Reviews of Steam Clean Express (Cleaning Company)

Becky Amthor

Great service. Our carpet had been the unfortunate catcher of our dog's medicated pee stupor. The fellow I spoke with on the phone (Dan) was helpful and the fellow that came to do the cleaning (Sven) was great too. They came recommended to me and I'd highly recommend them too. (You can't even tell our dog had any issues on the carpet!) Thanks Steam Clean Express!

Marilyn Luft

This was the best cleaning my carpets have ever had. Peter worked so hard, going the extra mile to get into every corner. The carpets have never looked so clean! I highly recommend this company and I commend Peter for the excellent job.

Mike Hogue

Had Sven come over to do a long overdue couch (x2) cleaning. Was incredibly professional and friendly. Did a fantastic job on both couches. They look, smell and feel new. Thank you so much for your work. Keep it up and I will definitely use and recommend Steam Clean Express.

Correna Rae

Kind, courteous and efficient. I had the carpet on the stairwell, hallway and one bedroom done and am happy to report the results were amazing. Also had kids mattresses done and they are now in mint condition. Thanks, Steam Clean Express!

Charissa Splane

Carpets look great and customer service was excellent!

raili beaman

They came to my house and cleaned my couch. He was very knowledgable and explained what he was doing and how he was cleaning it. it made me feel very secure that he got the scent and stains out, and they werent coming back. He went above and beyond his job and even cleaned a bit of my carpet and kept saying how much he loves a happy customer =)! I was very happy with their services and they gave me a huge peace of mind. I will use them again!

Pixel The Walking Databank

Excellent job and a cool guy to talk to as they work. very quick and thorough

Darcy Blair

Dan is always pleasant to deal with, prompt with responses, and the end result is always satisfying! Thanks again Dan!

Jennifer Necyk

Once again, Dan and his team provided timely, professional, detailed results. We've used them for carpet cleaning in Red Deer many times in the past and will use them in the future. Thanks guys! ????????????????

Heather Moraal

It took a couple of calls to changes dates around (my doing, not theirs), and they were patient and professional throughout. They arrived on time, were courteous and explained the process. They worked quickly but thoroughly. We are happy with the results. Would recommend.

Tyler Rutherford

Very poor experience after carpet cleaning where my 60" TV was found broken. I had the TV working 100% just prior to clean, set it aside and turned on as soon as the carpets dried to find vertical lines and a mark of impact to the lower left corner (picture attached). Contacted manager who denied his employee would have done this, stated he would get back to me and has not. Would not recommend these cleaners to anyone. Response to owners response: The TV was moved to the side right beside the carpets. It's a 60" LCD TV, for you to state he "never even saw a large TV" is either false or shows the carelessness of the tech. We were using it right before the cleaners came with no damage, gently moved it over, so stating "it is more likely it broke when the tenants moved downstairs" (we moved upstairs?) is also false and deflective of the lack of accountability. Very disappointed with the professionalism of this service.

Cindy Sparrow

Great team who offer exceptional service and fantastic rates. Were able to book the date and time we needed, the tech who arrived was professional and did an excellent job, and the entire experience from the first call to the end was terrific. Would definitely recommend Steam Clean Express! 5 out of 5

Megan Miller

Incredible work manship and customer service, Dan was fantastic coming up with a plan to address my problems. He took care of everything from start to finished. Along with being extremely knowledgeable, the work was completed in a timely manner, I was provided updates throughout and the finish work was 100%. Thanks Dan for all your help!

Leslie Quinton

Excellent service from making the appointment to completion of desired service Thank you

Ry McDons

Great service. My carpets have never been so clean. Steve got out stains that a previous company was unable to. Carpets left feeling soft and looking brand new!

Kevin Wood

Excellent service, they came and did my fathers carpets, difference between night and day. The gent that came in to do it was very professional, explained what he was doing. Would highly recommend for anyone wanting an excellent job done on their carpets!

Stephanie Rush

I was very impressed with Steam Clean Express! They came and cleaned my carpets while I was out for the day, and I came home to a nice, fresh home. The fact that they accept e-transfer made it that much easier for me. I didn't have to wait around to let them in, or to pay afterwards. I will definitely use them again!

Shannon Anderson

A job very well done. Could not be happier with the whole experience.

Krista Connelly

Very professional company, Dan is great to work with. Lining up an appointment was easy, the day of they arrived promptly and did a wonderful job on cleaning the carpets for a move out. They also offered to come back if anything showed up after the carpets dried. 100% recommend them for their friendliness, professionalism and how great the carpets turned out. Thanks!

Tannas Dawn

Arrived on time, Ira was pet friendly, followed COVID protocols, did the job and left. The quote was "spot" on - I forgot how easy this was and how refreshed the room looks! I will be doing this annually going forward :) Quick - easy - and refreshing

Jac Domrow

We've used Steam Clean Express twice now, once for couch cleaning and the other for carpet cleaning. Both times Sven went above and beyond and did an amazing job. Our couch is loved by two drool-y dogs and he had it back looking like new. Our carpets also looked great after being cleaned and raked. They were able to accommodate short notice and dealing with them was very easy. I would highly recommend using Steam Clean Express.

Emily Maki

I highly recommend using Steam Clean Express! They are the only company in Red Deer I trust to clean my carpets. They leave my carpets clean & as fresh as can be, our family also LOVES to add on their Ozone machine to purify our air and get rid of pet smells. CHOOSE THIS COMPANY! You will love the results. Thank you Steam Clean for the best carpet cleaning we have experienced.

Tom Gilchrist

We have used Steam Clean Express for several years to clean all the carpets in our apartment complex. They have been very accommodating in responding to our needs, prompt and the quality of work is excellent.

Wes Giesbrecht

Always my first call whether it's a move-out steam clean or my own home! Dan and the team are fantastic!!

Troy Howard

Steam Clean Express is one of the best companies we have ever worked with. They are very professional and they have one of the best guarantees I have ever seen. If you need your carpets clean then you have to call Steam Clean Express. I couldn't be happier with our carpets.

Tammy Petitpas

They were very friendly and efficient for my move out clean..

Michele Herba

The service was excellent and they did an amazing job on my carpet. Some stains I didn't think would ever get clean. Great job.

Lori Wigmore

Excellent customer service. Thorough job. Will definitely use this company again.

Mike Bourque

Excellent results, and great customer service. Dan was very professional and kind, well worth the money spent!

Jesse Fox

Great service. Called and booked last minute on a Saturday and am very impressed they went out of their way to accomodate the rush! I will recommend them to anyone!! Thanks so much guys!!!

Ryan Facca

I had Dan come in to clean the carpets in my new to us home (2012) the carpets may have not necessarily needed to be cleaned, however we wanted to have a fresh start. We didn’t really notice much of a difference from before. I suppose maybe my expectations of having a more “fluffed” look and indents from previous furniture kind of reduced was beyond the procedure done because it didn’t really seem like it had that effect. Overall Ot was affordable, quick and the carpets dried quickly as well with the procedure he used. Thanks Dan

Andrea Warkentin

Steam Clean Express does a great job and I highly recommend them!

Kelly Crawford

I would definitely recommend Stream Clean Express! I basically had a "carpet emergency" due to pet accidents and they came the very next day and did an excellent job on my light colored carpet.

Dale Wilson

We had a really good experience with Steam Clean Express. The guy that came was Dan and he was professional, polite and very nice. He was fast and did a great job. Pricing was reasonable and I would recommend them.

Shaniya Yung

Great experience!

stella morris

I have good experience with steam cleaning Express it is my first time but they're doing very good job so I am planning to use these service again very soon

Joanne Sanderson

service was immpecable, as well as extremely friendly. rates were reasonable. overall expierence was superb. Would definitely reccomend.

Janet Willson

Outstanding service and the carpets came up very nice. Thank you

Joon Choi

Effective and quick carpet cleaning service.

Natasja Willms

The service was great and reasonably priced. No more allergic responses to my carpet!

Patti Forsyth

Arrived on time friendly polite great service highly recommend will use again

Wade Elliot

We took advantage of Steam Clean Express's offer to clean one room for free. We had a few difficult stains from our pets. Sven came by and did an amazing job! He is very knowledgable and thourough. We've called again a few weeks later for a quick job and within two hours we were taken care of. I'll be calling again when I move. I would recommend Steam Clean Express to anyone and will. Thanks

Shak C

I called them for one of my rental Suites. The guy was fantastic. He came in and did the work and I paid over the phone. He even took the time to text me a cell pic of the finished work as I was out of town. Very good and very convenient. I would absolutely use them again.

Linda Abrahamson

The company cleaner called in to say that he would be arriving early & if that was ok with us. He was fast at his work and did a great job except for not moving one of our furniture pieces back, so therefore where the chesterfield had covered a piece of the carpet, that part wasn't done. Called the company owner & explained the situation; he told me that the cleaner could come to fix it but I told him that it wasn't necessary & I would do that small piece myself. Would definately get this company again.

Craig Bertagnolli

They were quick, kind and the carpets look great.

Peter Darby

Sven did a great job - polite - a pleasure to have in our home - high quality work - he helped us with good advice Would highly recommend this service

BJJ Mama

Have been calling on Dan, and of course Sven as well, for 15 years now and they never disappoint. Professional, easy to work with, accommodating, very kind and considerate, great value. It’s a strongly recommend from us! Thank you for always doing a great job.

Carli Chalmers

I was very happy with my experience with Steam Clean Express- booking was fast and easy, they were on time and efficient for the actual cleaning and did a great job. Their quote was accurate and fair.

Georgina Bishop

Dan is amazing he has an awesome team behind him. We have used Steam Clean Express for years. We will continue to use Steam Clean Express in the future. Very professional and friendly we recommend Steam Clean Express to everyone.

Виктория Сергеевна

Had Dan, the carpet cleaning technician, come over last week, he was professional, called us when was late and was very patient and understanding when we needed to put away our pets. He did amazing job on our carpets and stairs and a rug! Also had given us some pointers. Appears to be a hard worker. Thank you!!! Vika

Barb McIntyre

Great service and would recommend this company!

Martin Willms

Quick, efficient and effective work. Well done.

Mckenzie Dave

They were very professional and were able to clean my carpet and couch in the time they had outlined. They quality of work was exceptional. the price for the job was adjusted to the size of what I needed cleaned. Will be using them again in the future!

susan mcdougall

I had a nasty grease stain I could just not get out of my carpet. They came and conquered and did a great job on the rest of my carpet which I didn't realize needed to be cleaned. The technician was courteous and efficient. I would definitely have them back and refer them to my friends and family. (My carpet smells amazing)

Adam

Excellent job, arrived on time and answered the questions I had. Will definitely be a repeat customer.

Kelly Lane

Easy to book, on time, excellent results, couldn't be happier with the results, professional, courteous and polite...would 100% recommend to others and definitely use again.

Lindsay McKnight

We always call Dan for our carpet cleaning jobs in commercial buildings. He is reliable and does a great job. Would recommend this company to others looking for their carpets cleaned.

Traci Albert

Have used Steam Clean Express for over 20 years. I have always been very happy with them.

Sven Dogg

We got our rental suite cleaned which was heavily soiled from previous renters. We thought we had to replace the carpet but the technician got the all the stains out, even the candle wax. He was very professional, polite and informative. We would use this company again for sure!

Kirstin Ball

Chose this company based on reviews and was not disappointed. Polite, fast and was there the next day both times we called. Super great service, will use again.

Murray Hollman

My family has been using steam clean express for over a decade 2 times a year. Their techs are always very professional and we always look forward to seeing them.

Kathleen Thorsteinson

Very impressed with this company. The person who took our call when scheduling was beyond friendly, polite and very helpful. They were on time, and very knowledgable about cleaning and getting out stains. They cleaned our mattresses, couches, and floors. We were so impressed with them that we also had them clean the floors at our office.

Kim Strome

The gentleman that arrived a bit early was very courteous and did a thorough explanation before starting. He worked quick and efficiently. My 2 bedrooms, 7 stairs and living room turned out great. He got out make-up stains that were definitely not current. I would use them again and highly recommend this company.

Colleen Sorokan

Always do a great job! Friendly and professional!

onome aya

I was very disappointed, carpet cleaning went well till my key was missing and they didn't want to take ownership. Dan was rude and unprofessional for a business that should focus on customer service. Never again! You guys were rude and unprofessional, its not the property management's job to find a key you did not return to me. Put it in your policy that you feel returning the key is not your responsibility. I complained and told you I wouldn't let it go that why you eventually refunded the money. Its not only about carpet cleaning but customer service, being professional and accountable for errors YOU made. I didn't loose my own key...it was in YOUR possession... your response again is rude and not taking ownership...NEVER AGAIN!

Catharine Coupland

Did an excellent job ! Professional job !!

EPSS Works

Once again they did an excellent job on some extremely well trodden carpets! They were friendly and extremely accommodating. It is so refreshing to work with a company that is so professional and personable! They go above and beyond!

Nadine Russell

Was very open to the schedule changes from my end!! they were friendly and professional. My only complaint would be the price and my scratched floors. When they arrived i asked for less work than initially requested. The price never changed from my initial quote when it should have. I also felt like it was a little high for the amount of work that was even done. less than an hour in the home, maybe 600 square feet, and now my floors are very very scratched from their equipment. While there is a huge difference from before, i wont ask for this company to come back based on those 2 things alone. Thankfully the landlord was okay with the floors being scratched, and understood it wasn't from me and im not being held responsible for that damage.

Brogan Thorsteinson

We had a great overall experience! Fast, courteous, professional and tidy....we would recommend them to friends and family!

Tristen Louis

Really nice people and did a good job on VERY old and dirty carpets :)

Tammy Seaward

Excellent customer service with knowledgeable Technicians. Would highly recommend!

Samantha Montgomery

Satisfied with absolutely everything that this gentleman did. I would highly recommend him!

catherine leigh schafer

Made my home carpets look like show home quality. Steam Clean Express really impressed my landlord on the walk through final inspection. Very professional and personable. Absolutely recommend them!!!

Sharon Anderson

I had a visiting dog that had an accident. They came quickly, cleaned. The stain didn't completely go away the first time so they came back the next day and did a touch up - completely gone!

Dan Beauchamp

If you care about quality but confused about who to use, check out our web site for awesome consumer education-- steamcleanexpress.ca. Also take a look at our cleaning packages to see what is best for your needs.

A C

Great service. Cleaned my new to me and motorhome top to bottom. Did a nice job and was very helpful. I would recommend!

Vikas Gupta

Great service...on time, good knowledge and good prices and were available on short notice.

Randy Bollman

Daniel from this company did an amazing job cleaning carpet after the water damage I was unable to move alot of funiture but he moved it all and moved it back this company cares I guarantee your satisfaction with the company

Jenn Khoei

I have used this company twice now and both times they were fantastic! Very friendly, reasonably priced and excellent work completed. Will definitely recommend and use again!

Therese Thompson

Steam Clean Express did a great job with our carpets. Got some stains out I didn't think would ever come clean! Would definitely recommend them! Therese, Red Deer

nicki gram

I had my sister's new cat over and it had quite a few "accidents". These guys showed up as soon as they could, and not only did they get rid of the smell and stains, but had my carpet looking better than before. It's great to get service like this in Red Deer! Thanks for the Galaxy tickets!!

Baldwin Noreen

They went above and beyond. I was really happy about every aspect of their services, right from the 1st phone call. Would definitely use them again.

Blaise Wilson

Sven was very professional, prompt, and did a great job cleaning the carpets of our new home. He recommended an add on for pet dander as the previous owners had pets, and it was very thorough. Our son who has allergies has had no issues. - Catherine Wilson

David Martel

Dan and the entire team are professional and care about doing a good job! They have been cleaning our commercial carpets for years. Highly recommended!

Brent Hamel

Very well done

Mitch Froehler

If you want professional and reliable service I would definitely recommend Steam Clean Express. Won’t hesitate to use them in the future!

Scott H

Dan and Sven are so pleasant and curtious, they took pride in doing a good job.

Cambridge Apartments

No matter how stained the carpets are, Steam Clean makes them clean and fresh. Excellent business!

Richard Bell

Steam Clean did an amazing job of cleaning the carpets. They were prompt and very professional. I would recommend them to anyone. Thanks for a great job.

Ken McCurdie

Thank you Dan for the Incredible work on our carpets, it's like having brand new carpet in our house. I will definitely recommend Steam Clean Express to anyone needing cleaning services.

Lillian Ragan

Steam Clean cleaned 3 love seats and 2 arm chairs. One was very dirty and the other had an ink stain on it. They did an incredible job and everything looks like new. The worker was very polite and considerate. He worked very quickly but through. I sure would get this company again for any future cleaning. Thank you.

Brian Lester

As a property manager we use Steam Clean Express exclusively for all of our residential properties. They get more stains out than any one we have used in the past and always do an excellent job. I would highly recommend them.

Matthew James

Excellent customer service, we were notified ahead of time of any delays. The price was not above what was quoted, and the job was completed efficiently and thoroughly.

Janice Hrushka

Great Customer Service! The technician was very professional, arrived early, and was very knowledgable. As well the person scheduling was polite, and accommodating. I would highly recommend, and I will use them again myself in the future!

Maureen Bakken

excellent have used for at least 15 years

Melinda van Sloten

Great cleaners and super nice! Use these guys if you need your carpets... cleaned!

Erin

I have used this company for years. They came highly recommended and I have never been disappointed since. Their work is perfection!

Tony “TonyB” Bishop

Excellent customer service and always do a fantastic job. Thorough, Professional and Friendly Staff/Operators who know their craft and go out if their way to ensure the customer is happy.

Katie Holmes

We were getting our house ready to sell and needed to have the carpets cleaned in a timely manner. I was able to book an appointment very easily, and they picked a date which best suited me. We had our main floor, couch and loveseat done. The couches looked absolutely amazing, as if they were brand new. With two large dogs, it was hard to keep them clean. Also, there is no longer a "dog smell" in the home. Great choice for carpet cleaners. Fast, efficient, and thorough!

patricia mrenica

Very good job. very fast and courteous employee. Thanks so much!

Stephanie Coughlin

Great experience, they even cleaned my infant sons mattress which had a few stains on it. Highly recommend this lovely company to help rejuvenate your carpet and upholstery. Thank you!!

Leon Bilodeau

Very helpful and quick to deliver service AAA+

Cathie Sonnenberg

We recently had our carpets and a large sectional sofa cleaned by Steam Clean Express and couldn't be happier with the results! The tech was friendly/professional, and prompt. As well, we'd had our light beige sectional cleaned by another local carpet cleaning company in Red Deer six months ago, and were very disappointed with the results. Steam Clean Express was able to get out all the stains and our sectional looks new again! We will definitely use Steam Clean Express again and will recommend this company to all our friends/acquaintances.

Kristie Epp

Did a great job. They look great and he did our rug at the front door as he was leaving at no cost.

Francis Guy

Our schedule was tight, Steam Clean came with short notice and did a Great Job.

Ashley Saunders

Excellent service. I would definitely use this company again.

Judy Ziemmer

I received a flyer in the mail from Steam Clean Express and was very impressed with the quality of the information in it - especially their stated commitment to integrity, expertise and customer satisfaction. Before booking them, I did a web search to see if their mission statement and advertised claims matched up with the reviews posted by past clients. I found that all of the reviews I came across were extremely positive for this company. When I called, they were able to accommodate my preferred date of service and were very prompt at returning my call and organizing the appointment. Peter carried out the cleaning and was prompt, very professional, thorough and attentive to all of the details that a customer appreciates. I had a grease stain in my den from my office chair and I had used some products on this previously, with no success. Peter was able to remove it and I would have to say that not since my carpets were new have they felt and looked so great. Their pricing was very competitive and reasonable, especially given the excellent level of service provided, and I will now definitely be using them as my cleaner of choice each year.

Julaine Beattie

Dan did an amazing job, will recommend to anyone I know! Thank you so much!

Hilary Stone

Steam Clean Express continue to earn my business - efficient, professional, and friendly customer service... reasonable prices and great results - and locally owned too!

Deborah Hansen

We've have used the services of Steam Clean Express for numerous years. They have always provided great service and value. Never have we needed to have them to return and re-do a job. We highly recommend them.

Nancy Morneau

Very professional and arrived on time did a great job.

Crystal Badger

Very happy with my cleaning services. Went the extra Mile. Thank you!

Jessica Friedrich

Very easy to deal with. We were moving into a new house that hadn't been professionally cleaned before the previous owners left but Steam Clean Express did an awesome job cleaning our carpets

tyler baker

fast excellent service. went above and beyond what was required. I have done the steam cleaning myself through rentals and found the steam clean express does a far better job and a lot faster for a good price. no comparison

Mary DeLong

Excellent service! Have used other companies in the past but this company is by far the best - carpets and furniture have never been so clean. No toxic smells. Very helpful and courteous, professional staff. Highly recommend!