Reviews of C Blu Service & Supplies Ltd (Cleaning Company)

Sharan Scali

DO NOT hire this company - they scheduled a time to service my hot tub, nobody showed up, I had to call back multiple times (because they already had my CC number) and the maintenance guy Ed started complaining to me about how the office shouldn’t schedule the times for him and then showed up the next day while I was at work - when I went to check on the tub when I got home nothing was working and now my hot tub is broken and he took zero ownership and charged my for the service.

Susana Mejia Portillo

A big THANK YOU to C Blue team and especially to Brian that helped me keep my pool perfect all summer. Brian is very knowledgeable and went above and beyond in giving me advise on maintaining my pool. Because of his great service we will be coming back for all our pool needs!

Pat K

Ed is a Miracle man! My pool was green, it had ducks frequently landing in it and other things living in it. There were several holes in the liner. The sand filter leaked, the pump leaked. 3 visits from Ed and I was swimming in a clear water leak free pool with no leaks in the pump house! Not to mention his customer service is on point and he is a pleasure to have here once a week! I highly recommend c blue pool services!

Nice Guy

As the name suggests they know what they are doing. You can also drop off your water sample and they give you the chemicals to match your pool.

Steve A.

Local spa and pool supplier for most brands. Very helpful and knowledgeable. They are a full service and sales company.

Nelson Baziuk

I have been a client of C-Blu for over 10 years! Brian and staff are always helpful and give the best advise possible for my Pool and Hot Tub which our family uses most all of the time. They are the REAL professionals when it comes to water care and maintenance! Nelson

Cam Moir

Poor communication skills, showed up with no call before hand, charged us to drain/clean/ chemical our hot tub, all my tub required was starter kit or chemicals to be dumped in. Inaccurate description of work on our very first invoice. Would recommend checking around with a different company, someone who is more hands on; or be prepared to pay for whatever someone feels like billing that day.

gary benjamin

Always received great service over the last 7 years! The knowledgeable staff at C Blu always takes the time to educate the client and have saved me from making costly mistakes early on with both our pool and hot tub. Product brands are top notch; pricing is competitive; water testing is quite thorough. I've never been sold more than I've required and have had consistently successful results with their balancing recommendations; especially when finding myself with really messed up water chemistry in the early years. They've always come to the rescue. I'd highly recommend them for all your pool & spa needs!

Julien Goseo

Very knowledgeable staff, and also very patient, they answered all my questions and took the time to explain to me different maintenance procedures for our parent's pool in Burnaby. Thank you I will definitely recommend you!

mle hirsch

I had the gentleman come out to figure out what was wrong with my jets. He determined the problem (broken/old pump) but didn't try to upsell me on anything. He was professional, didn't waste time and was in and out in less than a 1/2 hour. I've already recommended him to friends...

Linda Putman

Great staff

Trisha Murphy

1 STAR BECAUSE I HAVE TO !!!!! BY FAR THE WORST CUSTOMER SERVICE EVER !!!! SAVE YOURSELF THE TROUBLES AND CALL SOMEONE ELSE. CALLED TO HAVE A TECH COME OUT AND CLEAN OUR NEWLY AQUIRED POOL AS FALL LEAVES AND CONES WERE COVERING THE BOTTOM. $366.00 IN CHARGES INCLUDING CHEMICALS THAT THE TECH DID NOT USE AND WE STILL CAN'T SWIM AS HE DIDN'T USE A VACCUM NO NO JUST A NET FOR 15 MINUTES. MANAGEMENT WILL NOT EVEN COME LOOK AT IT, HE SAID I HAD TO PAY FOR HIS TIME !!!

Bernhard Toews

I have dealt with C-Blu for more than 5 years. Their service is par excellence. Brian is knowledgeable and his advice never fails to solve my pool problems. Pool maintainance is a business with many so-called "experts". C-Blu is the real deal.

ivy st. germain

I find the owner and staff very helpful and go out of their way to get things done. In the years that we have used them they have been excellent.

Michelle Carlson

Wow, what horrible telephone manners. I called to continue weekly maintenance service after I took over a rental property with an indoor pool, the man that answered the phone was rude to say the very least. I explained that I wanted to continue weekly pool cleaning maintenance, he told me that he couldn’t send anyone this week, so asked about, about next week, he said no to that as well.... I asked when then, he said he didn’t know and that he couldn’t find the appointment book, so I asked if I should call back, and he said again, he didn’t know. He didn’t want to take my number and was basically barking at me on the phone. Huge customer service fail. I honestly don’t know why they would let such a grump like that answer there phones. All I can say is, don’t give your business to this outfit, they have zero manners.

C Shirley

As other customer said,Brian is very nice and knowledgeable.He taught me how to balance the pool each time,answer my question with patient.Everu time in his shop,he makes me fell like meeting with my chemical teacher.:)he is like a doctor ,a real pool doctor!!

Amber Lee

One of your drivers cut me off in the Queensborough landing Tim Horton in New Westminster today around 10 am... Small pick-up with canopy.