We've got all the feddbacks of real people who used the products and services of Ram Cleaning Services (Cleaning Company) around Borden area (Canada).
At the moment this firm gets a score of 4.4 stars out of 5 and that score has been calculated on 127 reviews.
You may have noticed that its rating is good, and it's based on a large number of scores, so we may conclude that the rating is very reliable. If there are many people who bothered to rate when they've done well with the service, is that it works.
You know that we do not usually bother to write opinions when they are positive and we usually do it only if we've had a problem or issue...
This Cleaning Company corresponds to the category of Corporate office.
Writing on behalf of Judy and Ron Brunelle: "We were absolutely happy with the job Tony did cleaning our carpets recently. This is the best job Ram has ever done cleaning our carpets. Fabulous work, thank you."
We have used Ram Cleaning Services for the past 4 years to clean our carpets and used them for the first time last month to service and clean our home furnaces as well as the furnace in our rental property. We have always been impressed with the professionalism of the technicians and their commitment to a job well done. Both the furnace technicians who did the work for us this year were knowledgeable and answered the questions and concerns we had. They arrived during the time frame specified for us when we booked and left the work spaces clean and tidy when they were finished. As well, the office staff are always professional and helpful when booking services. Melody
Ram Cleaning Services were great. They were on time, did a great job with our two area rugs and brought them back when we arranged.... definitely earned our repeat service
Certainly a well-deserved 5 stars. The tenants were impressed by the vents cleaning. The condo is way off the curb, but their portable unit made it possible to clean the vents. Courteous, efficient service. Highly recommended.
We hired RAM to clean and repair the carpets in our new home. There was a strong pet odor from the previous owner, and the carpets had deep ripples running throughout the home. RAM was able to completely re-stretch the carpets and eliminate any pet smell. Would highly recommend their service! The addition of sanitizing the carpets was a great recommendation and well worth the extra cost (which was nominal) in my opinion.
Last night my doggie urinated on the carpet. Naturally I wanted to clean it. On a Friday of the long weekend I wasn’t sure I would get an appointment. However when I called a nice lady answered the phone and booked me in. I had an amazing employee, Todd, come and clean the carpets. He offered the deodorizer and the teflon and I am a super happy camper!!! Thank you RAM!!! You are the BEST!!!! Giuliana *Julie Melo
Holly and Tabitha are angels!! Ram Cleaning Services is a one-stop shop for moves. I'm in the process of moving into my new condo and they have taken care of everything - fast to book, easy to manage, and they accept credit card payments with digital invoices which keep me organized! They are affordable, fast, and thorough. Thank you for taking away so much stress from my move!
***** 5 STARS ***** Overall I am happy with service & professionalism & very friendly staff as I have been going to this Company for almost 10 years and would say I recommend & will keep going to RAM Cleaning Services... My SERVICE TECHNICIAN named , " RICH " is probably the best TECHNICIAN I have ever had in my life!!!... Also " TABATHA " at reception was extremely friendly and was very helpful from my latest appointment I had on, Tuesday, January 19th / 2021 @ 8:00am !!!... Will continue going there and THANK YOU!!! ***** 5 STARS *****
Very pleased with the carpet cleaning! It had been over two years (we have two toddlers), we desperately needed a good carpet clean! Ram was professional, friendly, easy to book with and they did a very good job! My husband and I are very happy with the carpet cleaning! I also really appreciate how they gave me a very realistic quote over the phone, didn't try to sell me anything more and the quote was accurate! Highly reccomend!
Ram is so wonderful to deal with! I high recommend. The lady on the phone who took my booking was so sweet, and answered all my questions very nicely. I find its so hard to get good customer services these days, but Ram is great to deal with! Joseph was the one who came out to clean our carpets, and was very friendly, very professional, moved stuff around to make sure he got every inch of the carpet which we really appreciated ! Overall lovely people to deal with :) And we will always use Ram in the future.
Very pleased with the service! We have two cats and can never seem to get the carpets clean or get the pet smell completely out. We had friends coming to town and wanted to do a good total house clean but we live very busy lives as most people do. Ram was able to help us very quickly and gave us very reasonable pricing, I highly recommend them for any carpet cleaning work!
Joseph arrived promptly. He was courteous and efficient. After three years with a puppy the carpets needed work. Now they look great. Thank you.
I would not recommend working at Ram for anyone who has rent and bills to pay. They pay commission pay, which works out to about $8/hour when you do the math (and yes, we have double and triple confirmed this rate as employees).So they do not fairly compensate you for the work you do. The manager does not care about the health and safety of her employees. She bullies people into working when they're sick, and then she cuts those peoples hours as punishment when they stand up to her. She tries to make the maids risk their health by trying to make us go to clients areas who have been tested positive for Covid-19. They do not pay travel time either. You don't get lunch breaks, or any breaks. Some days you'll work a 12 hour day and the only break you get is the drive in between clients. Be warned: Ram Cleaning Services is an awful, toxic, horrible place to work, and all they care about is making money. Which they do by ripping off the maids.
I was very impressed with Ram Cleaning Services they did a super job after my basement flooded. I would like to thank Steve and Dwayne these guys are very hard working and very nice to have over. I will definitely call Ram Cleaning Services when needed.
I must say, Ram Cleaning came through for me BIG TIME! I needed the chimney cleaned so I could impress a lady friend during a date tomorrow. They said the earliest they could get here is Monday, 3 days from now, which didn’t work, so I pleaded my case, and the lovely customer service lady on the phone pulled some strings, and my chimney was clean an hour after I called them!! Amazing service, professional cleaning, everyone I interacted with was excellent. Thank you so much Ram. Wish me luck on my date…
A friend recommended we use Ram to get our carpets cleaned and we are very happy that we did! We have off-white coloured carpets that are about 16 yrs old. Todd, our technician told us up-front that he wouldn’t be able to get them white but they looked almost like new when he finished and we couldn’t have hoped for a better result. They ended up looking cleaner and newer than any previous carpet cleaning result in yrs prior. He was meticulous and tried his best to get our carpets and sectional sofa as clean as possible all the while being very friendly and personable. The price they quoted on the phone was the price we were charged. Very happy and will use them again in future. Highly recommend.
I called RAM in July to schedule a chimney sweep for mid-August, and my experience with them has been 100% positive and professional. I was very grateful for the courtesy reminder call they gave me one business day before my sweep. Their personnel arrived on the early side of their 90-minute arrival window and was friendly, efficient, and tidy. I look forward to engaging more of Ram’s services in the near future!
Super friendly service!
Just picked up my area rug. Looks fantastic.Great service super friendly and convenient. I highly recommend this company to anyone who wants to get their rugs cleaned properly for a great price Cheers and thank you Brenda Grand
We had David F in today to clean out our chimney. He was very professional and clearly very knowledgeable about fireplaces and overall upkeep of homes. I've used Ram before and have always been very impressed with their exceptional customer service skills when you call in and in general with their technicians. Thank you for taking your customer service so serious and for allowing us to sleep soundly knowing our chimney is all clean!
I was very pleased with the work of RAM Cleaning Services. The gals who came to clean were friendly and did a great job ensuring my floors, baseboards and dusting were done perfectly. Also, I added bathrooms if they had time and Kari did an amazing job in my ensuite with her unique touches and she even oiled my king size bed after dusting. I will definitely call them again and you should as well.
These guys helped me out at crazy short notice, at a VERY reasonable price and done an amazing job on my carpets! Added bonus... Everyone I delt with was super polite and friendly! Definitely will be using them for any future jobs I have! Thank you guys! :)
Tech called on time, yet he offered to come early. He was polite and very good at his job. Booking my cleaning and talking to the office was easy and I did not have any reservations to use Rams.
Had a great experience with our carpets getting cleaned. Technician paid close attention to the stains and got everything looking great! Highly recommend!
Who knew you could have a door-to-door service on area rugs? I am so happy I discovered Ram Cleaning Services; they did an AMAZING job on my rugs. Service is very friendly and reliable. I am recommending them to all my neighbours!
Today I had David F. from Ram come to my house to clean my carpets. David did an incredible job at removing stains from some deeply soiled areas. He worked efficiently and and left my carpets clean and fresh. I am so impressed by the level of professionalism that I've received from Ram all three times I have hired them. Each time I have had to contact Ram the staff deliver clear and concise information about their services. The final bill has always been in line with the estimates I have received over the phone. I believe Ram's prices are a bargain for the quality work Ram does. I am so happy with my service today that I called back to have Ram come back for house cleaning services too!
Joseph showed up on time (very impressive!) and has done a great job cleaning and inspecting my gas fireplace on July 8, 2019. Highly recommended - great service for a great price! Thanks!
I've used Ram Cleaning Services three times in the last week or so. It was one of the few places I could find that would clean my two wool area rugs. These are both beautiful hand-knotted, so I was looking for a good, reliable company. I was not disappointed. Quick, personable service at a great price. The women in the office were very helpful and one even went to far as to offer some advice to prevent our two dogs from marking when we brought the rugs home. I also used their services for our wall-to-wall carpet in the family room and stairs. The previous owners of our home left us with quite a mess and I didn't think we'd have much success. We tried the grocery-store rental route several times before we called Ram. Kingsley was the technician who came to our house. He was quick and thorough. In our previous house, we have paid considerably more money to other companies and not seen results as good as this. He took the time to explain what he was doing and suggested what we needed to protect the carpet going forward. I will be using Ram Cleaning Services exclusively going forward.
This place does the BEST cleaning and it's super affordable! I got one rug done and loved it so much, I took three more the next day. Highly recommend!
Had our furnace, ducts, dryer vent and humidifier cleaned. Our technician Joseph F was excellent. Fixed the issues we were having with air circulation in some of the bedrooms and changed several the settings for the systems to work more efficiently and economically. He was not in a rush and helped us re-program out thermostat and explain why we were having some of the problems with the heat and air condition units. Magnificent work.
I have used Ram the past 3-4 years in the summer for bi-weekly lawn maintenance. On Aug 13, they attended my residence at approximately 0930hrs. When I returned home around 11am, I noticed that a large glass panel on my wrap around deck had been completely smashed. This is tempered glass and left quite a mess. I contacted Ram immediately who were going to investigate it, and despite a series now of unanswered emails and phone calls I have still yet to hear from them. I am now forced to start small claims against them. Absolutely dreadful customer service, and this company accepts to dodge any liability. I would leave 0 stars if I could.
They sadly killed my rug. Took all the beautiful colors and fluff right out of it and returned a water logged mess :-( I hired another company to try and fix it, but it's not the same.
Duane was the Ram Cleaning employee who came to clean our carpets last week. He was here at the agreed upon time and provided pleasant, courteous and effective service. We mentioned to Duane that we had just had the house painted and were concerned that the hoses didn't mark the walls especially around the stairwells. He took extra care and made sure there were no marks on the walls which we really appreciated. We would highly recommend Ram Cleaning and Duane to others looking for home carpet cleaning. Allan and Joanne (Ramsay)
We called to schedule a carpet cleaning for our business and they were able to come that same day. We had Bill come and do our carpet cleaning and he was wonderful and did an amazing job!
I have been using Ram Cleaning Services for carpet cleaning for many, many years. I automatically call them all the time. They do a very good job and are friendly, courteous and professional. Great service!
We most recently used Ram to do all the blinds in our new house. We had over 30 of a variety of styles, full of dust and dog gunk from the previous owners. Their technician came and took them away for cleaning and returned them all in perfect condition. Very pleased! We have also used Ram several times for carpet cleaning and have never neen disappointed. My parents have used them for a variety of services and love them. Definitely will continue to be an ongoing customer ????????
We are so happy with the amazing job that Omar K. did on our large window today. What a professional, friendly and helpful person, and the window cleaning job he did was outstanding. We highly recommend Ram Cleaning Services and will definitely want Omar K. back again in the future. Thank you.
I would recommend Ram Cleaning Services to anyone needing your area rugs cleaned. The ladies in the front office are very helpful and knowledgeable. They tell you a price and it never changed when I picked up my rug. Spring is around the corner and I will be taking more of my area rugs into Ram for cleaning. You won't be disappointed.
Waited 3 days because Ram wanted to give an onsite quote. Waited again to receive the quote that never came. Called someone else who quoted over the phone and came the next morning.
We used Ram to clean our sofa and chairs to get the mess left by our 3 children and a dog. The technician showed up on time and was super friendly and polite. He didn't even mind our sons 100s of questions! We are absolutely AMAZED with how our furniture turned out! They look brand new! All our friends and family have made remarks about them! We will definitely be booking with Ram again in the future! Also the ladies in the office were very helpful and polite! GREAT JOB GUYS!
I decided to give Ram a go and they sent a very competent technician over to clean my sofa, chairs and carpet. He was in a good mood and seemed to enjoy his work. That made me feel comfortable. Afterwards,my carpets and furniture looked really clean. He then offered the carpet protector and I had that applied to the carpet only, for 50 percent of the cleaning cost. I know some people who have been customers of Ram for years and they have always been happy with the results. I recommend Ram to anyone who requires any of their services.
We've been using Ram for many years for various jobs: carpet cleaning and repair, furniture cleaning, furnace and duct cleaning and more and have been most satisfied with the jobs done. Dwayne came this week to clean the ducts and the furnace but suggested that we wait until spring as they were still pristine (his words) so didn't require attention. Instead he cleaned the dryer duct and the humidifier. We appreciated his honesty about what was and was not required and look forward to seeing him in the spring.
Had them do a chimney sweep and they did an excellent job I had them clean the chimney at my other property right away. The guy was very professional and Stephanie was awesome to deal with on the phone. I’ll definitely be using there other services in the new year. Thanks guys
Tim arrived punctually to clean my mother's carpets earlier this week. Along with the regular cleaning, he did stain removal and he sanitized the carpets. This delightful young man was very organized and efficient in completing his tasks. We were extremely pleased with his work and we appreciated his pleasant personality. Your company is blessed to have such an amazing young man representing you. Our experience with Tim has us recommending your company to others.
I would highly recommend Ram Cleaning Services. They were professional, precise and affordable. We used their carpet correction and cleaning and we could not be happier with the work they did! Thank you again for helping us get our home ready to sell! We will definitely be using your services in the future!
Did a wonderful job on cleaning my carpet. I had lived in my place for 5 years and they got my carpet looking like new. The young man they had come out to do it was fantastic. Hard working, punctual, and polite. Very reasonable price as well. I would definitely recommend using this company.
Amazing service!! Holly was very helpful in having my elderly father's carpet cleaned when another company canceled at the last minute. She was very professional and understanding. Rich did a great job on the carpets and chair for my dad. He was very knowledgeable and friendly. We will definitely keep using RAM for all our families cleaning needs
We had 2 carpets cleaned and it was the most reasonable rate in the city! They pick up and drop off and did an amazing job. My area rug has never been so soft and has never looked so good. Would highly recommend! They also have great customer service.
Very disappointing. We hired Ram to do a spring clean up. At first glance it looked nice however we soon realized so much was not done. We asked for one bedroom 2.5 bath and kitchen area only to be cleaned. Booked 2 people for up to four hours. We have a dog so yes hair is an issue however the couch was not vacuumed, kitchen cupboards not washed, toilets still dirty spots, showers untouched, cobwebs on light fixtures, light switches in main area dirty, master bathroom cupboards not washed. All top surfaces were done, floor vacuumed and mopped and mirrors cleaned. I immediately sent RAM pictures of a house that was clearly still dirty. They said the GPS had the cleaners there for 1.47 hours and “they did their best.” I explained the job wasn’t completed. 2 people for almost 2 hours for one floor open concept 1000sq feet 2.5 bath is shady with photos to prove almost everything missed. The pantry door for goodness sake was still covered in fingerprints. Management offered no support or solutions. Not even sending someone else to finish the job, which we would have paid for. Just too bad so sad. Unacceptable cleaning, management, customer service and no accountability. Also charged us the full 2 hours after speaking with management. Bad experience all round.
We used Ram's drop-off service twice, recently, for an area rug and for chair upholstery cushions. We appreciated the 30% savings we got by dropping it off ourselves. Both times, the cleaning job was excellent; we couldn't have expected more. The staff were very courteous and helpful and the turnaround time was great. We've been Ram customers for a couple of decades at least which shows our satisfaction better than anything we could say.
Quick, efficient, detailed. When the tech arrived at my house he was prepared and identified the work that was to be completed. He asked me to show him the location of the furnace and fireplace that he was to be cleaning. He got started immediately and while waiting for a certain part of the cleaning process to complete he got started on other items to optimize his time. All in all I was pleased with the quality of service for the cost and I would use RAM again for my cleaning service needs.
I really appreciated Rams service right from the phone call to set up an appointment. Very professional yet friendly. The service man was prompt and ready to start when arriving. The carpets look great and dried quickly. I will definitely call Ram again for future cleanings as I manage an apartment and need rugs cleaned regularly.
Ram cleaning cleaned our dining room drapes and the service was fantastic. The gentleman that picked up and returned our drapes was very professional and polite. I appreciated the use of the blue booties, it was a nice touch. Thank you and we be calling you folks again.
I am very pleased with the services of Ram cleaning services. I was able to get next day carpet cleaning and my tech arrived early and did a great job. I will definitely recommend Ram cleaning services to family and friends. I will be using their services again myself.
We own Hunter Douglas Silhouette blinds and had no idea who we should call to clean them. Did some research on the web and made a call to Ram. Our service experience was nothing less than superior and did they ever do a nice job with those blinds. We would highly recommend Ram!!
I was very impressed with the service I had from Ram. I had a technician named Joseph clean the furnace and also the sofa. it was very convenient to have one appointment for both services. Joseph arrived on time and got to work. He was very knowledgeable about the furnace and did a truly superb job on the sofa. I would not hesitate to call this company again for any service I may need around the house, and would be very glad to recommend them to friends. Well done!
We recently had Ram Cleaning Services clean area carpets in our living and dining rooms and they did an excellent job. When I made my request I was impressed with the way I was treated by the customer service person who scheduled the job and told me when the driver would arrive to pick up the carpets. The driver arrived as promised, picked up the carpets and informed us he would be returning them in a week. Six days later I received a phone call informing me our carpets would be returned the following day between 10 a.m. and noon which happened. The tech returning our carpets wanted to show us some wear on one of the carpets so we could decide how to position it before replacing the furniture. He unrolled the carpets and helped us position them in the most suitable way before he left. A couple of days later I received a follow-up call to ensure we were satisfied with the end result; we are, and will use Ram Cleaning services again.
I've been using Ram Carpet for over 23 years. Their staff is very courteous & respectful. I had all my rugs cleaned in the house this time. We were very happy with their work. Only one spot was missed & have brought it to their attention to comeback & clean. I would definitely recommend Ram Carpet.
We have been using Ram Cleaning Services for years with great service and quality. We recently had Ram clean a large stain in our master bedroom. They were timely and professional. The best part was that the stain came out much better than we expected!
We have a 3 month old, light colored Persian carpet. We were looking after my son's dog and he developed a gastrointestinal problem during the night (yup- both ends) and we woke up to three "deposits'" on our beautiful carpet. We called Ram and rushed the carpet up to their plant to be cleaned. They did an unbelievable job of cleaning the carpet, and it wasn't just the great cleaning job that impressed us. It was the care and attention that they displayed throughout the process. Before we picked up the carpet, they laid it out and had the office staff examine it to make sure the stains were gone. So impressive! They are not only great cleaners, but lovely people committed to delivering great service. Highly recommended!
We had the carpets cleaned in our entire home as well as several pieces of furniture and I cannot say enough about our experience. Tony was the most amazing, friendly service person I have ever had for any services in our home. He was on time, diligent, explained everything in detail, was funny and really was about customer service. Highly recommend RAM and Tony for cleaning! Thank you so much!
So happy with their service! Not only were they the most affordable but their turn around time was quicker then any other place I called. Would highly recommend their blind cleaning services!
Really a great company! I have been very happy with the level of services each time I have used them in cleaning my entire house , upholstery, furnace, hardwood floor, they were professional & friendly. I remember the first time they came in I was so impressed with the fabulous job they did in all the stains that my dog has done on my carpet. Not only that, when I had some extra suggestions for what I like to have cleaned, they are eager and happy to comply. Price was reasonable. They are also very quick to respond to my phone calls ( great customer service). Last week was a superb carpet cleaning done by Leon. Would definitely recommend RAM CARPET SERVICES LTD to everyone.
Had a large area rug that needed to be steam cleaned and deodorized after my large dog had some, well tummy issues...they were prompt with pick up, and am beyond happy with the cleaning. It looks amazing and no smell left behind. Delivery was on point as well. Thank you so much for this impeccable service!
I used Ram Cleaning Services at the beginning of June 2016. We have a 2 storey home. From the moment I called for a quote, to the time the gentleman came out to do our windows, they were very professional and courteous. They came within a week and did a fantastic job on our windows. He was very quick and thorough. I had phoned around for price quotes and they were the most reasonable. I will have them back as a home service.
Thank you to Todd and Joseph for showing up on time and going ABOVE and BEYOND to make sure my carpets were ready for my house going up for sale. Could not be more pleased with their hard work. They had their work cut out for them as my carpets are old and have had many years of children and a dog playing on them. Thanks also to Holly on the other end of phone conversations for being so cheerful and ready to help.
We recently had our carpets cleaned by Mark E. and were super happy with the results. Very reasonable pricing and my old carpets looked like new. All the stubborn stains were gone. Very professional work. We also had our very high floor to ceiling drapes professionally cleaned by Lauri S. All the dog hair is gone and they look like new. Great job! Thanks so much.
It was my good neighbour’s word of mouth referred me to Ram cleaning chimney, it proved perfect choice, Especially, this company representative, Holly, took me thru the process, so clear, so thorough, so helpful... top notch service, I thought she must be the owner of the company, how could she, otherwise, be so thorough, so down to earth, so willing to giving all she got to customers? It just wonderful experience, I cannot take it for granted! Good things, good people, good business like this one shall prevail, and prosper... at least to let the world know, this why I took time doing this review!
Unbelievably bad service. Got them back and they attempted to install the wrong curtains. Moreoever there are two sets (one wrong) installed on one section. Also hooks have been missed. I also think they damaged some of the curtains. So bad.
My family and I have been regular customers of Ram Cleaning Services for as long as I can remember. They offer prompt, efficient, friendly service and have proven to be 100% reliable. I personally started using their services over 15 years ago when I first bought my property and I haven't used another cleaning service since. I recently engaged their services to clean my blinds and older carpeting. Their technician arrived on time and really went the extra mile to do the best job possible. Dealing with Holly on the phone has been a pleasure and I know that as long as Ram is in business, they will remain my cleaning service of choice!
Ram did a great job on my carpets and couch. I will definitely use them again. I also love their carpet cleaning solution that you can get from their office. I don't use anything else.
We have used Ram services many times in the past and have always been totally satisfied. On occasion, I have tried other carpet cleaning companies but never totally satisfied and always come back to Ram. I have also delivered area rugs to their shop and been treated with courtesy and professionalism. Their service has been speedy and if there is a problem , it is always rectified quickly. I would recommend Ram's cleaning service to anyone who wants a job well done. Thank you for being in service all these years as it speaks to the quality of service you provide. Linda Snow
We had booked with another company for carpet cleaning, but they cancelled on us short notice. We contacted Ram, and they bent over backwards to help us. They knew we had a timeline to meet since we were moving into a new house and wanted the carpets done on a certain day. Within a few hours, Ram had someone over to complete the work. We were so impressed with the work completed that we hired Ram to do vent cleaning a couple days later. Thanks for all the good work and customer service, Ram!
Top notch! Was able to fit in for a quick turn around (one day) for a complicated move out. Have used them before, excellent quality and great service. Being able to speak someone directly on the phone when you call without having to go through an automated switchboard is awesome. Cleaning work was done efficiently and expertly. Will use them again and I recommend them in the future to anyone who needs carpet service!
I have used RAM for over 30 years and have been extremely happy with all the various services they provided. I have used them at a rental property, as well as my residence for carpet, blinds, sheers and sofa cleaning as well as flood damage control. I have always been happy with the work done, the friendliness of the technicians and the care they take when they are in my home. Also, the technicians are very considerate in giving you a courtesy call prior to arriving. When we were out of the country a few years ago, I received a call about a sewage backup at our rental property. I called RAM and they were able to go out right away and did a super job with the cleanup in the basement. Last week after completion of house renovations, I used RAM for the first time for vents and ducts. Rich was the technician who came out, and he was professional, friendly, and very considerate of my new paint job and carpets. Thank you Rich for the care taken, and awesome job in getting rid of all that dust! Holly has been my contact at RAM and she is so friendly, efficient and very helpful in providing information on any of the services they provide. It has been such a pleasure dealing with her all these years! I will continue to use RAM as the need arises, and highly recommend them for any of their services.
I have used Ram Carpet Cleaning Services over the last few years. On June 26, 2015, I had them come again, and the technician named “John”, did just a spectacular job getting out all the stains in my carpet. He did the best job I have ever had anyone do!! He also was very friendly, respectful, kind, and helpful with any questions I had. I will be asking for John the next time for sure. I would highly recommend Ram Carpets to my family, friends, and co-workers. Thanks again for an awesome job!!!
We have used Ram for carpet cleaning, duct cleaning, and most recently chimney sweeping, and have been happy with the good work every time. The technician arrived promptly, did an efficient job of cleaning the chimney, and left the work area clean and tidied up. will be calling him back next year.....
WOW. Ram is a one stop shop for almost all your spring cleaning needs. I did not know that Ram does so many different jobs. From simple little carpets to commercial carpet cleaning , furnace and vent cleaning and inspection, drapes ..maid service to lawn care . I am very impressed. Ram staff is very professional and thorough. They always find a answer or solution to any of my questions. Thanks everyone , looking forward to getting another awesome job done from you. Thanks for putting up simple tricks on your ARTICLE page on the web site, found and used a couple. Thanks again!!
Had 2 of our chimneys cleaned. Amazing service. On time which was great and left early. Fast, quality work completed and the servicing tech was super personable and great to talk to. Will definitely be using this company again. Thanks guys!
Good job cleaning our curtains. They look great!
We had Joseph in to clean 2 furnaces, vents, and also service our air conditioning unit. Time spent to carefully take everything apart and explain what he was doing. Very personable and conscientious. Felt like there was great attention to detail.
Super fast and efficient and great results! Thank you!
I would like you to know we have been using RAM SERVICES for twenty years at least. I have to say we did try a couple other cleaners over the years but always go back to RAM and with RAM we will stay. They are reliable and undeniable the best cleaners in Calgary. Our favourite staff member is Leon, he is meticulous, friendly and always clean about himself. Nothing is too much for Leon. I have recommended RAM to many friends and family members and they have all been happy.
Professional, polite, awesome customer service, they got the job done! I had my carpets cleaned, the technician was punctual, and informative and direct. They did a great job. I'll use their services again! Keep up the good work.
Todd and Joseph did a very good job with furnace cleaning, dryer vent cleaning and humidifier. Will use them again. And also a big shout out to Stephanie at the office.
I recently had my carpets cleaned by Duane as well as a small repair. I was extremely impressed with the outcome! He was very nice and educated me on the add ons offered without being pushy. He worked very efficiently while taking extra care on some of the more problem areas on my carpet. I will definitely use this company again in the future as well as request Duane.
DO NOT HIRE THIS COMPANY. Extremely disappointed and would give 0 stars if it was an option. We hired the company for a MOVE OUT clean. We arranged for a 3 hour clean with 2 cleaners at 1 pm Saturday afternoon. We were asked to give a credit card for a deposit, which we did. The cleaners called once to say they would be an hour late. Then another call to say they would be an additional half hour late. We had moved previously the day before so we re arranged our day to accommodate the fact they would be an hour and a half late. At 230 pm when they arrived we met them at the house. We had provided a list of what was needed prior (included in pictures) and how many rooms and levels (including the basement) were in the home. We were quoted $400.00. When they arrived we asked that the baseboards and windows be done as well. The 2 ladies barley stopped to listen to what we had to say (they were walking up the stairs not even looking at us) and went about their business. At 504 pm (2.5 hours later) they texted (not called like previously through out the day) to say they were done. When we went back to inspect we found that only the upstairs carpet had been vacuumed and main floor hard wood had been swept and mopped. As you can see in the photos no windows were touched and neither were the baseboards. The cleaners left a note on the bill saying "baseboards wouldn't come clean". I took a damp paper towel and all the dirt came off. The kitchen, walls and doors was completely untouched. And to make it better, the door to the basement was never even opened. They had not vacuumed or touched a single thing in our basement. We paid $400.00 to have one floor vacuumed and one floor swept and mopped. Not to mention we paid for 2.5 hours of cleaning when we arranged for 3. Ram has said they will not reimburse or compensate as we "should have been more clear" with our list even though they did not touch a single thing on our list. We are disputing the charges with our credit card company and have reported them to the BBB.
Worse cleaning service I've ever dealt with. Booked a move out clean for the house and it was to be completed in 1 day as we had to return the house to the landlord the next day. Showed up late and I had to call the company to make sure they're still coming after they called us they were going to be an hour late... The hour they told us had pass and no calls. So I personally had to call RAM services. Didn't even give us a heads up that they're late AGAIN UNTIL I called... A move out clean is very simple and self-explanatory. Any additional request was to be given in a list which was. I didn't think I had to leave a list at the house when it was already emailed and provided before booking. As there employee even told me just to email them the list to the confirmation email I receive so they have it ready for them. Then all the sudden, when I called on Monday the excuse with the list is I emailed the list to the wrong email address... Yet how does that make sense...? I would think common sense is the reply back to that email I received from them so everything is in 1 thread which would be easier for them to go back at if something was missing... I guess not... Now the clean they did... 2.5 hours of cleaning and all they did was mop the first level and vacuum the second floor... After telling them what needs to be done and they still didn't do it. For example, baseboards... The excuse they provided was an absolute joke... They have all the cleaning supplies in their possession and they said it couldn't be cleaned... Yet a simple damp paper towel was able to get the baseboards clean... They said it was too tough to clean off... They also said to me on the phone when I called and explained to them I wasn’t happy is that they said maybe the product the cleaners used in the beginning made it easier for us to wipe down... WHY ARE WE WIPING IT DOWN!? That is their job to do when we're paying them and it was requested to be done in the first place... I also requested the basement to be clean... Wasn't even touched... Not a single thing was done in the basement. I can keep writing and writing on what they missed but you already can see this is clearly unacceptable. All they said is when nothing is fully clean is to add more time = more money when we specifically said we needed the house cleaned in 1 day. They told me 3 hours was plenty to get clean so they said coming between 1 pm to 3 pm is plenty of window time... I guess since we were the last job of the day, they can just do the bare minimum clean and be on their way. They also missed so many simple things, like a wipe down on counters and ledges... I didn't think I need to request a wipe down on such simple things... I trusted RAM service because they've been in the business for so long... But I was wrong. The staff is rude and one of their employees hung up on me when I was trying to explain the issues that had happened. No voices were raise as all I wanted was a resolution. The best part is they won't do a thing for you too... The lady on the phone did not even call me back at all. So my personal experience is hoping that people don't spend money on companies like this. Spend the money on independent mobile services because they will make sure the job is done right as they’re self-employed and want their business to continue to grow.
We have used Ram for our place many times. The last time was for rug stain removal and steam cleaning. Leon was friendly, professional and very capable. He called in advance and arrived on time. We were very pleased with the results.
I recently used Ram to do an end of lease clean-out of an apartment. The crew was given clear written instructions of what was expected. I was notified that the job was completed and that they were finished early. When I came to inspect the work, areas had been completely missed and what was cleaned was done poorly. This left me to arrange a second cleaning crew to come finish the job. I recently used Molly Maid to clean another property of mine and was blown away by the difference in quality and service.