Reviews of BELFOR Property Restoration (Cleaning Company)

Rob Reynolds

Excellent Company! They helped me without hesitation.

DonnaJo Laprise

Brendan MacDonald came out to look at our ceiling in the bathroom as there was water dripping from the fan. He was very friendly, very helpful. And went above and beyond for us. I highly recommend Belfor, they put the customer first.

Danielle Simpson

Darren, Branden, and Blair attended to our basement flooding accident in the huge rainfall of September/2021. Even though it was a busy time for the team, they made us feel like we were their top priority. They were efficient and thorough and made themselves available to answer our questions. They took care of the emergency restoration of our basement, handled communication to our insurance company and also made sure to inspect for the potential long term damage to our furnace and water heater. They truly went above and beyond in their communications to help us first time home owners through this tricky time and made us feel safe in our home again. We are beyond grateful to the team, especially to Darren who was our main point of contact throughout the event. Thank you!

Jennifer Weedon

We had a flood in our kitchen at the beginning of March. Darren from Belfor came in and walked us through the process and kept us updated on everything along the way. He went above and beyond to make sure that we were happy with everything that was going on. Had it not been for our horrible insurance company (Scott Stanley Desjardins) holding up the process while they spent 2 months “reviewing the file and deciding on approval” our kitchen would have been done in less then 2 weeks. It is now July 9 and we just now have a finished kitchen due to the delay with Desjardins. Belfor did beautiful work in our kitchen and we couldn’t be happier with the end result. Bottom line is, if you need disaster restoration, call Belfor as they are awesome and genuinely care about their customers. Stay away from Scott Stanley Desjardins because they are useless and do not care at all!

H. David Goldsmith

Due to a broken supply hose on our dishwasher, the kitchen island in which it was situated was damaged and the ceiling in the family room below was flooded. We had a considerable delay while the insurance company looked for ways to shift liability to the appliance manufacturer which was quite frustrating. However, eventually Belfor was given the green light to proceed and our experience changed very positively. First we were introduced to a delightful woman named Maggie. Her role was to coordinate, schedule and manage all of the stages of the repair process. She is a wonderful person with whom to work. She communicated constantly with us letting us know what work would be done, what day, what time and about how long it would take. Quickly realizing that as retirees we like to sleep in, she tried her best to schedule afternoon appointments. As we have two energetic ShiTzu puppies, Maggie always called about 10 minutes in advance of workers arriving to let us get the dogs isolated. The workers who came to do the work, Adam and Greg were a treat to have in our home. Beginning with their first visit they always arrived masked in accordance with the pandemic guidelines immediately putting us at ease. They were outgoing, polite and excellent craftsmen with their finished work looking better than when the ceiling was new. We are now waiting for a cabinet making company to complete the replacement island. Maggie stays in touch, keeping us informed of estimated completion time and scheduled installation, plus coordinating sub-trades like electricians who will be involved shortly. Our experience was frustrating at first while Belfor was kept on hold by the insurance company and also by the pandemic, but when turned loose our experience with Belfor, especially with Maggie, Adam and Greg has been nothing but positive. I would use Belfor again, or recommend them to a friend in a heartbeat!!

bone head

Belfor came out immediately after I called them within a half hour to give me a quote for mould removal. The very next day Brandon a very professional man came with covid mask on and did a fantastic job very quickly. I would use Belfor again :)

Bill Hunt

Out of 5 stars, they get a 6!!! Fantastic restoration of our flooded basement in south Windsor. Timely, professional, with some of the most skillful finish people I have ever seen. On top of that, it is a 2 hour round trip to Windsor and they were finished before most others on my street! Basement is now the nicest room in the house! Pro's all the way! Thank you!

Linda Dienesch

Belfor was very professional, knowledgeable and quick to respond. The employees are hard working and customer first attitude, so nice to have in my home during a disaster, they made the situation so much easier an less stressful thanks Michele, Thomas, Jason, Menaka for your hard work. And special thanks to Blair and Brendan helping us and answering questions an providing excellent service and care. I would highly recommend this company for everything you need!

Michelle Higgins

Very poor service .. horrible staff .very rude ... Will never use belfor again nor will I refer anyone I know to belfor worst experience ever wish I could give no stars

Darrell Lackie

I had a large tree limb fall on my roof. Brandon and Darren arrived in less than an hour. They were able to assess the situation and saved me from having to make an insurance claim. Both reps were very polite and professional. They even helped me with the cleanup. Highly recommend this company!

Heather Goetghebeur

The gentlemen that cleaned the area on the corner of grand & Victoria did an amazing job. I can not express how fantastic the area looks. They worked so hard in the pouring rain. Great job!!!!!