Reviews of The Home Depot (Cleaning Company)

Denis R Potvin

The store was clean but cluttered. There were 2 aisles closed and the bathrooms were out-of-order. The aisles are short so items normally found together in other stores may be difficult to locate. A few of the items I was looking for were out-of-stock, of course. However, the staff is very friendly and courteous, and they seem to know what they're talking about.

Stephanie Martin

Super helpful

Neb Ahrens

At this Home Depot, the staff are incredibly friendly, and always go out of their way to help me. It never takes long to find someone available if you need help finding something or making a decision about the right product. I have had a staff go out of their way to help me put together a large order from numerous departments, and ensure all of my purchases were shipped and delivered to me, together. I find the store is always clean and well organized, and my dogs are always made to feel welcome when I bring them in with me. It is always a pleasure to shop at the Parry Sound Home Depot.

Aron Reeves

They don't always have what you need because of their size but staff is always friendly!

Mike Hamelin

Very friendly and good service

Ken Goode

Took care of me well, Very helpful staff.

Ben Settimo

????

Tom Dabek

Hopeless. Dont deliver what they promise, dont pickup phone and not super helpful in store

J C (Spaulding)

Alright with the exception of loading my truck with alot of cement employees were walking by not offering to help i wasn't impressed

Dewan Sahu

This HD is in parry sound. Great staff. Jimmy at the lumber desk was very helpful and very cherful. Lumber yard lady was great to deal with, especially since there were many trucks there with trailers. I plan on returning to this location for the remainder of my project wood.

Jeremy Kennedy

I can honestly say that I had a wonderful experience with the Home Depot staff, they were pleasant and very professional. I truly recommend this location.

GABOR KIRALY

They have got anything you need however a bit pricey

James McCarthy

Not really a great place as many people are not social distancing.

Kyle Byron

Service is hit and miss. Usually good.

Sherrie lee Cormier

You can find what your looking for in most cases with help from staff .

Aiden Rosewell

Good

JC Barriere

Lots of cottagy stuff, plus all the usual LBM. You'll definitely find anything you're looking for. Also, very competitive pricing.

Ken Whyte

Rented a van here to haul all the wood I bought. Great service on the rental, Jimmy was great. So much better than those car/truck rental companies. This was simple, available by the hour. Only downside was that you are unable to reserve online or ahead of time. So you take a bit of a chance that one of the vehicles will be available.

Olga Leschuk

Excellent service. Very pleased with the consideration.

Richard Burnside

Friendly helpfull staff lots of products

MaverickT883

Helpful staff, very clean

John Welsh

Very helpful

Dave Welling

Best Home Depot I’ve ever shopped at in Canada or USA. This place has a culture of service and care in its team DNA. Older staff, friendly, knowledgeable, fun and service oriented from the greetings to the managers this place gets it. I’m doing a home renovation myself now given these economic times and my teachers are Home Depot videos and Home Depot staff and I know accomplish things I never did before or knew I could. A DIY dream team. Thanks to all my homies at Home Depot Parry Sound

Richard Willson

A great help

Derek Beland

Helpful staff.

Jacques Rathwell

Store messy with cement bags broken open on the floor etc, ect.

screaming cat channel

Good location

Galina Antonenko

Great service, very helpful and pleasant staff

Taylor Strawbridge (freight90)

Had what I needed. Self checkout is open. Much better than the Lowe’s nearby which usually has its self checkout closed.

Mark Crocker

Always helpful, just didn't have what I needed.

Peter Saar

Home Depot like to sell you items they don't physically have. Never order online from them. Selling on speculation should be illegal. Selling on speculation should be illegal.

Jennifer Beasley

Horrible customer service! Woman spoke over me the entire conversation and would not let me speak to her manager. Ordered online and couldn't even give me an idea of where or with who I could follow up on my $1000 order with.

Lucienne Rodriguez

Helpful staff

Tim Ryeland

Nice store, good and clean and organized. Helpful staff

Andrew Waithe

Customer service is was aweful

Denis R. Potvin

Typical Canadian Tire with very helpful staff. The store is always clean and well stocked.

Latina4Life

This review is for the Barrie ON store!! I used to think highly of this place until I bought a fridge. I bough it on December 14th, they promised me it would be delivered before christmas on the 21st. I had no fridge for my Christmas dinner. I did not receive a phone call on the 20th as they had promised. I called on the 21st, They claimed there was no delivery detail and a glitch on their computers. We had to use coolers for our Christmas dinner. They then said it would be delivered on December 28th. Again same story, no record of delivery. I am angry and disappointed on the service. Went into the store and we were told, there's no need for you to come. Fridge will be delivered on December 31st though my fridge is already in Barrie, when the delivery company called, they said your fridge will arrive sometime during the 31st we were third in line! After all the waiting, lies and wasted time we were to wait again. I am angry and this experience has been so bad that I will never purchase anything from Home Depot I dont recommend anyone buy a major appliance there. They were dishonest to make a sale! I bought a fridge from a different major store, they matched the price and delivery was made already. Home depot doesnt care about their customers satisfaction so long as they make a sale!!! Horrible, unprofessional experience, the escalating department manager promised he would call me back and on the 30th and turned out the guy wasnt even working thst day another lie to brush me off!! People be careful of this store promises!!

Barbara Langford

Very helpful staff when I was looking for flooring.

Edward Stavin

Very helpful staff here in Parry Sound. I was looking for 1lb propane canisters as the other blue big box store in the plaza was sold out. HD had 63 packs of 4 in stock according to their web site but unfortunately in storage up high. No lift driver was available. The lady clerk was not fazed. She contacted her leader and got approval to package 4 individual canisters for me. Love it. Thanks HD.

Nick Ryeland

Best prices on lumber in Parry Sound (by at least 15%) and they had all my products in store. Very satisfied.

Chris Corbett

Bought an LG dishwasher from Home Depot it was broken on arrival with an error code. Terrible customer service from Home Depot terrible customer service from LG Home Depot basically washes their hands of the problem even though they sell LG products neither Home Depot or LG stand behind their products they don't have a repairman in my area so I'm still waiting for them to figure out how they're going to send someone to fix the dishwasher if it can be fixed they will not take the dishwasher back LG will not take it back and neither will Home Depot. Zero stars for LG zero stars for Home Depot extremely frustrated and disappointed will never purchase appliances from either company again!

Carl Baillargeon

Nice place to get building material

Wendy P

The staff here are amazing! Super helpful and always available????

sergio pires

Didnt have much selection as other home depots

Wolf Jorn

Staff are very helpfull! Because the have the drive in closed, I had to load all the wood on a card and weel it out to the parking lot. Because the helpt me to load my trailer. So that was Ok!

Brad MacMaster

Staff are knowledgeable, give good advice, even trade referrals.

Liisa Kokko

I looked for syber special. Nobody came to help even i was the only customer, almost anyway. I needed also filter for my furnace but i couldnt reatch and extension cord was twice as much as Canadian Tire. I went home and ordered everyting on line.

Wayne Melnechuk

Best lumber prices in Parry Sound

Dave Bennett

Great place and helpful staff, but they couldn't find me a spade shovel. It was in a bin, but they couldn't find it. Hmmm

Dan Ziffle

Cull lumber 70% off

Dixie Jensen Brown

Everyone always proves prompt service and all are very friendly... The products I have purchased even 4 years ago (freezer) is still running great... At the time it really saved the day as everyone's assistance meant I did not lose all the food in my old freezer that died ... it was early evening but they helped with securing a delivery truck that same evening, as long as I returned before closing... All the help and service was great!!!! And still so very much appreciated. Have a great day!!!

유툽10년차

HD

Daniel Hefford

Very knowledgeable staff. I have never had any issue trying to find stuff here .

Thors Beastley

Good staff, store is well organized.

Tamara Collison

Understaffed and when you need help you cant find anyone when you dont need help they harp to help you

Alexander Zorin

Home Depot as usual

Brett Martin

Staff is always helpful here. Busy in the summer.

David Brodie

standard fair

Jeff Reva

This place doesn't open until 9am on Sundays. The hours on Google need to updated.

Dan Howard

Found the staff very helpful and knowledgeable, a pleasure shopping at Home Depot Parry Sound

Jeremiah Latour

Staff is not very knowledgeable or helpful.

Suspect Puma

(Translated) Grrrrrrreat (Original) Grrrrrrreat

Marty Mannisto

Professional

Tissingtons Family

Always very helpful and friendly staff.

Gary Morris

Goid customer service.but they dont assemble items you buy .like canadian tire

Robert Melon

Very nice and helpful service

steve eltringham

They price matched on a DeWalt cordless drill that was the same style and make at Canadian Tire that was $20 dollars cheaper.

Andrew Ryeland

Quality products.

Heidy Kuczak

Got what I needed. Thanks

Christopher Hughes

Its a home depot... not much to be said. Didn't have what I needed but thats ok.

Laura Fraser

Great service

Kathy Rosewell

Automated phone service sucks! Press 1 for store hours....I press 1...I'm sorry you pressed an invalid number, try again! Uggh.

Luke Shannon

Doing a renovation near this store. Really nice and helpful staff here. Bought tons of stuff from them and got some good tips as well. Will be buy lots more from them

Michael Kent

On the floor helpers, not very helpful. It seemed like you needed to be female for them to show much interest. Bring your wife or girlfriend, might help. Other staff was good!

Larry Simons

I shop here fairly often, so I know my way around. If you need help it's sometimes a little hard to find, but the staff are very friendly and helpful.

Roly Wight

Minamal stock And NO I don't want a credit card Paul!!

Steve B

Who does not love this place

Sebastian Koch

The store was small and didn't have what I was looking for I was in cottage country and wanted to get a Axe and torch fluid and could not find anything.

T

Store stock is poor, lack of products that are supposed to be in stock and lots of products they don't even carry.

Jayne Tomlinson

Great staff. Good selection of products. Great for home improvement needs.

Cary Goshinmon

Excellent service and assistance. Return/exchanges are customer accommodating. Been to other Hone Depots, but this is one of the best for customer care!

Grant Bertrand

Good service

Barb Anderson

Difficulty with getting help. But, once I did it was ...ok.

Craig Bradley

Nice staff

Nancy Milne Johnson

I had the good fortune to have Paul Nickelo assist me when searching for appliances for a new house build. He took time to snswer all my questions, made suggestions about reliability and local service for products, checked for availability within my timeline and and we stayed within my budget. Great job!

Cathy Morden

Love wrapping paper

Ryan Michaelis

Took a while to find someone who could help me in the end left with out what I wanted.

Mi ShoppingBag

I recently purchased a bunch of flowers from the garden center at this location and the sales representative taking care of the plants there was extremely helpful and friendly in locating everything I was looking for. I could see that they really cared about the flowers and plants they had there and they looked absolutely beautiful!! I almost bought every plant! Thank you!

Kirby Freeman

Smaller version of store. Drive-through lumber yard is closed for winter and poorly maintained. Was not designed for northern Ontario. Very pushy appliance sales. Customer service desk is very helpful but many of the staff on the floor have limited product knowledge and I always double check any advice I receive

Aaron Seaton

This location has wonderful and very helpful staff.

Jason & Kristi K

What a great start to the morning: Needed some materials, stopped in, and left in an even better mood. Such friendly staff and always so willing to help you out. Much different than any other Home Depot (or other big box store). Too bad you can't share your level of service with the rest!

Chris Smith

Good selection. Helpful staff.

Chrissy Flanagan

Our sales girl was super helpful

04ranger40

Good place for the diy er

Daniel Chometa

Great staff at this location very helpful

Todd Parker

Clean and very friendly

Marcel Belanger

Selection is good, the prices seem a little high but guess that's everywhere nowadays!

Randy Gardner

Got good service and quick

Kevin Healey

Like a toy store for larger boys

bil milar

I use ALL the box stores in Parry Sound. The staff @ Home Depot are friendly and mostly quite knowledgeable. If in doubt, ask for the expert in the department before entertaining questions that require trades knowledge. The outside yard drive through is "golden" when picking up multiple items, or heavy bags of concrete/mortar. Quick and easy most days.

the person

Very polite and attentive. Help me find what I need quickly. Cut any wood purchases to size. Good stock and variety. Lots of parking. An overall great store.

Cam Jamieson

The deals are better than any other home depot

art lafontaine

"Half of a normal Home Depot" Everytime I desperately need an item for my cottage it's always out of stock at this store, or they don't carry it -and you have to order it in. This week for example; my roof was leaking bad on my RV camper I needed a 5 gallon pail of roof sealant( a common item) I figured the Parry Sound location would have it -Wrong!! They had zero in stock and said it would take over a week to get it in .I had to drive over 100 km's return to the Huntsville or Orillia store to get what i needed..The Huntsville store had 7 in stock and the Orillia store had 6 in stock.Do not depend on this store to have what you urgently need - pickup what you want at other Home Depots on your way to Parry Sound and save yourself a trip.

Aldercy Cott

good

Kathryn Plunkett

Bought our new kitchen here. Sue the kitchen designer was great. She was very knowledgeable and extremely helpful.Covid-19 made delivery and Installation tricky but Sue helped us every step of the way.Very pleased with the finished product

Karen King-Williams

It was a great experience they were friendly and willing to help

Sam Haskim

Terrible service! A lot of the staff have no knowledge of there department. Staff are snappy and miserable.

Roman and Mary Szymczak

Service and selection are usually great but with lockdown, it takes days too get anything. What do you do in an emergency?

Miles Thompson

Need for traffic control in the yard. Summer drivers aren't smart enough or courteous enough on their own. Staff are helpful for the volume of people

Michele Lavallee

Very helpful stafg

Dana Berman

Poor. I have never been more frustrated with the lack of common inventory. The staff suffers from a general lack of intelligence or motivation. Unbelievable! Whenever I go there there is only about 3/4 of the ingredients I require, thus the job cannot be completed. Don't waste your time.

Richard Chapman

Good to go

Budgie Grotesque

As others have said, this store is quite small and under-stocked. Do get a bit tired of the staff walking around asking if i am going to put this purchase on my home depot card.

Jae Beausoleil

The associate was very courteous & helpful.

Christian Brouwer

Big store, has everything

Peter Morley

Good

Mary Collison

Ok place

Barnie Jacklin

Everything you need pretty much at One Stop Shop, Associates kind and knowledgeable and fairly courteous. But not Canadian

Heidi O.

Easy drive through section to load and pay

Karen Birch

They were closed after their telephone recording said they would be open.

Deborah Gilchrist

The staff is what sets this store apart from the rest. All are helpful and friendly, every time.

Wendy Watkinson

Polite staff and well stocked

Michael Bowering

great service from Christine

Milan Macesic

Had everything I needed for a job. Some of the staff do not know their department. I asked for a hardware piece and the associate had no idea. I found it 10 minutes later.

James Henshaw

They had what I needed. So, Ya it's OK.

Bill Park

The gave my wife a Pine 2x2 and told her that that was hardwood as well as giving her a #2 robertson bit when her list that I gave her specifically said countersink for the 2 inch # 8 screws that she was to get for goodness sakes if you are going to have folks work hardware and lumber at least folks should be trained that pine is a softwood and that a countersink is not a #2 robertson bit

Tim Emerson

I have had really good help with my online order today , thank you Home Depot

Ken Shar

Excellent service. Just wish they allowed dogs as I had to leave someone outside with our dog. We cannot or wouldn't leave our dog at the cottage alone for over 3 hours for our round trip. Cottage is not air conditioned and is very hot.

s str

Went in an hour before they closed and the staff were so helpful! Was directed to the first tool I needed to pick up and then went to pick up some lumber, that's why the 4 stars instead of 5...lumber quality is garbage from their suppliers! Not the first time we picked through a skid to find a few good ones this needs Home depot's attention.

Marlene Vella-Higgins

Usually has what you need

Pamela Stiles

Purchased plumbing supplies. Managed to get what I needed but employees not very well informed. Took an hour to get. Little copper fittings and faucets. Like the place though usually have what we need.

Brani Sulek

Very good customer care.

Rick Putman

Good store.

Pat Martin

Awesome people to deal with

Roger Chen

Very helpful staff.

Tim Stiles

Wide selection of tools. Staff is helpful

Brian Schnurr

Very prompt service! The attendant was at my car before I even sent a request. Received my correct internet order!

Al Land

Was in and out never had a problem lots of people to help you out

Mary Vassallo

Great customer service ... staff so friendly .

Richard Mehedan

Everything you need to work on any of your projects in one place ; with great people willing to help you out.

Jason A

Lacking quite a bit in its products carried compared to other locations. Staff are friendly and helpful. The yard staff are great.

Stephen MacDonald

Always willing to help.

Bill Blast

Worst store I've ever been in. Inventory is terrible and/or they don't carry 100's of items listed on the web site . If I'm looking for something specific I have to drive more than an hour to Bracebridge. Thank god Rona and Home Hardware are here for backup

Greg Skinner

Friendly Staff most are very knowledgeable

Jan Burgess

I love this Home Depot in Parry Sound. I had to go in two days in a row and each time I had a clerk offer to assist me near the front and they didn't give up until I had ALL of what I wanted. I didn't get told 'aisle 56', they took me over and helped me find what I wanted on the shelves and offered suggestions. I am impressed! You rarely get that in the city!

Aleya Wight

Well.. everyone is a contractor in this town and gets a discount. They take people's words for it and not go through the correct process. Most of the staff are very nice, they all seem to have a great time at their job. Just wish policies were followed, especially when they price something wrong and then treat you like an idiot until you tell them they have to honour it. Watched a manager throw a fit after I tried pointing out the problem. "Do you even know what OSB board is?!?" In all honesty I should have filed a complaint after her rude interaction with me.

Richard Weir

Great knowledgeable service. Friendly staff.

Brad Boltan

The gentleman who took care of me was kind, courteous, polite and took care of my order by checking on hand stock and all of it was available at the store and it was a one transaction order. Nice to deal with someone who cares about customer service. Quick, easy and efficient a rare thing these days in our Covid world.

clifford Vankoughnett

Always terrible service. So many examples I could use. They will not pick up the customer service phone. The long-haired guy at the front will not help you but is constantly trying to sell you a Home Depot credit card. I returned Two boxes of ceramic tile’s that were sold to me cracked and found them on the shelf for sale again a week later. I have also purchased new tools that were obviously a return and used in the box. I have found my two select go to people when in the store who are the only two who will offer any kind of help that is worthwhile.