We offer you all the information of real people like you who used the services and products of AspenClean (Cleaning Company) in the area of British Columbia (Canada).
Nowadays the firm gets a rating of 4.8 stars over 5 and the score has been based on 127 reviews.
You may have noticed that it has an average rating is virtually the best one, and it is founded on a large number of opinions, so we may be quite sure that the score is quite reliable. If people have bothered to leave their review when they've done well, is that it works.
As you know, we don't usually bother to put reviews when they are positive and we usually do it only if we've had a problem or incidence...
This Cleaning Company is classified in the category of House cleaning service.
Aspen Clean Company is so great. The team that cleaned my apartment were amazing. I love Aspen Clean. Also I love the fact that the products are Vegan, Cruelty Free, Ecological, Chemical Free, Environmental, and Eco Certified. I endorse and recommend Aspen Clean to everybody. Bella, Carmen, and Mariela were fantastic, awesome, and great. I give the team and Aspen Clean 5 Star. Thank you.
I hired AspenClean to clean out a townhouse after we moved out. Tanya, Anna and Lucy did a great job. Far better than I could have done myself spending twice the time. I don't think the fridge and bathrooms have ever been that clean before. They came 5 min early despite the snow, when other contractors simply cancelled. Would definitely recommend.
Very great service done for the one time clean, 100% satisfied. Thank you so much. Definitely will come back for more services
I have been using Aspen Clean for a couple of years {sorry it took me so long to review ????}... I have had a few cleans that were not satisfactory, but I have to say when you leave notes and let them know exactly what area you would like to have focused on it is always 100%. The cleaners are very polite and the customer service team on the phone are phenomenal! I would 2000% recommend Aspen Clean. BIG PLUS - ALL NATURAL CLEANING PRODUCTS!
Know there job, and do it well!
Team 2 did an amazing job! Very friendly and professional.
I was thrilled an excellent job done Team 6 at Aspen Clean. My house is sparkling clean, ready for the holidays! Thank you!
Team 3 just cleaned my house and did a great job as always. They make my life so much easier.
Thank you team five for the amazing job you do!
Way to go AspenClean Team 5! After some troubles with my previous cleaner, I had a delightful experience with these guys. It's not cheap but it's the "hotel room clean" I was looking for. I'll be bringing them back every month.
Aspen does a consistently good job but team 4 really wowed me today... everything on the regular list done well, and efficiently enough to clean my windows (and other areas) - above and beyond the call. The haze of toddler fingerprints is gone!!
Another excellent job! We use AspenClean for regular cleaning of our showroom, Wolstencroft Kitchens and Fine Cabinetry, in addition to hiring them for post construction cleaning of our finished projects. The results have been excellent. They are efficient, thorough and conduct themselves in a very professional manner. Our most recent experience with Team #1 was no exception. They did a great job. We would highly recommend AspenClean.
DO NOT HIRE Aspen Clean if you truly want a "clean" house. I hired them because I have poor health and need help with daily activities. With their advertisements, I had high hopes that my home would be thoroughly cleaned and sparkling when they left. I was greatly disappointed. Not one area of my home was cleaned fully. Every single room had things left undone. When you have to reclean and / or finish the cleaners job after they leave, that's bad news. The people are very nice but the cleaning standards are very poor. I was expecting three people and at the last minute they sent four. I have a tiny house. They were here for one hour and 10 minutes and I was charged $333.90 for that short time and sloppy work. Save your money and hire someone else. My original plan was to have them come on a monthly basis, but now I have to look for someone new. Doesn't anyone have ethics anymore?!
We love Aspen Clean. Every time they come to our home the house is spotless. So very grateful for their services! Lisa Cogan
Team 5 arrived on time for my initial clean and were super friendly. They did an excellent job and well above what I expected (including making my previously dirty oven spotless!) I look forward to my next cleaning!
Big up aspen cleaning/products I am a proud user of the products they work wonders very eco friendly, good quality and refreshing scents
Fantastic!! I have had other people clean for me, but they always left me thinking that I could have done a better job. Sabrina and her team came in and did such a good job that I know I couldn't have done this on my own. My apartment is absolutely spotless, they have left nothing unturned. I am thrilled with how clean everything is, looks and feels, it has eased a lot of stress knowing that I can just relax in a thoroughly clean home! Thank you AspecnClean and thank you to Sabrina and her team for doing such an outstanding job!!! Sincerely, Marc Gelmon New Westminster
Best cleaners in the city! Fast, efficient and friendly. They even folded my toilet paper end (hotel style). I will use them again and highly recommend them! Go Aspen Clean!!
I've been researching online and finally settled down with AspenClean. Reasons: #1 I can book online #2 Customer service is very responsive, love that little pop up "chat now" screen in the website #3 They do cleaning on Saturdays #4 Reasonable pricing #5 Ecofriendly products #6 Good online review So a team of 3 girls went to my home last Saturday, they came on time, worked very efficiently. I am very happy with the result. Will definitely continue to use AspenClean in the future.
Great experience - Team 5 arrived on time, were quick and did a great job! I'd recommend and will use Aspen Clean again!
I have been endlessly impressed with the quality of the service provided by the team at aspenclean. The team that comes to my home goes above and beyond every time they come.
From start to finish I found all staff from AspenCleang friendly and professional. I would have no hesitation in recommending them.
Fast, Efficient and Friendly service. Very thorough and my new tenants were extremely happy with the quality of work, attention to detail and how painless the whole experience has been from booking to finalizing the service. Highly recommend!
This was a wonderful service experience. Staff were professional, thorough and did a few extras for me too. I intend to book again with Aspen. ????
The four cleaner crew did exactly as I asked and I didn't have to struggle to communicate with them.I am very happy with the results of their work.
I have been working with Aspen clean for a few years now and this review is well overdue. I have absolute confidence when I schedule a cleaning with Aspen Clean, the teams are professional, punctual and thorough. I have Aspen clean my home and the homes of my clients. I strongly encourage you to have them do the same for you.
The team did a great job cleaning my house. They are efficient and professional!
Amazing work as always. Team 5 killed it!
The deep clean the team did to our house was amazing. We are completely thrilled and would highly recommend them. Our glass shower doors and windows have never been so clean and clear. The team was extremely efficient and surprisingly quiet. When I need a cleaning team again they will be my first call.
Aspen Clean's crew always does a through job at our place with 2 dogs. I appreciate their extra attentions to the details and the crew always arrives on time. Thank you to crew 6 for the pre-holiday clean!
Team 2 has been nothing short of amazing. When I come home after they've cleaned my place, I feel the weight of the day melting off my shoulders. I can tell immediately that my home has had a deep and thorough clean. They are so detail oriented and they always go above and beyond. I am very grateful to Team 2! Team 3 has also cleaned my home and they are very good as well! One of the major benefits of booking with Aspen is that you get a group of people rather than one person to clean your home. It's much more efficient and convenient, especially if you work from home. I leave for a couple of hours, come home and my place looks great.
I got my first cleaning from aspen this week and the house sparkles and smells great. I love the scent of lavender. Great job ladies.
Had my first experience with AspenClean today. Ray-Ann, Marleny and Latasha arrived and got right to work. The house looks and smells fantastic. I really appreciate having a team of 3 available to come to clean as it makes a for a quicker more efficient job. As I am home during the day, this is extremely valuable to me. I have signed up for regular service and look forward to having Team 5 in my home again in a few weeks!
the attention to detail is fabulous,their eco friendly products that they use are amazing. The team that comes are friendly and professional and always smiling
Hands down, the best house cleaning service in the lower mainland. We've used a number of other service providers before and none compare to the thoroughness of Aspen Clean. The cleaning team always leaves our place sparkling clean. The office staff are really professional and friendly.
Another great job. Thanks
Best cleaning products ever invented, inspires me to be eco-friendly for life!!!! . -Leaves no residue and typical cleaning smells unlike conventional stuff -Makes cleaning effortless with the microfiber cloths -Dishes are left much cleaner with their formulated liquid Keep up the great work and thanks for a cleaner home
Aspen Clean are extremely polite, professional and organized and the house looked very clean after the team came in. I had noticed the oven wasn't cleaned as I requested, but after I brought it to their attention a team came back and finished the job.
Really disappointed in this company. My parents hired them to come out and clean their house as they were moving far away. They wanted it to be professionally clean for selling the house. So it was empty, nothing to work around and easy to do maybe just a little elbow grease (the team they sent didn’t know how to scrub). Upstairs was done well but it was like they got tired on the main floor. I watched them spray the oven to soak it, I thought, good! I don’t have to worry. But then when I came to look over the house There was so much to do! There was spots on the inside of the sink. The oven door when I ran a finger over it was greasy and black. They broke the cheese door and tried to hide it. Then told my parents they had to go buy the new piece and they would refund it. My parents were leaving the next day for an 18 hour flight they didn’t have time to order a new piece for their house, the company should have been replacing it instead of taking my parents time to go and replace it. Time is money and when you are moving forget it. Not to mention, hiding it, teach your employees not to hide damage they cause. There is a way to manage this sort of thing because I get that it happens but this was NOT the way. Your reviews on google are good but your yelp reviews reflect what I saw with your team.
Better than what I expected, their tools are professional, stuffs are very polite and kind.
Wow! We are so impressed with AspenClean. Thank you to the lovely Stephanie, who booked our service over the phone, and to the four incredible ladies on Team 15, AKA The Best Team! They were very friendly and very hardworking. We moved into a really dirty apartment and they whipped it into shape, now it's sparkly! Hiring Aspen cleaners is worth every penny, now we can relax knowing our home is super clean. Not only will we hire AspenClean again, but we'll be asking for Team 15!
Yessss thank you to Aspen Clean Team #1 for making my entire day. I was able to come home to an incredibly clean house. You guys do such important work, don't ever forget it!!!!!
Excellent service!! Staff was punctual, friendly and professional. Customer representative on the phone were extremely helpful adapting their services to my needs and budget.
Aspen clean has definitely been the most consistent cleaning service I've worked with. I'm always pleased with the work they do and always know what to expect when I walk through my door. Team 12 cleaned my today and did an excellent job!! Thank you!
Outstanding cleaning and service every time. Our place is always extremely clean after (including difficult spots like inside the oven and the hard water on the shower glass). The staff are very friendly and work very hard. The booking and follow-up are well organized as well.
Team 6 IS FANTASTIC! So quick and did a fantastic job. Thank you!
I know I can always great work from Aspen clean...Victor and team 6, thanks again for the great work
I have used Aspen Clean multiple times in the past. Polite over the phone and sometimes annoyingly formal, they clean a bit better than Cleaning With Love. They are more expensive, but were never late and always took the garbage out (whereas some companies just change the liners and leave the trash at the door for you to take out yourself). We stopped using them for a few minor things that got on my nerves after awhile. They put a glass coffee carafe into a drawer under the oven filled wih cast iron pots. They started to make our bed in weird ways (putting certain blankets lengthwise which forced me to remake the bed anyways). They also forgot to change the bed linens one time but since the cleaning team said it had been done I was assured by management that I must be mistaken (um...what?).They also got my keys mixed up at some point which was pretty inconvenient even though they were extremely apologetic. They never broke anything. Things felt clean. We would probably use them again.
Very happy with the service these friendly ladies provided today. They arrived right on time and knew exactly how long it would take. Left a nice gift for first time users and I look forward to having them visit again in one month. Highly recommended.
We booked Aspen Clean to do a thorough clean of our home after our regular cleaning person kept flaking out. Team 10 was excellent and did an awesome job - very thorough and professional. Would not hesitate to book again. Online booking was simple and convenient.
Today was my first time having aspen back since the pandemic. Thank you for taking covid 19 serious and the precautions you have put in place. Apologies not sure which team number came today but as always I’m so happy with the job. Every team has been professional courteous and personable that I’ve dealt with. I am always pleased with job they do. Thank you for making my life a little easier!
They did a great, thorough job cleaning my parents' home after we sold it. Great work. Always reliable, friendly and professional.
Team 6 has been cleaning my house for a few months now, great team, great company!!!
I was very impressed with ApsenClean! They went above and beyond with their initial clean- even cleaning inside the microwave and behind our couch and other hard-to-reach areas. Also, the company was very professional and hassle-free to deal with from start to finish. We will definitely be using their services regularly.
Aspen clean did an excellent move-out clean for me when I moved out of my one-bedroom apartment. The appartment was spotless and they even found a few items that I had left behind. I was very happy to have one less thing to worry about (cleaning) during moving weekend!
We have used Aspen clean to clean our office for the last 2 - 3 years. The teams are promptly, friendly, quick and efficient. They office is helpful when you need to shuffle appointments around. I also appreciate them sending reminders of the day and confirming of the time prior to arrival. The projects are good and the everything smells nice, clean and fresh in a natural and healthy way. We highly recommend Aspen clean and are happy we found them.
I’ve never used a cleaning service but being very pregnant was encouraged to give it a try to help me out a bit. I have really high standards and expectations even of myself when I clean our house so was blown away that the team that came to my home far exceeded even what I would do myself. Thanks Team 4 - I will definitely be using you guys again!
We have had the AspenClean team at our house over the past 12 years and they consistently do a wonderful job. I just can't get things quite as clean and sparkling as they do! The customer service is also excellent and it's so easy to book and get a quote. They always arrive when expected and it's always worth the money.
Thanks Team 8. They clean our condo every two weeks and are professional, organized , friendly, and responsive. They even know how to manage our noisy chihuahua!
You get what you pay for!! AspenClean is top notch!! I have used various cleaners in the past and they are by far the best!!Team 5 is fantastic and very thorough. I was in a car accident and they have helped me focus on my recovery and not worry if I’m going to slip in the tub because I can’t lean over and clean it. They even fold your toilet paper in a triangle!! I thought I was in a hotel!! Highly recommend!! Ask for team 5!!! Tell them Emma sent you!! ????
A disclaimer: this rating does not at all reflect the cleaning ladies and quality of their service. The cleaning ladies and the job they did, I would rate a solid 4.8/5. The problem is with management. (Warning: long story to follow) The team that came to my home was phenomenal. It's just too bad that due to poor management, problems that can be easily avoided end up leaving a terrible taste in the customers mouth. Long version below. --------------------------- Basically I asked for a same day booking. I needed the house cleaned at 1:30pm ish. I chatted with them online around 8:30am. They told me we can set an appointment for 2:00pm today! Fantastic. The quoted price was ~$300 for the cleaning. I said fine, since they have a satisfaction guarantee. I got a confirmation email at 9:27am. So around 1:50pm we are waiting around at the house, we had cut out this time of our day for the cleaning. 2:10pm comes around and no sign of them. So I have them a call. Then I was "enlightened." They said: "Oh sir, the way we make appointments is that the cleaning team will be there within an hour after the appointment time. So any time between 2-3pm." Me: "This was never explained to me. I have read the email and nothing was explained." Them: "Oh it's in your email." Me: "Never got another email." Them: "Oh it's because you booked same day. They will be there around 3pm" So then 3:15pm rolls by. And I give another call. Them: "Sorry sir the reason they are late is because you did same booking and they had another house to clean." At this point I was quite upset. And here is the point. If you as a manager make an agreement with me and say I can send a cleaning crew by 2pm, then you are obligated to do so. You're not doing me a favor. If you say you can't do it, then I would try to rebook for another day. If you don't keep your end of the deal, don't make excuses; just accommodate the customer. This is the best part though. After I told him that he wasted an hour and a half of my day, because he never sent me an email about this 1 hour policy, to "accommodate" me he asked if I would like to rebook for another day. What? So now I've been waiting for an hour and a half, and he asks me to rebook, so then it's a total waste of time. I said no. Give me a discount. And he said I can give you 10%. That doesn't even cover the tax. Terrible customer service and total lack of skill in remedying a mistake.
They were great! 3 cleaners came to my apartment, they were on time, they were fast and efficient workers. They brought their own supplies. They all got along and made the whole experience stress free. I had Team 4 with Jade (July 9th) and I'd be happy to have them again! -Sussex Cartoonist
As of writing this, Aspen has a 4.7 rating on Google but deserves that missing 0.3 stars. Their customer service team is so responsive, friendly and helpful. Any time I need to change a booking or book an additional cleaning, they are quick to accommodate. The team also does a great job cleaning for a fair price. I always love coming home after they've visited.
I tried samples of all of my AspenClean products today - I have always looked for a combination of high performing, naturally certified cleaning products that smell good! Finally, here they are, and local! Thank-you AspenClean!
Aspen clean was a wonderful service to deal with from beginning to end. The quote and booking was quick and straight forward. The clean team (#8) was wonderful. On time, approximate clean time was correct and the place was spick and span. The additional services (window washing, blind cleaning) was well worth the splurge. Thanks again for the spring cleaning!
I wanted to share that Angie and the ladies in Team #9 did fantastic work today! Like all of the teams I've had the pleasure of meeting, they were very friendly, professional, and efficient. Thank you Team #9 for helping to make our place sparkle again! - Amanda :)
Wow! We have lived in our house for 20 years and our sink was never this shiny!
i love cleaning with aspenclean products they leave such a nice smell without the bad chemicals. would recommend to everyone!
I have had a number of cleanings to my condo, and how they mange to constantly impress me is boggling! My team 12 is awesome, I like that they know my home so I do not have to stress with notes etc when I am not home. I have had other teams and yes the standards are equal.The attention to detail, natural products used, easy bookings, and professionalism are reasons enough for me to stay as their client. But...AspenClean just has the best people who you will appreciate having in your home.
The Aspen Clean team did more than I expected. They were very friendly and made my apartment look wonderful!
This is my first cleaning experience with this company...and my kitchen sinks have NEVER looked so wow! Looking forward to on-going cleaning from them. I love that they use eco friendly and non chemical products--super important to us-- and that they have a team of three women who were very professional and efficient. Team #10! Way to go.
AspenClean did a great job at or house. The cleaning was top notch and the team went above and beyond with the little touches - organizing, cleaning inside the microwave, and getting our ceramic cooktop sparkling. The team was on time, professional, and simply lovely.
Team 6 did a great job cleaning our house. Everything was clean and fresh. I would recommend this team to anyone. Thank you Sabrina and all!
I really love AspenClean products, because they are ecological, so you actually do something for you and your family, as well as for the planet. Not only it works as good as any other cleaning product, but the smell is softer and with natural scenses. I would totally recommend AspenClean, not only for their products, but also for house or commercial cleaning services.
Awesome place! Greatest group of people you can find for an all Natural cleaning company.
I tried AspenClean for the first time today and Team 9 (Angie's team) did a great job! I wanted a thorough clean after going through renos and they left my place spotless. The goodie bag of all-natural cleaning products was a nice touch. Would definitely use them again!
UPDATE FEB 10, 2017 - Great job by the new Team 5 today! The ladies were friendly, efficient and double checked that everything was cleaned to my preference. I will definitely request them again. UPDATE OCT 14, 2016 - Wanted to share that Team 5 also cleaned my house and did a fantastic job! I've never seen my island pendants so shiny! They took great care to dust and vacuum our master bedroom thoroughly since we have allergies. Thanks Imane and team! Thank you so much to the girls on Team #3 in Calgary for the great job cleaning my house this week (July 15, 2016)! We moved in a few months ago and this was the first of regular cleaning schedule now that things are settled. Team #3 did a great job. They were careful, thorough and fast. I will definitely request this team again for my house cleaning.
Carmen and Eddy (Team 12) were great. They were punctual, polite and worked quietly, wearing masks the whole time, and they made my home sparkle. Would recommend!
Teams of super-nice people come in and make my home sparkle ...without chemicals! What's not to love?
I am really satisfied with job by Aspen Clean. Guys in team are very friendly and professional ( especially team 11). My favorite one is bathroom cleaner product. They done great job as always. 5/5 no doubt
Amazing cleaning products. Love that they are all natural! Plus they do the job great!
I like to work for AspenClean, because they have ecofriendly products and safe to my skin. As a team,we´re trying to do the best what we can or sometimes more.
Team 8 did a great job on our house this past week. They showed up on time, were very pleasant, and did an excellent cleaning job. My wife commented that the house has never looked cleaner. Impressive since they were only here about two hours, which indicates that they worked very hard! Much appreciated.
We had our home cleaned for the first time this week with AspenClean and we couldn't be happier with the results. The ladies of Team #5 were wonderful- they were extremely polite, cheery & punctual. They did a very thorough job of our apartment and we loved the added bonus of them using all natural cleaning products. We will definitely book another service soon.
Team 9 is the best! They clean everything very well, they also finish on time and work in a very professional way.
Aspen Clean offers a great cleaning service using 100% natural non-toxic products. Team 12 did great work for us earlier this week. Thank you!
One of the best cleaning service company. Highly professional and capable to handle all kind of contracts. Well equipped. Free parking free handica parking (back side of the building) elevator available (back entersnce). No public essheoom but washrooms available for clients. For employees good package. Deop your resume or visit personally.
I was absolutely blown away by the clean that I got from Team 5 on my place. I brought them in to do a thorough clean of my place before putting it on the market. I was skeptical that they would be able to do everything they had quoted in 2.5 hours but they got everything I had asked for, and a bunch of things that I didn't even think to ask. I swear walking into my kitchen I saw little cartoon sparkles complete with sound effects. *ting ting* The ladies were really lovely and pleasant, and oh man did they work hard. They were working constantly. After the clean that I got, I am considering bringing them in yearly to help keep my place clean. --== Update ==-- I just thought I would mention, the realtor came by to take photos of my place today, and he thought that we had completely re-painted the kitchen cabinets they were so clean.
I just had AspenClean come through and clean my house. It is the cleanest it's been since we moved in. (Actually cleaner than when we moved in) Our house certainly has never been all clean all at the same time. THANK YOU!
I just about got hit from the side by one of the drivers this morning then the driver flew in front of me going well beyond the speed limit zigging erratically between cars. I commute every single day. And to be almost side swiped by a company car. He was going to fast to even see the license plate on my camera. GT0 from what it looks like.
They were absolutely wonderful!!!!! The 3 ladies were super friendly. Worked so hard and did an excellent job cleaning! Very professional! They even cleaned our stove so well that I was surprised! My house smells clean, disinfected and wonderful! I would recommend this company to anyone who wants a great, clean house. It’s worth it! Thank you again for helping to clean our new home!
Aspen Clean was a great in cleaning our condo! My wife and I are very impressed! Sabrina & Carla handled our home with extreme care; we will be enrolling in their monthly services! Thank you ladies!
Team #1 cleaned my home today and exceeded my expectations. The crew were on time, professional and friendly. They were incredibly thorough, and I love that they use non-toxic cleaning supplies. I also love that they bring their own HEPA filter vacuum!
I just wanted my walls cleaned I told the person on the phone aswell as the cleaners walls dident get cleaned and I still had to pay 560ish dollars for the service all i wanted was the walls cleaned and there not even cleaned waste of time/money I'd go somewhere else forsure was asked to send pics in a email so I sent them and the did not get a response then 6 days later they bill me and refuse to awancer my calls
I got the spring cleaning package and was seriously blown away as to all that they cleaned! The crevices on the coffee table and side tables were clean! They cleaned our blinds, windows, walls and baseboards. Even the floors, bathrooms and balcony! Our apartment looks so good! Team 3 did an amazing job, friendly service and showed up in the timeframe they said they would and finished when they said they would. I am so happy with the quality of the cleaning they provided and will be using their services again for sure!
Team was efficient, did a thorough quality clean and company very responsive. Thank you Team
We had our house clean today by Aspen clean was a big mistake we should have had it done by another cleaner Anthony was great to talk to on the phone and the three ladies that came to the house where Pleasant but the quality of clean I think needs much improvement I got the move in move out cleaning done just to mention a few things the entry coming into the house there is still a huge amount of fingerprints the spot clean I think it just did not happen whatsoever probably going to take me an hour of my own time just to clean the rest by myself very sad I will definitely not be giving them a recommendation to anyone
Thieves. One of their cleaning staff stole my engagement ring. Something that sure was worth more than $5000 (we're talking 10 years of jail time!) but also has an incredible amount of sentimental value and is irreplaceable, mostly because there is no way we can afford that ring again! (single income // new parents here!) I have been back and forth with a manager there who has been less than helpful, and simply because no one on the team had done something like this before he insisted they MUST be innocent and has taken zero responsibility. Their cleaners are bonded and insured, but what good is that going to do when they steal something and the company they work for refuses to provide the insurance information?! Also, the manager never called to talk in person, solely relied on e-mail though I tried and tried again to have him speak with me on the phone. Basically dodged any chance of confrontation. Aside from that, in all honesty, my apartment was always spotless, so that, they still have going for them. USE AT YOUR OWN RISK.
Aspen Clean's Team number 12 in Vancouver (Nadine, Cela and Jensen) left our house sparkling and made my day. I'll request this team every time.
Service was so easy to arrange, their communication was excellent, and it was lovely to come home to such a sparkling clean house!
I am very happy with the quality of the service I received this past Thursday from Team #10. They were very thorough and timely. I was particularly pleased that they even vacuumed our cat trees without being asked. I would definitely love to have this team back again.
I would give 0 stars if I could - I am extremely disappointed with this company, particularly after reading so many great reviews. My fiancé and I just purchased a home, and it needed to be cleaned before we moved in. After coming to the house to see after my fiancé told me it was done, I didn't believe him. It looked like no one has touched it. Insides of cabinets still had crumbs, my window sills still had dead bugs and dust on them. The bathroom was disgusting - no one had bothered to wipe down the front of any cabinets, or the top of the cabinet above the toilet (it was filthy - I ran my finger along it and it was covered in sticky gross dust). You're telling me this is the standard for a professional cleaning company? My fiancé told me they were there for just over an hour - which shocked me. The kitchen should have taken them an hour alone to do a thorough clean. I spent 6 hours cleaning a small apartment when we moved out - this is a 3 bed, 2 bathroom house! My fiancé mentioned to me he also had to remind the cleaners about things, like the window sills - but as previously stated they clearly didn't do them regardless of being asked to. I don't know what these women did, go into a room, close the door behind them, and stand there and text or stare at their fingernails for a few minutes, then leave claiming it had been cleaned? Seriously disappointed in this awful company and would never recommend to anyone. Now I'll be cleaning this house myself, despite our attempt at having "professional" cleaners do it.
I use both the AspenClean kitchen cleaner and dish soap in my home which I purchased in whole foods and I find them both fantastic. Not only is the scent not absolutely overpowering but they are 100% natural and 100% more effective than anything else I've used so far. I would also recommend picking up the microfiber cloth, it works wonders on my stove top and doesn't leave a scratch!!
Really happy with the results. I wish I had the time and the budget for them to do the whole apartment but they focused on what I needed them to do - the bathroom and the kitchen - and it was exceptional .I couldn't have done it my self due to work and school. Your help was much appreciated.
My husband and I debated many times over weather or not to hire a professional cleaning service and it always came down to the cost... One day, we finally booked something since we were tired of spending our quality weekend time together on household chores. That was two years ago and we have never looked back! We have regular cleanings every three weeks from "Team 3" and we have not once regretted our decision or miss the money spent versus the value we gain and time we get back.
My family has been using AspenClean for about two years now, and I couldn't be happier. I love the emails letting me know arrival times, and the teams are always friendly. The products are great, my house doesn't smell chemically or have any residue from the cleaning agents. And my stainless isn't streaky (an issue I've had in the past with green cleaning products). They also bring their own vacuum which is a plus (I have had issues with previous housekeepers damaging my vacuum). I've even lost an earring on the floor and called to let them know to watch out for it and they found it and put it out for me. Honestly, they're great, I totally recommend them.
Hired AspenClean for a move-in clean; they arrived on time and were extremely professional and nice. Even the customer service people that I had dealt with prior to the appointment were very nice and professional - something that I had issues with when booking through other companies. The team did an amazing job and I had absolutely no complaints. The ease of the website to book was a great bonus too! I would definitely book AspenClean again!
I would like to update my review (see orignal below). I was finally refunded 100$ from Aspen, and they also asked me to delete my review. I was going to update it and say that I was refunded and would maybe recommend them in a regular situation, just beware of the customer service. However now that I have seen the reply from the owner, I would like to say I give them no stars (but have to to post) and would caution anyone from hiring them. The owner lies in their response to my first review (which may be edited after they see this) and says that we refused the extra time- we did not. They could not get ahold of us right away and so they left the house. They were there for 2 hours and stayed an extra 15 minutes. Based on what an Aspen employee quoted us, a one time clean for 2 floors is 399$. We were billed 553.00$. In the estimate we requested a fridge and blind cleaning which was not done, not to mention the other two bathrooms in the house and the kitchen. We asked that they either adjust our invoice to reflect the work that was done or to send a team back to finish the job. Neither of these requests seemed unreasonable. Instead, we had to call multiple times, email back and forth and then the owner tried to throw me under the bus instead of acknowledging the situation. So I’m sure this company does clean well enough, but I will definitely not recommend this company now. Be aware that there is no reliable customer service and no customer relations whatsoever if there is any kind of problem. They will not be receptive to any kind of feedback other than a perfect review. As well, it seems that my dissatisfaction is not misdirected but instead proven even more. We booked Aspen clean for my parents to get their house ready for company. The estimate was for over 500$ and the service was not completed! This was communicated to us and the crew did their best, however it was difficult to get the price adjusted from Aspen clean to reflect what was actually done. They also refused to at least come back and complete the service. My parents ended up having to finish cleaning the house in a last minute rush. I had to call three times and my parents both had to call in order to get a partial refund. For a company that was chosen for its good reviews and seemingly good service, we were very dissatisfied and disappointed.
It was absolutely wonderful to come home to my house after Aspen was here! It was beyond my expectations and the BEST cleaning company I've ever had in! And I've had many! Finally found a company I will use over and over! Definitely 5 star service and quality of the clean. I couldn't be happier!
Their "GREEN" products dont truly clean. I think they only use water and orange scent because there are still stains on my floor and walls. I only gieve it 2 stars because they came on time...
We are relatively new to AspenClean and are very pleased so far. Team 5 rocked it last week and left everything spotless. As a home-based business owner of a very busy company, it really is such a treat to not have to worry about housecleaning anymore. Thanks AspenClean!
I’ve used aspen clean twice now and have had a great experience both times. Team 4 was quick, professional and detail oriented. I would highly recommend.
I am in real estate and need my homes cleaned before showings quite often. I have used a few cleaning companies over the years. AspenClean gets the job done for me in the most head ache free way. Easy to book, get customer service if necessary and most importantly their cleaning teams leave my homes shine & smell nice. Love them. These guys are the best on the market.
Team 13 did such a great job during our move-out clean. They managed to get dirt off of places I wasn't sure would be cleaned. Amazing attention to detail and incredible service. Thank you guys again for the superb job!
I was very lucky to have Team 8 deep clean my home! They were friendly, fast and very accommodating. I can’t thank them enough for the help.
I am always hesitant to use "natural cleaning products" because I've tried some that don't actually clean as best they could. However, I recently met the AspenClean team and tried their products... AMAZING!! I will never go back to buying anything else!! Not only are there no harmful chemicals in their products BUT they clean even better than your typical household cleaners!!! I will be recommending AspenClean to all my friends and family for sure!!! Try it today, what are you waiting for?!
I just had my 3rd visit from Team 7 of Aspen Clean. Another great job. Thank you
Booking was painless, communication was excellent. House sparkled when they were done, which was no easy task as we have a small child and two pets in a three level home and very busy lifestyles. Through it all they never complained or seemed put out. Every surface was made pristine and faint scents of lavender and eucalyptus throughout was so lovely. A small gift, a signed card and a final walkthrough to go over the results was a great finishing touch. Thank you team #13 (Romana, Livia, Michaela, Caio) for your obviously high standard of professional pride you applied to our home. Will definitely request their team again on the regular. Worth every cent.
The team from Aspen were great, they were on time and got everything done as promised. Will be using again for sure!!! The products were good no harsh chemical smell. The team was truly amazing!! Highly recommended.
Absolutely loved Tatiana and Mariela. They were both on time and incredibly professional. They went out of their way to ensure a thorough cleaning. Needless to say they had their work cut out for them! Many thanks ladies! Way to go Team 3.
AspenClean are amazing! This is my first experience at hiring a cleaning service, and I have to say, after thorough research their reviews rank high every time! I'm glad I chose them because I've never been happier with the cleanliness of my home, the team were really great, they got to work and I swear must have used magic because in the time they were here, they took care of EVERYTHING. I am a happy customer and look forward to my service every month! Thank you AspenClean!
Team 8 did a great job cleaning our apartment.
Team 6 did a great job cleaning my house. It was a bit pricey but the work was excellent!
My experience with AspenClean was not good ! I found it online and checked the reviews and I thought it was the best!!!! I asked for movie out cleaning and also I mentioned it is a furnished apartment, they sent me the quotation for 3 hours cleaning with a group of 4 peoples!!! For one bedroom apartment in downtown!!!!!! They were nice cleaners but they knew a little English and they didn’t understand what I asked them . They refused to clean my balcony (wich I chosen balcony cleaning on online formes and already paid)because I was messed with pigeons popping! And I asked the head office to asked the cleaners to clean it and head office replied me because of health issues and chemical matters we can’t do anything!!!! And the landlord took $500 through my damages deposit and also I paid $360 to AspenClean . It was a very bad and pricey experience. Not recommended to any one.
Team 11 nailed it, we are always excited to come home after work on cleaning day.
Very good service.
Easy. Fast. Professional.
Team 7, their attention to detail is impeccable, so pleased with their work. Would highly recommend!
Team 6 did an incredible job doing a deep pre-Christmas clean on our home. The place looked amazing when they left. I'll definitely use them again in the future.
Best house cleaners in Vancouver. Professional and I like their products.
I have been working with Aspen Clean for 7 years and have never been disappointed. The teams are thorough, thoughtful and professional!
Excellent first experience with AspenClean team who came highly recommended. They were on time, very professional and friendly. Looking forward to next time.
Team #12 did a great job of cleaning our place! They even put in and started a load of dishes for us in the dishwasher. Our home was not only cleaned, but tidied up as well.
This is the third time I have booked them. The company charges premium prices for an average service. The team didn't even bother moving my dog's bed to vacuum underneath it. One corner of the living room is completely untouched. I have a baby n cant get to cleaning regularly but I can do a better job cleaning with the baby tied to my waist then this team. Will never book with them again ever. I have given them more than one chance
We signed up over two years ago for AspenClean because they offer *eco-friendly* cleaning services. We've stayed because they make our lives so much easier. Jessica's team was here today and our home feels like a dream—it smells fresh, looks shiny and feels good. Instead of trying to find the time and energy to make it happen myself, now I can just relax and enjoy it. Thank you! You're angels!
Professional and thorough. Great work!
Had a wonderful team 6 arrive to our home (Sabrina, Jennifer and Carla) for cleaning for the first time and boy was I impressed. Loved how the team organized everything and cleaned the home using eco-friendly cleaning products. We highly recommend their service and will use it again.
Thank you Team 8 (Kaarina, Katie & Niamh). Great job as usual!
I love Aspen Clean products, I am using it in my home and I always feel better, when I use this 100% natural product instead of chemicals, especially when it works same good as chemicals.
Kari and Team 2 did an amazing job of cleaning our house, as usual! Thank you for your attention to detail, speed, and kindness. Looking forward to next time!
Team 3 from AspenClean did a fantastic, thorough job on my apartment. Very polite, too. I've tried other cleaning services in my city and they don't compare. Recommended
The ladies were fantastic, did an amazing job and were very kind to my dogs. I am pregnant, due today, and feel like my home is ready thanks to the AspenClean team. Team 1 is 5/5 in my books.
They do an OK-job with the cleaning (not excellent, especially given the price), but we've had several scheduling "mix ups" which is very annoying, given that we have a one-year-old who needs to be fed, take naps, etc. It is also annoying that we have a new cleaning crew every time, so we have to repeat the same things to them over and over again. There seems to be a severe lack of communication going on in their offices. We'll be using another service from now on, preferably one that can send the same crew at the same time every time so there can be some consistency.
I was moving into a new place that the landlord didn't have time to prepare because of a family emergency. The Aspen team showed up on time, did a very thorough job and made our new home really feel like home. They even saved the landlord some money by being so efficient with their time!
I have recently used the Aspen Clean glass cleaner with one of their micro fiber cloths and found it to be an excellent cleaner. It did a great job and I really liked the cleaning cloth!
I tried their cleaning products and I don't want any other anymore. Aspen Clean is great!!!
I love this company! As a real estate agent I'm always looking for great companies to recommend to my clients. I've never been let down by them.. I've even done last minute jobs. The teams were always curious, professional and left the home looking and smelling great! I would highly encourage anyone in need of a good, healthy cleaning to invest in Aspen Clean!
Team #2 (Luiza, Michal, Elli) was awesome! My home was super dusty and messy, and I had random boxes and clothes lying about. The team had no trouble working around it and getting into the corners to make sure that it was as clean as possible. My kitchen, bathroom and floors are all sparkly clean. Baseboards had no dust and even all the dust on the doors were wiped. The natural cleaning products they used left my home smelling clean and fresh, without toxic chemical smells. All the cleaners were courteous, friendly and polite and would ask if there was anything we wanted them to clean more of when we inspected the place. We had none because they did such a great job. This was my first time using a home cleaning service and I'm super impressed. From scheduling a clean online 2 days before, to getting a confirmation of time and date within 3 hours, and receiving a day of call about how they will be arriving early - now this company is one that strives their very best to make their clients happy. :)
My sincere thanks to the Aspen Clean team that just completed the monthly cleaning of our apartment in West Vancouver. The team arrived exactly on time and listened carefully to our requests for that day. The apartment was immaculate. Your people are outstanding. Thank you.
AspenClean has done a great job with our home. I really appreciate their use of natural cleaning products, and, their prompt and easy communication.
The hardwood floors look great! They are very dark wood and easily show cleaning/product streaks, your team did a great job getting them nice & shiny. Thanks for the clean house. :)
Aspen Clean (Team 13 specifically) did a great job cleaning my Mom's condo. Mom is mobility challenged and Aspen was great at ensuring that everything was spotlessly clean and all mobility concerns addressed with the replacing of carpets / furniture EXACTLY where it was when they arrived. I would highly recommend them.
Team 7 (Pearl and Felipe) did a great job. They were efficient, thorough, and very friendly. Went out of their way to be courteous and helpful while doing a fantastic cleaning job. I wish Aspen can always send them to my house!
My quality of life has improved since hiring AspenClean. AspenClean works in teams. Sometimes I'm home so have met my team and know that they are friendly and kind. The three person team assigned to our house shows up with their own branded natural non-toxic cleaning products, vacuums, clothes, etc. The vacuum, dust, tidy, mop, wipe, scrub, etc like crazy people for less than an hour! They seem to pay attention to details I never would (window sills, weird coffee table stains, etc). Whether I'm home or not, my place is impressively clean afterwards. I don't know what AspenClean's quality control processes are, but every time I have come home from a hard day at work after cleaning day, I feel the same deep sense of thankfulness. And it's been five years I think. I'm still continually impressed! Let's be honest dear reader: everyone one has their particular and peculiar standards when it comes to cleaning. Some people in this world should not let others clean for them because they will always be dissatisfied (AspenClean may actually be your only hope). But for people like me who appreciate someone else's handi-cleaning-work, AspenClean is second to none. Thanks to Team 5! Also management: you're pretty nice to deal with too ;)
Team #5 gets 5 stars! Thanks so much to Bella, Carmen, and Pedro for leaving my home sparkling cleaned and smelling fresh. Love the thorough job, especially in the bathrooms. They clearly cleaned not only visible surfaces but UNDER the products I had on the counter as well. Couldn't be more happy with their professionalism and courtesy. Will be reaching out again for my next cleaning! :)
This 3 person "TEAM #7", was from Calgary. They arrived timely. and did a n excellent job on both levels of my 2 level condo (1100 sq. ft. developed on each level), in approx. 2hrs.. They cleaned everything in sight, so much that I wasn't sure whether they cleaned the inside of the windows or not (window cleaning was NOT noted on the final checklist) I did give them a well deserved tip for performing such a professional job.
This was my first time using Aspenclean. Klara and her team (team #8) did an amazing job! They were friendly on arrival and very professional. They even did my baseboards! Very happy with this company!
I had aspen clean into my home to do a clean for me because things were just getting out of control. They had a team of cleaners to my house who went above and beyond! My house as has never been so clean. They were professional, on time, covid safe and accommodating. I highly recommend Aspen clean.
I highly recommend the services of Aspen Clean. Addition to a clean home that is safe from any harmful chemicals, I am impressed with the customer service I received. Any issues and last minute changes were always dealt promptly. Aspen Clean will be my go to place when I need any cleaning done.
Very appreciative of the time spent cleaning my house. It was a huge help just before my visitors arrived. Especially liked the natural cleaners used.
We had AspenClean come for the very first time yesterday and WOW! They did a phenomenal job, I'm shocked at how great the cleaning was. We've had other companies prior and they all fell short and it was frustrating. I am SO incredibly happy we decided to give this company a try. We'll be setting up a permanent cleaning schedule with them for sure! We had Team 7 and the ladies were AMAZING - absolutely loved them. If I could give more than a 5 star review I would!
AspenCleans products work great, leaves my house smelling fresh, and safe around my animals!
We booked a one-time clean with Team 15 and we were thrilled with the results! Our place is cleaner than its ever been and they paid a lot of attention to detail. The team was also lovely and friendly. We will book again :)
First time using Aspen Clean and so happy!! So excited to have help keeping the place clean hehe :) Team 4 did a great job and we're so sweet, thank you!
I used the services of Aspen Clean (Calgary) recently (Victoria's Team 6) as I recently underwent surgery and not capable of doing my own housecleaning as ye. I was very pleased with their ability to give my condo a thorough cleaning from top to bottom. Victoria's team each worked their own individual areas quickly and completed our large unit in less than two ours. I would highly recommend their services and plan to reserve them again soon.
Just had an excellent clean done by Iman and team 5. Very professional and efficient. Love their great attitude and attention to detail. Very satisfied with a job well done and appreciate that they use natural cleaning products as well. This is the second time we've used AspenClean. Will definitely use them again and recommend them to others as well. Thank you ladies
Excellent service! I've been using their service since 2017 and they are professional, and do a great job! Highly recommend!
We just had Team #5 come in and clean our home and they were awesome. They made sure everything was clean and were very careful with our belongings. Carmen, Kim, and Bella were on-time and very polite. Thank you! This is the second time we've used AspenClean and we will continue to use them.
My house was spotless, the teams are friendly and professional and great with my dog! They work efficiently and fast...love love love!!! Love the checklist they leave, it's very clear and gives me confidence in what I'm getting at what price. The online booking service is super easy to use as well, the email reminders are great. Highly recommend...5 star+
Absolutely fantastic! Thanks to Ray-Ann, Marleny and Latasha for making the house spotlessly clean. It was super easy to arrange and Aspen Clean kept me up to date on all aspects of the booking and cleaning. Would definitely recommend.
My business has been doing business for quite long time, and the experience so far is great. For example, the customer service always try their best to satisfy my specific demands for the cleaning works every time. What is even greater is the clean specialists who come on site to help, they are not only working very hard, but also very lovely, kind and understandable. Sometimes they don’t mind stay a little late if needed (special thanks to them). Last but the least, personally huge recommend team 14 and/or team 19, they are unquestionably the BEST!!!
Great cleaning service! Love that they are super professional, the girls arrive in a team and they work together to get my home clean super fast. Use them monthly :)
I had my house cleaned last week by a team of three lovely ladies and it was amazing. I enjoyed the time and detail that they took to get into the areas that had been neglected and made my house feel so clean and of course, with products that would be safe for my family. Thank you!
We are new customers of AspenClean, they have cleaned our house twice now, and a few weeks later I am still finding evidence of how detailed they are. We've used cleaning companies before, for years, and so far we are very happy we made the switch. Team 1 has been great!
Thank you to the Aspen Clean team who cleaned our house today! It looks great. The house was finished in the estimated amount of time and the team arrived on time. Thank you so much for all of your hard work!
These guys showed up on time, brought their natural, organic cleaning products and all the equipment they needed. Upon my return the house looked a smelled great. Pleasure coming home. I have tried a few companies before AspenClean and must say they are by far the best of the bunch. Strongly recommend them.
Team 12 did a fantastic job today. Paid attention to every detail. SO nice to come home to a sparkling clean house. Great job Team 12!
This cleaning crew was a BIG 5 out of 5 Stars!! They did an amazing job throughout my entire home, and the products they use are incredible and with no odours. My place was absolutely spotless! The crew was very professional and friendly! I cannot wait to have them in again. Thank you Aspen...for exceeding my expectations!
I am so happy with the job done by my Aspen Clean team!! Team 5 in Calgary, Alberta we're just a pleasure to have in my home. They went above and beyond cleaning every little nick-nack, under every bit of furniture and leaving our home sparkling and smelling wonderful! I would recommend Aspen Clean to anyone who wants a wonderful clean and a happy team!! Thank You!!
We’ve been working with Aspen for several years. Top notch cleaning every time. Customer support staff is very responsive. I also love that the service is gentle on the environment. Great job Team #14!
AspenClean is an awesome and thorough cleaning company. You know they are doing their job right when you come home to everything the same but just spotless!!
We have been using AspenClean for 2 years now. Their crew does an amazing job of cleaning my home especially considering the messes my 2 little kiddos make! I love that their cleaning products are non-toxic. Excellent work!
The three women that did the cleaning were excellent. They did a wonderful job and the house hasn't looked this clean since I moved into it honestly. Highly recommend this company based on the job that team #5 did. Will use again for sure.
Team #14 with Tereza, Nicole, and Dilara did a great job. Very quick and thorough and also friendly. Thanks!
Team 2 with Paloma as Team Leader have done it again! Outstanding job! Everything is sparkling! The grout in the bathroom has never looked cleaner! Four dynamos came into the house, worked incredibly hard, made everything spotless, were kind and considerate to all the pets, and did it all with environmentally-friendly and safe products! Thank you, once again, AspenClean!
Great Job to aspen clean! Great job on cleaning my place. Thank You!
The girls, i think team 10 - Veronika and Kacka were amazing. Everything was clean. My landlord almost cried from happiness???? i will order again. Thank u so much
I had a deep clean of my house last week and could not be happier. Everything sparkles. Booking Aspen Clean was quick, easy, and the results were amazing. I will definitely use Aspen Clean again. UPDATE: I now have AspenClean come every 3 weeks to clean my home and it is so wonderful. The house sparkles, and the little touches are special (e.g. blankets and pillows nicely arranged). Every team that has been to my home has done an amazing job.
We have been using Aspen Clean monthly for the last year or so, they do a great job! We're especially happy that our regular team (Team#4) is so accommodating to our dog, who is usually home alone when the team shows up for cleaning. They are very friendly with her and help to make her feel comfortable around things like brooms and vacuums, which can make pets nervous. All the cleaning products are pet friendly too, so we never have to be concerned. Thanks AspenClean!
We had our house cleaned with Aspen 3.5 weeks ago, so happy with the service of Team 1- Michelle and Cinthia! Definitely recommend for a deep clean of the house with the reassurance that the cleaners are super thorough and professional. Its a bonus that the products they use are high quality. Will for sure be using their services again in the future.
Team #1, Sandra, Stefany, and Carla were great today and always! The house is thoroughly clean and they are always very nice and professional. Thank you, we really appreciate it!
Great service today from our AspenClean team - quick yet thorough clean. Friendly service and love their products!
I needed my place cleaned before an Airbnb guest arrived and I didn't have time before they arrived. I emailed Aspen Clean, booked a cleaning on the date and time I wanted. The "T5c" team did an EXCELLENT job, they were thorough and efficient! I can't wait to have them back :)
Always a great experience with Aspen Clean. They do a great, thorough job and love their green products. Thank you :)
It's always amazing to come home to a spotless house when Aspen Cleaners have been by to clean!
A very friendly team and they were so efficient in cleaning my apartment. I was thrilled with the result. Worth the cost
Honestly, these girls have been great. House always looks and smells great afterwards. Team 13!
Great products, HORRIBLE service, even worse client care. READ FULL REVIEW BEFORE BOOKING. To keep it short, only 50-60% of the time do things get properly cleaned (past 2 years on and off). They always put fault on the customers rather than their own teams/administration. Seem to only ever show up too early, past the scheduled time, or not at all. A team of 3 will barely clean our small 2 bed apartment, then the company will only offer a 15min "redo" (for services we pay over $600intial/$300biweekly) that make zero difference. No money back, no full redo of cleaning and they will be rude to you for having to find time in their schedule to come back. This is typical for them. Here are *a few* images (theres over 70) from our "initial -$600- clean" which includes baseboards, deep clean, etc. two days ago (once again, small 2 bed apartment, with one room they didn't even have to clean as it is just storage). Originally booked two weeks ago but they never showed up. Were rude to rebook and argued we never booked the prior clean until we read them the email we received. Cleaning team were rude and standoffish because they arrived 20min early and we kindly asked them to wait as we were still getting ready to leave. I'd just redo it all myself at this point, however we were in a car accident the other week and physically can't. I only ever write reviews if the service is atrocious and believe me 60% of the time it is.
I would highly recommend Aspen Clean to anyone who needs a place professional cleaning. Team 5 was professional and they did an amazing job cleaning my apartment!
Team 3 did a wonderful job getting every little surface spotless! I would recommend them to anyone.
I am so glad I chose Aspen Clean for the after construction clean up. The team was courteous and friendly. They arrived on time. The work done was excellent. Thank you. Good Job!!!!
I found Aspen clean based on top reviews and my first experience was great! It was very easy to get a quote online and then set up my initial clean and scheduled cleans going forward. Team 9 was on time, very friendly and got straight to work. Our house was left clean, organized and smelling great! I will recommend Aspen Clean for sure and look forward to my monthly cleans!
Love their natural cleaning products especially the Lavender Bathroom cleaner
I have tried 3 different teams at Aspen and so far team 9 (Angie, Connie and Sarah) has been the best. They pay attention to the detail and ask where I would like their attention the most before they start. I feel like I can trust them and hope to work with them continuously.
t5 Ray, Mar, and Tasha did an AMAZING job cleaning my place - they were professional, detail-oriented, and put in the best work. I thanked them greatly after their service.
Incredible customer service. The ladies where thorough and terrific. Excellent service.
I was very satisfied with my service, I could not believe how clean they got the house. We have dark hardwood and I have not seen it that clean since we moved in. I will definitely be using this service again.
I own and use aspencleans products and use them nearly every day. I notice how safe the chemicals are on my skin compared to the products i used to use. I love being able to breathe and feel comfortable im not breathing in unnatural chemicals. Gets job done quickly and I dont feel like i have to stand outside to get fresh air after i clean. great products!
I tried a lot of products but AspenClean´s products are the best, becasue there are ecofriendly and soft to my skin.And I love smell of lavender.
TEAM 12 did an amazing job today! Such a treat coming home to a sparkling clean home. Thanks TEAM 12!
Fantastic service, their team was on time and very friendly. The clean was perfect and exactly what I was looking for. If you’re looking for an environmentally friendly cleaning service Aspen Clean has to be your number one choice.
Gd enough.
It took a few times but I believe we've now fallen into a good routine. After some back and forth about being careful around electronics etc. we're now seeing everything cleaned very well and details like turntable covers not being left ajar, recycling taken down etc. are all happening. Very happy with the clean. I've gone through many in the past and I think this will be the team that services my condo from here on out.
I have been using Aspen Clean products over 1 year and I have to say is awesome. They smell well, don´t damage my hands and work perfect. Especially the kitchen cleaner remove all the grease and the bathroom cleaner help me keep my bathroom clean and shiny.
I'd highly recommend aspen clean They do a great job. They are a bit more expensive than many, but they get the job done and they use eco friendly products and you can absolutely depend on them.
I've used AspenClean twice to clean my condo and both times I've been very pleased with their service. From the easy and efficient booking process to the various cleaning teams I've had come through my place. They've been courteous, professional and thorough. I'd highly recommend AspenClean for any of your home or apartment cleaning needs!
Team 4 (Amber) did a fantastic job! They were professional, meticulous, really ensured to thoroughly clean hard to reach areas, and left my condo spotless, smelling fresh and odor-free. The company is a bit more expensive however well worth it. I will definitely use their services again! Marie
My home was being prepared for sale. The house looked spotless, smelled great, and was done quickly and efficiently. The final bill was less than the estimate quote.
Convenient, efficient and thorough. What's not to like?
It is so nice to find a green company that is truly green! They list all their ingredients on the labels, which makes me feel safe when using the product. The packaging is also recycled materials. I love the kitchen cleaner, it foams up and smells amazing. The glass cleaner gets salt stains off my windows that are left by living close to the water and nothing else seems to work. And the dishsoap - is the most delicious soap I have ever used and as someone that hates doing dishes, it makes it not so bad. Ordering online is easy too!
Team 3 did a move-out cleaning for me, on a very neglected apartment. They did an amazing job - the appliances looked like new and everything was cleaned thoroughly and sparkling. Highly recommend!
Thank you Team 2 for your exceptionally thorough and careful work. Every team from Aspen is very good, but your work is above and beyond. I really appreciate your initiative in attending to the things that need to be done, but that I hadn’t mentioned. You do not waste a minute of your time! After an AspenClean, my home is a pleasure to return to. An outstanding company!
We had Team 5; consisting of Bella, Carmen, and Melissa, come into our apartment for a deep clean. They called ahead and arrived on time. They were incredibly friendly and quick to setup. They did a great job deep cleaning the kitchen and bathroom, which was much needed. We're looking forward to having them in on a more regular basis.
I had Team 3, Christine and Marina clean my home last week. I was home and they were amazingly friendly and made me feel comfortable and at ease straight away. The ladies did an amazing job and I will recommend them. Great job team 3
Love Love these products. My senior Yorkie was getting sick almost once a week. We had no idea what was the cause was, until we realized it happened the day after our house was cleaned. Of course like most dogs our little guy often licked the floor for food droppings. It wasn't the food that was making him sick, but the cleaning solution on the floor. The regular cleaning products might do a good job but the job they do one us and our loved ones is scary. Now I only use natural products like Aspen Clean. Not only do they work but the don't poison us in the process.
We had our house cleaned by aspen clean. A team came in and thoroughly cleaned my house from top to bottom. My house sparkled and shined afterwards. I continue to use their great cleaner to keep my house clean and smell great!
Team 12 just left my place not too long ago and I’m thrilled with the results. As this was my first time getting my house cleaned I spent a lot more money than I initially thought I was going to. It was well laid out to me though that the first time they do a deep clean and setting up a cleaning schedule the price will be less with subsequent cleanings. I was also called to approve the additional time/cost that was needed. I can’t clean because of chronic pain and my husband doesn’t have the time to clean, but for me having a clean home is very important. So I am one happy camper sitting in my clean home right now. The ladies were prompt, curteous, thorough and friendly. They didn’t even mind my dog who gets spooked easily!
Team 6 (Sabrina and Jennifer) were wonderful. They did a great job cleaning my main floor. They were very friendly and efficient. They worked well together and were able to clean everything in the allotted time.
Highly recommend!
AspenClean was timely and did such a great job. My apartment looks awesome!
I have been using AspenClean on a regular basis for 9 years now. They have provided consistently superb service, and all with nature friendly products. I like that they work around my schedule, are punctual, and flexible in tackling the tasks I need done. The people on the cleaning teams are hard working and absolutely lovely. I recommend them without hesitation!
Excellent work. The cleaners and the customer service agents were friendly and professional. I'm impressed at how much the cleaning team accomplished in a short time. It was a pleasure working with them and I won't hesitate to call on AspenClean the next time I need help.
Excellent job - the place was spotless. Thanks for the great work again!
I booked a one time cleaning of the whole house and received an appointment confirmation quickly. I tried to call the company the day before our appointment to provide additional details, but no one returned my call. A little miffed, I sent an email to provide further instructions and they were very quick to respond the next day. After that initial hiccup, they were wonderful with communication. Team 14 did an amazing job. I'm extremely picky, and I'm very pleased with the deep clean of the kitchen shelves. My gas stovetop is now spotless and works much more efficiently. I appreciate that they bill in 5 minute increments. Hourly rate is comparable to other professional cleaning services. Would recommend.
We hired Aspen Clean to do a "move-in clean". They came in on Tuesday and spent 3 hours in my empty, unfurnished, apartment and all they seemed to have cleaned was the inside of the oven. Half of the services offered in the move-in clean were not completed. The baseboards were not washed, the cupboards were not cleaned, the windowstills were not cleaned. There was dust and cobwebs everywhere. They even said they did not clean the bathroom because there's a couple of stairs between the bathroom and the rest of the apartment. I contacted the company and they offered to come do a free re-do of the clean. We agreed, and they came back on Wednesday and only spent 45 minutes cleaning. This time they at least cleaned the windowstills, but the baseboards and cupboards are still mostly untouched. The place does not look like it has been professionally cleaned. (The photos attached were after their "re-do"). They claim that everything they missed is permanent damage, but I am able to remove a significant portion of this "permanent damage" by simply rubbing my finger over it. Sure there is damage to the paint in some areas, but most of the dirt is just that, dirt. I wish I could upload the videos of me wiping away the baseboard dirt with my hands. I simply cannot fathom that this is a professional cleaning company. I could've done a better job by myself. They won't even offer a partial refund - I just wasted $600 to have to clean my apartment myself. They did offer 1 hour for free the next time we hire Aspen, but as I'm sure they know, we will not be hiring them again. Merry Christmas, I'm glad I get to spend my holidays cleaning our new place in preparation to move in.
Show up right in the window and did a great job getting the house clean. They even cleaned fur off the cat tree! The kitties were impressed. Definitely the best value out of a cleaning team I've seen. Consistently do a good job. Pleased to continue using this service.
Great crew, knowledgeable, hardworking and pleasant to have around. It was wonderful to have them come in and just get at it without needing any information or direction. They handled my move out clean professionally and left it better than when we moved in and that is exactly what I wanted. Would hire AspenClean again with absolutely no reservations. Thank you for taking that aspect of our move off my shoulders!
Have used 3 times. Always have done an exceptional job. Our house is spotless, every edge and surface. One time I forgot to leave the key to our house in the lock box and they came back after we got home from vacation. They didn't even charge us for what was essentially 100% my fault. Another time they went to the trouble of leaving a detailed letter, as I had requested, describing which parts of the house they were unable to clean (ex- behind a large and heavy dresser) so I could do it myself. I will continue to use this service and recommend it highly to others.
A true five star cleaning company. The whole process from generating the quote to executing the clean was extremely slick. The actual clean was completed to very high standard, even our kitchen appliances were done and all look like new again! Great job team 7.
Team #2 in Toronto were wonderful! My move-in was so less stressful because of them. They did a fantastic job!
We had a bit of a frustrating start because they had to cancel one day and we had our baby on the way so were pressed for time. They made it up to us wholeheartedly with professional customer service an excellent value for the work that they did. We have a clean and happy home with our New family. I would highly recommend this service .
We had an Aspen clean team at our home this week to do a complete clean. They were punctual and did a fantastic job getting our house back in order after a very busy summer in our home. The team was efficient, thorough and very professional. We are a chemical free home and all Aspen Clean products align with this goal.
The service was NOT GREAT for what I paid. - To start, they were over an hour late. - I was told 3pm and they arrived around 4:15. - They did not clean my base boards at all (still have dust everywhere). - The girl that cleaned my master bathroom did a poor job and I am not pleased at all. I actually had to go back and re-clean. - The same girl cleaned the master bedroom - Still dust on the floor, night table, and bed headboard. - I was also told when I booked the appointment that they would clean marks on my wall (not a single mark was removed). - Not all the garbage was taken with them - They also did not clean under some of the furniture (found dust balls). - The laundry area was not touched at all (something I cleaned after they left). - Only positive note, the girl that cleaned my kitchen (Marianna) was amazing - she was very thorough. I absolutely advise against using their services at the price point they charge and would appreciate a representative call me back as I would like some form of a refund.
I've had two cleans so far, and both have been wonderful. The team is enthusiastic, efficient and considerate.
Before I was moving out my place I had called Aspen Cleaning to clean my apartment since I did not have the time. They did an amazing job, I have never seen my apartment so clean!!! Thank you so much I highly recommend this company for everyone .
Team 1 just cleaned our place this week, and did a great job! Would definitely request them again. They cleaned all the places I have been scared to :s the appointment was booked under Chris K
Jessica's Team 3 (Natasha and Jay) are amazing! My house has never looked better. They did such a thorough job cleaning and were so gentle on our "old" floors and antique doors. I will definitely call them again! Thanks guys!
Did a great job cleaning and super nice!
Olga’s team #2 was awesome. They did a wonderful job cleaning up my house after 2 months of packing and movers. It would have taken me days to do what these 3 ladies did in 3 hours!! I’m so grateful for how attentive they were to every surface and corner in every room. Thank you ladies. Keep up the good work!!! ????????????
Team #10 did a great job cleaning my condo. I’m always happy with the cleaning staff, and their work.
We recently had our home cleaned for the first time since being home during the pandemic and team 7 did a phenomenal job. They were respectful, kept their distance, worked efficiently, and my shower has never been this clean before. They even cleaned areas that I had left out to save time. I can't wait for my next cleaning in 2 weeks. Thank you!
i have to my experience with Aspen Clean has been horrible. First let me say the first clean was amazing , the rest of the cleaning we terrible. they rushed throughout my home missing things and not properly washing the floors. when i contacted the management they just kept telling me that the girls have a specific time to clean my house . I told them i don't care about the time i care about the quality of the cleaning , why should i have to pay for a clean that is done poorly ,they told me that i would need more time to clean the house ,They came into my home for 2 hours all they needed do was dust, wash floors on the main floor and upstairs ,clean the 3.5 bathrooms and vacuum , you would think 3 people could do that in 2 hours . but they can't .
Team T did a fantastic job today! Highly recommend ????
Team 9 (Luca, Tereza, Christina, Andrea) They are amazing! If you need a deep cleaning you can call the dream team! Thank you guys! You are the best!
I received a gift certificate for $150, so I booked them for a 3 hour clean. They cleaned two bathrooms and vacuumed. Nothing else, not even counters wiped down - they didn't even mop the floors (we have all hardwood). My regular cleaner charges half that and would have had the place spotless in that amount of time. Not impressed. The bathrooms are nice and clean, that's great, but it shouldn't take an hour to clean a bathroom. It's not as if they were disgusting, I wipe them down pretty regularly.
I've now used Aspen three times over the last few months. "Team 2" has been very professional and personable on each visit. I plan to keep using this service for years to come!! Update: Still using Aspen for my regular cleaning. Team 2 is still rocking it.
Reliable, high quality home cleaning service. They make their own natural cleaning products & use them for service. My house looks & smells great every time they come. It is the only eco friendly line of cleaning products I trust. You can purchase their products in natural food stores such as Wholefoods markets, etc. if you want clean yourself.
First time using Aspen. Excellent cleaning team. Works very hard, efficient and thorough. Very much impressed at their productivity for the time they were here. Looking forward to seeing them on a regular basis.
Great first experience with Lisa & her team last Friday. Professional, efficient and thorough!
I scheduled AspenClean for a move-in house cleaning. The service was fast, friendly and exactly what was promised. They even finished earlier than expected and didn't charge for the remainder. I would definitely use them again in the future.
If I ever need my apartment cleaned, AspenClean is my go to! I love that they use all natural cleaning products. The staff are always lovely, punctual and professional. Highly recommend.
Incredible people with heart
Another stellar job, Team 3 (Joyce, Xinena, Betty & Laura).... Really appreciate the job you guys do. So clean!!
Team one was wonderful! They did a great job cleaning my house! The whole team was really friendly. Thank you so much for the wonderful service!!!
excellent cleaning service. spotless place and they focus where I ask.
Team 9 did a fantastic job. My mom visited this weekend and complimented the cleanliness of our place. I don't think that's ever happened prior to using AspenClean.
Sandra, Stephanie and Marianne are excellent. Our house sparkles after they work their magic. They are friendly, polite and professional. I can't say enough good things about them
You just can't go wrong with team 19 or team 14. Very nice job done guys! Huge thanks to you all here!
Worst cleaning experience. Missed so many places, even in our tiny apartment. Moved garbage from one spot to another and left a lot of dust behind. Put expired milk back in the fridge instead of throwing it ... Shoes were left in a mess. Washroom tap looks dirtier than it was before. Very dissapointing, especially for the price
Team 5 was great and did an excellent job ! they cleaned every corner ! and did not waste time at all . They came on time too !! such a great team :-)
I am always happy to come home after team 2 has cleaned my house. They do a fantastic job. Thanks T2, keep on smiling!
We use AspenClean services weekly at our house and simply said, there is nothing to complain about. The Team (9) is professional and thorough. It's the small touches that impress us the most. Like folding the ends of the toilet paper. Great customer service and unbeatable value. Highly recommended!
I tried your bathroom cleaner on my steam shower tiles and it worked amazing! It has been difficult ot find a cleaner that works this great and is safe for my septic system. My shower tiles are black with black grout and have a decorative silver tile boarder and they haven't been this shininy since they were installed. Other environmenally friendly products did not work, were far more expensive and left behind hard water stains, your bathroom cleaner cleaned what they left behind! I also feel good about using it as the shower stall is confined and I end up breathing in what I use so I feel it is a healthy choice. I also have to mention the spray bottle of your cleaner is fabulous - no more drippy nozzles! Thank you for making this task so much easier for me!
Team #3 was thorough and professional. Great service, I will definitely use AspenClean again!
Team 10 did an amazing job at my place! Everything was pristine when I got home. Would definitely recommend AspenClean!!
It was so wonderful to come home to a clean apartment last week! The AspenClean team was friendly and professional, and did a really great job. They arrived within the one-hour time window that we arranged the day before and they efficiently cleaned everything in less than two hours.
Good cleaning done.
Aspen's very pleasant and efficient cleaning staff worked hard and did a super job. Team 3 is awesome!
Not happy with Aspen Clean at all. It ended up costing $125 more than what was originally quoted and the quality of service was very poor. After speaking with Aspen Clean about my concerns it seemed as if my concerns of the poor cleaning were not warranted as I was met with some real attitude. And the cost, "Well Stuff Happens". I expected much more from a service with this rating, and will definitely not be using them again or recommending them to my friends. I have found another cleaning service to clean our house that is much more deserving of 4 to 5 star rating. IN RESPONSE TO THE OWNERS COMMENTS OF THE ABOVE REVIEW: Firstly by saying that you do not charge more than your quotes, unless you obtain approval by your clients first is a JOKE! You quote the price on the phone and then when your cleaners are running out of time I get told that for them to complete the job it will cost me an extra $125. So yes, for me to get the job done that you were hired to do, I am going to have to agree to pay an extra $125. Take it or leave it! So you are right and I will have to approve the additional charges if I want the job done meaning your quote that was given to me originally means absolutely nothing. A very poor quoting system in my opinion, especially considering the extra time and money was not even mentioned until the original time was almost up. Secondly, after speaking with the cleaners about some of the cleaning that was not done very well, the attitude alone was enough for me to decide I would just deal with it on my own and be done with my experience with Aspen Clean.
Great all natural cleaning company! They are punctual, friendly and they work fast. Would definitely recommend.
Team #7 Lisa, Gemma and Regie made my home beautiful!!! I absolutely am impressed with their attention to detail and thoughtfulness. I am a monthly customer and I love the lavender oil in the vaccum and the scent stays for days. I love this company. Well worth the money.
We've been using AspenClean for several years now and have recommended them to all of our friends. We found them online when we first moved to Vancouver and have stuck with them ever since. We love that: - They bring their own equipment and cleaning supplies, so we don't have to keep things stocked up. And they use environmentally safe, non-toxic products which smell amazing - great for people like me with chemical sensitivities. - It's a different team of people every week, which keeps things fresh - but they have detailed instructions so you get a consistent clean every week. - They send a team! So instead of one person cleaning for three hours, you get three people cleaning for one hour - great for us, since we work from home and can't always take three hours away from the office. - If and when anything goes awry, customer service is very quick to respond. We love coming home to our clean clean house every couple of weeks. Highly recommended!
Very disappointed with the service provided by Aspen. Following my initial clean- $200 for a 2 bedroom condo- there were some major deficiencies. Basic things like counters not being wiped in the kitchen and window sills not being dusted. When I called they were happy to reschedule a clean to fix the issues. When they returned the following week, I was called because they had no way to get in to the house without my being home (despite having provided them with a key the previous week). They eventually sorted out the key issue and completed the clean. I came home to find the kitchen counters still not wiped down. The substandard work and lack of attention to detail prompted me to terminate what would have been a monthly service after one clean.
The team that cleaned our place was fantastic!!! Our house was incredibly dirty as it hadn't had a thorough cleaning in over a year due to a family illness. They had a much bigger job than probably anticipated and they tackled it! It feels amazing to have my house back to how it used to be.
Team #1 was fast, efficient, and friendly! Upon closer inspection though it looks like they missed a few details (baseboards, corners etc.) not a huge deal though, will book them again but make note of it for next time. Overall pretty happy though.
Team 4 rocks! They've been taking care of my home years, and I can't thank them enough for their excellent service. The house shines, and every detail is perfectly attended to every time they come. They're quick, thorough, and considerate, and the products they use are earth-friendly and sustainable, which is important to me. Highly recommended!
AspenClean is incredible! Team 2 did such a fantastic job cleaning my space and making my home sparkle. Thank you so much for the attention to detail and for being so accommodating to all of our special requests! Highly recommend this company!
On the subject of your cleaning products. I just have to mention how impressed I am with the powder cleanser and window cleaner! The property that we live in now I just purchased five years ago. Included with the property, of course, were the typical kitchen appliances, one though in which I was not experienced in dealing with was a stove with the ceramic glass top. Albeit a nice good quality stove, it has been a major source of frustration. I have always struggled with cleaning this stove top and maintaining a shine. There are so many cleaners out there that cannot be used on this stove top! I have purchased and tried quite a number of so called specialty glass/ceramic cleaners but there was always some issue with each one of them. This morning I tried your powder cleanser followed by the glass cleaner. WOW!! I have NEVER seen this stove top so clean and shiny. It was so easy too! Very impressed. I appreciate the efforts you put into creating a group of clean 'cleaning products'! Lovely, soft aromas, and the cloths are not like the usual micro fiber cloths. When I tried your glass cleaner on the windows with the dedicated color coded cloth I was pleasantly surprised. No streaking! No lint left behind by the cloth. No drag as you wipe the glass surface with the cloth and it was quick. The solution, as with all the other spray products, do not spray on heavy but nice and light which results in less runoff, less mess and a quicker clean. Keep up the great work! You are providing a product with integrity, quality and is healthier not only for us as individuals but also for our environment.
We have been with Aspen Clean for a few years now. Always been satisfied with their work. Thank you Team 3!
Team was quick, super thorough and a ton of fun in our office!
Unbelievable job by Romana and Livia today. I never knew my home could be so clean. The process was easy, timing was on-target and the hand-written note made my day.
Thank you Aspen Clean Calgary Team #7 this was my first time using the service and I am impressed. I will definitely be using them again. Efficient and excellent service. My house looks amazing . I thank you so much for a great job team #7
AspenClean was easy to book and professional. The cleaning crew was amazing! They were friendly, followed Covid guidelines and did a fantastic job!
The ladies from AspenClean (Team 7) were phenomenal. The cleaning was beyond my expectations. They cleaned things I wasn't expecting them to: inside the microwave, the kitchen anti-fatigue matts, the drip pans for the stove, etc. They were very professional, got started right away and were done on time. Aspenclean is perfect for anyone who doesn't have a lot of cleaning supplies and equipment, since they bring everything, including a vacuum. Their standard cleaning was very impressive. Highly recommend!
We have been working with AspenClean for over 5 years. The quality of service both by admin staff and the cleaning crews always impresses us ( shout out to Pearl and Team F!) While the service is on the expensive side, we really value the green products, consistent high standard of service and flexibility to fit our schedule. Highly highly recommend!
Great company to have work for you are excellent lineup of products.
I have had several different companies come in and clean for me . I am disabled .I was never satisfied with the service I received I was starting to think I was difficult and expecting too much from cleaning crews . Aspen clean changed my mind. I was not being too picky. Aspen clean team #3 not only met my expectations exceeded them greatly. They did everything I asked and more . My son happened to be home while they were cleaning and he was very impressed as well . The ladies were professional and fast they actually finished sooner than the booked amount of time. I am so happy with this team I hope they will be back every three weeks to continue to help me out .
I highly recommend AspenClean to anyone who wants a wonderfully fresh and marvelously clean house to come home to.
Team 3 did an excellent job. They were super fast and very good at what they do. Very professional.
My wife and I have used Aspen Clean bi-weekly in our condominium apartment since 2006. They are efficient, reliable and take considerable care in the work they do. We recommend them with enthusiasm and without reservation.
Do amazing work...every time!!
Happy crew cleaning today. Thanks team 3 for a great job.
Great initial house cleaning, thx for the good work! Friendly and professional crew!
VERY professional and responsive service from start to finish. Excellent phone contact / response. Tatiana, Krillian and Peta did an excellent job and left the place looking like new. Aspen's all-natural products left the house smelling great (and not like a chemical dump!). I'll use them again.
The place generally looked clean but not much cleaner than I left it. Floors were not vacuumed (gross) so I don't even know if they were washed. They did not clean out the fridge since there were obviously rotten things still in there. They did do a good job of getting fingerprints off of wood (difficult job), but for three people and $270 this is a total ripoff. I would definitely not recommend them to anyone.
Absolutely love our AspenClean team! Always excited to come home after they've cleaned, the house always sparkles!
It's sooo nice to have everything clean at the same time! Aspenclean Team #5 did a great job--in and out in an hour and everything sparkly.
Team 6 came into my Calgary condo yesterday - Oct 31 - for the monthly service. I am somewhat "disorganized" at the best of times but this was, bar none, the very, very BEST service I have ever had. They went way, way above and beyond what I expected for cleaning and getting me better organized. I will have to up my own game now to keep things in place lol. The problem is now everyone will want Team 6 BUT they deserve this praise for the obvious pride they take in their work. Well done !! See you next month Team 6 !!
We have used Aspen Clean to help maintain our home both in Toronto and in Calgary and we have never been anything less than pleased. Their service is performed at a consistently high standard and the little extras really show the teams care. I view professional cleaning as an investment in my home as it helps keeps the house in top condition. It’s an investment in our family because it allows us more time to be together and a space we feel good about being in. If you are considering having professional cleaners in I would recommend Aspen Clean whole heartedly.
Team 8 did a great job . I have a team clean my place on a biweekly basis because I am physically challenged by stroke, and they always do a great job! Thank you. Penny
Great staff, very detail job very satisfied we be using them again in the near future
Team 3 was there for about two hours of cleaning during the actual move, they got everything that I wanted done around the movers!
Team 12 did a great job cleaning my apartment!
TEAM 4 cleaned my house and I was very impressed! I would highly reccomend TEAM 4. Thanks a lot TEAM 4! - Imran Chaudhry
Aspen Clean came highly recommended and lived up to the recommendation. The staff was great to work with from booking of the appointment to the day of the cleaning. They did an awesome job as our apartment has never been so clean. Plus they use eco friendly cleaning products. I will use their services again for sure!
Team 3 just did a seasonal clean-up for my 2-bdrm condo this Wednesday. Estimated arrival time was between 8:30-9:30 am; and the Team arrived at 8:30 sharp. Tina, Hannah, Tatianna, and Shizu (team of 3 plus 1 trainee) worked diligently for almost 3 hrs to clean my under-maintained condo unit, paid attention to details, and exceeded my expectations! Way to go, Team 3. I would definitely continue to use AspenClean for regular maintenance cleaning going forward; and I would specifically book your team!
I had ordered a post construction clean on my new build home. There was lots of dust on all the shelves, floors and in the two closets with built ins. I had pointed this out to the crew when they arrived as this home has a lot of built ins. The crew was on time, professional, and courteous, however, the cleaning was not up to standard for what I paid which was $1500. There was a layer of dust left in most drawers and cabinets, sawdust on some shelves in my built in closets, the floor was relatively clean, and I had to re-direct them to clean one more toilet more thoroughly while I was there checking in. Overall, it was disappointing. They did offer to send a crew to re-clean those areas, but it was simply more convenient for me to dust them myself then to have them come in.
Team #7 in Calgary was great!! Very professional & efficient. We are very pleased with the job they have done. Thankyou!!
They were very accommodating and did an amazing job cleaning up for a move-out! Highly recommended!!
Covered more than I expected.Have used before and will use again.
My family uses AspenClean any time we need a little extra help around the house, and we are never disappointed. I highly recommend using their service, especially if you have chemical sensitivities, or are looking for an eco-concsious alternative to mainstream home cleaning.
I was very pleased with the through professional cleaning job that the Aspenclean cleaners did on my home.
Great service. They arrived on time and did a fantastic job. No complaints!
Amber and her team did an amazing job in my home. The ladies were absolutely lovely and very friendly and I was happy to welcome them into my apartment. I thought I was pretty solid at cleaning my apartment every week until these ladies came around. Thank you for making it easier for me to breathe! Happy holidays!!
Breanna and Calgary team 7 were extremely thorough and detail oriented!
Excellent job on my house!!! They even folded the toilet paper like they do in hotels. Can’t wait for another clean. Thank you!
AspenClean did a horrible job cleaning my home in Calgary. I purchased a move in/move out clean to avoid the stress of cleaning when moving into a new place. Instead of alleviating stress they added to it. I checked on the place after it was cleaned initially and there was white product all over the kitchen counter tops, I could see the dust on my track lights and pot rack, multiple drawers looked like they hadn't been touched! The baseboards all throughout the house were still covered in dust, the bathroom floor had clumps of hair, and the tops of all cabinets throughout the house were covered in dust. So much of the house was untouched, i could see the dust and easily pick it up by swiping my finger across. I called to complain and the cleaners came a second time. I pointed out the numerous issues I had and asked that the house be cleaned in full again. Three cleaners arrived and told me they only had 30 mins booked for the job but would ask if they could have more time. They assured me they would clean it better and admitted that it was poorly done the first time. After the second clean there was still dust coating the tops of all the counters, harder to reach drawers i.e. above the fridge remained uncleaned, the baseboards were still dusty as well as the fan in the master bedroom. Horrible. I could understand dust left behind furniture or cabinets but was disgusted to see it out in the open. My girlfriend and I were hoping for a less stressful move in, and had to spend 2 hours cleaning the bathroom alone. We haven't been able to unpack for a couple days because we want to clean first!! We called the manager and complained again and asked for a refund which he refused because he claimed he had to pay his cleaners and said they had spent 10 hours in the house already. He had to be either lying or joking. Horrible customer service. They offered to come back again but by this time we just want to move in and have had to take time off work to clean the place ourselves. All in all, I was extremely disappointed in the service. I've never used a cleaning service before and AspenClean was recommended but I would not use them again and I will never recommend them to anyone I know. In fact I'd encourage people to spend their money elsewhere.
Used Aspen Clean for the first time today and am very pleased with the results. Team 12 did a fantastic job on my place and I look forward to them providing biweekly cleaning for us. Great work!
After my initial cleaning, I contacted customer service because I had some concerns. An entire bedroom was not cleaned, wet clothes were removed from the dryer and balled up in a corner of a shelf, my toddler's toys were crammed without regard for the structure of the toys into a cubby, the walls and windows weren't washed, the furniture had not been vacuumed, one toilet had not been cleaned, a bathroom floor hadn't been washed, items were relocated into other rooms, and the bedside tables had been rummaged through.... After several emails, the customer service rep had not even acknowledged many of my concerns, but asked me to take pictures of what had not been done to show the cleaning team so they could make it right. I did that and booked a re-clean. I was told that staff came out to clean, but none of the deficiencies was addressed. I couldn't tell anyone had come by. I asked to have a refund for the rooms that weren't cleaned because i had booked a cleaning for three bedrooms and three bathrooms. After many emails I had accepted that they were and will be not concerned about how my stuff was treated, and the 100% satisfaction guarantee doesn't mean the customer's satisfaction. I was offered 10% off my next cleaning.... There will not be a next time. The two stars is because some of the work was very nicely done.
Excellent work and really pleasant people.
Very friendly and polite team! They do a quick and thorough job. It's always a pleasure when they come.
We've had to arrange a very sudden move. I was searching for cleaning services and the on line chat was very helpful. Fiona was amazing at accommodating our quick schedule and even got us steam cleaning services at the last minute. The team they sent, headed by Orla was fast, efficient, friendly and did far more than I had expected. The house looks incredible and the carpets are like new. Even better, the products they use are safe for our cats. I can't thank you all enough for everything you did to help us. I would recommend you to anyone!!! Thank you all so much!
Team 13 was terrific!
I walked into a sparkling, clean home after a long day of work. They even tidied up the kids' art desk!
I had Aspen Clean come by to do a complete clean of my apartment as it had gotten out of control during Covid. Team #2 were extremely professional, thorough, and efficient. I am extremely happy with the job they did and will definitely have them come back when I need another deep clean.
Thanks to Team 5 for another very thorough cleaning! Shannondoe is always very polite and professional.
Fabiola and Gabriela did a deep clean of my condo today and they did an excellent job. They were very thorough and attentive to even the smallest details (hard to clean areas especially). I would definitely recommend their services! The place looks spotless and brand new! Thank you so much for your hard work and dedication to quality, it certainly shows in the results.
I'm always very pleased with how clean my house is after the ladies come. And it smells so fresh.Team 1 in Calgary always do a great job. Thanks.
Team #1 (Sandra, Stefany and Ana) did an excellent job cleaning my home earlier this year. They were quick, efficient and friendly, finishing the entire job in just over an hour. I was very happy with the results :)
Lead person and team were so efficient and polite. Well done. Hope you will come again.
Edit: COO & Co-Owner Chris Solodko was in contact. He was apologetic and took the time to listen. After the call, he sent out an E-mail regarding the conversation and offered a 50% refund. At least he is willing to try to solve the conflict and make it right. I feel that a 50% refund is fair; after all, someone did show up and performed some sort of cleaning. I hope the owners see this. If I can give them zero stars I will. Once they have taken your money, good luck. They have no respect for people’s time and the attitude they give you is incredible. I work in Asia right now and I have to get up early or stay up late at night to try to call. I have tried to talk to them for 2 and a half week and I ended up getting an email from the operating manager Niall Humphreys giving me a 1 liner asking if I’d book another appointment. 1) It was really frustrating that the original appointment was not even scheduled properly even though I received an email confirmation of the arriving window around 11am. I had to fly out that night, so I called, and they did eventually got someone to come in at 4:20pm 2) signed up for the extra service for sheets washing, but because there was no instructions for the sheets, I didn’t know I was supposed to do anything for it, so when I asked the ladies when I did the walk around afterward, one of them told me nothing was done for the sheets because I didn’t leave them out or something. So this item shouldn’t be charged then if it wasn’t even done 3) I’m not satisfied with the quality of the cleaning. I really didn’t have time to do a detail walk around but when I ran my hands on the bathroom counters, my fingers were full of dust and everything else. When I asked the ladies if they have clean the bathroom countertop, and move the few items on there to clean the surfaces, they said yes. I said they are still dirty, and one of the ladies said it was the silicon stuck on the counters, there was nothing more she can do. But it was quite obvious that the countertops need some work when there was hair and dust that I can see, and collect when I ran my hands on them, and a dried out contact lens that I left there was still there. I brought them up to the bathrooms and ran my hands on the surface, pointed out the areas, and they got the spray and wiped the counters again. The girl who told me there’s nothing more she can do has such a vile attitude. I was flying out of the country and I really won’t have a chance for someone to redo the job. I was quoted the cleaning will be 2 hours and 20 mins and then because the cleaning wasn’t scheduled properly, and you have arranged someone to come in after 4, but for 2 hours. I’m not sure how you estimated the time, but if things are not done properly, or done at all within the time you have quoted me as a paying customer, this is unacceptable. The cherry on top was finally after 2 and half week I finally got an E-mail from the operating manager Niall Humphreys saying “Please accept my apologies for the delayed response. Did you want to book another cleaning with us? Just let me know and I can arrange.” I called him and said it wouldn’t be an option to book another appointment because I’m out of town for work for months, and at this point after the delay and attitude from various people, I just want a refund. He said that’s not something he can do, thanks for your feedback sorry to bother you, and he put his phone down. There was no more respond on the other end of the line no matter how many “hello? Are you still on the phone?” I have said. An operating manager with attitude like this, I hate to say it, that tells you how well they’d ever treat the customers. What got me is their poor attitude, the incapability of complaint handling and resolution, and lack of desire to resolve conflicts. Clearly the company lacks a good complaint handling mechanism with individuals who has the complaint handling and resolution capability. Once they get your money that’s it, you are nothing. Everyone please do yourself a favour and stay away from this cleaning service.
Team 2 (Amie, Clara and Sommer), cleaned my house this morning. It is GLEAMING. They were cheerful the whole time and worked very hard and very fast. Everything they did is absolutely perfect. I'm grateful to them as I'm recovering from severe injuries and can't clean myself. I've had my house cleaned by Aspen previously but these lovely women are simply The Best. They worked as a team, and communicated politely and good-humouredly with one another. I worked as a cleaner in college and I know it isn't always fun, but they seemed to be having fun both with their work and with one another. They did everything better than I do myself, and I have very high standards. Not one speck of dust is left anywhere. Thank you Team 2 and Aspenclean!
It was extremely easy to book a time with them, and the team came on time. Lovely group of ladies who were very professional and did a great job! Wish I could have offered them something to drink, they worked hard! Looking forward to an ongoing relationship with Aspen Clean.
Team 1 did a terrific job of cleaning the apartment. It was thoroughly cleaned; the suite owner was completely satisfied.
This is for a Calgary Team - I am very happy with the AspenClean Team that comes to my home every week. They are cheerful and efficient and leave my home sparkling clean and smelling fresh. I would recommend them to everyone who needs a clean home. These ladies are amazing!
Team #1 did a great job - house was very dirty after some construction. Lori B.
The 3 workers from Aspen Clean did a fantastic job cleaning my parents' apartment. Mom and Dad were very please with the results.
Team 2 came to our place today and did an excellent job. They were on time, efficient , thorough and polite.
if you're having a party these are the guys you want to hire to clean before the party. They do a great job of cleaning. They're easy to deal with and are very responsible. Always arrive at the promised time.
Michal and Team 10 did an awesome job! Booking online was easy, they arrived on time, and fully prepared. I was able to run some errands while they cleaned, and it saved me so much time. I really appreciate that they use green products, and I love how clean my home is.
Love their eco-friendly cleaning products. Staff are friendly and provide great customer service. I would highly recommend this company for all your cleaning needs.
I am very pleased with the service and attention to details. Very nice staff and amazing eco-friendly products
Team 2 has cleaned my home twice so far. They worked quickly and efficiently, and were willing to do touch ups when I asked. Very pleased with the service provided. Great job!
Great service and awesome staff! A team cleaned my house a couple of days ago and I was aboslutely thrilled with the results! My house has never looked or smelled better. The girls that came to clean were ever so polite and friendly. I was so happy I decided to buy a full Aspenclean cleaning kit as well! The eco-friendly aspect makes Aspenclean the perfect maid service for all homes!!
Excellent results on the initial cleaning. Will continue with bi-weekly service.
I had team two who are Gaby, Diana, and Carmen and they were excellent. They were punctual and got to work right away. My house is now sparklingly clean, shiny, and dust and pet fur free. I truly appreciate the job they did and highly recommend them to anyone who wants a job well done.
Very expensive rates for terrible service. They were late and used dirty brushes and mops from someone else’s house. Their office staff never return calls. They take your visa ahead of time so they can charge you regardless of customer satisfaction. Avoid this company!
Team 13 provided a fantastic service today- they were prompt, enthusiastic and left my home spotless. They were careful to follow my instructions and it was a treat to come home to! Can't wait to have this on a regular basis!
I need spring cleaning at my home every season. AspenClean is the best bet. I have been using them for the past few years and they always get the job done. They are easy to book on line or I call their customer care which is always friendly and reliable. Their teams are super nice, my home shines and smells great. Thank you for leaving behind your natural products. Lovely touch. I might need another spring cleaning soon.
So nice to come home to a fresh clean house.
This was my first time using the services of this company. Team SIX came, and I was impressed with their efficiency and thoroughness.
Team 8 worked really hard, they listened what my needs are. Booking was't great, they greatly under estimated cleaning time
Called Aspen out to clean my house while we were on vacation, gift for my wife, they did a great job. This was the second time I have had them out and I will use Aspen again and have already referred them as well. Note also that the first time they were out I could not find my wedding ring for quite awhile, when they were down they had found it under the bed and they left it on my night stand, again we were away on holiday, speaks very highly of the people that come to your house. (team 7) good job, thanks. George Pinel
This team were an incredible tornado of cleaning activity from the moment they arrived. They were curtious and hard working. My condo has never sparkled so bright!
Great products, I've been using them for a few years now and the cloths and cleaners are really good. Nice smelling and they work really well.
They did a fabulous job service was exceptional and friendly. I will definitely use them again
I recently bought a house where the previous owner uses Aspen to do a Move Out cleaning. Since I saw they did a great job "before" and "after" the closing of the house, I decided to hire them for my "Post Construction" cleaning. My house is full of dust after the renovation. I requested a POST Construction service with a MUST CLEAN of the window blinds in exchange for the time they can save on cleaning any Appliances as there are no Appliance in the property. I received a quote of 7.5 hours (3ppl) for $1,125 + HST. It is a very very expensive service which I expect a high level and Professional service to be done. At 2pm of the day of the service with 2/3 of the time had passed, I received a call saying that they will need an additional 2-3 hours the next day (with charge) to complete the job as there are a lot of dust in my house. Then they told me that the Kitchen and Blinds are not done yet. I was so shock and can't believe what they have done during the start of the time from 8:20-2pm x 3ppl. Why am i paying for an so expensive service and eventually the major kitchen and the blinds are not done. As a professional company, why they don't walk and evaluate the level of "dirt" prior to start of the time and knowing that they can't complete the job in 24 HOURS (8 hours x 3ppl). It is extremely unbelieveable that my house is only 3000 sq feet and it takes more then 24 hours to clean. See the photos... this is on the main floor entrance and the floor and stairs aren't even wipe at ALL. They said they will need an additional 1 hours x 3pp, (3 hours charge) the next day to finish it and in fact I wipe it myself in 1 hour x 1 ppl? Why am i paying $150 / hour to do a service where I can do it myself? This job is more likely to cost under $900 rather then now my bill is more than $1,200+. If you decided to go with Aspen, make sure you are on SITE to monitor them as well as remind and remind them what has to be done. I have the MUST item listed on my email request but still got over looked by ASPEN. Update: After a few email exchange to express my concern, ASPEN has agreed to make a compensation to refund an hour worth of time for this work order. Although they did not do what I am expecting them to get done, their customer service and their willingless to solve this issue is so far the best.
Remona team did a great job today !
Team 4 never disappoints me I’m a very picky cleaner and don’t usually find anyone can do as good of a clean as me but this team does a better job than I do
It is a pleasure to come home after every cleaning I get from them. Air quality is discernibly better & my place shines. Their natural products & great staff do the trick. Thank you AspenClean.
Team 1 was great! They got our new house move in ready - thank you!
Wonderful team of women who came in with knowledge and friendliness. They came early, and they cleaned thoroughly. I was beyond impressed and can not believe quality like that actually exists! Wow, is all I have to say!
They charged me $475 for a one bedroom apartment, although the quote was only$325. And they only cleaned kitch(which is not clean enough),bathroom and Windows. I would've chose another company which only charge me $450 for everything including undersink, chest, and walls. Aspen is too expensive and the quote is useless. Will never choose it again:(
Wow! my house is like brand new again! Thank you Victoria and your team for doing a wonderful job! Very detailed oriented and professional!
TEAM 11 is fantastic, I would highly recommend. Very thorough and great to deal with.
I was in dire need to have my apartment cleaned before I moved out to get my deposit back, and I did not have the time to do it. Called AspenClean and they gave me an appointment within one day and I was so grateful. A four person team came out and they were friendly and efficient. When I was doing my move out inspection, the Manager of the building said that AspenClean was a 'partner' with the management company and they knew what specifically needed to be done, but that wasn't the case. The light covers were not washed and around the kitchen cupboard door handles were not cleaned. But I can say, the place smelled so clean and I was happy with the job. Nancy K. Vancouver, B.C.
We had team #7 in on Monday for a move out clean, and I'm impressed with the job they did. I was having a bad day and was curt on the phone, but they handled it professionally. Also did a number on some tough hard water stains in the shower. Thanks!
I love team 5 they do great job. Thank you team 5
Very pleased with quality of clean from Iman and Team 5. Always pleasant to come home to spotless home! Very professional and high standard of service. Highly recommended.
Ladies were terrific and apartment was sparkling but they weren’t allocated enough time by Aspen for a move out clean to get the extras I had selected completed and items were missed. Aspen took care of it quickly when brought to their attention.
Garbage job and weak management.
Huge thanks to team #10 (Romona, Kelly and Dejan) for leaving our place spotless! They did a fantastic job and were very accommodating when we asked for some additional things (i.e. cleaning inside the fridge). They were nice and professional and we're happy with the results. Would definitely recommend AspenClean and specifically this team. Thanks again!
Very impressed, will certainly use AspenClean again.
Do not hire this company for cleaning. The are appalling. They do not clean at all just flit around looking busy. I gave specific instructions as to what I required cleaned, they did not clean anything. Just vacumed, which was the one thing I did not want them to do.The cleaners do not speak english. The office staff do not listen and find it difficult to operate the computer system including when you send photos showing them where they have not cleaned. This company does not deserve to be in business.
I have used this cleaning service since May 2020 and always have a great experience. Thank you.
I had team #12 - the 3 of them were so pleasant and professional! The whole house looks amazing. Thank you for a wonderful job!
We hired AspenClean clean our house and the ladies who came (Team 5) did amazing job! They were very friendly and hardworking although the house wasn´t in a good condition . When they left we couldn´t believe how clean the house is plus the AspenClean products smell so nice (probably lavender?). Very good experience with this cleaning company, we will recommended.
I have been using Aspen Clean products for more than 6 years I love all their products because of the smell of fruits make me relax, they also don’t damage my hand and my skin :). I really love the combination with the kitchen cleaner and the super scrub powder both do miracle remove all the greasy when I clean my kitchen. For my bathroom too I mix the bathroom cleaner and the super scrub powder makes everything disinfected and shinny. I’m so happy they have this eco-friendly product that I can use to clean my house and without any issue for my health.
Wow - what a great cleaning service. I've been using this service for over three years for cleaning every 3-4 weeks, and they consistently impress me with their attention to detail. I've used them for two move-out cleans and that's an area of special excellence for Aspen Clean. But in my monthly service: baseboards, lightswitches and corners are always left perfectly clean, every surface is shiny, polished and beautiful. Today was especially amazing since my heat and water stopped working, but they were still able miraculously to bring this place back into an *institutionally clean* state that would satisfy even my mother, who worked in radiology and is obsessed with organization and cleanliness. Magazines and books: stacked and at right angles. Wonky-stone-flooring: perfectly mopped. Even our dog's zone is always perfectly clean. Shout out to Team #2.
The team does an excellent job!
We recently broke up with our old cleaning service and tried AspenClean after seeing their vehicles in our neighborhood. There was no comparison in service level - ApsenClean is head and shoulders above our previous service provider.
Great job by team #7!
AspenClean (Team 5 - Iman) did an above and beyond cleaning service today. I am very happy with the result and I love that they only use natural cleaning products. Thanks, AspenClean!
Team 11 Shauna, Celia and Celia very organize in cleaning . Thanks so much all corners of the house is so clean.
Team #2 did a wonderful job as always!
Team 20 was great - polite, efficient and did a great job. thank you so much!
Excellent cleaning team! They were polite, efficient and did a great job.
First time customer here. I was extremely satisfied with the quality of work!!
Excellent and timely service. I appreciate the eco-friendly products and emphasis on customer satisfaction. Thank you, Aspen Clean!
Toni and the rest of team 4 have been cleaning my home for almost a year now. I've had difficulties finding cleaners in the past who pay attention to detail and clean my home just as I would if I had the time but Toni and her team have changed this. This team is courteous, professional, efficient and bar none the best cleaners I've ever had. I have not once been disappointed in their work or felt that I could not trust them. With their personal touches, I always feel taken care of and I always come home to a show home quality clean. Thank you, ladies!
As a small business owner I have tried many eco-friendly cleaning products and nothing stands a chance against AspenClean products. I am proud to show my clients how well the products work and how amazing their house will look and smell when we are done! Thank-you!!
Was super impressed with Team 10 - the house looks great!
Excellent experience! Great service, friendly and efficient staff. natural products clean and smell well! And my dogs are happy with no allergies at last! Not to mention my wife...
Thank you as always team 4. Great job as always this time, including "my list". Same applies for your last two visits when I was unable to leave a review!
Aspenclean came for a preholiday session and did an amazing job!
I recommend the TEAM #10 Romana & Kelly ! the cost is not cheap but it was worth quality.
Didn't use their services - but disappointed that they quoted me $475 plus tax for a one bedroom/one bathroom 600 ft condo! Wondering who is paying that type of cost for a basic clean? When asked for clarification on the costs, was told that is the going rate and no offer for explanation or negotiation. Too bad.
First time user, fantastic service from Team 15.
Team 5 did an amazing job cleaning my house. Everything from top to bottom was sparkling clean after their visit. Their friendly and professional service was greatly appreciated.
The cleaners were friendly quick and very thorough
I came home from work to a spotless home. Team 13 did a wonderful job. Everything I had requested to get done was done beautifully.
Team 5 of Shannandoe and Yuni were great! This is the first time I've had my house cleaned, and they did a great job. It went above my expectations! They even left my slippers right by the front door!
I had my house cleaned last week by an Aspen Crew. They did a marvellous job and I will be using them again on a regular basis. I am fussy!! They were extremely thorough and respectful to make sure my expectations were met. I would highly recommend them.
An amazing job by team 6. They were very thorough and cleaned with great care. They took care of all the smaller details. Happiest we've been since starting with Aspen Clean.
Team #6 is my absolute favorite!!!
They did an amazing job! Asked for a one time deep clean and am so impressed with everything, the house looks beautiful!
The ladies were friendly and did a good job. I'll recommend them.
Team One - Cinthia , Carmen , Michelle and Diana did an excellent job. I would definitely recommend !
I was hesitant to use this company since their rates are higher than what I wanted to pay initally, but I got more than what I paid for! I booked a team for an hour to help clean an apt I'm moving out of. The girls that came were amazingly thurough and had incredibly high standards for their work. They saved me hours of cleaning; the apt is cleaner than when I moved in! If you hire, request team 13! Thank you!!
Team 1 (Sabrina & Carla) did a fantastic job for us! They were incredibly thorough and detailed, which was important for Type As like myself and my husband. I was hanging around at home when they were cleaning, and I noticed one of these lovely ladies taking my kids' toys off the toy shelf to clean the dust off. As parents to young children, there was quite a bit of toys, and I certainly did not expect them to be that thorough. It was greatly appreciated. We have used Merry Maids and Mona Cleaning in the past. The use of natural products was also important to us. Yes, Aspen is more expensive than others, but you get what you pay for. We'd rather pay more for quality work that we're happy with, than pay less for a mediocre job that we grumble about afterwards.
I cannot say enough about the AspenClean products! I have officially switched all my household cleaners, laundry and dish soaps over to AspenClean. They work so much better than the conventional products I used to use. The dishwasher pods are incredible. It's hard to pick a favourite but I am in love with the Oxygen Bleach stain remover. I have 3 kids and this not only takes out the stains but the clothes come out cleaner than they ever have before. I also love that they are EWG verified. I highly recommend all of their cleaning products.
Team 11 Vancouver - the team was friendly, efficient and great at their job. Thank you to them Maureen Abbott Team 12 were Amazing!!! So fast and efficient and my place sparkles. Thank you!!
Team #7 did cleaned our house yesterday and did a fantastic job. Thanks Aspen!
I have been a regular customer at AspenClean for a few years now. The teams are always happy and friendly and do a fantastic job. I have no concerns leaving the house while they work and I am always pleased with the results. In particular "YaYa's" team (it's what her grandson calls her) has been a favourite with my small children who have gotten past their shyness now. I have recently had to cut back in the regularity if the cleanings but this is no reflection on them - if I had the money I would have them in weekly!
Great clean, friendly staff!
Aspen Clean always knocks it out of the park. Great staff (office and field) they are friendly and courteous. The products they use are great my wife is allergic to a lot of things. No issues after they leave. Looking forward to them coming back again.
Thank you to Team 7 for a great job today! They did an amazing job cleaning and they are all so friendly and hard working. I have been using AspenClean for a few weeks and all the teams are fantastic.
Very happy to give a 5 star rating on this company and their service. Exceeded my expectations!
I recently used AspenClean to do a thorough cleaning on a house that was going to be listed for sale. I was thoroughly impressed with the quality of work and the time-management the team used to get the house looking awesome. Their green cleaning products also did not leave the house with any harsh odors. The ladies of Team 3, Tina, Andrea and Yudy, totally exceeded my expectations !!! Thank you.
Team 5, consisting of Marleny, Filip, and Maria, worked tirelessly, and professionally, as well as being polite and respectful.
I have had a house keeper before but I have never had such an amazing job done on my house ever!
Debbie and Team 4 were great. They were prompt, professional and friendly. My place has never looked better, it's an older apartment so it often just looks old despite my efforts but they did an exceptional job of brightening the place up. Thanks.
Team 12 came to our house this week and they were efficient, professional & went above our expectations! Our home never looked this immaculate and we look forward to having them over again in the future. We really liked how they used eco friendly cleaning products which is important for our family’s health.
Aspen clean does an amazing job each and every time! Big thank you to team 2 in Calgary- great work!!!
Why I love Aspen Clean All-in-One Concentrate… I’m preparing to relaunch a home-based business (technical writing service specializing in software user documentation, online help, and training materials). I had to move my large desk and set up my office in a room that hasn’t been used for awhile. Using All-in-One, I cleaned the window, blinds, shelves, desk, chair (including upholstery), phone, and floor! The product works great. I love that it’s natural, and I especially love the fragrance (I am sensitive) which, to me, is reminiscent of bergamot. Thanks to Aspen Clean, I am all ready for a fresh start toward success! Thanks for being part of my team.
Great customer service through questions, booking, adjusting appointment time, etc. On site team was very friendly and did a thorough job. Made my move out inspection stress free!
Team 5 did a wonderful job on our move-out clean!
AspenClean has been cleaning our condo bi-weekly for almost four years now. We couldn't be happier with their service. Every cleaning is thorough and the team is always punctual. We appreciate that they use natural cleaning products, which by the way make your home smell wonderful! We wouldn't hesitate to recommend AspenClean.
Very efficient; very professional. Team 5 was great.
Team 2 came into our home and did a really great job cleaning. We are very happy with the service provided. Will be used again foresure
We had AspenClean come in last week and they were amazing. We were skeptical at first as we had some bad experiences with cleaners previously but the experience we had with Aspen was totally different. They came in as a team of three and they took the time to introduce themselves before beginning which was nice. We did not feel like we had strangers in the home. The girls we had did an amazing job and even asked us to review the service before they left to ensure we were happy with their work. There was nothing we could find wrong with the service and it was a pleasure to have them in our house. They even left a nice gift behind for us which we will put to good use. We will definitely be using them again and will be heading down to Whole Foods to purchase some of their products to use.
The women were quiet and efficient and did a great job. Everything looks clean and shiny, and the experience was everything we had hoped for. We will call again.
Excellent service when I called to book a carpet cleaning. Friendly employee cleaned our carpet efficiently. BUT I found the total bill of $200 to be very expensive for our apartment living room + 2 bedroom considering both bedrooms have full size furniture and the amount of area actually cleaned was not a lot (just main walking paths)
Aspen has been cleaning our home regularly for many years and we are always pleased with the work the teams do. This past visit, the team went an extra mile and even tidied a few "hidden" areas like organizing the shoes in our hall closet (we just dump them in there and shut the door so no one can see!). Thanks, Aspen, for your continued great work. It makes our lives much easier, it's so nice to come home to a clean home!
I am so pleased with the experience I had with Aspen Clean. I have young children so I'm thrilled with their all natural products. Their customer service is incredible with accommodations made for our family's schedule and the team we had was so friendly- very grateful for this service!
After a horrible experience with my previous cleaner, I started using Aspen clean. They have been excellent from the very first clean with great attention to detail and special requests. Team #5 is the best!!
It was my first experience with Aspen clean Their attention to detail and the thorough job they did (Team 3 - Christine, Marnie, Martina) was greatly appreciated. Will definitely be a repeat customer.
Team 3 was in today and did an excellent job. I'm very pleased with the work they do!
I called AspenClean to clean a basement suite. Team 5 was on time, prepared and very thorough. I appreciated how they went above and beyond to clean the hallway, stairs and laundry room outside the basement suite as well. I will certainly consider calling AspenClean again in the future!
Me and my girlfriend, a young couple, acquired the main floor of a home to rent and live in. This home however was left in an unfortunate state due to some hoarding and about a decade of neglect. We worked for several months to get out all of the old furniture, garbage, and pest remains. Finally we cleaned as much as we could, but didn’t have the time or materials and needed a professional service to get the home to a manageable state. We called AspenClean where the booking representative was extremely professional and courteous, and booked us an appointment less than a week later. The team showed up during the time window that was given to us, and did an incredible job on the house. They got the tile floors clean and sparkling new, the bathroom immaculate, the bedroom clean and fresh, removing scores of dust and debris from the home throughout. It was a very daunting job for us and we were amazed at the amount the team was able to complete in an approximately 3 hour window. They even fixed up the little metal grill on the bottom of the fridge that was falling off after they finished cleaning it! We are incredibly grateful to AspenClean for getting a new couple set up in a home to be proud of, especially during these unique times. I would be happy to recommend this service to anybody who is looking for some help. Extremely impressed. Thank you so much.
I am extremely happy with the cleaning service I had today. When I called to book an appointment I was very specific as to what I needed done (As I knew they needed a fair bit of extra TLC!). They worked with my budget which I am very happy with. The team (Debbie, Marina and Christina) were so cheerful and willing to add the finishing touches that made my house sparkle! I would definitely use them again and recommend them to friends!
My first booking was requested with very short notice (next day) but AspenClean was able to accommodate! Team 8 was great - although they were one person short, they had enough time to make up for it. I am very picky...and was very happy with the results for the time spent. Thank you and have already made another appointment.
Today I had AspenClean come in to do a clean in Okotoks...on setting up the appointment I explained to them that this home we had just purchased was very dirty and layed out what I was looking for and what my expectations were. I was very honest in saying that this house is dirty and I didn't need someone to come in and dust, it needed a good cleaning! They assured me that their team could handle the job! So I booked them...well this day has turned out to be a very stressful and disappointing day. I left them to do their job and left with my nine year old Grand-daughter...This house is completely empty there are no appliances, no baseboards, no furniture, not even toilets to clean. When my Grand-Daughter and I returned, their vehicle was not there...the door was unlocked their vacuum and most of their cleaning supplies were sitting at the front entrance still and no one was around, huh! So I waited for the three of them to return and when they came in the door I asked where they were. The lady in charge and one of the other girls working with her got very defensive and said that people do have to go to the bathroom and there aren't any toilets in the house, I responded that I get that but all three of you had to go, and you left my house with the door unlocked? Yes, the house had no furniture etc. but our garage was full of stuff. So the woman in charge says nastily to me that people have to go to the washroom and yes they all had to go because it would be wasting gas for them to go one at a time...well the house is, with traffic, maybe 3 min and I'm being generous, to the nearest convenience store, fast food resteraunt etc. I would have paid the extra 5 cents for the gas it would have cost. I wonder who would have paid for it if the house had been vandalized or our things stolen from the garage. Then the other young girl who is now at the kitchen sink looks over her shoulder and says to me "did you want me to take a s--t in your sink??" I told her there was no reason to use that kind of language. My nine year old Grand-Daughter at this point got very upset and asked me for the keys to the vehicle and fled before I could comfort her at all...so I said thanks for doing that to my Grand-Daughter. Looking around the house, they had barely touched a thing. Nothing looked clean, the house still smelled as it did prior to them arriving, and upon asking what they had done the 2.5 hrs we were gone, they once again were extremely defensive and rude. Obviously I shouldn't have left them alone and should have watched everything they did, because they definitely didn't do much while we were away. I called the company twice and told them to send a manager out to see the house, no one would come, and of course, it's one excuse after the next. They told me they'll send a new crew, but I want nothing to do with them. I don't mind paying for a job well done, but this was anything but that. I could go on and on about the ordeal this turned out to be. This company should be ashamed of its employees and the poor quality of their work, not to mention their disgusting attitudes and mouths when dealing with clients.
The Girls from Team 3 did a great job cleaning our house. Fast, and courteous and respectful.
Team 9 did a wonderful job cleaning my condo!
We are incredibly pleased with the caliber of AspenClean's staff and we highly recommend their services. It's such a pleasure to come home after the cleaners have been there as our house feel like it's been polished from top to bottom. They're attention to detail is second to none!
"Very efficient, dedicated employees. Jessica's Team #3, had done an excellent job . I had used AspenClean many times , always excellent service. I recommend AspenClean .
I was advised to use Aspen Clean to prepare a condominium for new renters. I was relatively pleased with the results, but did have to direct the cleaners to some obvious areas which needed attention. HOWEVER, please be aware that I will not and can not recommend them since one of their cleaners stole a family member's engagement ring just over a month ago while cleaning at another location. The family member had left a key at the West Van office for their place in Vancouver. The theft therefore occurred while the cleaners had the run of the place. Police reports have been filed but the company is not forth coming with information which can move the case forward. This is an extremely concerning situation and as such, I would caution others not to use the company's services.
Thank you very much for great job and excellent cleaning service which has been provided by Sveta's team, as usually. Thank you for the company's Christmas present. We like organic product and happy to have it as a Christmas gift. Marry Christmas and Happy New Year to all Aspen Clean people.
We have been using Aspen Clean for about 2 years now and love them! We have had multiple teams and our home always looks amazing after they come. We also have 3 pets and foster animals which can make it challenging and they still do a fantastic job! I love that they use natural cleaning products so I know there is nothing toxic for us or our animals. Highly recommend.
Disappointing experience. They tried to make it right but not good enough.
Thorough, prompt, and professional. My large dog can be frightening to some, but the staff have been outstanding with him. I wish I'd connected with AspenClean sooner!
HOME THEFT BEWARE, PLEASE READ This is the kind of company that ASPEN CLEAN is. They do not stand by their customers and please think twice before you assume that fully bonded and insured includes theft of anything inside your home unless you have cameras to prove it! We’ve been with Aspen clean for four years. We had a jewelry theft in our home after a cleaning service (valued at $2500.) After filing a report both with the company and with the RCMP, we were promised by the manager at Aspen that they would make this right. Fast forward three months later and I receive an email stating that because none of their employees stepped forward to claim the theft, there was nothing more that they could do for me. The majority of people have very few strangers coming in and out of their bedroom and since the cleaners are the only ones outside my husband and myself who have access to our bedroom, the probability is pretty high that someone on the team was responsible. I’m writing this review to warn all the other customers out there to be cautious and to be warned that Aspen’s policy is you need to have picture proof or a concession.
The best cleaning team we have had in Calgary. Team #2 was very thorough and made our house look amazing! Great job and great value
We booked AspenClean for the second time, this time for a post-construction clean. They were quick to respond prior to showing up; they were fine with my dog being home without us there. And all of that is before they even cleaned - the best part! We came home and the place was spotless. We are so happy with the service and the attention to
I had team 1 with me and they did a great job stayed the entire time and got the job done!
Tereza and K Lara did a great job, they were fast, thorough and friendly! Highly recommend!!! And I love the natural products they use to clean.
Best service and healthy eco friendly product I will recommended for everyone..
Shout-out to Team 1 — they continue to do a very thorough and professional clean. Thank-you!
Professional teams, very nice and very efficient, always taking great care of my home!
AspenClean Team 2 was EXCELLENT! They went over and above what I requested. Thank you Team 2!
Marleny, Latasha, and Angela (Team #5) was amazing! So friendly, and worked very hard to make sure that my place looked clean and fresh. They got into nooks and crannies that I didn't even know I had! Thank you so much, it was a wonderful pick-me-up for myself.
I have been an Aspen Clean customer for 5 or 6 years. They come every 2 weeks and leave my house shiny clean every time. What very few problems I have encountered have been dealt with professionally and quickly.
Today was the first time I have ever hired cleaners- right after a 2 month restoration process in our apartment while we lived in it. The chaos, mess, and cramped quarters of the last 2 months have been incredibly stressful but today having my place cleaned by the Aspenclean team made the stress of the last 2 months melt away. My home is bright, clean, and well-cared for at last. I cannot thank them enough for the work they did today- it meant more than just a clean house to me- it means I have my life back. They were very pleasant and cheerful and obviously hard-working, which I deeply appreciate. It seems the other testimonials on your website were spot on!
I have been using Aspen clean for a no. of years, and am pleased with the service. I give them 5 stars .
Team 6 was great! Good cleaning and very friendly.
Team 5 Bella, Carmen & Pedro came by my home today for a cleaning. I am very happy with their service. They arrived on time, prepared with all the needed tools and got right to work. They did a great job too! My bathroom fixtures are glowing. Thanks!
I had the pleasure of having team 19 clean my place. They were on time, friendly and efficient. I was working at home and hardly knew they were there. They got all the nooks and crannies - it was great! I wouldn't hesitate to have them back again.
This would have been a 5 Star review had it not been for a couple misses. First, the team did not show up with a step stool so anything above shoulder height did not get cleaned. I paid the additional fee to have the interior windows cleaned so only the bottom portion of all actually got done. The top of the hood fan was also still dusty and greasy, I had to clean that, the upper cabinets above the stove, and the top of the fridge the next day. The second miss was that someone had dropped a vinyl cleaning glove in our garbage disposal which I didn't notice until after running it a few times over the weekend. Aside from those two issues, Team 7 did a great job through the rest of the house. They were friendly, professional and efficient. If Aspen Clean equipped their teams with stools and they could clean thoroughly I might consider getting them again.
I had Toni and her team clean my place the last few weeks and they have done a great job. Thanks!
Fabulous job by Lindsay & Melinda (Team 1) yesterday!
It truly has been refreshing to find such a professional and friendly staff. Amber, Juliana, & Cintia conducted the initial cleaning, on March 1st, and they were exceptional. The attention to detail was refreshing, as I am very particular regarding cleaning. They were extremely friendly and explained the entire process and about the natural products they use. Today, March 15, 2018, was my second experience with Aspen Clean and Amber's team. This time it was Amber, Juliana, and Jay. As the first time, they were professional, diligent, and best of all, extremely friendly. Again, their attention to detail is exceptional. I will definitely stick with Aspen Clean again, especially Amber's team, Team 4. Thank you for an excellent, professional, and friendly service!
This was our first time using AspenClean and Ramona, Livia and Michaela (Team 13) were incredible. We hired them for a one-time clean, but will definitely be calling to set up a routine cleaning. I have never seen our house so clean! (And it smells amazing!) We have hired various cleaning companies over the years, but these ladies were by far the best. The house was spotless, and they paid attention to all of the details, like the microwave and the baseboards, that many other companies overlook. It was a great price, and they were all very kind and hardworking. We will hire AspenClean again, especially if the same ladies are available. Thank you!
Kari and team 2 are amazing! I have never hired a cleaning service before and was a little skeptical of the quality of work going in - but these Ladies work hard! The quality of work was spectacular! Cannot recommend AspenClean enough!
This is the poorest clean service and quality I’ve ever received. I was so regrettable that I hired Aspen for my moving in clean only based on google’s rating. Two people spent 8 hours in my house and lots of undos and dust left in the cabinets, closet and bathrooms I found after they left. They charged me over $1100 for such poor service and I have to redo lots of cleaning by myself again. Highly not recommend!
Great cleaning service with highly trained staff and outstanding products that are 100% natural and safe to use in the home. Will highly recommend.
Very efficient team - a very good job. House is clean and fresh.
Very good customer service all around. I was impressed with them even before their team of cleaners showed up. They did a terrific job and left the house smelling fresh. I'd highly recommend it if you want a reliable, high quality service. I'll be getting their natural, organic products for in between touch ups, too.
Consistently efficient and courteous -- also carefully listen to what I request. I always look forward to coming home on the day the team come to do a clean!
Team 14 cleaned our place last week and did a wonderful job! We are very pleased with the service provided by AspenClean!
Love them! The most amazing products with organic ingredients that actually work. Bathroom Cleaner and Kitchen Cleaner do a superbly great job and smell fantastic! Strongly recommended!
Excellent job! Team 2 is very thorough and efficient.
Great team and an amazing job!!
Aspen Clean Team #6 arrived today having learned my pets name and my needs all before entering my home for the first time. They went above and beyond when it came to keeping my dogs happy, dealing with an abundance of fur, and using safe cleaning practices on meaningful antique rugs and furniture. They took excellent care of me and my home. I'm so excited to continue working with them!!
Another great job by Team 6 this week and Team 2 last week.
Simona's team is always efficient and reliable. Great service- worry free!
aspen teamdid an amazing, efficient and thorough job cleaning up our condo after a renovation that left everything a mess . Every nook and cranny outside and inside cupboards and appliances was left clean and shining...my oven looks brand new....thanks for all your hard work ladies
The Aspenclean team did terrific job.They were thorough, careful, and courteous. They definitely merit five stars !
Leona and Jessica were in this morning to clean. They were pleasant and did a wonderful job on the house! -Took initiative and were very thorough- We are pleased and will be requesting them for next time!
Team 3 (Tina, Mariela and Mariana) did a one time move-out clean and did a great job. They were on time and worked very hard, leaving the house looking great. The booking process through the website was also very straightforward and convenient. I would use them again.
Team 3 did a fabulous job. I loved that I was able to book it online, got a confirmation of my appointment date and time. The team showed up promptly, and started right away. They worked hard, washed walls, desks, floors, washrooms etc. and were out in a very short timeframe.
We've been using Aspenclean for regular house cleaning for many months now and we've always found them to be prompt, cheerful and efficient. We're very pleased with our service.
We absolutely love AspenClean cleaning products. Not only they smell very nice, but they clean really good as well. We have a pleasant fresh smell in the house and we are delightful to know that there is no toxic in our home”.
I love Aspen Cleaning. They work hard and do a great job! Team 4 never lets us down and we appreciate their visit every time. We have a puppy that isn’t always comfortable with cleaning visitors and Team 4 knows exactly how to handle him! Many thanks Team 4.
quality clean!!!!! thanks Lindsay and team 3!!
Prompt and efficient service from team 1. My floors look amazing. Better than they did when I first moved in 3 months ago. Very happy with the service.
We had AspenClean come to do a clean up of our rental after moving out. Unfortunately our basement laundry room was missed, the window sills and kitchen floor still had dust, and the cupboards had stains. I needed to buy my own cleaning supplies to finish the job since we were already moved out of town. I was told that the house wasn’t in good condition, and for a 1970’s home they might be right, appliances are old and hard to make sparkle and I certainly don’t expect them to. Besides mess from moving, we keep a very clean house, and there should not be an excuse for visible dust bunnies on the floor when you pay good money for a cleaning. I was also told that the environmentally friendly products were not industriaI strength, but I was able to wipe spots with a wet rag just fine. I guess I just expected a thorough job from a professional company.
We have been Aspen Clean customers for a few years and have always been happy with the service and pleased with the result. Today we were visited by Helen and the crew members of Team #14 and they were exceptional. The team members were polite, they worked quickly and efficiently and following their visit the house sparkled. The team was a pleasure to have in our home. We highly recommend Aspen Clean.
My team did a great job with my place, going above and beyond to ensure the best job possible was done. I would definitely hire aspenclean again!
Aspen Clean team 2 were awesome. Friendly, hardworking, efficient and they did an incredible job! I am very impressed! I highly recommend them and will definitely use them again. Thank you!! Team 2 keeps on impressing with the very thorough work,as always!Awesome job! Thank you
I love this cleaning company! They make my life so much better. Thank you team 2 for the amazing work you do on our home. Can't say enough.
We got our cleaning done by team #3. They arrived on time, worked with no supervision and let us know when they were done. The service was top notch and we will definitely be using them again in the future!
5 stars for team #5 and Aspen Clean ! Bella, Carmen, Pedro and Christian did a fantastic job! We had a "post construction clean" done and are very happy with the results. The natural Aspen Clean products contributed to the house feeling fresh and luxurious. The team was thorough and professional. We recommend Aspen Clean and will continue to use them.
Recently had team 5 for a full cleaning of our newly purchased home. Very professional, friendly and thorough! They addressed each and every one of my concearns and did an amazing job on the entire home. I would not hesitate to use there services again and will be recommending to anyone in need of a good deep clean. What a relief it was to see how well everything had been scrubbed during the walk through! Not one corner, window or set of blinds was left behind. Appliances looked brand new! Hats of to these wonderful ladies! Thank you AspenClean for turning this house into a home!
Efficient, conscientious and cheerful, Team 12 arrived with environmentally friendly cleaning supplies and cleaned the house until it shone. Excellent Service. This is the fourth time we have used Aspen and the service has been stellar every time.
What a pleasure to come an Aspen Cleaned home! It's like arriving to a new home. Fresh air, no fragrances or smells, all surface shine, fresh linen, fridge and oven sparkle. It's like re-discovering your home in a whole new way. T10 did an amazing job! High 5! Thank you KJP and the whole Aspen Team.
Many thanks to Team 4 for doing such an amazing job - above and beyond my expectations. I really appreciate the hard work these wonderful women do!
Team #4 came to deep clean our house - our first professional cleaning since we moved in. They did a fantastic job, were very professional and thorough and a pleasure to deal with. They also helped clean a problem oven and it looks great.
Aspen Day is one of my favorite days! After they leave I walk through my home thankful for the 5 star job they've done and feel peace knowing everything has been done to my high standards. Aspen helps save my time and energy for other things. Thank you
Very professional and friendly staff. Thanks team 3.
Team 5 went above and beyond to leave our house sparking clean. And we love the natural cleaning products since we have a little one crawling around at home.
"Team Aspen" did a great job doing a 'spring clean' at my condo. I had broken my dominant arm weeks ago and have been unable to do much cleaning other than topical cleaning and keeping things tidy. They were a big help and very flexible with scheduling. Thank you ladies!
Excellent service, very friendly and professional staff. Exceptional cleaning quality and thorough as well as using only the highest standards of natural cleaning products. I have used Aspen Cleaners multiples and most recently with team T13. Definitely recommend.
The team did a great job today even made some adjustments as we needed.
Aspen Clean Team #2 cleaned my house on Friday 13th December. They were prompt, courteous and thorough. I was impressed with the level of care and detail they paid and would rate them the best cleaning services I've used to date. I would most definitely recommend them, and use them again!
I am giving 2 out of 5. 1 star for the team lead, 1 star for another member. I deducted 3 points because of 1 team member. She came late and left early (1 point), she is responsible for kitchen and main bathroom. Both room are still dirty after she finished (a lot of areas were not cleaned at all, i cannot imagine what she was doing in the 3.5 hours) even the team lead tried to call her back. (1 point) this is a group work, im sorry but i have to deduct 1 point for the management and the team.
I’ve used this company twice. They are not cheap. It you get what you pay for. I am very picky and I am beyond satisfied with their cleaning jobs. The first team was great- unfortunately I forgot their number. I hope management can look them up to give them kudos. The second team as well- team 3. I will be using them going forward as my go to cleaners.
Team 12 was amazing today! We had the team to our house for the first time and I was thrilled with all their hard work, loved coming home to our sparkling clean house. Thank you so much!!
Exellent service! Imane and team 5 in Calgary were just here and did a great job, as always. They are thorough, careful and extremely pleasant. Thanks very much. Gill
Excellent, friendly service! Highly recommended!
Team 1 did a wonderful job of cleaning my home. They worked quickly and efficiently and were pleasant to work with. I would like for them to come back sometime. Thank you, Coralynn, Rose, and Leona.
Excellent Service. We had our home cleaned. Extremely happy with very friendly and professional service. Would recommend anytime.
Team 5 did an excellent job cleaning my home. I love the lavender bathroom cleaner. They went above and beyond.
Professional, prompt and very hard-working. Thank you Petra and team #14!
We loved the natural smelling, environmentally friendly cleaning products and cleaning service.
We had a lovely team of two come to our home and they did a very good job on the initial cleaning. We are considering hiring them for a more regular cleaning schedule. Liked the products very much, no strong smells. Lots of small details done well.
WHAT A SHAM!!! Surface cleaning only - please be warned that this company did not do any type of cleaning even though they stayed for over an hour. I left my place and returned to dirty floors, dirty carpets, dust on my shelves, etc. They tidied the place up but that was about it. I called customer service and they replied that they could have another team come out but I didn't want this because of lockdown rules. So they offered a couple of minutes off of my total on the invoice. This company should be ashamed of themselves, charging what they do for a terrible job. More than happy to share my invoice as proof that you visited my home!!
Reliable, courteous, professional service. Team 12, are a pleasure to have in our house. They are efficient and do an excellent job cleaning. I highly recommend this team.
Calgary Team #2 was excellent today! Hardworking, professional and cheerful. They always do a little extra. Our home looks amazing.
The AspenClean crew was great. They were prompt, efficient and were easy to communicate with. Very happy with their work!
I am very disappointed in the amount of effort I had to contribute to get the job done. Of the three ladies that were working on my move-out, only one was engaged, efficient and thorough. The other two were slow, missed major areas to clean (like blinds and areas around the washing machine, etc.) The team leader was fast, efficient and thorough. One of them actually watched me as I was cleaning the blinds... And for this I had to pay close to $500.00 for 900 sq ft.
Great natural cleaners that work like a charm! Every time we use their products our house smells fresh, shines and we feel good. The only better thing is to use their service which makes my wife love me more.
My husband had a team from Aspenclean clean our house in preparation for Christmas. I was very thrilled to come home to such a clean home! The team was also friendly and courteous. Thanks so much for the outstanding service!
We have had great experiences with AspenClean! Their attention to the little details - like arranging our daughter’s stuffed animals on her bed, and more, is great to come home to. A small issue when we started with them was resolved efficiently and quickly. Team 3 (Lindsey) has just done another amazing clean for us- thank you!
Team 5 came on March 3rd. The staff was so friendly and did a great job. They even cleaned the windowsills! I was very impressed.
Aspen Clean is absolutely worth the slightly higher cost than someone like Merry Maids. I've used multiple different companies and Aspen Clean is by far the best I've had so far. Slightly more $ but, never a problem, great teams, exceptional job and (I use Team 1 Sabrina and Carla) Team 1 ALWAYS goes way above and beyond.
Team 3 in Calgary always does an excellent job!
I booked Aspen Clean for the first time last Saturday and was very happy & impressed with the service. I had Team 3 (Tina, Andrea, Stefany) and they were fantastic! For various reasons, my place had not been cleaned for a while. I was therefore expecting them to just focus on the big stuff and do more of a surface level clean. They cleaned so much and so well in the amount of time they had. My bath tub, sinks, taps, etc. sparked and shined after they worked their magic. I noticed the next day how much surface they had covered (bookshelves, desk, filing cabinet, wall unit, etc.) and their attention to detail. I will definitely be booking them again soon!
Just came to my parents house after Aspen Clean was here this week. It has never been so sparkly clean. Thank you so much Team 3 with Mareike, Klara, and Lisa.
Team was good. Very expensive and not as good of a clean as I expected.
The team was polite and curtious, they worked efficiently thoroughly. My home was spotless when they were done.
Their natural cleaning products are made with Organic ingredients. They smell great, and work fantastically well. I have children & pets and have been using them for a few years now without any problems. Recently, I tried their cleaning service and found it to be even better-made my wife super happy for Valentines Day. Now, she wants to use them on regular basis-ouch...$.
Well they came with 3 people to clean, plus they were supposed to steam our stairs, we paid about 1000 dollars for their service. It wasn't clean, they did the minimum required plus, they left our gas stove on and left. We got home a half an hour later for a house filled with the smell of gas. Our dogs could have died and they could have set our place on fire. When I emailed them with my concerns...I got 'sorry about that'...Really that's it? you almost set my place on fire and all you got is 'sorry about that'? yeah that's their customer service. The only good thing I liked were their products, other than that I will never use their service again.
Well Done Team 19! Excellent Service! Thanks!
First experience using AspenClean with their team 7 was very positive and left me with a feeling that the change from another very well known company was going to prove worthwhile. The job was done well and care was obviously taken, with large and small items, to return things that were moved in the cleaning process back to their original location. A good first experience and I look forward to an ongoing working relationship. Thanks to Connor, Lultia, and Hana and very sorry about your parking garage experience.
Bella and Ailyn were caring, thorough and efficient. I hope they can be scheduled to return; I am always hoping to get this to happen. Many thanks!
Bought the whole line of aspen products I absolutely love them...hope they come out with a laundry detergent next that would be great
My first time cleaning was excellent. The apartment was gleaming from top to bottom, with a lovely scent of lavender (just a light touch). Thanks to Team 8 for doing such a great job! I will become a regular user!
this is my first experience with a cleaning service, and it was great. thanks to aspen cleaning and team 7.
Team 7 in Calgary did a super job cleaning my house on Wednesday! Love it!!!!
I found AspenClean through a simple Google search and booked an initial house cleaning within a few minutes. I was definitely nervous about making this type of commitment without a referral or face-to-face meeting but everything turned out great. Gary answered all my questions over the phone and helped finalize my appointment since my requested service date was fully booked. Team # 2 arrived at my house on time and I was able to open the front door for them remotely while at the office. When I arrived home after work the house was immaculate. AspenClean surpassed my expectations and I am looking forward to working with them again in the future.
We had cleanong service from Team 11 in Vancouver. They were punctual, friendly, and professional. They were very thorough and did an excellent job. We went online and filled in the form but they ended up needing more time than was initially quoted. However, they did inform us and asked us before going overtime. We will be using their services again soon and would recommend them to a friend.
Aspen is so good !!! I had them show up at my house and they were on time, very processional, super friendly, and did an amazing job, definitely recommend team 3 !!!
We just had Team 19 over and they were wonderful. Great service, fast, thorough, very pleasant people. Thank you!
Deborah and Team 4 did a fantastic job on my house! Their effectiveness and efficiency amazed me; I've got family coming to stay for the weekend and wasn't sure how I'd get the house ready in time. My problems are solved now :-) Highly recommended.
Admittedly, our initial clean with Aspen Clean was not what we had hoped for. (sadly due to an employee who had recently quit) Their customer service team was quick to respond and super helpful with a resolution. Since then every clean has been amazing. Team 5 is our regular team and they do an absolutely outstanding job!
The team was friendly and efficient did not dillydally around got the job done. I highly recommend Aspen
Great experience. Their services were recommended to me by my friends and I didn't get disappointed. Thank you Tatiana, Mariela, and Jonathan for a great experience - Im really happy with the outcome
Lucie and Team 13 always do a fantastic job on our place. Thank you for your great job today and always - Jennifer
Team 5 did a great job this morning. Great attention to detail. Everything was so clean and fresh when they left. Thanks so much
Team 5 was amazing! This apartment is so clean, and smells so good! I am definitely happy with the results. They were polite, professional, on time! I’ll will book them again soon!
Wonderful, hassle-free experience. Love the natural cleaning products. Team 20 left my house sparkling. Thank you.
AspenClean did a lovely job for us. Thanks Vinka and Team One. Great attention to detail, courteous and quick. Best wishes. Update: March 16, 2017 My thanks to Team Five for a marvellous job. They cleaned up according to their notes and made sure I had a look at everything they did. I was impressed by their work ethic. Cheers! Update: October 26, 2017 Again, Team Five did fine work. The rooms were spotless and they worked in good time. Best wishes.
Thorough cleaning service. Happy with the results and would definitely recommend to others. Team #7 was great!
A team of 3 ladies came to my apartment today, they were amazing. They got a lot more done then what I was expecting. They were quick and well organized and got to work right away and were very friendly. We needed a longer clean then what they scheduled us for, they were able to stay an extra half hour, they apologized for not being able to do more but they did so much and it helped me out greatly. I will definitely be a returning customer in the future and will recommend this company to everyone I know. Thank you once again
Team 3 provided a move out cleaning Feb 16th. They were very thorough and meticulous. I would hire this group again for any type of cleaning! Thank you ladies :)
Clean was not great quality, many spots missed including bathroom floor (yuck). They then overchaged by billing me for a block of time when the entire crew had left my home! I advised Aspen immediately of both the workmanship and their overcharge error. It has been a week and no effort has been made to charge me fairly, they have not even responded to my emails or concerns. Stay away, my experience with this company has been inferior service and dishonest billing practices!!
Excellent performance by (I think it was)team #4, led by Tatiana, on Nov.11/19. Well organized team and efficient and thorough job. Thanks!
Great service, and even better cleaning. We love AspenClean, especially Team 9 (Angie, Connie and Sara). Such great girls and they do a fantastic job!!!
I think AspenClean has done a wonderful job cleaning our condo. It only takes about an hour so my wife and I can do a few things outside of our home and come back to a clean environment. We are going to continue to use their service.
Team #3 the girls were Tatyana and Brocia, I did a move in cleaning and the girls did an incredible job!!! I got the condo in a terrible condition and the girls did a spectacular job, paying attention to every bit of detail and leaving my new condo spotless! Thank you Aspen clean for an incredible and an amazing job! Highly highly recommended!
These guys rock. We had them come and clean our place after very messy renovations. Team #1 arrived and cleaned the place like never before. They were cheerful and very hard working. Great attention to detail. I cannot praise these guys enough. We will definitely be having them back.
I hired this company to come and clean my basement after the construction was finished. My main concern was the paint splatters on the floor . They were at the house for 1 hour 40 min and the paint was not cleaned up. I also noticed the lazy susan cupboard door was open. The shelf is stuck open now and it can't be closed. I called them to rectify these issues and they refused to come fix the cupboard and wanted extra money to clean the paint on the floor. I highly recommend to NOT use this company.
Great efficient service. They are on time, communicate well, do a thorough job, and check on the quality of their cleans. We have used them for regular service and one offs when we have needed some extra help. Team 12 did a great job for us today.
Aspen clean is the best! I love walking in the house after Aspen Clean has visited - it feels and smells so clean. And no chemicals. Highly recommend.
This is the second time I've used AspenClean and I couldn't be happier! I had a crew of three lovely ladies that did an amazing job & wouldn't hesitate to use your services again. My house was left spotless without the heavy smell of toxic cleaners.
Team 9 was great, I've used aspen many times in the past year and the service from the front office to the cleaning staff has always been fantastic, highly recommend.
We had Team 1 clean our house yesterday and they did a wonderful job. It was the first time we had this team and we were very pleased. Would not hesitate to recommend them to anyone.
I am a monthly customer and because they do such a thorough job there are things I just do not have to do anymore. After every cleaning when I get home from long days work nothing lifts my spirits like a spotless home. There needs to be no instructions as they just take care of what needs to be done. Reliable, hardworking & honest would be my description. Just seems to get better- Thanks for a job well done yesterday!!.
I really enjoyed my initial service. I cannot say I would recommend or use this service again. I had very specific requests about how I did and did not want things cleaned and that was never respected, out of 5 visits. The straws that broke the camels back were breaking an irreplaceable ornament, leaving my kitchen floor sticky, and taking a full bag of my bottles (that I was going to donate to the scouts this week). I wish this had worked better as I really would like to have someone take care of this but this company is not the fit for me.
I truly value that AspenClean is a green company with excellent Eco friendly products!
I was very pleased with AspenClean. I noted that the equipment was spotless and all cleaning items as well. I also liked their products. Having a Supervisor included insures that the job is monitored and meets high standards.
Debora and Carlos did a wonderful job — most appreciated! The team was on time, hard-working, and a huge help to me — :). I would definitely recommend AspenClean.
Team 5 you are seriously amazing! Thank you for taking such pride in our home and cleaning it like it were your own. Every detail is noticed! The house looked amazing today. THANK YOU!!
First time to try Aspen Cleaning Service, the team (Team 13) is very professional, polite and hard working.
I had a great experience with this company: my apartment was very clean, and the cleaning was very convenient. I'm posting this review because AspenClean offered to give a small bonus to any cleaning team that receives a five star review, and I felt that the team who cleaned my apartment earned five stars and deserves the bonus.
Carmen, Meli and Bella's friendly faces arrived to my home on time with everything needed to make my home sparkle. I'm amazed at how well they worked together as a team and effortlessly flowed from one room to the next. I have always cleaned my home myself in the past and am awed at how much the surfaces throughout my home literally shine, especially the chrome faucets in the bathrooms and my stainless steel counter tops and appliances. I look forward to seeing them again in two weeks! (Team 5 - Toronto)
Team 7 Melisa, Julia and Veronica did a super job of cleaning yesterday. They unearthed and object I had been unable to find.
Team 3 was excellent. They came on time and got to work immediately. They did not miss anything and the place looked and smelled beautiful when they were done. I was in meetings throughout the time they were working and it was the best feeling to come out of my office to a lovely clean home. Thank you so much!!
I was moving in to new place. Builder already cleaned few times but there was dust here and there and I have a little baby so I spent extra dollar for professional cleaning company and realized it is not worth it. Aspen clean didn't do their job properly. Many stains was on floor I had to clean myself. Dust was on shelves, stair rails, pantry... everywhere. Only they focused was sink I guess. All cleaning check list was pre-ticked out when they print out initially and not done. Paid $90 for independent cleaning for move out was better than $550 move in cleaning. Do not use them. I dont know other teams but mine was team 2
I have had team 1 since early this year coming to my home very two weeks. Miriam, who is the team lead, creates impeccable spaces and her team do all the work needed to leave my house super clean and free of toxins.
Excellent Team of Professional Cleaners from Aspen! Arrived on time, excellent cleaning, great service, great attention to detail. Such polite professionals.
Aspenclean have been cleaning for me for six years. They're reliable, honest and meticulous. Also, I don't have to worry about them using harsh chemicals in my home. All in all, I am a happy customer.
Excellent work
Team 18 was awesome. I'm a skeptic when it comes to brand-name cleaning services. Today my mind was changed, the team was punctual, super friendly and did such a great job. And the products are so great smelling and last quite a while. It's good to know that you can get a quality cleaning job with eco friendly, great smelling products for what I consider to be very reasonable. I'd happily hire AspenClean to do a one-off or regular cleaning, no hesitation! Thanks Team 18, you made my day!
Shout out to team #12! The three women that cleaned my apartment were so nice and did a wonderful job. Seemed very efficient while I was there, and I felt totally fine leaving for a while
Team 9 was in and out with a smile. House was super clean top to bottom and I love that they us natural cleaning products.
I am very impressed with the quality of work. Fabiola Carla and eufrocina did such an excellent job. My stove hood and stove top has never looked better. I’m very impressed. Thank you!
The team arrived promptly and immediately started working. It was a stem to stern cleaning and nothing was missed. We are very pleased with Aspenclean! Catherine Patterson
I want to thank the team at AspenClean for all that they did. I have been struggling with working full time, spending time with an active 5 year old and keeping the house clean. After a lot of thought I chose to get someone in to clean my home. I was beyond excited to get home and was thrilled with the results. The team took such care with my home and the tiny little touches were not unnoticed. I have now committed to regular bi-weekly cleanings and cannot wait. Thank you!
Thanks to the team that came to clean my apartment today for such a wonderful job! It was absolutely fantastic. The whole process was so smooth and I got to come home to a spotless suite and the team's special attention to the priority areas like the stove and living room upholstery was amazing. Thank you so much Nadine, Celia, and Kamila. I really appreciate all your hard work and the attention to detail. Look forward to seeing you again soon :)
I had Christine, Marina and Alzbeta Coke to my home today and clean. And they did a fantastic job. I would recommend their services to anyone.
We have been using AspenClean for several years. Very professionally run with email reminders and quick customer service if you need to reach anyone in the office. Love that they use natural products and the cleaners are very responsive to my particular requests. Highly recommend.
Team 2 provided professional, prompt and thorough cleaning on fairly short notice for us last week. Much appreciated, thank you!
The most amazing, easy, efficient moving decision we made. Well worth the money-- the apartment we moved out of smelled so amazing I nearly decided to stay!
Wow. Such an amazing cleaning crew ! Please how can I be a member of Aspen cleaning crew?
We had a very pleasant first experience with the cleaning crew from AspenClean, Our dog, who is quite scared of new people in the home, relaxed around them right away. They were professional, on time, quick and efficient. Their products are non-toxic, which I also appreciate. We will be setting up regular cleanings with AspenClean. Pam, Calgary
Team #2 did a very good job cleaning our apartment. They were friendly, thorough, and efficient. I was able to book through this service and have the appointment within less than a week. There were three cleaners who came and did a good job quickly. Would recommend.
Carmen(team leader), Miriam and Cassandra did an excellent job. They were thorough, attentive to instructions and timely in doing their work. They all did an amazing job! We are thoroughly satisfied with their work. They and Aspen are to be highly recommended!
We had AspenClean team 5 clean our place today and they did an amazing job! The place is spotless and they were friendly and efficient. So pleased that we’ve hired them to come every two weeks!
I hired AspenClean to do a post renovation clean up in my condo and they were amazing! Team 4 (Tatiana, Peta, Melissa and Joy) went above and beyond to get my home into top shape. I would use a AspenClean again!
They broke two of our blinds while cleaning them and when I told them about it the manager's response was that the cleaners would have reported it so that obviously didn't. Ummm... We were away for two weeks, had our blinds cleaned during that time, came home and the blinds are broken. Not sure who else could have broken them then? They also took longer and charged us extra, even though the quote was based on the number of rooms/windows.
excellent products and the team that came did a fantastic job and it shows
Team was on time. Very professional in their approach and the quality of their work.
A BIG thank you to the AspenClean cleaning team. The team did an amazing job at my apartment last Saturday. Both my wife and myself are 100% satisfied with the service; and will definitely recommend to our friends and family. Making the appointment was very easy through email. The team arrived on time as scheduled. They were very professional and well organized. The cleaning was done in an efficient manner; plus the quality of work is truly amazing. My apartment is now clean and smell fresh. Thank you so much.
Team #13 Terez,Iva and Klara were in my home the first time today. It was for the initial Clean, after, I am hoping they will come back twice a month.Punctial ,friendly and well organized they sure did a thorough Clean,spotless and the fresh, nonchemical smell came as a bonus.I am very happy with their Service and highly recommend these 3 Ladies. Thank you, see you soon... A.French
Friendly and very professional.
After using Aspen Clean for regular service in our apartment in the past, we recently tried out their post-construction cleaning service for our new house. I cannot recommend this service. The team did not follow their own cleaning check-list and omitted several areas that I had pointed out to them as important. For example, they did not wipe the inside of new cabinets even though that's part of their service. When asked to do so they went back but only to clean those shelves that were easy to reach. Overall, I had the impression that I needed to tag along with the team to ensure they do a good job, and that really can't be expected. Very poor performance for a service that costs $59/hr per cleaner (we paid >$500 total). Update: Aspen Clean sent back a team to rectify the issues. Even though this team (team 18) only had 30 minutes to address those areas missed previously they did an amazing job. They were very fast and diligent. I highly recommend this particular team and will definitely request them for my next cleaning. I have changed my 1-star review to 5-stars for customer service as well as for the team's outstanding work.
Team 7 is wonderful I come home to a sparkling clean home and feel so refreshed! Thanks to everyone on this team!!!!
Have tried many cleaning services in Toronto before Aspen. They have blown the competition out of the water! I have been using them for at least 6 months now and plan to continue using them in the future. Fantastic, friendly service that is on time and delivers as promised. Excellent customer service and scheduling system. With other agencies I easily noticed quality declining rapidly after the first few visits. With Aspen, my team (#2 I believe - although I've only met them once in passing) have always done their best each and every time. Small things like cleaning inside the microwave, putting dishes away, loading the dishwasher, even hand washing certain items, were done without asking and to impeccable standards (other services didn't touch anything that wasn't immediately visible). Great cleaning products as well. Thank you!
Absolutely amazing service and attention to detail. Team went above and beyond expectations with little things like changing bed linen.
Team 9 came and did a wonderful job this morning. Thanks very much!!
Team 5 came in for a cleaning and did a great job on March 13th! They always do a terrific job and pay attention to detail. If they have extra time, they also take the time to do extra details in the house, which really makes a big difference! Great job!
Very pleased with the work done by the team from Aspen to clean my home.
My 1st cleaning with AspenClean, Will definitely hire them again. loved the attention to details. professional and quick.
Had my first experience with Aspen Clean. Three energetic ladies showed up on time and in the blink of an eye everything I asked for became true. I will forward to work with Aspen Clean. Thank you group 13!
The team did a great job - in fact went above and beyond what I asked them to do.
We have had the services of AspenClean for 2 years. I highly recommend them. The cleaning staff is thorough, on time and polite. We especially like Team#14-Tereza, Nicole & Vina.
Thank you for your friendly and efficient service cleaning our new home! We can’t wait to move in now!
Quick response for my free quote, excellent customer service
Professional clear and 6 star service attitude
Team #10 came to do a move in clean and did a great job. Customer service team was pleasant to deal with as well. Online booking option was really easy and nice to make bookings on. Would recommend this cleaning company for sure.
We decided to make a change to a new provider for house cleaning and gave AspenClean a try...and we were glad that we did! The crew were very professional and did a great job in our “initial clean”.....much more thorough than our previous cleaning company. We’ll be sticking with AspenClean for our regular service going forward. Update: Team #2 came for our second cleaning and they also did a great job! I forgot to mention in my original review that it was team #5 that did the great work.
Great products. Team 9 did a fantastic job yesterday.
Great experience with Aspen Clean for a one-time cleaning of our apartment this weekend. The team was quick, thorough and we loved the little finishing touches that made us feel like we were coming back to a hotel, not our own apartment! Thanks Aspen Clean!
Team 9 did a fantastic job. With both of us being essential workers it’s really nice to come home to a clean home to relax in. Thank you!
very professional and on-time
Got to say I used Team 12 today and I don't think my place has ever been cleaner. Love this team. Hope they win all the awards they can. Before this cleaning, I didn't think I would consider a regular cleaning schedule. That has changed (although I do need to consider my finances). I've used other cleaners before to less than spectacular results. They cost a bit more but are worth it as far as I can tell. This team did much better than I could have expected or hoped for. Hurrah!
Aspen Clean Team 2 is outstanding! Not only was my house sparkling from top to bottom (best results on my challenging limestone floors to date) but they found a valuable ring under my bed that other teams had missed. Not only honest but obliviously cleaning more thoroughly.
Team 6 was on time for my clean and were super friendly. They did an awesome job and well above what I expected. Looking forward to using them again for my next cleaning!
Team 5 - the best My place has never looked so good and the team was awesome
Thank you Team 21
Excellent job by T#8. Couldn't be happier.
Amazing work by the team. I'm very happy with the service I received. Highly recommended!
The team that came today were exceptional! I've developed multiple allergies in the last year, and it's important to have a really good clean every few weeks. Today I feel like I'm in a brand new house - cannot thank the crew today enough!
I had Team 8 come from Aspenclean to do a move-out clean and I couldn’t be happier with their work. They were efficient, professional and did a fantastic job. I will definitely use Aspenclean again in the future.
Hired Aspen Clean for a move out cleaning. Team 5 was very thorough and very friendly. I would highly recommend them to anyone.
Team 7 came out to clean my house while I was at home. They did a fantastic job and were very efficient. The team was friendly and professional. I would recommend their service.
The best part of having Aspen Clean come is the 3 person team. I've organized it so that one person cleans the bathrooms, one starts doing floors and the third works on an area I've identified such as baseboards or closet floors etc. I do the dusting. By the end of an hour my mid-sized bungalow is clean! The team is hardworking and efficient but best of all they really try hard to please. If you're organized and have clutter free spaces then this is really good value and very time effective.
Great natural cleaning products combined with good service meant an overall great experience with AspenClean!