Reviews of Laundry Basket (Cleaning Company)

Brittany Friesen

Clean, cheery, comfortable, relaxing environment. Machines work great! Really friendly service! Think it’s awesome that it is a child friendly place!

William Johns

Great wifi and support staff. Can be busy in the mornings but plenty of room to sit watching TV or surfing the net.

Jo-Anne Grove

Great place to do your laundry!!

Ronda Longard

This laundromat has a lot of services and a comfortable atmosphere. There is cable, wifi, computers (for those without a smartphone), coffee, treats and toys for the kids, and comfy chairs. I cannot fault the services provided, but there is one complaint with the service provided. I found a hockey puck in the toy box which could have been left by a previous child's visit, so I thought to alert the lady working, Trudy I believe her name is. I politely told her that I found a hockey puck in the toy box and did she know it was there? She replied, "Oh, ok" (just a noncommittal response). I was a little puzzled and so I tried again. I asked if she wasn't worried about it being there, to which she replied, "No, why should I be?". I just told her that I kind of thought it would be a danger to little ones playing in the toys, not to mention a danger to Windows, TV screens, and computers! I left it at that, but on closer inspection I discovered brown bits of plastic, broken crayons, a pistachio, and some bits of tissue in the toy box. I should also add that from then on she wouldn't even acknowledge our presence. So, if you take kids to this place just watch them closely.

alek k

Polite staff, good machines. Can get a little crowded on a weekend. Free parking, snacks and coffee for sale.

Dave Fraser

Trudi and Dave are wonderful people and know how to run a business ????

Sarah Frail

Quiet and clean, The Laundry Basket has exceptional customer service. Laundry detergent pods are 75 cents each. Basic wash is $3.50 a load. There is free wifi, TV with two comfy leather chairs, two computers and lots of snacks and drinks on hand to buy. There is a wheelchair accessible bathroom and there are three entrances to the laundry mat. Dry cleaning services are available here. There are four large industrial machines here as well.

Stephanie Coulshaw

Cheerful decor, modern machines that are clean and work properly. Comfy chairs, TV, snacks! Awesome place!

S Taylor

Very clean and the staff is great

Sara Hebb

Lovely lady

Laura Beck

A cosy place to do laundry and order a snack or drink if you need one. Friendly staff. Lots of machines.

Aaron L

Nice place. Friendly staff.

Cijo Mathew

I had a worst experience in this place, the lady who works there was so arrogant and rude to me. I would never go to this place again because of her attitude. She doesn't know how to behave and respect others.

Maxine Freeman

Best laundromat in town!

Jean Leggett

Clean, great staff. Love that there's WiFi and coffee available. It's a full service place. The staff are very friendly.

Harman

Never recommend this place, the lady with red hair is racist, she told us to wait outside in the rain and told that there are enough people inside , and we were standing outside for 5 mins then one lady came and she let her enter, instead of telling her that we were waiting from 5 mins . She never keep the machines clean there is always dogs or cat hair all over the machines even inside also. Never pay attention to the customers always on her phone texting.

Kyle “That Spray Paint Guy” Oickle

Staff is rude.

Gordie Hanna

They have very good washing and drying machines and a bunch of things to do while you wait. Neat little place for locals and tourists alike.

exploringsouthshore

Love to bring my bigger comforters here to do in the industrial washers gets them smelling clean

Aida Anderson

I used to really like this place but I think they've changed the staff or something. the new lady doesn't keep it nearly as clean, doesn't wipe out the gasket in the washers. during my time here I noticed her looking at her phone with her mask off the whole time while also coughing? I had to get change from her and felt like I was interrupting the conversation she was having with someone at the counter area.

Ebin Joseph

I have a very bad experience with the staff( dont know the name) in this place..she was not polite to me. She bahaved with an arrogant face..i would give no star..

Mona Dale

Clean, well maintained, friendly staff

Matt Gallinger

Great service here. Machines are great especially the commercial machines. Only 18 minutes for a wash and the huge dryers do a great job. Nice tables to fold on as well. Good little hang out area with wifi. Definitely will always be my go-to spot for laundry. We've also had them do our wash and dry for us and folding. Not cheap, but they do a fantastic job. They offer unscented detergent for that service too. ????

Filis Fahey

So clean and the staff are mostly wonderful. Takes about an hour but you can watch TV while you wait. Have a coffee or a snack! Be aware that not all staff follow COVID protocols. One of the workers often puts her mask under her nose.

Heather Banfield

Such a nice clean place to get laundry done

Beem Gaming

Free WiFi, very well priced, open late.

katie and breanne rennison and moore

They are friendly

Donna Jack

Clean machines, helpful staff & comfortable facility.

Kent Gray

Staff is very nice and helpful ????

Karen Wile

Laundry Basket is the Best Laundry around the staff is super friendly and always there to help out. Also extremely clean and warm atmosphere. Got to ????it.

Summer Murphy

Was very clean.Had change and detergent

Dawn Fancy

First time here, lady working is so kind and helpful, was going to leave while duvet was drying but I decided to stay and relax, great place

Vernon Bent

Such a great friendly place to do your laundry.

Bryan Costello

Super friendly, kind, and helpful service. Good wifi. We enjoyed the cozy corner while we waited.

Caroline Guay

It was my first time at this laundromat I found it expensive, dirty and the staff was rude. Let me ask you are you in the customer service industry

Shauna Deschamps

Arrived after 8:00pm. Inquired as to what it cost to dry a load of laundry and staff person abruptly informed us we didn’t have time to do a load of laundry. Rude and poor customer service. And didn’t answer my question either.

Mitchell Cragg

Lots not machines and the owner and staff are friendly and make you feel at home

Craig Campbell

Great service! Friendly staff.

Daniel Kearns

It's okay some of the staff aren't friendly. Only one other laundromat in town not much competition.

Anthony Cagnoni

Awesome staff

John Fisher

Great place to wash clothes. Clean, well staffed.

Mi

Facility is clean. Ungodly hot though. Only 3 working large capacity washers. Staff was not friendly and made one feel they were intruding on their social time. Machines frequently won't accept coins. If you forget detergent, they charge $1.00 per pod!!!!!! So don't forget!! Damn good profit right there. Despite spending over $40 on laundry, claiming to having TV for customers and that no one watching it of the less than 4 that were in the business, employee refused to allow use of remote to change channel citing they only have 2 channels which we knew to be a lie since they flipped through several others 10 minutes later. Just petty control, but some people covet it. Wi fi is free. Stream away. :)

Carl Zimmerman

I've used this laundromat many times however on my last visit myself,as well as other people were having problems with the machines not properly spinning wet clothes out, the lady working there refused to help

Leila Krupich

Clean, bright and spacious. They have a seating area where you can sit and read comfortably, or watch tv. Some snack and beverages are available for purchase as are laundry products.

Tyler Kinghorn

Lots of machines, comfortable places to relax while doing laundry. Internet and TV available. One of the best laundromats I've ever gone to, probably the best.

travis ouellette

Great dryers and good management

Talonis Wolf

The staff were quite helpful, and the facilities are clean and easy to use

Bruce MacQuarrie

Very clean and helpful

iain macgowan

User beware when using dry cleaning service as staff can't quote you the right price. Manager was rude when I disputed the almost double the price Very poor customer service

Teresa Bezanson

Very friendly and good customer service

Donna T

Great place to clean your dirty laundry. Travelling from Ontario, this was a great place. Great staff, clean environment, tv and Wi-Fi too!

Brandon Scott

Expensive

Christina Smith

Friendly

Bernd Kopp

I like going there. Was lucky so far, no wait for a washer. Good WiFi. Friendly staff. Current rate $3.50 per load.