Reviews of Pro Stitch Alterations - Tailor Nanaimo (Cleaning Company)

Brian Hartwig

I required a quick replacement of a zipper on a coat I planned to wear on a trip I was leaving for shortly. I contacted several other businesses who were not interested in this type of repair or could not do it in time. The staff at Prostitch were very accomodating and polite stating they would try to do the job on time. They did so and the repair was perfect. I was unable to tell it had been repaired. Their politeness and professionalism when dealing with me was refreshing.

Allen Felker VITVca

Zipper derailed in my new VITV.ca coat and they fixed it while I waited. I didnt have to leave it and come back. Thank you for the quick repair.

Ferdie Roxas

I have used Pro Stitch for hemming, alterations, and dry cleaning and have found them to be very prompt and professional. The staff are very friendly and they really look after their customers! I will keep using and recommending Pro Stitch to all my friends and family.

Marieke Nijenhuis

Such talented and friendly staff. They altered my bridesmaid dress that was at least 4 sizes too small. It now fits and looks beautiful!! THANK YOU PRO STICH! You saved the day <3 <3 <3 !!!

Scott Neis

Was the first pub I ever stopped in to when I first moved to the island 25 years ago. They have always had awesome staff, great food, and they actually put up with me!

Nuren .Mahnoor

love her! she's amazing and does exactly what is required. definitely recommend her.

ambre rippon

Thank you for your "seamless" service. Oh snap! Lovely people and work done on time without being overcharged. They are awesome and I love to support local. I recommend pro-stitch!

Aaron MacDougall

Super friendly and my pants were hemmed perfectly.

Nancy Pagé

I have found service and alterations (to jeans) very good and well worth the price.

Sapphire

I went to take in my very simple 2 layer prom dress to get it hemmed about three inches. I remember looking up the price of a hem job like that and aw estimates of $17-$30. I was quoted $120-$125. That's the average price for a large wedding gown. $120 to get three inches cut off? I don't think so.

LIndsay F

Maria and her employees have been doing my repairs for years. I would highly recommend her business to anyone! Quick friendly service, always with a smile. You can tell they take pride in their work, as they should! Thank you Pro-Stitch!

Skydive Vancouver Island

I needed a quick last minute repair on a piece of clothing. These guys were awesome and did it professionally and in only a couple hours. Great friendly service. I'll be back for sure

Shanon Sinn

I've used Pro Stitch a few times. Once they referred me to another shop. If I remember correctly, it was because they had a lot of work ahead of me. I appreciated the honesty and respect that they sent me to a competitor instead of having me wait. I recently bought jeans and wore them once before noticing the seam in the leg was coming apart. I was really bummed because I couldn't wear them and didn't have the receipt anymore, but had paid quite a bit for them. After putting it off for months (they were in my car the whole time haha) I finally brought them in to find out how much it would cost. They made a quick repair on the spot and told me if I wanted to put $2 in the tip jar I could otherwise not to worry about it. They could have easily charged me $20 or more I would have paid and not known it was such an easy fix. I've been happy with every job they've done and have had great experiences with everyone. That's what made me decide to write this review. My way of saying thank you. The couple of really poor reviews here sound completely made up to me. A competitor without as much class as Pro Stitch, that's my guess.

Alison Nahanee

Oh my God they did a beautiful job of my daughters orom dress we even had them change the design its gorgeous so happy because we all know a happy 17 year old makes all the difference

Tyler Shingera

Fantastic service.

Claire Helie

Amazing ladies at Pro Stitch in Nanaimo. They did their magic on my wedding dress which was too small....very professional, knowledgeable and reliable. Thank you for saving my day!!!

elissa holzwarth

Just a queston: how are they with prom dress alterations? Andare they expensive

Christian Pye

Always a cheerful greeting and quality work done by Maria and team!

Robert Turner

I will never go anywhere else from now on. :)

Sydney McQueenie

I find the review above hard to believe!! I have been taking my curtains there for a while, started last year, and right on the book it says 29.95... I have hemmed ten panels so far, all for 29.95 except for two curtains which had lining... those cost me 49.95. That's with lining and everything... just came back from picking up my last set. As far as I know they haven't changed their prices since they were at the mall! I find their service extremely good, the price list is on a book for anyone to see, they have refunded me a couple times when they over quoted me... nice people in general... no complaints for me.

ROLAND CACCHIONI

Great staff and repairs on jacket we're done professionally

chanty Boucher

should say that it is close Saturday/Sunday so people don't drive all the way for nothing.

Joanne Mumford

They gave my pants to another customer and tried to insist that the pants that had my name on the paper slip were mine…implied I was lying. Four trips later, they were finally able to locate my pants that they had given to another woman and they called me to come and pick up the correct pants. After a day of inconsiderate worry there was no apology, and insisted that their system always works… clearly they need to have a better tracking system. Very rude.

Scotty Frenzee

Fast and friendly.

Jeno Fabian

Awsome!!! Best customer service and alteration work in Nanaimo. Will definitely go back for more. Very decent prices, and quality work. Maria is a sweet lady

Brenda Berry

Paid in advance as asked - never had to pay in advance before! Job appears to be OK - sleeves in lined coat are shortened. The coat was brand new with tags intact and I was offered a recycled used bag to take the article home with, which I declined, whereupon a new bag was offered. I feel it was expensive but I don't really know exactly what other shops are charging for that exact "repair", and it was not totally out of line.

Brian Blacklock

What a professional establishment. Enjoyable experience right from the start. Excellent price and outstanding work done. I recommend this alteration shop to everyone. Maria the owner is great!

vanessa m

DO NOT TRUST, not worth it. Friendly when things are going okay, any problem will be blamed on your clothing or you, not their alterations work. I recommend just avoiding this place altogether.

Thomas COWLEY

High quality work, delivered on time. A bit pricey.

Jacqueline Poier

Excellent service. Excellent quality. This is the only place you should go for professional alterations.

Alka singh

Absolutely the very best dress restyle!!!!!!

Eric Bryngelson

Maria was great and did an excellent job altering wedding dress on short notice. Highly recommend!

Ashley Tibbitts

friendly and quick service

Amanda Bodin

Extremely friendly staff and great service. Was able to fix a top that I ordered online and made it much more flattering. Will be my go - to for alterations from now on