Reviews of Phase II Auto Detailing (Cleaning Company)

Mykone

I didn't recognize my car. It was like brand new. For a 12-year old car, it was amazingly brand new.

pete smith

You get what you pay for. Brought my Corvette in for a detail when I came to collect it looks like it had been freshly painted. Highly recommended!!!

Colin Robson

They did an amazing job on my car! The work was worth the price. And they were very friendly. Won't hesitate to recommend or return business.

Martin Jongejan

I gifted one of my employees with an interior detail of her Mini Cooper, just because she is awesome. I phoned around several places, and settled on Phase II, as they were the first to answer my call in a professional manner. The Mini was pretty dirty inside, with lots of cigarette ash and dog hair. The staff at Phase II were friendly, professional, and did an outstanding job. We actually arrived to pick up the car a little early, and they were doing a final once-over to ensure everything was perfect... including picking little dog hairs out of the carpet with a staple remover! I work in the home-cleaning industry, so this kind of attention to detail thrills me to bits. My employee was stoked, she said it looked as new as the day she bought it! This was my first experience with a detailer, and I will be bringing my own car in for sure, when the need arises. Price was great... good value all round!

Michael Dunican

Huge shout out to Norman and his crew at Phase ii. These guys take pride in every aspect of their work. The attention to detail was second to none. My car looked better than the day I received it from the dealership. If your looking for a high end detailing group, the guys & girls at phase ii will blow you mind. 5 stars for performance. Thanks guys defiantly a return customer here.

Suraj Khera

They did amazing job. Ceramic coating is worth it. Shine never fades

Jeff Bercic

I thought my Black Camaro's paint was ruined when I got it back from the body shop with swirls all over the place. These guys are truly amazing. My car looks brand new and it I could give a company 6 stars I would. The owner and is son are like Leonardo Davinci and Michael Angelo. Thanks a lot.

GOLD DEATHDRAGON

best car detailer around hand down they did an amazing job

Taryn Rusnell

Pretty disappointed to pick up my convertible after 7 hours - and $500 in detailing services - at the shop, and have the wheels still covered in dirt and brake dust. I reached out as soon as I got home with photos to Phase II via email and I've heard nothing back... in over a week. I like to support my local businesses, and give them a fair shot - but at this point I think it's fair to post a 2 star review for their services; obviously I won't be going back.

Rob Marshall

I got the silver package for ceramic pro coating and I was absolutely floored with the results as well as the level of service I got from the crew at phase 2. Highly recommend them for any detail or coating needs.

R JD

Brought in a used 2007 Audi that I had bought recently - it had been neglected over the years. They suggested the Gold Package to help bring the car back to life...all I can say is WOW !! What an amazing transformation - they touched every area of the car and took care of some rather difficult paint chips..can't say enough about the Job they did..it brought more value to the car. I will definitely be back and would highly recommend their service.. Thank You Phase II

Dinesh Narayan

Great staff, personal and professional, look after you, make your vehicle look like new. great job and very happy. Recommend this facility anytime.

Russ Hudson

I have used Phase II multiple times now. I am very impressed each time with the level of service and quality of the finished product. We run a local Auto Repair shop and have referred them many times. They have always accommodated us to fit in with our customers schedule! Very friendly people to deal with!! Keep up the great work and thanks you!!

Ed Furness

These guys did an amazing job on my 2010 Jaguar. They are very professional and handle with care. I was blown away by the finish on the ceramic coating. Everywhere I go people ask me about the paint finish

Jennifer P

I am very happy with the overall experience here and will be back!! My car looks brand new. Great service and great job. Thanks!

marston leung

Would have given this place a better review but the owner is very unethical. avoid.

Stan McDonald

Absolute quality job on the interior of my F150 ????

Anne Downton

I had a "smoothie incident" in my car this morning, and let's just say it looked and smelled terrible. I called and explained what happened and they were able to get me a same-day afternoon appointment. I was in and out in just over an hour, and I was really impressed with how clean my car was. I'd basically just asked them to clean up the mess that I'd made, but my car is cleaner than it has been in a really long time! They even managed to get out a stain that hadn't come out with a previous shampoo job. Super friendly staff, really accommodating and great service! I'd go back in a heartbeat!

Ryan Karimi

I bought a gold package ($600) for detailing a RAM 1500 with messed up interior. They cleaned it throughly but there were spots that I had to mention before check out and also after check out I found areas and corners that were not perfectly cleaned. They mentioned to come back if there is any imperfections but I didn't have time to go back.

Natasha Simpson

The staff is really professional and friendly. They did wonders with my car! I felt like I was driving a brand new car inside and out. This the only place I’ll get my car detailed.

Thomas Moye

Brought my 2013 Ram 1500 to Phase II and I'm glad I did, paint had swirl marks all over it, interior was dirty as anything, smelt, and I'd had enough of it. Fast forward a few hours later and the truck looks brand new! had a smile from ear to ear, they really outdid themselves! I look forward to bringing my truck back for any future detailing service! thanks guys! :)

Cynthya U

Went my first time and it was okay, they missed a few spots...I went the second time to give them a chance, but it was worse. The missed a lot of spots in the windshield, around the doors...It was sticky in the inside....the worse part is that I got charged $190.00 for that job. Definitely I will not go again....I have no time to go back and point this out. They should read the reviews and change accordingly. Plus my car stinks !!!!!

Sukhpreet Singh

Really good place and warm hospitality.

Joel Hansen

Stopped by for a visit and was very impressed by Norman and the team! Top quality service and they definitely know what they are doing. Looking forward to referring friends and customers in the future!!

Jason Upton

The service I received here was excellent. They met my timelines and needs, working hard to meet a tight situation. The car was pretty dirty and I was amazed what a great job they did for such a reasonable price. I HIGHLY recommend them!

Bijan Kaffashi

great Service, they are expert, they did great job on my car- thank you

Scott Olson

My experience was first rate. I was a last minute drop-in and was expecting to be turned away since it was close to closing time. Instead they took me in and worked hard to get my car looking fantastic in and out. There was a couple of missed spots which in the scheme of things was very minor considering the rush I was in. I am confident that if I gave them the time to do a perfect job that is exactly what I would get. I'll be back.

Rick Rozdeba

Really happy with my Gold package..... will def be back

Meagan Gagne

They were really helpful and friendly I can't wait to see when my car is done so I can update this review further

Bradley D

What a wonderful experience it was bringing my car to Phase II Auto Detailing!! Norman and Diane and the entire crew are absolutely wonderful to deal with. Their attention to detail is superb. I would highly recommend this place to anyone!

Ryan Anderson

I’ve been dealing with phase2 for a few years. My last visit made up for the issue I’ve had in the past, I won’t go into detail as this was dealt with in a professional manor. Very friendly staff, last visit was the best I’ve had with them, maybe it was the first time dealing with the head boss(wife) she was great. I’ll continue to deal with them. Especially the convenience of being open on Sunday.

Taylor Stanger

Phase 2 has the best prices by far and they did an amazing cut polish/diamond coat on my SUV. Would 100% recommend!

XYLO YT

Best place to get your car detailed if you want that "WOW" factor and the feeling of a brand new car all over again!

Chris Deger

Amazing service they brought my old X5 back to life. I'm extremely happy with the service. The staff is also very friendly and they know their stuff. I HIGHLY recommend them

Michael Melnychenko

Great service and awesome job!

Rick Wilson

This establishment was recommended to me by a friend who had them detail his boat for the upcoming season. I brought my car in for them to look at. 2019 Mazda, black, had some swirls and some light scratches. The owner said, they would remove all scratches, swirls, and I wanted the ceramic coating added. I picked the car up at the end of day, outstanding detailing job. They also added ceramic coating to the rims and a special window glass procedure. All in all, best detailing I have seen yet. Owners Dianne and Norman and staff are all super friendly and accommodating. And they go the extra step to make sure you leave as a happy customer. I have already recommended Phase 11 to a few friends and one has taken his vehicle in already. We have a few more cars at home that I will be brining to Phase 11 as soon as I get the chance..

Ras Contractor

Awesome shop. The place is immaculate and classy and so you really trust them to do a great job with the car. I got my SUV back looking shiny and new, earlier than expected. Thanks for the great service.

Harinder Gill

They did an amazing job on my car. Looks and feels brand new.

James Olowe

Great job

Nav Atwal

Owning a large fleet of vehicles, and an upcoming family wedding. I was in search for a local detailing shop. Im very picky on who works on my cars and strict on the products they use. After meeting a representative from WaxedShine at a car show, he recommend Phase II! We both went over to the facility which was just short of opening. The moment I saw the building and entrance I knew I found my new shop. Luxurious from top to bottom Norman created a great first impression on me. I took the chance and scheduled my first car in! Phase II was quick and within 24 hours they had my Range Rover started on a full package detail. Upon completion I was blown away with the meticulous work. They treat detailing like its suppose to be, they treat it like art! From the smoothness of the paint to the smell of the interior the vehicle looked better than the day I took delivery of it. Even my garage smelt good after parking my vehicle overnight. I can assure you, the detail Norman and his team put into the vehicles will leave you with nothing but a smile. Overall great products and staff that turned into family! Look forward to many more years of service Norman!

Julie Prokopeva

I had a very easy and straightforward experience with Phase 11 Auto Detailing. The business first of all is clean and welcoming.Everybody I dealt with was friendly and very patient with all my questions and explaining the service they were providing. They arranged a car rental quickly and efficiently and when I returned my car was amazing! We had the Gold package with Lifetime warranty. The car sparkled and looked brand new. I highly recommend this business.

Lison Ouellette

I am a very busy professional and have no time to spend on my car but my clients were starting to make comment on my dirty car. I decided to make clean my car by Phase II and when I came back to pick it up I was more then satisfied!!! My car smell so good! Everything was perfectly clean and even more then that, they clean my boy's car seat of 6 years and this one came back as new! I feel so grateful for having such a nice experience with Phase II. The owners were so friendly and welcoming that I felt home as I would have been with my family. I definitely recommend Phase II to anyone who wants to have a beautiful adventure making their car clean!

Sumeet Mangat

Amazing customer service, Aston was very knowledgeable and helpful, they made my vehicle look brand new and the ceramic coating that they put on is amazing

mike reay

Excellent detail inside and out!!! Also made an amazing paint repair on a gouge in my black bumper! I was skeptical that it was possible but it looks flawless!

Michael Chia

Terrific customer service. Integrity in their word and work.

Antonio Hiralall

Amazing

Miss J

I took my Audi SQ5 to Norman at Phase 11 Auto Detailing for a Ceramic Coating to protect its paint and to prevent any rock chips from hitting my vehicle. And I’m so glad I did. The paint on my vehicle is better than when I drove it off the lot at the dealership! The staff at Phase 11 is very friendly and Norman goes above and beyond to make his customers happy. I highly recommend Phase 11 Auto Detailing. ????

Jonny Whittam

Had a great experience today taking my car into Norman and the team at phase two. I had a scratch on my passenger door that they took care off. They also cleaned the outside and it was spotless! very nice people and great service. Looking forward to going back in the new year for the gold package.

Mike Malish

Absolutely wonderful job on my car. Exceeded expectations and wonderful friendly customer service Will use this service again

Victoria Khomutovski

Had my vehicle ceramic coated. Very impressed with the level of care they took to do the job. Car will always look shiny and brand new!

Kelly Ho

I am very happy with my experience here. I was able to get a same day appointment for a basic car detail. Everyone was very friendly and accommodating. I was provided updates while I waited in their very clean lobby. Safe to say, I will definitely be coming back!

Elizabeth Soong

Norman suggested in getting my truck a ceramic coating instead of the wax detail. I picked my truck and wow it was so shiny. He also polished my head lights that were faded due to the weather. I was very pleased i must say when i saw my truck. Here is the best part of all. I was picking up my sister that same day at the airport that was arriving from New Zealand. She got in the truck and during our conversation, she turns to me and says that she is not rich like some people that have a "New Truck" and i told her this is the same truck since the last time she visited that i drove. i just wanted to say the detail and care and attention that they gave surpassed my expectation. Thank you Norman to you and your staff, i am one happy owner of a brand new truck. Elizabeth

Mavis Lock

Really happy with my clean car. Excellent customer service.

Noah Jeon

Amazing results accompanied with amazing service. They ensure that you leave satisfied. Support locally owned family businesses like this. They take pride in their work.

Nicholas Meister

Got my model 3 ceramic coated (ceramic pro). Competitively priced, great service, car looks great! Would recommend.

Byron O'Neill

I don't usually post reviews, but since I am still finding wax on my car two months after the fact, I am going to write a review. While the people are very friendly, I will NOT ever go back. Here is what happened... When my car was supposedly done, I went to look at it in their lot. I noticed that it was NOT done. So, I stood there with a few of the employees and pointed out how the tires were missed, how there was wax all over the car that had yet to buffed out. And I mean everywhere! Sunroof, decals, door jams, trunk, etc. I started pointing this all out..."What about here. And this needs to be done". And so on. After about 15 minutes of this, I paid over $300 and went home. I then did some further inspection on my own. And sure enough, there was still a lot of wax that had been missed and a lot of swirl marks. So, I took out my pressure washer and for the next 30 minutes I tried to get most of the wax off. I was not happy about this. They claim to be a premium detail shop and the cost backs that up. I should not have had to finish off their bad and incomplete detail. It was called the GOLD package. I would call it THE NOT SO GOLD PACKAGE. I called the owner a few days after, since I was still finding wax in the crevices! I went back to his shop, took time off work, and drove the 25 minutes it takes to get there. Not impressed. He re-washed the car and took some time to finish off the detail. No offer for a refund. Even a partial one. Nothing. Zip. Zero. I noticed that they seem to have lots of younger people working there. I was surprised by this especially since they claim to be such a premium service. It's not that young people can't do a very good job, they CAN. But, they have to be trained to do that! The owner mentioned that he did not look at my car before it left the lot. HE needs to start doing that! And EVERY CAR! All in all, I would never go back. There are much better places to go to and for less money. BTW. My profession has nothing to do with this. Nice try to play that card. I paid a lot of money for a service that was very poorly done. Period. And since you ask, "Why a review 6 weeks later?" Because I am still cleaning up wax on my car from decals and crevices. This is not a personal attack on you, but, I have a right to post a review based on my experience of your company. This has nothing to do with my profession.

robert brown

I have been there twice and i can tell you that when you come back to get your vehicle you will be shocked with the job they do. It was sparkling in the sun. The interior was spotless and every nook and cranny was clean. Impressed with the inside windows. It was like driving a new car off the dealer's car lot. Oh yeah the cleaning crew found 5 dollar bill under the seat and left it on the seat! They have a Surrey Night Shift collection can on their counter and was glad to deposit the $5.00. Good community buiness!

Andrew Cooke

I brought my car in for a ceramic coating treatment. They did an awesome job, my car looks better then when I got it from the dealer. The best part is that they were also a pleasure to deal with. They were all very friendly and helpful. I definitely recommend them.

Raza

Norman at Phase II Auto Detailing is probably the most humble owner I have ever met. I'm still new to Ceramic Coating and he explained everything to me in full detail and offered me the most affordable package in the market. Not only was the price affordable but the customer service was the best I have ever seen. Norman God bless you and your team for the amazing service. My car is shinning and looks amazing with the Ceramic coating and tinting! Go see Norman ASAP for Ceramic coating he's the best in all of Canada!

Tony

I had a friend recommend me to Phase 2. I'm glad they did. Norman and his team went above and beyond. I had a fairly pricey Ceramic Pro process done. The work was excellent, and the service was even better! I'd recommend Phase 2 and Norman to anyone!

Leyu Icon

Expected a better job for the 270$ (Gold Package) I spent. I saw the reviews on here and had a high expectations, lots of spotting when I came back to pick up the car. Came home and notice more dust inside the car, lots of dirty place uncleaned. I gave them 7 hours to clean it and they took 7 hours. Why I gave a 4, cuz they were nice people, the shampoo and vacuumed was well done. If you are not picky about the small details, then you will be happy here.

ch m

Very reasonable pricing and great job was done

Max Jacobi

My experience here was just excellent! My car looked brand new and I was more than satisfied with the quality of work. I would recommend this place to anyone. All the best!

Brian L

Hi Norman, Just want to say you did a great job with my mx5. I have two questions: you know how there is the red paint inside of the car. I got the gold package from you guys. Can you tell me if that red paint also got ceramic coating? Holly at mazda said you guys would have done so but i just want to confirm. Also i think I spoke to you or your associate (he spoke with a spanish accent) who told me that if i get a rock chip, we can just buff it out and it's not necessary to get a PPF . is that correct? just wanted to double check thanks. i prefer to not have to pay more $$ to get PPF

Cynthia Hirak

Great service. Due to our schedule, they were able to accommodate our company's vehicles during our meetings. Such a relief :-) And they went above and beyond ouR expectations

Jean Luc Deschamps

No them very well greath service

Katarina Sitnicic

Norman was wonderful and kind, provided top service and went above and beyond. This shop will get the job done and ensure your comfortability the moment you walk in the door!

Garth Blois

Friendly, knowledgeable and wonderful service

Jon Berry

Amazing auto detailing business! Highly recommended! Thank you Phase 2! ????

Edwin Ealey

I'm from out of town and I had my truck broken into and the window smashed, Ashton and his team vacuumed the glass and patched the window to get me home. Awesome guys I'll highly recommend them any time

Quinot Matthee

Norman, Diane, and the team at Phase II Auto Detailing exceeded my expectations! My car looks brand new again after the Ceramic Pro Gold Package, amazing work!! Thanks so much : ) Feels great to know my car is protected and this detailing shop gets 5 stars!!

Youtube name

Got the gold package for interior and exterior cleaning. Spotless job, even offered to drop me off after leaving it for the clean. Overall an amazing job and would go again. Keeping thos place for the future. Thank you for the great work!

G _

I'm a detail oriented person. Amazing job on our big SUV that our children abused for 9 years. It looks brand new again. Nice unexpected touch in the wheel wells. Thanks guys. I'll be back with our other vehicles. Very impressed.

Kainiel1

Needed the car cut polished and the exterior detailed. They did a fantastic job and took care of all the scratches that were a concern to me. Car looks show ready and I'll be bringing my other vehicle to them as well for the same service

Annie Williams

Outstanding job on an embarrassingly gross interior. Highly recommend..fabulous customer service too!

Marvin Schaber

Excellent customer service

Brianna Johnson

All I can say is .....WOW. Phase 2 Auto Detailing truly deserves more than 5 stars... everything about my experience here was amazing, my SUV was filthy and covered in dog hair and now it looks like I just drove it off the lot, brand new from the inside out. They were on time with everything and their customer service was amazing, they went the extra mile in every aspect. I will now be a forever customer! Thank you so much Phase 2 for the outstanding job! I couldn't be happier!!

James Anderson

Will definitely be back again

Grace McIntyre

Extremely happy with the service I received. The car looked brand new when it came out of the shop! I was referred here by a friend and will defiantly be coming back for future detailing. I called to check in what time my car would be ready for pick-up, it was later than expected, but they were accommodating and had it ready an hour ahead of schedule! Highly recommend!

Paul Buttle

· I had to take my car to Norman at Phase ll to have all the SWIRL MARKS AND SCRATCHES removed that the Audi dealership's detail shop put in my new vehicle. I was a little worried at first that there was no way to reverse all the damage they did, but after talking with Norman and leaving my vehicle with him I was assured it would look like NEW Again. I picked it up a couple of days later and WOW!!!! He delivered on his promise...... I cannot express in words how happy I am with the result, and how good Phase ll Auto Detailing is. I will definitely recommend this place to everyone. Thank you to Norman and everyone at Phase ll for all the hard work, and for making my vehicle look Brand New again.

Gidget

Great service from a local family company!

Lynnea Setterstrom

Recieved the gold package, well worth the money. Excellent work, friendly staff.

Marty Brault

Just had my BMW X1 M Sport exterior cut and polished. I had purchased this vehicle used and the previous owner obviously did not know how to wash a car properly and the paint was covered in swirl marks and scratches. The vehicle is black so the scratches and swirl marks stick out like a sore thumb. Norman and his team did a great job getting rid of all swirl marks and scratches. The car has never shined like this. Looks great! Great local business family owned. Happy with the results for sure. Prices are reasonable also.