Here you will be able to see all the opinions of real people like you who are buying the products and services of Daytime Domestic Services (Cleaning Company) in London (Canada).
At the present the firm receives a rating of 4.3 over 5 and the score was based on 127 reviews.
You may have noticed that its rating is good, and it is based on a very large number of feddbacks, so we can conclude that the valuation is quite reliable. If there are many people who bothered to leave their feddback when they are happy with the service, is that it works.
As you know, we do not usually stop to give feddbacks when they are positive and we usually do it only if we've had a problem or incidence...
This Cleaning Company is included in the category of House cleaning service.
We had Monica clean for us and she was excellent. Her attention to detail is above and beyond. Very professional and just a lovely person.
Horrible, appalling customer service by owners. Ladies who came to clean were lovely. Customer service is lacking if you try to voice a complaint.
As new customers we are very pleased with the daytime domestic services and our cleaning lady named Tamara is very diligent in her task. Thank you
Update on below 1 year later. Tip, wait to see how the cleaners do over time. We switched after a couple months. If you're interested in ongoing service don't give a review immediately. After 1 year, we have had 2 different cleaners. We have Trish now and she is amazing. When Trish came she found places prior cleaners had never touched. She is thorough every single time. She is never late, and always professional. Our place isn't huge (2 bdrm / 2 bath apartment) but Trish will take the full time and ensure everything is clean. Both my husband and I are a little crazy about cleanliness and work full time so we cannot keep up with how we want our home to be. It is SO refreshing to have someone who enjoys what they do and actually wants to do their job. Trish is a real asset for this company. Since we don't go out weekly for date night and both hate cleaning, we decided to hire a cleaner. We chose Daytime Domestic Services mainly because they were the first (& only) to call us back. Sandy did a great job. She worked the full hours and got rid of the rust water streaks in our toilet, our bath tub gleamed, including around the caulking, she cleaned under / over / and around. We were very happy with the work done. Cleaning, like anything, requires time if it is going to be done well and Sandy definitely hit this mark. Thank you Daytime Domestic Services for treating our home as if it was your own.
Since I moved to London 3 years ago, my cousin and I have used a couple of different cleaning companies. Daytime Domestics is without a doubt the best service we have ever had. Mary Love in particular is a superstar when it comes to her personality and her outstanding cleanliness. She whizzes around like a church mouse and most importantly she gets the job done to an astronomically high standard. JoAnne, the owner, has created a friendly and family orientated business that can accomodate most peoples needs. I am eternally grateful for all the effort of Mary and JoAnne. They keep two unruly batchelors in check when it comes to keeping a tidy house.
I was thrilled with the job that MaryAnn did on my house. She went above and beyond my expectations! I am committing to a biweekly visit from her. No regrets!
Had a small hiccup in the morning of an assigned job when the ladies had car issues but dealt with it and they made it and did an excellent job. Both Debbie and Donna were great and I was very happy with their work. Very friendly too. Since I only called the day before I am really happy with the end result.
We have had many cleaning services in the past. Corrie, from Daytime Domestics, provides the best cleaning service in London. She is pleasant, reliable, and most importantly trustworthy. She does an AMAZING job every time. Coming home after Corrie has done a cleaning is such a treat. She makes our home look wonderful every time. Not only does she clean our home, but has done a fabulous job on my mom's home as well as her shop. Thank you so much for all that you do!
Kerry and Diane were professional, fast, friendly and (most importantly) SUPER CLEANERS!! My old apartment was a total disaster when I was moving out but they took the perfect amount of time to make sure they place is in ideal move in condition for the next tenants. Also, Jo Anne was a dream to work with. She called and walked me through every step of the process, texted me to confirm details, and I was able to pay by email money transfer which made the whole process that much easier. Thanks again ladies! I will definitely be using this service in the future!
Janet and Trish's were very professional and efficient. Will for sure use their cleaning services again.
Happy with Tamara's clean of my condo. She was thorough and pleasant to work with!
I contacted daytime domestics for a move out clean.. they recommended 3 hours so I agreed. I was told that the cleaner would be around to review the clean and after 3 hours was up.. not only did the cleaner arrive 15 minutes late, my husband showed up at 12:05 and the cleaner was gone. We went to the house to review it and get our remaining belongings- the basement wasn’t cleaned at all, completely neglected and I had to vacuum the stairs and the upstairs. Truly disappointed in this as I wanted a care free move out. Other than that, the house did look great and the woman who set up the appointment was great to work with.
I found the Daytime Domestic Services quite exceptional. Jennifer came to my house and I was delighted with her professionalism, her promptness and how my house was clean and organized when she left. Everything about this business is top notch and I would highly recommend it.
Tammy did an incredible job cleaning our house! We tried a few other cleaning companies prior to this one and were disappointed with their quality of cleaning! Tammy was extremely thorough and went above and beyond what I had asked her to do. Will definitely be booking with Tammy again! :)
Dean was professional and thorough. The apartment had been left filthy. It took over 5 hours, but it was done to my satisfaction.
Our family had a wonderful experience with Tammy, Vanessa and Melissa. We had just renovated our basement and while we had cleaned several times ourselves we felt we needed a "deep clean". The team was very professional, focused and meticulous. They were also friendly with our cats and young child. I would highly recommend this company to anyone looking for domestic cleaning!
Crystal and Tonya did a fantastic job, very pleased with the results each time they showed up! Would definitely hire again!
Needed a good house clean, Dana got the job done wonderfully. I have no complaints and will be using their service on a monthly basis Thanks Dana...
Very happy with the service Daytime was able to provide. They were efficient, on-time, and went through a priority list with an eye for detail. Kerry & Diane did a great job and I highly recommend!
We had this cleaning company come clean our home every two weeks for almost a year. Wonderful girls Janet and Shandra from Daytime Domestic Services. The staff got up on our double vanity counter top in our master ensuite and cracked the granite. It was an accident and the cleaning lady Shandra was very sorry and upset and offered to pay for the repairs. I told her no, the owners have insurance, that's what it's for and they will cover the repair. A stool was available in the coat closet but it was not used. The staff were unhurt. So .. This company has refused to pay for my bathroom to be fixed. They have every excuse under the sun. They won't put it through their insurance and are saying it's not their fault. I absolutely LOVE my bathroom and cherished the counter top. Can't get another piece like it ever again. It is their fault, they are responsible. The excuses given by Daytime Domestic Services include granite doesn't crack, it wasn't installed properly, it wasn't up to code, the granite was defective, the developer/home builder is responsible ... THEY damaged our property but yet they want the HOME BUILDER from over a decade ago to replace our granite. I live in a nice new home which was built by a reputable builder. DDS wanted to call the builder to get him to pay for our countertop that was installed 12 years ago. They did an illegal title search on our home to find out whose name it was under. Completely and totally illegal. They can somehow invade my privacy. Very creepy and scary stuff. The owners husband left nasty messages, yelled and screamed at us, and even threatened to sue us if I posted a negative review !! DO NOT let them clean your homes. They know I'm disabled, they know I need help, they told us to go pick out a new piece of granite but then they refused to process the job through insurance. This happened last spring, it was not until this January that the bathroom was finally repaired. So for the repair. 1) We needed to pick out new granite, and have those guys come and measure it, and then come back and install it (2 Trips into our home) ... we actually had 3 trips into our because they accidentally brought the wrong colour sinks. 2) we needed plumbers TWICE before and after the job to disconnect and reconnect the sinks. 3) We needed an electrician TWICE to unhook to sconces which came through our bathroom mirror 4) a contractor to remove and then again reattach the mirror before and after the job. (The mirror had to come off to replace the granite, it was sitting on top of the counter. I've had them threaten me to take me to court. I'm fine with that, I can't be sued when I'm telling the truth. I've had the owner harass me and threaten me and still to this day they continue to send me emails all the time for new promotions and services. Call someone else to clean your home because if they break something you're screwed !!!! #daytimedomesticservices
Dana & Leah came to clean my place that has been neglected for awhile due to health and work issues. Joanne was very kind and considerate working around my schedule. They did a 4 hour "deep cleaning" which took care of everything I'd asked for. They managed to get stains off of my fridge that I didn't even think could come off! My bathtub was sparkling. They went above and beyond by completing extra tasks that I really didn't think they'd get to in the allotted time. I'll definitely be using Daytime Domestic's services again in future!
Lisa from Daytime Domestic did a great job. Will definitely use their services again.
Our family has relied on Daytime Domestic Service for years: Joanne and her staff are responsive, accommodating, professional and thorough, and we consider them indispensable. They are a part of our family 'team'. Joanne -- thank you for looking after our mum and dad so well! It's a relief to know you're always there for them, keeping the house clean and orderly. We couldn't manage without you.
I called to ask if they could do a TINY job for me. Due to a previous job injury that has left me with virtually no grip strength in either of my hands or arms, I wanted my three tubs cleaned before moving out of my rental home. I don't need to do this but I wanted to leave the house as sparkly as possible despite finding it a mess upon moving in. I told her we were flexible with the date and gave her a couple to choose from and told her I literally only needed the three tubs cleaned. That was it. The person I spoke to hummed and hawed and hesitated to say yes and sounded somewhat perplexed even. She then said no because the end of the month was a busy time for her. I respect that that is entirely her right but I was still completely surprised because I gave her nearly two weeks notice and the job I need done will take less than one hour. My partner would do it for me but he works a lot and I just want to know that it will be done. She said if I'm in a ''bind'' I can call her back. Well, life is hard enough and dealing with disabled hands/arms is being in a bind and it's why I called her when I did instead of waiting until the very last minute. I realize it is a small job and she won't make a lot from it but perhaps this would have garnered repeat business and bigger jobs in the future from my family or others that I recommended her to. In my opinion, every call should count and every offer of business should be handled with cheer and respect, not hesitation and awkwardness. As someone that owns a small business, I have went above and beyond for my customers, actually losing money on a few orders over the years in order to make a customer happy. It may not be recommended business practice from a revenue perspective but when customers post a good review about me and my business and keep coming back, then it is all worth it over the long haul. Most of my business is from repeat customers and I know why that is. There is something to be said for reaching out to customers as human beings and not treating them like their business isn't worth enough. I do not recommend dealing with this company.
I contacted Daytime Domestics to use a gift card I had received from girlfriends. JoAnne was quick to get back to me and sent over Tammy and Vanessa to give my house a spring cleaning. They worked efficiently and effectively and my house has not been this clean in a long time. I was home with a sick toddler at the time too, but the girls were very accommodating. They worked around us, conscious of not making too much noise during nap time and all. Thanks girls!
Thank you to Tamara and Crystal! They cleaned a major Reno mess after flooring and kitchen installation. Their obvious experience and knowledge with renovation cleaning was appreciated. Dust covered everything! And I mean everything! They performed a miracle in my view. The house looked like a home again. I look forward to booking them again for regular cleaning. I am very happy with Daytime Domestics.
Tamara and Merien were excellent! So professional, polite and efficient. They really went well beyond our expectations. If you have a busy schedule and are looking for a team to come take some load off, I highly recommend them.
Great service! Happy with the cleaning staff and the office was very helpful.
A big thank you to Daytime Domestics for helping out our elderly parent - especially during COVID! JoAnne was the co-ordinator and her pleasant and efficient manner helped us feel confident about getting the help needed. She answered all questions patiently and made sure to follow up when needed. Kerry and Diane worked as a team and did an excellent job helping to restore the level of cleanliness that was necessary to keep mom safely in her home and then maintaining that level. They followed protocols to ensure both mom and they were protected while they worked (due to COVID) and used low scented products, as requested. Well done ladies and keep up the good work! The work you do is so important. We would not hesitate to recommend you to others.
Janet & Shaundra did a great job. Thanks!
They where hands down the worst cleaning company my wife and I have ever used. When I arrived home from work I honestly thought that the cleaners had not shown up yet. They did not sweep or mop the floors. They did not vacuum the bedrooms or area rugs in the front hall or family room. They didn't even clean our shower. All they did was probably spend no more then 20 minutes giving our sinks and toilets a quick wipe. When I called to complain, they did nothing. They did not offer us our money back or offer to send someone back the next day to finish what we paid them to do. They took our money without completing 80% of their job. With all the other cleaning companies out there, I would highly recommend not using this company and using a company that will actually do more then quickly wipe down your sinks and toilets and nothing else.
Kerry is my cleaner she was very professional very detailed and wonderful to converse with.
Used DD for a few months to help us out, Marcie was excellent, trustworthy, always on time and my wife was pleased with her cleaning (I'm a pushover, she is not).
Tamara was extremely efficient and thorough!
I've had only good experience with the staff, owner and the service. MarryAnn does a great job every time. Recommend.
Jen and Erica were on time, thorough, and really pleasant. Totally recommend, and am going to have a regular thing with them.
We started with a deep clean by Dana and Leah - they did a great, professional job. We now have Erin once a week - pleasant, hard working and easy to communicate with. We had a water main break a couple of weeks ago and it was no problem to reschedule. Working with Joanne and the team has been smooth. Definitely recommend Daytime Dosmestics.
My first cleaning service I've used on a regular basis. They have been pretty good about communicating and the house is nice and clean when we get home after every cleaning. There have been a few bumps but nothing beyond what I might expect when coordinating people coming in during the day while I'm at work.
This company has the rudest and most unprofessional management and cleaning staff I have ever had to deal with. They do not know how to speak to their customers with respect or common courtesy when a problem arrises. I have never had to deal with such a company in all of my professional years. I do not recommend them at all
I help care give for my mother and was falling behind the house cleaning. I called Daytime Domestic Services and booked Janet and Shaundra to do a scrub down of the bathrooms, windows, dusting, vacuum and kitchen cabinets. They were so friendly and professional! The house looked like a show home when they were done. I knew it needed cleaning but I didnt realize just how bad it was until they had finished. I am now booking them for regular cleaning every other week. Thanks Janet and Shaundra!!!
Let me start by saying THE WORST EXPERIENCE EVER!! I decided to hire them because of the reviews and did I PAY for it!! I was forced to pay $734 for a job that was poorly and unsatisfactory done….Furthermore, this company is unethical and disrespectful. My poor mother with her little English that she speaks was trying to tell them that she was not happy….however they ignored her and disrespected her as well and made her feel uncomfortable. My 7 year old could have done a better job than the so called “professionals” from DAYTIME DOMESTIC SERVICES LTD!!! I attached some pictures in my review for people to see and make sure they don’t get ripped off like we did!! when I contacted DAYTIME DOMESTIC SERVICES LTD in regards to the matter, they denied everything and continued to pressure and threatened us. We were told pretty much if we did not pay they would report us to the collection agency. Is that how you treat your customers DAYTIME DOMESTIC SERVICES LTD??? Shame on you!! People watch out from this scammers!!
This was the third time I've used Daytime Domestic's services, and every time, they were absolutely fantastic! No stone left unturned - the house was spotless. Our latest cleaning with Kerry and Diane in our new home was a wonderful experience, and I really appreciate all the effort they put in! We will definitely be having them back in the future!
Dana and Leah were on time, down to business, efficient and thorough. They documented everything they did and accomplished everything on the list. The place looked clean and smelled great. I am grateful for their ongoing help!!
Hi all! Caitlin did a great cleaning job of my place just before Christmas. She was very polite and did a great job in my new place in London I just moved here and was somewhat apprehensive bringing in a stranger into my home. She was very professional..and did a fantastic job.
Owner and "legal department" very rude and unprofessional. Cleaners do a great job but managment makes the whole company look bad. The person who recomended this company to me is a current employee and i have since found out a few things. The company is basically a call center. When u call them for services it is farmed out to a low paid team of girls whom supply and pay for their own cleaning supplies and transportation. And at 15 dollars an hour you can bet they are not buying quality stuff. Their business address in london is just a box at the UPS store and these cleaners are hired over the phone or text (most have not even met the owners) who dont even live in the city so im guessing there is not much in the way of training or standard of work. And yes bob i did use your service but as we all know anyone who has an issue with you is not a real client we just google random small businesses to post bad reviews because we have nothing better to do.
I rarely leave reviews but felt the need to this time. They were able to accommodate me on short notice, however, left an hour early and did not do areas that I specifically asked them to. The website listed this service as premium but the actual cleaning I received was not at this level. While I value efficiency, I was not pleased with a half done job for the price I paid for losing an hour of service. *EDIT* After reading my initial review, JoAnne reached out to me and offered to make arrangements to rectify the situation.
I hired Daytime Domestics just before Christmas to do a thorough clean in preparation for a busy holiday season of family events. I was very impressed with how detailed Alison is and how clean my home was - over and above my expectations! We have since booked Alison bi-weekly and I simply leave a list of items that are a priority for us and they are all completed to my satisfaction (different items each visit). It has helped our busy family maintain the clutter that builds up between visits, and I look forward to Alison coming. Highly recommend her as she has great cleaning skills and is also friendly and personable.
The ladies at Daytime Domestics, specifically Janet and Trish, did a fantastic job deep cleaning my downtown condo. They took the time to do a thorough job and tackled everything on my "wish list." Definitely will be doing more business with Daytime Domestics!
Joanne has always made every effort to ensure reliable, diligent staff to care for our home on a regular basis. It is a real pleasure knowing that should something unforeseen arise for your scheduled cleaning, you will be advised in advance and offered several alternatives that work best for you; not the service. Our most recent services had been provided by Sonya who was always courteous and respectful in our house. We were always happy to come home to a clean, organized home knowing it had been well cared for in our absence. Thank you!
I await my online flaming from the owner. If only she invested the same effort into good service that she invests into her quest for good reviews.
Janet and Trish do a fantastic job!! They are truly wonderful!
We found Daytime Domestic Services quite easy to work with. Teena came and was very diligent. She takes pride in doing a thorough job. It was also nice that she liked our dogs.
To our complete joy, our children engaged the services of Daytime Domestic Services in Dec 2013 after much due diligence and scrutiny. They engaged them to assist us during the convalescent phase, following a surgery. We have been so happy and totally satisfied with the service to date. We were assigned Corrie and she's not only met our expectations, but has also exceeded them and executes her tasks with military timing. We find, that we cannot now live without her assistance and expertise moving forward and we would recommend Corrie and Daytime Domestics to anyone requiring domestic services.
Kerry and Diane did a fabulous job. We have a student house with six tenants. During covid and quarantine/isolation days the house gets used a lot more than it would regularly so my expectations were limited. I was thrilled to see the house so cleaned with two happy ladies and very happy tenants. Kerry and Diane had a great attitude and did a great job. Thank you so much Daytime Domestics.
I felt like our apartment was just covered in a layer of dust and it was overwhelming. Sam cleaned everything top to bottom and made the place look like a breath of fresh air.
I had my first cleaning yesterday with Daytime Domestics and I was so happy I've booked them for regular bi weekly cleanings! The ladies were punctual and professional and did a fantastic job. They even took the extra time to hand wash and dry my floors. I would recommend them to anyone!
Dana and Leah were fantastic!!! Do nice to come home to a clean house at our busiest time of year.
We have had to start with new cleaning company and had our introductory clean with a wonderful lady, Betty. She was a joy to speak with as I walked around to show her the home and introduce her to the pets in the house LOL. As she was working away, the supervisor, Jackson (our gray Tabby) kept checking on the progress and we could hear Betty speaking to him and keeping him out of trouble. Once all was said and done the house was gleaming and smelling springtime freash (as long as you did not look out and see the snow). Thank you once again Betty for a pleasant experience.
Crystal and Tonya were great. They came in to do a 3 hour clean of my 3 bedroom and 2 bathroom home. They worked hard, were very courteous and made sure I was happy with the work. Job well done!
Tamara and Seba came to my house for an initial clean when I started using daytime domestics. They were very fast, brought their own products and left the house smelling and looking great. I look forward to continuing using daytime domestics as my housekeeping service!
My parents needed a deep cleaning and I reached out to Daytime Domestic Services for help. Dana and Leah came by and did an absolutely wonderful job, and believe me given how long it had been since the house had been properly cleaned they had their work cut out for them. They were professional, friendly and did a great job. We will be using Daytime on a regular basis going forward.
I tried 3 different cleaning companies in London - Freshly Maid, Ramona's Cleaning and Daytime Domestics and Daytime Domestics were far superior. Bonnie in particular is amazing! She is in and out in 3 hours, brings her own supplies and is a treasure of a person. JoAnne is quick to accomodate "panic situations" (unexpected company etc), and is very professional and courteous. I highly recommend this company over the others.
We needed a house cleaning very badly. So my wife checked out a few places and called Daytime. Two workers showed up. They did excellent work and had knowledge of wood and cleaning techniques that were new to me. They did great work and we will be having them back.
Daytime Domestics helped me out in a real pinch, needed a same day emergency appointment and they were the only one to come through!!! Very friendly on the phone, and Martha was fabulous!!! She did an amazing job, and kept our client very happy!!! Would definitely use them again!!!!
Tamara & Saba stuck right to our “wish list” and did an excellent job, especially with the floors and bathrooms. They cleaned/dusted all surfaces and left everything pristine. They were also kind, lovely people and did great with safety protocols.
I had Tamara do a move out clean for me today. She did an amazing job, even with the unexpected mess that was left by the contractor. She brought it to my attention right away and we worked out a game plan together. She is a wonderful person who knows her job inside and out. We booked this cleaning on Wednesday evening and JoAnne got back to us to confirm the details the next morning. Daytime Domestic has the most reasonable prices we found online. Next time I need a cleaning I will certainly be using Daytime Domestic Services!!
My wife and I are new to using cleaning services. We shopped around and actually hired a different company first. That company (which has a cancellation fee) called me the night before and cancelled on us, which left us in a bit of a pickle. I contacted Daytime Domestic Services and spoke with JoAnne who was able to accomodate my shortened schedule. She sent Joy over to our place a few days later. Joy came by right on time. She answered all of my questions without hesitation. I could tell she was very experienced. She went straight to work and managed to somehow clean my entire 2 bedroom, 2 bathroom living space in 3 hours. After my wife came home from work, my wife went through all areas of the house and said Joy did an amazing job. Incredibly thorough. I can't believe we found out about this company by accident. I encourage anyone shopping around to contact them with any questions you have. I highly recommend them and will be using them again in the near future. Thank you!
I am extremely happy with Daytime Domestics! I hate to admit it, but I am extremely picky when it comes to cleaning my home. Each time, Leah and Dana clean consistently with the attention to detail that you do when it is your own home. I trust them completely in our house and know that each time they come I will have the satisfaction that I'm looking for in a cleaning service. Price is reasonable and Daytime has made it easy to pay online. If I need to do any scheduling rearranging DD is easy to get ahold of, accommodating and stress free. It's so hard to find a good company as well as good cleaners and get consistency! They are definitely the best in London... most likely Ontario.
So great to come home to the feeling of "Wow, everything is SO CLEAN." Kerry and Diane did a fantastic job wiping down all the nooks and crannies. Also they were nice to my cats. Definitely recommend!
Daytime Domestics has been providing cleaning support for our family for over 2 years. Mary has always been very friendly, reliable and thorough. I would definitely recommend her services.
Trish & Caitlin did an excellent job. They got rid of all my dust bunnies and did it efficiently. I am very happy with the service I received, the ladies were very friendly and did what I asked.
We've used DD for over a year now, and I'm very pleased. The owner worked with us to find a good schedule, and made sure we were satisfied with the person who cleaned for us. Have the same person each time ensured that the cleaning was always done very well, and the same way. And the prices are reasonable. In particular, I was very happy and impressed with just how responsive the owner is any concerns, questions, scheduling changes, etc. Any questions we had were answered right away. I recommend DD to anyone.
I have used Daytime Domestics for about 4 years. I have found them to be reliable! I have bee especially pleased with the great work Diane does for us. She is punctual and accommodating, if you ask her to start some place where she does not usually start at, she will work around your requests. She always completes her job efficently and is not a clock watcher. We will miss her and so will our cat Precious, as she is so kind to her. Only reason we are leaving Daytime Domestics is because we are moving to a retirement residence. Dianne even offered to come on our moving out day to clean, but we said our daughter was going to do it. We will sincerely miss her. Ron & Louise Pane
Dee(Danita?!?) was fantastic! Fast, efficient and really worked hard. We appreciated her hard work and look forward to having her back soon...
If there were six stars, Janet and Trish would have earned them for the meticulous job they did restoring our 3 bathroom condo to pristine condition after a prolonged period of intermittent care due to health issues with our previous cleaning team. The two ladies worked well, both separately and together. Each had specific tasks which they cheerfully performed with minimum conversation. We highly recommend them both. Daytime is fortunate to have such professional cleaners.
The girls at Daytime Domestics did a great job. Sherry, Diane and Betty were punctual, enthusiastic, and got the job done in less time than expected. Sherry went over and above to accommodate a scheduling issue during the Christmas crush, which we appreciated. Thanks ladies!
I have an estate property that needed a cleaning. My first call was to Joanne and I had a time booked for the next day. The two cleaners (Trish and Kerry) were fantastic. Cleaned better than I could have expected. Daytime is now my go to for all my estate properties going forward. Thank you Joanne, Bob, Trish and Kerry.
Kerry did a great job of giving our house a good cleaning every two weeks. Like any cleaning service, if we wanted something specific cleaned, we just had to let her know and she would look after it, so don't be shy to ask for exactly what you need. She was punctual and reliable. Would definitely get her help again in the future.
My son recently moved into a townhouse complex primarily set up for students in the London area. Despite a claim by the property manager that inspections were required upon move-out, the place was not inspected prior to my son's move-in, and was easily categorized as unsanitary and in a questionable state of cleanliness, amongst other things. Despite a "needs cleaning - NC" rating on virtually everything in the townhouse on my son's move-in form, we received zero feedback from the property manager on cleaning. Too bad. We contacted JoAnne at Daytime Domestic Services, rated the level of cleanliness at a 3 out of 10 and requested a deep clean of the entire townhouse. What a wonderful job the ladies did to clean up "many months of dirt, dust, stains, and dirty hand prints everywhere!" They were thorough, professional, and took a sincere interest in getting it right. Daytime Domestic Services did a stellar job, and I would not hesitate to recommend their cleaning services.
Tamara is very professional and was thorough with the clean. I am extremely happy with the service she provided.
awesome service and very inexpensive compared to others! I had Martha come and steam my carpets and she did a wonderful job! I'll definitely be booking them again on a monthly/bi-monthly basis
Thank you Dana and Leah for turning my mess back into a gleaming home! Such hard workers!!
Betty did an outstanding job and Joanne offers exemplary customer service!
Tammy & Vanessa were great! They were flexible with times, very courteous, careful, and thorough with the cleaning. Would definitely call on them again.
Dana and Leah came to do a major clean of my house. They were both down to earth and efficient. My house was a nice surprise when I came home after the cleaning. One of the best things was I was asked to make a priority list of what was important to me and they met all requests. I've had other cleaning services and was never asked to make a priority list. Also, they were responsive to my asking to use only certain cleaning products.
We have had Kerry and Dianne coming biweekly for a couple of years. They are very friendly and do a wonderful job.
Tamara came by for a 3 hour clean and I was very happy with the result. House had accumulated a lot of dust that she took care of. Will be back!
Tamara was extremely helpful! I can't imagine how I could finish cleaning without her. I'll definitely ask Tamara whenever I need help. THANK YOU!
Made a list of priorities for cleaning and printed it for you guys, and the cleaners went through it all within a given amount of time (3 hours booked). That was impressive and thank you very much for your work. Much appreciated.
I have used Daytime Domestic Services twice now...and the service was terrific ...from the Management staff who arrange the appointments to the field services staff.....the first time Joanne had booked Janet and she was on time and very professional....the second time Joanne had accomendated my request... due to a tight time frame and this time Crystal & Tanika showed up, both very personal/friendly and completed the cleaning services with plenty of time to spare for my client's move in.....I would highly recommend Joanne and her staff anytime, regards Dale
Very punctual and polite. Did a thorough job. Well worth the money for the time and energy it saved us. Will use them again in the future for all of our domestic cleaning needs. Highly recommended!
We had to fire this company after 4-5 visits. Repeated complaints were met with excuses instead of apologies and false promises about the issues being fixed. They even convinced us that it was because there had been no initial "spring cleaning" so they sent 2 cleaners the last time. Same problems. We are not picky or obsessive. If you want things left out that should've been put back (like rugs or vacuums), things in main areas not cleaned (cobwebs on objects 4' off the ground after 3 visits), lights left on, bathroom fans left on, windows left open (when you have the A/C on), and things not put back where they were found, feel free to waste your money. We spent way too much time calling to try to address the issues and cleaning up behind someone we paid. Epic fail. I don't know how they stay in business.
Have used multiple cleaners on their team and they've all done a good job. Accommodating and flexible when scheduling a day and time. Highly recommend.
worst rip off scammers ever. only there working for 1.5 hours and I was charged for 3 hours. never again. $120 plus for 1.5 hrs of work by two people. that's $60/hr. that's way too much to pay for half assed cleaners that left garbage and dirt in my apt. they actually left a pile of garbage in the corner of my living room that should have been thrown out and things were still left in the cupboards so they obviously didn't clean the cupboards like I told them to. it was an apt I was just moving into and I wanted everything cleaned and scrubbed.
I needed a deep clean on short notice to prepare my house for selling and was relieved to find the help I needed with Dayrime Domestic Services. Kerry and Diane did a wonderful cleaning job and accomplished all tasks on my wish list in the time allotted. I truly appreciated their hard work which made a stressful time for me much easier!
Rose was wonderful and did a great job! She went over everything I needed and then walked me through afterwards to make sure it was cleaned to my satisfaction. She even found a leaky sink and made sure I was made aware.
I moved into a rental unit and it appeared as though the previous tenants did not clean anything while they were here. My landlord used Daytime Domestic Services and I was SO pleased with how everything looked when I came back for my final inspection. Rose did an incredible job, my floors were sparkling! I was so happy with the work she did and with the way Joanne scheduled everything. I would definitely recommend this company and use them in the future if I ever need a good cleaning. Thank you guys so much!
I would 100% recommend this company. Jen and Leza did an amazing job! I didn't realize some of the stuff I owned could sparkle the way it does! The owner JoAnne is also very professional and helpful. I will absolutely be using this company again and suggest everyone else does so as well.
Dee showed up exactly when they said. She did a walk through to see what I required. When I returned the house was spotless she did a fantastic job! You can definitely tell she is a perfectionist.
Janet and partner did an excellent job cleaning my apartment! It has never been this clean!
We were very disappointed with the "move out" clean daytime domestics provided. Our home was only two levels, and was empty when the cleaners came. The basement was very noticeably not vacuumed and the stairs had spills on them that could have been easily mopped up. We were in the middle of moving and getting settled in our new home. We were very disappointed after driving 45 minutes back to our old house to lock up and check on the clean to find that it still needed to be cleaned. WE had to drive back the next morning to finish cleaning ourselves because we had to turn the keys over that day. When we called Daytime Domestics to complain we were told by Joanne that she would ask the cleaners but didn't think it was likely. And the full cleaning price was once again quoted to us. Before we paid the bill we called again to ask if the bill could be adjusted and it was only adjusted nominally. It cost us more time and money to have Daytime Domestics clean our house than it would have if we cleaned it ourselves.
We recently had Lisa come to clean our apartment. We were really pleased with her work and look forward to having her come back in regularly!
My frustration continues... Prices need to be displayed for products. Is it laziness, is negligence or just a cheap marketing ploy.
Joyce's Apartment was meticulously cleaned! No area was left untouched and all furniture was dusted,cleaned and polished..The whole unit smelled refreshingly as clean. Well done!
A great big thank you to Crystal & Tonya. My parents are elderly and Crystal & Tonya super-cleaned their apartment in less then 1/2 a day. My mother was so happy when she saw the clean shower that she jumped up and down clapping her hands like it was Christmas morning and she was 6. My mom is still bragging about their service weeks after. They are a solid 5 stars in my book.
Dana did an excellent job, our house looks amazing. Very polite and professional, too.
Very professional
We have MaryAnn as our cleaner. She is very professional and does an amazing job. I would highly recommend her to everyone. Two big thumbs up
Kudos to the cleaning team of Caitlin and Tamara, they arrived on time and were personable, polite and professional. Their thorough cleaning resulted in a positive experience for us.
Joy did a great job of cleaning my condo apartment after a year's worth of my half-hearted attempts ! She is now my regular cleaning person.
I had my first deep clean with Daytime Domestics last week and can't rave enough about how amazingly clean my house was when I came home that day. My floors have never been so sparkly! I'm so excited to have them back again next week for maintenance :)
I had my first cleaning with Kerry and Dianne last week and they found "dirt" where my last cleaning lady apparently had just ignored .they were very efficient, helpful and courteous. For a new house, to them, they tackled the job perfectly .Can hardly wait to have them back .
Crystal and Tanya did a wonderful job at our house! Not only did they do everything on our checklist, they went the extra mile to give us a perfect experience. So much so that we will be repeating business on a bi-weekly basis from now on! Keep up the good work!
Jen and Crystal cleaned my house very well. They took instructions quickly and did precisely what was asked There was time left before the two hours were up and they agreed to a few more touch ups that would use up the rest of the session I had agreed to. The girls were extremely friendly and approachable. They worked quickly and efficiently. I would definitely recommend Jen, Chrystal and Daytime!
Tammy and Vanessa did a deep clean on very short notice, the place was spotless and smelled great
Crystal and Tonya do an excellent job and they are a pleasure to deal with. Thanks so much!
I was told the cleaners going to my empty property deal with this type of stuff, so the work should be great. The work was great; however, 6 hours FLAT does not sound right at all. If these are cleaners familiar with these scenarios, and given that it was an empty house, the hours were clearly exaggerated. On the upside, great customer service and fantastic flexibility.
Martha was a lovely presence in my home and did a great job on the carpets and bathroom. I would recommend her services.
Patsy and Lenford did an awesome job cleaning my house for it to be move in ready when I arrived! Much appreciated and really reduced the stress of move in day!
Kerry is a lovely lady who does a wonderful job of cleaning our home. I am so pleased with her. Keep it up.
Trish was fantastic and was an immense help in our move out. She was on time, cheerful, and got to work right away. She was very conscientious and asked me to check her work which was thorough, complete, and well done. I would recommend her to anyone ????!
I have been very happy with this service. Betty is a great help - she is very friendly and does an excellent job of completing the laundry, dishes and cleaning, efficiently. It is such a relief to walk through the door at the end of the day and see a clean apartment! I would absolutely recommend the service.
The crew came in and did a wonderful job. It was a last minute booking with no time to spare and tenants moving in the next day!!! Thank you for the hard work and spotless job!!! Tait
Janet & Shaundra were awesome! They clearly value what they do, because their efficiency, attention to detail and wonderfully light & friendly demeanour was just what was needed. Thank you so very much!
Great service. Their staff (Tammy) served as kitchen/cleaning help for a dinner of roughly 15 people. Made the night much easier! Would have been rather challenging otherwise. Plan on hiring again for future events and certainly recommend.
I just want to thank Joanne for arranging Kerry and Diane to come in and help me clean the apartment I was moving into. They both worked very hard to make my move-in so easy. I definitely would recommend this service. Prices are great and they will customize to your needs. Thanks for doing the heavy cleaning to save me time which I could use towards moving!!!
Chrystal and Tonya from did an excellent job of cleaning my home today. Thank you! I have longed them up for regular biweekly cleaning.
The ladies were great we were really happy with their work and are hoping to have them back soon! Such a relief to come home to a clean house. We would highly recommend Daytime Domestic Services! We had Maria and Tara :)
Janet and Trish were great. They arrived on time, did a very good job to get my house ready to sell and finished when they said they would. I would recommend the service.
One of the best cleaning services we have ever used! Moved to London from Toronto, and needed a new cleaning service. In Toronto we went through 3 different agencies before we found one we liked, and had clear expectations of what we wanted and needed. Found DDS online, and Joanne set us up with Crystal and Tanika. We were impressed with their attention to detail and great attitudes, and they were wonderful with our baby and old Golden. House looked wonderful after each clean, and they found something new to attack deeper on each visit. Very impressed, absolutely worth every penny, and a good tip too!
Crystal and Tanya cleaned our condo to perfection. Paid attention to detail and aimed to please. This was a first time experience for me with Daytime Domestics and I would certainly recommend their company to friends and particularly Crystal and Tanya, fabulous cleaners.
Teena was quick and thorough when she came to do a post rental clean - really took care of everything and just did a fantastic job, we were really happy with her work!!! Will definitely be using Daytime again!
Dana and leah did an amazing job on my townhouse, i love the results and will be having them back monthly, such a huge help and great team work, i highly recommend them and daytime domestic
Tamara is very thorough and efficient. When she leaves, everything is sparkling clean and the house smells amazing! The owner (Jo-Anne) is amazing too. She is very accommodating and treats her employees like family. Great company!!
Daytime Domestic is the most unprofessional cleaning company in London. DO NOT, I REPEAT, DO NOT GIVE YOUR MONEY TO THIS BUSINESS!! I booked this company for a spring clean. The rate was increased significantly because it was a spring clean and, because of this, I expected a higher level of service given the increase in the hourly rate. The cleaners were pleasant but very rushed. They overlooked many areas such as wiping windowsills, baseboards, inside of appliances, vacuuming stairs, etc. This was not what I was expecting from a spring clean. To me, a spring clean is a "deep clean" and you should focus on the areas that tend to be overlooked. I was not satisfied with the clean at all. The biggest issue I have is with the owners - Joanne and Bob Dilts. To put it nicely, Bob Dilts is a lunatic. He contacted me after I had asked to pay the regular rate since I didn't receive the "deep clean" I expected. He was very threatening and demeaning. He pretends he has "extensive legal experience" but he is really a washed up real estate agent with way too much time on his hands. His tactics include name calling, bullying, threats and harassment. Bob Dilts is the cancer of Daytime Domestic. The company could improve, however, he sees no fault with his cleaning staff or his company. His arrogance is immeasurable. Do yourself a favour Joanne, get rid of the dead weight because Bob Dilts will run your company into the ground with his unprofessional and unethical misconduct.
Kerry and Diane are amazing!! I just had a spring cleaning done on the house. They dusted, vacuumed and scrubbed the house from top to bottom. Even washed all the floors by hand! Amazing job ladies. Can't wait to have them do my monthly cleaning
We would like to thank JoAnne and Debbie for the many years of service. Debbie has been coming bi-weekly for several years to clean our house to help keep everything tidy, including dealing with two large dogs. She has always taken the necessary time to ensure quality service including little things most people would miss, like cleaning the a/c filters, ceiling fans, the microwave and toaster! Thank you so much Debbie for all your hard work over the years!!
Aida from Daytime Domestics was the best cleaning lady I've ever had. Very thorough with attention to detail.
I had Tamara, the best I've ever had. She did more than basic cleaning, she moved the oven and cleaned behind. Although she finished before time, she was efficient and even cleaned the windows. I am more than satisfied.
I would hire Dana and Leah to clean my home anytime. I had them do a deep cleaning and my home was spotless when they were done. They paid attention to details and I appreciated that. I had a list filled out for them that detailed what I hoped they could accomplish for me in the time allotted time and it was down in less time. They work well together and are focused on the task at hand. These ladies are an assest to your company. I would recommend them over and over again.
By far the worst customer service. My appointment time and date changed a few times due to scheduling conflicts with the cleaners, the date of my house cleaning the cleaners showed up 2.5 hours earlier than expected. When I called to discuss the issue and shorten the cleaning length to only accommodate the amount given on a gift card I was yelled at, threatened and disrespected by Bob. He didn’t let me speak and even explain what was wrong. He raised his voice immediately and didnt answer any of my questions. No one deserves to be spoken to this way. Bob you need to learn how to appropriately speak to your paying customers, client satisfaction should be your highest priority and it should start with fixing your tone and aggression
Payment is before work is started! What! They made up a new charge deep covid clean how is that different, they replied same cleaning products just alot more money per hour.
Kerry and Diane were extremely professional in cleaning my mothers home before getting it ready to sell. They were very diligent, friendly and went above and beyond the list she provided to them. She is looking forward to having them back to work on their new home. Thanks again!
Janet did an awesome job on my apartment. She did not miss any spot. I’d love to call Janet again when I need the cleaning again.
Great friendly service from Dana and Leah . I have a student rental property in London which was a disaster of a mess. Dana and Leah cleaned it the house beautifully, the house looked like a a total makeover! Thank you!
Sam and Lisa came and did a clean and organize of my apartment. Very professional and efficient. They did a great job. Thank you.
Honestly spend the money and go with Molly Maid instead. It was not a pleasurable experience dealing with Daytime - from the customer service experience when booking the cleaners to the subpar job they did cleaning our house, I was not happy with them. Trust me - use Molly Maid instead! EDIT* I notice that Bob (director of legal affairs) commented saying he has no record of a client with the first name Josh last name L. That is an absolute lie. I have emails sent from him to myself and my roommate bribing us to take down this review. I have no connection to the Molly Maid franchise, rather I want to inform other consumers of the absolutely atrocious business practices of daytime domestic. The company, and Bob and his wife, are nothing short of an embarrassment to the London business community.
Crystal and Tonya were terrific. This was my first experience with these ladies and I had a couple of items on my wish list.... they jumped right in. My top items were completed quickly and they took the initiative to start on other things they had noticed that needed some attention. The house is ready for the holidays now! Thank you both so much.
Caitlin did an impressive job for us. She paid attention to detail and accomplished everything on my wish list efficiently and in good time. We would highly recommend Caitlin and Daytime Domestic Services. Donna N.
Tamara is absolutely amazing!! I only planned on using her services just once, but she was so kind and did such an excellent job that i plan on calling daytime to request Tamara again! Very professional, very funny/great personality, and no judging. I highly recommend Tamara she's an angel in disguise. Bless ya Tamara????
My house is difficult to maintain due to two dogs that shed heavily, crystal and Tonya did a great job of cleaning and making it look like dogs don’t even live here! Thanks girls!
Thank you so much for sending Jen over to my house for a deep clean up. She is amazing. I didn't know what to expect when I asked for your company's service. My family and I are very grateful with the end results. We definitely will continue with your services. Thank you again!
Mediocre cleaning, and the worst customer service I have ever come across. The owners have 3 responses to their many complaints: blame the customer, say you’re not a customer, or say that it’s the “first complaint they’ve ever had in 40 years”. If only they spent as much energy on providing good customer service as they do arguing with former clients online. Save your money.
Janet and her team did such a great job! 5 hour cleaning job only took 2.5 hours and it looked better then ever! Thanks for such a great job done, and an awesome bunch of girls.
Tamara was really wonderful to work with. She is very thorough and I found her to be so wonderfully accommodating on even short notice. She is pleasant, efficient and trustworthy.
Daytime Domestic were our life savers, as they came in and cleaned our house right before we listed. They did a beautiful job, were friendly and professional, and were reasonably priced. We will definitely be calling them to clean our new house.
We have been very happy with the high quality service. Dana and Leah have been professional, friendly, flexible, and reliable. They always make the house sparkle and leave it smelling fresh and clean. Many thanks to Daytime Domestic Services for their hard work.
Joy was great. She cleans my house like I clean my house...if I had the time. Making it a regular thing for sure.
Tamara and Merelin were great , very professional and friendly. Job well done !
I am new at having a cleaning service. Daytime Cleaning took the time to explain how the service works and this was very much appreciated. Both Tamara and Marien came afterwards and did an excellent job cleaning! They were professional and caring. I would recommend this service to all my friends! Kelly H
Daytime Domestic ladies, Tamara and Saba, came to my home for the first time last week. I was so impressed with them both. My house was spotless when they finished. They cleaned the pictures, window ledges etc and the kitchen and bathrooms were gleaming. Thank you!!
My wife and I decided to treat ourselves to some cleaning help this year and after reviewing several we decided to contact Daytime Domestic Services. Jo-Anne was very helpful with explaining how it all worked to us and knowing our urgency booked us in asap. Tamara and Saba came, and I was almost ashamed to let them in, but they reassured me and I let them be. When we got the call that they were done, we were shocked...they went so far beyond our expectations and did such an amazing job of everything. We are so excited to have found these great people and company and look forward to having them help us on a regular basis.
Please DO NOT use this company. After leaving a very reasonable and factual review, I was harassed with multiple emails and phone calls to remove it. “Bob” told me he was going to take me to court otherwise. No, that’s not how real life works. Also, who hurt you and why are you the way that you are. Please get help. Will be reporting this company to whoever will listen.
We hired daytime domestic to clean our home in preparation for moving out, and it was a nightmare. Firstly, they texted me at 2 am saying I had not paid, even though I had already e-transfered them, and they made me cancel and re-send. Then on the day of the cleaning, the ladies showed up 2 hours late without notification until we called them. We had booked for 4 hours and when the 3 ladies arrived they informed us that they were only spending an hour and twenty minutes because it was per person. This was fine, although we were never told thats how it works. The whole cleaning experience made us very uncomfortable and at the end of the 1 hour and 20 minute mark they were not even half way done. We did not consent for the ladies to stay any longer but they chose to keep cleaning for twenty additional minutes until their boss called us and told us that by us not kicking them out we had consented to them staying and they were going to charge us an additional 2 hours. Not only was this a shock to us because there was no consent given, the condescending attitude on the phone from the owner, Bob was atrocious. He then hung up on us and invoiced us, called me back and told me he was going to ruin my credit. When we called him back, we endured the most horrific phone call with Bob. He yelled at us, threatened us, called us names, and treated us with shocking disrespect. I highly recommend you never use this cleaning service. The cleaning itself was horrible and the owners are even worse. I see from previous reviews, Bob answers saying he doesn’t have anyone with that name in their system, but that is a huge lie. We just had our cleaning done yesterday. Please save yourself from being taken advantage of, and go with some other company.
Thanks to Diane and Kerry for their great work. They come regularly to clean our house, and you can always tell they've been there as soon as you walk in the door. They are friendly and easy to work with, and take extra care to make sure our kitty is safely inside when they open any doors.
They did a good job clening my house for moving out. I like it.
DO NOT HIRE THIS COMPANY! I can’t stress this enough. If you’re on the fence....Look at another cleaning service, any other cleaning service. Daytime Domestics did a crummy job. The owner is unprofessional. My experience was terrible. The owner is degrading and a bully to any dissatisfied customer who writes a honest poor review about them. Read for yourself (Google, Facebook and Yelp). No cleaning service is worth that headache. 0 stars if it was an option.
I’ve tried other cleaning services in London and been underwhelmed. Admittedly I am picky on the cleaning, but decided to give DD a try. I’m glad I did because Jen did a great job. We decided on a trial run of three hours, and were so impressed with what Jen did in that three hours. Nancy and JoAnne were more than accommodating, and very helpful setting up appointments. They were not pushy with bookings, but instead were very receptive to feedback, and interested in finding out what worked for us. They even recommended Jen because she was comfortable and good with large dogs, after finding out about our fur son. We have booked Jen again for a longer period of time and can’t wait to see what she does. It is such a relief have someone we can trust to clean our home. This is a company that is interested in doing a fantastic job cleaning your home, and providing exceptional customer service, not just how much money they can get from you.
They did a really good job. My rental was gross but now it looks great. If you have a big clean job that requires a lot of work than I would recommend Daytime Domestic Services. I appreciate their help. Worth every penny!
JoAnne did amazing job and accommodate us within short notice .Thank you JoAnne.
I hired Daytime Domestic for a move out clean. Unfortunately I left things to the last minute and Daytime was the only company who had availability. Perhaps this was for a reason. The team of cleaners seemed friendly enough when they first arrived, however, when I inspected the cleaning I was immediately disappointed. They were using wet paper towels to wipe everything down! This left huge streaks across my glass table top, appliances and windows. It also isn't a proper way to disinfect and clean a home. The vacuuming they had done was patchy at best and there were obvious spots that were missed completely. My stairs were also completely ignored. I also heard they used ENJO products but none of the ENJO products were with the ladies when they arrived and they definitely were not used in my home. When I received my invoice, an additional hour was added to the total. When I brought my concerns to the attention of the owner, I was immediately met with hostility. Both Joanne and her husband Bob Dilts were extremely rude and confrontational. To date, they have not tried to resolve my issues in an amicable manner. My experience with Daytime Domestics was very disappointing. I would not hire Daytime Domestics in the future.
The staff of Daytime Domestic Services were professional thorough and did the job to our specifications. They were flexible with times and went over and above to do a good job. I would highly recommend them.
We were very disappointed with the "move in" clean daytime domestics provided. Paid for 5.5 hours for a team of two just to find out my wife will need to do most of the work again herself. We communicated the full scope with the manager (Joanne) while booking and a 4 hour window was advised to complete all. On site the team requested additional 1.5 hours to complete key items and we agreed. The quick walkthrough seems OK but only when we moved in a few days later we saw the cleaning was done without attention and items that were reported as done were actually not done at all. We shared this feedback with the manager Joanne , her solution was for us to order them again any pay again for additional service, no compensation was offered. Obviously we did not agreed as we see no point paying again for the same low level performance . Will not use or recommend their service.
Thank you so much! Dean did a fantastic job. He did a thorough job cleaning our house on move out. He was timely and efficient and moreover super friendly yet professional. It was such a help to have one less thing to worry about on closing date. Dean is outstanding and a great asset to your company. I will definitely use Daytime Domestic for any future cleaning needs.
My partner and I recently moved into a rental house that was not clean. We worked closely with Joanne who, despite the limited availability, was able to fit us in the week we moved in. She recommended Rose, she arrived on time and cleaned everything we asked. She really did an awesome job and was very professional. We would use this service in future.
Patsy & Lenford's clean was thorough. Thank you for your excellent service!
I had an apartment cleaning by Daytime Domestic for the first time. Mary Ann did an excellent job. Everything about my experience was positive, from the booking through to the cleaning.
I used Daytime Domestic Services for some time for many months. Always had the same friendly woman, Sonya who was very reliable and energetic. If I need their help again I would ask for Sonya.
Mary Brown does a wonderful job. It feels like she cleans our home as if it's her own. Thank you!
Just moved to London and had to clean the town house since it was very dirty. Teena and her team were super fast, clean and friendliest ppl. I would have given them a 5 stars but since they were late from personal reason, it seem like they were behind the schedule and just rushed so much that they missed few spots here and there. Overall, Teena and her crew are awesome and this company is sooo friendly. Loved them.
Kerry and Diane did an excellent job with our move out clean. They cleaned everything we asked, as well as taking on extra tasks such as bleaching our garbage can and recycling bin. Very friendly ladies, would happily hire them again!
Tamara did a wonderful job. She paid attention to details and was willing and happy to do the work required. She came on time and brought a long-handed duster to clean the hard to reach places. After she finished, she had some extra minutes left and she washed some dishes left on the counter. When she left, it was great to feel a perfectly clean house. Joanne did such a good job at organizing everything and to make you feel valued as a customer. Thank you Tamara, thank you Joanne, and thank you Daytime Domestic.
I hired Daytime Domestics for a one-time move-out clean of my apartment. From the moment I contacted JoAnne she made every effort to accommodate me and work around my schedule. Teena came yesterday and did a fantastic job, on top of being really friendly and considerate! I am so pleased with her work and I wouldn't hesitate to recommend her, and Daytime Domestics, to anyone.
We just recently had our initial cleaning done by Shaunda and Janet and were very pleased with the results. We are looking forward to having regularly scheduled home cleaning visits by Daytime Domestic Services!
I have to admit, reading the previous reviews (especially the more critical ones) made me a little apprehensive about Daytime Domestic Services. I was amazed by what Tanya and Crystal were able to do in 1.5 hours. The previous occupant left the place a tad messy, but Tanya and Crystal made quick work of the mess. The washroom was sparkling and the room spotless by the time they were finished cleaning. Nancy was quick to respond to my inquiries, and my interactions with Nancy, Tanya and Crystal were quite pleasant. I would definitely recommend DDS if you need a deep clean of your home!
Joy has been cleaning our house for about a year, and does a great job. She is always on time, considerate of our plans, and does a fantastic job getting everything done expertly. Thank you so much Joy!!
Kerry and Diane were very kind and considerate. They did an excellent job cleaning my apartment before my movers arrived. Thanks!
I had a severe injury to both knees, leaving me unable to get around without knees braces and a walker. Needless to say, it was necessary to get some help as I couldn't manage the stairs, do laundry or clean my house. My requirements were very specific and included a request for assistance to help take garbage out on collection day. Rose was assigned to me and both Joanne and Rose were very accommodating to work a rotating schedule so my garbage was ready for collection weekly. Never in my life have I been able to get my high shine laminated floors streak-free. Rose knew just what to do! I have had a very pleasant and communicative experience with Daytime Domestic. Thank you, Rose for being willing to go above and beyond normal cleaning duties. You have been a life saver for me! As I am on the mend, after a long recovery, I am attempting the chores myself...with Rose on reserve in case I cant manage. How is that for flexibility?? Heartfelt thanks!
Mary Ann was very thorough in the cleaning of my Mom's apartment. She takes all the precautions necessary to stay safe during the pandemic. She is very friendly and makes informative suggestions about how to keep the apartment clean and safe. Thank you.
Excellent service! Wonderful at accommodating last minute changes to my schedule. Chris is amazing, a total perfectionist! She's hard-working, organized, and attends to all of the details!
Very pleased! Just started using this company. Jen is awesome!
I had my townhouse condo cleaned and it was so well done, I had to write a review. Dana and Leah were absolutely awesome. Very professional and they did a very thorough job. When I got home I was truly delighted by the great work they did. I would recommend them anytime and look forward to working with them again. Many thanks ladies!!
Great cleaning team! Crystal and Tanya do a great job! Very sociable and positive attitude and good sense of humour. Very reliable and punctual!
Had Betty and Miranda as cleaning staff over the past number of Months. They have been exemplary and helpful, cleaning things that have not been touched for a very long time. Would not hesitate to recommend.
Seriously the best quality service you can ask for. I continue to use daytime domestics for my student rental. This was one of my most challenging group of tenants but still no match for Martha and the crew (Maryann and Lisa) at daytime domestics. They went above and beyond and exceeded expectations yet again. I continue to recommend Daytime Domestics to anyone and they continue to deliver more and more value THANK YOU!!! Daytime cleaning was quick to respond to my call and did a great job on my student rental they were even able to shampoo my carpets so no need to hire an external company for seperate company. Will definitely be using this service again.
Had Madeline here for her second visit and my home looks amazing. Madeline is very friendly and a real hard worker. I have MS and she is able and more then willing to clean the areas I can no longer do myself. Fantastic company!!!!!!
Rose was great and very thorough. I’m very happy with the service.
Dana and Leah were my saviours yesterday! My house is beautiful again!! Both ladies were efficient, thorough and friendly and adored my pup (and respected her space by cleaning around her ????). Thanks for bringing my house up to par again!
Friendly and helpful, they got my house looking wonderful.
-left 20 minutes early -spots left in the middle of the windows -didn't even touch the shower in lower bathroom -stairway ledges weren't done -no follow-up
I have used several cleaning services,but Daytime Domestic was the keeper. The service was very responsive to the household's needs. It was also reliable and efficient. I especially appreciated having the same maid consistently, and Kerry was very good at her job, trustworthy and kind .I'm home now, and doing my own cleaning, but will definitely call Joanne if help is needed.
After a long hospital visit plus covid my Mom's hadn't had a good clean in months. Lisa did an amazing job and her 3 hour visit was very productive. Would definitely recommend.
I'm moving houses soon and I had to show off my apartment to realtors relatively last minute. I didn't expect a cleaning service to respond to me so promptly but Daytime found me an appointment very quickly and were flexible with their hours. Tamara and Saba did a wonderful job thoroughly cleaning the unit within 1.5 hours. I will definitely book Daytime Domestics again the next time I'm in need of a deep clean.
I used this service for the first time yesterday and Dana was awesome! Extremely friendly and professional and my house looks amazing. I will definitely use Daytime Domestic for all of my extra cleaning needs. A+++++
Crystal and Tonya were punctual and professional. They did a great job on our student rental home... We would definitely have them back!
Used Daytime Domestics for the first time, needed a total and thorough clean in preparation for an open house and viewings. Rang on a Saturday, and needed it done by Wednesday. They got back to me personally (meaning, they rang my cell and spoke to me in person and not just messages) on a Sunday with confirmation of the booking. Then the guy was fabulous - Anthony was his name. Arrived early, rang just as he was going to get here, confirmed everything I wanted done with me, started straight away, and then rang me about 20 mins before he was to finish so I knew when to come back and do a walk through. And it was a great clean. All floors, walls, cupboards, bathrooms and inside the fridge, freezers etc - and the oven was a special treat - walls and trays were as new. Entire experience was great. Thank-you Anthony.
I highly recommend Tamara who provided excellent service. Our house was spotless when she was finished and we will be requesting her again.
Tamara's hard work is always so very appreciated! It is always a treat to come home after one of her cleans. She takes pride in her work, and has a positive and pleasant attitude. We highly recommend her!
So much apprieciated!!!!!! Thank you Anthony!!!!
quick summary: inappropriate emails from "professional" business, seven. Requested specific items be cleaned, hard working conditions admittedly (construction was underway) but the attempt wasn't even made to do these missed items. Excuses and negative response from owner to my concerns. Edited for clarification after receiving vaguely threatening email after placing a negative, but perfectly polite and factual review in a public forum, for a business who willingly opened themselves up for honest reviews. My house was under construction, my contractor's assistant was incredibly rude and turned the ladies away the first time they arrived (unknown to me as I entrusted them to handle welcoming vendors to the site). I called when I was informed of this, apologized profusely, they kindly rescheduled. The work done was nice, the work not done was frustrating (eg if an empty fridge is on the list and not cleaned, that has nothing to do with construction), the follow up attempt at explaining my disappointment was responded to quickly but coolly and left at me paying and not using them again. My blood pressure at reading a wholly inappropriate follow up email today, quite high. I firmly believe in both negative and positive reviews so customers see the good, the bad, and the truthful when selecting a company. I personally would not have been rated a 5 star client due to the state of the site, my contractor was far from 5 star, and to be fair, I will up this to 2 from 1. Joanne in the office being the reason why I will increase, the email i got the reason why I won't go higher, and the reason why anytime anyone talks about a cleaner, I will have this email saved in my mailbox. UPDATE dropped back to 1 star after harassing email number 7 (SEVEN!!) and no, Bob, facts aren't libel, a general review isn't illegal, and you can't sue everyone who was honest about not liking your service, although you threaten it a lot it seems.
Daytime works with you to make sure that you are satisfied. They clean thoroughly and are priced reasonably. I would recommend them to everyone.
I received a gift certificate from my family for my birthday and Mother's day. Tanika and Crystal were sent to do the job. These girls were so thorough! I had quite a list for them to complete and they wasted no time in getting the job done. The job was done very well and I was so pleased with their work. I will be having them back again! Thank You Girls!
I booked a cleaning for apartment move-out with Daytime Domestic Services. The office staff were very responsive and helpful in setting up the appointment, and were able to meet my preference for day and time. I am very happy with the service that I received from the cleaning team (Dana and Leah) - they arrived a few minutes early, were very thorough, courteous and professional. They were able to complete all the cleaning within the time period agreed, and even gave me a "heads-up" a few minutes before they were to finish. They asked me to confirm the work with a walk-through. Great work - thanks!
So happy with this cleaning service. JoAnne not only fit me in at the very last minute but when Teena and her Daughter came they were so nice to deal with and very accommodating with everything that needed to be done. I can't say enough good things about this service. Thanks again Tanya
**TERRIBLE COMPANY** I am doing my due diligence and warning any one thinking of hiring this company, they fraudulently take your money without your consent and have the most absurd customer service I’ve ever known in a company. I have never even cared enough to review any service I’ve used, but this was an appalling experience and please be warned they will likely charge you without your consent or knowledge. My next email is to the better business bureau.
I am so lucky JoAnne sent Tammy and Vanessa to do a move out clean the other day or I would've been there for days by myself. I was so pleased with how fast and thorough these ladies were despite being rushed for time as it was a last minute booking! I had originally booked with a different company but did not hear from them until 2.5hrs after the time they were expected to arrive (they had "slept in"). I was panicking as I needed to give up the keys that evening and knew I would be unable to clean the home to the level of cleanliness needed in such a short time frame. Tammy and Vanessa were my saviours and I would not hesitate to recommend them in future. Thank you for the millionth time! Laura
I have never been so disgusted with a company before. Cleaning was horrible and Bob was even worse- a bully. Save yourself the headache of hearing bob screaming senseless and deplorable words at you on the phone and go with a different, more reputable company.