Reviews of Prestige Cleaning GTA Niagara (Cleaning Company)

saraellemua

Stacy is so thorough and considerate! I wouldn’t think twice about booking her and her team. They are one of the best cleaners in the GTA, hands down!

Taso Ballis

As a realtor I have providers reaching out to me on the daily trying to win business. When those providers don't respond back in a timely manner it's automatically business lost. I reached out to Prestige Cleaning for quote on a last minute job and they responded within minutes which is a must have for me when working with any providers. Their cleaners were timely, kind, and very helpful going above and beyond what they were required to do. I will be working with them again and hope that after you read this will do so too.

Shokooh McNeely

Very professional, reliable and great customer service. Highly recommend it.

sherry b

We have been working with Stacy and her team for a while now, they do a wonderful job. They are trustworthy, efficient, and always on time. Stacy is very friendly and is always prompt in her replies. Highly recommended!!!

Fazeena Haniff

My realtor referred Prestige Cleaning to me ahead of staging my house. Stacy was friendly and responsive and provided me with a quote followed by a walkthrough to confirm pricing so there were no surprises. On the day of the cleaning, I ran into some unexpected scheduling issues, and thankfully, Stacy's team was able to accommodate, so that everything was clean and ready for staging to take place. Thank you Prestige Cleaning!

Mandy El Masri (The ELM Team)

Prestige Cleaning has been AMAZING to my clients!! I have referred them over and over to colleagues as well, and they have done a great job. Highly recommend them to anyone looking for full service cleaners!

Melanie H

I was in a bind this summer having started a new Airbnb and surprisingly getting booked back to back to back to back. With only a short window of time to turn over an entire 3 bedroom house between guests, Stacy has been reliable and easy to communicate with every time. I’ve been able to enjoy my summer weekends without worry knowing Stacy had the turnovers under control!

Marion Benson

NOTE: Spoke to business owner regarding my concerns prior to submitting the review. I usually do not submit negative reviews; however I felt this needed to be posted so others are aware. Not sure where to start, communication prior to having the cleaning done was good. Price was given for a Standard cleaning, with the additional charges for inside of cupboards, inside of windows including window tracks, blinds and baseboards. I opted to not have the inside of the oven or fridge done. This house was vacant no furniture totally empty, less than 1000 sq ft with 2 bedrooms and one bathroom. No basement cleaning requested. When I went the next day to prepare for the painters I could not believe the house had been cleaned. The only thing truly cleaned were the floors. I sent a text to Stacy to give me a call, which she did later the next day. I needed to clean the entire place again to get rid of the dirt and grime from the previous owners as the painters were there and the furniture was being delivered in 3 days. When I finally spoke with Stacy and expressed my total dissatisfaction she did offer to come back and clean, however the job she did initially was so unacceptable I did not see the point of having them back to re clean. I had also done the cleaning myself as we were on a timeline. I sent pictures of the inside of the cupboards which still had dirt in them and I’m not talking about a little. Kitchen sink and taps were filthy, outside of cupboards sticky and dirty. The inside of the window tracks not touched. Baseboards not cleaned, the blinds were filthy. Her response to the blinds were,” they were dusted”, and they usually do not clean those kinds of mini blinds, however initially she said they would be hand washed. A text on the day of cleaning letting me know this information would have been good rather than being charged for a dusting not a cleaning. The list goes on, when asked what a standard cleaning consists of the response was “a house that is move in ready” well this cleaning was nothing near move in ready. When I asked what type of cleaning supplies she uses she said “hydrogen peroxide and essential oils”. I truly understand wanting to be environmental friendly however if the surfaces remain sticky and dirty other products should be used. After much discussion Prestige Cleaning reduced my bill. I still paid for services that were not provided. I would not recommend or use this company again. The pictures attached are after the clean.

Luke

Great cleaning at a reasonable price

Paul Bradshaw

Great quality house cleaning at a very reasonable price, couldn't be happier since switching to Stacy's.

Laura Vesel

We've been using Stacy's team biweekly since April. They always leave the house beautiful and Stacy is quick to respond to any concerns!

Christopher Tidey

The Prestige team did an amazing job on my house which was in desperate need of a deep clean. They lifted stains from the carpet that I didn’t think would be possible. Much appreciated!

TRISH JORY

Stacy is very professional, conscientious, thorough, detail oriented, pleasant and a joy to have come into my home. I would highly recommend her and her team to do my cleaning anytime. I have been using Prestige Cleaning for approximately 1.5 years now and am very pleased with the friendly service that is provided each and every time. Trish Jory Acton, Ont.

Philip Stones

Stacy and the crew at Prestige Cleaning GTA take great care of your requests. They consider the spaces and the end results to tailor the cleaning to your specific needs. As a General Contractor it is imperative to have someone like Prestige with whom you can entrust the level of execution they provide. Thanks

Mar Taylor

Great attention to detail. Always on time and very courteous.

LeaseTO

Stacy and her team offer a great quality cleaning service. They are very professional, punctual and respectful. Stacy is very accommodating and had met all our need. I would recommend Prestige Cleaning GTA.

Kevin R

James was respectful, pleasant and very diligent- worked 7 hours straight and never stopped. The booking and follow up communication with Stacie was very fast and very efficient. Very eased from end to end!

Hazel Wu

Stacy and her team always deliver the best service!! If you need any help with your house, Stacy is the one you need!

Jess B

Friendly service and top-notch cleaning !

Samir Sadeghi

I had to put my house on Airbnb as I relocated for a new job. Arranging cleaning was a big hassle before getting to know Prestige cleaning. They are great, they know how to clean a property and make it ready for Airbnb. Highly recommend.