Reviews of Graces Home Cleaning (Cleaning Company)

Kadie Wood

I was referred to this company by one of my friends and got ahold of Melissa and she was very happy to help and super easy to deal with and her company has pretty much the best hourly rates going and was very thorough with her job and will definitely be calling her when needed again and also refer her to others

Angelina Pottie

My fiance and I moved and I hired Graces Custom Home Cleaning because the previous tenants in the apartment have not cleaned the entire year they lived here. (Or thats what I would assume from the state the apartment was in). Melissa spent about 5 hours cleaning from top to bottom and when she left everything was sparkling. Not to mention she was so kind and down to earth. Would definitely hire again in a heart beat!

Lindsay Redman

Melissa is very professional and kind - she will answer any questions with prompt replies and a wonderful attitude. It you have any anxieties or hesitations, she will put your mind at ease. I was very anxious about having people see my messy house and having to deal with it, and she reassured me with empathy and compassion. They did a fantastic job doing the deep clean my house was in desperate need for; everything was immaculate and you could even smell the difference when they were done! I only planned on getting a one time cleaning, but will probably ask them to come back for regular up keep! Highly recommended this fantastic company!

Helen Windsor

I don't even know where to start. I live in Ontario and was travelling home last week to Nova Scotia for my daughters wedding. She was busy at work and something fell through with wedding accommodations which made life for my daughter just a little stressful. As we were driving, I thought about helping out a bit by having her home cleaned. Well....Melissa is an angel. She rescheduled a cleaning she had so she could help my daughter. She cleans windows and fridge. Now I get a cleaning service here in Ontario once a month and there is none of that. The wedding was in Cape Breton so when my daughter and her new husband got back from the wedding she was sooooo happy. Thank you Melissa and your team. I have now cancelled my cleaning service here in Ontario and will look for someone like you. :)))) Melissa is easy to communicate with and very professional. I could keep writing but this cleaning company is the one to go with. The best.

Shauna O'Brien

We’ve been clients for a few months now and have been so happy we found Melissa and her team! We started with a deep clean and have been having biweekly service ever since. Friendly, flexible, reliable and thorough. Highly recommended :)

Christina

Excellent attention to detail and very accommodating to my busy schedule. Melissa is very friendly and provides very a very personalized service. Definitely one of the best cleaning services in the HRM!

Anthony Maclellan

I rented a apartment that needed a good detailed cleaning, they were on time an left the place spotless I now have a regular cleaning by weekly an couldn’t be more happy with this company’s work

Monica Carroll

Graces Custom Cleaning is fantastic! They were very thorough and our house looks amazing. Melissa and Alex were very friendly and we look forward to seeing them again.

Heather Fultz

Booked for a move-out clean for my elderly parents (in their 80’s). They asked to rebook and we even gave wiggle room for their rebooked date. The company (Melissa) sent an email saying 10:30 appt would be closer to 1 o’clock. They (Melissa) did not return my phone call OR show up! Two days out from new owners’ walk-through!!!

Chance Murphy

Hired Graces Custom Cleaning to Deep Clean my home. Amazing! Best Cleaning service in Halifax. They did so many extras, even my dogs bed.

Patricia Whyte

Amazing work and friendly service!

Alex T

Used a mop on unvacuumed floors so the floors had dirty dried water marks everywhere. No countertops were wiped down, no windows washed, not bathrooms cleaned. But I was told everything had been completed. She even told me she would come back to fix the problem and didn’t show up when she said she would the next day. Then she said she would refund me 130$ and she then stopped responding to my calls and texts. DO NOT HIRE.

Tyler Penney

Heard about this cleaning service through a friend. They were on time, transparent and fair pricing. Got my bang for my buck. 10/10 would recommend. If you want the job done right: call Graces

Helen Burke

It's not just that this service has all the excellent marks. She rightfully deserves them. I think you'll see this too if you try.)

Beth Sala

First of all when I contacted the owner Melissa she was so accommodating and friendly. She really took the time to understand exactly what I wanted from her service. Once completed I was so impressed at how thorough the girls were and their attention to detail was impressive. They went above and beyond and it was the most satisfied I have ever been with a cleaning service. I would not hesitate to call on them again and would highly recommend them to anyone looking for a professional and dependable cleaner.

sherry spencer

I booked this company to clean my house for a military posting and was stood up. I tried calling them the day before and day of to confirm and they number doesn't have a voicemail. Very frustrating when you are already stressed with moving.

Percy Beals

They are the best!!!!!!

Susan Van Iderstine

The best cleaning service I have ever used. They did a deep clean in our dusty, dog-hairy house, and everything was pristine when they left. The house smells fresh throughout, and there’s not even any dust left to float in the air. Very nice people, as well. I’m so glad they were able to fit us in for regular cleaning going forward.

Nik Liptrot

Melissa and her team did a excellent job cleaning my apartment

Amber Wood

Very well done , will use this service again , a very professional job. Thank you.

Angie Clow

Thank you for the amazing job done at my home today! It was a full deep clean and was well worth it. I had no clue all the little details they would do on top of the basics which were badly needed. Now we’re on track for regular upkeep with biweekly cleanings. They even had to work around my two golden retrievers who are the main reason we needed the cleaning in the first place!

Mark Sanii

Very happy with Melissa and her team. They where fast and very detail oriented. Our apartment has never been this shinny! Would highly recommend!

Wallace Wilson Family

Melissa is a truly wonderful person. I hired her cleaning service to do a “move-out” clean, to clean up after sub-letters moved out of the apartment my daughter is leasing for school. Melissa sent photos and contacted me, the before photos are atrocious and I feel guilty sending anyone in there without a hazmat suit. Nothing phased Melissa. Not the mouse droppings, the grease covered walls, the unmentionables in the bathroom. She sent photos and just carried on. i feel very fortunate to have had her help. She even had to move leftover furniture bits and personal effects from the junk the sub-letters left behind. There were 2 cleaners and they ended up staying an extra 2 hours over what I had booked, in order to get the job done. That is really above and beyond. In addition, she is funny. A pleasure to deal with all the way around. I highly, highly recommend. 5 stars!

Barbara Morrison

Melissa is a wonderful person, as is the lady that comes with her. They did such an amazing job on my home. I would highly recommend Grace's home cleaning. They do everything and more. Tks ladies ????

Moutaz Fahad

They did a terrible job cleaning my place. I was charged $770 for 6 hours of "work". The carpets were not deep cleaned although I paid $200 for it. Walls weren't cleaned. Some window sills left dirty. So many cobwebs still around the house. They asked me to create a list for them which I did, and many of those items weren't completed. They arrived in a taxi with very little equipment. I'm in the process of trying to get a partial refund and nobody will answer me. I absolutely do not recommend.

Tiphany McLaughlin

Melissa thank you for come out and you did an amazing gob cleaning my house and I can't wait to hire you agian in the future very professional

Sarah Nersesian

Scheduled them for a cleaning they didn't show up the first day with no notice and then when inquiring an hour after they were scheduled they informed me they could no longer make it. We rescheduled for a second day where again they were late with no notice. I called them to ask where they were and they had car trouble which means I spent an hour waiting on them. They did the cleaning which was fine (not $380 worth) and then proceeded to call both me and my husband 3 hours later leaving voicemails and text messages and 5 emails requesting payment with no professional invoice delivered. Would caution against using these individuals if you want any kind of professional service.