Reviews of Best Buy (Cleaning Company)

Jo Anderson

Lots of selection of various electronics.

Cara Steeves

Very bad at answering the phone.

Brenda Bird

It's good

Numayer Tahmid

Great service

William Murphy

Helpful staff... quick and easy check out in the evenings

Ron Whitlock

Good products, inventory. Some employees don't help though although the staff at the door are friendly.

Merle Allison

Great choice excellent staff

Nellie Sabrina Taylor

Worst service ever. They sell you a warranty but will find loop holes every time. Useless. Go to Costco. DO NOT SHOP HERE!

Chris Warren

Exactly like every other one in the chain

Brandon (SlaterBoyce)

Its a great store to go buy video games from for all consoles. There has been only a few downsides to the store that I've experienced. I had bought an LG laptop from there and after a year or so the power plug in to the laptop got busted and couldn't charge. So we brought it in and the person said it would only take a week or so. And then we come back in a week and they say do we want to get a part from LG sent to us to fix it. So we say yes and we keep coming back in every week for 2 months and its still not even in. So we just took our laptop back and left the store seeing as they weren't doing anything to help.

Alf Au

Been into a lot of Best Buy in North America. I have to say this is by far the best in customer service. I have never receive this type of service in any Best Buy that I've been. Please keep up the great work

Peter Keddy

Bought a new high end TV yesterday. Talked to several staff members, all helpful and informative. I feel pretty good about my purchase decision.

Silver Kurosai

I love the Bestbuy here in Cornerstone. Best Bestbuy i have ever visited. I come here for my games, cameras, and other electronics. The staff is very engaging, you can strike up a conversation with just about any one of them. And they usually know what they are talking about. They will go above and beyond to fix any bad experience. The overall service is excellent.

Brandon Leavitt

Good service and selection. Had a hard time finding someone to help getting a switch. Which is unusual as they are normally on th ball offering help.

Don Booth

This store used to be much better as Futureshop, however one benefit is they do not have commission now and so you don't have staff hounding you for a sale. I don't think staff are particularly knowledgeable about their products, especially in the PC department.

Anthony Nolletti

Friendly customer service reps who are always willing to help. The store will also match prices that are found online, which is fair and convenient. It would, however, be beneficial if discounted items were promoted more and became more salient.

Tammy Kennedy

Love this store

Chris Erickson

Great selection of electronics price are fair but a lot of the time there is no staff to help you with what you need

Marc-Antoine

Very good customer service

Stephen Marker

Good store..

Rénald Haché

Great store for electronics

Suprit Singh

Friendly Staff, lots of tech, and main thibg: they offer competitive prices. If you find price lower anywhere just let them know, they will give you that price.

Raj Karia

First CONFIRM the order!! and when WE go for pick up, just say “SORRY!! The product is not available! It might be stolen or lost”????????????????????‍♂️ WORST SERVICE EVER ????????????

Debbie Scott

My mom returned a laptop within 14 days and no questions asked. ????

Sheldon Saretzky

Came in what I was looking for real quick and got help right away for it.

Shawn David

Staff was very helpful. And even helped me save money.

Rasool Fatemi

Not the best prices. Price match is great though. Best place to buy electronics if you just want to pickup latest tech without waiting for shipping. Again, not the best prices out there

Bill McGrath

Friendly, courteous staff

Kendra Knaggs

This review is almost entirely about customer service. Went in to buy a new graphics card, in store selection is not great but Amy found us looking and helped us buy one online having it sent to the store. Her customer service was fantastic, polite, talkative, could tell she liked her job. Best service I've had at this location by far!

Taylor Doherty

Quick service very friendly

Naabiga Abdoul Razak

Easy to find electronic devices in good quality

Courtney

I have no idea why this tech store never has what I need. Always get told "Nooo.. we don't carry that, you'll have to go online".

D B

Service is often scarce but the selection at this location is good enough. Unless you want a Huawei phone, evidently they don't sell them.

Jason “TecIT Solutions” Gudmundson

Only Two tills has POS receipt printer so it took 15+ minutes to check out

John S

Friendly and knowledgeable staff, if you want to pre-order games this is the place, avoid Gamestop/EB Games.

Marcus Herbert

I arrived at opening and there was a lot of highly organized staff on hand. One woman was positioned at the entrance and directed each customer to aisles according to their specific queried objectives. Within those aisles were staff who …

Elia Bello

Good Ok Googole

fredericton games

Worst customer experience ever at the Fredericton, NB location! Bought a pair of headphones there and wanted to exchange them for a different color of the same type "Beats Solo Wireless 3". Because they were on sale when I bought them, they wanted me to pay an additional $190 for the exact same type, just a different color. The pair I was exchanging wasn't even opened. The store manager ever had the nerve to say that ever though both pairs are Beats Solo Wireless 3, they are in fact different products. Ironic that the message I say on the pin pad while at customer service states "Hassle free refunds or exchanges". My visit was anything but. I look forward to the day this brick and mortar store goes out of business like so many before it. This will be the last thing I ever buy from Best Buy.

Kevin Corcoran

Good service

Brianna MacColl

My favourite thing about Best Buy is the Geek Squad and Prince Albert has one of the best teams!

Jesse Maher-Watson

Solid place to buy electronics. If they don't have what you want they can easily order it in for you

Peter Rudniski

Never have instock the items I want.

Michelle Deveau

Amazing service!???? Greetings at the door with a positive attitude and smile. Ask for Nick...knowledgeable and informative plus friendly!????

Kevy Nova

Great selection and service.

Sylvain Gauthier

Good selection of computer accessories, bit expensive. If not in rush, buy online instead

Kyle M

Best place in Fredericton when it comes to tech that's for sure

Carman Copeland

Competitive prices on what you love in electronics. Helpful courteous staff.

Nunyafug Ginbizness

They advertise free shipping over$35. I ordered a deep freeze and they tacked on $277.99 shipping for a 40 minute drive. Other Appliance stores in Princes Albert have free delivery to the same town. The we informed them it was on an acreage just outside of town, and was informed that they don't deliver to farms/acreages. They cancelled the order, and told me they would refund the $639.34 for a $299 freezer. The next week, no refund had been received, so I checked the number on their website and it was listed as still needing my input as to where to deliver the freezer. So I called them, and the one lady hung up on me. I called them back, adn finally got through to someone else and they told me that refunds usually take a week or longer?!?!?!?! WHY? With today's tech, refunds at other stores take less than 30 minutes! Needless to say, i wont be buying ANYTHING from best buy ever again. Best check Leons over these guys, they have a lot better customer service, and refunds are same day.

Ray Goodine

i or no one in my family will ever shop at the fredericton store ever again poor poor costumer service . just a bunch of kids running around trying to look busy worst shopping experience i have ever had in fredericton . i went to the source and had service as soon as i stepped in the door i spent my money then and there. so future shop you should just close up shop cause you suck

Blair T Sawler

Hard to get help from staff

Marcel Dombrowski

And this is why regular electronics stores are dying. Just spent 20 mins looking for somebody who works there so that they could get my item. Nobody came. Won't be back for a while

Ivan Brewer

Not as good service as use to be

V N

Great

Wayne Duplisea

Cute girl showed me where the Rokus were. Took home the roku

gbolahan sunmonu

Get your appliance here

APPLESILVER

Bought a TV that died after warranty ran out. Manager and I worked out a deal - he gave me a new TV if I bought the extended warranty on that one. Win Win!

iburnfurbies “iburnfurbies”

Only place I could find a decent phone case

Akshay Yadav

Great deals, amazing range of products, humble staff and excellent protection plans for your electronics. Overall unequivocally best customer service.

Rod A. Young

Very professional and helpful.

Anna N

The store it self is great but when you call them they never answer you.... like NEVER

Conrad Kruger

Anne-Sophie Cotte was a delightful help. Friendly and helpful

Vilifying Force

It's future shop without the helpful staff. Meh.

Kolton Gagnon

The only place in town that sells all kinds of electronics

Geoffrey Richard

Stood by counter watching staff talk to each other when I needed assistance

P .A.L

Good flyer prices. Fairly knowledgeable staff.

Gordon Wilson

This location of friendly staff. They were helpful but not obtusive.

Heidi Newman

Great service.

JARON 35

I made a few of my first big purchases here. I like the help they gave me and how they guided me throughout my whole experience.

Charbel Awad

Great selection and strong service.

Gary-James Porter

Selection is fine, employees aren't necessarily the most friendly or knowledgeable on the items in stock however.

Paige hutchins

Difficult to find items, not categorized very well

Anthony Cogswell

Overpriced electronics and overpressured to buy something.

Joan Katt

Tonight I went in with my husband as we had planned on purchasing a tablet for our son for Christmas, it had to be ordered online as they were out of stock which was completely fine with us (I’ve ordered before online from here and never had problems) So at the till the lady calls over another employee for help and she tells him it keeps saying that it’s out of stock... he then starts typing on her till as she waits and she keeps saying “see it’s out of stock” in which he keeps telling her quietly “it should be ok....I’m sure it’ll be ok” not giving either of us an explanation. I can hear this exchange of words between them and become concerned because it’s also taking them awhile, I ask “are you out of stock? Cuz if you are I can always go try another store” and then the guy replies not even looking at me “it should be ok” still typing away. Meanwhile I still have my card out ready to pay for it but now questioning if I should or not when the guy isn’t certain that it’s even in stock but that ‘it should be ok?’ What if I pay for the thing and it doesn’t come in? And so I say “I’m not sure if I feel comfortable with ‘it should be ok’ “ He waits about 7 seconds still typing before he says to me “you can go to another store we refuse to serve you” I am still in complete shock! I did NOT use any sort of rude tone in my voice nor did I give any reason for this treatment. I was standing there being patient and wondering what was going on but getting no answers! And I was simply telling him how he was making me feel about the whole transaction. Waiting for him to put my mind at ease with an explanation but instead I get thrown out.. I am a quiet person who stays away from conflict, scenes or any of that sort of stuff. I have never in my life been treated so rudely, I felt my face go red in embarrassment and I walked out feeling humiliated. I couldn’t even say anything to him because I was in complete shock and felt 100% humiliated! I will never go back to that store.

Thomas Li

So many things

Keltorz88

Very rude and unacknowledgeable staff.

Jesse Thompson

Ordered a set of Thrustmaster T3PA Pro Pedals from the website right at the counter. Person at the counter was super helpful and welcoming and providing a way to track the package. The pedals even showed up over a week earlier than expected. It was awesome to see such great service!

F B

I went looking for headphones. Door greeter helped me find a flyer with a smile and James helped me find out if there was any stock left as the shelves were getting empty. He also called another store to confirm if they still had any stock left for a specific pair I was looking at. I didn't end up buying anything yet; I will be back to bestbuy at some point.

Zik Mir

You cant really call them any more. So if you wanna know something about the store it self, no way to reach them goes automatically to the call center and they provide ZERO info about whats in the actual local store. Bummer.

Anthony McAdam

What's good service there when I need help you're there good job

Jordan Stadler

Great staff and service.

Bernie Connors

The memory card I wanted appeared to be out of stock. The shelf I found was empty. But the service desk told me there were 11 in their inventory database. Another staff member helped me find the memory card in another section of the store. Thanks for the help on Black Friday!

Denver Hendricks

Shop local, they have everything and they price match. Everyone is friendly

Ron Sutton

It's a best buy. Usually always a staff member there to help.

theguythatcan49

The staff were very knowledgeable and helpful , actually down sold me into a better product . I would recommend a visit if your in the market for anything tech related .

joe basque

Best elctronic store around

Ruth Murgatroyd

Knowledgeable and friendly staff last night.

Victoria Deveau

Great experience with the staff! Helpful

Tony Coady

Very helpful staff!!

MapleHero 360

Great selection of technology. Helpful staff, pay more then online but no shipping and you get it right away.

Tim Cox

The person who helped me was very knowledgeable and patient

Cynthia

Excellent knowledgeable staff.They know their stuff.

Luis Mondragon

Best electronic place in town

Michel Côté

Electronics. ..Yeah!

Chris Johnston

Always has the latest gadgets in stock.

amberrayne2012

Don’t buy from Best Buy, buy from amazon. Best Buy has the worst customer service and if you order online they’ll report to have shipped your package but give you faulty tracking numbers then you never receive a parcel! Then they tell you it’s canada posts problem. 0/5 stars

Colin Rice

Great place, good products. Staff was interested in what I was looking at.

Brad Peterson

Very great store Stephen and Brittney are very helpful employees

Trevor Rivett

Went to look at bookshelf speakers. They only had two pairs. While standing right in front of the two pairs, an employee had to check the website on his phone to see if they had the two pairs. When I asked to demo them, he said I couldn't because he did not know how to connect them to an amp, but assured me they sound really great. Poor service, but not enough to prompt a bad review. What really got me going is that I just contacted them to order a replacement remote for an item I bought 2 years ago. I was told that was outside the service limit and they couldn't order the remote for me.

Erinn

Helpful

Darren Hoyt

Almost everything you need. I checked out laptops and tablets. No big deals, way too expensive.

Michael Quillmann

Good service but not cheap

Michelle Price

The staff doesn't get all up in your face, like when it was Future Shop. They actually let you shop:)

Emily

So far my experiences here have been great. The staff are generally friendly and helpful. GeekSquad has been excellent, Patrick is especially knowledgeable and patient when dealing with your tech issues.

CDN Adrian

It's a smaller location so not the same selection of in-stock items as the big city locations but still a good location, plenty of parking, clean friendly staff that do NOT follow you around and ask if they can help you every 5 minutes like best buy did. (I was asked 37 times in 15 minutes if I needed help and often by the same people 5-6 minutes later) 4 stars just due to a smaller location and often limited on higher-end items that you find in the bigger locations.

Burb4Life

Ok for sales. Service is next to pathetic

Andrew N. Byrne

Great place to go for electronics if you don't quite know what you want, or if you want it right away. I was there twice. First, their staff member Reggie showed me to the hard drives and was able to explain all their drone offerings as well. The second time I was there, Nick was able to show me to their gimbals and quickly get it for me, and explain their other options as well. In and out in 10min including the time to purchase.

Gunar Gundarson

They're short staffed

Denny

Limited selection of goods, otherwise great store!

Brad Kunwoo Lee

Good service and staff

Sebastien Durand

I went to Futureshop to have a quick look for iphone 5 cases. I found out they had the iphone 5 64 gb black in stock, wich any other store in town did not have. I avoided a week of wait thanks to that. The personal then efficiently took me through the process of activating the phone leaving no room for mistakes. They made sure to inform me of all the little details about plans and waranties. My experience that day exceeded my expectations and I will certainly go back to that store again Thank you Future Shop!

Sin Semilla

Nothing special.

Yogesh Pise

Tip:- check flyers online before coming to shop

Kathy Hennessy

Better than Futureshop, not as good as Amazon. They have a terrible habit of keeping video game cases on the shelf with no copies in stock, leaving you to have to order online. Just take it off the shelf, guys!

Uberchucker

Purchased a washer and dryer from this location during the black Friday sale. The prices were very competitive and the customer service we received was good. At the time of delivery on Dec 5th, the driver noticed a huge dent on the side of the washer, we refused it. It was explained to us by the store that any issues with delivery to call their 1866 number/ not deal with the store. I called immediately and was told they would get back to me in 3 buisness days with a delivery date for the replacement washer. That day came and passed... no communication. I called today and was told they will get back to me within 24 hrs... I was called about 4 hrs later to be told I had to deal with the store directly as my purchase was not done online. Our replacement washer is set to be delivered on the 18th. We declined the extra geek squad coverage at the time of purchase and also did do again tonight at the store. Not going to pay $180 for $10 laundry credit.

Lee Raymond

My issues with Best Buy in Prince Albert is that everytime they have sales, when I go to buy something, they always seem to be out of what as I want to buy. They also don't have a well stocked selections of things I'd like to purchase. The major reason me, like many others, have chosen to start doing way more shopping online.

Tom Harwood

Not worth a blank could not get any service left and bought elsewhere would put 0 stars but would not let me

Gavin Phillips (The Zen of Gavin)

Service is good. Staff is friendly. But I do find sometimes the staff is not the most knowledgable.

Mike Nelson

Great service for upgrading our television, Geek Squad.

Trevor Dubois

Knowledgable staff and great prices

Troy Seaboyer

Good place you go for tech when you cant wait for shipping. Price matching is good too.

Julie Thompson

I was very upset when I tried to call this location and was routed to speaking to customer service in Ontario. That's just stupid. I had a simple question. Anyway I did end up going in and have a good experience. I read online that they didn't have display models up but there did when I went in.

John Doe

Not a bad place, it’s expensive but that’s to be expected with a larger chain. Had someone ask if I needed help almost half a dozen times but it’s better then not being asked. Pros: New, up-to-date computer parts, clean, layout was easy to find parts. Cons: Expensive, not exactly a huge selection of computer parts.

Mike Law

Great place to shop when they have stock.

Cherry Bee101

staff dont always seem to know the things they should about electronics, or at least where they're located. And some are quite unhelpful and dismissive. Even have had issues with staff when it came to returning recently bought items that were broken out of box in the past. But the manager is fantastic to deal with, made up for the hassle I had to go through.

Brad Paul

Amazing customer service. Highly recommend Braden Busse

Linda Grant

Great place for electronics and appliances

Jyl Toews

Love the Geek Squad!

RestoSham

Good place to shop for anything you need in electronics, the staff is not really helpful but there are some of them that are knowledgeable

Jo B

The franchise has decent enough prices, but don't rely on the in-store staff to know what they're talking about. Research your TV choices or computer choices yourself online. Best Buy sells some items refurbished, which is a great deal but it's all available on their website.

Emmanuel Olumide

I've had significant dealings with BestBuy P.A. and they are overall a great store that I would recommend. I found the staff are very friendly, PATIENT and mostly knowlegable. The GeekSquad suppprt is great though pricy. It can save you a fair bit of money and inconvenience. I guess if you can spare the change sign up. Especially for your higher end merchandise. Keep it up guys!

imdash101I69

Real good place to get all your electronic needs

Hcirdle

Good employees that helps you, place is pretty clean and everything is well organized

Ali Mirzaie

There is no other place better than bestbuy to go for shopping when it comes to electronics. Staffs are super friendly and helpful.

Rebecca Steeves

If you are looking for decent camera equipment or computer monitors then don't waste your time

Allan Cardinal

Not much selection here

Fraser Small

Sales staff were, during my visit, not knowledgeable about products or current stock. They also did not speak English very well. Save yourself the trouble and shop online.

Rome

nobody answers the phone

Ryan Chapman

Fantastic customer service

Stephany Smith-Golding

Great service friendly people and lot of things inside are great

Craig Fisher

Good products; great selection and good price. Yet I always find their sales people to be full of information while being somewhat pushy. Good return policy.

Damian Online

Great store, decent selection. Arguably the best play to shop in PA for electronics.

Wendy Gaudet

Customer service was great.

Mark Watier

Purchased washer/dryer. Found the best deal for the nicest set here.

Robert Bartholomew

Great staff, great selection, fair pricing.

da doc

The people there are friendly and helpful

Spencer Dowden

Poot service, hovering and needy staff. Poor store layout.

Stephen Gorham

Poor staff good productd

Emma Samms

Amazing Staff Great Store, Helped Me Out Tremendously

Jamie Rice

Helpful staff. I like online reserve with store pick up! Update my review to include the exceptional service from Allison. She went above and beyond to help me find and old receipt.

Mike Sexton

Best Buy has a lot of stuff. It's kind of an eclectic collection of tech. I say this because they have a large range of laptops handheld devices and such. They have a large selection of TV'S and they also have a surprisingly large selection of appliances. I gave them 4 stars because they train their staff to use aggressive sales habits and because of this you get higher employee turn over and less knowledgeable staff. Their website coordinates well with the stuff in the store. You can get someone on the phone when you call the store. Also very important- They have the best phone screen protection system in the whole city.

Todd Gilmore

Knowledgeable staff, always someone available to answer questions and lend a hand.

Nick

Great selection on electronics, friendly staff.

Mark LeBlanc

Awesome fixed me right up what I needed.

WILSON 920 (WILSON920)

knowledgeable staff

Meagan Rae

Kid at front door was super friendly, didnt mind the wait :)

Garfield Fisher

Wouldn't match amazon pricing. Another dollar spent online!

Richard Luu

Clean store, helpful staff.

Lyle McDiarmid

Nice people but told me my Reward Zone certificate expired in July wrong... November. Reminds me why I shop on line...

Terry Gervais

It’s no future shop that’s for sure

Chris Wintersgill

Overall good experiences at this store and is better since it changed over from Future Shop. Staff is helpful and knowledgeable and the store has lots of cool products.

Stefan Iuga

They actually know how to do their job

Dorothy Ahenakew

Prices are reasonable large selection

Mathieu Cote

Helpful staff

septicfan plusmarkioo

Found the movie that I was looking for...

Darren C

Lots of free parking on site. Typical Best Buy store, layout, signage, etc. What you would expect from any location. Staff are friendly and helpful when needed. Prices are typical.

Adam Harris

Limited stock. Display only - "order online". Passively aggressively chased out of the store at closing, despite significant spend. Staff more interested in clocking out.

Greg Durling

Future shop but worse

Jon Theman

Great products poor service

Benjo oneR

My friend and I bought some things there only to find out when we got home that 2 out of the three items we had purchased were not working/damaged before even using them. We were both denied refunds just days after the purchases with our receipts. This isnt the first time that this has happened, but it will be the last. I have been a loyal customer since the opening of future shop, before best buy came but they have lost that loyalty. Amazon has better prices, product selection/availability and a good refund policy anyway.

sandra larsen

Service was disappointing. I went in to Best Buy in Prince Albert to purchase a MacBook pro. Was looking to buy THAT day. Stood infront of the macs looking for number of minutes, had a number of people look my way but no one ever asked if they could help me or find someone to help me. Wandered around The store for probably another five minutes, keeping my eye out for an employee, a number of employees were buzzing about but again no one really looked our way or extended themselves. I just phoned of the store to ask about making a purchase online and perhaps picking it up and was put on hold for five minutes.

Everett Gamble

My first and only stop for great phone deals, bluray and 4k movies, electronics and video games, tvs, etc. Staff are very helpful and knowledgeable

Rob Hill

Very helpful staff and tons of tech to look at

C English

Nothing wrong with good ol' Best Buy except that with the rise in online shopping there isn't always alot on the shelves these days. Customer service is still great!!

The Rev. Stratton Phillips

Decent selection and staff seems ok. Pricing is somewhat better at other competing stores.

Jill Watson

Very helpful staff, good shopping experience.

Tal

It's a good place to shop for electronics but buying a pc there isn't going to be worth it.

Faye Dawn Paradis

Knowledgeable staff. Great customer service

Mana A

Great staff, willing to help!

Nitin Kumar

Cool place

Lorenda Lawson

No one asked if they could help me

Dave Blaxland

Quick complete service

Dean Francis

Selection is not good

Don

Decent electronics store. Overpriced on alot tho bir has a wide selection of electronics

Niah Haslett

Amazing costumer service and just about anything you need electronic wise

Hany Elhawary

Ok

Lucia Bluestar

Had phone screen protectors changed out. Best Buy's own brand. If you use an S-Pen they need to be replaced often.

Lance Allen

I was going there to purchase a specific item. Strangely there was one left and it was boxed up. I asked if it was the display model and was told no. Pretty sure after opening it, it was the display model but it was in great condition. Just give me the facts. I am an adult and can make my own decisions. Great deal on an Instant Pot.

Trevor McNulty

Not busy time of day

Phillip White (Dream WEaver)

Prince Albert's Store seems to be always clean and somewhat organized. They also appear to loose a lot of useful products that I enjoyed being able to access. I am told this is based on proximity of people. Sales people always are nice. The only thing I don't appreciate at all about Best Buy is their Reward Zone gimmick. I say gimmick because the way they implement the reward system ensures you are not likely to be rewarded at all. I purchased a washer online and was never credited with the reward zone points. Customer services says I never entered my number on the order. Okay, what ever. Subsequent purchases were made - dryer, freezer, dishwasher etc... I received the points but I didn't read the fine print. You are awarded the points weeks after and then if you don't print them out and spend them within 180 days they go away. So I lost all mine. Who's not too busy to keep track of these points. Essentially they make this reward system so you have to hurry up and purchase something more to benefit from the meager points you get from purchases. You need to carry I.D. too in case they ask you during the spending of your points coupon. I say please, Best Buy, get with the rest of society and allow me to decide when to spend my rewards.

freezie d

best buy you can get and awesome staff

Karsten Berg

Went to the store to buy a cell phone charger for my phone. Couldn't find it and couldn't get anyone to help. Eventually found 2 different workers and both just pointed where they thought it was neither was willing to actually help me find …

Dry Bones

Was great. Staff helped me out immediatly. Very helpful and knew the store well.

Alexei Turkin

Expensive store with poor selection. Good customer service though.

Russell Goodine

Friendly staff, clean store, and a good variety of products.

Scott MacDonald

Lots of people on the floor playing with electronics and not being very helpful. There were workers whizzing around on a 'hoverboard' telling each other how they shouldn't be on it.

STRANG3R30

10 years ago, I bought my first Macbook when it was known as Futureshop. Always liked Best Buy for their quality products and choices. Worth stopping by.

Jesseb O'Donnell

Sales people were great but best buy doesn't give their employees commission even though they do have targets to meet each month.

Wes Trueman

Very helpful staff. In and out

Jordan Pronych

Price on a ssd was significantly less expensive than elsewhere be careful

Heather Strom

They answer my questions about simple things.

Brady

Bad customer service. Safe yourself the time and air. Go elsewhere.

oniXpony14

Great service.

Aljo Mathew

Excellent customer support

No Name Baloney

I went in to buy a new tv.. I had some questions about a tv I picked out and when I asked the guy working if he could answer them for me, he grabbed the price sticker and ran off and came back with an even more expensive sticker price... so I didn’t buy the stupid tv.

Bruce Rivington

Great staff!

Adam Savard

I find that they generally have what you want, and they're really friendly. Would recommend, though their prices are really high compared to Amazon.

Lydia Cai

(Translated) Electrical shop (Original) 電器鋪

Taylan Şentürk

Good place to shop on black Friday.

Khalid “Kal” Hasan

Nice to be able to see an organized display of various models of Fitbits and Samsung Gear & Garmin watches. Not all available at store but good deals online.

Jason Buchanan

Self explainitory!

John Marion

You want the best best buy ever? Go to P. A. Best buy. Best best buy ever.

J.W Deveaux

The stored has been a vast selection of electronics and a decent selection of home appliances. The staff are mostly helpful but roughly half the time you have to find someone. I am very impressed with the clearplex screen protector product. By far the best option I've found for my S9.

Michael Quigley

Too many staff members that are not much help.

Tristan Hallihan

Service was prompt and employees were polite.

Amir Hajilou

Staff are very helpful

Bradd Arseneau

Appreciate the in-store service - very helpful staff. But when you try and call and end up with nothing after about 30 minutes to ask a simple question and all you get is ringing in your ears it is enough to drive anybody mad. Why does it redirect me back to the main menu anyways? Displeased.

Dre Erwin Photography

Nothing u cant find online

Tracy Peat

Your service sucks I just want to know about buying a remote Nope Noone picked up Very poor service

Emmanuelle Martin

They wouldn’t return printer ink I just bought that was expired already and doesn’t allow me to print.

Ryan Groom

My favorite toy store!

Angela Bhattacharjee

I was passing through on my way to Nova Scotia, when I needed an iPhone to 3.5 mm aux attachment. I called in ahead and the employee not only checked her stock and the prices for me, she also reserved it for me at the customer service desk. I was in and out in five minutes. Excellent service. Cheery and helpful staff. Thanks!

BYZANTIUMN \\

If you're buying tech you need to buy it here. These guys KNOW their stuff

Genevieve Aubert

(Translated) don't force yourself to speak french. (Original) ne c est pas forcer pour parler francais .

Sebastien

It took 20 minutes and 3 different people to help me with buying and installing a sub woofer for my car. They said the specialist who worked in that dept was not in that day. The guy who actually knew what I wanted, said he would phone me back today with some quotes. I don't have the quotes yet, so hopefully he'll call tomorrow.

Chris Johnson

Small, but seems to have the basics.

WD K

Lots of electronics.

Kyle Clark

I find this location is great, staff is friendly and fast.

The OGRE

Found almost every I was looking for

Joey Albert

Very helpful staff

Tony Gallegos

Good.

Emile Gunville

Selection has become less and unfortunate the help from staff sometimes is non existent

Morris Elderkin

Exceptional electronic retailer. Deals come and go. The quality stays the same!

shmeebs2

Bad service

W John Snelgrove

Good service with humour and no pressure to buy.

Kalvin Jones

Always helpful and price matching and best price guarantee

Autorickshaw in Canada

I went to the computer repair service , and got my computer serviced, and the guy was very friendly and professional. He didn't even charge me for the service, as it was a minor repair work.

Jamie Seper

Selection is there. But the staff is not nearly as knowledgeable as they used to be. Young inexperienced staff.

Cowak

Boxing Day sales used to be so much better.

abdul

They have a good service.

Sarah Rose

Great staff

Mitchell Rogers

Was told false information about a extended warranty. Look into the actual warranty on Bestbuy.ca and did not follow most of what the tech rep told me.

styxZ

coppootr

Michael brown

Good store, decent selection

Jeff Shanks

The staff are always friendly, but the movie selection continues to decrease.

Brenda Hodgson

All self serve, never offered to be helped by anyone, wanted a tv....

Nadi Al-Karmi

Professional and friendly staff. Very helpful in letting you make up your mind about anything you need to buy. Lots of high tech stuff. Parking is free.

Mohamed Abdelazim

A great place to buy computer stuff

Catherine Kuwertz

Friendly, prompt service, knowledgeable staff.

Sheepy Hollow

Happy that Best Buy had a young salesman that knew his stuff. Quinton you and the best.

Joseph Munn

Good items

Richard Ward

Friend needed a memory card for his camera. Best Buy carries a good selection.

Al Cassels

Staff very friendly, willing to help w/buying decision

Chadwick Anderson

Usual good choices

X Eventing

I just left here after being there 5 minutes. I was looking for a laptop for my boyfriend and a new laptop battery for me, immediately a lady that worked there came to ask what we were looking for we said a laptop for personal use because that was all we would need help with, she then stood there awkwardly for a while then went to a different section. We moved on started comparing two that we were interested in buying and then the same lady came and asked me to leave if I wasn't buying anything. I would not have really cared so much if we weren't both looking to buy items for ourselves There was two other couples there that I overherd were just looking at laptops and had been there before us and she had no issue with. We decided to leave immediately and will be buying elsewhere.

Seventhpower

Nice, clean, and friendly atmosphere. Staff were very helpful.

Ed Ashton

Maybe I just don't like big box stores. Some staff friendly some aggressive.

Tristan Beer

Super helpful staff, great select of laptops and TVs.

Danny Scott

Purchased a Galaxy S3 Frontier. Sales staff (Danielle) was very helpful and clearly explained the warranty.

too legit too quit

*BUYER BEWARE! They don't honor price matching, becareful if the Price-match is from a competitors "flyer" Bestbuy wont match it, they offer a flimsy excuse that: "Even their competitors dont have control of there own advertising and marketing?" (which doesnt make sense); it states in Bestbuy price match policy that Amazon, eBay and the like are not considered, which; tbh is fair, but when your competitor is directly beside you and you won't compete? Tells me that they don't want to be competitive for my business.

Stephen Whalen

Went in looking to replace my tv. I was indecisive and the guy just took it. It didn't frustrate him at all. He was very sympathetic to my situation, and very kind in helping me out.

Steve P. Mackin

Good Best Buy location. Decent product selection and items in stock. I take advantage of the buy on line & pick up in store option, especially when items are on sale at a good price point. I have found the staff at this Best Buy to be helpful and available when needed but not overbearing.

Stephen Berthelot

Lots of toys here.

Kawartha Lakes Media

To me, this store is a bit different.. Not because of what it has inside. But because of it's layout... Who really designs a store to face the back of the parking lot anyway? It's in an odd location and faces the wrong way!

Huy Nguyen

Great customer service

Donovan G

Service was easy to find. Store was organized. Found what we wanted.

Reanne Cooper

Went to buy an external hard drive. The people were very helpful. I wanted an email copy but the cashier hit something and then wasn't able to get it to me and by then there were like 4 people behind me, so I didn't want to extend their wait even more. Not a big deal though, as I still got a paper receipt. Great service overall!

Ken MacEachern

Good staff

Dave Glennon

Looking for a new printer but they only had a few cheaper ones

Rossi Cley Reis

(Translated) Excellent location for shopping, electronics and computing in general. (Original) Exelente local para compras, de eletrônicos e computação em geral.

Carmine Guitard

Connor at the Mobile Shop just changed my life basically with my new phone. Saved me money and explained everything perfectly, with also adding some humor in there as well. Nothing better then ending a long frustrating day that dramatically changed as soon as I walked into the building!!

Dr. Cook

The mobility associate took his time with me as I was there to get a new device. I totally recommend this place as the customer service was second to none and I would go back just to say hello, LOL

Theresa Cox

I got the information I needed. It was good to speak with a sales person who knew his stuff!

Toby Hill

I have spent alot of coin here. Good experience all the time except for the last 2 months trying to get a warranty replacement for my tv. Had to call geek squad did the claim. The recorded my personal information for contact not only once but 3 times. I had to call them 5 times in 2 months and visit the store 3 times. In the end got it replaced. Store staff is great 1 800 geek squad needs work.

BeansMouff

Sold me 4 broken products in a row

Dennis Fiddler

They never answer the phone, website only works great with internet explorer, and the website doesn't give an accurate inventory

Nick hasson

They had the game I was looking for when others were sold out

Total9966

Quick sale when you can reserve your order online..

Nelson Selinger

You can find most electronics you are looking for, and competitive prices.

Gary Sharpe

This is a well run store with trained, cheerful young staff.

a mcgoo

I think they need to do a staff reduction at this store. My wife and i walk in, 4 people standing at the service desk, 3 at the check outs and 6.... thats right 6 at the phones in a circle talking. We were the only ones in the store, walked right by everyone looked around for 10 min and they all just looked at us and didn't say a word the whole time. rude, and a waste of money on staff. What a joke

April Griffin

Grady is always an awesome help.

Ty Smytaniuk

Nothing but exceptional experiences. The staff is incredibly helpful and willing to assist with anything to make the shopping experience a great one. Their are excellent deals and sales almost on a weekly basis with prices that simply cannot be beat. 10/10

Al Casselman

Good service and good people

Trent MacDonald

I was in and got what I wanted and was out again

Rob Stewart

The Management and Staff go above and beyond Customer Service at its finest Definately recommend

Gordon

Good service. Very polite and friendly staff. Very helpful.

Wendy Hustej

Grady is a phenomenal staff member , he knows his stuff and he goes out of his way to be helpful Best Buy can not afford to lose this guy

Jesse Bruce

Great selection

Youssef El-Khoury

Friendly staff. Good place to buy all your electronic gadgets.Sign up for their loyalty program to get gift cards.

Lori Autet

You can find every electronic thing ever made here!! Love it!!

Ricky Langlais

Help full staff. Good place to shop.

B. P. Markus

If only the geeks and nerds knew how to pick up a wired phone...

Mary Johnson

satisfied with what they helped me with.actually it was the geek squad

Ryan Hayward

Phoning into the Prince Albert store is a serious pain ever since they became best buy. hourly employee's don't care if the phone rings and they miss a customer, they get paid any way. Fix this cause your losing customers. When it was futureshop the phone was usually answered prompylt by someone who knew something about the product they sold.

Mike Ou

It is the largest electronic store here and its name was FUTURESHOP before. Warm-hearted staff.

Nick Barnes

Employee did not know where certain products were in the store.

marie surette

Good sales

RON Allison

Helpful staff.

Ruth ilori

I just got an apple series watch, Emina and Luis were very nice to me.

EJ

Typical Canadian Best Buy... nothing is really worth buying there unless you price match it and are in a hurry. If you are looking for PC parts, you will be disappointed.

Spencer Morrison

Service was great, wanted to know more about the google home and an employee named Ben helped a lot, will defanetly but from there again because of the great customer service!!! :)

Kawr-ee Merasty

I like shopping there And I was asking if you guy are doing that contest for best memory

Bob Johnston

I just did a search for computer games. All I got was chairs, desk and other stuff for computer. Same thing for rally games

Grant Logan

Please be a little less annoying with your covid measures. Other stores are managing

Travis Boucher

The staff we're knowledgeable and helpful when I went in to buy a new TV. I ended up getting something slightly cheaper then what I thought I was going to get after the associate asked me some questions about what kind of television I watch. Very happy with the purchase and the honesty of the associate. Thanks.

Sean

Great service recently. Staff is knowledgeable and very helpful, although I could do without their constant pestering as I wander through the aisles.

Andrew Brewer

Very disappointed! when in to purchase a computer, nobody would help me. there were 5 reps standing around. had to go somewhere else.

Alex Chatterton

Quick in and out with a TV Stand. Knowledge from the associate on TV stands was lacking unfortunately.

Matthew Dunphy

Best Buy has consistently been the worst service I've ever received since this store opened some 5 years ago.

Debi Skidmore

I reserved an item online. A few hours later I received an email saying that the item was ready. I went to the store later in the day to pick it up. They could not find the item and had no record of the reservation. There was barely an apology, just an offer to see if someone from the mobility department would be available to help me find something else that might work. Total waste of time.

Juergen Sommer

Decent selection, good prices. Sometime no sale items on hand

Maher Al-Rawwaf

Excellent staff and reasonable prices for the most part

Caleb Ferris

Horrible customer service they keep ignoring me and putting off my warranty trying to wait till it expires garbage company

Alexander B

Store is OK. The selection of product is much less now then when it was the Future Shop. Another annoying thing is they sell products in the store, but when you take the card up to the cash was told it was for order online. If I wanted to buy it online I would have done so. Also I dislike the face one can not phone the shop very easily anymore.

Davlin P

Very unhelpful and condescending

Robert Carr

It's about what I expected from my local Best Buy.

Nelthan

Takes a long time to get help..

GURSIMAR SINGH

Need electronics, best place to go

N douglas

Service is extremely slow. I'm excepting of the fact covid causes delays but I was told 3 hours for a job and it's been 2 days.

Matthew Mukherjee

Service has gone down the drain ever since it became bestbuy from future shop. Man I miss the old future shop

Francis D.

You have to Catch the sales to get a good price. The kids are OK that work here.

Angy Pangy

The staff was friendly enough, we bought a refrigerator, stove and dishwasher combo, and was told that all three could be installed upon delivery. Found out the day before that is not the case, was given a complete runaround for an hour on the phone, given irrevalent phone numbers to call, or numbers that didn't exist at all. Told we have to go to the store again in order to have the dishwasher installed. I don't think so, I'm sure a competitor is able to take credit card information over the phone. Please train your staff Best Buy.

Maureen Williams

Good customer service

Kristen Wolffe

Went there to make an order in Prince Albert. While there they got my son a balloon to play with and my daughter a nice leather chair to sit in since she wasn't feeling very good. Then they gave my kids each a Lego package to build at home. After I was done one lady carried my daughter out while I had to carry my oldest to the car and rocked my infant while I got the other two in the vehicle. They really helped out when I needed it so my kids were well taken care of while I was busy. Thanks, I will be ordering more from here and also like the free shipping to save even more money.

Dr. Kenneth Noisewater

Got a cell phone here. Was told by the guy that sold us the phone that there was insurance we could pay 13 dollars a month for for two years which would cover any type of damage. Even water. He even went so far as to tell me I should purposely break it when I wanted to upgrade. Dropped my phone at the passport office a few months later and when I went in for a repair/replacement...wasn't covered. Guy who sold me the products was no longer there. Manager and employees I dealt with were smug jerks who acted like they were Harvard educated doctors withholding surgery rather than transient minimum wage retail employees. Literally had to walk away with nothing because after trying to articulate the circumstances for an hour to no avail and being treated like I was a fool, I was so angry with these idiots I was going to end up in jail if I stayed any longer. Bottom line is I am stuck with a 800 dollar broken phone and another year of paying useless insurance on a phone that is broken. Could never recommend Fredericton Best Buy.

first dude

Awesome place for electronics

Brandon Goodine

I really thought after my experience with Best Buy in Edmonton, Alberta where I had first purchased my phone November 2016 would be the end shopping with them. My mother board quit in April 2017 therefore, I had sent it to geek squad and, got a ‘’NEW’’ phone which I had been promised by their employee a couple weeks later. Now June 2018 I’m having issues with this ‘’NEW’’ phone and they wouldn’t do anything about it. That’s where I had made a visit to this location in Fredericton! I had spoken to a gentleman named James, he was very pleasant to speak with and, made all options possible for me to receive something until my contract is finished. Reason why I had even made a visit to this location is that, I thought I still had apple coverage which expired due to a worker at apple making me aware but, they were willing to asses the phone anyhow at no charge to see if they could help me where it was an apple product after all and, could have the possibility of being covered under manufacture warranty. About an hour later my phone was assessed and, I had a list of issues that was wrong with it such as: the audio (No option to the speaker button or FaceTime, explained the reason why I could only use it with Bluetooth in my car). The battery was weak, screws around the mother board missing, screws missing on the fake plastic screen (the screen could have probably fallen out if I dropped it hard enough lol!) and, the SIM card plate was bent. It was a very big shock to me that, I had these many issues for such a ‘’NEW’’ phone. But, out of policy where it was a third party mistake with Best Buy the only option I had with the apple carrier store was to bring it back to them or pay 450$ for a new replacement phone which, I didn’t really want to do. When I arrived at the Best Buy store a gentleman named James spoke with me and, understood my frustration and, handled it really well! He got me on the phone with geek squad head quarters right away. The woman Paula was very irritating to talk too and really not the friendliest but, the experience in store was awesome!! I was made well aware that the gentleman in Edmonton, Alberta had given me false info on the iPhone I had received. All the phones from geek squad are refurbished which sucks but, at least you will have a phone until issues occur which is the biggest inconvenience! Especially being on contract and, you have no phone 3/4 of your experience. I did received my box to send the phone away today and, will be sending it off Monday. I hope this next phone won’t give me these many issues and won’t come out with a list describing half the phone missing!! I highly recommend this location they had given me a much better experience and, I will definitely keep my loyalty at this store! Thanks so much guys!!

Christopher Mckillop

I am happy with my new laptop, I also was able to trade in my old laptop towards my new one. I had been looking for a while leading up to Boxing Day. The only gripe I would make is that Boxing Day the Asus Tuf were still $950 so I decided to pay $50 more for an Asus Rog. Because at the time it was the best deal. Then Boxing Day I found out one of the Asus Tuf went on sale that I had been looking at for $250 off. I just wished I would of known the Tuf would of been going on sale for Boxing Day. While I still like my laptop, it would of been nice to of had both options on the table at the time. Not have to second guess the decision a month later.

Jim Thibeau

Went in for extra computer storage, was recommended the wrong thing. Went back, was told by another associate that what I needed was not available. I suggested a photo stick. Associate brought me to another area and voila, what I bought worked but was told anything opened can’t be returned for money, only a credit for something more expensive even if it was recommended by an associate. Next week, went in for a computer and hit the jackpot with Peter. Exceptionally knowledgeable and helpful. Best associate ever. With his tech savvy, I’d take him to the moon and back to use his expertise. Patience beyond belief. Thanks Peter for making my shopping a learning experience. Great job!

Mayowa Adewoyin

I am very disappointed at their service here. I bought a TV about 3 weeks ago and i was told the TV was out of stock. Uptill now i am yet to get a refund from them. And i was told its because they have system issues and the issue has been escalated over 3weeks now. This is very painful and annoying because i saved up to buy this TV to enjoy for Christmas. Now am seeing good deals in other stores and if i order now on those stores i can still get my TV for the holidays. Bestbuy has refused to refund me for an item that was out of stock in their company. Even if i decide to buy from them again, which would never happen again the earliest its showing me for shipping is 19th of January. But i cant even order from those stores who have better deals and can ship immediately because i can't get my refund back from Bestbuy. This is so unfair and frustrating. This is my worst experience ever. Being denied of a refund in 3weeks

diane downie

I've always had a positive experience when purchasing stuff from the store but , yesterday I had to enquire about some problems with my computer . Geek Squad might well have been some guy taking in things to be shipped out to be fixed ,he really new nothing but kept repeating that we had to take the computer back to the original form before he could send it out (the extra ram i bought with the computer from you guys) honestly after that I figured why bother having the geek squad if they do nothing .......unimpressed

joe smith

Lack products. Staff unhelpful.

Lawrence Eytcheson

I would shop here again before going to the competition, staff knowledgeable about products and they are VERY friendly , prices competitive

Eric Grenier

Great products and great customer services

Dan Harb

Great place to shop when they have a sale on, dont buy anything here at full price there mark up is huge compared to other places

Dixie Bird

They sold me a phone

Sharon Forsyth

Slow service, but great info

Clayton D

Great Service, they helped me pick a laptop for over 3 hours. And I'm only 15 so it's not often someone will pay a lot of attention to me in stores.

Thomas Phoenix

First visit, decent amount of help. Was treated like a valued customer for a purchase of 50 bucks Second visit, no help whatsoever. Everyone standing around talking to each other. Wanted to buy a TV. Was just told no they don't have that one. Nothing else, nothing for comparison. Nothing for ETA on shipping.

Sky McCarthy

Friendly and supremely helpful staff!!!!!

Robert Faul

Good place for electronics...

Muhammad Akhtar

Only realiable electronics store in town.

Elizabeth n Michael Durocher

Excellent customer services

Sue Glazier

We couldn't have got through our trip so easily without the maps.

Elsie Jacobsen

Lack of knowledge on items there selling.

Georgiy Krylov

Iguess its ok. Amazon's still better

TheDeusch9

Staff were helpful and fast and efficient

Jennifer Lewis

The worst! They are not accepting calls. I purchased a plan for $22 to have replacement covers on my Fitbit to help avoid scratches and what not. It was not explained you have to have the old one to get a new one put on only when you go to get a new one put on. They can peel of fairly easily against objects. So long story short, no old plastic cover, no new one! I had to give one star to even give a review! Not good business!

Matthew Munn

They could know a little bit more about the products they sell

James Bond

They know what's up sometimes

Ron Brennan

Awesome tech store.

Nury Lopez

Great place to find new tech.

matthew connor

Although its very similar to the former "Futureshop" that was there before it, their selection seems to not be as large (In-store anyways). They price match Amazon as well, so all in all its a good stop for home electronics!

Tim Chartier

Bought an expensive mouse that could wirelessly charge on a mouse pad. Turns out the mouse pad is unavailable in Canada. Would not have bought the mouse otherwise had I known

Ritchie Jennings

Good Boxing Day deals!

Jon Wadden

They had what I wanted in stock but would not sell it to me. They needed it for boxing day they said.