Reviews of Molly Maid Kelowna (Cleaning Company)

Szabina Schulz

Professional, good quality service, affordable prices.

Szabina Schulz

Professional, good quality service, affordable prices.

Caitlin Mccormack

Used Molly maid to clean a 2 bedroom apt cuz we were to busy to clean it and moving at the same time. They charged us 350 dollars for 2.5 hours ... they didn’t have to do the floors only a kitchen and two bathrooms and the small laminate floor in those areas . There was dirt left in the drawers and in and on the oven, water spots on the mirror and hair and dirt in the sinks . The landlord said it wasn’t clean and we had to redo some things . I could have done a better job in an hour .. also never received an invoice just got charged to our credit card.

swetlana lindsey

I have had the best experience with Molly maid ! Hard working , reliable , and very friendly!

Jake MacDonald

Terrible service. First off, if they show up at 10:59 they will be billing you for 10:45. Second, two of them took 4 hours to do a move out clean. I couldn't notice a single difference. the walls were streaky and only went as high as they could reach. They missed appliances which needed cleaning and i don't even think a vacuum was turned on. The house was empty so this shouldn't have been a hard job. Worst part of it all was you HAVE to pay on the spot (which is fine) but don't expect an invoice even if you text them 4 times asking for one. Can't believe i paid $400 for this service. I would have done it myself considering i had to spend two hours cleaning what they didn't.

Cheryl McIntosh

They are completely overcharging $40 per person, and you have to hire 2 at a time so you burn through $80 in an hour. The owner was very rude when I challenged her on the pricing and said I don't care that's what we charge. I had a gift certificate so I couldn't go elsewhere. The staff showed up they were very pleasant and nice but I was told they don't pick up anything they only clean things... I thought that's why people hired maids??? I guess I was supposed to tidy my house before I paid a maid $80/hr to clean it????. I have a 1200 square foot place and they burned through my $150 gift certificate and then left a note that they didn't have time to clean the kitchen, but of course they did to clean the washer and dryer in the closet. Could have been better spent on the kitchen.... What they did clean was done well just frustrating they don't pick up things and are extremely overpriced

Conc

Called in to have someone come to my office and provide me with a quote. They never even showed up and i got no phone call in return to say that they couldnt make it. I hung around work for an extra hour and a half because that was the only time they said they could make it. How disrespectful, is my time and business not worth anything to you? Im glad i didnt pay for work to be done before realizing how pathetic this outfit is, as im sure it would have been unsatisfactory anyways. 1 star, id give 0 if i could. Also will actively recommend against using this service henceforth

Patte Turner

Molly Maid... exceptional service, amazing results! Third time I have hired Molly Maid to clean “move out, move in” condition for my properties and have been beyond satisfied! Thank you!

Karen Bolton

In the past I used Molly Maid twice for a deep clean and a move out clean. They were very thorough each time and went above and beyond my expectation. Now we use them on a regular basis in our new home. It's so nice to come home to a clean home after a long day of work. I highly recommend their services!

Florian Joe

Wonderful service! Have had Molly Maid for half a year now on a biweekly basis and I have always been impressed. Also very flexible with cleaning schedules if you go away on holidays. Recommend them to anyone!

Caleb Rojem

They did a fantastic job with my house, got some of toughest and worst stains/buildup that I have never been able to get clean, totally spotless! Amazing service, amazing people and a killer price to boot ???? Thank you both again!

Jean Smith

My husband and I were injured in a car accident and cleaning has been very hard for us to do. Molly Maid have been excellent, cleaning our house weekly. The staff is super pleasant and very diligent in their cleaning. I would definitely recommend them for all your cleaning needs.

Chris Lumen

Thank you or 3 years of cleaning my place on a regular basis. Brigit always helped me when I had to change my clean on a short notice.Thank you to the cleaners who left my house spotless every clean. Your hard work is very much appreciated!

Len Beaucage

I really appreciate the new owners of Molly maid KELOWNA. I have had business dealings with them. I belong to a couple business groups with them. They are very professional caring and listening to what customers have to say. They have been to my business and support local businesses in the community. I am the owner of Take 5 Oil change in KELOWNA. Thank you from Len

Jill Thompson

I booked for a 2.15 min clean on the basement only. Just a dissapointing experience. They did nothing. When l asked why they couldn't complete a basement l was given a weak answer by the owner.

Kelly Harrison

They did a wonderful job, I had used them before under different owners and this time was much better! I will use them again!

Carla Mclean

I recently had back surgery and the Molly Maid cleaners did a fantastic job. I never thought my bath tub would ever come clean due to mineral deposits etc. It came out sparkling even though it’s an old tub...

Dan Bacon

Our experience with Molly Maid Kelowna was not good. We originally called Molly Maid because my wife was injured and needed help with the housework. Previously, we have hired maids before and two maid have completed our 1900 square foot home in 2 hours and have done an exceptional job. We thought we would try Molly Maid, they sent over two maids and it took 5 hours. My wife ended up having to clean with them and afterwards because they didn't do everything we had asked. When we told the owner of Molly Maid Kelowna all she didn't even acknowledge my concerns. I would never use Molly Maid again and would certainly never recommend this company to anyone.

leela hafezi

I hired Molly Maid Kelowna for a clean as I had family coming to town. I was pleasantly surprised with how quickly I was scheduled in and how friendly the owner was. The ladies came for a couple of hours and left the place sparkling. I have never had my house this clean. The attention of detail of the ladies was impeccable. Needless to say I am now a biweekly customer and would recommend Molly maid to anyone looking for a one time or consistent clean. Thank you!

Mermaid Medicals

I had them coming over for couple hours and honestly I would rather go back in time and do it all by myself and save the $160 for the two hours. I truly believe anyone else could have done a better job, specially because they came in two, which they should be able to do a better cleaning.

Melissa Kuan

Super professional, and very friendly service. A lot of bigger cleaning services send different people each week but we had the same two lovely ladies, Chris and Catherine, and we loved getting to know them. Thanks so much for everything! :)