Reviews of Van-Isle Carpet Cleaning (Cleaning Company)

rosemary Doucet

Allan did an amazing job cleaning our carpets; he was very professional and a pleasure to deal with. He made sure to let us know how long he would be and did a very thorough job. Nothing was missed. Van-isle carpet cleaning gave us the best possible price for their services. Very highly recommend and I'll be sure to contact them with any further needs, and recommend to anyone I know. Thank you so much!

Leonard Bradley

Allen was the technical person who attended our place and he did an outstanding job. He was professional, courteous and did a thorough job of making our soiled carpets look new again. My wife and I heartily recommend Van-Isla Carpet Cleaning. Leonard F Bradley, Parksville

Dragonicflare

Allan was fantastic. Showed up early to the job and was very polite and helpful whenever I had questions about anything. Highly recommended if you need a carpet cleaned right.

Pip “Incardian” Venter

He worked hard to clean the stains.

Monique Van Pelt

Allan does the carpets at the motel I work at and does an outstanding job. Better than any other carpet cleaning company we've had. When I needed my carpets done at the new home we are moving to, i got him in. He did not dissapoint. Thank you so much for taking your time and doing a thorough job!!

ACC HSUEH

We had a big project and a deadline to meet. Allan and Theresa promptly scheduled us and came out to do the job. The entire job went smoothly and we were already really happy with the service. However, one spot really put Van-Isle's quality to the test. This tough spot ended up becoming worse as the carpet dried after the first cleaning. We sent over some pictures and inquired how we could improve it ourselves but after hearing about it, Allan quickly diagnosed the situation and came in the next day to do treatment on it free of charge! After two visits the spot was completely gone! Van-Isle had steam cleaning, pre-treatment spray, drop cloth, specialty stain removers, and water claw; the have the right equipment and know when and where to use them! Most importantly, Allan had patience. He goes over every inch of the carpet in a smooth and control pace and will stop over tougher spots to give it additional attention. The cleaning job with Van-Isle was an early Christmas for us -- leave the man some milk and cookies for a job well done!

peacefulislandgirl

Nicely done!! Friendly cleaning professional and gave advice/supplies for putting my furniture back if the carpet is still a little damp. Even brought the blue booties so I wasn't totally cornered in the kitchen. :) Thanks for working in tough times.

Susan Sader

This is the best carpet & upholstery cleaning company with the nicest and most understanding customer service! I had a job of cleaning that needed the professionals. They were easy to schedule with flexibility and ultra efficient. Now my carpets and couch look brand new again! Highly recommend! I've used a couple of different cleaning companies in the past, but Van-Isle Carpet Cleaning is definitely the very best in Nanaimo. I look forward to using them again next time around. I'm glad I don't have to stress about mess and everyone who visits my house can continue to share all the fun times. Life gets messy; these folks are the solution. For the quality of the work, their price is definitely a bargain. Think twice before buying or renting your own machine or going with one of the other cleaning outfits... I've got some horror stories (oh the horror) which I won't even go into here. Those days are over tho', and now I am an actual real life happy customer. I am not a robot. I am not a cat. I am not a robot cat. Have a blessed day!

Lesley Farley

Great customer service-professional and did a great job of the carpet.

MetalGearFarm

outstanding job, quick, informative, very friendly and would be happy to have them again for future buisness

Madison Dickey

Very friendly and did an amazing job. Our white carpets had coffee stains and red eye shadow crushed into the carpet and they look like brand new. Would definitely book again!

Nicolina Kolster

Great service! We were very happy with the result, and the owner is super friendly. Warmly recommend!

TweakingUh #

Allan was awesome! He was fast, did a great job, and worked around our busy schedule. We will definitely use Van Isle again!

Karen Wall

Incredible quality cleaning, impeccable service and punctual! I highly recommend Van-Isle Carpet Cleaning!!!

Jennifer Nesvog

Had an excellent experience with this company. Amazing customer service and carpet service

June Savage

I just had my couch cleaned by Allen, the owner of the company. Arrived on time, did a thorough clean, got out ink, coffee and other stains. I would highly recommend him, he went over and above what I expected. Very happy with the whole experience. Thank you.

Jason Williamson

The technician was professional, on time and was able to clean the carpets thoroughly. We have already recommended them to friends.

Shawna Gibbs

Great service! Very professional.

Leena Niemela

Nothing but praise for Van Isle Carpet Cleaning. They did an amazing job and managed to clean a stain that I was sure I was going to be stuck with. Their pricing was fair and communication was quick. Great experience!

Mike Giga

So I hired them based on what I read. First off the lady who scheduled my appt was amazing she was kind and understanding as well as a pleasure to talk with. Then when it came time for my appt I was even happier. Let me tell you the way he cleaned our couch and cushions was perfect and impressive. He took time to get prepared and took the time to clean every section. Well trained staff who takes there profession seriously. Fantastic products as well and made sure water was hot before he started. You can tell he was very good at his job thanks you all appreciate the amazing service and hard work. We also have a pet which was a concern but there products are friendly and they made sure to re rinse a few times to assure us.

J j

I called for a booking on the 11th of august, and we set the date for the 14th! quick, courteous, and thorough, Allan did a fantastic job! Their work blew my expectations out of the water and my relatively destroyed carpet looks really, really good now! I'll be recommending their service to anyone looking to have their carpets cleaned. At about the same cost of renting a carpet cleaner from the store, but with actual professional grade results. In the time it took me to go to the bank Allan almost wrapped the whole job, and it was a fantastic experience from my perspective with incredible results! thanks again!

clayton H

Good price, quote first call, good gob was done $110 for student move outs !

Christie

Wow! Came with less than a week's notice and did an excellent job! I was tired of overpaying a company that I had used for many years.....I called Van Isle, the phone was answered quickly and politely, an appointment was made, a quote given and they came on time, on budget and did a great job! I couldn't be happier and I had waited 2 years because I hate change! Very happy to have found my new go-to carpet cleaning company! Thanks, Allan and Theresa!

jerry steen

Van-Isle did a great job. Prompt & thorough service; very professional!

Su Grimmer

Quality job. Professional service. I am a very happy new customer. Having used a different carpet cleaning company in Nanaimo for years, I have switched over to Van-Isle. Their turn-around was quick. The job was exceptional. Alan is very customer-focused. Carpets are like new. I am very pleased and can most heartedly give them 5 stars and two thumbs up.

Hayley Harrington

Very happy with charcoal stain removal around fireplace on a white carpet. Went above and beyond to ensure I was happy with the service. Had 5 bedrooms and living room cleaned. Will use again next year. Thank you. ????

Anika Cote

Called Van Isle carpet cleaning because I needed my stairs done asap. The lady on the phone said i could have an early morning appt which is what I needed... Allan was on time..and friendly. He managed to get all the mess my kids created on the stairs out..no more slime ???? highly reccomended

Jennifer Smith

I've had them come out to the house twice now and happy with their service and result on both occasions. Will definitely use again. Their service technician is absolutely lovely.

Howard Johnson Harbourside Hotel

Great company -easy to work with and punctual and does a great job We have used Van-Isle Carpet Cleaning numerous times this year and very happy with their work and prices. Erik Brook Manager of Operations

Sean Watson

Work was fantastic. Allan did a great job and they went out of their way to get our home cleaned before we got our furniture in. Thank you for such great service.

A T

I am very pleased - very responsive to e-mails, arrived on time and made my carpets look brand new! Will book them once every year now. Would highly recommend!!!

Crystal Martin

Allan and Theresa's customer service is #1. Within a few days of first contact the job was done! Super happy with the end result. We highly recommend Van-Isle Carpet Cleaning and will definitely be using them again ~ Shine Cleaning

Sharon MacPherson

Called & had appt two days later..Allan very quick & professional. We are most pleased with the work done. Would definitely recommend Van-Isle Carpet Cleaning, and will absolutely call again...

Rica Reimer

On time and on budget! Great services.

Nanaimo Alliance Church

Van-Isle provided first class service - both their quick response to our short-notice request for carpet cleaning in our entire building, as well as the job itself - done with excellence. Great to work with. Highly recommend!

Becka Macdonald

Allan came to do my carpets before the birth of my baby and I was super pleased with the results. He was punctual, thorough, friendly and professional. He even managed to get out stains that had been there for well over a year. Price was very reasonable & I would absolutely recommend his services!

Sherise dances

Fabulous customer service! Allan was a pleasure to work with, arrived at my home early, very calm, friendly demeanour, he went above and beyond by helping me move some light furniture out of the way. He also did an extra job and shampooed an area rug that I felt needed a good cleaning. Carpets smell nice and fresh and look brighter and cleaner. This has definitely extended the life of my carpets, thank you so much! I highly recommend this business, hands down one of the professional experiences I have ever encountered here in Nanaimo.

Stephanie Marrie

What a great service! Excellent price, fast service, and very friendly. Our carpets have been around for a few years, and the pets have not been kind to them. In just an hour, Van-Isle Carpet Cleaning gave our old carpets new life. They even managed to remove wax that had been there for a few years. Van-Isle services Gabriola regularly, and will definitely be part of our spring cleaning from now on. Thank you so much!

Leslie Graham

It was so nice to have a professional in my home who gay friendly advice and took extra care. This is a company that I would highly recommend to anybody. Good service, punctual, and friendly.

Natalie Calabrese

Van-Isle was great! Will definitely use them again. They came on short notice and Allan got my carpets looking brand new! Thank you xoxo and thanks for answering my call! No other company was answering my call in the middle of the day.

Susen Rotto

I have white carpet, two pukey cats, and a giant slobbery dog. But Allan came over last week and now my carpet has never looked better! He was easy to talk to, professional, timely, and did a great job. *Recommend*.

Ellen Stebbe

My carpets were very dirty due to drywall repair and covid neglect. I thought they would never come back to what they were. They look great, I was truly surprised by the results. Van Isle did a fantastic job I will definitely be a return customer.

cody24931

Just had my carpet cleaned In my duplex and I have to say this had to be one of the best and professional experience I have ever had. Brought back my carpet that I thought was a goner, the price was really good compared to most companies I called around. Will call again in the future.

Emma Bilinski

Fantastic and prompt professional service

Carrie Lunn

This was the easiest experience I've had booking a professional. I reached out late on a Sunday and got a response immediately. Before I knew it they showed up, on time and did an amazing job . Will for sure be using them again!

Justin Wright

Theresa and Allan are hands amazing to work with and we are thrilled with the results of the carpet cleaning throughout our home. Customer care and service from booking, answering questions and guiding us through the process was fantastic. I’ve used a couple different services before and Van Isle Carpet Cleaning, with their heat mounted deep cleaning system, has been the best hands down.

Meliss Coulter

Amazing results with Van-Isle Carpet Cleaning. They were able to get out those tough stains! Easy to book an appointment with, they can even set it up over text message. Great value & very happy with my “new” carpets.

Julie Park

Van Isle Carpet Cleaning is awesome. Allan is very professional and kind and they do great job. I would recommend them to any other commercial businesses. General Manager Best Western Dorchester Hotel

Christina Paterson

We were recommended Van Isle Carpet cleaning by Remax. I don’t think my Grandmothers carpets have been cleaned in a very long time! Great job - quick, friendly and professional. Only took an hour to do 2 large rooms and he was kind enough to do a couple of mats for us as well. Thanks so much. Will use this service again.

Chase Convery

Amazing customer service, would recommend to anyone.

Yasue CARLSON

Very professional and awesome carpet cleaning!

just me

Excellent service! My aging parents had their place done and they were very impressed ???? I just finished painting and had Allen do the carpets in this room before furniture went back WOW what a difference! looking forward to having the rest of the carpets done very soon.

Bee Anderson

Service was professional enough, but the results were not great. Carpets were damp 30 hours later even with open windows. Musty smell for 2 days. Used this service because of the great reviews and it fell well short of the expectations. The operator was very nice though.

Meghan Hawkes

Van-Isle Carpet Cleaning just finished cleaning our carpets and did an amazing job! We have "white" carpets, that are usually filthy, and I thought for certain they were never going to come clean. Well, Van-Isle Carpet Cleaning got them spotless!!!!! I am beyond impressed. I would recommend this company!

Nicole McLelland

Friendly service, accommodating and fast. My landlord commented on the good carpet cleaning job at my move-out inspection.

Sam Lewis

Very prompt, thorough, and professional service. Allan was friendly and efficient - I appreciated that he followed up after the appointment to ensure we were happy with the results.

Shannon Rodgers

Our carpets haven't looked this great in years!! Definitely would recommend using Van-Isle Carpet Cleaning.

Deborah Lewis

Excellent job cleaning the carpets, very nice, professional, and very reasonable price. Highly recommend.

Marvin B

This is a fantastic company to use for your carpet cleaning needs! They came and saved me after something came up and I needed my carpets cleaned that same day. Great friendly professional service and my carpets have never looked so clean! Thank you Van Isle!

Bev Leyland

Allan was great. Really appreciated the fans for speedy drying. Will definitely use again.

Emily Elgie

Wonderful job!!! Had other companies clean my carpets but Van-Isle was on time, hard working and did a super job. Thank you

Angela Standbrook

Very happy with the carpet cleaning by Van Isle Carpet Cleaning in Nanaimo. thank you for a job well done!

Karen

Responded promptly to my inquiry, and was able to schedule the visit on a weekend to accommodate my work schedule. Allan was prompt, professional and courteous, and was careful to protect my flooring and walls with mats and corner guards. Carpets look great. Will definitely call this company again.

Lori Thomas

Thank you for doing such a great job on my area rug. It looks brand new again. I’ll be recommending you to my family and friends!

Ellen den Holder

Have used them on multiple properties. Very timely in responding to enquiries (texting especially). Reliable, competent....Allan is very pleasant to deal with. Gives good info on website and in person for after-care of carpets. Good value, too for the reasonable price. Highly recommend.

Jason H

Excellent work. Was available with short notice and got the job done quick and efficient. Highly recommended and will call on again if needed in the future.

Maureen Molyneaux

This company was a pleasure to deal with during our stressful move. They were accommodating, available, friendly and did a fantastic job on our carpets in an amazingly short amount of time. Allan even left 2 fans behind to help dry the carpets faster and picked them up the next day. We really appreciated every aspect of this service!

Lauren McEachern

Had my area rug and couch cleaned, Allan did an amazing job! I would hire this company again in a heartbeat. He was here promptly at the arranged time, was courteous and efficient. Great value for the money! Thanks Allan

Jean Smith

Great service, great job, Allan was tremendous. I will recommend him to all my clients. A great job... well done.

Carol Lade

Great job on my carpets! Great price too! I would highly recommend Van-Isle Carpet Cleaning!

Paul

Awesome job! Great service. I will definitely be calling again.

Amber MacDonald

Van Isle was great! I bought a house that was grimy when I opened the door. Van Isle squeezed me in and came the next day, which was important because the furniture was coming in less than a week. The tired, old carpets looked like a million bucks when they left, even the obviously old pet stains and dirt on the stairwells came out. They were careful with the tile and wood floors inside the front door, used protectors around the corners so the drywall didn’t get scraped and were done in about an hour. AND all at a great price and with a smile. I would recommend Van Isle to my friends and family - seriously impressed! Thanks again! ????

Wendy Lynn

Amazing! start to finish their service was professional, efficient and affordable. I got my appointment within a dew days. The technician (Allan) arrived on time, knew exactly what he was doing, took care of my home, was polite and friendly, and gave us wonderfully clean carpets.

Noah Salmen-Hartley

Did a great job for a great price

John Griffiths

Excellent work !!!! My carpets are like new. They had wall corner protectors and put down walking canvas which to me shows they care about your home and not just cleaning a carpet.

taylor schramm

So awesome! Fast replys and came on such short notice! Very pleasant and did such an amazing job!!! He even got stains out from the owners before us. Thank you so much for such great service

Lucas Ho

Great job for a reasonable price!

Lindy Jane

Allan came on time. Very pleasant lady taking appts at the office. Excellent job and good follow up tips. A very nice experience. I will recommend highly

dagmar jamieson

Surprisingly very honest and upfront about stain removal. They did not promise to remove stains however did their best to do so. Surprisingly all the stains came out. Wouldn’t hesitate to use them again.

Rosalea Pagani

We picked Van Isle Carpet Cleaning without knowing the business community of Nanaimo. Allan was extremely accommodating getting the carpets cleaned on short notice. Not only did he do a great job cleaning the carpets. But he has shown great customer service.

Reade Smith

we have used Van Isle a couple of times now and they have been responsive, prompt, given great service and at a great value! will continue to use and recommend them for our carpet cleaning needs.

Allie McNutt

I have had nothing but great experiences with van-isle carpet cleaning. While potty training my toddler we have gotten him to come multiple times and everytime he is very fast, efficient, professional, and left our carpets very dry and did all of this at such a great price. I would/have recommended this company to anyone/everyone that is looking to get the carpets done!

ricky minhas

professional cleaning. nice and quick. will definitely use again. vary fair pricing.

Pam

Fantastic customer service, prompt and courteous . They did an awesome job , I would highly recommend them.

Jordan Ball

Van-Isle did an amazing job on my carpets, came out way cleaner then anticipated. Definitely will be using this service again.

Krystal Dawn

I booked Van-Isle a couple of weeks before Christmas to clean the entire house, paying particular attention to stains incurred while caring for my elderly father-in-law. Alan called prior to arrival time to advise he had mechanical issues with his van. We had torn the house down in preparation for Alan's arrival - furniture moved out of rooms, bedskirts pinned up to minimize wrinkles etc. Alan asked if delaying the appointment over the weekend would be acceptable and when I explained our concerns, that the house was in disarray and we would really like to get it done, he spoke immediately with his mechanic. The end result being Alan was just an hour later than the booked appointment time. He arrived with a smile on his face, relaxed and ready to work, in spite of his own stress of pending mechanical repairs. We toured the house, looked at the stains and he got to work. Alan had corner protectors! Corner protectors that saved my walls and baseboards as he moved carefully throughout our two-storey home cleaning our carpets. He was able to breathe life into an area carpet that we had been told by another company was past saving. The carpet looks almost as good as the day we got it. Seriously. Yes, there is carpet wear in the high traffic areas but it is CLEAN! Alan was a real pleasure to have in our home and did a fantastic job. He even laughed at our jokes ;-). We will continue to use Van- Isle for our annual carpet care and highly recommend them.

jessica caldwell

Great service!! They were able to clean my carpets the same day I called. The carpets look great. Allen was very nice and professional.

M. Hansen

Great experience with Van-Isle carpet cleaning. Punctual, friendly, and carpets look great! Can rest easy knowing our carpets are clean.