Reviews of FIRST ONSITE Property Restoration (Cleaning Company)

15 Urquhart Ave, Moncton, NB E1H 2R4, Canada

Average Rating:

DESCRIPTION

Here you will be able to see all the feddbacks of real people like you who are purchasing the products of FIRST ONSITE Property Restoration (Cleaning Company) around New Brunswick area (Canada).

Nowadays this firm has a rating of 3.8 over 5 and that rating has been calculated on 17 reviews.

As you can see its rating is positive, and it is based on a high number of scores, so we may be pretty sure that the rating is quite accurate. If many people have bothered to give their score when they are satisfied with the business, it works.

As you know, we do not usually stop to set scores when they are positive and we usually do it only if we have had a problem or incidence...

This Cleaning Company belongs to the category of Fire damage restoration service.

Where is FIRST ONSITE Property Restoration?

REVIEWS OF FIRST ONSITE Property Restoration IN New Brunswick

William Mathers

Extremely poor workmanship after appraisal - I keep finding things that were completed sloppily and which will require further work to repair. They were also very difficult to get through to and slow to complete the work. Some of the damage during our flood had been to areas I renovated last year - the difference between my work and theirs is very noticeable. They just don't care.

Mark Lanigan

Paul James Moore

Brittany Gronvigh

Mary clark

Pamela Beck

Brendon Mercer

We hired First on site to replace our roof after some severe wind damage. I found the entire experience dealing with them to be unnecessarily frustrating. Once my deposit was paid, the job that was supposed to take 2-3 weeks dragged out over 2 months with no communication about what was going to happen or when. The person managing the project never once came out to our house to inspect the job, or called to provide any updates or details. When the roofers actually came to replace the roof he told them not to do portions of the roof that we're approved to be replace. Don't waste your money, time or patience trying to deal with this company. Would give zero stars if I could.

Dean & Crissy Parsons

When we had a problem they were quick to respond. They came to our house and did a quick repair on the roof. After the snow melted we realized there was more damage that we did not see. They came back right away and took care of it.

Christopher Kennedy

Very hard to reach once project has begun. Left muddy footprints and garbage behind in apartment. Overlooked details in the restoration. They do not make you feel like your property is their priority at any time AFTER their first assessment. I would NOT recommend under any circumstances.

Gabrielle Cormier

Sarah Fraser

Daddy Warbucks

I had to have part of my home redone due to ice buildup with the freezing/thawing. When Matt was there in the beginning it was great, however, when Jason took over when Matt left the company, it went bad quick. The workers thought they could throw their trash behind our garage, some had absolutely poor attitudes, work was done very poorly including painting that had to be done over since it looked terrible and places that sanding was barely/not done. They broke parts of my kitchen floor, and pantry, overall it was a pretty terrible experience. Might be worthwhile to look at other restoration places.

Pierre-Yves Le Falher

Matthew Morton

Worked as a temp looks like they know what they're doing would recommend for fire damage

Wendy Bond

Bad !

Omar Al-Wardìan

Jason Babineau

Everyone who showed-up at my home was very, very super friendly, professional and knew what they were doing. It was disappointing that I had to reach out a few times to find out when and why work not completed or progressing.

michael currie

Jacques Arsenault

Terrible service, took forever, there was no communication at all, after almost a year of waiting, the only way I knew the work was getting done was when the roofers showed up in the morning, no notification at all. The guy who came to look at the roof kept telling me there would be extra charges for the work, which was terribly stressful. Never showed up for the work inside, took the payout from insurance and hired another contractor. Obviously, your replies are copy pasted from previous replies. You don't care about your customers, cause I never go a single call about my complaints.

Karle Joys

Management of the restoration project was well handled. Just like to thank Victoria, who kept in touch with us and provided an accurate schedule of what needed to be done and when it would be done. The analysis and repairs were done very professionally and we had no problems with any part of the restoration and repairs. All the staff were cordial, particularly Shannon, who was very approachable and let us know when he would be on-site and was punctual. Overall great job.

Dale

Noé Ricardo Arteaga Santos

HallsCreek Moncton

Took a year for the work to get done, they only did a part of the work, never showed up for the rest, I do not recommend.

Christopher Russell

Very quick response and professional

Lorraine Hunt

I was very pleased with the service, Our son was living in out home and we are living in Ontario, they were very quick to respond and very helpful. They communicated with both myself and our son on all matters. Would recommend them for anyone.

Christine Cybulski

Water damage cleanup and restoration.

Margie M

First on Site did work in my apartment, I asked twice for them to clean up the drywall dust which was all over my stove, range hood, Keurig and fridge. The superintendent said her and an employee from First on Site walked through and agreed that everything was cleaned, all they did was dust off the drywall dust from the stove burners, everything else was still full of drywall dust, extremely disappointed in First on Site as they always cleaned up after they were done the work.

lulu

Wish there was a zero to choose from but since there isn't I had to unfortunately give this company 1 star .. beware do your research first before using this company ... they rush and do a very shoddy job very poor workmanship and to top it all off they lose some of your items...at least in my case...items I will never be able to replace or ever get back. Beware !!

Andrew Nicholson

Nicole MacDonald

They have been really assuring through this entire process, and very thorough. They've even explained in detail what all of the equipment does and how it works, and their process. I've experience nothing but prompt work and daily followups considering our province got slammed by a hurricane, and I am certain they are working overtime to get to see everyone.

Tom Lunney

The work was done as quickly as possible, to a high degree of quality. You wouldn't even know there was a flood. Thanks for the service!

Lisa Hollohan

Leif Johansen

Sandra Harper

Terrible, untruthful, unprofessional workers and no accountability. Never would we use this company again no refer to any one. Definitely a bad referral from insurance

Heather MacFadyen

Morgan Hickey

wylie Last

Absolutely amazing team. very professional and Friendly. I highly recommend them.

Nicole Morash

Thomas MacDonald

This marks the second time in the last two weeks that a firstonsite truck has almost caused an accident with my car in Halifax. After 12+hr of freezing rain, a pickup just pulled out in front of a line of traffic heading into the cogswell roundabout and I had to slam on my brakes to avoid smashing into his passenger side, and hit the curb doing so. No response from the office phone or the 1888 customer service line aside from "I'm sorry that happened to you." I drive the same route every few days and almost always see these trucks ripping around the corner onto cogwell / pulling halfway into the rotary to stop traffic and make themselves a spot. They need to train their drivers before someone gets in a serious accident.

Barbara Sturdy

Don't waste your time with these people because you won't get some of your contents back, the ones that were not destroyed. Terrible people toTruro get in touch with. We wish that we had never dealtj with them.

Bill T

poor service. Never get anyting done

r brooking

Hector Sonier

Words can not describe the bad service we received

George Nelson

Gary Gallant

were home and happy with the repairs

ch gha

Noreen Nause

Our experience with First Onsite was very positive and professional. Dealing with Spencer in the Dartmouth Nova Scotia office was smooth. He was on top of every detail and communicated everything to us every step of the way...having him guide us through the process made it a lot less painful!

David Dawson

s

Even one is high for them. When we had to vacate our apartment for the construction, they said you can put your stuff in your bedroom.We trust them but when we moved back to our apartment, some of my stuff were lost or stolen. They just say no it is not possible but it happened. They didn't answer clearly and just say OK, sorry. I want my stuff back without any excuse. Terrible experience with them. It was my kid's toy in the bedroom.

jill Fraser

over the holidays we had a pretty bad floor. both our insurance adjuster and the PM from 1st on Site was terrific. They both took the time to explain what exactly was going to happen starting from A to Z. Each crew that showed up to my house was beyond friendly and empathetic to our situation. The each took the time to explain what part they will be responsible for. Dave, Janika and Billie were amazing to work with, i highly recommend.

Business Hours of FIRST ONSITE Property Restoration in New Brunswick

SUNDAY
OPEN 24 HOURS
MONDAY
OPEN 24 HOURS
TUESDAY
OPEN 24 HOURS
WEDNESDAY
OPEN 24 HOURS
THURSDAY
OPEN 24 HOURS
FRIDAY
OPEN 24 HOURS
SATURDAY
OPEN 24 HOURS

PHONE & WEBPAGE

FIRST ONSITE Property Restoration en New Brunswick
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