Reviews of Vacu-Man Furnace and Duct Cleaning (Cleaning Company)

William Dedrick

Quick efficient service. Good feed back from the technicians.

Michael Janes

We had the team from Vacu-Man clean our ducts and furnace recently and the team couldn't have been better. The price was right and the job they did was excellent. Booking the appointment was easy and Angela did a great job of explaining the process, cost, and what would be involved. She followed up closer to the day of the appointment and provided clear instruction as to what would be involved for the COVID screening and what I needed to do. Day of, the team arrived early and did everything within their power to mitigate any disturbance the process would have on our house. I work from home and J went out of his way to ensure that I wouldn't lose valuable time with my clients. J also went above and beyond in explaining to me what it was he was doing and took the time to answer my questions. This was a remarkably pain free experience and was very much worth the price. Thank you Vacu-Man!!

Alex Waddell

Professional and friendly service. Quick and efficient. Thank you.

Susan L

You will need to have a new furnace filter because they don't supply one. Some duct cleaners will also clean your dryer vent as part of the cleaning but this company does not. Also, they leaned a garbage can over the kitty litter box and I didn't see that until much later. Mine was the last job for the day so maybe they just wanted to go home.

Andrea Channing

SO pleased! They responded immediately to my inquiry and were here the very next day! The team was quick, efficient, professional. Highly recommend!

Edward Lehockey

We contracted Vacu-man to clean the ducts in our house on May 8th. The ducts had never been cleaned since construction and the single furnace was being overworked for the size of the house and struggled to maintain temperature set points especially on colder days. Chris and Jay arrive on time and provided "white glove" service from start to end. Jay even helped us move furniture in cases where access to ducts was tight and ensured that the furniture was properly replaced after each duct cleaned. Their cleaning system where suction is applied centrally at the furnace minimizes dust/debris flow throughout the house. As a result there was very little cleanup on completion. As expected the procedure made a significant difference in the furnace efficiency and substantially increased airflow even in the furthest registers from the furnace. Chris and Jay even helped us with adjusting the register dampers to better balance the heat distribution. All in all a great result with prompt, efficient, and professional service. Look no further than Vacu-man for your next duct cleaning project--you will not be disappointed.

Andrew G

Great service from a long time family owned business. Will continue to be a repeat costumer.

Eileen Connor

My husband and I were skeptical about having our vents cleaned. I called and they were very prompt and answered all our questions. We chose them because of the reviews and were glad we did. They were very nice and cleaned our ducts and furnace that we don't have as much dust.

Carlos Cruz (Tolas)

A little on the expensive side but worth it. They have vacuum Trucks which have lots of suction to do a professional job.

Joda Eisenberg

Great team, excellent duct cleaning and service in Hamilton. Final pricing came in below invoiced price given the actual number of air vents vs. the expected number of air vents - indicating fair, honest and ethical pricing. They even gave me pictures and videos following completion of their work to indicate dust/dirt removed from vents. Well done!

Cody Rodriguez

There is a lot of fake duct cleaning out there. I was pleased to see this is a REAL company that was friendly and not pushy at all. The girl that answered the phone was friendly and courteous. We had our home (office) cleaned and I can say that without a doubt, I would recommend them to everyone. I was very pleased. More importantly...my WIFE was very pleased.

Am

Setting up an appointment was quick and easy. We spoke about which services were needed for my home. On the day of service, the guys were running a little later than what was scheduled but I was given notice. During the service, the guys were nice and polite. After the service was completed, I was instructed to pay the invoice sent to my email. Once they received confirmation of my payment, they informed me that I needed a new filter for the furnace and that they didn’t have the size. I’d have to buy a filter and replace it myself. I reached out to customer service and after explaining my situation, they offered a 6% refund off the invoice. Will not be using their services again due to the lack of preparation and transparency during the service.

Ron Foster

Very pleased with the service provided; prompt and efficient.

Yasser Ahmed

These guys are pros, attention to detail explained everything and even fixed an alarm code my dryer was giving. See you guys in a couple of years

Onjay Tom

I like to express how much we appreciate the job done by Vacuum Man. Ryan and Dawson were very professional and kind. They were very punctual. This time of year we spend so much time in our home, it is so important for us to have clean air. Do yourself a favour and choose Vacuum Man.

Chris Gardner

Great job. Seems like less dust and I'm glad I called. They weren't the cheapest option but they did a fantastic job.

Tyler Martin

These guys were great. Clean, courteous, punctual and effective. I also appreciate the fact that they're local. I will be contacting them again in the future.

Karen Clanton

I am so thankful for vacuman as I looked around and was getting all sorts of prices. My husband wanted it done for allergies and the dust in the house was getting really bad. I got quotes for 100 to 150 but they wouldn't clean the air conditioning or the furnace. These guys were great and they cleaned it all. I'm so glad I paid the extra money as I'm sure there are many scam duct cleaning companies. I will use them in the future! Also they did our dryer pipe and it was really bad.

Harley Esguerra

I am so so happy that I chose Vacu-Man to clean / service my home this week. They were VERY professional, clean, practiced social distancing/wore masks & gloves, and made sure we were happy prior to leaving. My house smells a lot better and it feels like my A/C is stronger and evenly distributed through-out the house. Loved it and would highly recommend getting your home serviced by these guys. THANKS VACU-MAN TEAM!!!

Anthony Chiarelli

I used Vacu-Man for a duct cleaning and dryer vent cleaning service in my home. Was extremely impressed with the service. The technicians were top notch and took a lot of care when working in the home, were friendly and knowledge and did the job in a speedy manner. In addition, their customer service staff called to follow-up on the service to ensure I was totally satisfied, which was greatly appreciated. A+

Leanne B

They came when they were suppose to, did a thorough job, were friendly and the price was fair....and they are a local business. Will definitely get them again and will recommend

Susan Breland

Experience was amazing from beginning to end. The young lady on the phone was sweet and wonderful when I called to book our home. Answered my questions and was able to schedule our home within the week. The price wasn't the cheapest as I did call around to others, but I did appreciate that they have gas experts and will clean right to the furnace. The other duct cleaning companies I called said they are not allowed to touch the furnace. I can already tell how much better it is with the air circulation and no so much dust. The men that did the job were very nice and I was able to pay online easily when they finished. I highly recommend them.

terry lacorte

Wow! what a difference from other duct cleaning companies I've used! This company is highly professional and extremely thorough in their duct cleaning. I had another company clean my ducts not long ago and they left SO MUCH dirt and dust behind that Vacu-Man removed. Thank goodness for Vacu-Man because I'm sure my furnace and air conditioner would have burned out had they not cleaned what the other company left behind. There are so many duct cleaning 'scams' around but this company is the 'real deal'. I am a retired businesswoman and I felt very comfortable having Vacu-Man technicians in my home. I will highly recommend them to all my friends and business associates.

Heather Travis

Great company, very satisfied with how they cleaned the air ducts. They showed me everything they pulled out (gross!) of the dryer vent and thru the ducts. So glad I went with this company. Honest and thorough.

Timothy Ellis

When looking for a Duct Cleaning Company, it appears there is a lot of options. I chose this company even though they were more expensive, than most quotes that I received, but it was well worth getting a credible company to do the job. My family felt safe and secure when they attended at our home. I highly recommend them to anyone.

Jo Littleton

Fantastic company... woman on the phone was so friendly and the crew that showed up and did an amazing job. I feel that the air is easier to breath in the house. I have already referred them to a few of my friends.

Ron Wild

They arrived when they said they would and did a thorough job. I would highly recommend this company.

Dan Lampman

Fast, reasonably priced, and all technicians were respectful of the house. Our ducts are now very clean!

Thomas Hatch

Two guys came nice and early for their appointment. Very professional. Very detailed work.

Dan Rocha

Very happy with the service. Used them a few times. Very professional and clean.

Misko i Radmila Petrovic

Punctual arrival, efficient work, polite communication.

Sharon Carlson

Thorough and professional service Friendly staff. They found a newspaper from 1915 in my ducts!

Ali Cheaib

Excellent service and a knowledgeable crew. Very professional and courteous.

Banjo2153

Highly recommended, local company used by local HVAC contractors.

Róisín Dunsby

Highly recommend Vacu-Man. Kim was very helpful over the phone with booking the appointment and explaining the services. Our appointment was booked without too much delay and the technicians who came to clean were polite, organised and efficient. Having had a very disappointing experience with another vent/duct cleaning company, I was hesitant to try again but felt it necessary due to my husbands allergies. Thankfully the team from Vacuman allayed any and all concerns I had. Very happy with them. Would recommend without hesitation and will be rebooking in the future.

S. Gaylard

Excellent service from Brian and Alex of Vacu-Man. They were on time, professional, very informative of what they discovered by inspection of ducts, took pictures and described what they needed to complete. Thorough, timely work and left everything clean and tidy. Would highly recommend this company!

Joel Allman

Out of 4 prior experiences having ducts cleaned at my home, this is the only company that did it right! They scrubbed down the floor vents to remove renovation debris and drywall dust. Then they opened the furnace to clean the coils and blower fan. No one has ever done that before. Difference being that their tech is also a certified gas fitter. Their rates are competitive and provide a premium service. You certainly get what you pay for and I certainly won't be using any other company but Vacu-Man in the future.

Steven Miller

Vacu-Man were extremely thorough and careful in their duct cleaning process. Great experience with them, will definitely be a repeat customer.

Nikki K

Very professional and personable company. My ducts had not been cleaned in years and the 3 gents did an amazing job with a smile on their face! Amazing to experience quality and service in your home. Easy to book with a convenient reminder service. Thank you!

Sharon McEwan

Excellent thorough work. I would recommend them to anyone.

neil morrison

Since I bought my house I have always used Vacu-Man and I would highly recommend them to anyone. Thanks Vacu-Man.

Corrin Spreitzer

We had a great experience with this company! They were extremely quick to respond back to us when we reached out. They booked us in within a week of first contact and they had a Saturday appointment which was great us. I like that they confirmed the appointment and had a electronic Covid form to fill out the day before. The technicians arrived within the 30 min window given. They were extremely professional. We totally recommend getting your ducts cleaned out by this company.

Pei-Wen Wang

Excellent service. Very thorough with all the ducts and vents! From booking to arrival to cleaning, all throughout the process I was very pleased. Highly recommend!

Matthew Della Valle

I needed to get my rental house cleaned real fast as I had people moving in. I called this company and booked an appointment. I could not attend the date so I sent my dad. My dad has been around the block so not so easy to please. He had nothing but amazing things to say about every detail. Professional and clean staff. Taking covid very seriously as my elder father would require. They even took the furnace apart and cleaning the unit. Not your average duct cleaning company. Would only recommend this company.

P K

Had Vacu-man come out to do our duct cleaning and they did a great job! Was hesitant at first considering the pandemic but it needed to be done. They assured me they take it very seriously and when the crew showed up they did exactly that. Top notch, great service. Would recommend with no hesitation. Binbrook , ON

Vera B

Very good service was performed on my furnace and vent's. I would definitely recommend them.

Andrew Maksymiw

Great service and I would recommend to anyone looking for duct cleaning.

Kim Subscriptions

Extremely pleased with the service I received. Ryan and Jordan were extremely thorough. I can’t believe how much lint came out of my dryer vent. I clean the filter with every load but there was so much that got past it. I feel so much safer knowing it’s clean and not a fire hazard. Thanks guys!! Would recommend to all my friends and family!!

Christina Scicluna

We hired the services of Vacu-Man for our furnace and duct cleaning. We were given a recommendation through a neighbour. The staff were very professional, friendly and knowledgeable from the initial telephone call to the actual service. The service men were polite, very clean and did a fantastic job. I would highly recommend this company!!

Patrycia MacGougan

Both Ryan and Jordan were excellent representatives of a friendly company. They were on time, professional, courteous and really took the time to make sure everything was done properly. It was unreal seeing the built up debris they got out. It was comforting knowing I had a licenced technician working with my furnace! If raises are in question these two young men deserve one! I highly recommend this company to anyone looking to get their furnace and vents cleared out. #worthit

Marc Bernard

Very professional work. Would recommend.

Lisa

Great experience from start to finish. Would definately recommend. Quick and Easy process, leaves no mess. Price is competitive and everyone is very professional. Don't hesitant to call them.

Yvonne M

They arrived on time and the technicians were very nice, thorough and helpful in educating us in the whole procedure. Would highly recommend!

Irene Winter

The two gentlemen were very pleasant and professional. However as a senior I would appreciate when price was quoted that it included tax. I did find the service expensive.

allan davif

Did a Great job and helped us out with follow up. 2 thumbs up

Dianne Russell

Very professional, prompt, and explained everything being done. Extremely happy with this company.

Sam Smith

We were so impressed with Vacuman’s process from start to finish. From the call to book our appointment to the day they arrived and cleaned our system, they were efficient, professional and courteous. Thanks Vacuman! We will certainly be calling next year!

Kathryn Bernar

Straightforward booking, excellent covid protocols and even offered a deodorizer when we mentioned smoke from previous owners. Super pleased with the quick and quality service.

Lorraine MacDonald

Very professional and knowledgeable staff. They did a fantastic job. Highly recommend them.

Gary Holden

Ryan and Dawson did a great job cleaning the furnace and all vents. Ryan even showed photos of what was removed and took time to explain the full process. Great customer service.

Martin Hastings

The Vacu-Man team were great. They arrived on time and were very professional. They followed excellent COVID-19 safety protocols and left my home spotless. I also had a few questions about issues I was experiencing with two of my air ducts and they took the time to explain to me in detail the problem I was experiencing and provided me with suggestions and a range of options to solve the problem. This extra service was above-and-beyond and was greatly appreciated. Customer service was very attentive and responsive. They even slotted me into an earlier timeslot following a cancellation. As a new homeowner, Vacu-Man will be my go-to guys moving forward for duct cleaning. One less thing to think about.

Hugh Milne

We would like to thank Chris and Branden for a great job. We had checked around and went with this company and are so glad we picked the best. Thanks again guys we will pass the word around for sure.

Sam Mattina

Got my vents and Ducts cleaned by Vacu-man. The team was professional and efficient. Highly recommend them for future service. Great job.

Christina Birmingham

Awesome service! The team were conscientious about every aspect of the service. They went over and above to "reinstall" my dryer vent that was never secured properly from day one! 100% would recommend and use them again!

Bill McCready

in spit of the heavy snow fall the night before, they arrived right on time that morning. the 2 employee's got straight down to business, were quick, and efficient, even the cat came to say hallo, he usually steers clear of strangers. when finishes, they cleaned up everything. we were very impressed with the service. would recommend them anytime. Chris and Bill McCready

Linda Deys

We were very pleased with all aspects of this experience. Great local company offering great professional service. Highly recommend this company!

Vanessa S

Amazing, professional and polite! The office called the day before to remind me the crew was coming at 8 am tomorrow. On the dot at 8 am a very professional polite crew knocked at my door. The crew was amazing they even returned a key that fell down the floor vent years ago. Highly recommend I am a very happy customer!