Reviews of Best Western Plus Fredericton Hotel & Suites (Cleaning Company)

Bath/shower needs to be improved.

Johnny Chambers

Had an awful experience with a girl named Katie. Called and she was incredibly rude and short with myself, and my wife when she called as well. I will not be staying here or at any Best Western again. Simply the worst customer service I have ever received

Robin Kay

The mattress could use a refresh

Coral Murphy

The staff was super friendly

Chris Davis

Very nice hotel. Very clean. Beds were soft, which was OK but some might prefer a firmer bed. Shower was weak. No water pressure.

Staff are nice & friendly, offered us charging cable when we was looking for our in the bag in the lobby . It just the wifi spike a bit.

Chocolate muffins at breakfast are amazing. WiFi is slow. Prices average for the tourist season. Staff amazingly helpful. Local area is a bit spartan: the strip mall with the grocery store is 20 mins away walking, and the taxi's in town aren't exactly cheap.

Lesley Gosnell

Very nice hotel! We stayed on the ground floor and was really surprised that the rooms had real floor, like not carpet! It made it look really nice and clean! Breakfast was back to pre-covid style which was nice and the staff was very friendly. The housekeeper also left us a note for when we got there with a quote I'm french and English which I thought was very sweet and personalized and you could tell that she cared!

The location was perfect for our overnight stay. The rooms were really clean and inviting. The only issue was with the breakfast area, I understand it was free and we were there near the end but it was hard to manoeuvre around the area as the workers were tidying up but did not allow the guests to have first access to the items available. It just did not feel inviting or comfortable. Other than that small annoyance it was a wonderful hotel and I will go back.

We stayed there for two nights. The first room we had was neat and clean but the bed was so uncomfortable- way to soft! We asked if there might be another firmer bed but the night manager said she thought they were all the same. I got maybe 2 hours of sleep and the next day asked if we could change rooms or at least let us try one of the other beds to see if it was as soft. She was great. A couple of rooms cleared out and she called us while we were out to let us know. We returned and ended up changing rooms. This bed was so much better! I got a much better sleep thanks to the desk staff. (We think the other bed was just broken down too much)

Staff is friendly and room was nice and clean, AC unit is super loud and rattling so had to turn that off. Pool time limited to 30 minute intervals with the Rona. Booked completely for first night before we arrived and had 1 slot left for the pool tomorrow which we grabbed. Can't comment on the pool cause we haven't been there.

Derrick Good

Friendly staff with a modern and clean environment. A warm breakfast is always a plus here and the pool is also an option for the kids. Will stay many more nights!