Reviews of Maid in T.O (Cleaning Company)

Average Rating:

DESCRIPTION

Here we offer you the feddbacks of real people like you who purchase the products of Maid in T.O (Cleaning Company) in the area close to Ontario (Canada).

Nowadays the firm has a rating of 4.6 out of 5 and the score is based on 127 reviews.

You may have noticed that its rating is almost the top, and it's based on a high number of scores, so we may be pretty sure that the valuation is very accurate. If people have bothered to evaluate when they are satisfied, is that it works.

As you know, we don't usually stop to give reviews when these are correct and we usually do it only if we've had a problem or issue...

This Cleaning Company is classified in the category of House cleaning service.

Where is Maid in T.O?

REVIEWS OF Maid in T.O IN Ontario

Janet Ellis

I use this service for a deep clean of my three bedroom house. They require little direction and offer a very through job. Better then my regular service.

katie guiry

Very happy with both the online booking and the service of the cleaner. My condo was shining bright by the time she was done and I will definitely use their services again. When it comes to home cleaning I find you get what you pay for.

Romain Avril

First time using this company and I was really happy with the work which haven't been the case with many other companies I have used in Toronto. Reliable, on time, detailed work, anyway highly recommended!

Matthew Macpherson

Kathryn McNally

They did a fabulous job!

Lauren Chen

Great service. Completely reasonable prices. Ilana, who came to help us out, did a great job. The only reason I'm not giving these guys 5 stars is because Ilana was by herself, and I think she could have used some help.

Sarah Stonehocker Shaikh

Efficient, professional and thorough.

Michael Buzny

Website lies, they’ve lost cleaning crews, so if you live outside the downtown core they won’t come. Of course you have to book an appointment first to find out that nope they don’t come to your area. Useless

Anna Hopkins

Very reliable, easy communication and always a great job!

Ashley McEachern

I'm a working mom of 2 kids and just needed a break and some help. I booked this clean as a special treat for myself and my family. We spent the morning tidying up everything, then everyone left the house for the entire day to accommodate for the cleaners who were supposed to come between 11:30am-1:30pm. At 2pm, no one had arrived, or called. I called and was told they were late, but could arrive at 3pm. After explaining that my kids come home from school then, they said they would send two cleaners to get it done by 6pm., but offered nothing else. Anyone with 2 toddlers knows you cannot clean a house with them there, and it's too cold to spend 3 hours outside with kids after school. This was unprofessional, unreliable and unforgiving service. I had used them once before years ago and had a bottle of wine go missing, but decided to give them a second chance. Obviously a terrible idea. Any decent company would call when they were running late, especially 4 hours late. Do not book this service, even if it is 'convenient'.

Paige Reynolds

I’ve been using Maid in TO for a couple of years now and am very happy with the service! The bookings are so easy to manage yourself online. They are also very responsive over the phone. The cleanings are great and thorough! No complaints.

Lauren Lam

Cleaner worked hard and did a deep clean. She was punctual and I had no issues.

Peter Chapman

Great service. Showed up on time, worked quickly and house looks clean!

Beverlee Swayze

The cleaner was professional and did a good job.

Athmika Punja

They did a really great, detailed job! And the booking process was so easy.

Allie Dunbar

This is the happiest I have been with an apartment clean. I added an additional $25 "pet fur removal" option and my rug looks incredible. I will be using them regularly.

Rachel Langan

We’ve been using maid TO for 6 months and have had nothing but positive experiences. They’re polite, punctual, and do a great job. Definitely recommend.

Daisy Dowdall

We've used Maid in TO for years and are always very satisfied. Special shout-out to Diane for doing such an amazing job during a recent move-in clean!

Thomas Lee

George Craig

Fantastic clean, and incredible attention to detail, felt like we were returning to 5-star hotel. Diane did an amazing job, will be using Maid in TO again and requesting for Diane!

Calla Lee

Diane was absolutely amazing! She was so detailed, friendly, and went above and beyond our expectations.

J. Paul Nadeau

I was moving and needed the apartment thoroughly cleaned upon my "exit". A friend of mine recommended "Maid in TO" and I am extremely happy that I followed her recommendation. The service was exceptional and the cleaning was meticulous. The prices are very reasonable and the staff are great to deal with. Five stars all the way!

Melissa Warner

Always very responsive, organized, professional and cleaners do an amazing job. I really appreciate the few clock booking. For a busy working mom - they are a life saver!

Anita Ali

Update: I had a cleaning service yesterday and the cleaner moved items on the kitchen counter to clean the area underneath. Still not at 5 star but getting there. I have used cleaning service twice till now from Maid TO. On both occasions the cleaning was done professionally. I won't say they are very thorough, like they don't move table to clean underneath, or move things on the kitchen counter, they will only clean the open space. I find their pricing and quality better than some big cleaning company brands.

Nikki Cesare Schotzko

Maid in T.O. did an exceptional job in our three-bedroom home after fairly extensive first-floor renovations--and the daily fluster of a home filled with two enthusiastic young children and a perky Bernese Mountain Dog! So much so, in fact, that the next day I called back and scheduled biweekly cleanings. They were extremely thorough, efficient, and lovely--and every time they've come I've fallen back in love with my house again.

Lily St. Louis

Maid in TO is superb. Very efficient booking process, friendly fast and thorough cleaning service. All around 5 star experience.

A Withers

Bijan Soleymani

Great service. They really know how to clean all the different household areas, such as what cleaning products can be used where and for what result. They are also very helpful in regards to general household matters such as replacing air filters. They will happily explain what cleaning products are being used in my house, which is a concern since I really like to know that green products are being used. They leave my house sparkling & clean.

Ed Squires

Linda Muneka

Great service - the ladies that came in for my move out clean did a fantastic job! Will recommend.

Amar

Diane did an amazing job cleaning my one bedroom loft. She was very thorough and transparent with what she was able to do. She did a great job with the kitchen and washroom especially. I would definitely recommend her and Maid in TO!

Keven Ages

We had used the service once before and weren't satisfied, however MaidInTo sent us a GC, so we decided to give them another shot and I'm so glad we did. The 2 people they sent cleaned our house better than any other cleaner we've ever hired, we were really impressed.

Ted Killin

Maid in T.O is an incredible service. I was lucky enough to have Diane as my cleaner—she's absolutely wonderful! She went above & beyond to scrub my home to a perfect sheen. And I'm grateful that she gave special attention to my kitchen, which really needed the extra TLC. I will definitely be hiring Maid in T.O again. It is very, very worthwhile, and will totally rejuvenate your space.

Cam B

I've been looking for a good maid service for a while and am so happy that I found Maid in T.O. I love that I can book online and pay with a credit card! (Features that are surprisingly difficult to find in 2018!) The maids were punctual and did a great job. I am now a regular customer :)

Candace Darbyshire

It felt so great walking into my house after it was cleaned by Maid in T.O! It was so fresh and clean - just what I was hoping for. Very happy with their service and will definitely use them again.

Sukriti Sharma

Got a 2 bedroom condo moving out deep cleaning done. They were quick and thorough and the job was very well done with some parts of the house specifically the washrooms looking like the day we moved in! Would def recommend.

Jeff Renihan

Alex Beauregard

Another great service, another happy homeowner, I highly recommend (Apr 3/21). A great service! Efficient, reliable and accountable...it allows me to delegate and trust that the job will be done to the highest standard. Highly recommend MaidinTO

Christopher Caira

We had an overall good experience with Maid in T.O. and would recommend them to anyone looking for at-home cleaning services in Toronto. While our initial cleaning wasn't up to our standards, the representative we emailed with was very understanding offered to re-do the cleaning at no fee. The re-cleaning was excellent and Maid in T.O. turned what could have been a negative experience into a positive one. Keep up the good work!

Janice Tinker

Booking was easy, nice lady that came in, very pleasant, and early! Did a reasonable job, but after she left I noticed that there was dust left around the electronics and things weren't as clean as they should have been for the cost. I let them know, and they said they would send someone the next day. As I was having company I'd already cleaned it over. 2 days later they said they would offer me a discount card for my next clean. I'm still waiting ..recommendation? I'll pass

Gloria Arze-Bravo

Good, fast cleaning service.

Michael

Maid in T.O did such a fabulous job cleaning my home. They were extremely friendly and did an exceptional job. My place is the cleanest it's ever been and it is a breath of fresh air to have this service done so well. Highly recommend this service!

Prajjwal Bhandari

Diane was great. She cleaned this place very thoroughly and managed to clean up the place much more thoroughly than I expected. The place looks amazing and I'll definitely be using them again.

Chloe Tse

Svetlana Malykh

I've used Maid in To several times now for move in/out clean in my rental condo properties. So far they did a great job every time. I tried another company before that was cheaper but had a very bad experience with them so I'm very pleased that I can rely on Maid in To. Very professional customer service, quality work, seamless booking/billing/payment procedure. I would highly recommend this company and will use their services in the future.

Payal Shah

Very happy with my first service, and also the effort they took to reallocate someone for the requested time slot.

Heikki Sillanpää (Dkstr)

Total joke. First time cleaning was done badly and granted we got free second round but "deep cleaning" was not really worth of it. Second time the already ridiculous two hour (???) waiting window stretched hour over. I am sure cleaners themselves are not the problem but how the company is run. We are going to put our money elsewhere from now on.

Matt Stephure

Diane performed a deep clean of our home today. She was extremely thorough and our house is gleaming. She was good with our animals and highly communicative. Very satisfied with her work.

Janhavi Nandre

Diane is an incredible cleaner, we have signed up for her to come very 3 weeks and she’s done an amazing job each time. Very professional, diligent and through. Would highly recommend.

Nicholas Ignagni

Cleaner arrived on time within the window. Our place was scheduled for a move out clean, they where very accommodating and let us know they would call 1 hour before the clean was done for inspection!

Nicholas Hill

Spotless. Very impressed.

Farah Jadavji

Extremely pleased with the level of service and quality of the cleaning service! I have tried other cleaning companies and they do not measure up to Maid in T.O's professionalism and quality control. Highly recommend..THANK YOU MAID in T.O! :)

Gord Morgan

Fantastic job from a fantastic service!

Matt Learoyd

Diane was very thorough and did an incredible job cleaning our apartment. Money well spent. Highly recommend using their services. Like that they gave the option for bio-degradable cleaning products so it smells great too.

Katherine A.

Have used this company twice before and found they cleaned really well. It's also easy to schedule online.

Juliette Edwards

Great service from booking to when Diane came! She was extremely nice and professional and did a great job. Will definitely use this company regularly. Would highly recommend.

Meg Sethi

Super happy with the service!

Maria Shtutman

I was very happy with the service. The apartment was very clean and also it was quite fast.

Esa Hassan

Samantha Lotmore

Jay Yerex

Cleaners rushed. Was charged for services that were never provided

Kelum Peiris

This is first time that I used a cleaning service. They cleaned way better than I would and did it 2x faster. The cleaning was done very professionally. I think I'll keep using Maid in T.O in the future!

Kyle Bachan

Melinda Marrs

We received this service as a baby gift and what a gift it was! Our house was cleaner than it’s ever been. Maid in T.O were quick and so thorough. Great gift idea.

Bryan

Diane did a great job! Very professional and thorough with her work.

Kevin Allan

The crew that came was speedy, detailed and very friendly. I am using this service regularly now!

Miriam Zitiso

Maid In T.O exceeding my expectations! It was very easy to book the service. The pricing is competitive. The cleaning team was professional and did a superb job. Without hesitation, I recommend Maid In T.O!

Melisa Trujillo

We've used Maid in T.O. several times, both for regular cleaning and thorough moving out cleaning, and were happy every time, the cleaning teams were professional, friendly and did a good job on the cleaning. The website is easy to use.

Hubert Razack

I have been using Maid in T.O regularly and have always been very pleased with their service. The cleaners are friendly, very professional, and do an excellent job. Highly recommended!

Richard Pimentel

The quote was completely unreasonable. You can't request a simple clean, a standard package is calculated to your homes square footage. quite simply they need beter flexability with service options.

Kaleigh Tait

Maid in T.O did a great job cleaning my one bedroom apartment. I was not home during the service, but communication with the Maid in T.O team was seamless and I came home relieved to find that my place was spotless with everything in its place :)

Bartek Shaarani

We use MaidInTO on about a 6-week basis or so. We've had pretty good experiences to date. I'll say that both the team that coordinates all the bookings and the cleaners themselves are highly communicative, which is great. The actual cleaning itself is pretty good! We have a bit of a larger space to clean so sometimes there's some attention to detail we feel is a bit lacking, but certainly nothing major. You can comfortably and safely rely on their service.

Mitchell Irving

We had a truly wonderful experience with Dianne, who renewed our small condo space by cleaning places we didn't even realize needed it! She was prompt, incredibly courteous and connected with us in lovely conversation. Many thanks! Highest recommendation!

Sol Orwell

Easy to work with. I've used them a dozen times - was not happy with the service once... and they immediately made it up.

Kael Eisenberg

Great experience after moving into a new apartment in TO. Professional, friendly, and did a fantastic job with certain organizational aspects. Would recommend & use again!

Mariko Tajiri

Faisal Hinnwi

My friends came for a week we partied non stop, I left the house to go Montréal while my wife was coming back home, and she was so pleased and the house was super. I didn’t even need to tell them what to do

M D

Great service! First time user. It was easy to book, all instructions very clear. Cleaner showed up on time, did great job. Highly recommend

Adel Majd

really happy with the service. It was a last min booking and I asked for a Sunday... that was so nice to accomodate me so quicky and on a Sunday. Alma was amazing

Alan Maricic

We’re so happy with Diane’s work! We got our new apartment cleaned before we move in and wow what a difference! Diane was great with communicating before arriving and was punctual. She was organized, enthusiastic and friendly, and had a really good eye for what needed doing. We added on the deep cleaning package and the windows package and when we went in to check afterwards, the place looked so much brighter and really felt extra clean. She did a thorough job, including light a light fixture in the kitchen that had accumulated grime over the years. Thanks Diane!

Ally Lewis

Amazing service will hire again!

Chelito Martin Rubio

I'm happy to say that I had a wonderful experience with Maid in TO, and am especially impressed with their customer service. The first cleaner they sent did a really terrible job - didn't wash the kitchen floor, didn't wash the stove or clean the oven (despite that being part of what I paid for), didn't dust. I came home so disappointed with the state of my apartment. I emailed Maid in T.O to complain, and Sidrah, the co-founder, called me personally 30 minutes later. She apologized to me, and organized to have someone else come the next morning and clean everything again at no extra charge. This time my place is GORGEOUS. Everything is clean and well organized. I don't think my apartment has ever been this clean! I highly recommend Maid in TO.

Jennifer Zalev

Thank you Maid in TO for the fantastic service you provided. Not only was our home meticulously cleaned, the personal touches that the ladies put into folding our throw blanket beautifully and organizing our shower products in such a way, was perfect. Thank you! We willrecommend this service to all of our friends and family. Jen & Adam

stefany francoeur

Diane from maidinto was great. Punctual and professional and did an amazing job! Water was shut off in our building the day we got the condo clean, however Diane worked around it and still did a fantastic job given the circumstances!

Ali Baranpourian

The entire process of hiring a cleaner with Maid in T.O was very pleasant & I didn't have to go through any trouble. The maid was on time, thorough & kind. The prices are quite decent as well.

Jacinta Kuznetsov

They did a excellent and thorough job at cleaning our three story house after a party. Would have liked a heads up they were running behind outside of the alotted time schedule but they were prompt to respond once I reached out.

Ashley Johnson

Easy to book online or by phone and Natalia always does a great job cleaning my place.

Kimberly Colburn

I have used their service a couple of times, and Mariya has been fantastic! I will definitely use them again.

Susan Graham Walker

The service gets better. The woman who looked after us went above and beyond. It was so lovely to come home to a refreshed and clean home. Every task complete.

Cathie Thompson

I have used the services of Maid in Toronto for roughly 6 months now and I have had no complaints. It is reassuring to have a cleaning service that I can rely on to provide not only thorough cleanings but that also values feedback - both positive and constructive - so that excellence in service is always maintained. I appreciate the prompt professional communications I have always received from Leo. I highly recommend Maid in Toronto.

C Wong

I've been using them for almost a year. They are worth every single penny spent! They're thorough and amazing!!! Their customer service has also been great when it comes to changes/cancellations and bookings. Highly recommend!!!!

Bryan Bat

its wow

Katie Denby

We received this service as a gift, and were very happy with the quality. Our cleaner was very thorough and our place looks great. I will likely purchase this service for myself now, and would be comfortable recommending to a friend.

Stephanie

I am thrilled with the work my new cleaners did. They were thorough and very detailed, and very friendly also. I am confident I have made the right choice with this company.

AJ Laflamme

Great cleaners, great customer service, easy to use. You can do everything online. Easy to set-up for all arrangements. Clear pricing, no surprises. Very quick response if there is ever a question or issue.

Akshay Aggarwal

The service was great. The cleaning lady came on time and spent around 4 hours and worked continuously without break. All the places were spotless and highly recommend their service.

L Black

I’ve been very happy with Diane, who does such a lovely and thorough job cleaning my home. I look forward to her arrival as I know the place will be sparkling when she’s done! She’s punctual, gets into all the little corners and she’s very sweet to my rescue dog. Highly recommend.

James Dimech

We have used Maid in TO on a couple of occasions to clean up our rental property to prepare for our new tenants. Each time, Maid in TO has not disappointed. Our rental property looks like new and their staff are professional, thorough, and take great pride in their work We will absolutely use them again and would highly recommend their services.

Jalaluddin Isa

We had Diane over for a deep clean of the apartment today. After five hours of non stop cleaning, the apartment is shining. She definitely went beyond expectations and I will definitely use this service again the next time I need my apartment cleaned.

Paula Perri

I had such an amazing experience with Diane from Maid in TO. She was communicative about her arrival, friendly and very sweet, and did SUCH an amazing job in my apartment. It looked like a brand new place when she was done with it. She took such care in her work and it showed. Will absolutely be using them again.

Lauren Lazar

I have been using them for about a year, and love the service! The customer service is top notch. You can easily reach someone through online chat and the entire team always works their hardest to make sure I am 100% pleased. Of course, above all, the cleaning is great!

Han Jie Qiu

N Ag

Exceptional work, every time. For years I have relied on Maid in TO for my cleaning services. They've been available in a pinch, show up on time, and do a thorough clean.

Nishaa Agarwal

Punctual and provided a great service, thank you!

KellyKFrancis

Maid in T.O. is the best cleaning service I have used! The website is easy to use and I love how I can book my cleaning online or even on my phone. The maid was on time, very sweet, and did an immaculate job. She cleaned everything in just under 3 hours. It's amazing to have someone clean in 3 hours, instead of it taking up my whole day. If you're looking for an amazing cleaning service use Maid in T.O.

Uche Okeke

Melanie Smith

Maid in T.O are the bomb! Not only are they on time, but they clean like it's their own house. I have never been disappointed and will highly recommend them for any cleaning you need done. I will definitely be booking again and again and again…

Matt

So far so good. Great attention to detail and prompt responses from support to book cleanings. You get what you pay for sometimes.

Cathyann White

Excellent ! Punctual, thorough, great attention to detail and she folded our laundry! Absolutely delighted! Thank you

Shawn Murphy

Great experience! Maid was thorough and our place was spotless top to bottom. It's pricey, but you definitely get what you pay for.

Darren W

Amazing customer service. My cleaners left my apt spotless and the price is reasonable. The staff are very helpful.

Guillaume Lapointe-Gagner

Sarah Paszat

Great service! Very happy with the results.

Elsa C

Diane was great. She’s professional, thorough and detail oriented. I was impressed by her attention to detail. We saw that she cleaned all the handles, dusty window sills, and even dusty light fixtures, which we didn’t even expect. I think the prices are a bit higher but the better service is well worth it

Asha Shelton

Great experience. Awesome customer service answering all my questions before the clean. Complete a move in/ out deep clean, best money spent! Great job on interior of fridge and stove. Would definitely use the service again.

Susanna Eayrs

We were extremely happy with the cleaning service, friendly, professional and the results were excellent. Highly recommend. Very thorough.

Ema Garbauskaite

Tianpei Ma

Michelle Keen

Jennifer Foster

We have been using Maid in TO for several years now to clean our condo. They always do a great job! And they have their work cut out for them! Diane is always wonderful and has great attention to detail!

Dalia Alnuaimi

I've used their services several times by now. Always detailed and very friendly. Meghan is great.

André Cauchi

I am a real estate agent and I use Maid in T.O. on a regular basis for both my own house and properties I list for sale. They are always pleasant, on time and have always done a great job! I've used other services in the past and they have never done as good a job as Maid in T.O. I would recommend them, no matter what your cleaning needs are.

Susanna Malone

Booking was easy, and the maids they sent were on time, professional, conscientious about making sure they were meeting my expectations, and they left my home sparkling clean. I would definitely hire them again.

georgef9

Maid in T.O. provided great service and cleaning to a basement apartment that was vacated by our previous tenants. They made sure the entire area looked spotless again and I was thrilled with the results. Highly recommend them!

Justin KM

Diane was great! Place is spotless.

Heather F

Be wary of their pricing system. I signed up for a 4 bedroom house clean, which cost $250. The cleaner that came missed several areas and was in my home for a total of 3 hours. Despite me communicating my concerns, I was still charged $250 for 3 hours of work (which is $80/hour). $80 an hour is a ridiculous price for house cleaning and how anyone can clean a 4 bedroom house in 3 hours is beyond me. I have hired other companies who have provided 5-6 hours of service for the same price. Do yourself a favour and hire someone else. I am giving 2 stars because the booking system is convenient and they do respond promptly to emails. For the sake of full disclosure, they did offer me $50 off my next cleaning because of my concerns, but I will most definitely not be hiring them again.

Matthew Newman

Saurav Sarkar

You cant go wrong with this service. Engaged them to clean a 3B / 3B townshouse. Very professionally done and through! Would love to engage them again in future!!

Sadia Badhon

The first time I went with this service it was very good. The maid who came in did a good job and and I could see he put in a lot of work that was needed to be done for the basement apartment we moved in to. I was impressed with how well he cleaned marks off the walls as well as the deep clean in the bathroom, all within 2 hours. It was also very convenient that they would respond immediately over Facebook. The second time however was a major trainwreck. We of course decided to go with the service the second time around because of the experience we had the first time, but it was a complete 360 from the previous experience. They were still available over Facebook this time, but somehow less responsive and less helpful. Anyways, we had finally decided on a time for the maid to come in. Everything had been finalized. When it came to the day of, the maid just did not show up. He/she had been 15 mins late already so I messaged them on Facebook asking what waswas go on. The person who replied over the Facebook asked me if my place was hard to find, implying that could by why the maid might have lost her way. I said no, and the last maid did not have any trouble coming in, they were right on time. The person replying over the phone tried to call the maid but she wasn't picking up. For some reason, she was only replying by email and told her that she couldn't find my place and could come the next day at the same time. We weren't going to be home the next day so I that didn't work for us. We had set out time and waited for the maid but she never showed. It wasted a lot of our time and showed unprofessionalism. We rescheduled for a different day and time to do the service, even though it wasn't the most convenient. However, they messaged me the next day saying that time wasn't available and I had to reschedule again, even though they assured me it was okay at the time of booking... I was very fed up at this point and wanted to get this done and over with. They rescheduled for another day and I made sure it was the real deal this time, not just another cancellation. The maid came in about 10 or 15 mins late. She was nice and friendly but she took way to long to do the bathroom. She was in there for 1.5 hours out of 2, which I think is a lot considering the first time around the maid did the bathroom in less than an hour and I believe he did a deeper clean with bleach. She then moved on to the rest of the house after the 1.5 hour mark and did not make up for the 10 or so mins of time that she came in late. I am done with this service. It is so extremely unprofessional to cancel MULTIPLE times and not do a proper cleaning job either!

Geon van der Wyst

Diane was punctual, detailed in her approach to cleaning, courteous and I highly recommend her. I use this company regularly for my properties ready to list.

Samantha

Diane was really great. She did a very thorough clean, was on time, and was professional and very friendly. Overall we had a really great experience!

kelvin tan

Excellent! House was spotless. Megan was so hardworking and thorough. Thank you!

Rosemarie Fusco

I've used their cleaning services for my one bedroom condo in Toronto a few times now. Very easy to book online and the service has been excellent! Very thorough cleaning done!

Jerrod Patterson

Super easy to book and use. Cleaning job far exceeded expectations. Our 3 bedroom condo was left absolutely spotless. Have already recommended to friends!

Adam Hassan

Erica Brunato

The cleaners are all very nice and they have done a wonderful job cleaning each of the three times I have used them. BUT they lose two stars because each of the three times I have used this company I have felt like I wasted my time waiting for my cleaner to actually arrive. When you book something online or over the phone instead of making actual appointments (i.e. at 11am or 2:30pm) they give you "arrival windows" basically meaning that the cleaners can arrive any time between the window they give you. On weekdays the arrival windows are two hours long (11am-1pm, 2pm-4pm, etc.) and on Saturdays (they don't operate on Sundays) the arrival window is 3 HOURS LONG. Each of he 3 times I have used the service my cleaners have either come at the very end of the arrival window (1st and 3rd time) or have come late (2nd time). It is an annoyance because it means I need to waste my time waiting actually let into my apartment. Unless I'm desperate I will be trying a different company next time I need my space cleaned that values my time better.

Tire Boss

Ease of booking, elite customer service, will definitely used them again. Thank you Maid in T.O for making my life a little easier.. and cleaner :)

Ricardo Ramirez

Great and speedy service. Very professional!

Ali Lee

excellent service and great CS response ! Will definitely hire them again!

Jessica Lim

Editing review: after further inspection of the place there were key areas missed. Crumbs and dust was still in corners and high touch areas like outside the microwave door was not touched at all. booking process was easy and smooth. They even had a covid questionnaire prior to arrival. When a cleaner was booked, they texted me before arrival and arrived between the arrival window. When the cleaner came inside, they requested a walkthrough of the place and did everything I requested. Overall very impressed with the services provided.

AA Madrid2020

Amy Li

OMG, Mariya is the best!!!! She did such a great job in a relatively short amount of time. Thank you!! I will definitely go back!!!

Ibrahim Said

I was a little worried about hiring a maid as my place was pretty clean. I had some particular places I wanted to clean and Diane went and beyond to get it done. My first experience using a maid was wonderful!!! Thank you Diane!

Sylvie Blanchette

Tim MacLeod

Would highly recomend!

Sonya Stasula

Tania Blumenthal

Very impressed with their service. Highly recommend them

Kimberley Markle

Absolutely brilliant! The cleaner was on time, efficient and meticulous. I don't think my apartment has ever been this clean (even when I first moved in). The process was super simple and can easily be customized to your needs - I had a basic clean and added baseboards and windows. While it might be more expensive than other companies/services, the cost was completely worth it! I will absolutely use Maid in T.O again and would not hesitate to refer them to family and friends. Super glad I found them through blogTO.

Adam Rochwerg

Consistently great clean, and very friendly people. I especially love the online system - so easy to book and change bookings. No complaints, and I will definitely continue using them!

Kelly Chang

Loved my cleaners hard work and dedication! I had an oven that was just a horror and she got it spotless! Will definitely use this service again!

Sue Western

I was delighted with the cleaning. The entire process was so easy and the cleaning was more than I could have hoped for. We were in the process of moving, a stressful time and Maid in T.O. helped relieve a huge headache. I would highly recommend the service and I will definitely use again. Thank you Maid in T.O.!!!

Tabitha Z

Diane was so friendly and thorough, and did an excellent job on my baseboards (as well as the rest of the apartment)! I really appreciated the use of eco-friendly cleaning products, and the care she put in to her work.

Dov Weiss

Scumbag dishonest company. Quotes one price and then demands another when they show up. Would definitely avoid this company at all costs.

eevee614

Great service and super easy to book online. The cleaner was very nice and very thorough. Highly recommended especially if you live in downtown (she walked to our place so don't need to deal with visitor parking).

Marie-Josee Vinet

It was so easy to book a day/time and when they arrived, they were very pleasant. Loved the resulting clean. Top notch service.

Raeanne Moore

This service was organized convenient- Nagir arrived in the window she was supposed to and did an absolutely fantastic job! I will definitely be using this service again!! Thank you!!

Solvie Lee

Laura Trafford

I booked Maid in TO for a deep clean of my kitchen and bathroom after an ex-roommate move out and left a mess behind while I was out of town for work. The ladies showed up in the arrival window and went straight to work, getting both rooms much cleaner than I would have managed by myself. They checked in with me multiple times to ensure everything was cleaned the way I wanted it, and overall did a fantastic job.

Amanda Teo

Service was excellent, my house felt very clean after the session. Would highly recommend!

Rachel Jacobson

I have used Maid in T.O for over a year year. I have always found them to be very responsive and easy to deal with. I think the value is exceptional especially Diane (she does a very thorough job and my cats love her :D). Also they put in place extra measures in response to the pandemic - which I appreciate

Kyle MacDonald

Very friendly and a spotless clean.

Raisha Senior-Pinnock

Terrible quality. I ordered a move-in cleaning service, which included a deep cleaning. Everything included in the deep cleaning was neglected - inside of oven, fridge, etc. And several things included in the basic cleaning were also neglected - bathroom and kitchen walls, outside of cabinets and floors. I suspect that since we left the home during the cleaning, the cleaner didn't feel it necessary to do a proper job. Customer service agreed to refund the portion we paid for the deep cleaning, however I'm now stuck with cleaning all missed areas myself. I do not recommend this company. Their quality is sub par.

Yvonne Lo

When i call around for long weekend cleaning on July 2, Maid in TO is the only maid service that works on that day so i am very happy. The lady who came is punctual, very thorough and professional. My experience is very good with Maid in TO and i will highly recommend it to anyone else.

Business Hours of Maid in T.O in Ontario

SUNDAY
CLOSED
MONDAY
8:30AM TO 5PM
TUESDAY
8:30AM TO 5PM
WEDNESDAY
8:30AM TO 5PM
THURSDAY
8:30AM TO 5PM
FRIDAY
8:30AM TO 5PM
SATURDAY
8:30AM TO 5PM

PHONE & WEBPAGE

Maid in T.O en Ontario
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