Honestly I would give this business no stars if it were an option. I hired Merry Maids to do a move out clean in my apartment which was totally empty. They were scheduled to come in the day before the walk through with the landlord. Initially they quoted me for 3 hours and then during the clean they called me to let me know that it would be another hour. It was my understanding that you schedule a move out clean because it is "one less thing to worry about". That could not be further from the case. When my boyfriend went back to do the walk through, the apartment was left an absolute mess. The cleaners left garbage bags in the middle of the floor, didn't clean the baseboards, didn't clean the oven, left the windows dirty and there were foot prints left all over the floor. With a move out clean you would assume that they clean all the things on the move out check list such as the oven, behind the fridge, etc but when I called to complain they let me know that they don't clean those things. No where on the website did it specify that they refuse to clean certain things in a move out clean. So I paid $500 for the maids to take 4 hours to clean the countertops and that is about it. I am absolutely appalled with the job they did. My boyfriend spent the whole rest of the day cleaning up the mess they weren't able to do and we had to show our landlord a partially cleaned house thanks to Merry Maids. I can't speak for their normal cleaning services but whatever you do don't waste your money with their move out clean IT IS A TOTAL SCAM