Reviews of Norse Heating & Fireplace (Cleaning Company)

The Zen of Why Coaching “ZenofWhy” Lisa Petr

What a fantastic company! Colin and the gentleman he works with were professional, friendly and did a fantastic job. I highly recommend this company. Very satisfied with their work and customer service.

Kelly Klassen

Just got my chimney cleaned and I'm happily impressed with Norse Heating. Quick, professional service, really friendly guys. They were careful to keep things clean while they worked, and I appreciated that they made the effort to show and explain to me how well my woodstove was working and the amount of build up I had. I would not hesitate to recommend Norse to anyone needing service and they will be my only call for my future servicing needs. Thanks guys!

Drew Vespers

THE WORST...terrible customer service. We had Norse in to service an issue with a gas fireplace that was installed by them. They didn't fix the issue, but charged us $150. We then called them to come back and fix the issue and for the past 6 months have been getting the run around. They first said, "The tech will call you back." No call. Then we were told the tech had left the company and they had no one who could repair gas fireplaces, so the owner would call us. No call. We've continued to follow up with them for 6 months now and they refuse to return our inquiries. Buyer beware. Be smart and give your business to an honest company who actually cares about it's customers and reputation.

Rogue Waves

Norse have been reliable and professional when we've used them to sweep out Chimneys. We had a Flue to insert connection fail due to the shoddy workmanship of another company and Norse fixed it for free. Would highly recommend Jamie and team.

Ten Bears

These guys came and cleaned my chimney before Christmas, i lit a fire and my house filled with smoke, stove would not draft every time I tried the house filled with smoke. I called them a few times and emailed all before Christmas and no response, I let it go over the holidays than started calling and emailing again, still no response, to this day no response. I called another company and they came and cleaned it, and showed me how much stuff came out it was almost completely clogged...I can deal with people messing a job up, I get it it happens, come back and make it right no big deal but ignoring me after you get my money is trash, if I could leave zero stars I would.

Brian Lawrence

Easy to work with, respectful, and friendly.

jacob gregory

Very friendly service, very thorough cleaning job, with an excellent explanation of what was involved with the process. Highly recommended.

Comox Valley Electric

Just had a chimney sweep done along with an inspection of our wood stove and flue. Can't recommend Norse Heating highly enough - they are first class professionals! Great service, tidy, thorough and they took the time to give us a detailed report of the condition of the flue. They even did a small repair on the collar at no charge. Their rates are reasonable and their service is first class! Wish I could give more stars.

Jean Young

I would recommend Norse Heating highly. A very thorough and professional clean, answered all my questions and finished with a draft test, which my other sweep never did.

jeannette reidguiding

Great company! Friendly and very helpful! Got the job done for a very reasonable price! ????

Mike Grinzy

Outstanding in every respect. Very through, professional. On top of that, it was economical. We didn't arrange a price prior and were astounded at the price at the end after a very hard cleaning job. Cannot say enough. Thank you so much Jessie !!!!

Chris M

Jamie has a great work ethic and a vast understanding of how wood stoves work and the knowledge he displayed was very helpful to us. I would recommend Norse Heating any day over the other guys.