Reviews of Richmond Dry Cleaners Ltd (Cleaning Company)

shaun Zwicker

Prompt service

Keith Sullivan

Friendly prompt service

Tiffany Clark

I have been dealing with Richmond's for over a year now for my spouses shirts and my suit dry cleaning. The shirts are done the same day if I like (I never need them that quick anyhow) and if I forget to pick them up they call me and remind me (we don't have ton of dry cleaning so that can happen). His shirts are always crisp and clean and with the price I LOVE that I don't have to iron them and he looks even sharper in them (based on my ironing :-)) since they are so nicely pressed. I always get friendly and quick service.

Benj Decker

Richmond Dry Cleaners always, always exceeds customers expectation! The staff are 150% dedicated to their jobs. And that is to absolutely meet every customer satisfaction. ????????

Kelsey Hope

Don and his incredible staff provide the best quality of service and do it all with a wonderful smile! I don't trust my business to anyone else!

Keith Winsor

Great service and a friendly staff, why would you consider going anywhere else. I highly recommend Don and his staff for all your dry-cleaning needs.

carrie heitrich

Always great service when you go to Richmond Cleaners, very friendly and always do a great job thank you

Michael Arend

I have dealt with Richmond Dry Cleaners both commercially and personally for years. I am delighted to say that the ownership and staff of this local business are committed to providing high quality service worthy of praise... at reasonable prices. I have had alterations done, cleaning of suits, jackets, pants, my son's uniform (including sewing cuz I can't sew to save my life). Commercially I have had hundreds of coveralls and jackets and gloves cleaned each and every day for years. Every small business has its hiccups but it is the commitment to exemplary customer service that has had Richmond Dry Cleaners over-come any minor issues. I am greeted by name. Upon hearing my name in conversation people come out to meet my wife or kids. I have received assistance at 10pm at night to get me my things when I forgot to go get them. You can't beat this kind of service, which is why I will keep going back to Richmond Dry Cleaners. GIVE THEM A TRY AND SEE HOW THEY CAN INVEST IN YOU! YOU'LL BE HAPPY YOU DID!

Judy Amendt

Friendly service. Excellent cleaning job on wool leather jacket.

J S

Excellent service!

Matt Yesmaniski

Always great service! Love the cleaning and the alterations when needed!

Norma Alfred

Excellent service...even sewed on my patch for free right then and there wow! Made my day

Edward's Factory Outlet LTD Grande Prairie

Amazing customer service for all your dry cleaning needs. Always a friendly smile to Greet you, to amazing and good quality dry cleaning. Weather you need a rush or next day dry cleaning always done on time. Thank you for amazing service that I receive every time I visit your establishment.

Erica Fisher

Thank you Richmond Dry Cleaners for taking pristine care of my (borrowed) formal wear! Go to place for dry cleaning in Grande Prairie

Alokesh Bagchi

Great Service!

Blind Magic

I have known the Owner "Don" for many years. He is a stand up gentleman that take pride in running a professional business that focuses on customer service. I would highly recommend.

Sebastian Kaczmarek

Good service

Darlene Austin

Have always had good results here, enjoyed the staff however the smell gets me. Don't know what it is but it not a good smell.

Ryan Semchuk

Great service! The staff were great, I came in last minute and they had my jacket cleaned before my event the next day! Don and the team at Richmond's Rock!

Mitchell Lewis

The best dry cleaner in the city. They make my white shirts sparkle! I recommend getting the million dollar collar.

Keith Hawkins

stuff always smells awful when you get it back crouses is definitely the better option.

pamatronics ng

They keep their promises and do a great job. Nice staff too. Cheryl is just awesome!

Barry White

Grat courtesy and service

daryl cameron

Brought them my old winter jacket to have some minor rips and tears fixed up and they did a great job. Highly Recommended. Thanks Again.

Sarah Laskey (LadySarah)

Amazing customer service , probably the best in town . The lady on the phone when I called to get some information, was so helpful, very nice and friendly definitely went out of her way for me !! Would definitely take my laundry there !

David Bridges

well i dropped my coveralls off with brand new green kings to get washed. i get back my coveralls but i get back someone else's used green kings. what a joke this place is. they say they tag everything before it gets put in the washer. yeah right. the thing i have to deal with these guys cause of where my work has it's account at

Clavelynne Daowan

As an employer, Don doesn't care about his employee... These employees are making him good in the eye of the public but never did he care about them... Where they are untitled on vacation, he wont give it to them so they are force to quit, but when they got it, when they come back, their position is gone. Or he never call them anymore... He put a so called camera to spy on the workers... Employees are underpay too...Mr. Don's rock and roll only work for his own good...

Benjamin U

Very Efficient and wonderful attendants

Melissa Dodd

It is with a heavy heart I write this poor review, but after receiving my husband's suit pants with 2 identical tears by the back pockets (and they got dropped off without any damage done to them) I did what anyone in my situation would do and went back to bring it to their attention. The lady in charge belittled me and was extremely rude; constantly repeating how it is in no way their fault and impossible for this to happen in their facility and flat out refused to give any sort of refund or to help solve this problem in any way. I stood there in disbelief as I could not believe what I was hearing, and she had the audacity to say "You're looking at me like I'm crazy." And proceeded to tell me another 3 times how it is not their fault and there is no way it could be, and they were most definitely dropped off with tears in the pockets as it was from wear and tear.. I replied that she could possibly be right from the wear and tear, but I'm not stupid they weren't dropped off like that and she doesn't need to repeat herself over and over again. She STILL continued to repeat herself and say how it is no way their fault and there is no way they would ever give a refund and it wasn't until I burst into tears from being treated so terrible, that she finally said they could "try" and fix them but she guarantees it would look terrible. I replied and said you are clearly too busy and don't want to take the time to help out and she then rolled up the pants and handed them back without the hangar I brought in with me. My husband stopped into the store shortly after to talk to the owners (not wanting any sort of reimbursement JUST to say this is not professional to berate a customer to the point of tears) as he knows them personally and either the old owners sold the store or the manager was pretending to be the owner, but he had the same story and absolutely flat out refused to take any responsibility for their actions and behavior/word choice. I am not a difficult customer to deal with and all I can say is this lady could've been 100% right in this situation, but there are a million ways to explain it to a customer who has been giving your company business for the last 5 years instead of being extremely disrespectful and refusing to keep a professional behavior. We will certainly miss the old owners as they were amazing to deal with, but the new management is dispicable. There are signs around the store stating they value their customers and to have a good clientele relationship, but clearly choose not to follow this. It is with a heavy heart that we will no longer be choosing Richmond Dry Cleaners to give our business to as I refuse to be treated like this again.

steve kavanagh

Great job guys! Thanks!

Karim Imadouchene

Great job! The Richmond Dry Cleaners team is always doing an excellent job on cleaning coveralls on time, Thanks and please keep it up! Karim

Chris K

They do a solid job on our work coveralls.

Louise Heatherington

Huge shout out to Don and the staff at Richmond Dry Cleaners for going above and beyond for my daughters grad dress! Best service ever! 5 STAR RATING FOR SURE!! Highly recommend this place.

Peter Meyerhoffer

I have used Richmond Dry Cleaners for several years now for my suits and jackets. They are always ready as promised. I had to replace buttons on a jacket and the service was very quick and inexpensive. My white shirts like new again after being professionally cleaned by Richmond Dry Cleaners. Great quality work and friendly staff keeps me coming back.

Warren Murray

Have been using Richmond Dry Cleaners for all of my cleaning needs, their great friendly customer service and top quality workmanship is TOP NOTCH! Thanks Richmond Dry Cleaners!

Wendy

I will give them a five because they resolved a problem that upset me.

Daniel MacFarlane

Been coming here for 5 years for work and for personal things and never had an issue.

RhondaHenry Pelster

Don goes out of his way to take care of your dry cleaning items and gives awesome service. He went above and beyond for me with my custom made curtains that needed extra special attention! Also at previous visits I have had a great experience with the staff.