no flex driver to tighten sink hold downs, so knocked cover plate off so he could do so, left for me to reinstall. He had to install kitchen faucet 3 time, left rubber seal plate off 1st time, 'O' ring seal 2nd time and only after being reminded that he had failed to do so. Toilet still working OK! Bathroom sink was installed without and silicone/putty seal around the rim in a laminate countertop (disaster in waiting) and the only reason I found this out the faucet was broken in installation and failed on 2nd use. Reinstalled the sink & faucet myself!... DYI rather than call these rip-off -artists at $95 per hr.

Jan Walls

Barry Maddon was very friendly, knowledgeable, efficient and effective.

Joe Bellavance

Ocean Park Plumbing were great to deal with. They were prompt and professional. The plumber did a first class job.

Jolene Bedard

Great service and very knowledgeable. Will continue to use them for all of our heating and plumbing needs in the future.

Tracey Hill

I needed a new furnace and wanted to install a heat pump in my home. After contacting several different companies I chose Ocean Park Plumbing Heating and Drainage. They were extremely knowledgeable, helped me choose the right equipment, efficient, on time and on budget. I highly recommend Ocean Park Plumbing Heating and Drainage.

Andrew Seymour

Great service! On time, fast and the price was right.

Yan David

I called to ask price the day before and tell me $205 Including two hours. The second day Two people came and I thought them was very professional. They came for two hours and 20 minutes and they couldn't fix it. They put some Drain Cleaners in and told me to wait over night, They charged me $410,,,,they say because an extra 20 minutes count as an hour, and Because they have a second plumber to count another extra...I told my friends that they couldn't believe it!! The point is that it hasn't been fixed, My Kitchenc drain is still clogging up..........

David Bennett

Quick friendly service. Reasonable prices and sent me a text message to let me know plumber was on his way.