Reviews of Cosby's Septic Service Ltd (Cleaning Company)

Winston Abernethy

It was friday morning and our sewer was plugged. We didn't know what the problem was and we had a group of friends coming out to stay at the place the next day. Matthew (Cosby) came out and ascertained we needed to find the septic tank ... nightmare Friday but, although it was a long weekend he and his crew showed up early next morning, dug around and figured out the problem, fixed it and were gone before the guests arrived. I was bracing myself for a reasonable bill, especially considering the timeframe and level of service, and was blown away by his invoice. I totally recommend them.

t P

Matt has great expertise and handled our large job like a pro. He was always very professional and collegial. We would highly recommend Cosby Septic! Thanks Matt!

Ray Rosettani (Fort Erie REALTOR)

Local Septic inspector as well as contractor. Have done business many times with this company for Septic inspections when selling home.

Derek Lee

Major septic backup after hours called and they got back to me immediately. Came out and fixed problems. Have used before and would highly recommend this company.

Sheryl-Dawn Ryan

No show twice! Promised to call and/or email estimate but I never heard from them! Horrible customer service!! Call someone else!

T Mumby

Quick to respond. Great service.

James Lalonde

There knowledge and services are by far the best in the business

Heidi Melloh

Awesome company!!! Came very quickly as we had a bit of an emergency....highly recommend them....Thank you!!!!

Marion Morrison

Outstanding service! Cosby's showed up as scheduled, and despite a recent heavy snowfall from the night before, they got right to work. The septic lids were dug up, the septic pumped and risers installed all in a timely manner at a very reasonable cost. Definitely recommend them and will use them again.

Kyle Johnson

We lined up Cosby to install a holding tank in Wainfleet back in May. After securing the permit, matt was lined up to complete the work. Next week, next week, next week was the answer we got for a month. No problem, we waited. After a month, we expected matt to reach out and never did so we decided to call the plumber he said he lined up. The plumber was not aware of our project. He then stated the tank at Moody's had a long lead time, so we called Moody's and our specific tank could be ready in less than a week if ordered. Once matt came to take some 'final' measurements (we believe these were his first measurements) almost 5-6 weeks into the 'project' , he told us a large tree had to come down in order to install the tank. Our neighbor allowed us to use their yard to get around the tree as it is very large and mature and would not be environmentally friendly to just hack it down, matt didn't see it possible and failed to show up to look at plan B. Plus, after 6 weeks, you think a plan would have been in place for tank delivery. I measured the tank, the space and I don't see how it would not have fit... Matt would not answer phone calls nor would he show up to multiple meetings we were supposed to have onsite. He just would say he was coming and wouldn't show up. We waited multiple days for him. No answer no call no show. At this point we had already paid a $1000 deposit so we felt we owed it to Matt to let him come through on the job but enough was enough. We are seeking another company to complete the work and will not work with this unprofessionalism. After asking for my deposit back, they simply refused. This is money in the bank, they wasted 2.5 months of our time, we have not been able to use the property all summer due to no tank on the property. We are saddened during this time of covid that we cannot get out of the city and enjoy the country property as we hoped to. Please do not use this company, this is the most unprofessional we have ever been treated and do not want our experience to be felt by others.

Lee Macsai

Fast and efficient!! Helped us out on Easter weekend! Great service and just a great guy!!

rick patterson

Read google people

April Sadowski

We had a septic tank issue on New Year's eve day. Cosby's was fantastic. They came to our house immediately and fixed the problem. Excellent service. Thank you so much!

judy curtiss

After a no show and no returning of calls from another septic/excavating company, I thought I would give Cosby's a call and they came out immediately to my elderly parent's place who were dealing with a sinkhole from a broken drainage pipe. These guys were friendly and carefully evaluated the situation. They had a couple of other appointments that afternoon but assured us they would be back right after them to hook up new pipe where the break was. This was a great relief to my parents and myself as there was rain in the forecast. They came back just as promised and did a fantastic job for a very fair price. They were courteous and kind. I highly recommend them. We are so grateful that there is local company with integrity like this around here. Thank you so very much again. My parents are very grateful too. J. Curtiss

J-C Tremblay

They are fast and reliable. We depend on them!

rick wilsher

Best service period...from answering calls to actually showing up for appointments. I had booked one company and they were a no show...second an answering service took my call and no return call....I searched best septic company and these guys came up....I called they answered and showed up and were very kind and informative. These guys have my business as long as Iive here.....

Trish Hogg

Cosby Septic assisted us in an Emergency related to our Septic System. They arrived promptly, diagnosed the problem and went about figuring how to fix it. They had us up and running within the day. Very professional! We very much appreciated their excellent service!