We just moved into our first detached home, and bought a set of barstools, with a grey linen type fabric. These were expensive and hard to find- so we were quite frustrated when a grocery bag was accidentally left on the chair for a few moments, and we realized some milk had leaked through. We tried soap & water, and a few other things, but the stain was set. I phoned Ken at Sani-Tech and ended up leaving the chair at their shop in Qualicum. After a few days, when we spoke, he advised that he was unsuccessful using various methods, but before I would come to get the chair, he would do his best to try a few methods from his old days in the dry-cleaning business. Weeks of searching for the right furniture and after significant cost, my wife was quite upset. By the time we arrived to pick up the chair, Ken had been able to get the stain out about 98%, and what is left cannot really be noticed by anyone else. He went into detail on the methods he used, and provided a LOT of info on how to keep them protected. It was great to see someone with so much passion, and he basically took us on a bit of a tour to show us some of the unique tools, chemicals, & cutting edge technology they have at their disposal. We actually have a 10 X 12 large white rug that we’ll likely need cleaned once year- and he gave us all the info we needed for when we decide to. We know that it’s silly to get so worked up over a chair, but we work hard to save and have nice things, and so for him to be able to restore that for us- meant a lot. On top of all this, he charged us an incredibly generous fee for his services. Literally, a 10 out of 10 experience. Thanks Ken!