Here you will be able to see the reviews of real people like you who are using the products of The Maids (Cleaning Company) in British Columbia territory (Canada).
At the present the firm has a score of 4.7 out of 5 and the rating has been based on 43 reviews.
You must have seen that its rating is almost the best one, and it's based on a very large number of reviews, so we may conclude that the assessment is very faithful. If there are many people who bothered to give their score when they are satisfied, it works.
As you know, we do not usually bother to put reviews when these are positive and we usually do it only if we've had a problem or issue...
This Cleaning Company is classified in the category of House cleaning service.
I highly recommend The Maids to any one who is fed up with all of the other local services. I went through at least 4-5 services until I found The Maids about two years ago now. They have been cleaning my home twice a month ever since and …
We have been using The Maids service for over a year now and the cleaning has always been spot on, the admin staff are very responsive and flexible when needed. I would highly recommend The Maids!
I have used the Maids for years and they have always done an excellent job for our office. Would highly recommend them for any service you require.
So they asked for a review and I asked the lady who runs the team pretty flatly "You do a good job every time and I'll write you a review but, I gotta know if your boss is good to you, lets you all take time off when you're sick, that kinda thing." and she was so confused for a sec and then said that of course he does and she's very happy to work there and never had any trouble about things like that. Frankly, there's nothing more important to me than knowing these folks aren't treated poorly. We've had these cleaners coming by since the fall and they've been great. They show up almost universally on-time or early, clean the place thoroughly (I can see myself in the tile), and they're all very friendly. The price is good too my partner and I due to the pandemic didn't have to pay for 2 zone bus passes anymore and that was more than enough to pay for 1 visit a month for our 850~ sq foot low-junk apartment in the burbs. We were happy enough with the service that we upped it to 2 visits and that's enough to keep this place in great shape. They've been great about the restrictions and so have we, they work in the bedrooms and we go to the living room, they finish in there and we swap so they can do the rest of the place, windows open, air circulating! We can do 2m in the apt no problem. Thank you so much Areli and your team for making our time during the pandemic so much more enjoyable and our space so much more livable! This might be my favourite bill to pay!
Donna and her (Green) team were amazing. We were on standby to guide them on what to do, but as soon as they arrived, Donna asked us to relax and took charge and covered everything. All cleaning was done professionally, efficiently, and to a good standard. The Maids company as a whole with Pat and Najet is well run and it is clear that the cleaning service is not just in it for the money. Well done!
Great service, punctual, very friendly and good customer service. I totally recommend it!
Are you looking for a cleaning company that does what they say they are going to do? The Maids Green Team with Donna, Katie and Elizabeth is the right choice. They cleaned our house so it sparkles and smells wonderful. We also got great communication with the team with updates on their arrival and date reminders! Thank you so much!
My first time experiencing a house clean. It’s been a challenge for me to keep it up by myself, so I thought I would try. Allie, Ash & Tasha were friendly, thorough and efficient and did a wonderful job with the rooms I needed cleaned. Thank you for making my life just a little bit easier! Second time cleaning - Donna and the Green team came and did a thorough job. I was impressed with how closely Donna looked over what needed to be cleaned to make sure everything was done to perfection. She asked a lot of questions to make sure they did what I needed. Unexpected bonus - she did the inside of my fridge too! A delightful and thorough crew - thank you!!
I can not say enough about this amazing Company! They are by far the most amazing cleaning Company! The teams are absolutely incredible; they clean everything so perfectly. They’re professional, so friendly and have helped me tremendously! I wish I could 10 star them! I highly recommend The Maids! Thank you to Areli and all the teams that come weekly! You’re amazing! Thank you again for all your amazing services!
Very nice ladies who did a great job!
Environmentally friendly cleaning products and good quality
I called Bruce on Wednesday to come into my family home for a deep clean. He was able to get us in the next day! The team of 3 came out and very graciously listened to my mom’s requests and started right away. We had to leave to go to hospital so we weren’t able to see the completed job. When we returned home there were a couple things missed. We contacted Bruce again and he was more than happy to abide by the company’s 24 hour policy. He himself came out the next morning with one of his staff and completely redid everything along with the couple things missed. The job was immaculate and very professional. I highly recommend The Maids for your cleaning needs. Thank you again Bruce for being so understanding and professional it’s very much appreciated ????
PURPLE TEAM IS AMAZING! Leanne and her team are great! They are always on time and do a fantastic job at our office!
The Purple team did a thorough job with our Moving out Clean. They were friendly and efficient and a pleasure to talk with. I really appreciate their hard work. It made today much easier with one less thing on my list of things to worry about.
I have been a client of this service for over a year now. I am very happy with the new ownership and the attention to doing a great job. As a business owner myself, I am sensitive to the impact of old dated reviews as they do speak to the current experience. With confidence I recommend this service.
Team 12403 arrived promptly as scheduled. I appreciated that. They brought their own supplies and then proceeded to clean my entire house, each team member assigned to a different specific area. The cleaning was done in 90 minutes. Great job!!
I had an absolutely wonderful clean from Donna and the Green team today. It was my first time using this service and they were professional, well organized, efficient, and thorough with their clean. I would recommend their service to all of my family and friends!
We moved in to our new office space in September and have been availing of The Maids services weekly since. They are very thorough and quick! In and out in 30 mins, and everything done right! The ladies are very pleasant and courteous, and the office staff are a pleasure to deal with as well. Highly recommended!
- Donna and the Green Team(124-04) did their usual fabulous job today. Always pleased with the fine work that they do.
Donna and the Green Team were amazing. Punctual, friendly, professional, and very hard working. Truly fantastic service and amazing results.
They were very thorough and I was so happy with my house when they were finished! The invoice was what was quoted. Very pleased overall.
We used the Maids recently for a deep spring cleaning. Donna and her team of Greens did an amazing job: professional, serious and quick. Thanks Najat and all :)
I am incredibly unsatisfied with the service. Staff failed to clean various areas around my apartment that should have been quite basic. Considering I specifically told them that they could take as long as needed to properly clean and there were four of them, I am shocked by their failure to clean properly. Areas of issue: - the top of my shelving unit in the kitchen and the taller of my two shelving units in the living room were untocuhed - staff failed to properly dust the shelves of all three bookshelves (one in living room, two in bedroom) and did not do the top of them - the top of the fridge was untouched - did not dust the living room tv, behind the living room tv, or the unit the tv is sitting on - the full window frames (they seem to have dusted only the main ledge) - various areas of the floor were visibly untouched and dirty (examples are the corner by stove in the kitchen and the area around and under the shelf in hallway) - one of the two end tables in the bedroom was left untouched except the top of it - multiple items around the apartment were untouched (examples are two candle holders and a decorative jar)
Had some unclear communication, and was charged more than I had expected/what was quoted for me. Was quoted for 60 minutes of cleaning which included 3 Maids. 4 maids ended showing up (without my knowing ahead of time) and I ended up being billed higher due to this. All in all, my kitchen and bathroom was cleaned well. The girls were very sweet and polite, but also looked extremely young (almost students/teens) and maybe that's what took them longer for the cleaning.
Donna has been coming to my house for almost 13 years now. As leader of the Green Team, she knows what my preferences are and she, and the whole team, provide excellent care of my home. I love this service because the products are earth friendly and pet safe. And the staff is professional and friendly, and super flexible. I would, and have, recommended them to anyone looking for a cleaning service. Reliable and always leaving my home with a job well done, they’re the best! Been with them for almost 13 years, as mentioned, and I’m the first customer they had! So, obviously I think very highly of them.
Donna and the Green team cleaned our client's rental unit and brought it back to its original glory to be listed for sale. They were thorough and stayed in touch with me, even sending me before and after pictures as we're all working remotely. I will definitely be using them again and recommended them to anyone I know looking for an excellent cleaning service!
This is a wonderful company wonderful place to work
The orange team, led by Vira, is fantastic! The 4 ladies are punctual, professional and thorough. This is the second time I have used their service and plan to continue.
Donna and her team # 12404 are incredible, they work hard and fast! Love booking a deep clean every month. Thank you!
I have used the Maids service over the past 19 years. They do a great job and the employees are excellent . I can not say how awesome I feel when I walk in my door and find my house spotless. Thanks Maids you make my day.
Wonderful job done by the Maids. A delight to enter the house once the job is done. On the odd occasion something might be missed here or there but nothing that is a big concern. You can always contact the office if anything is needed and the staff are always cooperative. Thank you.
These ladies were great! They cleaned my whole basement (post-reno) in an hour and they did a terrific job! It was immaculately clean and spotless. Worth the money!
Very impressed! Booked them for a move-out clean and they were very thorough throughout the booking process up until the day of the service. They left the condo sparkling! Will definitely be using them again.
I would highly recomend the maids , they are detail oreinted, properly trained teams of 3 to 4 ladies, that will clean yout house in average 2 hours, instead whole day. Best cleaning experience ever! Thanks Pat.
They showed up when they said they would - they were fast, efficient, friendly, polite, extremely professional and meticulous. The work was done impeccably - I can't wait to get them over again - I couldn't recommend a better service and I rarely write reviews so for me to do this means they are really amazing. The Red Team (Annelee, Laren, Sara, Kate, Mackenzie) was the team that came to my home - so very impressive! My house is spotless - Worth every penny! I am going to book my next appointment right now!
I’ve used the cleaning service for the past several years, but took a break during Covid to save some money. Had the Green team in today to do their regular clean after several months, and even though we’ve been cleaning ourselves a little, I noticed a HUGE difference when Donna and her team were done. The place was sparkling! Also love that they send a team of four; they are in and out in no time, causing minimal disruption to your day.
Always accommodating and easy to book a day and time! I wouldn’t trust many companies during the pandemic but I feel safe with their Covid protocol!!! Would recommend!
Donna and the green team did an excellent job of cleaning my house. My house had been neglected for many months but Donna and her team made it all sparkly and clean again. Thank you so much. Just love my house again.
Wonderful service! I contacted them extremely last minute and they were able to accommodate my needs! The team went above and beyond and the costumer service was impeccable. I was not home but my roommate raved to me about how kind and fast the team was! I have a cat and they definitely showed him much love ! Thank you :) I appreciate it!!
I've been a Maids client for two years, and own a townhouse in Olympic Village. The team has been consistently friendly, punctual, and reliable: the office staff have been awesome at confirming plans for each bi-weekly service well in advance, and have also been responsive to specific scheduling and planning needs. The on-site cleaners are professional, courteous, punctual, and hard-working: the results speak for themselves! I'd recommend The Maids to anyone else looking to maintain a clean, tidy, and sanitary home.
The Orange Team - Vira, Stephanie, Crystal and Cynthia, were superb! They were thorough, efficient and fast. They knew exactly what to do without me having to ask. Thank you so much. I will definitely use your services again ????
The Purple Team led by Leanne were amazing!!! They arrived right on time and they were super thorough in the job that they did. My house hasn't been this clean in a long time! I would highly recommend The Maids, especially the Purple Team:)
We've had both the Purple and the Green teams come to our house and they both have done fantastic work - really happy with the service!
Had them in to do a clean. They did a very good clean, very respectful. I continue to Use there services
We were a little nervous about the price, but in the end it was worth every penny! We thought our tub was impossible to clean but they made it sparkle! Our floors are shinning like never before. A clean home is a happy home! Thank you Green Team!
Team Vira are very friendly, courteous and personable. They always do such a fantastic and thorough job! I cannot recommend them enough!
Donna and the Maids Green Team have been cleaning our house for several years now. They are diligent, friendly and helpful. I would recommend them highly to anyone.
I started using the Maids when I had injured my leg and could no longer clean the house myself. My leg is now better, but I have continued to use the Maids cleaning service. The team is professional, efficient and does a good job cleaning bathrooms and vacuuming up all the cat fur. Thank you.
I asked the maids to come by and clean the house, while my wife was at work. They did an amazing job I could't believe how thorough it was. Thank you The Maids of Vancouver. See you in 2 weeks!
This company was totally awesome. After many years in my appartment , the Maids did a fantastic job , It feels fresh and looks great . I am gonna have them come back and do more cleaning , Huge 5 star raings
The purple team did an amazing job. They were meticulous and got all the details in cleaning. Thank you!
The cleaning service was otherwise good, all things considered. However, the final bill was essentially double the quote provided on the telephone. The house was a rental unit which we had just renovated and thus was completely empty but required a deep clean. 4 cleaners arrived however the main lady in charge of the group forgot some equipment and stepped out for an hour. The other 3 ladies got to work which was quite standard (i.e. deep clean of bathrooms, kitchen, inside of windows, vacuuming, etc.). They took about 3 hours and charged a total of $700. I thought this was pretty ridiculous given that 1 lady stepped out for an hour and said she had factored this into the bill already. A breakdown of the charges was also not provided and when we called the owner to question the total cost, she said that we kept pointing things out to clean which caused their staff to charge more. This was a complete lie given the house was completely empty and renovated and thus only required a deep clean as mentioned above. Do not use unless you want to pay an arm and a leg for basic cleaning. Might as well do it yourself unless the house is completely a wreck.
Today was our first experience using this service, and we can't get over how impressed we are! Donna, Eliz and Luke (the Green Team) did such a wonderful job that we decided to switch our monthly cleaning to bi-weekly right away. We've never had any cleaning services do as thorough of a job as they did. Would 100% recommend this service and this team to anyone looking to have their place cleaned!
Attention to detail was fantastic. Had the pink team do our cleaning and they were great and fast. First rate service!
Donna and her Green Team are exceptional. I first used their service for my elderly parents' home several years ago. I then became a regular client. Their responsiveness, attention to detail and professional cleaning skills are well beyond other services I tried in the past. They are efficient and consistent and always pleasant. Highly recommend!
Good to have Team Pink back at my house. Years of great service.
The Maids do an amazing job every time! I love coming home on cleaning day to see a spotless home and their "thank you" note. Thanks to all the maids who clean our home !
I've been trying to replace my cleaning service for the past two years after my long time cleaner retired. It has been two years of sub-standard work with cleaning companies charging $40 to $50 for two cleaners that do an inconsistent sloppy job. Finally I found the Maids. The owner promptly answered my inquiry call and scheduled a site inspection the same day to discuss The Maids service. The service is premium priced but well worth the quality. Vera and team orange were pleasant, hard working but most of all they did a thorough job.
Been spoiled for years by The Maids, every two weeks. They do an amazing job and at an excellent price. The teams have never disappointed and go out of their way to make sure you're happy. They handle any special requests efficiently.
I had my condo cleaned in preparation to list. Holly the booking agent was very friendly, but the cleaners did a horrible job! They charged me $500 for 1.5 hours. They did a very light cleaning, didn't clean the windows, left huge water streaks all over my floors (it was not hand washed) scratched the display on my microwave and did not vacuum any of my area rugs! When I came back early 2 of the cleaners were standing around playing on their phone. The cleaner that worked on our kitchen cleaned it nicely so 2 stars. Not worth your money, go with someone else.
We recently used their service and were very impressed by Donna and the Green Team. They left our condo looking better than when we first moved in! Given what is going on in the world, we were hesitate to have anyone come and clean, but after meeting the ladies and seeing how professional they worked, we felt very comfortable and so happy with our decision. Thank you ladies!!
Lovely to have come home to such a clean smelling house! Purple team always do an excellent job!
We have been clients of the maids for years . Very professional and courteous service and always reliable . Cleaning always thorough and always attentive to any special requests that arise from time to time. Would highly recommend The Maids for your cleaning needs .
The team of four (Orange team) was here within the window provided. All team members were friendly, professional and thorough. My house smells fantastic right now and looks even better!
I only have positive things to say about the Yellow team that came to clean my home. I have been undergoing treatment for cancer and it has not been the easiest to keep up on my housecleaning. I was so grateful for this group of women that came in to clean. They were so pleasant and left the house spotless. Thank you from the bottom of my heart! I recommend them to anyone that is looking for someone to come in to clean. Thank you!!
The Green Team with Leader Donna did a great job cleaning our home. We had our home cleaned previously a few years ago before Christmas. Again we were very happy at the quality and efficiency of the team and will be using them regularly in the future.
Rachel & the Pink Team did a fantastic job today, appreciate the level of detail they use on key areas (bathrooms & kitchen), and they did a very thorough job in the living room area!
Excellent, reliable, and friendly service. I used their service for a move out clean. The crew of 3 arrived at the appointed time, paid attention to cleaning the areas that I had requested, and finished the job on time. I was very satisfied with The Maids service.
Had my first cleaning by The Maids today, and I am very happy with the experience! My home is spotless and the attention to detail is very impressive. I will definitely be scheduling regular cleaning service with The Maids!!
Donna and the Green team did a fantastic spring clean of our home! Since we have all been home all the time due to ongoing lockdowns, our house was looking a bit grimy. After Donna and her team were done with it, it sparkled! Very satisfied customers.
Donna and the green team and Vira and the orange team were both fantastic. They were professional and did a very thorough clean with much attention to detail which was greatly appreciated.
The Green team is great! Donna and her colleagues got my new house deep cleaning done with efficiency. I love it!
Pay extra money for a deep clean on your big bathtub to have it only wiped down with a microfibre cloth
Donna and The Green Team do a great job in keeping my house clean. They go above and beyond, including my sun porch and cleaning up after a very messy family!
We have been using The Maids for eight months and we are thrilled! The ladies are polite, efficient and do a fantastic job. I have had cleaners and services before but never have I come home to find the house cleaned so perfectly and with such good will. They are organized and extremely responsive. Although I try to have the house tidy when they arrive, sometimes that just doesn’t work out but they work around it anyway and never make us feel bad about that. It seems like a simple thing but every other cleaning service we have used always complained about something. These ladies tell me that their job is to make my life easier. They are a breath of fresh air. I have a busy job and family and these ladies make it all manageable—even a pleasure. And if I need something special done I can just send them an email and it is taken care of the next visit. They also call to confirm each week so we are all on the same page They are worth every penny!
We had the Green Team, led by Donna, come and clean our apartment today. They were here cleaning during an especially stressful family time and the team quickly understood our circumstances and completed a very thorough cleaning as efficiently and quietly as possible. We are very grateful for their compassion and professionalism and we will definitely have Donna’s Green team back in the very near future on a regular basis.
Excellent crew! Always reliable, on time and very professional. Friendly and great service. No surprises with cost- their original cleaning estimate for regular service was accurate and they always stick within it and get the job done.
Purple Team were great - very friendly and professional.Great job, will be looking to have them come in regularily
I had the deep clean done for the second time by Donna and the green team and wow let me say. The place was phenomenal they got to everything with astounding speed.
The ORANGE TEAM usually comes and they are always on time. These ladies are polite, great workers and they take see all the little details. They have vacuumed places I forgot existed. They are a pleasure to deal with.
The Maids do a consistently excellent job at cleaning our home. This past time was the Orange Team and as usual they were easy to deal with, worked independently and did a great job with the cleaning!
Have used them for over 5 years and very happy with the service they provide great people that come to clean my home and the office is always very accommodating to change my schedule. i would recommend them to anyone that wants a detailed job
The only thing this company guarantees is doubling their quote. Cleaning was so sloppy, maids were unprofessional and we are choosing not to have them back into our home to “fix decrepancies.” By charging you per minute per person they scummily charged us $900 for 3 hours of their time an unclean house. Quote was $350. Do not use this company if your goal is a deep clean (or clean at all actually).
The green team did a great job. The office team was great as well. We will definitely be using their services again for our rental properties.
Donna and her team have cleaned our house throughout the last 5 years and we appreciate their service. It is a great relief to have someone else dust, vacuum and scrub the floors. Another bonus is that, with a team working, they can finish the job in about an hour. This has been particularly convenient during the Covid era when we have to spend most of our time in our home. We can readily arrange to go out for an hour. Also, they are very accommodating on occasions when we need to change our regularly scheduled time.
Donna and the green team did a fantastic deep clean on my apartment. The place sparkles. Thank you.
The 'Pink' team did an exceptional job cleaning our house. We have a busy household with lots of pets :) The house is sparkling clean! - I'm so very grateful for the care and attention to detail!!
My "own"? It's my place. What are you talking about? I assume that it is a standard clean. The Green Team has always been great in all ways -- thorough, eager to please, attentive to detail, cheery, friendly. They do a great job with the dog hair that finds its way everywhere. Donna and her team must be about the best such a group can be.
The Maids cleaned my home and several item went missing. I contacted the service about this & was told none of the staff had seen anything. One of the items was a new pair of earrings, still attached to the cardboard packaging. The earrings were gone and the packaging was found in the cupboard under the sink.... Management offered no resolution & even suggested that maybe the earrings had "fallen in the garbage" This was clearly theft. If you use this service, lock up your belongings because the cleaners they send into your home may be thieves. The company won't do anything about it Update: almost a year later The Maids reply to my review. The person they Know was responsible for the theft was not dismissed. This is cut & paste from the email I received from them : We value you as customer and would appreciate an opportunity to discuss or remedy as you suggest if the items are not found. I apologize and do not want to appear not taking responsibility, and ask if it is possible the items could have been moved or at worst fallen in to the garbage and not noticed? I apologize there is not a more immediate resolution, Pat
We have been using The Maids for over a year now and very happy with their service. I went through numerous cleaning people in the past due to a lack of quality work. The Maids consistently deliver a high quality of work. The owner, Bruce, is very prompt & professional in how he deals with any concerns or issues.
After our first service with the maids I'm still finding things they cleaned! Where other companies charged extra for things like cabinets and shutters this company truly offers a comprehensive clean. We value our time together as a family with three young children, and their professional, well-equipped teams allow us to play more! We look forward to having them back again next month.
Donna and her Green Team were professional, thorough, efficient, and friendly -- was very impressed and would absolutely recommend their services. Thanks again for the hard work.
What a joy to come home to a sparkling clean house after a long day at work! Donna and the Green Team did a fabulous job! I can't thank them enough.
I couldn’t be more pleased with my deep clean and it was worth every penny. It was so good that I’ve signed up for ongoing biweekly cleaning, Thanks for doing such a great job orange team, led by Vira!
Today was our first home cleaning with The Maids and they have definitely exceeded our expectations. A huge thank you to Donna and the green team for working through the house precisely and in dept, by the end of their visit no corner was left untouched! Katie and Elizabeth really worked magic on our bathrooms cause ....they look amazing (along with the kitchen, rooms and floors). We could not be happier!
Wonderful! Donna and the Green Team left my home absolutely spotless and sparkling clean. Did everything I asked for and went above and beyond! Would highly recommend to anybody looking for highly professional and extremely warm and courteous home cleaning professionals!
Quickly responded to our initial call for a quote. A very polite and efficient team left our place spotless in a short time. Very impressed with the quality of the service- will definitely use on a recurring basis.
I've had my home cleaned by The Maids twice, and I highly recommend their services. I've had a few different cleaning services in the past and none of them compare to this one. They are efficient and do a superb job!
I have had the maids cleaning my house for over a year and they have been so professional, did such quality work and are so easy to do business with. I highly recommend them.
I have used The Maids now for over 5 yrs. Their Service from the office and their Cleaning Teams is excellent! Always professional, dependable, and thorough! Wouldn’t use anyone else!
Excellent service Donna and her team! Donna and the Green Team are fantastic! Always prompt. Always thorough. House always looks great when they are done! Consistent and excellent quality service! Donna and the Green team are superb. Arrive on time, finish in good time and leave the house beautifully clean.l I’m a very happy and satisfied customer. I’ve never been disappointed with the service and quality.
Donna and the green team were excellent, polite, friendly and extremely professional. My condo has never been so clean, I will not hesitate to recommend them. I am a customer for life. Thank the green team.
Used this company to clean a neglected apartment for a person who was not able to care for it previously. They came in and showed nothing but class. They ensured that no one felt bad for the state of the place and cleaned it like it was brand new. Very impressed with this company! Will definitely use them again!
Did a great job and on point!
The Maids Oakville have been caring for our home for about 7 years now. They do a fantastic job and are very conscientious and friendly. Highly recommend. Thanks Team Orange!!
Highly recommend the maids - great service, and vey professional.
The Blue Team lead by Jami, Victoria, Gloria, Katya. This is the first time we are using a cleaning company and my husband and I are extremely satisfied. They came exactly when they said they would and boy do they work fast. Everyone on the team had a task and they completed the whole house in the timely matter.The house is very clean and we want to say Thank you to The Maids for a job well done and I would highly recommend your company and my husband and I look forward to using you again in our next home.
Donna and the Green Team were amazing! I am blown away by how quick they were. They cleaned my entire townhouse top to bottom. Right down to the window frames inside and out. They were fantastic. So friendly, and worked around me in the office while I worked.
I've been using The Maid's services for a few months now and have recommended them to all my friends. You get what you pay for with this service! A whole team shows up, always punctual, with all their own equipment and never disappoint. The cleaning equipment and products are all high quality. I have bad allergies to most things but have never once been irritated by the products. They're highly efficient and thorough and easily the most professional cleaning company I've used in Vancouver. The management is also super approachable and flexible and make me feel like my needs are put first. When I have had a couple of minor (VERY MINOR) issues with particular service for example all efforts were made to rectify them immediately, including a discount. Couldn't be happier with The Maids! Highly recommended!
These guys went above and beyond cleaning our place. Very professional cleaners didn't leave a trace of dirt or dust. By far the best managed cleaning company I've ever dealt with. We're now using their services bi-weekly on a set schedule.
I have used Maids for over two years. I enjoy coming home to a clean, fresh house
A very thorough cleaning very professional and fast which I liked.
My townhouse of about 1500sqft was coming up for sale. Renovations were completed, and after the contractors cleaned up it needed a final cleaning before going on the market. I couldn't use my regular cleaners because it was out of their area, so I decided to use the Maids as they seemed to have reasonable reviews. They quoted approximately $350ish which I agreed to and seemed about right for the approx 4-6 hrs total it would take to dust/vacuum/mop. They ended up sending 4 people to the house and one vanished part way through. When they claimed to have finished, I had to point out all the missed areas. They ended up charging $700...double than quoted and spent nearly 10 working hours cleaning a cozy home. It would have been cheaper to have uber'd my cleaning team out rather than deal with the Maids. Best part is, they never sent an invoice for their work and then threatened to send me to collections for non-payment. Claimed they called several times from a private number. Absolutely dissatisfied!!! Before and after pics attached. House was not overly dirty before the cleaning, so definitely not worth $700.
Team Green and Donna always do a very thorough job of cleaning our home - very pleased with their service.
I have been using The Maids for a year now! They are excellent. Definitely the best cleaning service I have ever had. The team is so efficient, very friendly and caring. They are always ready to do anything special when required. The way the Covid 19 is being handled makes me feel very safe having them in my home. Very excited to be seeing my team again. I missed them! Brenda
Excellent service, pleasant people, hard working, kind and thoughtful. Always do a thorough job and arrive on time. Ladies work well together and are helpful with each other if need be.
Professional, efficient and conscientious. These cleaning crews take pride in what they do.
We've never had a bad clean. Love the dependable, friendly, flexible service.
I like the team approach. Several workers mean the job is done in a conveniently short time The workers are competent and professional. I am happy to recommend The Maids.
Green Team, led by Donna, were wonderful, efficient, professional. A great experience from start to finish.
I have been a very satisfied client of The Maids of Vancouver for a year and a half. They do a great job. I recommend them highly.
i had them in to do a move out clean and what a great job they did will be sure to use them again very fast efficient and the price was good
Every two weeks, the Maids show up and do an amazing job on the house
higher than quoted cost but worth it. My apartment was super cleaned by the orange team
They are always on time and professional. Special requests are easily and gladly handled.
Excellent and quick. Environmental products.
Many thanks for bringing our house back to sparkling clean. Huge thanks for daring to enter our son's messy bedroom. It sparkled too! And he noticed! Great work Green Team!
I hired "The Maids" to do a deep clean on my home after I had my baby (that was honestly already quite clean). The cleaning results were OK but nothing to rave about/no attention to detail. They came over 2 hours late with no communication that they would be later and on top of that over-charged me an extra hours work which equated to an extra $203.40. They did rectify and refund my money but I had to call them in order to do so. Overall not very impressed and would not recommend to others. For the rate they charge I expected way more.
The Maids team were always very friendly, on time and efficiant. The organization and planning of the visits was provided by the managment without any problems as well.
Our thanks to Donna and the Green Team 124-04 for their professional approach to making our home sparkling clean. We arrived home today after a few days away to a wonderfully clean home. What a treat! Bob and Anita
I have a small single detached home with an unfinished basement. I asked for a deep clean. This team cleaned under the oven but not in the oven. This team dusted my blinds but not the window. they charged me $300 to vacuum my hardwood floors and wipe down counter in my small kitchen and 1 bathroom ( my oponion). Over charged! I was looking for this to be a monthly thing. One less thing for me to have to do. Never again with this company.
I worked for them and they are withholding my pay check from me I even had the owner pat laugh in my face and tell me my paycheck wasn't important to her. While I worked there the girls on the team use the bathrooms and don't reclean them as well as they look through peoples stuff and lay on their beds. Disgusting company
Team Pink led by Allie has been doing a fantastic job cleaning my mom's house throughout the pandemic. After the holidays they just came and I was so impressed with how safe they were about COVID policies. Truly a great service would recommend to everyone and their grandmother. THANK YOU.
The Maids have been cleaning my home bi-weekly since mid-2019. They are fast, efficient, friendly, and great value. I have recommended The Maids to friends and family.
Our experience with this company was absolute dire. Once we vacated our house, I personally even cleaned the house for the cleaners ! For two and half hours they charged us over $400 then they called to ask for more since it was too dirty!!!! Money grabbing & unethica company. I would never recommend them nor use them again.
We have been happy customers of The Maids for many years. They do our regular cleaning and we have also had them help us with move-in cleans. All their staff are very professional and friendly. We always receive a notification the day before to confirm time of arrival and the team shows up when they say they will. If by chance they are running late, we will always receive a phone call to let us know. The office staff have been very accommodating to any special scheduling requests. The cleaning team is always cheerful, they do a great job and they are efficient. Moreover, we trust them and they are respectful of our home.
I can not express how amazing this Company is! They are the best Cleaning Service Company we have ever had and will continue using! Extremely professional, friendly and they clean down to small details! Absolutely amazing! I highly recommend The Maids to everyone who need cleaning services! I would 10 star if I could! Thank you so much for all of your services!
I’ve had Leanne and the purple team in twice for a cleaning - one move in and one standard - and I’ve been very pleased with their services both times. The ladies are friendly, professional and efficient. Most importantly, they are great at what they do! The service is expensive but the ladies do a fabulous job!
I have tried various options to help with my house cleaning and I have no doubt that The Maids are the best option. They do a thorough job, taking care of the details, are proactive, they are reliable and trustworthy, punctual and always open to suggestions and improving their service. I have recommended them various times and I have nothing but good words about them. Thank you!
Fabulous service. Truly committed to professionalism and excellence.
We were preparing the home for a new baby and we couldn’t be happier with the service, friendliness and amazing clean. Thank you so much to the Purple team for all your help with making our home spotless and ready for the newborn. I will be a repeat customer. Thank you.
Donna and the Green Team are the team you need to call for expert cleaning. I highly recommend them!
A friendly efficient team that did a fabulous job top to bottom. Leaving the house for the new owners in tip top shape! May and the Blue team were exceptional!
Just got my entire house deep cleaned today for Christmas. DONNA and her GREEN TEAM did an excellent job! So happy with their service. I have been using The Maids Oakville 2-3 times a year to deep clean my home and I always ask for Donna and her green team. I highly recommend them and their excellent service. Keep up the hard work ladies! Thanks Again, Daisy Sahota
I was hesitant to have a cleaning company in my home during these crazy times but decided to pull the trigger. The Maids are true professionals, they take every conceivable care to ensure they’re doing things properly. Thanks Pat & Najat!