Reviews of The Cleaning Authority - Burlington-Oakville (Cleaning Company)

4130 Morris Dr, Burlington, ON L7L 5L6, Canada

Average Rating:

DESCRIPTION

We have the information of real people like you who are buying the services and products of The Cleaning Authority - Burlington-Oakville (Cleaning Company) around Burlington territory (Canada).

As of day this business gets a score of 4.5 stars out of 5 and that score has been calculated on 126 reviews.

You must have seen that it reaches an reviews average is almost the top, and it's founded on a large number of opinions, so we can say that the valuation is very reliable. If people have bothered to leave their review when they've done well, is that it works.

You know that we don't usually stop to set evaluations when they are correct and we usually do it only if we have had a problem or issue...

This Cleaning Company belongs to the category of House cleaning service.

Where is The Cleaning Authority - Burlington-Oakville?

REVIEWS OF The Cleaning Authority - Burlington-Oakville IN Burlington

Tanya Corkum

Dana and Martha always do such a great job of keeping our house clean. I love especially how they fold the towels in all the bathrooms and make us feel we are on a vacation.

Carolyn Swora

So grateful for the team of Marta and Sabrina!! We’re so glad you’re back. We appreciate all you do

Nikki Mike

It is always a special treat to come back to a sparkling home! Thank you Carolyn, Alyne, and Sabrina!

Zachary Beckwith

Being using them for years. Stephanie is the best! Very nice to have around and does an amazing job.

Alan Edgar

I was really happy to see Lauren and Dorothy back to take care of my house yesterday. They always do a great job and are upbeat and friendly as they go about their work.

Philippe Brisebois

Thanks for the great work cleaning our house, with 3 kids not trying to help keeping house clean, feels great to see our house clean for at least a few hours :) Thanks Dorothy & Lauren for your professionalism and happy to have you back following lockdown... :)

Lynda Steele

Rachel and Maya do a wonderful job of keeping my house clean and fresh smelling. My stove top sparkles when they are done, and the dog hair is gone. They are friendly and efficient.

ron Turner

we are pleased to relate that the cleaning job the girls do for us is excellent.We are very happy with the results.f

Eat Your Heart Out- Cakes by D

I've been using The Cleaning Authority for some time now and I can always rely on a consistent clean. It is a great comfort to come home to a freshly cleaned space. Thank you Stephanie for always doing a great job! I would and do recommend this service to anyone looking for a reliable company.

Jason Farrell

Just started using their services for standard home cleaning and so far its been great. Assessment of home was professional and price was reasonable. Will update in a few months to see if services continue to be consistent.

Susan L

I called them today and a fellow answered the phone in Maryland, U.S.A.

Kelly MacDonald

Have been a customer for years. Professional and great customer service. Our latest clean by Rachel was again top notch! Such an awesome feeling coming home to a beautifully cleaned home!

Megan Rate

Teri, Mary, and Rox do a great job on my bi-weekly cleanings. Especially during this difficult time, they accommodate kids and cats and my husband working from home, and still manage to do a thorough job. I love the little touches like folding the toilet paper and arranging stuffed animals. Highly recommend.

Dusty Miner

We have been using the Cleaning Authority for a couple of years now. they run a great company. Stephanie has been our cleaner and she is amazing!

zelenka08

Stephanie is fantastic!!! Don't know what I would do without her!!!

Matthew & Brittany Ockrant

With a new baby at home my husband and I cant find the time to clean the house so we have the Cleaning Authority come in every month. The girls (Carolyn and Olivia) that service our place are always pleasant, on-time and meticulous about our cleaning needs. If it weren't for them we would be under a pile of dust, cobwebs and whatever else mess piles up. Thank you for taking this one chore of our plates!!!!

Daniella Aitken

Jolene and Stephanie G. did a brilliant job on our house today!! Extremely happy with their punctuality, attention to detail and how accommodating they are having to work around my father who just had heart surgery. Would definitely refer these ladies to everyone I know!

Magdarl John-Efe

This is a very unreliable service. I signed up for the biweekly service and never missed a schedule or payment. After 4 cleans, they sent an email saying they could no longer provide service with no notice or reason given for their decision. The cleaning service itself was okay but they would constantly miss spots though when you bring it to their attention they would courteously clean the missed areas. To get a proper clean, you have to supervise them which isn’t always feasible because you most likely don’t have the time to supervise. If you want to sign up with them, be prepared for a less than satisfactory clean in addition to being left hanging. Don’t take my word for it. Just Google “The cleaning authority reviews” and see the hundreds of negative reviews out there Look at the reviews from independent sites like glassdoor.ca. I should have researched them better before signing up for sure.

Bruno Capuano

Sam, Sabrina and Mallory are amazing. They are so professional and quick. In these days, when we are all working from home, we even didn't notice them and they perform a great job !

Brent Wolfram

A quick note of appreciation to Lauren, Marta and the rest of the cleaning team at The Cleaning Authority. Not only is the house clean, but our pets are very excited to have the girls visit every week and give them some extra love! Thanks!

Ryan King

We have been customers for about 1 year and have been very impressed with the quality of service with The Cleaning Authority. They owners have also been responsive to any questions or comments we have had. A shout out to Mallory and Sabrina who did a great job yesterday and fast too!

Oliver Beckwith

They always deliver and excellent cleaning and are accommodating. Great service

Nicole Murray

I contacted TCA a month ago to get a quote for monthly or bi-monthly cleaning service. Their website generates a rough estimate based on the information given. I was able to book an in-person quote very quickly, and John stopped by two days later to give me a quote, and some quick tips to make cleaning easier. I booked in immediately and got set up for the following week (amazing!) for bi-monthly cleaning sessions. I was given a rough time of when they would arrive. They got straight to work, and were extremely kind when I talked with them. Honestly my fiancee was very hesitant for the cleaning service, but just seeing that first clean after only 2 hours, he was convinced. I got a million pictures, and a phone call from him praising the work that our cleaning team: Carolyn, Tristen, and Katrina did. We've now had our 2nd clean, and we're still just as impressed as we were the first time. Their prices are amazing, their customer service is fantastic, and their cleaning is well worth it.

Lisa Bradshaw

Disappointed in the services provided. Not a deep clean by any means - completely superficial. Dust left in corners, dust under objects. They are here and gone within an hour or so.

Danielle Downie [Staff]

Teri and Roxanne did a very nice job on our home. They are very efficient, friendly, and professional.

Jennifer Read

I am so incredibly happy with my decision to hire The Cleaning Authority to look after my home! The care and love they show my home is awesome and Sabrina & Marta have been so wonderful! Great earth/pet friendly products, staff and service! We couldn't imagine our life without you guys now! Thanks ladies for all that you do...you are so appreciated!!!

Ramita Singh

Sarah and Richelle always do a fantastic job of leaving our home spotless! Not only do they clean the home wonderfully, they always have a smile on their faces! Thanks girls!

Susan Huizinga

Hiring the Cleaning Authority was the best decision I made this year! With our busy schedules it's sometimes hard to keep up with cleaning as well. No worries! Stephanie from Cleaning Authority makes our house look amazing! Super clean, attention to detail, and very efficient! Super friendly too! I highly recommend!

Darko Delic

I am very happy with Roxanne and Teri my cleaning authority ladies!! My osteoarthritis keeps me from just the basic cleaning. My place is spotless and they have no problem with my baby(dog)!! Thank-You Cleaning Authority and my cleaning authority ladies ????

Fatima Haider

Our initial clean up with the cleaning authority was today. I would like to thank the two girls who did an excellent detailed clean! They were punctual and polite and the management’s dealing with us was also very professional.

Nalini Ferreira

Montana and Lottie do a great job cleaning my house :). It’s so nice to come home to a fresh smelling and squeaky clean house. Thanks ladies!

Rahul Bhatt

Nicole Marie

Professional, friendly the best cleaning service I have ever used! I just wanted to say thank you for fitting in my first service in so fast and last minute. I don't think my house has ever been so clean! I love the little touches you do with the hand towels and toilet paper. I feel like I'm at the Ritz!! Thank you and please pass on my sincere thanks and appreciation to your team of wonderful ladies, Meghan, Monica & Carly.

Beverly Johnston

Cleaning Authority is an excellent company for cleaning my very large house. Megan and Sarah did an awesome job getting my house all ready for Easter. Thanks girls!!

Alysha Bayes

I've been using TCA for many years. I look forward to them implementing a vaccine policy and hope other small businesses follow their lead and develop one.

Jessica Mooney

Hannah & Rachel did a fantastic job cleaning my house. It's a great feeling to walk into my home, after someone else has cleaned it for me!

Ian O'Neill

Great job by Steph. She is incredibly detailed and thorough every time she cleans our home. Not only that, she is extremely personable. I don't know what we'd do without her and The Cleaning Authority. 5 STARS!

Haley Pocaluyko

Katrina and Caralyn and all the other ladies who have come by our house always do a great job! They are efficient in their work and have a friendly, warm attitude.

Beth Turner

VERY unprofessional. Didn't show up on time and skimped on services. The owner of this business would rather cancel the service than make things right. Would never recommend.

KELLY YERXA

Great service. Thanks to Lauren and Dorothy for their great work as always.

Dianne Howie

Sabrina and Marta always do a great job cleaning our home. So happy to have them back!

Montu D

Amazing and thorough job. The crew is courteous and diligent.

Rashid N

I am late to write this review due to personal reasons but I here goes. I purchased a 4-5yr old Condo in Oakville in excellent condition beginning of this year, however I still wanted a good cleaning done before my stuff came in. I contacted a few other providers but CA was quick to touch base and show up to view the place & give me a quote. For me the initiative/eagerness is what got them the job. During the visit the person was quick to compliment that it won't need that much work but I was clear and used the term "*I still want them to do a deep clean and make sure they go through everything while it is empty." ... The appointment was scheduled and the two girls showed up to clean the place. I stayed out of their way and let them do their thing. Exactly 1hr and 20minutes later they told me they were done. I was a bit dazzled and didn't want to push them to stay so I left it at that. I touched base with their owner about it all clearly stating that I was not happy with their service. Clearly they don't know what a Move-In Deep Clean is. They did a good job with just cleaning an empty condo (not worth my $70+) but didn't take any time with any details at all. Would definitely not recommend for a move-in or move out clean at all. They might be alright for regular cleaning but it was a huge disappointment as they wasted my time a lot and cause me quite a bit of hindrance when my stuff arrived.

Strong Athlete

We have been using the Clean Authority for a few years now and have been happy with their service. No matter which team has come to our house, they have always done a great job! Recently we had Carolyn, Olivia, and Alyna come do a full clean. They were friendly, positive and a great team to have in our house. Thanks again to the whole team, keep up the great work!

Scrap with Natalie

Lauren and Dorothy do an amazing job cleaning my home. They take care with al my knickknacks and shelving and truly care about the job that they are doing. Working from home has allowed me to interact with them a little (at the appropriate social distance) and they are both lovely ladies. I am very pleased with the Burlington Cleaning Authority.

Violeta Sibana

I am a happy customer of The Cleaning Authority. Staff are very nice, personable and do a very good cleaning job. I would recommend their services any time to all my friends. Thank you.

Brenda Walker

The two women did a very thorough job of making the house clean and tidy. Dust and cat hair all gone. Thanks Roxanne and Teri.

RileysStudio

I love the convenience of the App for scheduling and notifying regarding cleanings. Its also nice to have pre-authorized payments, so I don't have to remember to have cash on hand. They offer a very professional and friendly service. Cleaning is always great. Thanks to Carolyn, Tristen, Rebecca. Happy to have cleaning service able to return.

Jerilee Hunnam

Jennifer Morrison

Rachel, Maya and Emily have always done such a great clean of my house! They are also very friendly whenever I have had to stop home for something while they’ve been here! Thanks ladies!

Alexander Preziosi

We have been using The Cleaning Authority for more than 4 years now, we really appreciate this service because they do a perfect cleaning every time, always punctual and polite, caring with our crazy dog and using friendly environmental products that actually clean and don't leave odors. Special recognition to Stephanie that always does such a professional work with a friendly attitude.

Lina Uribe

I’m totally satisfied with the services of The Cleaning Authority (Burlington – Oakville branch). Roxanne and Lisa do an excellent job every week. They work thoroughly and methodically through every room in the house and leave it sparkling clean! They are also really kind. Three cheers to our team!

Jennifer Gendron

Olivia and Carolyn just completed our bi-weekly clean and did an outstanding job! Such a pleasure to work with and so friendly! Thank you for a job well done!!

Julia Rajic

My clean this week was great! Carolyn, Tristen and Olivia did a great job. I especially love the small touches, like how you folded the toilet paper in the bathrooms. Looking forward to another clean next month. Thanks! Julia

Neil Fenton

Carolyn, Olivia and Mary are always polite and very accommodating to us working from home. Very satisfied with the service.

David Little

Great job by Carolyn and Olivia! Thanks

sue doracin

Rachel does an amazing clean every 2 weeks! We are very happy with The Cleaning Authority and highly recommend. Sue and Brian.

Rob Saulez

Satisfied with cleaning performed, have had several ladies but Rachel has been most often. My house is always left fresh snd clean.

Jason Cyriac

We have been using the company for years. Marta and Sabrina have been the most consistent of the staff that usually visit our home and do an exceptional job and are always pleasant to chat with. We commend their work and the company they work for. Look forward to our next clean! Will try to keep the place tidier in advance to make the job easier.

wendy mccowan

Highly recommend. Sarah and Megan do a great job cleaning. Fast but thorough

Frederick Telmer

Melanie, Adryana & Sara were in and out quickly and performed the cleaning properly.

Anita Herrada-Woodcox

Our team, Marta and Sabrina, do a great job of cleaning our home! Thanks for caring for our home and showing pride in your work. We have tried others but came back to The Cleaning Authority! Keep up the great work!

Andrew Brunskill

Jolene and Lisa always do a great job cleaning my house. I highly recommend them. They are very professional and friendly, and always do a wonderful job. They even cleaned the dust out of my bathroom fan.

Catherine gallant

Lauren and Dorothy do a great job cleaning our home. We really missed their touch during the lockdowns. They have great attitudes, are always friendly and because of them, I have recommended Cleaning Authority our my friends. The Gallants

Erin Metelsky

Stephanie is awesome - super friendly, efficient and very accommodating. We highly recommend her and The Cleaning Authority!

Hugh Turner

Carolyn, Tristen, and Rebecca have been doing a fabulous cleaning job at our house for more than 5 years. Always on time, always efficient, and always extremely friendly and courteous . Simply The Best!

Jennifer Earle

Carolyn and Olivia are always a pleasure to have when they visit to clean house. Always considerate and leave things sparkly.

Tanya Mahbubani

Update: John called after this review and offered a visit from a Quality Inspector, Dorothy, who checked the clean and did additional cleaning where required. Dorothy did a great job! We may give the Cleaning Authority another try with a different team. Initial review: Very unprofessional experience. There is a mandatory two deep cleans when you're a new customer. Photo attached of a quick swab I did of the floors after the cleaners left having finished their "deep clean" - the floors were still filthy, as shown. I emailed John Waller - the owner. He gave me a $50 discount and a "sorry it didn't work out". So in the end I paid $100 for my floors to be dirty, washrooms barely cleaned, no dusting of baseboards, etc.

Melissa Patterson

I have been very happy with the services of the Oakville/Burlington branch. Like all the employees who clean our home, Sarah and Richelle did a wonderful job this week. Our kitchen was gleaming and the bathrooms were spotless. We appreciate all they do in helping us keep up with a three year old and two cats, who I am sure get in the way of their work. Thanks again - the best days are when we come home after the Cleaning Authority has been there. Melanie and Adryana have also cleaned our home and did a wonderful job. I believe all your employees deserve a bonus for their hard work.

Matthew Kerr

Thanks to Carolyn and Tristen for a great clean ????????

Ishita Magar

Their aim is to make as much money as possible off people by doing as little cleaning as possible. After arrival a couple days late, they also came to "clean" my place, which was poor timing.

Leanne Sauve

I take pride in my home and usually keep it extremely clean. Having a new baby, I am not able to upkeep my home to the same standard before baby. My husband thought that he would be nice and have cleaners in while I was away last week. He chose this company as we had recently received a flyer in the mail. I gave one star as it was not possible to give none. I have nothing good to say about the service and am posting this review in the hopes that I can save other people from hiring this company. As soon as I went into the kitchen I noticed the scratches that were left all down our stainless steel fridge. My husband, who doesn't notice anything having to do with the house, had also noticed the scratching right away. My husband had communicated prior to the company cleaning that the stainless steel appliances were not to be cleaned - this was clearly ignored. The damage done to our home did not stop there, as there are many new scratches to our hardwood floor, including one that is about a foot long. The steel drain tops of our bathroom sinks are also heavily scratched now. Needless to say, I would expect a cleaning company to take care in their technique and supplies so that damage is avoided. The extent of the scratches left on multiple surfaces in our home would not make up for even the best cleaning, which this was not. Here are a few highlights: 1. Only 1 of 6 slat blinds were cleaned. 2. Window ledges were cleaned only in some rooms. 3. I assumed he asked them not to clean the basement as it looked as though it had hardly been touched - glass desks had the same marks as before and the tiles in front of the patio door were untouched. 4. Dirt along tracks of sliding doors was left. 5. Dirt at side windows of front door was left. 6. Fronts of mirrored bedside tables were not cleaned. 7. Some surfaces were not fully dusted. 8. Mirrored closet doors at the entrance way were left with cleaning product residue all over them. 9. Neither set of patio doors were cleaned. 10. The inside of the microwave was not cleaned. I could add more to this list, but am hoping that this will give you the general synopsis of the quality of cleaning that this company delivers. In conclusion, I am posting this review in the hopes that you will think twice about hiring this company, and avoiding the same disappointment in having your home damaged to the extent that ours was. My husband followed up with the company about the damage but has not heard back. He didn't mention anything about the quality of cleaning as there is no way that we would allow these cleaners back into our home and the damage done is far more of an issue with us then the money wasted on the crappy cleaning job.

kai helsdon

Hi - just wanted to say I was thrilled to have the Cleaning Authority team back! Carolyn and Olivia were amazing! They were friendly, paid attention as there are a few things that are now different and most of all - they got this place sparking! Looking forward to them coming back - thanks so much!!

James O'Brien

Lauren and Dorothy are the very best. They do such an amazing job and are so conciderate of our busy house, with our dog and baby. They are flexible, punctual, friendly, and above all else, just do a fantastic job. Our house sparkles when they’re finished. Every two weeks we restart the count down until they come back!

Michael Ennis

Always a very professional job done by all the Cleaning Authority crew..Great job by teri and Rox..

S G

I have been using the Cleaning Authority’s services for house cleaning for almost 2 years now and I am pleased with the service they provide. I have a bi-weekly cleaning and find the communication is great and Stephanie is always friendly and pleasant and does a good job taking care of cleaning our home. So glad to have her back!

Bob Harris

Lauren and Dorothy recently cleaned our house and did an excellent job as usual

Naomi Maharaj

We have been using The Cleaning Authority (Burlington) for close to a year. Lauren and Dorothy are so thorough, are always smiling, and have been a pleasure to deal with.

Read Speers

Liz and I are very pleased with the quality of Stephanie‘s cleaning of our house. Also, she’s a very pleasant person and we enjoy it when she comes around every two weeks. James and Liz Millard

Debbie Rogers

Performing regular cleaThe Cleaning Authority - Burlington-Oakville Debbie Rogers Posting publiclyLearn more about writing reviews on Google What do you like about this business? Good qualityGood valueProfessionalResponsiveOn time Did you use this business? NoYes What services did they perform? Add all applicable services Deep cleanStandard cleanMoving cleanOffice cleaning Service not listed ning services for my Father - as allowed with Provincial shutdowns due to COVID. Have used this exemplary service for over 2 years - Consistent professional, detail-oriented service! He has always experienced efficient staff, but his recent dedicated "Lady", (as he affectionately refers to her), Stephanie, is exceptional! Always efficient, ensures all areas are well addressed & is so personable with my Dad. He looks forward to her visit & I am so grateful for her attention to detail & personal engagement with my Father. Highest Commendation!

Jill Smith

We love The Cleaning Authority's service! Thank you, Roxanne, Teri and all the other wonderful professionals. You give us a stress-free and comfortable experience in our home! We are always happy to see you.

Janet Kondraciuk

We have been using the services of The Cleaning Authority for over 2 years. Not only does it ensure that our house is clean but it gives us a peace of mind and one less house chore to do, especially with two young kids. Melanie and Jackie have been an awesome team and I am always really happy to see them. They have a great and positive attitude, do a brilliant cleaning job and ensure I'm always a satisfied customer. And my dog gets extra love when they come. Thank you Melanie and Jackie, you rock.

Theodora Mead

I resumed the services of Cleaning Authority Burlington on my return from overseas and happy to find that they have maintained their high level of standards. It was such a pleasure to know that I have Dorothy and Lauren as my cleaning team. They attend their tasks with enthusiasm and have such happy and cheerful dispositions. They work efficiently and I very much appreciate their diligence, consistency and overall work ethics. Dorothy and Lauren take immense pride in ensuring my home is cleaned to my expectations. They sort out any issues I may have without a full. Very happy that they are my cleaning team. Cleaning Authority can only benefit from having them as staff members. Theodora M

Mark Snook

Rachel did a great job cleaning our home. I am sure it is tough when people are home working, but she was accommodating. I am very happy with the level of clean (dusting, floor washing) in my home and would recommend the service to others. Thanks Rachel.

Alhad Bakshi

This company was recommended to me by a friend. When I returned home, I was shocked to find that not much had improved. The job was low quality and of little benefit.

Lexi Currie

Nick S

I have Sarah and Richelle that come and clean our home. They are always friendly and smiling. They work hard and do a great job at cleaning and making our home sparkle.

Elizabeth Coles

Stephanie has been doing a great cleaning job for us for quite a number of years now. She is very thorough. Also, Stephanie is very pleasant and personable. We look forward to seeing her every two weeks. We are very pleased.

L Chiasson

The Cleaning Authority provides a very excellent and reasonably priced cleaning service. They follow detailed lists for cleaning and it has been a pleasure having them as a service-provider for cleaning my home.

beth plumstead

I have been very happy with the service of TCA in Mississauga. Very thorough and the house always looks great after they've been there. This past week the team of Danielle Campanelli, Valerie Chapman and Victoria Birch were at the house and did a fantastic job. Thanks very much, ladies!

Naome Howe

Absolutely love this organization and their attention to customer care. Also appreciate that they do not use questionable strong chemicals and are friendly and supportive if any changes need to be made. A special shout out this month to Teri, Johana, and Rox. Great job!

Julian D'Souza

We have used this service for over a year and have nothing but good things to say. Sabrina, Trister and Marta are fantastic and professional and very responsive to our specific instructions. We also appreciate the company's use of environment-friendly products.

Courtney Rina

My bathroom floor was not scrubbed, and my sink was not washed. In this business, $300 seems like a complete loss, and I felt like I should have recruited someone better. I hope this review brings value to anyone who thinks about using their services, because to me, it isn't working.

Porkchopfutball

Carmen Lowe

Very happy with Teri and Olivia

Jerry Cutler

Dorothy / Lauren - Young ladies are pleasant and respectful. Do not waste time while doing their job. They are the type of people I would want to have on my TEAM. I would recommend The Cleaning Authority company to anyone looking to have their home / office cleaned due to their team members that comes to clean my home / office. Five Star.

Peter Callaghan

I just had my monthly visit this month and Hannah and Olivia did a fantastic job. Not surprising all the staff at the Cleaning Authority have done great work. I have been using their service for the last two years and I would highly recommend them to anyone looking for a cleaning service in the Burlington/Oakville area.

Shaffiq Rajan

Teri and Roxanne clean our place. Olivia has been helping out the last few visits. They work efficiently and leave the house spotless ! John is very accommodating when trying to switch schedules.

Sara Sidders

Stephanie did a great job on our home this week, it is such a relief to have the house cleaned so thoroughly when we get home. Even the coffee pots were sparkling! Thank you!

Anthony Ippolito

June and I are very pleased with the service and cleaning done by Lauren and Dorothy.

Anna Romito

After several months of lockdown, I was so happy to see Rebecca and Tristen at my door today. The ladies are always pleasant, courteous, and efficient. I find it difficult to accomplish some chores around my home, most especially washing the floors. When the ladies leave I am always so happy to have my home put back to tip top shape. The Cleaning Authority's services have always left me very satisfied and happy that I invited them into my home. Anna

Stephanie D

I was very disappointed with this company. I had set up biweekly cleaning with them and liked that they were going to use natural products since I have young children. For the first cleaning the girls that came were unprofessional and inexperienced, some only been cleaning a few months. One of them broke something in my bathroom (which is ok I understand accidents happen) but she failed to clean up the shards of glass which she left on the floor for my kids to find! They left their cleaning rags and gloves and garbage on my counters around the house. They were out the door when I had to point out that they didn't vacuum some rooms and didn't mop some. They arrived without their mops and buckets and needed to use mine and asked me for my own product to use. They talked rudely to each other and the owner on the phone. What they did clean didn't even look clean and my sinks were still dirty. I have used many other companies before and was quite let down by the whole experience.

Brianna Mcclain

If I could, I'd give them a zero star. I've teamed up with a number of respectable companies that aren't out to reap the benefits out of you. This one won't provide a decent clean and scam you.

Jim Lewis

The Cleaning Authority is well organized and communicates well with us. Stephanie always does a great job and is pleasant and efficient! Very happy customers!

Sandy K

I have been a client of The Cleaning Authority for almost 3 years and I am always pleased with their services. The management are extremely responsive and very easy to get a hold of which I greatly appreciate. Carolyn, Tristen, Olivia, and Hannah did a wonderful job cleaning my home recently after services had been put on hold during the covid lockdown. Even though I am now working from home, I will continue to use their services since it is such a joy to not have to worry about cleaning. I've been telling family and friends to take the money they would usually use for a massage or dinner out and get their house cleaned, it's absolutely worth it.

Carmen Pertea

I have been using The Cleaning Authority for almost a year on a biweekly schedule. Melanie and Jackie are so professional and competent, they are so attentive to details while cleaning every corner of the areas, living everything spotless. Thank you for doing such a wonderful job for my family! The owner should be proud to have you. You deserve 5 Stars.

Ron Davidson

We have used the CA for years and always look forward to Stephanie coming by. Our home sparkles when she’s done. Thanks for the great effort!

Manbir Dixit

I was considering to choose whether or not pay them to clean my house. I accepted it, and my house was cleaned, but not extensively. Basically, the bedrooms and living room was not as clean, which is why I'm writing this review to caution others, this may happen to you.

Jacqueline Honeysett

Just wanted to say thank you to our cleaning crew Meg, Sarah, Katrina and Brittany our house was spottless and clean. I always enjoy walking into a clean home.

Jillian Aziz

Excellent service. I work from home and Rachel is always very accommodating. Rachel is very detailed, professional and friendly. The house is always so clean when she is done. Thanks Rachel!

Priya Vanoosterhout

Stephanie did a great job cleaning our office, 10/10 would recommend!

Shehzad Khan

I have been using their cleaning services since last 6 years, highly professional and always perform deep cleaning at their best. I would not complete my review without mentioning the name of cleaning team Teri and Roxanne who has performed extraordinary cleaning since last two times.

Todd Jamieson

Stephanie does an amazing job and is extremely professional at every visit! Highly recommended.

Nicolas Mejia

To be honest, the people who run this place are incompetent and unwilling to engage. It's a total mess, because little appears to go well with the customer when working with them, since their task is never completed.

Amanda McMillan

Very happy with the cleaning team at cleaning authority. Carolyn and Olivia did a great job today! Dana is always flexible when I need to make changes.

MGM MGM

another great job done by Dorothy & Lauren. as always it is nice to come back to a fresh and clean home!

Tracy Hawkins

We have been using The Cleaning Authority in Burlington for almost a year now and have been thrilled with their service. Communication is outstanding, they have a great app that provides my cleaning rotation and up coming cleaning dates. Rachel is our regular cleaner and she is fantastic! Very friendly, always on time and she never misses anything. She leaves our home spotless and smelling great EVERY SINGLE TIME. I would highly recommend this company.

Rosalind Reycraft

Sabrina & Marta are efficient & thorough. We appreciate their professionalism.

Diana Lenartowich

We just started using the Cleaning Authority Burlington and I have been VERY happy with the results so far! I look forward to their monthly visit...its the best feeling to come home to a clean house :) I am super impressed with their customer service as well - on a recent visit they knocked down a curtain rod while dusting but they left me a handwritten note apologizing, the owner called me right away to cover the cost of the damage, and everything was taken care of quickly and without negotiations. I also want to give a shout out to Stephanie and Meghan - thanks for your great work the other day!!

Maureen Callaghan

We are always so happy when Stephanie comes - we seriously missed her during the Stay at Home! Her work is so thorough and she is always personable and professional when she visits.

Lynn Lynn

Stephanie is a true professional. She is meticulous in all aspects of her work, and a great credit to The Cleaning Authority.

Vanessa W

Sabrina from The Cleaning Authority has been providing service in my home every two weeks for several years. In fact, even when I moved, the company moved Sabrina with us - it was so nice to know we’d continue to have the same trusted service in our new home. She is also great with our dogs and cats! The company does a great job of communicating any service changes due to holidays, etc. I’d highly recommend this company if you are looking for a good, reliable team you can trust!

Kellie G

We are so happy that The Cleaning Authority is able to safely resume their business. Rachel did a fabulous job (as usual)!! She is efficient and thorough and very nice. We would highly recommend her.

Margaret Mcfarlane

I would recommend The Cleaning Authority to all my family and friends because of their efficient and professional service. Their staff are very friendly and always punctual. Also given current COVID situation they have kept in touch and advise of safety measures that are in place.

Wendy Ekstrom

Montana and Lottie have been to our home a number of times. They work well together and do a great job of cleaning. Thanks so much and keep up the good work!

Business Hours of The Cleaning Authority - Burlington-Oakville in Burlington

SUNDAY
CLOSED
MONDAY
8AM TO 5PM
TUESDAY
8AM TO 5PM
WEDNESDAY
8AM TO 5PM
THURSDAY
8AM TO 5PM
FRIDAY
8AM TO 5PM
SATURDAY
CLOSED

PHONE & WEBPAGE

The Cleaning Authority - Burlington-Oakville en Burlington
View Phone Number
View WebPage

PICTURES






Others also saw
Caimen Cleaning Services Inc.
Caimen Cleaning Services ...
Cleaning Company - Burlington

Commercial cleaning service

Shiny Happy Cleaners.ca
Shiny Happy Cleaners.ca
Cleaning Company - Burlington

Window cleaning service

KW Duct Cleaning Burlington, Hamilton & Waterdown
KW Duct Cleaning Burlingt...
Cleaning Company - Burlington

Air duct cleaning service

Sunshine Building Maintenance
Sunshine Building Mainten...
Cleaning Company - Burlington

Janitorial service

Molly Maid Burlington Oakville & Waterdown
Molly Maid Burlington Oak...
Cleaning Company - Burlington

House cleaning service