Reviews of EcoGREEN Cleaning Services (Cleaning Company)

Raymond Ma

EcoGreen did an excellent job on my place. This is my second time using them and just like last time the appointment was super easy to make and they showed up when they said they would. Frank was very friendly and professional. He even showed me what products I could use in between cleans and ended up given me a small sample to try. I would definitely recommend them.

Jennifer Berdahl

The cleaners were timely, professional, and did a great job.

Lizzy

I hate to leave negative comment but this is just unacceptable...  1. I called to schedule the move out cleaning, Frank was kind enough to allow several time changes as we were having trouble with u-haul's reservation. I reminded him that we will need the cleaners to bring supplies for walls, which has some marks. 2. Right after they started it, we left the apartment and were trying to move the truck out of the parkade, it was very tight and took about 20 mins. The younger cleaning lady was watching us moving from the window the whole time. 3. After we finally got the truck out, I went upstairs to let them know that we will leave for dinner so they can do their work properly without us being in the way. I then pointed out the parts that need to be cleaned. The younger lady then said they will finish in 1.5 hrs and I can pay her now so we don't have to rush back. I didn't as I wasn't comfortable with that arrangement. 4. While we are away, I reminded Frank to let the ladies know that don't forget to clean the carpet in the hallway, which got dirty when moving. 5. When we're back from the dinner, the cleaners are gone, and we are doing the walk through with the landlord at 9pm. - The hallway was just as dirty, they never touched it. - The big window blinds and window sill in the bedroom are dirty, they never cleaned it. - The marks on the wall, no signs of even trying to clean it. 6. I let Mark know how sloppy their work is, and he did offer to send the cleaners back next day, but it's too late. We already did the walk through the same night and the tenants moving in the very next morning. 6. I got a bill from the landlord, it cost me approx. $100 for the uncleaned area. Please note, our apartment is not a mansion size, it's 700sqf. The work is just very unprofessional, even with the place they did clean, you can tell, it's very rushed and not very clean either. I understand they might have lots of workers, some might be really awesome, but unfortunately this is our experience.

Garrett

Don did an awesome job. Would definitely recommend these guys. Used another more expensive cleaning service before and they did a terrible job. Would definitely use these guys again!

Sarah Newman

I started using EcoGreen after I had my son because while I was able to tidy, I never had time to do a thorough clean of my home. I live in an approx 1000 square foot townhouse and the cleaners do a great job for a very reasonable rate. Another bonus is they have a deep cleaning special, as listed on their website. Two cleaners work on your place for 1.5 hrs, which is quick and easy to schedule in between my son's naps. You can also text to book appointments, which is very convenient. I'd recommend EcoGreen to new parents or anyone looking to treat themselves to a clean home.

anna johnson

Great team - efficient and friendly. Left the house sparkling clean and smelling great. Good price for the service.

Jesse W

Professional service from beginning to end. Easy way of payment and done really satisfying job. Recommend!

Jeremy Nichele

Best cleaners I have found in town yet. Well managed, excellent customer service and always on time. Thank god!

Roger Donaldson

Great service and attention to detail - we really like that our cleaner, Tom, is polite, on time, and while he is friendly and kind, he also gets right on task and works hard. Kudos to Frank, the manager, for keeping a professional yet light-hearted staff.

Lisa Boonzaier

My husband and I hired EcoGREEN Cleaning Services over the weekend to clean the apartment we were moving out of, and we were very impressed. They cleaned the carpets, drapes and did general house cleaning -- all of which was top-notch. The staff were all friendly, prompt and efficient (just what you want on moving day!), and we thought their prices were very competitive. Clearly our building managers did too, as they wanted to get the company's details to use EcoGREEN as their regular cleaners. Thank you to Frank and the rest of the team! We'd definitely recommend and use their services in future.

Keith Bowker

I have been using them for 3+ years and would highly recommend them to anyone needing cleaners.

Jonathan larry

Honestly best cleaning I have ever had. Bought a new place and it was left in horrible shape. These guys came in and literally made it look like new. Inside the over literally looked brand new. I am using and would use them anytime! Thanks a lot guys!

Kami Butcher

I used Frank @ EcoGreen for my carpet, area rug and upholstery cleaning last Fall and he was fantastic! He was friendly, professional, efficient and on time. Everything turned out looking like new and as a result, I was able to sell my sectional for top dollar. I have already booked him again for our upcoming move and I would highly recommend this company for this type of cleaning. Kami North Vancouver

Marli Wakeling

This is the second time that I used EcoGreen for my carpet cleaning needs. I hired another company in between and there was NO comparison. Professional, prompt, and excellent service. I would highly recommend this company, and have to both family and friends.

Tara Makepeace

Frank and his team at EcoGreen are outstanding. I use Airbnb for my apartment and have hired this company consistently. I know that they will take care of everything I need from washing linens to watering my plants. I can text Frank at the last minute and he and his team always accommodate. I have had a few emergency situations where they have moved mountains for me. They will rearrange appointments, come early or late, and make sure that the place is in the best shape for my guests. I can't thank Frank and his team at EcoGreen enough for the wonderful services they have provided for me. I highly recommend using EcoGreen for your next cleaning service.

Talica Davies

We use EcoGreen Cleaning Services on a bi weekly basis. They are professional and accommodating. Geat results.

Devon McGuire

When my family and I found ourselves moving short notice, I realized I just didn't have the time to do a thorough move out clean, so I contacted EcoGREEN to do a move out clean. Since we live in a walk up building with no elevator, I have also had trouble finding companies that can accommodate carpet cleaning as they can't get their portable units up the stairs. Not a problem for these guys! The cleaners were prompt and did an amazing job! Not one corner of the place was left untouched! I was thoroughly impressed and even the carpets looked amazing! This took so much moving stress off of me; they definitely have a repeat customer in me; that's for sure!

Sisca Pasla

Very happy with the move-out carpet cleaning job. Would give it a five star if the cleaner emailed me a receipt like he said he would. I had to contact Frank for the receipt. But overall the carpet cleaning was done very well.

Aqeel Sachwani

I hired them for a move in cleaning. To start with the cleaners that came in were very hard working but they lacked the basic training about professional cleaning. It seems like this company is just a booking service and the cleaners are free lancers. They were using same cloths for bathrooms and the kitchen just after rinsing them. They had not even brought a toilet bowl cleaner and tried to clean it with their all purpose one. Obviously didn't work. Floor was mobbed with a very wet mob and just water left water marks all over. Had to get them to do it again. They stood on my counter tops with shoes on to clean the top cabinets. Then just wiped them down with a plain wet cloth. That's their definition of disinfection. Washed the fridge trays with water as they didn't have soap or any thing to disinfect it with. I had to have them do a lot of things twice after explaining how to do it. But as all they came with was a all purpose cleaner, my options were limited. And of course I was paying for them to try and fix their mistakes as they charge hourly. To conclude I wasted my money as I will have to get it done again with someone else. My soul purpose was to properly sanitize the place. That didn't happen. Infact the place was not even cleaned completely. Reply To Owner: Yes you guys took all the calls but you were unaware of the process or the products they were using. I requested separate clothes to be used in the bathroom and elsewhere but despite of you trying to explain them they used the same cloths just after rinsing them with water as they showed up with 5-6 cloths towels anyways. My first call was made to you when your cleaners were all packed to go so you cannot say that I didn't give you a chance but you kept on insisting that they are not done yet. Also all the phone calls when you were trying to explain them things were charged under my clock including the fact that they showed up late. I never mentioned that earlier and before you argue that is provable by phone records. Also there was nothing you could have done to fix things as they did not have anything to work with not enough cloths, not even toilet bowl cleaner with them. And NO that cannot be cleaned by the all purpose spray they had brought which by the way when I asked you about you had no clue. These are the reasons I call you a BOOKING SERVICE rather than a company as companies have standards and procedures and are aware of what their employees are doing.

Pierre Chantraine

EcoGREEN has been cleaning our disabled son's apartment once a month since early January. Our son is very happy with the cleaning done, and my wife and I found his place clean when we visited in April.

Audrey Ma

Excellent service. Clean, quick and thorough. Staff is professional.

Elly Roper

This company was on time, friendly and professional. Their staff were so nice to my baby boy, did a great job with our move out clean and thanks to them we got our deposit back from our apartment! Would definitely recommend.

Sheila Lau

Excellent service. Very thorough, efficient & personable staff. Lido & team are fantastic. Highly recommend to others.

Aziz Pulatov

I had an excellent experience with Ecogreen Cleaning. The house and carpet cleaning crew was very professional. I was blown away by the thoroughness their cleaning process and communication skills. My house looked this clean only when we bought the place. I also had a great customer service experience...rep returned the call within 2 minutes. Frank was very thorough in explaining the cleaning process and what I should expect from Ecogreen. Five star!! I would highly recommend Ecogreen Cleaning for any cleaning needs you may have.

Wan Sim Sainsbury

I had a move out clean for my 2 bedroom (large) apartment ,a 10 hours clean, that's 2 cleaners, 5 hours each. They did a splendid job and the place was spotless. I am delighted with the hardworkers and they really scrub the floors with their hands and knees. The only reason I didn't give them a 5 stars is because they were an hour late. I do understand that the previous cleaning had overran. Perhaps on the hindsight, they should allow some time for this in future so that bookings are not made in such a tight schedule. Besides that, I definitely will use them again as the cleaners really worked hard to deliver. They ticked all the boxes on the move out cleaning list given to me by my rental office. They were brilliant!

Amy Tsao

My clients said their condo is spotless after the cleaning. Eco Green services makes my clients happy, I will recommend it to everyone!

Trevor Gonzales (trevsg)

Thank you M** and I** for the move out job completed. I had random requests while they were there and they accomodated as much as possible. Bathroom, kitchen, bedroom and living room were completed. Very thorough and I am pleased with the work. Would hire them again.

Ziming Liu

Dan helped me on a very short notice booking. Reasonable cost and the cleaner are very dedicate on the job. Booked a move out cleaning, two cleaners worked on the house for full 5 hours. Only thing I would like to point out that cleaner did not use cleaning product on most surface cleaning. Only use cloth mop with water. Overall very happy with the service.

Lorraine W

I hired EcoGreen to do a move out cleaning for us, and they did a fantastic job. The apartment was old and in deplorable condition, but the team of two made it sparkle in just 3 hours. They even cleaned the sliding door and window tracks that I'm sure had 20 years worth of grime in them. They arrived on time (as booked) and went to work straight away. I definitely recommend EcoGreen.

Kelsey Thompson

Used this company in my last two move-outs for a one bedroom apartment. Really love the feature of scheduling online, didn't have to talk to anyone on the fun, which I really appreciate. I think there's really great value compared to competitors. The cleaners were punctual, extremely friendly, detailed in reviewing their work with me afterwards. Would highly recommend!

Shannon Chu

I've used this company 3 times now and they always do a great job. I appreciate the communication when they're on their way and they text me when they're done. Rates are pretty reasonable amongst competitors. Will use them monthly!

Karen O'Kain

I was impressed with the efficiency and thoroughness that Frank showed in cleaning the carpets in the studio apartment that I was vacating. He was pleasant and careful and finished the job in under an hour. The price I had been quoted was the price I paid. I like the fact that the cleaning solution used is ecologically friendly. I definitely recommend this service.

Rakshithaa Maheshbabu

While booking, we had requested for 4 hours of service - 1 or 2 helpers max (1 person for 4 hours, or, 2 people for 2 hours), due to COVID protocols and efficiency reasons. But 3 people showed up, and wanted to clean for 1.2 hours together. It was quite awkward, and we had to request to stick to 2 people only. And, when we reminded them at the end of 2 hours, they said they still had 10 mins left on their clock, and later ended up charging us for 5 hours! Sink, microwave, etc were not cleaned. Picture attached

Andrew Dawes

Dan and EcoGreen were extremely helpful in providing a cleaner with very short notice. The job was well done. I was most satisfied and will certainly use EcoGreen again. Andy D.from Vancouvero

Katie Elwood

I just used EcoGreen Cleaning today and was very happy with the results. Our place needed a deep clean so I had them focus on certain areas rather then everything at once. I was home while they cleaned since I have pets and they were very receptive if I noticed an area that I wanted a little extra work in. Overall I was very happy and have booked them for another clean in 3 weeks!

Veronica Ng

Awesome cleaning service, very professional

George Stonier

Website and advertising looks a very professional “well branded” company and service. This is nothing like what showed up at our door. The quote that was given two weeks prior was about 20% lower than what was charged. Quote of $30 per hour per cleaner went up to $33 per hour on the final bill with no explanation, the eco friendly mantra was instantly dispelled by the smell of bleach, windex, and comet (company said later that this was due to COVID but we know there are other more “eco friendly” that would do the job), no quote was ever given for the carpet cleaning (probably our fault for not asking for one in the first place) and when asked for a breakdown of the final bill that charge was never given, but it was close to $500 (1.5 hrs on site) and our 2500sf place that has lots of hardwood floors (the carpets did turn out okay though), and when inquiring about these issues EcoGREEN did not seemed very concerned. I’m a big proponent of coming on here to rate companies when I come across ones that out preforms expectations, provides services to a level as advertised or better, and are customer driven. None of these were for filled with this company. It’s a great feeling when you can tell friends of a positive experience you’ve had with a company or service with no hesitation of a recommending them. This is not the case with EcoGREEN. The two cleaners we had worked very hard and did a good job, my concern is with EcoGREEN itself, couldn’t help but think they were exploiting the workers they contracted out to do our job. I hope that’s not the case and have no evidence of this but it’s a gut feeling I got.

Anna Liu

Ecogreen deserves a five star rating for doing such a great job cleaning my place over the past few months. The manager Frank is very clear with communication; making the scheduling process fast and simple. The cleaners Bal and Sonia are super efficient and very thorough with their system of cleaning. They are such nice people, and it's a pleasure to see them every week!

Nicole McDonald

Frank was courteous and professional. He did an outstanding, efficient job. I would recommend EcoGreen to anyone.

Danielle Benzon of Inspired Coaching

Fantastic service! I will be returning on the regular.

Rob MacKenzie

Had them do a spring cleaning of my place. They did a good job, and the price was amazing. I've hired another company last year for the same task, who did a worse job and charged more. Will hire these guys again. Edit a year later: Just had another cleaning (I do about one a year, nice deep clean) they did an AMAZING job again. I was blown away when I got home. Whole place smells great, floors are spotless, everything feels squeaky clean.

AwesomeTop10

Terrible job. They left the place so dirty, waste of money.

Noriko Okamoto

I chose EcoGreen as they offer carpet steam cleaning without harsh chemicals. We often have dogs in the suite, and we needed a through cleaning that's not harmful to kids and furry friends. They do very good job and highly recommend for those who looking for an eco-friendly cleaning solution.

Sandra Chung

One of my air bnb guests left several stains on my couch which made me really upset. I called Frank and he was able to accomodate me in the same week, he was friendly, fast, efficient and professional. He even talked me through his process, what kind of solutions he was using, I would definitely call him again!

Charlene Donovan

The team of B&So worked quite efficiently and they were very conscientious. Great job!

Alexi A Bergeron

I needed my apartment cleaned as a new tenant was moving in and the previous tenant elected not to clean the unit. Dan was EXTREMELY accommodating of a last minute request. He went above and beyond to coordinate key drop off and pick up and getting the cleaners into the apartment promptly. He has a highly professional business manner and takes his business very seriously. He's very easy to deal with and a genuinely good guy. The cleaners were thorough and trustworthy and also went above and beyond in meeting me to get the keys dropped off and returned. They were also very personable and professional. Pricing was less than I expected. 10 outta 10 would recommend!!

SATWANT Kaur

The best service ever We are really happy from eco green

G C

I had a great experience with the company, the people that came to clean my apartment worked really hard cleaning everything, even the back of fridge without any special request from us. They came, were really professional and left, just as expected. The one thing I would suggest is to call the company 30 min before your appointment starts just to make sure they will be on time since they do have other appointments before you and sometimes unexpected things happen and they have to run late, so just to double check and plan your day properly. I would definitely hire them again!

Alicia Brimacombe

I had a great experience with EcoGreen! When my roommate moved out they didn't clean anything, their room smelled, and I had too much going on to deal with it at the time. I was able to book an appointment the next day which was such a relief. The folks who came in did an amazing job, cleaning spots that I wouldn't have even thought to ask! Everything was cleaned perfectly and my place smelled great. I couldn't be happier, I'll use the service again for sure!

Peter Classen

Great people to work with in getting my placed cleaned up after a big party in a small condo, they went the extra mile and my place looked amazing and clean...thanks to Dan and the team @ EcoGREEN Cleaning Services

Adele Skinner

Booked EcoGREEN for a last minute move out apartment cleaning. They were able to accommodate us quickly and the booking process was very efficient and easy. Our apartment was cleaned this morning and the staff were absolutely wonderful, professional and timely. The cleaning was extremely thorough and they had a walk through with me after they were finished to ensure I was satisfied. The team I had the pleasure to meet was "Kevin's team" and I will definitely be happy to use their services again.

Rodrigo Garcia Rojas

I sent an e-mail to Frank to get a quote to clean my apt's carpet and the whole process was quite fast. The person that cleaned the carpet was a bit late but he gave me a heads up quite in advance which was appreciated.

Victoria Elliott

After calling to look for help, a very helpful lady assured she could have "Mike" visit our home between 5 pm to 7 pm, same day service! Mike arrived early which was even more amazing and not only fixed the problem but we felt very assured he had it completed corrected. We would highly recommend Mike to anyone with appliance servicing. He was so knowledgeable, as soon as we described the issue we were having, he knew exactly what to look for and correct. Thank you for the quick service and for Mike, # 100 out of 10!!! Will certainly pass along this contact

Magid Hajj

Worst cleaning service ever !! My 80 years old grandmother will do a way better job. These people are thieves! On the phone they didn't mention the 2 hours minimum charge. They came and did a 1 hour of shallow, fast and terrible cleaning job. They worked around the things in the house(chairs, small table, small accessories...)instead of moving them and clean below. I just hate when people take advantage of others and steal their money and call it a done deal. Other people found them good, well good for them but for me it was a theft and waste of my money and time and i am requesting a refund.

Rick Ford

Frank you have an amazing team ! I have had many cleaners over the years , and they just dusted the surface you guys get into every corner of the house and clean , and its so nice not having to buy cleaning supplies now ! Your team is very honest and punctual I would not have any one else clean my home or clean my carpet and upholstery Thanks Frank you guys are the Best !!!

Cheers Haveaguday!

I have used EcoGreen twice and really love the service and product. This time I was moving with my family (including 2 infants) into a new house where the carpet had been cleaned with a very stinky cleaner. Within a few hours every member of my family was sneezing, coughing, and generally miserable. I called EcoGreen for a STAT carpet cleaning and Frank came very quickly. He cleared the scent right out of here and now we are all very happy!! I love EcoGreen and recommend to anyone. Jennifer in Steveston, BC

Robert McLellan

Frank the manager has contacted me to correct the problem. I can't delete this review but will edit it later.

Rubeena Singh

The staff are dedicated and hard working. The owner, Dan, is personable. I am a repeat customer and recommend this company. Bonus- you get to support a local, family-owned business.

Laura Bonney

Great, thorough job of cleaning for our apartment move out. I would definitely hire them again in the future and recommend them!

M B

The only thing Eco about this company is that their cleaners don't wear deodorant... the smell is still lingering around my apartment 6 hours after their clean. The staff didn't look professional at all, nore did the mini van they pulled up in, I couldn't tell if they were from EcoGreen or some random sketchy cleaners off Craigslist. As for their cleaning job, my place didn't smell clean, there was smears of a foggy residue all over my washroom walls, which leads me to believe that they didn't know what cleaning products to actually use..... sooo that says a lot on their knowledge on how to properly clean. So in conclusion, they can't clean properly, and I wouldn't recommend... my gut told me not to let them in due to their unprofessional demeanor. So do yourself a favor and don't waste your money on this cleaning company. As I rarely take my time out to write a review so hire with caution.

Amir Daneshvar

Customer service is great over the phone. The workers did an excellent job and were very polite as well. Overall, we are very happy with everything :)

David Roxas

I was able to get an appointment for a move-out cleaning with Frank. His professionalism helped make the process easy. The team, Balbir, Bakshi, and Alex, were beyond amazing. Their skills, efficiency, and kindness aided in the ease of moving out. I highly recommend giving them a try.

Shahin Hosseini

Fast and great service. Particularly the kitchen and the window ledges got a thorough cleaning. Would recommend to anyone needing a cleaning.

Stephanie Shaw

Have used EcoGREEN many times and they are always great! The place is clean, the process is hassle free, and the house doesn't smell like bleach. I especially like that they will come at the time and day you request and you don't have to wait weeks to get a visit.

Nicola Grice RMT

I have a busy lifestyle and needed someone to basically blitz my apartment, which could be best described as "organized chaos" mostly thanks to me but also 3 pets. Matika went above and beyond with an apartment that quite frankly looked like a bomb had hit it prior to her arrival. I was so very thrilled by what she achieved in such a short time. It was my first time using any cleaning service and within minutes of her leaving I emailed the company to say how impressed I was. I'm already planning my second booking. Highly rated and highly recommended for exemplary service that is fantastic value for money!

Robin Shipway

These guys did such a great job. Hired them for a move-out clean and our apartment was sparkling clean. Very kind and professional. Money well spent!

Kiran Nayar

THEY NEVER SHOWED UP- I booked the service 2 weeks in advance for a move out. The day before I called to confirm as I was driving from Squamish to Vancouver to get my place cleaned- the appointment was confirmed. When the cleaners were 20 minutes late- I called and they couldn't find which team was coming and 30 minutes later told me no one was actually scheduled to come. They promised a team 2 hrs later but at that point I had lost my entire day waiting that I decided to go with someone else as they were barely willing to give me a deal despite the mess up. If you actually want to get your place cleaned- do not book with Eco Green

Jennifer Teng

I've used their services three times already! Not counting the second mishap, all other experiences with them have been great! I have two large dogs in a small townhome, and they were able to remove the stains and pet dander smell right out of the area rug, stairs and carpet. My last experience with them was grand! Very friendly and time appropriate!

Randi-Lee Jesic

The team provides super great service, and a wonderful clean, and the owner was incredibly helpful!

Terelui Antoni

They were very patient with me since I had to reschedule a couple of times. Frank was very flexible. Workers were on time and did a good job. There is no chemical smell left. It is like odorless.

Aleksandra Magee

I had my carpets cleaned at my commercial leased office. The carpet cleaner arrived on time, brought a very large industrial carpet cleaning machine and did a wonderful job. He also cleaned my couch in my office and took out all the stains. I will definitely be using EcoGreen again and highly recommend them.

Natasha L

I requested EcoGreen's services to have my apartment cleaned and the carpet shampooed. Karwan did a great job. He was professional and responsive and cleaned the apartment thoroughly. He also paid special attention to the areas that I highlighted as needing a good scrub. He stayed later than the estimated time to ensure everything was properly cleaned and was always friendly and attentive. I also found Frank, the manager, very approachable and willing to help to the best of his ability. He managed to schedule me in the next day unlike other cleaning companies who had a wait time of 3 to 4 days. Thanks very much Karwan and Frank. Great job!

Anna Kviese

we have decided to try their services for one time, but after the amazing job the staff has done with our apartment in just 2 hours we decided to sign up for a continuous service! Great job! Keep it up!

Greg Sheppard

Great service, fantastic results with the carpet cleaning. We've used them twice now and are sold. Very reasonably priced too. No need to look anywhere else!

Kapil Tijare

We have used their regular cleaning service for few months now and it has been a very good experience so far. The cleaners are always on time and always follow the instructions. I love their new website, you can book appointments online, its very convenient. They use all organic materials, good for homes and the environment.

Anita Ho

Had EcoGreen cleaning service in last weekend. The 2 men arrived 10 minutes before scheduled time and had called when they were in a traffic jam. They were very thorough with our bedrooms/bathrooms upstairs but were slightly less detailed on the main floor (eg. Baseboards and bathroom floor). Overall, my husband and I were satisfied with the cleaning. We have booked them again for another cleaning next month.

Kirk Chantraine

Gave these guys a try once and have now signed on to use them on a regular basis. They do a great job at a reasonable rate.

Bidier Jing

Very friendly and professional staffs, highly recommended!

Michael Leckie

The team is great! Always very timely, thorough, and reliable.

Nadya Wilkinson

EcoGREEN was fantastic. The staff is friendly, responsive, and thorough. Their commitment to the environment is also very important to me. My husband and I were very impressed and have booked them for regular service.

Sandy K

This is the second time I’ve used EcoGREEN for a move out cleaning and I am very pleased with the results. From a great telephone conversation at the point of inquiry to the cleaners coming in on the day, it was extremely seamless. The cleaners were also considerate when asked to clean specific areas without any hassles, they were right on time on the day of cleaning as well. I would highly recommend this company.

Jabeel Janmohamed

Had both our carpets cleaned and used their professional cleaning services. Service was top notch and pricing was more than fair compared to some of the other outrageous quotes from the "other guys". Would highly recommend Frank and his team!

Sun Ahn

We got an Irani guy for carpet cleaning. He cleaned for 40 mins and took $110 and he didn't even finish his job...! My roommate didn't really care and paid him that. And they don't reply my phone call. Bad service mind... I wonder if this company is only the bridge between clients and the cleaners. After all, company doesn't give a sh**.

Sheera von Puttkamer

I was thoroughly satisfied with the team from Eco Green Cleaners. They were polite , hard working @ accomplished everything I wanted done. I will definitely use them again!

Sonalee Trivedi

I thoroughly researched cleaning companies in Vancouver to hire for my Mom's 1100 sq. ft apartment. Don & Ko are friendly and personable. They work efficiently and have great attention-to-detail. Her place is spotless after their regular visits. Excellent quality work and wonderful service! Also, Thank You, Frank, for being so flexible in scheduling and accommodating of our needs. I would not hesitate to recommend this company to my friends and family.

Ekta Sinha

Eco Green customer service is great. Always accessible and very friendly. The cleaner did a great job and understood the instructions for cleaning certain areas well. I would use EcoGreen services again

Sarah Najarian

AWFUL experience with EcoGREEN cleaning services. First - they told us they would be sending in 2 cleaners for 1.5 hours at $27/hour so a total of $81 but when they arrived, there were 3 cleaners that stayed for 1.5 hours which they made us pay $121 for though this had NOT been agreed on. Second - they didn't even do a thorough job at all. There were so many spots I went around after to inspect and it wasn't even clean! Third - the cleaners must have accidentally switched one of the fuse buttons because I lost electricity in part of my home and almost had to pay $400 to get an electrician in to look at it. Waste of $120 and also created a lot of stress for me to have lost electricity and my Internet service while I was trying to prepare for an interview. One of my worse service experiences ever. I will never use their services again and I advise you not to either.

Mike Whalen

Excitement service. Our cleaner was very pleasant and made the house look great. Frank was great at communicating and quickly resolved a small issue we had. I would definitely recommend.

Margaret Wong

I have recently retained EcoGreen Cleaning Services to assist my client with a complete move-out clean. I have contacted Frank with Eco Green, he was prompt, respectful and courteous. He was able to provide a quotation very quickly and when I booked the job, he immediately send me back an email confirming all the detail including date, start time, estimated length of time for the job, how many cleaners, estimated cost for the job. I was very impressed with the level of communication Frank has with me from the time I booked the job to the time the job was completely finished. He confirmed and responded to all my call, email and text messages. His crew arrived on time. They did a fantastic job and was very pleasant when I met with them. The house is a almost 4000sq.ft with many floors, many bedrooms and many bathrooms. They did a really good job everywhere and I really appreciated their professionalism. Thank you, EcoGreen! Margaret

Robynn Geier

Excellent service, very professional and efficient.

Jill Payne

The entire booking process was fast and easy. Great communication. Frank was great to schedule in a last minute clean and Alex did an excellent job with the carpet cleaning. Overall, a great experience. Would highly recommend this company:)

Leah B

EcoGREEN Cleaning Services did a fantastic job cleaning my condo. Very professional, efficient and not to mention extremely friendly and good natured. I will most definitely use their services again.

Jay Lee

Really great company to work with. Exceptional staff and service. They take pride in their work and get things done. Highly recommend using them. Pricing is fair and quality is top notch.

Imogene McDonald

When I booked the services of EcoGreen, my intent was to have the blinds professionally cleaned. However, it does not seem this was communicated to the team who showed up one hour late past the appointment time. I asked them to focus on cleaning the blinds deeply, which they only cleaned very quickly. I checked the blinds while they were still there, which had to be re-done in some spots as they had gone too quickly. We did not have time to review the blinds together and they did not notify me of any damage, but later in the day I discovered some damage to a light fixture next to the blinds, as well as a stick-on hook that had been knocked off, along with a layer of paint. This company is not very thorough, and I do not believe they properly communicated with me about the nature of their cleaning service.

Madeleine Downey

I had a great experience with EcoGREEN! I needed to book last minute but Frank was accommodating and sent 2 very friendly cleaners over to attend to my suite. I booked for a "move in/move out" clean as I was moving into an apartment the previous tenant had not cleaned. They were done within 2 hours and did everything I asked and more. For such a reasonable price this is a great service and I would happily book with them again!

William Ko

Had EcoGreen do a move out cleaning with short notice. Very efficient and great service. The four person team did a great job. Thank you.

Lily Mirbel

Terrible experience. Booked a move out cleaning for our small townhouse which was already completely empty, so a rather easy job. The cleaners had no idea what they were doing and had almost no supplies with them at all. For a move out cleaning, they did a very superficial cleaning, just basically wiping things instead of performing a deep clean, disinfect and scrub. Left our place almost as it was, save for superficial dusting/wiping. We found disgusting bathroom sinks, debris on floors, unsanitary kitchen sink after they were supposedly have been cleaned. Walls remained dusty, doors never cleaned, some base boards not even wiped etc. We spent HOURS after they left completing the cleaning as needed for the new tenants. Paying this company for 6 hours of human labour, this was a complete waste of time and money. Not recommended.

Leah Taylor

The service was good and really easy to set up. My condo was well cleaned and I felt as though the cleaners paid attention to details. I would use this service again.

Carina C

My Mom has been EcoGreen’s customer for more than 6 years. The couple who came to our house is efficient, hard working and they provide wonderful cleaning service. She TRUSTED this team before the lie and unresponsibility happened. However, my mom booked a specific couple to come to our house for cleaning last week, since my mom knows them well. The online booking system is getting slower and terrible as the time goes. (Maybe Ecogreen considers us as loyal customer and therefore they treat us with low quality of service). My mom successfully booked that COUPLE to come at around 10:00 but ended with other ppl coming at almost 12:00. Isn’t that unrespectable? She called the management department and that guy said due to the unexpected sickness of the couple, they are not able to come and without any notice. Here is the story, she called that couple prior to her conversation with management person. The couple was notified to cancel appointment with my mom and they were sent to other clients. THEY ARE NOT SICK AT ALL! Why did management person told us such a lie?

Jane Brindley

We called EcoGREEN on a weekend after we had an unfortunate spill on chair upholstery. Our call was answered promptly and we very much appreciated being able to book for Monday. Frank cleaned 5 chairs, a sofa and four area rugs for us. He took great care in removing the difficult stains and did a great job of cleaning both upholstery and rugs. We were impressed with his professionalism and especially his willingness to return the next day to check and touch up two stubborn stains which he successfully removed. The price was reasonable and we were very happy with his work. We would highly recommend EcoGreen! Thank you Frank.

Natalie Parolin

Sam and Mabinty did a good clean on our space, and worked to get as much done as possible in the allotted time.

Jason Kelly

Contacted EcoGREEN for a last minute move-out cleaning. Could not have been more impressed with the service they provided. They did a fantastic job that far exceeded my expectations. Highly recommend them!

Eleanor Kenny

Excellent service. i called Frank to do a move out clean for a tenanted townhouse. The two fellows who came worked really hard and did a great job. The place really shone after they were done. Definitely calling them again. Thanks!

Derek Orr (Derek_Orr12)

We had a great experience with EcoGREEN for our move out clean and carpet cleaning. Cleaners were right on time and after a quick check in about what was and wasn't needed they got straight to work. Quote provided to us was very accurate (no surprise extra costs!) and the quality of work was excellent. Thanks to them we will be receiving our full damage and pet deposit back. Highly recommend!

Bill Wong

The team of Jessica and Lisa were prompt and efficient. When they completed their duties the house was immaculate and smelling fresh! I was definitely satisfied with the results which left the house looking clean and it sure makes a difference when using their products! I would recommend this company to anyone as they are caring, honest and reputable.

Jessica Swan

I cannot sing their praises loud enough. They check every single box. They were slightly more money than previous teams but the attention to detail is outstanding, the deep cleaning, and the absolute care surpasses everything I’ve experienced. No harsh cleaning products, completely safe for little kids and pets and the house is glowing. GLOWING! I love them.

T Field

Excellent, thorough, efficient and affordable. Highly recommended.

Yenny Borg

We've been using this company to clean our townhouse 2x now and been happy with the service. The cleaners are very professional and will recommend Eco Green to anybody who needs their house cleaned.

Jennifer Bendl

Great service, punctual, considerate and friendly. Would book with them again.

bal brar

Mr frank is great person they really provide good service I m really happy from there job Job was for 3 hour but they finish in 2.5 hour Totally appreciated From jit

JT Tang

Very responsible. Highly recommended!

Christie Breakingbury

We have had eco-Green coming to our home every other week for six months now. We have had a few different teams but each one has been reliable, responsible, communicative, helpful, and respectful. We need the service while my husband recovers from a brutal car accident so he is home while the cleaners work. They magically bring order to our hectic home and still he can rest and recuperate because they are mindful of giving him peace, quiet and space. It’s a fine line to walk… Scrub and clean everything and yet keep the house quiet. But they do it every time and we are consistently grateful.

N Meer

I've used EcoGREEN for the first time this week. Their prices seemed to be fair and the communication was all good. The cleaners arrived early, so that was great. I was away while they were cleaning and when I came home the apartment was SO clean! I couldn't find a bit of dust or dirt anywhere (and we have a dog, so the place gets messy!). One thing that I would mention is that I don't think they use all green supplies, or at least if you want it 100% green you have to let them know. The place has been smelling like cleaning supplies for the past 24 hours even though I have the windows wide open. I would totally recommend them! Just let them know you want your place to smell natural :)

Lindsay Carmichael

We have had EcoGREEN clean our house twice and have been mostly happy with the service. The first set of cleaners were okay, but not great. The two men who came were very friendly, but the female was not pleasant and she kept knocking over items because she was quite rough (knocked over a guitar and some knicknacks). They also kept leaving the door open, which isn't good as we have indoor cats. However, the second time they came, the service was excellent. It was a different set of cleaners and they worked very hard and were extremely respectful and kind. We will be using them again this upcoming weekend. I did find the price to be a bit high ($250 each time), but next time we will get them to focus only on what needs to be cleaned and that should help with the cost.

Stephanie Dee

My partner and I are relatively new to the world of having someone to clean our house but EcoGREEN was awesome. Frank was very accommodating and professional in our e-mail correspondence and gave me what turned out to be a very accurate quote, which was great. Our cleaners arrived fully prepared. Everything was so spic and span, it smelled great, it looked great. I would definitely hire Ecogreen again.

Rob Smallwood

Provided very quick and reliable cleaning services for our property management company for full move-in/move-out cleans. Booking was easy and even on short notice. I would strongly recommend EcoGreen for any cleaning needs large or small.

Kellie Warner-Keith

I researched lots of cleaners in Vancouver (I have a spreadsheet) and these were one of the most competitively priced, saw they had good reviews so thought i'd give them a try and asked for a deep clean. Frank in admin is absolutely great at getting back to you. He assigned Don & Ko to clean my house. Don called up an hour before the appointment to say they are running late and gave a time. Which i had no problem with at all. They turned up when they said they would. They brought all their equipment and products with them. I walked through the house with Don and showed him what i'd like cleaning. We discussed roughly how long it would take. Then they got to work. They managed to finish quicker than what he quoted, so he met and exceed my expectations on time. The house was in great shape and really clean. They even managed to do all the skirting boards and tops of pictures, really thorough. I have two cats with lots of hair and Don got up every single hair in the house, brilliant! I have asked if they can come back and do my weekly clean because i was so happy with them. I would definitely recommend this company and these cleaners to anyone.

Jocelyn Robertson

Very easy to book online. Efficient and effect clean. Our place looks great!

Holly Salmon

We had two cleanings scheduled. One before moving in to a new house and one move-out for the rental. The move-out was fine. The move-in however was a terrible experience. It was a challenging clean to be clear, as the previous owners had a severe mouse infestation. We did make that clear ahead of time. However, the cleaners who arrived were not told about the mouse problem and not prepared to clean it. They arrived two hours late and then had to leave early so came back in the morning (our moving day). When we arrived back at the house, we found mouse droppings all in the kitchen and bathroom counters. The stove exhaust was still covered in grease, bathrooms still had construction dust in the corners, among other problems. They sent someone back two days later (for an extra charge), but they were also not aware upon arrival of the need to sanitize the kitchen or clean mouse droppings. The cleaners who came were all very diligent and nice to work with, but seemed not to be getting the communication from the company about the requests. I ended up cleaning the interiors of the cabinets and other areas myself after the cleaners left, which obviously did not meet our expectations. The owner said they didn’t have time to finish but that was not communicated to us at the walk thru (or we would have scheduled additional time then) and the cleaning crew sent to finish after we talked to the owner did not come prepared or *even aware* of the need to clean up the mouse droppings. The photo below is the oven drawer AFTER the cleanings.

Shar Sap

Very impressed, satisfied with the service. Dan was so nice and accommodating. No complaints. They even got the spot where my dog likes to drool!

AJ A

WOW!!! Ecogreen did a move out clean on my apartment today and I am so pleased with the job they did. Truly outstanding. The landlord gave me a detailed description of their expectations for a move out and I gave that to Ecogreen when they arrived. They completed everything to a 5 star standard. The refund of my damage deposit is coming home to papa! The oven and fridge were cleaned inside and out and both are now gleaming. The cupboards and drawers were clean thoroughly inside and out. The toilet, bathtub and sink’s were all cleaned spotless. Each light fixture was taken down and cleaned thoroughly. I almost didn’t recognize the chandelier when I saw it. I never realized it was silver. It now sparkles. I didn’t think all the smudge marks on the walls would ever come out, but Ecogreen managed to get those too. They arrived on time and gave me an accurate idea of how long the job would take. They called to give me a 30 minute notice that they were done. The three people that did the job were friendly and professional. A very hard working crew. I highly recommend Ecogreen.

Ashley McGrath

Nicest people! EcoGreen cleans our medical office and they always do a thorough job- you can tell they really care about their work.

Lisa Canning

We've worked with Frank's team at EcoGREEN on numerous interior design renovations and have been very pleased with the results every time. His team is courteous, professional, and timely.

Margit Dunn

Great experience from first contact! They were able to arrange for quick next day service for couch cleaning. Technician was friendly and did an excellent job - took his time and did a thorough cleaning. Couch looked even better than expected when he was finished. I'd highly recommend EcoGreen.

Adyvit Stewpee

In 4 hours, "Smiley" and her partner cleaned our 3-bedroom, 1500 square foot town home from top to bottom. We were very pleased with all the cleaning they did, especially our kitchen cabinets and appliances, our windows and blinds and our baseboards and bannisters. We'll call them again.

Lynn M

I don't normally write reviews... but since I found their service on google and hired them based on the google reviews, I decided to share my experience. 1) Cleaners came 1 hour and 30 minutes late. I had an appointment at 10am and they called me directly at 9:30am that they are running late (traffic) and will arrive at 10:40am. It was moving-out cleaning and I did not live at the place anymore, so I went to the place bit late and called them at 10:40am to ask their whereabouts. Cleaners said it's gonna be another 25 minutes. They finally arrived at the place at 11:35am. 2) I had other errands to run so I let the cleaners in to the place and left. I came back to check with them after an hour and half into their cleaning, and cleaners advised me that it's going to be done soon. I initially booked 3 hours with 2 cleaners, but they said all the cleaning will be done in 2 hours and half. Because they were 1 hour and half late, I had other appointments to attend and could not stay with them until they were done. So I paid them and good tips, and took off. I did not see how the place looked like after cleaning, but I trusted that they must have done a good job. This was on Friday. 3) Neither I or my boyfriend could check the place until the following Thursday (we live quite a bit far away), but when my boyfriend talked to the building manager over the phone, she advised that the place was not cleaned well. My boyfriend went to the place on Thursday in person to complete the inspection & paperwork with the manager, and saw that kitchen stove and sink were still very gross, and walls were still dusty and not cleaned. I passed the list of things to be cleaned (I got it from the manager) to the cleaners, and the list included walls. I reviewed it with the cleaners to make sure that they got them all. But seems like they didn't. 3.5) condition of the place before cleaning: That unit was fully renovated (everything was renovated with new appliances) right before we moved in 1 year and 5 months ago. I had cleaners to come and clean up hard spots (like kitchen stove) a few times while we lived there, so I was not asking EcoGreen cleaners to clean up a disgusting 10-year-old stains. 4) The cleaners finished cleaning service earlier than what I booked, but left spots uncleaned. The building charged us $120 to clean up those spots. 5) Frank communicated throughout the service and tried to figure out what's going on with the cleaners when they were not showing up on time. He sincerely apologized for it and gave me 1 hour free labour for one of the cleaners. He said he gets a good review on the cleaning service, so that part I should not worry about. I believed him and trusted that the cleaners will do a good job. 6) I appreciate that Frank tried his best to resolve things with me. But at the end of the day, cleaning was not done well- which is the most important thing that matters. We spent money on the cleaners, but also had to pay money to the building. I was planning to hire them back as regular cleaners for our current house if they did a good job. Unfortunately it's not going to happen.

Ashley

Horrible!! I hired them a few months ago for a move in/move out clean. They sent two kids who didn’t know what they were doing. They used the garden in the back as a dustpan for their vacuum and barely cleaned the back of the toilet. I had to do it again to get it clean. When I called to complain I was told they would come back. They tried to clean the garden with paper towel and tried to give me the garbage back. I called to complain again and was offered an hour off the cost. I was told on the phone that the place was really dirty and that they had a lot of work to do....isn’t that why I called them? I wasn’t happy with the discount as I didn’t think it was fair for what I dealt with but left it. I still haven’t forgotten and would never hire them again

neil assen

Frank was either totally incompetent during our booking or was intentionally trying to swindle me. On the phone we agreed on the price for the services we required, which I thought was higher than it should have been in the first place. I made sure to confirm the price of the job for the serices I requested at my apartment. After the workers finished, the carpet cleaner asked for more money than Frank had said, but only by about $5 so I let it slide... The real piss off was when the other cleaners asked me to pay them too, I asked them to call Frank and when we spoke on the phone he completely denied our conversation, accused me of being a liar and even went as far as threatening me with legal action. I refused to pay that shady company one more dime, they should be ashamed for trying to intimidate, confuse, or bully customers even if there was some kind of misunderstanding. They charged much more than what is reasonable in the first place and Frank is a complete moron.

Silvia Gerber

We experienced two teams of EcoGreen and both were on time, very friendly and worked carefully and well. So far EcoGreen seems to be a much better company than most others. We definitely will use them again from time to time.

R Y

1 Star for punctuality - arrived when they say they would, although my requested time window was very open for a 2 hour move out clean with no furniture. I hired them based on Google review so I feel the need to warn others. They left the property smelling worse then they found it. Not sure what they used to clean the place but it smelled like old Chinese Mothballs. Big smudges on the hardwood floor left from wiping with dirty mop - so I can't really say they didn't mop. Carpet cleaner rammed his machine into my stair walls left skid marks on newly painted walls. Did not dispose the cleaning material they used and left a big garbage bag reeking of mothball by the front door.

Monica JV

Ecogreen Cleaning staff cleaned my place by first time in January 2015. I live in West Vancouver by the sea to sky highway and booking a cleaning service to my place has been difficult in the past, as many individuals or companies don’t cover this area. Communications with Frank were prompt, cordial and clear. Staff came earlier (1 hour early) but I was okay. The house looked cleaned in the estimated time and the staff was friendly and I gave it the OK. I would appreciate a higher cleaning standard though, more gentleness in the cleaning itself and to be asked before taking any item to aid in the cleaning. I would use your services again.

Oksana Exell

I always think a sign of a good company is the people they hire. EcoGREEN cleaners were very responsive to my requests and even helped out on something that was beyond the contract. The cleaning was top notch and the relationship with Frank and his team made it an excellent experience.

Hale Oguzlu

Reasonable price,. if you ask and control, they clean well. However, lots of cancellation in last minute. This totally messed up my schedule several times. Low quality management!!!!!

Brad C

My wife and I have been very happy with the results. We've had our condo done twice now and the crew that comes in has been both professional and polite. We wouldn't hesitate to recommend them to anyone.

Dave Rothery

If you're looking for a carpet cleaning company look no further. Frank does a great job, is reasonably priced, on time, and very pleasant to deal with. I've used his service many times now and never disappointed with his service.

Aisling Heidary

Recently had them come in and do a full clean after we were finally done unpacking from our move - they were great! Things I hadn’t even thought of were cleaned. Will definitely be booking them again as a recurring service to help stay on top of things.

Abs C

Firstly, I was told 2 cleaners would come for 2hrs but 4 cleaners came for 1hour. I understand it's equivalent amount of time and it is quicker: however, our plans had to change because we had to back to release them. It wouldve been nice to have some advance notice as we have a toddler to deal with. Then despite telling the cleaners to go up in the elevators in twos due to covid precautions that the building insists on, all 4 of them went in and we received a complaint from the building manager. Moreover, the neighbors also complained about the noise. Because of that I was in a rush to get them out of the building and didn't do a thorough walk through. Since they left, I've noticed many areas of the apartment that werent cleaned.

Kathryn Jones

I actually think 1 star is too many. Worst cleaning company I've hired. We asked them to do a move in clean of the kitchen and the bathroom of a 1 bedroom apartment. Two cleaners came arriving about an hour late. They did not call to say they would be late either. My husband had to call them to find out why they had not shown up. They were meant to clean for an hour and a half but left after an hour without cleaning much. They did a basic wipe down of the counter and the toilet and that's it. The rag they used left residue. When I went to use the kitchen later, I found they hadn't touched the stove or the cupboards so I ended up cleaning those myself. They mopped but it seems not with cleaning product as after they had 'cleaned' I wiped up a spill from the floor and my cloth was filthy. My husband had to ask them to finish cleaning the bathtub as they left white residue on the tiles. He tried to request other tasks from them but they pretended not to understand him. We called to complain and were told they would refund half our money but two and a half weeks later we've yet to see our refund. Total waste of money! DO NOT USE THIS COMPANY!

Sheila Shakibaian

I've used EcoGreen for monthly cleanings for the past 6 months or so. The ladies were quite nice and did a good job. I have cancelled my services going forward because of the facts below. I had cleanings scheduled for every second Saturday of each month, at noon. I was expecting them on July 9th, and waited around for them until 2:00pm. I thought to myself, "Well, last weekend was the Canada Day holiday long weekend, so maybe they didn't consider it to be first Saturday of the month. If so, maybe it's my bad and I'll email them to see if they are coming the 16th." No biggie at this point. I emailed Frank later in the week (Thursday...why did I wait that long? Because it wasn't that big of a deal at that point), but I didn't get a reply. Frank texted my husband a screenshot of his email outbox showing that he apparently did email be back, but I doubled checked my inbox and junk mail and there was no email from him. The last email in my inbox is dated June 11th and was my receipt from my last cleaning. Now it's the third Saturday of the month, and I'm waiting around for them. We call and text them to see what's going on, and Frank says there has been a scheduling mistake, but that they can come the following day at 2:30pm. Sunday, 2:30pm rolls around and Frank texts my husband to tell us the cleaners tried to call me to say that they were going to be late, but not how late they were going to be...3:30 passes...then 4:00. Ok, forget it. They basically wasted my entire weekend. We texted Frank to tell him to tell the cleaners not to come and to cancel any future bookings. He hasn't texted back.

martin pharand

Frank did everything he said he would and then some. Carpets came out super clean, very satisfied with the work.

Tammy Horton

Our company (Circle Services) has used EcoGreen on several occasions for our post construction cleaning requirements. EcoGreen has proven to be very accommodating to our and the residents schedules. The cleaning has been excellent and completed in a timely manner to avoid excessive charges. I would recommend EcoGreen to others for any and all cleaning needs. Tammy Circle Services

Claire Li

Don's team did an awesome job. It is my first time to use Ecogreen to clean my three-bedroom house. Don did clean whatever I asked, also he clean whatever he could find. I would like to use them for house clean as a regular basis. Martin in Richmond

Suzanne Logan

EcoGreen has been phenomenal to work with. I own a daycare business, and get my carpets cleaned every six months. I have always used this company. They are prompt, affordable, and provide a great service. The carpets look immaculate, they dry fast, and there is no overbearing scents used. I would 100% recommend eco-Green to anybody. Thank you Frank and Alexander!

Kristina Barck

Very happy with Raymond and team at EcoGreen. They were punctual, efficient, polite and most importantly did a great job at cleaning my home.

Naomi Shimizu

I highly recommend Ecogreen! The carpet became fresh as new, and no chemical odors at all. Their service is professional and and very friendly too. I used Ecogreen when I moved out the apartment but I wish I could use their service in my new apartment. They are absolutely amazing.

Dana Bryan

I called EcoGreen and was called back promptly with an appt made. Alex was great. Very efficient and friendly. Would recommend them anytime.

Samir Bidnur

Great cleaning service. Punctual, polite and proficient. Highly recommended.

bellsy10100

Just another overpriced cleaning company. Rushed in and out and basic stuff missed everytime. Wouldn't recommend.

Mark Hannon

We booked a deep clean and had two cleaners for 3 hours. We were very happy with the service provided. Will book again in the future. Minus 1 star as they didn’t get to the balcony within the 3 hour time frame. I’m sure they would have with a little extra time but I decided to stick to my 3 hour booking and finish the balcony myself another time. Overall very satisfied and would recommend!

Beatriz pascual lema

I had to change my previous review to a 3 stars because when I contacted them to make an official claim regarding the carpet cleaner that did not show up, Frank got back to me right away and he managed to get the issue resolved despite he was on vacation. He even offered to pay for the difference if we had to hire a different company and that company was more expensive. Because this happened in New Years Eve, it was impossible for us to find another company, so Frank arranged for the carpet cleaner to come as soon as they could. I am giving 3 stars because the cleaners were fast and efficient but they didn’t do a very deep cleaning work. And I am not sure how the carpet cleaner was as this happened when the new tenant was already in. ———————————————— We are very disappointed with EcoGREEN. We hired them for the move out cleaning service, including carpet cleaning for the apartment we were renting. The general cleaners arrived on time and they were fast and efficient, but the carpet cleaner never showed up. The cleaners tried to contact him several times, but they couldn’t rich him. They gave us his phone number, but every time we phoned him, it went to his voicemail and we never got a call back from him or from EcoGREEN. We waisted our time waiting for him all the afternoon. This happened yesterday, December 30th, and I was told they do not work on December 31st or Jan 1st. So there is no way we are going to have the carpet cleaned before we leave the apartment and hope our landlord understands and we can still get our deposit back...

Alice Lanthier

Alright, let's be absolutely fair and just in this review. I'll split this review into PROS and CONS. We live in a 815 SQ FT condo in Vancouver, and we asked for a move out service. PROS: We were amazed and impressed by the level of cleaning that was completed on this residence. It was spotless, and very clean. The cleaners were great, and I wish I could recommend this company if it wasn't for the owner. CONS: Here is where all the negatives start. I was shopping around for different cleaning services, and comparing the prices beforehand. I contacted Ecogreen and I got the best possible quote from Dan. Dan had advised that it would be "approximately" $189 for a 2 person job for 3 hours - depending on how bad it was. He advised that it normally wasn't more than that. We were charged $200 ON TOP of what he initially quoted. The place wasn't as clean as it should have been considering this place has been lived in for 6 years. However, how in the world does a business charge $200 WITHOUT telling the customer? This brings me to my second point. I scheduled the cleaning for 4:30 PM. In their email, it does say that the time is a range due to unpredictability of traffic, parking, and other surprises, however, they were an hour late. We waited until 4:40pm to call to see where they were. They didn't even give us a courtesy call to say they were running late. We made dinner plans for 5 pm - we didn't want to hover beside the cleaners while they cleaned. When we called, Dan said that they had multiple jobs that day and the team was running late. He called the lead cleaner who advised that they would be another 30 minutes. Being somewhat understanding of the situation, I told them to take their time. I told him that we had dinner plans, but we were only 5-10 minutes away. I told him to tell the cleaners to call us before they arrived so we could greet them; 30 minutes then became 1 hour. My partner later called back Dan to inform him to have the cleaners buzz up to the apartment, and to not worry about the patio because at that time they were already 45 minutes late, and we had already started dinner. We went to see the cleaners 15 minutes before their three hours were up. We talked with the lead cleaner and praised him for their work, but he didn't mention anything about how much extra work had to be done, or how much extra was going to be charged. Dan is misleading, and definitely not transparent with his customers. I sent him an email afterwards, and he said that maybe the cleaners couldn't get a hold of us because we were either not there, or couldn't get in contact with us. We both had our cellphones on us, and Dan knew both of our phone numbers from having a conversation over the phone not long before. We were also not going to wait an extra hour in an empty apartment for the cleaners to show up. To say that we were not reachable is a lie. Dan also said that they had time to do the patio - my partner told him on the phone previously to not do the patio. I compare it to taking a car for service. Usually, a mechanic would call the customer and let them know that they need to get extra service. This is when the customer says, "No thanks, I can't afford to spend another X amount" or "Yes please do it." Not a lot of people have an extra $200 to spare - especially someone with a family. This is why people budget, call different companies, and find the best price. To unfairly charge someone without informing the customer is absolutely crazy. If Dan contacted us and told us that our place was very dirty, and it would take more man hours to clean it, I would've told him "Sure" or "No, please do not clean A, B, C." It is bad business practice to do this, so everyone, be aware. Dan did not try to resolve this issue, try to compensate us, or even try to meet in the middle with us which is why we are writing this review on this company.

K C

Awesome friendly service, great value working with them as been a breeze and they have been respectful and very customer oriented!

Jenny Chang

This is going to be a long one. Due to severe clinical depression over the last 2 years, which resulted in multiple suicide attempts, under the directions from my therapist I booked a appointment with this company. Now I understand that that is was a challenging job, I even stated so on the phone when I made the appointment that the condition of the house was VERY BAD, and said I dont mind paying more to have the place cleaned. Come the day and the ladies did a wonderful Job. But comes the second appointment, it was for a rental unit. basically left empty since the start of the pandemic, all it needed was a vacuum and and wipe down. which I have also stated over the phone. On the appointed day found out 19 minutes after the appoint time frame they were suppose to arrive that they wont do the Job... I mean okay the first time was bad, but I explicitly stated so on the phone and was reassure over the phone that they were sending professionals. To be fair I clean up as much as I can before they arrived to all they have left to do was mopping, organizing, wiping down surfaces... everything that could be consider a hazard to heath I cleanup my self a week in advance. But out of health concerns they refused to do the second job, which is fine. I am not into forcing people to do what they want to do. But finding out 19 minutes after the appointed time when I already have my future tenants lined up to come into paint? Extremely unprofessional. I dont blame the cleaners for not wanting to come back, honestly i would want to either, but the company was notified of the difficulties the first time, and i guess they did not notify them on the condition before hand. I understand my place was a difficult job, and i dont blame them. But the last minute cancellations was beyond unprofessional. Addendum: They sent the police to check on my well being cause I had a small panic attack down over the phone, thank you for caring. But he police also said I had them clean up Human feces and Blood? Yeah my 19 years old cat tend to eat too fast and puke once in a while, which I admit can look like poop. There is no bloody here, could of just asked me, instead they made assumptions call it bio hazard... again anything that could be considered bio hazard I clean up my self already. Also the police came inside to verify that yes indeed the marks on the carpet were that of my cats making. I am grateful they care, but I am unsure of how i feel about the claims that i have blood and human feces around my house.... especially for not even trying to communicate with me before hand.

Ashley Johanson

The WORST cleaning service I have ever hired. They sent two ‘kids’ for a move in move out’ service and they did a horrendous job. One of them used my garden as a garbage disposal for the vacuum and the back of the toilet was hardly cleaned. When I called to complain the owner sent the cleaners back where they tried to clean the garden with a used paper towel rather than a broom which they didn’t even think of bringing and when I complained about the service and told them I had to re-clean the back of the toilet area after they left they offered me one hour off. It was an insult. I would never hire this company again. Not only did they treat my home like a garbage they didn’t even have the decency to give a fair refund for my inconvenience. Don’t waste your time

jose lemus

The service was friendly, accurate, clean and technical. No other service that I have ever hired in the past has been like this company. Frank, took the time to explain the service in detail, the benefits and quality in their price. We are happy with their service; we will keep this company in our service directory. I will recommend it to everyone that we know. Lemus Family, Port Coquitlam, BC

AimeeJolaine Huggster

I had an excellent experience with EcoGREEN cleaners! I called them in the middle of the day Saturday and they were able to book me in the very next day. (I was very anxious to get someone in ASAP) I had read all their policies and about arrival windows etc.. ( pretty standard practice for any home service. Telus, movers etc.) however it was coming up on an almost 3 hour wait so I got in touch with someone at the company. They immediately responded and were shocked the cleaners hadn’t arrived or communicated. He was right on it, very apologetic and stayed in communication with me the whole time. We ended up rescheduling for the next day, while that was disappointing for about one minute I was thankful that even though the cleaners didn’t come on Sunday I spent all day tidying/ cleaning up ????. I have never hired cleaners before, and I had never been more motivated TO clean which I was/am extremely grateful for. The cleaners showed up the next day as expected, communication was great once again. Very courteous and professional. There was a small issue that I talked to them about and again dealt with immediately and professionally. The cleaners did such a good job on my floors ( kitchen was so bad ????????) I have a gas stove too and that was pretty badly covered in food stains/ stuffs, got that sparklin again. I could tell they really put elbow grease into it! Under fridge, bathroom????????I would 100% recommend Eco GREEN cleaners for move in move out services or whatever! The prices are competitive and super great to deal with. I am so sorry I don’t remember the name of the gentleman I spoke to on the phone / emailed.

Anoushiravan Daneshvar

We recently had our property cleaned by EcoGreen. They were on time and did a very god job.

Donald Craig

We had EcoGREEN come and do a "Move-out" cleaning when we sold my Mother-in-law's house recently. She had not lived in the house for almost a year but had a renter in the basement suite. The house was really dusty and need a really good cleaning. The EcoGREEN team showed up on time and did a thorough cleaning. The place looked and smelled great when they were finished. Can't say enough about the fantastic job they did. A very reasonable cost, too!

Ian Freemantle

We booked an appointment with EcoGREEN for our garden suite apartment. The ladies called to say they would be about 20 minutes late which turn out to 40 minutes late. When they arrived they had no idea what to do, which apartment etc. all this information had been given to Frank as we anticipated not being there because of work. Frank explained they missed a text so it would have been figured out somehow if we weren't there. The 2 ladies were very happy which was great and seemed to do a good job although the tenants returned so it was hard to take a good look. There was a misunderstanding about one part of the cleaning but the ladies fixed it right away no problem. They charged what was agreed with Frank. I have used both cleaning companies and independent cleaners before and Eco GREEN seems to be one of the better ones, especially the cleaners I had. I will use them again as you can't plan for traffic delays and I like people who are happy while working.

Simon Garceau

On time. Very thorough and professional staff and the price was significantly cheaper than a lot of other companies. Highly recommended!

Tina Lin

I have a feeling that the reviews are fake. I had their service today and was very disappoint with their scheduling, timing, efficiency,profession and most importantly cleanness. I booked my appointment with a guy called Carwon, and I text messaging him that my house is about 1600 square feet with 3 bedrooms, 2.5 bathrooms and 2 balconies; I also told him that I would like him to have a deep clean for the master bathroom and wipe the lighten fixture and baseboard heater. In the end, he said there will be two men coming to my home work for 4 hours, which is 8 hours in total, at around 1 or 2 o'clock. However, today at 1 I started to call their office and Carwons' phone, no one answered or even replied... So I just keep waiting till this women ,Matika, shows up with no idea of what she need to do, no idea of what's going on, and did not even have enough time to finish her job ( she only had 4 hours). Her work is super inefficient , irresponsible, and uncleaned. During the work, she picked up couple calls, and called me couple times because she wants me to fix the toilet, which is fine for me, but she did NOT clean the washroom properly... At the moment I walked into my bathroom I noticed that all the tiles (floor and wall) are still dirty. She didn't even brush or wipe it hard enough that there are still some easy come off stain on the tiles. I know because I had to wipe it myself after. When I see my toilet, its still very dusty and some black mark on it... I know she did not wipe it properly, so I had to clean it again by myself... Also, I dont think she used sanitized product for toilet... She used the same cloth same spray chemical for eeevvverywhere! At the end of her scheduling, she insisted to leave without get to the kitchen area.... Also, I told her that my bathroom is still dirty and she said " oh yeah, I was rushing... maybe you can schedule with another 4 hours other time... then i think it should be fine. " WTH. I will NEVER schedule with this company again... In the 4 hours of her work, all she did was wipe the counter slightly, dust slightly,swiping and vacuum the floor (wasting time on doing both), and mopping with the machine mop...Whatever she did, I can do it as well and better than hers. As a result, I fell like I just wasted hundred bucks and time...so regret!

Nancy Manning

House has never looked better at a very, very reasonable price. Will use them every couple of weeks from now on.

Bonnie Everett

The couple that came to my apartment were nothing short of amazing! Very professional and very hard workers. I have used several services in the past but not now - EcoGREEN Cleaning Services will be my one and only! From my first contact to the last everyone was great! Thanks for everything!

Katrina Ferrall

I needed move in cleaning as previous owners of the place didn't clean the house as I wanted, so I hired Ecogreen cleaning. Very pleasant experience. It was for 4000 sq ft west van house, after cleaning session, every corner of the house looked immaculate! What a difference.... They really took time and cleaned everything top to bottom! I've had to deal with 3 different companies in the past but Ecogreen really stood up to my expectations. I admit, I am very picky customer to many cleaning companies. However their cleaning ladies took my challenges and made us very happy!! Already set up weekly cleaning, and so far very satisfied. Definitely Five star.

Gordon Grdina

Great crew that went above and beyond!

Deb Barry

I booked with EcoGREEN to clean my father's condo before placing it on the market. The team that was scheduled weren't able make it but another employee arrived even though it was his day off. He did the work of two people and stayed in the condo for hours until everything was finished, including all of the blinds. Nothing was overlooked. I was so impressed! The condo was shining!

Jeremy Langdon

I've been using EcoGREEN Cleaning Services as a thank you to my mortgage clients for the past 6 months and have been extremely satisfied with them so far. They are always prompt in providing me with Gift Certificates once purchased through their online system and my clients have been giving excellent feedback about the quality of the service. I know that I can trust EcoGREEN to service my clients every time. Thanks!

Heather Adams

It is such a relief to have EcoGreen come to my apartment and clean. I have bi-weekly cleaning with them and my apartment feels utterly blissful afterwards. My cleaners are courteous, understanding, and thorough. When I have clutter they tidy it up for me instead of just cleaning around it. Best cleaning service I have had in Vancouver!

Matthew Larsen

ExoGreen have become my go to cleaners. They are flexible with bookings and friendly to deal with. No hassles. The price is good. And their cleaning is well done. That’s everything I ask for in a cleaner. I recommend them.

Sheila Alarcon

We're very happy with Ecogreen. Dan was very accommodating to our inquiries and requests despite the short notice. He assigned us to Lionel's and his team did a great job cleaning our old office. We just showed them around the space, gave instructions and they did exactly what we asked for. Our company will most likely get them again for future cleaning jobs! Thanks Ecogreen and team!

Stephanie Bell

This company is thorough and very professional. I was very impressed with their attention to detail, as well as their work ethic and friendly staff!

Maik Bleidistel

With two kids and three dogs we've had our carpets done by Eco Green every three months for over three years. Eco Green always brought our old, tired carpets to amazing condition. Last year we replaced the carpets and same thing-clean, no soap residue, not too wet...I highly recommend them!

Lance Gonzales

Very professional and amazing service all around at an affordable cost. Used eco green for move out cleaning and everything was done seamlessly. Communication throughout the process was great! Would 100% continue to use their services in the future!

Anita Goodman

Excellent service, polite and efficient; the carpet cleaning is wonderful! I will definitely use EcoGREEN again!