Reviews of Optimax Steam Cleaning (Cleaning Company)

Conrad O'Dwyer

I called Todd in a last ditch effort to get the carpets in the house we just bought cleaned before everything was moved in, as it was overlooked on the sellers behalf. They had a dog and my whole family is allergic. I explained I would be willing to pay an extra “call out fee” if he could do it on such short notice. He came out on his day off and arrived within an hour of talking to him on the phone. He talked me through his cleaning procedure and promptly got to work. He did the entire 2nd floor carpets and stairs leading up, for an extremely reasonable price. I will NEVER rent a machine to do it myself ever again. When everything was said and done he did not even charge me the extra call out fee! The carpets looked great and we were able to breath again! Thanks Todd for the fantastic job and exceptional customer service. I will be using Todd for ALL my future steam cleaning needs.

Corrina M

Excellent customer service. I hired Optimax to do an area rug for me and Todd was most courteous and professional. I HIGHLY recommend Optimax Steam Cleaning for all your carpets and upholstery.

Margaret Yu

Todd was amazing - from the initial communication, free quote to the actual cleaning. Right from the beginning, Todd responded very quickly to all of our questions and requests. On the day in question, Todd showed up on time despite the dreadful weather which turned all road service into one big sheet of ice. He was very efficient and diligent in cleaning our carpets (3 floors with 2 flights of stairs), suffice it to say that he cared more about our carpets and walls more than we do. Initially, we thought the carpet was relatively clean and to engage a carpet cleaning company was merely to give us peace of mind before we moved into the new place amidst the pandemic. Only after Todd cleaning part of the carpet and us seeing the "before and after" effect did we realize how much we lucked out in engaging Todd. It was certainly a pleasure to have Todd - very polite, courteous and his quote was spot-on, no additional charges at all. We would certainly recommend Todd and Optimax Steam Cleaning to anyone looking to clear their carpet / upholstery at a very very reasonable price. And we would certainly engage Todd again in our yearly maintenance.

Lamia Fahmi

Todd was on time. He is very knowledgeable and uses good quality products. He cleaned our old carpeted stairs and a stained heavy area rug. Everything smells fresh and clean. We will sure use his services again.

Rhiannon Risidore

Wow!! Todd exceeded all of my expectations. Kids are messy, and he managed to get almost all evidence of my daughter's creativity out of the carpet in her room, which was more than I could have hoped for. I wish I would have called him sooner.

Tyson Ghostkeeper

Todd and his team are awesome! They make old carpets look like new and we've used them in our hotel for years now.

Chantelle Nellis

Todd came out same week I called. He went through his procedures and got to work. He was thorough and did a fantastic job. I highly recommend this company!

Shelley Robinson

Optimax was great to deal with start to finish. Booked around my schedule. Did a fantastic job on my carpets! Would recommend.

Yvette Malaka

EXTREMELY GOOD, so THOROUGH, RESPECTFUL, and AWESOME JOB, I COULDN'T BE HAPPIER WITH TODD. THANK YOU SO VERY MUCH AND GOD BLESS...all qualities above apply.

Catherine Stevenson

I cannot say enough good!!! I would highly recommend!!!! Professional, fast and well priced!

Sarah Meins

Todd did a great job on my old carpets and made them look new again. Great communication and arrived on time. Will definitely be using him again.

Marc Parent

Optimax Steam Cleaning is who we use for our Lodges and Seniors apartments. Todd is always courteous to our residents and staff. You can tell by the consistent high quality of work that Optimax cares about keeping your carpet clean. (Fair pricing too!)

Victoria Yanishewski

Excellent job! Todd was extremely professional and nice, and went above and beyond to accommodate cleaning our carpets with our schedule. Would highly recommend.

Jennifer Foo

Todd was fantastic. Very informative, thorough and did an amazing job. I loved that there was no pushy up sell or “added recommendations” it was all included in the initial quote and he came and did exactly what he said. Carpets look the best they have in a long time. Highly recommend his company.

C. Smith

Todd arrived early but not unreasonably so. He was quick to introduce himself, was friendly, courteous, professional, and a hard worker. The job was done well but not rushed and even though our carpets are 20+ years old, they look wonderful. All the stains on the carpet came up, and the cleaning products were pet safe. There was no lingering odour and the carpets were nearly dry by bedtime. Christina in the office was friendly and easy to work with; she was very accommodating to our schedule. We will definitely use them again when we need our carpets, upholstery or car interiors deep cleaned. We were very impressed.

Tina Wood

If you are looking for a HONEST and affordable steam clean company that will do an amazing job you must call this Optimax. I inquired from several different companies, some with 5 star reviews as well and they tried to charge me $600 for ONE sectional and pillows. Optimax did that giant sectional and pillows, love seat, 2 recliners and 4 area rugs, all of it in the $400 range. I asked Todd his experience and he said 30 plus years and I can tell from his results! He did such a beautiful job on my home and I have a white couch that was stained and in bad shape from being a fully furnished rental along with my rugs and other grey fabric seating and he made them look new again!! Thank you Todd and Optimax :)

Natasha N.

Professional service, prompt service and excellent work. I will use them again.

Dawna C

Todd did a great job. He was on time and my carpets look like new. I would highly recommend him again.

Marie Currie

We had an exceptionally filthy cream coloured wall to wall carpet that had suffered 8 months of two irresponsible pet owners. Optimax came to the rescue in a timely manner. Todd was professional, honest about what could be achieved and the price was surprisingly affordable. We were amazed at the results!!! Highly recommended and we will be booking them in the future for certain.

Hoda Tarrabain

We got our carpets cleaned by Todd. He was on time, professional, and did a great job. Great price too! Highly recommend!

Stephanie Topilko

The downstairs carpet at the house we just purchased was much dirtier than we expected. Todd did not charge more than the quoted price even though it took him much longer than he had scheduled. He got that carpet very clean! He was punctual, professional and very courteous. I completely recommend him.

Ryan Bullerwell

Excellent service, quality and punctual! My go to when I need carpets cleaned!

Melissa Smith

I can not say enough Great things about this service, - He was polite and Professional, He was there the next day after i called him. (and I called at 5pm) - The carpet that were stained are not anymore, they look Brand new! I would recommend Optimax to anyone and everyone! ( we were having issues with tape on the carpet and Todd was like here use this and the tape was gone in 2 seconds) If you are looking for a amazing service look no further! this is your Guy!!

Ibrahim Eideh

I work for property management company and have been dealing with Todd (Optimax) for close to 4 years now. He steamed cleaned town homes, apartments and common areas for our company. He puts the time and effort into his cleaning and we always get outstanding results. He's very responsive and flexible. He always accommodates even on short notice. His rates are very reasonable and does not over charge. Moreover, his customer service and trustworthiness are the icing on the cake. I always get great feedback from Senior management regarding his work and would recommend him for any type of carpet cleaning.

Chris Cuyler

I called and was quoted a reasonable price. He was more than flexible to change our appointment time when it conflicted with a prior engagement. He arrived and went straight to work, let me show him everything I wanted done and completed it in a timely manner. I sent his contact details to friends and family to use as well. The house looks amazing! Thanks again, Todd.

Maria Sherwin

Todd from Optimax worked thoroughly at cleaning all of the carpets in our house! The quoted price was very reasonable and the service went about and beyond!

Sheena k

Thank you Optimax! So incredibly happy with my carpets!! They look and smell AMAZING!

J Brisson

I was very pleased with my move out/move in carpet cleaning. And my sofas and dining chairs now look great!

rachelle tsiekos

Todd was awesome!! My carpets have never looked so fresh and clean. I would highly recommend him to everyone!

Joseph Henebury

The best carpet cleaning we have had! Todd was efficient and effective and shared his knowledge in a professional, friendly manner and also assured I was happy with the job before he went to the next area of carpet! Highly recommend!!

Donna Larson

The carpet looks fantastic. They were able to get stains out of the carpet, that I thought would never come out. The cost was minimal for the quality of work. Thank you Todd for the great job. We'll definitely be calling you again.

Michelle K. Root

I had my stairs cleaned. I have 2 dogs and a couple cats and my stairs looked absolutely terrible because of all of the traffic. They look fabulous! There are so clean and look as good as new!

Jeff davis

Absolutely amazing service and the price can not be beat! Had a sick and old cat that was on his way out and made a huge mess of a rental apartment carpet. Todd was on time...and the price was lower than the quote...but the carpet was cleaner than it was when I moved in!!!!! Best ever!!! Definitely recommend!!!!

Michael Jenner

Spectacular and professional work at LeMarchand Tower Edmonton by Todd from Optimax. Was professional and calm when we arrived for appointment 1 and the building water had been shut off for a leak. Back the next day 10 minutes early again. Kept me up to date on schedule as well. Within the unit quite simply revived the carpets, 5 chair cushions and a bench. Took the time to explain concerns with some stains. Several came out, a couple did not. Conclusion, if not sure what to do with a stain, do not guess and use the wrong product on it, call Optimax right away so the stain goes away. Price was very reasonable and full value. thank you, Michael

Leah Logan

This is the third time I have used Optimax and they are amazing! I have a little rugrat pup who seems to want to let the world know he lives here by marking territory. Optimax has been quick to respond to inquiries, gives thorough explanations, and overall has been amazing. The house/furniture smell great. I would HIGHLY recommend! Thanks Todd!!

Corinne Chan

Todd was very professional, thorough and friendly. I couldn’t believe how clean he got the rugs in our house. We had the carpet in 3 bedrooms, a living room and stairs steam cleaned.

Heather MacBeath

Our carpets look fabulous. Would highly recommend Optimax if you want a good job done for a reasonable price.

Rayanne Dorn

Todd did an absolutely amazing job, and provided over the top customer service. I had flubbed on finalizing our appointment a week prior (I failed to check my emails and respond to him with crucial information). I realized the night before, panicked, called him in the morning, and he did whatever he needed to do to accommodate my request (I was in a bind as I had tenants moving into the property the next day). I could not be more grateful, he totally saved the day (and the carpets)!

Samirah Sajim

I get my carpets cleaned every 3-4 months. Todd provides excellent, efficient service and my carpets always look great! I would definitely recommend Todd! Thank you ????

Diane Anderson

We were so pleased with the carpet cleaning Todd did for us. He was able to come on a Saturday, he was on time and very efficient. We'll definitely use this company again.

Mary Loewen

Todd did an excellent job on my couch and chairs. I highly recommend him.

Taylor Schappert

Highly recommend Todd! He charged us exactly what he quoted us and the quality of the service he provided was outstanding.

Darren Jones

Todd arrived on time, was professional and we were very happy with the results. Highly recommend this local company and wouldn't hesitate to use again!

Shana O'Connor

Todd did a fabulous job cleaning the carpets at my condo. He was very thorough and they look fab illustrated! Highly recommend his company.

Doug Tymchyshyn

Just had Todd clean our carpets. He was very friendly, informative, efficient and the response time to return emails and answer any of questions was very quick. Our carpets look amazing. I would definitely be using this company again and would highly recommend them. Thank you Todd.

Corinne Hewko

Todd, the owner, did an amazing job! From the moment I first contacted him his service was exemplary. He responded to my calls/texts right away, he was so careful not to touch the walls, or damage anything. The carpets were pristine and his services were so reasonably priced.Highly recommend!

Joan Smallwood

This company was amazing. Showed up early, were professional and took care in bringing the equipment in! I would highly recommend this company. Our furniture looks amazing, just like new. They will be back to do the carpets, and I have no doubt that the service and quality of work will be excellent. J Smallwood

Elizabeth Smith

Todd arrived pleasantly early, started immediately, diligently tried to fix the unfixable and cleaned the furniture so it looks great. Excellent service.

Martin Frigo

and did not disappoint! Our carpets look amazing after so many years of buildup and stains from two active kids! Thanks Todd! We will also be using Todd in January for more work. Very strongly recommend this local business with super affordable prices! We found our go to company!

Randy Erickson

It was easy to book with Todd. He sent a text on what time he would be arriving. When he arrived we reviewed what areas were to be cleaned; including a red wine stain. Carpets look great, red wine stain is gone. Reasonable prices and great service.

Judy Reuner

What an amazing job Todd did today on these carpets. We told Todd we weren’t expecting magic but just do the best you can. And what do you know.....magic! Thank you Todd.

Allan Hough

Todd and the team at Optimax are professional, timely, and always polite. I use them regularly with my job and I have never had a time where he did not exceed my expectations. We operate an emergency based business, response is everything. Todd and his team are there for us every time we need them. Recently, I had an issue that involved a diaper and it not being on the baby as it was supposed to be! This created quite a mess of our new carpets. Todd and his team responded within the hour to assist and ultimately save our carpets. I would highly recommend Optimax to anyone that requires carpet cleaning services. Commercial or Residential, he will exceed your expectations while also bringing a professional edge that not many carpet cleaners have.

Alison Lodermeier

Todd was simply amazing! So professional, polite, and did an amazing job explaining the procedures he uses to get the carpets sparkling clean! We had several stains and the carpet was very dirty from the previous owner. We used another popular company and did out whole house, I was very disappointed with the results compared to what todd accomplished in my home! Hands down I will be referring to everyone I know! My carpets looks brand new!!! And they are 15 years old!!! Thank you Todd exceptional service and customer service! Alison

Cassidy Smith

Todd was awesome! Did a thorough job steam cleaning our couch and gave us tips and pointers to keep the longevity of our furniture. I love that Todd was willing to meet us on our schedule when the other guys give you a window of when they will show up. Todd was on time and I didn't have to waste my day. I will definitely be using Optimax again!

Jai Mar

My husband and I can not say enough great things about Todd. His work is amazing, he arrived, set up and was started by his quoted arrival time and the end result was incredible. We will never use another company. No hidden fees...what Todd quotes is the price. Prices are insanely low for the quality that you get. Thank you Todd for being amazing and for saving our carpets. You are our family floor cleaner for life.