Here you have all the feddbacks of real people like you who buy the products and services of The Home Depot (Cleaning Company) around New Brunswick territory (Canada).
Currently the firm receives a rating of 4.3 out of 5 and this rating was based on 127 reviews.
You may have noticed that its rating is very high, and it's based on a very large number of feddbacks, so we may conclude that the assessment is quite reliable. If many people have bothered to evaluate when they are satisfied, it works.
You know that we don't usually stop to place evaluations when these are good and we usually do it only if we have had a problem or issue...
This Cleaning Company is included in the category of Home improvement store.
Great place friendly staff helpful and knowledgeable
Voodoo experience in purchasing products
2nd visit to look at lawn ornament but none on display. Spoke to an associate in garden center who assured me one would be on display. 2nd visit and no display. How do you sell something that customers can't see. So, I will shop elsewhere.
Good place to shop
Great products, but local dealers often come in cheaper and offer better service
Best price for lumber
Great staff and a lot of things are available
Went into store. Purchased new fridge. Staff asked warehouse to do a visual on fridge in warehouse. Warehouse confirmed fridge was in stock. Returned 48 hours later to pick up the new fridge. Fridge was a display model, scratched, dented and no box, and wet from rain (According to staff). They offered $100 discount. I left without a brand fridge. Very disappointed.
You can tell the people like to work there. Love being able to visit and shop when we are back in town.
Tripping over employees.. Everything is overpriced. Stood in line one day with some lumber and was skipped 3 times by the cashier who said I had to wait for reasons?
Always easy to find help if needed, easy in and out trips
Great selection of plants and gardening, but I was looking for fruit bearing plants and they were lacking in that area
Worst layout and stock I’ve seen
Pleasant helpful staff.
Love the emails receipt option
It's got everything you need for small to large projects. Staff is helpful and pretty knowledgeable.
Not enough employees working kitchen area..1 employee helping a customer. 2 other ladies in appliances were on their computers..we waited around for 20 minutes and left..during these tough times you think a business would be going out of their way to keep customers happy
Always good
Good deals on some stuff. Hit or miss with the staff
Real nice staff. Store nice and clean.if you need for the house they will have it or know where will find.
Got what I wanted.....short on service
Great store. They have a lot of items in stock!. I always found what I need. Online order and curbside pickup system work great as well. Price is good too.
Idk
Best place to go staff know what they're doing
Bought a new fridge for my daughter a month ago when it was delivered they either broke it or it was defective now home depo will not get another one till September 24 the manager will not give us the money back to buy another one till they go get it. They won’t go get it for another 2 weeks paid for it and it’s horrible service the manger didn’t care once it’s sold will not help Eveans Alberta store manager can’t believe how the manager of Home Depot in Moncton will not do anything
Very clean
The staff was excellent.
Best. Store. Ever.
My first time there was a few weeks ago. Staff were very quick to ask of we needed help. Friendly service.
Very helpful as soon as I walked in someone pointed me to the right direction and even called someone of that department to assist.
Excellent as usual.
Such great help and service, every time.
Great place
Excellent service.
Great selection, fair pricing!!
Bought a Milwakee tool box here at the Moncton store and the service was great....447 lbs and the boys Lloyd, Chris, Trevor and JC teamed up and slid that baby right onto my RAV 4 from the forklift! Great Job guys...but especially to Lloyd who help us with several things leading up to the purchase...Great team work and customer service!
Very helpful staff
Fast and friendly service very helpful.
Poor service
Nice products
I keep going back, friendly, knowledgeable staff.
Always a pleasure to see the helpful staff
Very friendly and helpful staff
Large inventory of building supplies, they almost always have the off the wall thing you are looking for
Great variety at Home Depot. We had stopped in to check a shed we had seen a few weeks ago that had been marked down, unfortunately it had been sold. Should have known better. Did a bit of window shopping before heading out. Fyi there washrooms here are very clean.
I got some nice pieces of wood there
Differente experience
All items available
Great service mix up on delivery price but was given the price I was quoted
Staff helpful and know there products. Good appliance sales now and then.
The best customer service experience
Very busy, and a bit chaotic. Great selection, as always, of course
Able to find everything that I needed and great customer service
Nice friendly place to shop if they don't have what you want they will try to get it
A huge place to buy anything related to hardware, furniture, paint etc.
Went in and was gonna buy more than i needed and a very helpful employee explained what i needed and saved me a bit of money. Good employees, clean, and lots of sales. Happy customer.
Great place with lots of eager folks to help... sure would have been nice if they had been allowed to walk the store and seen where stuff was. I talked to 6 people and finally, after 35mins, went to the contractors desk and the guy walked me to it within 18secs! Bodies arnt worth the money if all they do is upset customers.
Awesome service
Always going one step above and beyond.
Waited for key cutting, staff was slow to arrive, but did a God job when they arrived.
It's the home depot. What's not to like?
JC at the Pro Desk and the boys in the rental equipment are awesome, friendly and great customer service
Always a good experience here
Buy online, pick it up, and the website actually works!
Friendly, helpful staff and a great selection of plants.
Had 2 staff members ask me if I needed help. A nice unexpected surprise coming from a big box retailer. Nice to see that personal touch. Both were very helpful. I've been there numerous times and love shopping there. Store is well laid out and not cluttered
Excellent service
Plenty of products to chose from at good prices! Great tool display and they carry my favorite brand Milwaukee!
Do not shop here if worried about Covid 19. I ordered 1 item online for curbside pickup. Got email saying would be ready shortly. Drove 45mins and item/order was not ready. Customer Service was unwilling to grab the one item as other orders were before mine. She offered to cancel order and for me to come inside and buy the item. How lazy and unprofessional to put staff and customers at risk instead of simply grabbing the one item.
Sucked! I ordered online but they didnt have enough inventory so had to back order. They wouldn't hold the order until the back order came in because the store policy was "7 days". I had to drive 50kms with a trailer to pick up my incomplete order. Think I will shop elsewhere for the other parts needed.
Lots for the big projects like yards, roofing, decks and the like, but not much for finishing projects such as interior decoration or shelving.
We have spent far too much time here as of late lol. Found the staff to ve helpful and nice, the store us as all home depot stocked up and sometimes confusing but a good place.
Very pricy but they have pretty much everything
Super service. Great products.
its okay i wouldn't brag that they have awesome prices
Everything you need and fairly priced.
Always my go to for paint related supplies, the staff never disappoints!
Shout out to Gus and all the other helpful staff members.
Well organized and clean store. Wonderful staff.
Great staff very knowledgeable and helpful, Ben B on the contractor desk is great to deal with
I purchased a dishwasher from Home Depot in Moncton at the beginning of July, the ordering was easy, it's what came afterwards that makes me not want to buy anymore appliances from Home Depot in the future. I had to change the delivery address for the dishwasher and I had to call not once, but FOUR TIMES, because every time they called to want to deliver, they always had the wrong address even if I had called them to let them know of this change. Furthermore I've had to call multiple times to try and schedule the installation and the customer service representative says they will contact me by the end of the day but it never happens and this has happened to me four times already. We've had the dishwasher for 5 days now and we still don't have a date for it to be installed. I've bought appliances from Home Depot in the past and never had this much trouble, but it's been such a hassle this time around that I don't even care if I pay more for my appliances elsewhere, I will NOT be purchasing any appliances from Home Depot ever again! This is ridiculous, awful customer service!!!!!
Great and friendly people and when I needed help finding something went out our there way to make sure I was satisfied, so many products to choose from and different products that I didn't see in other stores, awesome quality and prices. Love this store ????
Well organized and friendly people.
Went to return item bought online. Quickly they refunded me, no questions asked. Very good service from everyone we encountered during our visit.
I found what I was looking for. Employee was so nice and explained everything about the product.
Started painting rooms in our new home, no idea what to look for. Kent (the employee) was very knowledgeable and helpful. We couldn't be happier with the choices he helped us make as well as saving us a couple bucks. Keep up the great work!
I've bought there some tools and materials to renovate my house with pretty good price.
Friendly staff always there to help!????
The staff at this store are so knowledgeable. I am doing home renovations, and spend too much time here, but they are always so friendly and ready to help!
It's name speak for itself.
They had some plywood that wasn't $100 per sheet.
We shop at this store as it is the only Home Depot in Moncton but they do not always have the best selection of stock and their prices are higher for a lot of things.
They had what I needed. Thats where the compliments end. Can't expect much from a multi-national comglomerate of retail giant-ness
Like any other store of this type. Service is usually good once you can get someone's attention.
Always a good spot, and they help me as a small business owner collect rewards and save on many of the things I need. The manager has helped me figure things out often.
Good place to get what you need, but difficult to find someone to help you.
Greate place nice sales persons and they know there stuff
Great people great help!
Prices are comparable but no real big savings.
Always exceptional service in the paint department. Very knowledgeable and helpful.
Curbside pick up process is broken. Waited over 20 minutes both times I've used the service and have had to call the store each time to have an item actually brought out. Department management has very little customer service or escalation training. Only decent things are competitive pricing and decent stock availability.
Good place to shop
You don't want to know
They didn't have what I was looking for.
As allways good service
Great prices. Exceptional service. David in garden center goes out of his way to serve you
Hello, dear Home Depot here is my sad story at Home Depot Moncton; I was at Mapleton Home Depot rental tools today to rent a compact machine, when I got there the employee (JESSE MELISH) was at the desk. When I show him the compact machine to rent, he was pulling so aggressively the machine that he hit another machine and knocked on the door! Then he asked me for my information, and I gave him, and he told me to take out the bank card to pay it. (knowing that this was my third times rent this machine) He did not accept my card, and I told him I rented the machine with my card the other 3 times last week, he told me NO from today we will not accept this card, I said no problem and I looked for another card, I tried the new card three times but each time he refused my card then with his voice going up he said your password is wrong and maybe this is not your card !(it was very insulting to speak like this with a client). Then my wife showed him our identity card, but he kept yelling at us for no reason and it was here that my wife told him to take down his voice. When I saw who is very aggressive with my wife, I asked for his manager, an assistant manager (Gonar Joseseki) came to see us, we explained the situation, and he did nothing or nothing to employee, I told him that your card machine its old and everyone knows that so maybe you can try again. He tells to another employee to recheck for us in front of the rude employee JESSE MELISH and when she tries again she tells us that JESSE MELISH didn't even update the machine for us! In any case he didn't stop yelling at us and say it's impossible, and we should get out. We were very very shocked, my wife had a panic, nobody helped us, and we left the store. We are very very sorry for the Home Depot with employees like this I suggest you to laying off those sorts of employee because imagine if he acting like this every day with customers. . You will lose more customer in the future. We will be happy that you contact us about this situation that happened today, thank you.
Good
Could use french staff
it take so long to have a price when you call
Staff very helpful had what I was looking for and at a good price.
Always have a great experience there. If I do not know where something is or am not sure of what I need I can always find knowledgeable help. Very friendly staff!
It was busy and still received Great service at the paint counter
Great place
I was just checking a couple of things but the staff were very helpful.
Nice Home Depot that's easy to get to and has a decent selection. Friendly staff and well organized.
Great mask Junior size ♥
Great personal help to decide on door latches
Went in for one thing came out with cart full
Had everything I needed!
Prefer going here than other aces due to the selection
This place sells the best power tools out of the competition. Buying lumber here would never be my first option. Way to many employees for the amount of knowledge they will actually not give you. If I had a looney everytime a worker would come ask me if i need any help but unable to do so. They should start to invest in having replacement AI robots that could actually answer your questions.
Very helpful
Great customer service!!
I am a nurse I understand how stressful these times are,however i have been to homedepot twice and both times staff at the door and on the floor are very rude and not willing to help
Good hardware store! They give also reasonable price deals and discounts! The personnel are great! very accommodating and informative! Helps a lot to fit you needs! Awesome!
Ignored. No one to ask questions . Becoming like Kent's. Customer service is non existent.
The staff was pleasant and helpful to help my find what I was looking for
Always find what I'm looking for!
Always seems this store has little or no stock on items you looking for
Very helpful staff that have always answered all the questions I've had.
Went into Home depot to purchase three items fridge stove, dishwasher. We have spent thousands over the years. Disappointed in this company .
All good
Got some nice flowers and plants
Good staff and what you've come to expect from a Home Depot.
Very rarely is there helpful staff there but they got good stuff at good prices
Great service frim Alan.
Friendly Service
Smart staff
Everything you need to build that gazebo
Good place, good selection, found what I was looking for.
Good
Staff were very helpful and friendly!!
A normally great place to shop, I have to say I was not impressed with my experience today. I was trying to but 3 loose screws (along with a list of other things), and I am required to write the bin number on the bag provided. I did not have one, and the associate I asked for one made me feel as if I had just ruined his day. When I thanked him for the use of said pen, he grabbed the pen from me and turned and walked away without another word. Quite disappointing indeed.
Great from the minute we walked in till we walked back through the door ,very helpful and friendly staff!!
Service is good, but lumber leaves a lot to be desired as far as quality was concerned.
Lots of selection ,staff is great.
Love the pro extra account to keep track of my purchases
Bought my appliances from Orville at Home Depot .....awesome customer service! Very helpful and helped me thought the whole process....! Thanks!????????
Good hardware selection.
Staff was very helpful
Self checkout system can be confusing as the use of a handheld scanner can be awkward. I also did not notice these being sanitized after each use. Staff helpful however.
We were looking for paint, we found paint. That's a win in my book.
Welcomed me on the way in . He showed where to get what I went there for . But when o got to the cashier station to get out my order from a cage , she skipped over me twice Should be a line or signage so people know who is waiting
Great shopping
I could stay in there all dam day
Never any help around & its a bother when you ask for someone to lift something
Fair prices, they carry some specific items that cannot be found at the same type of store. Fairly knowledgeable staff.
I got my yipstick at home depot lol Just kidding. My experience was excellent. Theirs always a kind sole willing to help me out. Super service
Great for workers always seem to have the need requirement
This store is the size of a small European country with everything you could imagine available for your home improvement and maintenance needs. This can seem very intimidating to find things and navigate through but thanks to the amazing and friendly staff finding things is never a problem. This is an excellent place to buy things!
Was there today and talked with a fellow named Dale. Excellent knowledge and advice with products.
Staff was friendly and eager to help. Very knowledgeable on their products. Means alot when purchasing something I knew very little about.
Kyle in the Kitchen and bathroom department is truly talented and experienced in kitchen design. Great customer service
The expensive Canadian Tire!!!... With better selection. Oh, and better lumber than Kent by FAR!!!
Great looking store and it's layout is quite impressive....but was NOT impressed with the lack of customer service. I was in the paints department last Saturday (I believe early afternoon, Aug 14th) and NOT one out of the 3 young ladies behind the counter, even attempted to greet me or ask if I needed any assistance...not sure if this is the normal practice for your store, but I will give it another chance when I go to buy paint in a couple of weeks, my wife and I are thinking of repainting our home, but I want to be assured that there are willing and caring staff...
Went in for plants - huge selection. Self checkout was extremely fast.
People are friendly and there everything you almost want
It was ok..nothing out of the ordinary.. found what we were looking for.
If they had someone on the phone to answer, I didn't have the pleasure of meeting them. It has been 2 hours.
Ordered patio table and chairs, on line. Received mail when delivered to store. Staff were very helpful in opening packages to ensure no damage in transit and helped in luading into vehicle. Heavy packages that took several staff and they were glad to help. I will definitly continue as a customer.
Not much effort shown
Great store but having so difficult in getting some special order in for my project
Very good service and a great choice of products.
Awesome customer service
Service is always good. You don't have to look far if you need assistance.
I want to say go if you need advice or service but the lack of is what made me never go back. Much better hardware quality, service , price nearby.
Every time we go there we seem to find what we're looking for and the service is excellent.
Friendly staff, easy to find what I need.
The most items for everyone
Can find most stuff for your house. Price is a little high
Missing 1 star as a result of; when I went to the self serve cash, it turns out I needed a cart, when I asked the attendant if there were any carts around she pointed and said " over there" rather than get me the cart whilst I had my heavy item.
my fave
Staff was very helpful!
The employees were helpful with information I didn't have.
Got what i want????
On line service is nonexistent, and I called the 1 800 phone # and got transferred 4 times, all I needed was a price for a heat pump , that Home Depot carries , I’ll go elsewhere .
I was excited to find living room floor lamps that were modern looking to match a lamp we purchased somewhere else for a lounging chair at a reasonable price. We were shopping for flooring and backsplash and found two beautiful options .
So so on service
Awesome place to shop very helpful especially Tim in Plumbing very knowledgeable
Love the display with all the required info on the toilets. Good selection as well
Awesome services
The staff at the appliance dept was so attentive and very patient. He took his time to solve all the issues and concerns that I had. Excellent service, sir and thank you Richard O.
Convenient is the key
Waited 10 min while the cashier's talked among each other. And then I politely ask are you open. Cashier just looks at me and says no.
Favorite store for any home owner.
Very nice.
Good service :)
This place is great to get tools at!
I rarely go to home Depot as I'd rather support the canada-based businesses (Kent, etc), but my options were limited: I couldn't find a dehumidifier elsewhere. They were easier to find than in other stores and had nice selection. I googled reviews while I was there and picked a favored one. This was during vivid, so masks and social distancing in place. Cashier wasn't busy, standing in the aisle near their cash indicating they were waiting for customers, which was convenient and a thoughtful practice. Paid in less than a minute. I would've asked someone where the dehumidifiers were, but didn't find anyone and I looked in logical section for them.... Surprised to find them.
This is your one stop shop for all your home improvement tools and materials, all kinds of tools ate available here! If you ate an ardent DIY person then you'd want to sleep in store here as you will be awed by the many tools you'd find???? I must say it's my favourite store!!!????
Very helpful staff. Not as many barbacues displayed as I was hoping for.
Good store lots of variety. Its hudge
Great lumber and fast service
Helpful staff
Always people there to help, super clean store and the shelves are always filled
We had hardwood delivered and they left it in the middle of the driveway uncovered! When rain was forecasted. Really stupid!
Very helpful,
Good service
Typical big box...
Great service
Wow ...amazing staff and service as well as selection !! What more could you ask for. Keep up the great job everyone !! :)
Very friendly staff. One of the best Home Depot stores I've visited.
Friendly help to find what I needed. Great store.
On the 3 July I was looking for bathroom Reno information, I came across Mike in the bath department. I would like to say that he above and beyond to make sure that I understood everything and ensure that I had everything for my shower! Thank you Mike!
Good experience as always
Lumber is usually cheaper here than Kent.
Very helpful staff
Great selection and prices
I get my paint from here
Out of stock a lot
Everything you need at a reasonable price.
Great service and prices
Very friendly staff. Walk you thru aisles to serve customers need.
I was referred to go to cosco for what I wanted cheaper than home depot
Always great at Home Depot.
Excellent place to find what i need for my building projects and the staff very helpful
Excellent service, helpful staff
Just wanted to say how helpful the Manager Lance was today!! He had lots of patience, was timely courteous and understanding! If I couldn't find a courier myself, he was willing to put me in touch with a company he knew personally-- above and beyond is an understatement!! Thank you for helping me get my reno materials :)
Went in for an old style dimmer switch and they carried it.
So friendly, especially for a big box store.
Not a well stocked, or thoughtfully stocked store.
Home Depot is always great to shop at, great selection fairly good prices. This store I find always clean and check out is quick
Poor customer service
Good Very friendly cashier
Best prices
Great place and great staff , service is great .
Home Depot may be a bit note expensive for some things compared to say Kent. But it is worth every extra penny as the staff are so much more helpful, friendly and knowledgeable. Home Depot hands down over Kent
Great. In and out nice and quick. Staff was friendly and knowledgeable.
Found what I was looking for, like a deal.
A bad experience !!! I have literally spent thousands of dollars over the years at Home Depot, and one small bad experience has assured that I will never spend another cent there !! The attitude of the sales associate and then the evening manager on November12th was very unprofessional and I honestly don't think either of them had a clue what they were talking about ?? I was purchasing some ceramic tile for a small project and new exactly how many tiles I would need. Two full boxes and three extra tiles for good measure. Lucky for me , or so I thought, there was an open box of tiles with about half left so I grabbed my two full box's and three from the open box, placed them in my cart with my other purchases which consisted of a fair amount of plumbing supplies and headed for the cashier. The cashier didn't know how to ring in separate tiles so she called the associate to the cash. The associate proceed to tell me that they do not sell separate tiles and I will need to purchase another full box ??? I took her to the tile section and showed her the sign that clearly said $0.85 per tile ?? I also showed her the open box ? She stuck by her guns and said they do not sell separate tiles ?? I have purchased single tiles before when needed so couldn't understand this . I calmly asked if I could speak with a manager so she got a manger to come over and he also said they wouldn't sell me tiles from an already open box ? I asked him why the box was open and he just said he didn't know > I asked what they were going to do with these single tiles and he said probably send back to the supplier ?? They really didn't want my business I guess. I did not get upset, although this was very frustrating . I calmly walked back to the cashier with the two of them following and told the cashier to cancel my entire order. The manager muttered under his breath " That's Fine, See you later " He will not see me later or ever again in a Home Depot store. I proceeded across the road to a Kent Building supplies Store and had no problem purchasing the exact amount of tiles I needed. They even opened a full box and let me buy my singles from this with no questions or problems whatsoever. This all took place at the Moncton, NB Home Depot on the evening of November 12, 2020.
Good place very assistive staff look for deals
Went with a friend today to get a item I ordered and paid for online and decided to do car side order pickup. After 40 minutes of waiting we called the store because there were now 4 cars waiting. The response was oh no one turned on that app. No way to run a business
Big choice, not bad price
This is a store that seems to have multiple personalities. I guess it greatly depends on when you visit and who is on staff at the time. My best experience was when looking for some plumbing supplies to connect some sinks. Was asked immediately if I needed help and was given expert advice, brought to what I needed and they even drew out how to make some of the connections. Contrast that with times I've searched up and down isles looking for somebody , anybody to help. Or times when entire isles have been roped off. Finally found somebody to ask if I could get something on that isle and they shrugged and moved the ropes so we could get it.
Such a nice store to shopp !! Just wow .
Knowledgeable staff. Items are always in stock. The quality of the lumber is the best in town.
Good service and friendly staff
Staff was very helpful.
Great
Gentleman gave us excellent service while purchasing hood fan great guy
.same item lower price ,and very good customer service
Nice working people
My one stop shop.
We are building a new house and went in to price flooding and was pleasantly surprised to fine a young gentleman working in the flooring department very knowledgeable.
Friendly older staff, like shopping there
Over the years I've shopped HD in Moncton. Has been a pretty good store, but over the last year, I've noticed they are less responsive to my needs and seem more corporate, less customer focused. Maybe it's directives from their US ownership causing this. I now shop increasingly more at area Home Hardware stores. Less corporate, more Canadian, and great service.
Found everything I was looking for Plus waiting for a phone call for new cabinets I'm looking for
Had awesome service! Went in looking at samples of paint and learned some stuff about it!
Great customer service. Justin in hardware was extremely helpful.
Did not have what I was looking for.
If they don't have it ... You probably don't need it! A little pricy, but you get what you pay for. Excellent knowledgeable staff.
Do not get there credit card,its a money trap.
Best place for lumber
I like the experienced staff
The staff in outside furniture was very helpful and informative and very pleasant thank you
I always say try to buy local but at the depot they just have everything you need at a cheaper price
Customer service not to my standers...do not try to please there customer to make a sale.when they deliver the items over price delivery charge and the do not take the old one away ..went somewhere else lower delivery charge and they took the old one away..same item lower price ,and very good customer service.
Like all big box stores it can sometimes be tough to find help when you need it, but the staff is friendly and helpful and it’s my preferred home improvement store in the area.
Good selection and friendly staff
Good service and excellent products.
Selection of fasteners is one of the best lots decent tools to choose from too but service on most days takes forever to get unless you go about 10 min before close then they can't wait to help you
Best service around
Great nursery. Good service from the associates.
Friendly service. I was not pleased that they do not stock appliances. Need to order and pay a delivery fee. No in store pickup.
The staff there always ask you what kind of help you need. And they are always smiling.
This store has stepped up their customer service. It is fun to shop here now, and get all the essentials for renovations and projects.
The staff are always friendly and tons of things to buy and whatever you are looking for chances are the Home Depot just may have it
Easy to shop there and staff is helpful
Very kind and considerate and helpful staff you regardless of what I cannot find always willing to lend a hand cashiers are polite and engaging always a good shopping experience
Always have what I need the first time.
Very helpful pleasant staff. ????
Always find what I'm looking for.
Usually can find what you're looking for and the staff are very helpful and welcoming. Plenty of parking, even for "pros".
Nice place to shop
I love home depot.. I do woodwork and always seem to find what i need in one place and the staff is the super added bonus! Havent met onw i havent liked and havent had one pass by me without asking if they can help! Love the place
Always really helpful! Although they didn't have the part I needed they offered my other places and solutions. Very knowledgeable staff. The store is easy to manage and can find what you need! There always seems to be …
Unable to locate a knowledgeable staff person. No one is eager to help a single female either. The want to help men or family customers though. Sure made me feel invisible.
Whatever you need for your project they have in stock at the best price. Their lumber is definitely straighter than most other lumber yards.
Very helpful service. We had been looking for a dishwasher stopping at multiple appliance stores here in Moncton and we found the absolute best deal and walked out with a brand new dish washer in less than 15 minutes.
Poor customer service..
Thumbs up ????????
The price is very good lots of choice
One of my most visited stores.
Ok got what I wanted
Its always good
We just bought a house and needed a long list of small and big things. Kyle and Cindy we amazing and went above and beyond to help us get everything we needed. A big thank you to them for all their help. We will definitely be back for any renovation items in the future.
I always seem to find help with my do it myself projects here. I really like their lumber and plumbing sections mostly.
This review comes a couple weeks late as I am very busy...here goes! For the new general manager Jeremy......I was having this issue with a fantastic tool I purchased just out the blue problems I was in for my 3rd time ...so the staff called In the new GM I wasn't mad or causing problems as I'm sure at this point some would have ...Jeremy showed up and without hesitation handled my issues with such class he went above and beyond expectations we had a good chat about a few problems I was having ' not home depot ' just with my projects and he then proceeded to help fix with those as well just as a thank you for my being patient ....I was never treated that good anywhere I hope he runs the store as he treats customers nothing but class thumbs up for sure ...thank you Jeremy and good luck
Hehe home depot music
Staff was very happy to help and I found more than I was looking for!
I love this place, they have just about everything under the sun and none often than not have staff that really know the industry. I can not o ly get the items I need for projects at work but also advice if I'm having issues with those projects.
They have just about everything, but at a premium price, if there's something that you want that's high price there I check Princess Auto to see if they have it cuz you'll save yourself a lot of money, a typical American company
Has everything you need. A super, warehouse style, hardware store. One of my faves.
The people here are incredibly rude, no one would bother to help. Very poor service. 0/10 of I could.
Lots of items, friendly staff. The items are usually good quality.
Something of everything home hardware, not usually the best bargain.
UPDATE: don't ever buy anything at this store again. We ordered and paid for an LG washer and dryer in March because we were told it was in stock and we still don't have our set. Should not have to pay in advance! update: getting an upgrade for the same price and rightly so.
Always good service there
They always seem to have what I want and a great price.
Walked around not getting the help I needed.
Used the curbside pickup. Was fine!
Friendly and knowledgeable staff. Very good selection.
Love this store. Much better selection of tools compared to the one in Saint John.
Always great quality and excellent help and advice. My favorite go to place!!
Excellent service lots of help and great products
Excellent flooring choices, and very helpful when we were picking our flooring,
We went in looking for paint and the gentleman serving us was awesome! He made sure we had everything we needed, as well as advice on how to fill out our rebate. ????
What really stands out for me is the service. In other building supply stores, it could take me quite a few minutes to track down a member of staff for assistance. At Home Depot? I'm often greeted with a cheerful offer of assistance a few times on my way to the department in looking for.
So much variety and great items! Awesome store.
Great store,I found everything I need to prepare for the storm.
Very helpful excellent client experience
My favorite place!!
Good for wood projects
Can recommend. Always friendly and helpful service. Always. Everything we order shows up sooner than expected without an issue. Retail shopping is also a positive experience. Great location and lots of parking.
I prefer to support smaller, locally owned businesses but my gf needed a plant from here. I saw a traeger grill so that's cool I guess.
Good variety
Big store with everything that you need including staff that you can find.
Taira in customer service was extra helpful and very polite and pleasant
The best place for your building needs
I just want to send a message of thanks to your Sales Person named Jim White in the Moncton store. Jim's expertise in answering our questions in detail helped us decide which products to buy for the best results for our two renovation projects we have now finished.????
Would be nice if the signs and the product were together in the same place ...not worth typing anymore lol
Nice place and always someone there to help you
Love that place. Not the cheapest place to buy stuff but the team is always here to help you realise you diy projects.
Helpful and great selection of products
I like the service i get there staff are friendly
All staff members are polite.
every thing you need for building
Shingles, best price, affordable fast delivery.
David, who helped me in the outdoor / garden centre was fantastic and very helpful
Very helpful staff.
Some stuff are cheaper than kent. Great variety of brands.
Good service
When you ask a simple question about a door style that you are looking for, you shouldn't rudely talked to and chewed out because you asked a question.
Very helpful people
Clean and spacious. Large parking.
Paint person was not very friendly or helpful at all. We went to Sherman Williams to buy all of our painting supplies after that.
Very helpful staff.... especially the staff in lighting department.
They have a lot of house stuff but they're a bit expensive though.. I found a lot of stuff they sell online for cheaper.
Support local hardware store instead of national
Had all the items I needed,staff was helpful.
Lots of parkin, there is a lane where you can park to load up your stuff, and the people are very helpful
Found everything I wanted and got a free tool!
Nice store ,lots Of products
It's okay for what it is but it's no where near as good as its' US counterpart. Unfortunate.
Always helpful and almost always have the stuff I need. They have good fair prices and work very hard if there is an issue with anything you purchase.
They have almost everything.
Always have what I need when I need it! Great service.
Great place
Great people products and prices
Quick in and out. Website allow you to locate the aisle and section of your item ahead of time.
I purchased a NEW electric cordless snow thrower. When I went to pick up at store, the pickup employee stated: "This is used but only out of the box." and then proceeded to hand it to me opened ... he didn't even have the courtesy to repackage it. I paid full price for a used product. Will never shop at Home Depot again!
Love it .... I didnt have so much time the last visist but good as always are
Great
Great savings and deals
Typical Home Depot. Has mostly everything you need.
Found what I was looking for with ease.
Huge store, clean, lots of staff walking around. Made a purchase where staff was extremely friendly and helpful.
If one wants something for your house or the outside. They will probably have it. The Home Depot never disappointed we yet.
Their tool rental was awesome! Had exactly what I needed .
They always seem to have what I am looking for from a hardware store.
It's home depot... consistent and helpful when you're lost.
Excellent service
Excellent advice from plumbing expert!
Very pleasant and helpful staff. Love that store!
Good prices
This is a great location, and Home Depot has been my favorite Hardware and Lumber store for many years.
Nice products
Organized store, well laid out! Large variety of quality material & tools to help with your building or renovational needs. Wide selection of indoor or outdoor items especially during the summer (garden center). Lots of knowledgeable staff …
The staff is mostly friendly, and very well informed
Short stop for some hardware. Friendly staff
Unbelievable that staff use the old sales technique to make a sale. Called yesterday about a fridge and was told by Alan that its on sale until 9 pm. I knew it was a lie and sure enough its still the same price today. It does not say its on sale on the web site. Just lies to pressure you to buy.
I like this store. I can always find what I need for home maintenance or renovation. The staff is friendly and knowledgeable.
Well kept store and excellent customer service.
My place of choice for building material and tools. Quality of lumber and friendliness and helpfulness of staff is much better than their nearby competition with the green storefront.
Super helpful staff
Very knowledgeable, friendly and helpful staff 4 stars only because i didn't find enough good deals
Always get great customer service here. I find it's better than the Canadian store beside Superstore in Moncton. I have never had bad service at Home Depot and have had the staff here go out of their way to help me on more than 1 occasion
Very good people that work there. As soon as I went in I asked one of the employee for what I wanted and he did all the work for me.
Always have what I am looking for....lots of good sales this weekend on construction materials
If you do not look like you have money you will not be ignored by almost every rep. There .doubt me go in alone wearing work clothes (that you actually worked in ) .
Good service
Staff are helpful
I got exactly what I was looking for. Good selection of hardware. Friendly and helpful staff.
Great experience - contractor personnel very knowledgeable. Friendly people make the business.
Lots of choices
Always well stocked and staff friendly !!
Going to Home Depo for my wife and I its always an enjoyable experience. What I like the most is I am approached numerous time if I require assistance and many of the staff are older folks over 60 like my wife and I and they know what they are talking about when you ask them questions... Returned a light last week that died that we bought in September,,no questions asked as they gave me a new one..And I can't forget the young man who said his name is Eric Bins.He many times will come over to assist us with our carts or if we have a large purchase he wants to help us...He wears his Home Depo jacket with pride and he seems to love his job..
Lots of DIY materials
My preferabyl building store
Fast and courteous service everytime. Huge and diverse inventory.
When they do answer, they tell you to go online and check for it yourself
Very helpful staff.
Extremely friendly and helpful staff.
We love this place. Lots of selection to pick from . Very helpful staff. And great prices.
We have had wonderful experiences with all the staff - especially the plumbing and the flooring folks. They are super knowledgeable, provide sound advice, and never "up sell." Everyone answers questions with a smile. The best Home Depot EVER and I've been to a lot.
Pretty much a plain ol' Home Depot. Staff are very helpful here
Had exactly what I wanted
The people at Home Depot were very welcoming. Told me who I should see for my oven. Unfortunately, they don't carry the parts that I needed but gave me the names of some businesses that might carry the gasket I needed. Everyone was friendly and helpful. I will be back shopping there.
Love this place. And the staff is always a great help!
Anything for the house!
Good prices
The staff here is very freindly and knowledgeable very nice store.
Walked for miles because staff misdirected me4 times
Had deck boards delivered wrong width suze called them they r going to deliver wider boards at no cost to us i call that excellent service????
No line ups. Knew what I needed ,not busy.
Liked
Pros: Good selection of many items both in store and online. Decent prices. Lots of staff on the floor. Excellent Return policies! 5 STARS for the ease of returning items. Cons: The BIGGEST con: The push for customers to use the self checkout. The place can be crawling with floor staff on a busy Saturday and there's ONE checkout open, and one other staff trying to force everyone to self checkout. If people want to use it they will. MAN AT LEAST 2 FULL SERVICE CHECKOUTS ON BUSY DAYS. You have what seems to be 50 employees give or take on the floor. You can spare an extra one. This is a hardware store not a grocery store. Every visit is the same, a bunch of annoyed customers, young and old who want full service checkout. Both Moncton and Saint John, every visit.
Great place
Service and aftersales service nonexistent. Staff has no authority to make decisions. Stay away. Good selection 9f merchandise and well laid out.
Who doesn't love the Home Depot? Obviously found what I needed.
Rented a tiller from Home Depot. Brought it back and told that we did not clean it well enough and there would be a $25 cleaning charge on top of the rental. We actually spent some time cleaning it, but apparently it needs to be spotless. I think the service department are just trying to make an extra buck off their clients. This is not right and the service manager should correct heir employees behavior.
Excellent place great people
No friggin help. Not enough staff, u walk over looking for staff and there helping someone else store is not for me.
This place is amazing I have had the pleasure of having cash associate Wayne great guy very friendly and happy you can tell he loves his job and he has shared this with us this is the second time he was our cash associate and it's so nice having a great person on your staff
Staff not afraid to send you to a competing store if they don't have what you need
Waited for a long time and didn't get help. Found the solution by myself.
I was having some problems with an online order of a few thousand dollars (delivery issue), so I called my "local" store, 45 minutes away (store #7148) in Moncton. The guy at the contractor desk (his name was Oriah) sorted everything out in about fifteen minutes, came up with an excellent alternative solution to make everything work out, even though the store was about to close for the night by the time we had things organized. I was super impressed, and wanted to give him a shout-out for excellent customer service. I will definitely be ordering from this store frequently in the future.
Biggest selection in town. Friendly, helpful staff. Easy return policy.
Wide variety
Find everything you need for your home renovations projects and more. Friendly staff.
Staff are happy to help.
Good selection. The staff are generally helpful. They often have good clearance items. The lumber yard is inside, so the wood is dry.
Great friendly staff willing to help when needed!
Reasonable prices with friendly staff.
Nice store. Great selection of hardware. Lots of parking.
I love shopping here!
Very very friendly workers
Great fast curbside pick up service!
Amazing staff! We would never get the same service in northern NB.
Staff/service is great
Things are hard to find.
I was looking for a paint brush. I found a paint brush. I bought a paint brush. The only people who spoke to me was the guy who said hello when I arrived and the lady who said good bye when I left.
Had what I needed in stock at good price automated teller cleaned between customers and friendly staff
Good service
Big store. Hard time trying to find things. Not enough help. A lot of variety. And a lot of merchandise.
Very helpful staff and prompt service
Always a good experience here.
I mean its hime depot
Very helpful staff. Huge variety of items.
I fine they got better prices then Kent. Frenzy staff and lots to choose from
Awesome experience with David in paints. Extremely knowledgeable and very helpful. Everyone at store was extremely friendly and went above and beyond. Definitely a great atmosphere.
Huge selection and knowledgeable staff. Home Depot wins the hardware store wars for overall price and staff. Home Hardware wins for expert staff, but slightly higher prices. Kent comes in dead last as the staff avoid customers. (I have spoken to Kent store managers and nothing improves).
Very impressed with this store; displays are easy to look at; but as usual hardly any employees to help you, but what's different than other big box stores. One thing we did find which other HD were no longer carrying was exterior grey chalking--what a find.
The customer was great help he find what I needed
Very helpful staff. They live up to Home Depot slogan. The staff really help
Love that store
The staff were great very helpful and a great sense of humor walked me to exactly where the item was and even asked what I was using the item for. Made great suggestions as to what product to use. Thank you Rory for the smile.
Thanks to a very helpful employee, we were able to buy a bird bath even though the garden centre is not yet open.
Live going here
Service big 0
Crowded and expensive lumber.
The ladies in the paint dept were wonderful!
Very friendly staff and helpful
Typical HD
Great staff very helpful
Great ppl working there always helpful, prices are great, everything all together is great in this store. One time I met the manager Glen, great fella offered his help with anything. Honestly I'll never go in Kent again. Always HD. Kinda far away for me but doesn't matter I'll make my list and go to HD. Great work guys!
Friendly service in hardwair and very helpful in cooking appliance s
Not to good service
Quick simple and helpful
Good service and great products
asked for a product, basically was told they have never heard about it, then after 40 min I found it. then 2 exact items were priced $10 and the other $3, so they charged me $10 for both. I'll never go back
Perfect place. Appliance Showroom Free Wifi Home Depot Van rental Key Cutting Kitchen Showroom Outdoor Garden Center Propane Exchange Tool Rental Very very very professional staff. Thank you Jennifer for your support about paint area.
Across the nation I have dealt with Home Depot stores but this one stands out for great customer service. We have made several substantial purchases and many smaller ones at this store and every one has been outstanding - from appliances to a snow blower. Specifically I would like to commend Craig for service way beyond the call of duty and Gilles and Samm who worked out some unique issues for us with a smile and great attitude. This is NOT your typical big box store and for that I am most appreciative!
They have a lot of material but sometimes hard to find help in some areas of the store. In the tools rentals the service was great!
Good deals
Helpful and friendly staff. Helped us and got us what we needed to finish our task.
Love home depot for friendliness, easy to find what u need and good prices
Friendly staff, great home renovation and repair items, tools too.
Couldn't get what we went for!
awesome
Tools yea tooks
One of the best home renovation stores around. There are very few items you won't find there and the few you don't can be ordered in. The tool rental program is amazing and very afforfable. Great staff that are knowledgeable enough to guide you in the right direction for most DIY projects. Great return policy and the staff actually admits when they make a mistake and rectify it. Overall I'd give it six stars if I could, I've never been there and left dissapointed.
Great inventory, a little difficult to get a hold of staff with deep understanding of products
Great place to wash your car .Lots of water pressure.
Ordered online and used curbside pickup. Overall the process was easy and pleasant except having to wait 20 minutes after arriving for my purchase to be brought out to my car, especially since I was the only curbside pickup at the time. Previous in-store shopping has been good except the floor staff are often over eager to "help" and it feels like they are hovering. This make the shopping less than ideal for me. When I need help, I rather go ask someone than have them watching my every move.
needed a new window since mine had shattered and I was a first time window buyer. I tried to get all the information needed and took measurements. I get to the little service desk by the window section and the lady there didn't acknowledge me until a min or so and says "what are you looking for" then I simply said "a window" then the lady started by rolling her eyes, did the biggest loudest sigh and put her hands on her head, making it seem like I was giving her a headache. Then she started asking super specific questions which I tried to answer the best I could. She then cuts me off and says "your not listening to me. We're not on the same page at all" then from the entire time I was there she kept sighing at me and she had no patience. She made my day 10 times worst. I took my business elsewhere. Beside this experience, I usually have good service
Great prices and large selection of eveything
Great assortment well displayed.
Great service.
Great store....our go to store for soooooo many things
Great prices on appliances
More training on phone etiquette and customer service is needed. No reason to be rude or crass when calling a customer. With the amount of times I’ve called the store and had patience with someone not knowing details about my order or getting transferred to dead ends... it seems like an uphill battle as a customer.
Best quality lumber, best variety and great staff
Best place to buy hardware. Friendly service
I love shopping here but sometimes I need my breathing space, too much help lol.
Like shopping around in this store
Frontdesk is always helpful (Angela I believe her name is). Store is always organized and clean. Most employees are helpful and delivery has always been great!
Friendly staff great service and positive staff members, prices are good and they sell quality items.
Always have great service
I Love this place so much,very nice stuff and good quality
Im here all the time lol
Staff and friendly and helpful. Always there to be able to help at any level
Helpful staff and great location.
My favorite store! Great staff, so friendly and helpful!
Had curbside pickup for a little item. Was a 16 min wait from the last text out. Could be worse but could be better.
lots of help