Reviews of MultiServices (Cleaning Company)

Crystal Rock

Professional quality service, friendly staff. Couldn't be happier with my cleaning service!

Natália SP

I have hired Multiservices steam carpet cleaning service, and it was absolutely amazing! The service was done very fast, the carpet is looking brand new and smelling fresh! I highly recommend Multiservices for everyone!

Linda Sanchez

Thanks for helping me with the Move out, they left the place like new.

MaGa Gonzalez Marcano

Amazing Team! I have gotten my carpet and my sofa cleaned with them and the service has always been great! They have gone to my mom’s and she’s loved them as well. Highly recommended!

Suz Bruce

Great communication, reliability and service.

Annie Naumann

We just moved over to them as our new cleaning company and service/attention to detail has been outstanding! Wonderful staff and quality cleans!

Christine Meijer

Highly recommend!

Lori Burrows

This is a great company. I was able to book them with one day notice. Excellent service. Excellent people.

John Steven

Great service providers around the town. recommended

Maria de los Angeles Medina

Excellent service! They are very professional, puntual, very friendly and accesible. And the office looks great!

Sandi Spear

An amazing crew !!!!!! They did a great job will details cleaning to everything I asked. Big smile and great job Sandi

Daylan Butchart

As a Realtor, there are lots of moments when possessions happen and the property is far from clean. When this happens you have a very small window (usually 24-48) to get the unit cleaned before your clients take possession. This has happened to me a number of times, and Alex from multiServices has come through and delivered every time. Not only are they incredible with tight schedules, the service they provide is tremendous and priced competitively. I never consider using another service because they have never left me in a situation where I had to. Highly recommend!

Wayne Armistead

I hired MSV to do a post-construction cleaning. My floors and walls were dusty, and mud and dirt was everywhere. The cleaners from MSV were friendly, polite, professional and hard-working. The team dusted, vacuumed and mopped thoroughly throughout, leaving everything sparkling clean. A small post-cleaning issue was quickly addressed by Alex, and I was extremely happy with the final results. I have no hesitation recommending MSV, and I will definitely use MSV again, should I need professional residential cleaning services in the future.

fabian Padilla

(Translated) I have been with MSV services for 1 year with the cleaning of my apartment, they always leave it clean. Experiment with the balcony service and be very satisfied. Thank you (Original) Llevo 1 año con los servicios de MSV con la limpieza de mi depa, siempre lo dejan limpio. Experimente con el servicio de balcón y quede muy satisfecho. Gracias

Brenda Jennett

I was in quick need of a professional cleaner for a showing of my condo, it was month end and almost impossible to get someone to assist. MultiServices made my urgency their urgency and brought out 2 cleaners the very next day, 8 am sharp! Spectacular job and very professional/well organized. I highly recommend them!

Irina Mackay

I contacted Multiservices because we needed carpet cleaning ASAP and they were able to accommodate me and come in the very next day! I have used two other companies in the past and this was the best service so far. They were very friendly and on time and did a very thorough job on our carpets. Our carpets were also not left very wet like it happened with the last company we used, they dried within a few hours after the cleaning. Our white area rug also looks like new! Their pricing is also very reasonable.This will be the company I use for all future carpet cleaning, highly recommend them.

Moacir Sasse

I had the company coming in to do a deep cleaning and it was just amazing. They really delivered the service I paid for and much more. They went through everything. They were very detailed on their service. I couldn't believe how my house looked like after their team did their service. I totally recommend them to everyone who needs cleaning services. Congratulations Multiservices team!!! The best cleaning service I ever had.

Eduardo Abinadid

(Translated) Excellent service and recommended price (Original) Excelente servicio y precio recomendado

Chad Leaman

Helped me get our office clean on a quick turn around, carpets look a million times better. Responsive and fair price. Grateful for the help!

Ruth M'rav-Jankelowitz

The MSV team were fantastic ! On time, professional, high quality work and an absolute pleasure to work with ! Thank you Alex and Team MSV! Will defiantly be using your services on a regular bases.

Mirushlava Balderova

I can not describe how happy I was when i came home and looked at my apartment so clean !!!! .Like I never seen it before in my life!!. You are hiring professionals. I will definitely call them again. I will recommend MSV 100% .. I felt very special, I loved their service, thank you very much MSV.

Brian Oentoro

Great service! Came as scheduled, fair pricing, clean house :)

Britt Martin

Hands down the BEST cleaning company I have ever used. I have been using Multiservices for almost two years now, with probably close to 100 cleanings, and I have only great things to say. Sonia and her team, especially Alex, have been so helpful; they've saved me at least a dozen times when I needed to schedule an urgent, last minute cleaning and they are always so pleasant to deal with. I cannot recommend them enough, they go above and beyond, and I could never clean my own place with the attention to detail their team brings. Thank you Sonia, Alex, and the Multiservices Team- I know I'll be using your services for years to come!

BEC and Associates

Amazing team! I have used this services many time and they are above and beyond! Very friendly cleaners and very good customer service! If you are reading these reviews trying to make up your mind, please book now! You wont regret it.

Brenda White

We’ve used Multiservices Vancouver for 2 or more years and are happy to recommend. They are punctual, they always show up, they are respectful of those working from home and we are pleased with their services.

Outsider Collective

Recently we contracted the Multiservices Vancouver team to do the janitorial regular service for the Tattoo shop, at the beginning we were nervous because there are delicate equipment in the shop and we use a especial product to disinfect surfaces, we are very concerned about avoiding crossed contamination, but Sonia and her team are very experienced and she took a tour first with us to know our needs and then she came back with her team and explained every single detail, additionally she created a plan of frequency according with our needs. We are very happy with the service and we strongly trust and recommend the MSV team. Thank you MSV!! Outsider Tattoo and Art Collective

Khurram Qureshi

Excellent customer service. Would definitely hire them. Helpful, trust worthy and positive staff. Thank you Alexandra and team!

Ian Martin

Sonia and the team were very friendly and were very quick to address our needs. They were able to strip and wax the front foyer of our property. It was done quickly and the results were great! I would recommend them anytime. Thank you!

Olivia P.

I really enjoyed working with Multiservices for a recent move-out/deep cleaning service. Alex was very responsive and helpful, and Silvia and her team were punctual (in fact, EARLY) and did an amazing job of cleaning out the priority areas that I had identified. My apartment was sparkling clean afterwards! Although their rates are a bit higher, I would recommend them for their professionalism and dedication. The only con that I experienced is that I had requested for the team to have a taller ladder as my apartment has high 12 ft ceilings, but their ladder wasn't quite as tall as my own 3-step stepladder that I had onsite.

Ricardo Aquino

people committed to quality of service and customer satisfaction.

Louise Selby

The staff are very polite and professional, the work they do is very detailed, carefully and beautifully done. This company is very efficient keeping in contact with us and I have been more than happy to recommend them to family and friends.

Gordon L

Didn't use this company for cleaning, but ran across one of their cars on the road. The two women were driving the company car, so as far as I'm concerned, their behaviour on the road represents the company as much as their work does. I was driving along in the right lane and they were in the left. They started slightly drifting to the right and didn't see me, but swerved back when they finally noticed me. They then did that again 2 more times, no signal whatsoever. It looked like drunk driving! So I sped up so they could change lanes behind me. As I passed ahead of them, they gave me the finger and continuously gave me the finger as we went along the road. The whole reason you plaster the company name all over your car is to advertise. That means your car is representing your company whenever the car is on the road. Doesn't seem like the type of people you'd want to do business with.

ken Lovely

First time clean was superb! I am really happy with the amount of work that was done. I don't think my apartment has ever looked like this!

Kelley Riley

Great service. They came and cleaned my 144 sq ft balcony, did a great job and were very professional and polite. Arrived right on time!

Aldo Stefanon

Arrived on time and were very professional about the cleaning and appointment.

Mary-Ann Rampf

Good service, always available and even at very short notice to help out when in a pinch. Do everything from decks to move-in and move outs! Friendly and quick to get back with bookings.

Alessia Atchison

MSV are always on time, easy to communicate with and their cleaning standard is very high! I've tried numerous cleaning services in the past and was always left disappointed until I found MSV. I would highly recommend them!

Brian Baker

We have used MultiServices for the last two years and they have always done a wonderful and professional job. We had our last cleaning a couple weeks ago (one of the only cleanings we've done during the pandemic) and the team that came to do our cleaning was exceptional (Moacir and Gladys). We've had a great experience with Moacir before - he is very thorough and makes sure everything is cleaned well, including above the doorways! I believe this is the first time Gladys has come to clean our place but she also did a great job. All in all we are always happy with the job that is done and will continue to use them.

Pat Castaneda

The cleaning team that came to our house was thorough and did a very good job. Thank you very much!

Matt Pozer

Great communication. I’ve used their services on several properties. Will definitely continue to use them.

Joel Thomson

The Best! Local company doing great work all over the city. Awesome cleaning company (along with their sister company Akumal Executive Cleaning). They are at my apartment every week. No complaints. Great service.

Ariela Freedman

I would give it 2 1/2 stars if I could. One cleaner was late though when he arrived he was efficient and helpful. The service did add an extra half hour to compensate for his lateness, but still charged me nearly two hours of overtime. When I came at the four hour marked, I was shocked that they hadn't done more. One cleaner didn't understand English well enough to follow my instructions. For instance, I told her to clean the stove very superficially since it would be replaced, but she cleaned it instead of other things which were necessary. I had a checklist which I gave to them and was not followed. I also had to spend an extra hour with two friends cleaning the place after the cleaners left so it was in move out condition. The tops of the shelves were not done and really greasy, large areas were missed, and other things neglected (like cleaning the thermostat) which were clearly indicated on the list. So three hundred dollars for mediocre service. I would definitely not use them again. DO NOT RECOMMEND.

Larry

to invoice me for 2hrs when I was home with a 12:00pm start and a 1:30 finish is a total fraud. I had this company doing both my residence and business and am very disappointed.

Trevor Rurak

Amazing team that goes above and beyond to meet your cleaning needs! Would recommend them to absolutely anyone. Thank you MSV!

Jessica Savarese

Called them for a deep cleaning of my apartment and I was very pleased with the service. From the beginning the communication and the booking process was very easy. In the apartment they were very professional and detailed, they did things even before asking and all in the time requested. I would definitely call them again.

Ellen Shapiro

MultiServices is superb. They clean our home regularly and have now also done a "Spring clean" of our balconies and floor to ceiling windows. That was a big job, and when they were finished everything was spotless. They'e punctual, thorough, expert, and nice about it all. It's a real pleasure to work with MultiServices.

Merry Wood

This is a consistently excellent service. I get them every couple of months for a serious clean, and they really go to town. Today I got back to find they had tackled an extra task because they had some extra time!

Sandhu Sarb

Working full time and running a business leaves me with very limited time to clean up my place and I tend to avoid it as long as possible as my allergies flare up every time I dust. That is when I hired Multiservices Vancouver. Alexandra was amazing as she walked thru the apartment to understand what exactly needed to be cleaned. When I walked in to a clean apartment, I was so happy as my place was cleaning and I was not constantly sneezing. Highly recommend them.

Klaus Arp

Very professional team. I've used them several times and never regret having my place impeccable. Very easy to book, they show up, and easy to communicate where cleaning needs to be done the most. Thank you for your excellent service MultiServices.

Monique Teves

I've used MultiServices Vancouver many times for cleaning services and they have always been so good at what they do. Whether it is residential cleaning or commercial cleaning or construction cleaning, they will always do an amazing job. I highly recommend them!

Yoni Levi

Hi Sonya, Thank you for your comments and thank you for giving me the opportunity to further explain my reasons for reviewing your company poorly. It is true that you sent me the same team on several occasions. However, there is an important difference between getting the same team at random and getting the same team on consecutive weeks. Your company almost never sent me the same team on a consecutive basis and this made it nearly impossible to ask for services specific to my house. It also made it extremely frustrating to give instructions on how to use appliances and other delicate household items because each week different people came and had to have the instructions given to them again. When a team that had been to my house did finally come back they had forgotten the instructions and needed to be given them again. I never once disrespected your team members, if by disrespected you mean yelled at, swore at, verbally or physically abuse, or berated them. If you mean that I politely asked them at the completion of each job if I could show them a few specific things that I would like done differently whenever they came next, then yes it is true I did that. It is also true that I suggested you fire one of them. the one who when I first asked her if I could show her a few things I would like done differently in the future, like not putting my garbage cans too close to my floorboard heaters or not having my recycling thrown in the garbage, refused and told me that the things I cared about were irrelevant and not necessary. That would be the same one that you claim is part of your best team and later refused to put the dishes back where they belonged. Also, she lied to my face saying she didn't understand what I was asking of her, which was clearly false since she was able to tell you the problem over the phone without any prompting. For those reasons I recommended you fire her. It is not unreasonable to expect your employee to do the simple basics of her job and if she is unwilling to do so then let her go. As for the issue over needing more time to do the dishes by hand and put them away properly, I was unwilling to let them use the dishwasher because as I stated earlier that would have required me to show them how to do so every single time they came to my house and with their track record of breaking things I did not wish to risk my machine or dishes. It is also true that you asked me to pay for an extra half hour for your team (an additional $30) and I refused. This is because they had never needed more time to put away the dishes before and contrary to their claim there was not an unusual number of dishes to clean that week. Every other week they had the time to put the dishes back in the wrong place. It does not take longer to put the dishes away properly once you know where they go, but this was impossible with a different team each week. Also, I was not convinced that given extra time they would actually succeed at putting the dishes away properly since they seemed completely unwilling to do so. In the end I was right since even after the free extra half an hour most of my dishes were still not put away. Again I cannot recommend your company for household cleaning as they are completely incapable and unwilling to provide personalized cleaning services which many people would agree are just the simple basics of household cleaning.

Christina B.

MSV is wonderful to work with in every way. The person who cleans my organization's office is always very detailed and thorough; I am very impressed with the high quality of service provided! They are also extremely customer-service oriented and very responsive. I highly recommend MSV.