Reviews of ServiceMaster of Midland/Orillia (Cleaning Company)

Brian Wallace

ServiceMaster was very prompt responding to my flood situation. My project manager, Jessica, was very approachable and prioritized issues and responded to my questions promptly and informatively. Communication tapered off as time passed and I was left a bit uncertain as to process to follow and had to reach out to ServiceMaster for updates. I was always answered within the day but top notch service would have kept me informed all the way through. All in all, ServiceMaster made this particularly stressful time much easier to manage and I would recommend their services to anyone in a similar situation.

Maria Blauner

I had a terrible grease/kitchen fire at my residence in Orillia. Ontario this May 2017. Paul Clements and his Crew Foreman Darryl as well as their support crew are some of the most wonderful people I have ever met. I am 53 years old and I have been in business since I eas 17. This company has a group of people that are competant respectful compassionate puntual and most of all the treat you and your family like people..not a number on a piece of paper. I would recommend this entire staff as well as their subcontracted companies. They made a terrible situation not so bad. They treated my son (of 18yrs) my 89 yr old mother myself and even our family pet our cat Tink with "kid gloves". Thank you sincerely from the Blauner Family of Orillia. They will not let you down when you really need them

Justin Leroux

When we needed some help, Servicemaster was kind of professional and fast. They offered thorough cleaning services along with professional construction work. I would highly recommend reaching out to Servicemaster when needed for insurance restoration. The staff we dealt with were professional and kind and I can’t say I’ve had a better experience with anyone else.

Wendy

Pick up shattered mirror on cabinet door and had repaired

Nicole Laframboise

Clean up after a flood. Very professional, friendly, and excellent work. Only drawback was that it took longer than desired due to them cleaning up after so many floods in the area (i.e. being called to other emergencies). In all fairness, they did come very quickly when my own basement flooded in the first place, so I do understand that people in crisis needed them to get in there right away as well.

Denise Preston

Considering our many renos, it’s actually unusual for us to receive such competent workmanship, and professional service. We are happy customers!

Colin Marshall

They really are a true 5 star, don't believe any other opinion. Insurance claims are a hard work, no thank you, better be better than it was job and these guys are here to get the job done! Thank you!

debbie McCormick

Very competent and timely. Very friendly.

Stephanie Kepecs

We had a break and enter! Fortunately it was not a human, unfortunately, it was a deer, yes a deer! The mess was incredible - Service Master of Midland/Orillia was FAST TO RESPOND, THOROUGH WITH THE CLEAN-UP, FAIR WITH THE PRICING AND LOVELY TO DEAL WITH.

Anthony Welch

They were required to do a second quote for my insurance which didn't happen until 3 weeks later. The project manager was late to the appointment time he set. They didn't check the plumbing as inspected which took several calls from the adjuster and myself to get them to send someone out. The subcontractor was not briefed on anything and was not given any instructions. It took 3 more calls to get ServiceMaster to contact the subcontractor with the report then another week to send said report to my adjuster. I don't understand how they are in business. If you live anywhere in the area, Puroclean should be your choice. They were my first choice and I have heard nothing but rave reviews from other clients of theirs.

Rick Campbell

Customer service top marks. They are committed to making things right!

Claude Duval

Our retirement home had an accidental spill , and soiled a large carpeted area, On short notice with no appointment, i contacted Troy Quinn (Manager ) who came through with flying colors, His cleaning technician was at our location an hour later and had everything under control , Thank you Troy & Service Master this is SERVICE thanks Hans R

CAMERON RICE

The people were friendly, respectful and proficient.

John Cleaver

Excellent customer service. Extremely happy with the job completion

Rob Bauer

Opponents

Aurora Dobson

I watched a friend deal with this company and just wow. Absolutely terrible service. Lack of accountability, disgusting cleanliness standards, very unprofessional and overall careless. Could never get a hold of project managers. Do not recommend.

Jennifer Carruthers

These guys helped my family and I through a rough time when we had a flood in our basement with 4 feet of water. It was a disaster! They helped us from when the water was still rushing in, until 2 months later when the basement was fully restored. Randy, Paul, Rick...there are so many names but literally EVERYONE within service master and the companies they subcontract to(plumbers, hvac etc) were so professional and did amazing work. I would recommend these guys for anything and if I could give them 10 stars I would! Thank you for everything :)

derrick brydges

Efficient, knowledgeable and experienced

Glenn King

Very professional