Reviews of Perfect Little Maid (Cleaning Company)

Elimay Vander

We just lost our house cleaner that took us forever to find . I was very nervous about having someone else in .The girls at Perfect Little Maid did a fantastic job . Looking forward to our next cleaning .

Melanie Leslie

This Mother's Day my husband surprised me with a cleaning from Girls at perfect little maid . They were so great I now have them in every two weeks . They have now given me my weekends back so I can spend time with family THANK YOU !!!

A Google User

We just purchased a cottage and when we took possession the cottage was Filthy . Jackie and her girls came in early and even stayed late to make to so we could move in . It was sparkling .Thank you for all of your extra effort put in and on such short notice .

kzmi kzim

Very disappointed in my experience with this company. Unfortunately I had to cancel a cleaning visit which had been paid for in advance, with over a week's notice given. Jackie Haynes indicated she would be giving me a refund however did not refund me and does not respond to emails or phone calls. I consider it dishonest to accept payment for a service not completed and would discourage anyone from using Perfect Little Maid.

Jim Hamilton

After the home visit, a quote for bi-weekly and monthly cleaning was emailed. I replied, politely asking why their rates were 10% higher than the local norm (I thought they might use premium or more environmentally friendly products than their competitors - factors I consider). I got a snarky reply which didn’t answer my question, but touted their superior “Customer Service” and quality work. I was told, bluntly, to try someone else – punctuated with a smug smiley face. Instead of showing attitude, a professional business which actually provides superior service would respond something to the effect of: “… we’d welcome the opportunity to show you.” Irked, I nevertheless opted to schedule cleanings every four weeks on Wednesdays (scheduling monthly leaves five week gaps between cleanings four times per year). It turns out that monthly clients are serviced Mondays only. There’s zero flexibility with regard to frequency. Period. End. I replied that it would have been helpful if this had been specified earlier (particularly in the written quote), and asked if I could begin monthly cleanings in early August. The hint of irritation apparently shattered the hyper-fragile ego of this Perfect Little Maid. I was dumped summarily with, and I quote: “… I personally do not feel that we are not a good fit.” Seriously? I want a professional cleaning service, not a new BFF. Alas, I cracked, rose to the bait and replied: “Your grammar reflects your manners and ‘customer service’ – subpar and double negative.” Probably missed the mark entirely. Bottom Line: their motto should be “Our way or the highway. Take it or leave it.” Needless to say, I chose “leave it” – which is my recommendation. Obviously, I can’t attest to the quality of their cleaning, but I surmise that any hint of complaint would elicit an immediate, sardonic reply and immediate expulsion from their roster.

Harvey Wakefield

We used this service before listing our home. They took care of all the little details . Our home was sparkling for our pictures and open house

Melissa Murray

These ladies always show up . On time and do a great job .

Amanda Sullivan

These girls are such a blessing to me and my family . Because of them I can focus more on my family and my career . Highly recommend Perfect Little Maid!

Joe Keast

Did a horrible job cleaning my house. Very unsatisfied. Left money on the table expecting a clean home. Came home to what looked like they took the money and left without doing anything. Contacted the owner and she would not provide a refund. Offered a free clean which is ridiculous. Why would I want them back in my house ?

Jess Moore

Highly recommend Jackie and her team of girls. They have been cleaning our home for 2 years now . Never disappointed. Great quality and pricing !

Colin Mackenzie

After initial visit, team didn't respond to e-mails or phone calls to arrange cleaning date, they went silent...disappointed.

Phil C

Recently PLM did an unsatisfactory cleaning job and failed to mention some damage. After PLM was notified, PLM chose to ignore both email & phone calls. PLM failed to live up to its promise of "satisfaction guaranteed". Unfortunately, the issues were found after PLM left with our cheque & cashed it before trying to make amends!

Carl Mcadam

You girls are life savers . Thank you !

Rob Belfry

I highly recommend Jackie and her team. Very professional. Affordable & great quality.

Tara White

I am so happy that I finally did this. I feel like 50 things were checked off my to-do-list. I highly recommend!