Reviews of Premier Carpet Cleaning (Cleaning Company)

Reid Lamont

George does great work quickly and very friendly . Ive hired him multiple times and would refer this business to anyone needing it. Thanks again!

Sean Kimmel

Cleans carpets in an stellar fashion

Shawn Thomas

When you are looking for a Carpet Cleaner Look no further George is your man. While we were on vacation we had a dog that chewed a blue bic pen and ran around the house spreading the mess. My mother quickly phoned George and he gave her excellent immediate advice. At the end of the day George was there cleaning up the mess with strong motivation as he does with all of his jobs. Upon our return we didn't know about the mess until my mother explained what happened. Excellent Job Thank you! What a deal for the price you pay per room. Call him now with your carpet disasters!

George Hinchliffe

To all of you who have read the review from Shelly H I wish to state Emphaticly that this Women has not ever been a Customer of Premier Carpet Cleaning. She is nothing more than a Disgruntled Buyer of a home on Yorkshire Terrace in Nanaimo who is looking to take out her frustration on someone. I would urge you to read the other Reviews from Prominent Respected members of thye Community who have actually used my services and then make up your own minds.

Sandys Crafty Creations

I couldn't be happier about the job George did on my carpets. I am a crafter and I accidentally knocked over a whole tub of gesso in my craft room. I called him in a panick and he came over within a half hour. I thought for sure it wouldn't come out but he got it. Thank you so much George for saving my carpet!

Susanna Cross

I had George from Premier Carpet Cleaning come and clean the carpets for me in my house. The price is definitely right for this service. He was very social and friendly! Unfortunately, I was not a satisfied customer as there was no difference from before the carpets were cleaned til after. All stains still remained. I contacted George about this and he came back to do the one room over that had the major stains. George showed me the carpet after he finished the second time and the stains were not visible ( I think it was because the carpet was still wet). Once the carpet dried later that day, the stains were still there. I called George a week or so later to discuss my dissatisfaction with the cleaning, and he reluctantly agreed to a give me a 50% discount. I am not sure I will use this company again though. Maybe my stains were too old..

Ember Cathers

Professional, affordable, and reliable carpet cleaning company in Nanaimo. Highly recommend!

Chris Cathers

We own and manage a number of rental properties and use Premier Carpet cleaning for cleaning our carpets. George the owner always gets the job done on time and you cant beat the price for the quality of work. I highly recommend Premier Carpet Cleaning for carpet cleaning in Nanaimo BC.

Michael Lind

George was efficient and did a great job, recommend!

Playfully Powertex

I called Premier Carpet Cleaning to clean my carpets and he was very pleasant and professional. I was very happy with the job that he did and decided to get him to do my couch and chairs as well. I will definitely call him again.

Take A Load Off Moving

We use premier carpet cleaning and wouldn’t use any other company ! George is top notch

Ivo Beitsma

Charged us $150 for two rooms and stairs. We had to go back and vaccuum the stairs by hand so we could get our damage deposit because they were obviously not clean. Stains in the bedroom were spread around, worse than before. Rooms were soaked. Property managers said we got ripped off and this is the one guy you should never, ever use. We were embarrassed to hand the carpets over in this condition and felt betrayed to have paid such a high price for such a shoddy job. He talks a big talk (he also joked about sending his son after us), but just hire someone else.

Ed Orr

Prompt, courteous with a good sense of haha...would highly recommend. He got some oil based stain out which we thought was there for good.

Jack Roberts

Spectacular work done fast. Got a few good stories out of the deal, and got to work on the same day we called.

Adelheid Francis Teshendorf

I hired George to clean the carpets in my apartment and was very pleased with the service and the result! Very cheap rates, too. I couldn't ask for better! Thanks!

Sunni Hendsbee

My husband and I are thrilled with the quality of work that was done! Our carpet was bad! Just awful! I really should have taken before/after pictures. I'm so glad we chose Premier Carpet Cleaning. Excellent job at a great price. I highly recommend this service!

Sandy Clark

My kitten got sick a week ago and had diarrhea all through my apartment. I was horrified and then I remembered a carpet cleaning business card that I saw in the lobby. It was for Premier Carpet Cleaning with George Hinchliffe. I called and he answered right away, booked me immediately and was at my house within the hour. I was very impressed with his promptness and professionalism. He had a great attitude and sense of humor considering what he was about the clean up. My kitten took to him immediately looking at him as if to say " I made a big mess and I am so glad you are here...mommy is a little upset with me". Mr. Hinchliffe was fast and thorough. I was thrilled at the results. So was my kitty. I have used his service now a few times and won't go with anyone else. Well worth it and his prices are amazing to boot.You won't be disappointed with Premier!

Tamara Burgstrom

Absolutely horrible customer service and quality of work. Rude on the phone and in person. My carpets were wet 3 days after he left. I can see why he was the only carpet cleaner available. His dirty portable type equipment was not far off from what can be rented in a store. I could not believe he left his dirty foot prints on my carpet as well. What is the point of cleaning them if he just walks on them with his dirty shoes after? I would have called him and complained but honestly could not deal with talking to him again. Avoid this company and this rude man. I honestly feel my carpets look and definitely smell worse than before he cleaned them. Now to pay a second company to do it properly I hope. In addition to Sandys comment. Shame on me? I have left an honnest review, checking on your Facebook page it appears you are in a relationship with George. So shame on you for posting as a customer.

Harpinder Manhas

I am sooooo beyond happy with the work George did for me today! My carpets and upholstery look amazing!! He is very professional, friendly and very reasonable with cost. He was open to re doing some spots that I came across without any hassle. Finding a good carpet cleaning service is hard to find. I have used a few and have been very disappointed and dissatisfied. I am so happy now! I will definitely be using again!! Thanks George!

Gerry King

Hired Premier to clean my entire basement and upstairs a couple weeks ago for a moving out clean. George was easy to reach and did a great job cleaning some hard stains out of our carpets which saved us our damage deposit. Great price for the quality of service as well. I would recommend him to anyone looking to get some carpet/upholstery cleaning done

charity holling

I would highly recommend George Hinchliffe with Premier Carpet Cleaning. George is professional, courteous and went out his way to help me with my difficult carpet cleaning situation. I had heard numerous recommendation about his business and was delighted to find out all the excellent recommendations were true. Thanks for your amazing service!

jane logan

George did an awesome job on carpets. Didnt think they could be saved. This is the 3rd time we have called Premier to clean carpets in this little complex and we highly reccomend them!!!

Karen Hunter

The carpets were not clean after two patchy passes and looked terrible when dry. I had to call a second company to redo the job.

Peter T

I do not recommend this company. Not a fan for the following reasons: - carpet still wet after 27hrs. - lot of stains left behind and George seems to believe that's just how stains are. - he arrived late and left early, which may explain the stains and wet carpet. - he was careless and tossed his hose over a freshly painted banister to save a few steps. My painters could not believe what they saw. - he told me "the island is full" in our initial phone call and I was still dumb enough to go with him. - he also threatened me with his son if I didn't pay him. You have to be pretty insecure to threaten someone like that. I paid and I left it at that. He doesn't seem like the well spoken type to hold a debate civilly. Feel free to counter, George, but I'd prefer my carpets get redone properly and on your dollar.

Kyle Potter

Highly recommend George and Premier Carpet Cleaning. Honest and very reasonably priced. No hidden costs no extra fees. Only $25 per room.

Nikita

George is efficient and does a fantastic job! Very reasonable cost for the quality of work!

Valerie Porter

George arrived right on time with his cheery manner. Did a beautiful job on all the carpets in the house. Fast, efficient, and very reasonably priced. I certainly would call for him again, and highly recommend George for your home carpets. Thanks very much ps...our carpets were badly soiled by a visitors untrained dog....carpets look new again...seriously he did a wonderful job..

Sharon Cruthers

Had this company twice but too many spot left behind and carpets took 14 hours to dry. Not recommended.