Reviews of Clean My Space (Cleaning Company)

Amna Ismail

I would give 0 starts if I could. very misleading and twist words. No showed once with no call, email or anything. They charge 100/hr for 2 people which is the MOST I have ever payed for cleaners ANYWHERE in the world! Beware of double charges on your invoice too since you give them CC ahead of time. Had to call just to get a refund. WILL NEVER USE THEM AGAIN

Kristen Grenke

Great service! I have used a few different cleaning services over the years and have never been fully satisfied with any of them. Clean My Space is the exception! I love the checklist the cleaners use, I can see what has been done every time. The list includes things that others I’ve used don’t do. The baseboards and window sills are always cleaned. The contents are removed from every shelf and the surface is cleaned. I have several glass shelves and there is never a spot of dust on them because they are cleaned every appointment. I highly recommend Clean My Space.

Brandon Balon

Great company for weekly cleanings. Have used them for a number of months without issue. Would recommend them and use them again when needed.

Kristina Coles-Mark

Very impressed with the level of detail and professionalism. Customer service is amazing to deal with. They are very informative and very quick to respond. I have been watching the Clean My Space YouTube channel for well over a year. After some serious research on pricing I found CMS to be slightly higher in pricing than the norm but I trusted that I would get what I paid for, which is what I got. I read all the material I was sent thoroughly to understand and manage my expectations. Everything is laid out for you in the informative material and website. My initial cleaning which took 6.5 labour hours, was totally worth it. My bathrooms and kitchen were hotel worthy clean. The whole place looks amazing. It is so much easier to maintain now. Very much looking forward to our next cleaning. 8 months later and we're still very happy with CMS. Judie is amazing!

Melissa Johns

Amazing customer service, both from the cleaners and from the organization. We've had a few cleaners come through and all of them have been friendly, professional, and left our place looking stunning. I've had bad experiences with other cleaning companies before (a previous one stole my medication), but I have zero concern from Clean My Space - one cleaner actually found a long lost bracelet and left it neatly on the table for me! CMS is great and their twice monthly visits really take a lot of stress off my plate.

Alex James

Wilma and Miguel were tasked with performing a spring clean on my two-bedroom bungalow after a very busy holiday season and first quarter of the year. Their work was beyond my expectations. A clean home is a very important part of my day-to-day mental health, and coming home to their outstanding work yesterday couldn't have made me happier. I recommend this company without reservation.

Roxanna Keshavarznia

The service has been great, our cleaner Lorna is easy going and does a thorough job. Customer support is very responsive and helpful! The web app and phone app are not the same but you can do what you need to do like leaving a tip, something I always forget because I never have cash. Overall, I've been trying out a few services and plan to stick with Clean My Space from now on!

Sam Bandularatne

ok to talk with on the phone all the way from the UK, but the manager was more concerned who was Sarah Ricketts to get over the phone call because she had to prepare for a conference call ! Talk about customer service.!! She should have answered all my questions about the owners cleaning book and especially it was a foreign call ! previous to this 3 weeks before, i phoned about the owners clean my space spray bottles Melissa maker she said she would enquire about it but never got back to me. Greedy company to make money but terrible service. Also the Makers cleaning micro fibre cloths are day light robbery at 60 dollars which are 48 pounds sterling for 10 large spaces. Is this Harrods or Melissa Maker trying ripe off people !! I wonder if her company is all about gloss to rip off people with their hard earned money. 35 dollars per hour they charge which is 20 UK sterling pounds!!

Sara and Glenn Ehrhardt Gustafson

We had tried (and failed) to set up a regular cleaning service with 2 other companies before calling Clean my Space. But with Clean My Space our experience has been nothing but easy and thanks to Maegyn our house has been spotless! Zeinab has always responded quickly to my phone calls and we've not once in almost a year had a scheduling issue. Maegyn has cleaned our house every month and our house is always transformed. She is detail oriented and a quick and honest worker. As she has gotten to know our home she has thought about what can be done to help and she offers to do more. Because of Zeinab and Maegyn the life of this busy working mom has been transformed. Best of all the company's pay and benefits policies are transparent which I value. I am so grateful we found Clean My Space they are worth every penny. Thank you Maegyn, Zeinab and Clean my Space!

Alexandra Gater

Clean My Space is unlike any other cleaning service I've used. I'm so picky when it comes to cleaning, but this service has changed my life. I have Clemencia come in every month, and she is so thorough that I rarely have to clean in between her visits. Before CMS, I felt that I was always cleaning. It's a huge weight off my shoulders and the only regret is that I didn't call them sooner!

Kate Petch

An excellent service! Our place is always lovely and clean afterwards, and well worth the cost for us. We've had many different, excellent cleaners, but most recently had Judie, who was absolutely fantastic — she got ALL the nooks and crannies clean!!

Shay

I paid for a move-out Fresh Start and a fresh start kit, they were both fantastic and I was quite pleased with the service I received. I had Happy and Christopher I would recommend them if you’re able to, they were very kind, prompt, and organized, and they helped my move-out process immensely. This was my first time utilizing this company and I would definitely use them again, the kit will come in handy! Finally, the booking process was smooth, they had an app and user friendly website and I was able to leave comments and a tip in one place. Thank you Clean My Space!

Brent Snider

I have been using Clean My Space for many years to keep my condo clean and tidy. Their cleaning staff are great and the support staff and quick to respond to any communication.

Brendan Sorichetti

Incredible service and I always look forward to that post service feeling where your place is spotless and sparkling. I have a condo and use the bi-weekly service and it’s perfect.

Cassandra Smith

I’ve been using Clean My Space for biweekly cleanings for about the last two years and every time I come home, my house is immaculate. Salomon is absolutely fantastic at ensuring every inch is spotless. I always appreciate how he goes above and beyond to not only ensure my home is clean but also ensure my pets are safe. He has even left me notes to say how they were :) I appreciate the passion and professionalism of Clean My Space and would recommend them to anyone who is extremely particular about how their homes are cleaned.

Christine Pagulayan

I'm very happy with our cleaner, Miguel. He's punctual, friendly, and always does a great job. I love how clean our floors are after he's done working. I get pretty quick replies from the Clean My Space people when booking or asking questions. The price is reasonable for the size of our space.

Arielle Salama

Excellent communication, very clear about their service and what to expect, very friendly and kind cleaner Fernanda who did an excellent job!

Barbara Bermes

Excellent service - Meagyn does a wonderful job in making sure my home is tidy, clean and enjoyable to come home to.

Ally Fodero

Ruined the SS appliances in our rental condo. They used steel wool and scrubbed them so now the Fridge, Dishwasher and Microwave are all ruined. They admitted to this, but then refused to do anything about it. There are many cleaning services in the city - all of which not to use certain products on stainless steel. While I am sure this was a simple accident, the complete lack of responsibility that the company is taking while fully understanding that it was their staff that made the mistake, relates to a solid 1 star as a business. We are bringing our issue up the chain to the owner and will ensure that she is aware of how her business is being conducted.

Lesley Mackay Hunter

The team was friendly, and really thorough. Able to clean “around “ my husband and I working from home. Great job and my pup loved them too!

Susan Graham Walker

Very good first experience. Will call them again!

David Segal

Using Clean My Space for 10 years. Friendly, reliable, responsible and excellent customer service. I highly recommend this company.

TS 67

Liars! - would not recommend If i could rate lower than one star, I would. Their staff damaged an appliance and didn’t admit it. Have pictures taken within the hour of them leaving and they won’t pay for the damage. Even though the broken pieces of glass were still on the counter. Either they didn’t clean properly and I should get my money back or they should admit they caused damage and repair it. While they are telling me they weren’t responsible, the office staff employee is telling me that same cleaning lady damaged someone else’s floor and she admitted it, “why wouldn’t she admit this?” ...maybe because she has done more damage than she is worth and doesn’t want to get fired. Crooks that don’t want to take responsibility. We’ll be filing a BBB complaint as well.

Shannon Mikolas

Olivictoria does an excellent job on our weekly cleaning! The booking staff have been very helpful in any changes or adjustments we have needed along the way.

Ryan K

We tried Clean My Space for the first time a few weeks ago and were very happy with the service. Price is reasonable. Booking staff responds quickly to inquiries. And the cleaning personnel did a thorough job cleaning our space. We've decided to bring them in for a bi-weekly cleaning.

DTW Wrong

Uneven cleaning. The cleaners assigned to clean my large condo did some good work, but only after they left, I saw that the stainless fridge door was left streaky and shabbily cleaned and it didn't look like they wiped the inside of it either, (I could have done better) , none of the baseboards behind toilets had been cleaned and lots of the molding and baseboard details in my home hadn't been dusted.

Anonymous user

Teribble Costumer service.....Not Worth to work with. It is waist of money and time. They charge for the services they haven't provided and force peolpe to pay.

Jax H

I don't know why I didn't give in and hire a cleaning service sooner. I found them on google, just searching around around for cleaning services and I was very impressed with what I found. Have Questions? - they have a great customer service line in which I spoke to Zeinab and she is phenomenal, helped me every step of the way. Need supplies? - they have a product catalog which allows you to order the products so your cleaners can come in and have the supplies needed, you just have to provide the equipment and they are great prices! GREAT and CLEAN products as well which is an absolute bonus! Victoria and Miguel arrived 10 minutes to the arrival time (I personally love that they were early), I was in and out of the condo but, they asked me to show them where everything was and off they went! They were polite, professional and did an INCREDIBLE job in the 3 hours we had allotted. They give you this heads up prior to your first appointment but since there are two cleaners, you pay more the first time. It is a competitive price and pretty average (if not lower) than what I have compared to other sites but it gets much cheaper the second time. It is a deep clean on the first round and I was so grateful and impressed at what they were able to do! I already have my next appointment booked! Highly recommend!

Jill N

They did a great job!

Andrea Tsanos

It was my first time using Clean My Space. They came highly recommended by a friend, and I needed a deep clean for an large home being readied for the rental market. I ordered the ‘white glove service’ (Martha Stewart standard) and was so impressed with their 101-point checklist which gave me such confidence. Not only did their work not disappoint, it came at a reasonable price point. I was so impressed from start to finish: beginning with Calleigh in having an involved discussion re: the specifications for this task –she was such a consummate professional, and I knew I was in good hands. From there, the cleaners (who arrived early and keen) did a thoroughly impressive job, especially Chris who paid such care and attention to detail, the house was sparkling!! The customer service and follow up with me at the end of the job to check my satisfaction was impeccable and appreciated. I also loved the website, its resources: the cleaning product list, and the organized system of communication in liaising with me before, during and after the job! If you’re deliberating as to whether to use Clean My Space, don’t hesitate! I recommend this company without reservation! They are passionate about cleaning, quality and customer satisfaction!!

Joan, Weichen ZHU

Been using their standard cleaning service for almost a year. It helped us a lot. People working there are very nice.

Caryl Cohen

I found this Company to be so easy to deal with. Calleigh is a very good communicator. She took time to answer all my questions and address all the cleaning needs required. The lady sent to do the cleaning, Patricia, arrived on time, and gave 100 per cent to the job at hand. I would not hesitate to use this business again and have no problem posting this review ...it is well deserved.

wendy dix

This was my first time using Clean My Space and I thought it was all just great. From the introductory emails and the answers to my questions to the last minute changes I sent in, it was all done efficiently and cheerfully. I asked for a top to bottom ‘one time clean’ and the work done by Patricia and Jasmine couldn’t have been done better. The place was spotless and I was thrilled to come home to a perfectly clean condo. Thanks very much to both of them.

Maria Semenko

My place always looks sparkling clean after a visit from Clean My Space. Their cleaning specialist Vilma is a perfectionist - I really appreciate her work!

Emer McGuckin

Reliable, dedicated staff. Paige comes weekly and thoroughly cleans my home. It’s great to have the same cleaner every week, however if she’s unavailable the office always endeavour to have someone equally good come round to the house. I have used CMS for 6 years now and had never complaints.

Barbara M

Olivictoria did a great job cleaning our place.

Monica Morson

We moved into a new apartment that had been left an absolute mess by the previous tenants. They left garbage on the floors, it looked like the oven and bathroom hadn't been cleaned in a very long time. There was an absurd amount of dust everywhere - it was even clogging the vents. So we decided to try Clean my Space's move in cleaning service. Wilma and Judie did an incredible job! They paid close attention to detail and cleaned every nook and cranny of the apartment. I was particularly impressed with how thorough their cleaning job in the kitchen and bathroom were - both spaces looked brand new once Wilma and Judie were done! This service wasn't cheap, but it was worth every penny!

Mariam Jalali

Great customer service. Last minute booking and received quick and professional response. Virginia was a nice lady to work at my place. She paid attention to every detail. Will definitely call them back.

Tanya Bowes

Clean My Space promotes itself online as: “Our trusted Cleaning Specialists are thoroughly trained and take pride in every space they perfect!” My recent experience with this company was anything but. CMS sent a cleaner to my home who took a SCOURING PAD to my stainless steel fridge. The photos are shocking. I was left with a badly damaged fridge that has to be replaced. While acknowledging the damage, CMS expects me to be out of pocket for the cost to restore my fridge that they damaged. The only thing they did right was to waive the cleaning fee.

Sarah Davis

I have used this company for 2 years after working with an awful cleaning company. We needed a change and Clean My Space has been fantastic and consistently professional and courteous. My current cleaning specialist is Judie and she is dedicated and detailed. Whenever I have had a special request the admin team, Zainab in particular, has always been prompt and polite in her response and the company has always helped me out. I would highly recommend using Clean My Space.

Muay Thai

Great Business! Have had a few issues over the past couple years, but they always rectify with zero push back or excuses. This is exactly how a business should be run. I can tell they have long term goals not short term thinking. Good for you Melissa, I'll take you for coffee any day, much respect.

Dave Lewis

We have been using Clean My Space for a number of years and they provide an amazing service. Our usual specialist Erin does a consistently good job at every visit. Our place is very clean. I love the way our towels are folded in the bathrooms - like being in a hotel. I enjoy coming home after I know Erin's been here.

M Brazas

Really appreciated the background checks and insurance policy.

Mindy Morin

This is a game changer! My cleaning was done by Salomon. He did an excellent and thorough job. I could tell he cared about his work and my place has NEVER been so clean. It even smells fresh (i.e. it smells like nothing). There’s no going back, I never want to do my own cleaning again!

CoachJo

Clean My Space Toronto is a wonderful service that I have just started using. They are exceptionally professional and truly care about customer satisfaction. Having a clean home makes everything better and I count on my cleaning person. Clean My Space also offers products to purchase so your home is cleaned with more natural items. I have severe chronic pain and having this professional company offer such reliable services makes my life so much easier. I highly recommend Clean My Space for all of your cleaning needs.

Marian Vermeulen

We have been using Clean My Space for a number of years on an occasional basis and more recently for weekly cleaning. Ashley and Gladys have consistently done an excellent job - their positive attitude and attention to detail are exceptional. I have always been impressed by the quality of the service and highly recommend Clean My Space.

Valerie Stachurski

I love using Clean My Space for my biweekly office cleanings. Virginia is amazing and I feel as though she puts a lot of care into ensuring our workspace is clean and tidy. Makes a huge difference. Thank you!