Reviews of Modern PURAIR® Vancouver (Cleaning Company)

Kirsten & Josh also Zelda

Jake was on time, took care to keep my home clean while working, was professional and courteous, and was finished the work in the time specified. He let me know about recommended optional services but did not push me to accept them. My ducts, furnace, and dryer vent seem to be clean and everything runs well. We have chosen Modern Purair twice and received great service both times.

Pat Chen

Charlie is here my home on time. He did the jobs very hard and answered all our concerns. His work is with high quality and secured, and make us no worry. Truly appreciated what he has done to us.

Nelson Wong

Modern Pur Air was recommended to us by a friend. We haven't had any cleaning done to our vents since we moved in just over a year ago. Our tech Katie was very punctual and courteous. As promised she called 20 mins prior to say that she was enroute. She came in and told us what to expect and confirmed the cost of the job with our additional vents and returns so there won't be any surprises. She also provided an estimated time on when she'll be done. We're happy with the work. She was friendly, she was knowledgeable AND she didn't damage the walls wheeling the BIG vacuum in and out of our house which is always a plus. ????

Phil Chan

Charlie was great. This whole experience was very professional. Would use the service again.

Mike S

Very friendly, explained what they were doing and cleaned up when the job was done. I would recommend them

Lo Jenny

Same exceptional quality service as first hire them 5 years ago on duct and vent cleaning. The guick online quote provides on the website is very helpful to find out the approximate cost. I think it is fairly reasonable. The technician called and arrived on time as email reminded. Jake was very courteous and full of energy. He kindly took my requests on work order and completed them efficiently with his best effort. The job took 3 hours which is about right. Feels great to make fresh deep breath after cleaning. Jake’s profession has met high standard he set for himself and represented positiveness of the company. Extremely recommended!

Alexis Murdoch

Had my dryer vents cleaned this morning by Tim! He was punctual, super quick, helpful, professional, informative, and hilarious! He made the whole service very enjoyable and comfortable. I couldn't have asked for a better service! I will definitely recommend this company to anybody needing services in the future. Thanks Tim!

Annika Swingle

Amazing job done. Friendly and courteous tech.

Parv Kataria

Charlie was great and very professional.

Ranita Lau

Makaela & Alton were superstars. They provided professional advice, worked safely, and cleaned our fans to a pristine condition. They also advised us on what would need to be done in our home for future AC maintenance services. Would definitely recommend!

Jesse Pals

Good and easy service! No disruption, punctual and professional!

Renee Dubois

Good service, on time, very friendly. Everything was great. I do find it’s a bit on the pricy side. But the thing that bothered me was that beside the vents was so much dust and debris along the floor. I would’ve expected this to be cleaned prior to leaving. That would be my one complaint.

Joe Chan

I called Modern Purair because the bathroom fans were not working. I figured the ducts were clogged. Stuart was our technician. He was very professional and thorough. I walked him through the house to locate all the bathroom vents. We have a central bathroom exhaust system which was in the attic. After checking the ducts and fan motor, he told me we didn't have a clogged ducts problem. He qualified himself that he wasn't an electrician so he couldn't tell me for certain that the motor was working or not but he said it was "humming". To be sure the ducts were not clogged he also checked the outside vents and they were clear. He told me even if he went ahead with the cleaning, the result would be insignificant. So I took his advice and he told me there is no charge. I appreciate his honesty and how his company conduct their business. I felt bad and offered to pay him for his time and effort. By the way this was the second time I've used them. The last they also didn't charge me because the problem was outside of their expertise. I highly recommend them for professionalism and honesty.

Larry Reid

SolaceAir Installation for really clean Air. Really professional installation and cleaning thanks Brandon .

Corey Froese

Very professional work

Nina Chen

The experience dealing with modern Purair was fantastic! The booking staff was very polite and professional. She explained clearly on the phone what to expect. Technician Alton was super friendly, polite and professional. He did a great job cleaning our duct and vent and took time explaining everything for us. I would recommend this company highly! Look what was cleared out from our home!

coryxkenshin_fanboy

Katie was the consummate professional. She explained everything and did a great job. Highly recommended!

Jen Lau

Our second time using them, and our technician Tim was excellent! He was friendly, professional, and very thorough. We’ll definitely be using them again and highly recommended!

T Sangha

Great communication and very kind. Always let us know what they were doing and when loud noises were going to happen. Comfortable around dogs which made things a lot easier! Would recommend and use their services again.

John Lin

Brandon was thorough, professional, and courteous. We couldn’t have asked for better service for duct cleaning. We would use Modern Purair again.

ITS ME GABSTER

Excellent service, very responsive, friendly and Honest 100% Would Highly Recommended. Thump up ???????? Alton & Parker.

Joe Hiscock

Alton was terrific and arrived on time and finished quickly. Once he left everything that was moved was back were it was. Save for the freshness of the air you would not know he was here. Thanks a lot Alton

Matt Kennedy

Great!

Lynn Arychuk

Great service, easy and considerate of household pets!

Rob Ralph

Very professional and thorough. Upfront with all costs and noted all items declined. Showed me the filter after cleaning. Even though they were pricier than most duct guys, will use them again!

Hamish Stewart

Charlie helped to clean out our ducts and the dryer exhaust line. He did an excellent job and and explained the process and even taught us about how our home's ventilation system works. I would recommend his services for anyone looking for a quick and competent duct and vent cleaning provider.

Dawn Devitt

Charlie was great, he went above and beyond on the job he did for me yesterday , thank you !!

Joe Cruickshank

Parker was excellent and went above and beyond in the duct cleaning service. He phoned ahead of time to let me know when he was going to arrive. He laid stuff down to protect the floor as well. I would highly recommend him and Purair.

Jag Dhaliwal

Great work by Brandon and Alton! I will definitely use them again.

Gary Furman

Well done. Technician showed up on time and explained process well. Efficiently cleaned ducts and showed me all debris from vacuum. Would recommend.

Nicole Chang

They provide good communication with the customer. Even the price is a bit more expensive than other similar service providers but they are more professional. There was another company came before them to my house but they cannot provide any services and claimed that my house do not need any vent cleaning service. However Modern Purair came and explain the situation and provide the possible solutions. I recommend their services if you have budget.

Elizabeth Anderson

We had great service from Charlie. Very professional and very thorough. Explained in detail the process and costs upfront so no hidden costs. Will be sure to use services again!

Richard Bullock

I had Charlie attend site today to complete my duct cleaning. He was very thorough with his communication. I knew every step and why. He took care while in my home and was considerate of my dog who’s was nervous with the noise. His workmanship was impressive as well. Because of Charlie I will be scheduling Modern Purair in the next 2 - 3 years to have my duct cleaned.

Mother of Dragons

Fantastic Service! Our older home vents were exposed to neighbours recent fire and Alton and Stephen have spent respectively over 2.3h of hard work in our crawl space cleaning and installing necessary parts in order to get the smell the out. Our home immediately smelled better and our ducts and vents got fully vacuumed.Once again staff crew; Alton and Stephen have demonstrated hard work , an exceptional customer service while sharing their educational knowledge for us what to do in in near future for vents and furnace maintenance.

Hilda Henry

Jake was Professional and polite! He took time to explain the process. Minimal mess and disruption. And it’s great knowing you’re breathing clean air!

Lisa Tran

Highly recommend Modern PURAIR! They did a great job, on time, very Professional and Honest. My furnace runs so quietly since its been clean. I feel it was worth the money to have your Duct and vent clean!! The air is much fresher and cleaner.

Abhinav Sarin

Charlie did an amazing job cleaning the ducts vents and furnace - right on time, very professional and provided great insights on filters and what to clean on a regular basis. We will definitely use them again.

Lindsay Hadden

Cindy did a great job very thorough, friendly and polite.

Luis Amaya

Aldon is an excellent technician , very profesional , good work ethics , friendly , I highly recommend him .

Susan Nickel

Amazing experience. Very professional from our service provider Charlie. Thorough job and will use again

Wang Jerry

Good service, punctual and professional!

Raya Pledge

We have used Modern PurAir for our furnace and dryer duct cleaning for several years. Our most recent technician Katie was professional, friendly and knowledgeable. She went through everything with me before the service started. We are very happy with the consistently good service we receive from this business.

Amanda Lescisin

Jake showed up on time and was very professional from the start. He walked through his process and kept me updated on his timing and what he completed. He did a great job getting my ducts cleaned and did the dryer vent and the bathroom vents. I will definitely use them again and recommend them!

R L

Another great furnace and duct cleaning by Modern Purair. Very professional, exact and informative; Brandon was excellent. I have used their services going on four times now and would 100% recommend!

Amrit Kaur

Very professional and friendly. Explained all services being performed and reviewed pricing with us prior to starting. Was interesting to see all the dust that was cleaned out of the ducts at the very end. Will use again next time!

Nicky Johnson

Alton and Cindy were great to deal with, were very patient and knowledgeable answering my questions. They were very thorough and did a great job!

Carolyn Dyck

Very professional, thorough, friendly!! Super happy with the job done. ????

Janet Barrett

We had our ducts and vents cleaned. They did a very thorough job and were very professional. We are very happy with the service!

s cowl

Very professional, prompt, and easy to work with. I would recommend Ty and the Purair team

S Tyson

Duct cleaning service was excellent. Showed us before and after photos. Parker was very hard-working , professional, punctual , Took great care as to not mark floors or walls.

Arne Perrin

Very impressed by the quality of service and attention to detail in the process. Brandon went above and beyond! Happily recommend him to anyone.

Susan Armstrong

They explained the process completely. Offered add on products, without pressure. Good notifications and reminders. Technician explained what he was doing throughout. He was pleasant, professional and worked quickly.

Linda Young

Great service. Alton was very professional and did a great cleaning job.

Johnny Lee

Dave and Charlie both are Knowledgeable, friendly, explain well all details,, and did A good job, would recommend Modern Purair.

Afshin Afshar

I am very happy because I have got earlier appointment due to cancellation. Great service, very professional, clean and organized. Alton and his colleague did a fantastic job.i definitely recommend them.

Stumpy Canuck

Charlie was my technician for my vent cleaning and he was up and above my expectations. He was extremely professional and was very informative as he was going through cleaning the vents. I will 100% be using this service again because its hard to find such a Great company!!!!

Greg Alexis

Great service. I would definitely use them again.

Dave Cappon

Called with only a couple days of notice and PURAIR fit me in immediately. Have used them several times and will use them again.

Dianne Hsu

Alton gave us excellent service, professional, respectful of our home and friendly.

Andrew T.

Charlie was very punctual and professional, did an excellent job! Booked a duct cleaning and the service provided was 10/10!

Steve Miller

Brandon was very polite, efficient and professional. He carefully explained everything I needed to know. We are very pleased with this service

Daniel Boffo

Avi was professional, kind and conscientious. He did a great job and represented his company very well.

Brandon Carreira

From my first phone call with this company to scheduling to the actual day of the job, these guys were top notch! Very professional and knowledablge staff who are extremely friendly. Charlie was our technician, he was amazing! He was friendly professional and knowledgeable. We had our 11 month old who had to take a nap during the service and he went out of his way to be as quiet as possible while servicing the ducts in her room. Best company I have had dealing with since moving to Vancouver! Would recommend for sure!

Amanda Thomas

Definitely recommend. Brandon was very knowledgeable, professional and pleasant. He did an excellent job cleaning our furnace, ducts and vents. We are very happy customers and will use them again in future.

Dan Smart

Really great service, on time , hard working , super respectful and very professional. Carter and Avi made us feel comfortable from the start , they actually got stuff out of our ducks left by other companies in the past . These guys Rocked!!???????????????????? this company has some really great employees for sure Thanks modern purair

Chris Hannan

Charlie was great. Professional and great to work with.

Ella Birjandian

Charlie was great. Explain ed and quickly did the job.

Mary Higginbottom

Charlie was most professional & explained cleaning service very thoroughly. Was very personable & friendly And efficient, so happy with the results, will have Purair again, hopefully Charlie..

Melissa &Eric

Highly recommend. They answered all questions and provided the services we requested. They were very polite and respectful throughout the service. Honest about services needed which was very appreciated.

Susan Fedynyszyn

Tim came to White Rock cleaned out dryer vent. Would recommend this company. 100% Fair price great job. Tim was very personable.

Kevin Taylor

Highly recommend. Great customer service and great work.

Cam Friesen

Outstanding service! Our Tech was so friendly and professional. Thanks Carter

Joe Hunter

They were friendly and did their job well. Did not push extra services. Just mentioned so I knew.

Robert and Eileen Matheson

Alton was very efficient, personable, & knowledgeable. He did a great job & would highly recommend Modern Purair.

Karen Zhou

Very professional, come in with big piece of equipments, and let me see what came out of the furnace.

susan koot

Cindy was very personable and she did a thorough job. She also took great care to clean up after the job was done. The service was excellent.

j m

Noticeable difference in air quality immediately after service!

Sara Call

Great service! Brandon was very thorough and professional not to mention super friendly

Krysten Pitt

Everything was very easy with Modern Pur Air, from booking to service. They were recommended by a furnace repair person and we are happy we took the advice. Cindy was great to deal with, she went through all of per divks very well and I am so happy that the house smells nice from there disinfectant!

Dave - Val

Alton was great. Explained everything that he was doing step by step. Great attention to detail and great attitude over all.

Foroogh Beik

Brandon is very professional in duct and vent cleaning. He arrived on time, communicated very well and explained all the details.

Jena Schaufele

Brandon gave us excellent and personable service. I highly recommend them!

Jane Andreev

Great friendly service. Will use them again.

Rylee Plested

Brandon was patient & professional & efficient in getting the job done

colombe roberge

Alton was very professional, I am very pleased with his work . Will recommend your company. Thank you.

YVRPATRICK

Excellent customer service from the initial call I gave the company looking for a quote. Received follow up emails to the day of service. Jake the technician arrived on time. Professional and excellent customer skills and very hard working. Job done to my satisfaction and Jake explained what he did and showed me the final results after the cleaning and what was removed from the vents. Thanks again. I would recommend Jake and this company again. Patrick

Colleen Vickers

Unbelievably thorough. Very friendly. And no harsh chemicals which I loved for the kids and dog. Definitely recommend!!

Ken Lau

Tech Brandon explained service & results in detail.

Tom T

Duct cleaning paid for by insurance company because of a water leak that resulted in mold in crawlspace.

Nolda Ware

Absolutely wonderful! Really happy with the outcome. The employees were exceptionally helpful, friendly, efficient, knowledgeable and a great team. Thank you.