Reviews of Merry Maids of Niagara (Cleaning Company)

Nora Mclellan

They came out in a snowstorm and made my messy place look terrific! Great service!

Robert Steinbauer

Merry Maids have been cleaning our house for about 2 years now and we are very happy with them. The service is excellent

Patty Vant

Very Courteous ????highly recommend this Company

S

Unprofessional, not organized and it hasn't been as detailed as I would like (missing many things to clean while dusting, and mopping, barely clean glass shower area, etc). They are not as detailed and get in and out as fast as possible, which can be disappointing.

Sam Sherman

Zero stars. Made an appointment 2 months ago to get a vacant unit cleaned between tenants. I get that due to the quarantine, times have been tough but it’s an empty unit with no people or furniture and a lockbox entry so it can be contactless.... First off the owner scheduled my appointment on the wrong day and didn’t call to confirm anything so when I called to confirm he said he could maybe move it to the right day... Secondly, the maid cancelled all together DAY OF (2 hours after appointment time) and we moved it to the next day with a new maid making me push my tenants move-in a day later.... For him to ultimately cancel my clean all together at 7pm the night before. Such a rodeo and not worth it. Would never book with them again.

Boop Boop

The last couple of months have been ok. Unfortunately it hasn't been as detailed as I would like (missing spots while dusting, barely doing a once over in our showers, etc). Some of the cleaners are FANTASTIC while others are not as detailed and get in and out as fast as possible, which can be disappointing.

Billiejo Grant

I worked for this company for one year 3 months nothing but disrespected by the owner Bill and his side kicks. Only good thing about working for him was the clients. Bad pay overworked and not respected by the owner. I have never said anything bad about any company I worked for till I worked for him horrible experience.

Tara LEcuyer-Laciok

Great Service! Billie Jo @ Patricia were extremely friendly, professional & efficient. My house looks great! Thank you so much, excellent work! I will definitely use this service again.

Green Belt Glass Games

Great value

Chris Hilyer

Very accommodating and flexible with dates and times. They provided excellent cleaning service and are very friendly. I would recommend this service to anyone! Always on time and care about the little details (neatly folded towels, etc.). Overall, we are very satisfied.

Jean-Andre Marchand

I did a simple grime remover spray on my new house after they "cleaned" the bathrooms and the bottom of the tub outline had a ring of brown as the grime dripped down the tub to the bottom. All my shelves were still full of dust, kitchen counters were brown when I wiped them and I seriously question what they cleaned thoroughly. I had to reclean my whole house by myself as none of it felt clean. Not impressed with this service.

Niagara Mom

I’ve used Merry Maids a few times with great results. They get in the crevices and corners better than other services I have used and the cleaners were professional and friendly.

Todd Garrett

I’m going to start this off by saying this company is atrocious!!!! The owner Bill is too greedy to purchase new tools for his HARD WORKING girls. He’d rather tape together broken items used for cleaning, tape up unsafe extension cords, just bare minimum for the amazing service his girls provide! I would like to see himself use the broken tools and create a beautiful cleaned home himself! I have a great amount of respect for the staff that do what they do with what they’re given. He absolutely does NOT put himself in his staff’s shoes. All he cares about is the money he puts into his own pockets.. stingy and cheap. I would give 0 stars !!!

Sarah James

Not focusing on cleaning. Just in and out. Not professional.

Jane Doe

This company, is HORRIBLE, as you can see they only response to positive comments because they refuse to acknowledge how poorly the owner runs the company. He sends the girls with broken or taped up equipment, I'm very impressed by the girls and there hard work they do with what they have been given. The owner only care about his own pocket clearly because they girls are only making minimum wage for a very physical job! I'm so appalled by the owner and his lack of respect! The girls are very nice and always do there best. Hats off to the girls that work hard, with little to no respect from the owner.