You will be able to see the opinions of real people like you who use the products and services of Canadian BBQ Boys: As seen on Dragons Den! (Cleaning Company) in the territory close to Borden (Canada).
At present the business has a score of 4.7 out of 5 and that rating has been calculated on 127 reviews.
As you can see it has an average rating is virtually the highest, and it's based on a high number of reviews, so we can conclude that the assessment is very credible. If there are many people who bothered to value when they are happy with the business, is that it works.
As you know, we don't usually bother to put tatings when they are good and we usually do it only if we've had a problem or incidence...
This Cleaning Company is classified in the category of House cleaning service.
Have used this service for three years in a row. Highly recommend.
First time booking a cleaning. We decided to use Canadian BBQ Boys because we saw them on Dragons Den. Eric and Brad arrived as scheduled and within 2 hours made our 4 year old bbq looked new again. Did not use abrasive products and were thorough. Will definitely book a cleaning yearly.
Guys showed up on time, kept the yard clean while doing the work and did an excellent job. Really happy with it and it was money well spent to keep my Saturday free! Thanks to BBQ Boys!
From the first contact to the last they people I dealt with were professional and pleasant to deal with. They gave me a quote over the phone based on the size of my BBQ and its condition. The 2 person crew arrived on time walked to the back and started the cleaning. The lead guy was very knowledgeable the BBQ looked new except where rust had developed. I highly recommend this company for your BBQ cleaning.
Hired this company to clean our bbq as a fathers day gift for my husband. They did a fantastic job, well worth the price. Cleaning your bbq is one of the worst domestic chores to do and I'm basically never going to do it myself again, I'm just going to schedule a clean every year with BBQ Boys!
Excellent experience with these folks. Used them twice and they’ve been professional every time. Extremely thorough job! I had a time booked and they had to reschedule it due to losing some techs, but gave me a lot of time in advance. Will definitely continue to use this company!
STOP!! Use Googone(Canadian Tire), and do it yourself. They used a steel wool on a stainless steel finish. Now all I see is random swirl marks… Service is way over priced.
Excellent customer service! the technicians that came to clean the BBQ were prompt, efficient and very professional. My BBQ has never looked so good and it's about 12 years old! Well done Kim and Andrew! Follow-up on replacement rods was very good. my thanks to all! Jo-Anne
Had a great experience. Booking was easy and their job was great. Made my 14 year old bbq look new again. Cleaned the site after. Would highly recommend.
Brandon was better than excellent and went over and above in cleaning the BBQ. I would recommend him and his company to anyone. Thanks again and see you next year.
The guys showed up exactly when they said they would, were very courteous and did a fantastic job cleaning our Napoleon Built-in BBQ. They even recommended a list of parts that would be appropriate for replacing...due to TSSA rules they are not allowed to do the replacement but I was fine with that. Great service!
Zach & Cynthia were excellent, prompt and provided wonderful professional service. They called me the day before to discuss and confirm the time slot complete with expectations of noise level etc which came in handy as my BBQ is placed close to a neighbor window etc. They capped off the service with some very useful maintenance tips that i did not know about. Extremely happy with the service.
Alex U came from Canadian BBQ boys and was amazing. They did a great job and I could be happier to start grilling in my clean bbq. I will be doing this with them once a year.
Super honest and reliable will 100% be using this company for future cleanings.
Left my 7 year old Webber like new. Will be calling them again ????
Exceptional service and very clean bbq,
This is a great little business. They come and REALLY REALLY clean your grungy BBQ. My BBQ looks brand new. It is SO much nicer to cook on a sparkling clean grill. They left the patio clean and the smoker and BBQ smokin' clean.
Amazing service. Best money ever spent. What took them 3 hours would have taken me days. Our time is valuable not to mention what I would have spent on cleaning materials. Its such a dirty job that I wasn't prepared to take on whatsoever. Eric and Brad did my cleaning, they did an amazing job, dedicated, friendly, polite and they sweat the dirt so I didn't have to. Thank you guys! Fantastic job, amazing service, brilliant cleaning services. 5 stars all the way!
These guys know exactly what they’re doing! Eric and Brad did an excellent job cleaning our barbecue. They’re punctual, thorough, tidy, organized and don’t mind taking the time explaining the process to the costumers. We’ll definitely recommend this company and service to family and friends!
Had my bbq deep cleaned. Amazing job!
This is the 2nd time using Canadian BBQ Boys. The cleaning was great and professional service. Would highly recommend them. Great price and value. Time Savers!
Canadian BBQ Boys did an amazing job of cleaning our Weber II 4 burner Barbecue. It looked almost brand new! The shine was amazing from top to bottom and it grilled even better. The technicians were polite, on time and worked hard. They completed the job right on time and cleaned up the work site perfectly. I would definitely recommend Canadian BBQ Boys.
I clean my bbq two to three times a year but I was lucky enough to win a complementary cleaning through a local radio station contest. The Canadian Bbq boys came by June 2nd and gave my 10yr old Weber Genesis S330 a deep clean. My expectations for an old bbq that gets used heavily year round, were fairly low but they knocked it out of the park. The grills and fire box are cleaner than they've been since year 1. And the exterior is gleaming. I would certainly book them again every two years or so for a real hearty scrub.
Cynthia and Zach were here to clean my bbq. I use my bbq at least five days and every month of the year. They did an amazing job of making my bbq look like new, letting me know what parts were needing replacement and were very polite and professional. I have booked another cleaning already!
I used BBQ boys for the second time. I used them last year and again this year. Top notch cleaning and service. My Weber looks like new. Will use them again next year or possibly later this season depending on how much grilling I do.
Very deceitful Territory Manager and poor service in Ottawa! Had the Territory Manager and another team member come to clean my bbq. My appointment was in the afternoon and they showed up in the morning. Fortunately, I was home. They only used light strokes while cleaning the bbq, no elbow grease at all. As a result, the interior of the bbq didn’t look much different after they were finished than it did before they started. After they were finished and ready to leave, I noticed the stainless steel exterior cabinet still had food stains on it and looked dull. When I asked them if it had been polished as part of the service I paid for, they indicated they couldn’t because it was lightly raining. However, they didn’t bring this to my attention and were ready to leave without offering a discount for not completing the entire service I paid for or offering to come back on another day to complete the service. Another option could have been to use the tarps they had with them to cover the bbq or ask to use my garage to keep the bbq dry. Upon pressing a little further as to why the bbq exterior couldn’t be cleaned, I was informed by the Territory Manager that the polish they use contains a chemical that reacts with water and becomes toxic and this wouldn’t be a good idea next to a cooking surface where I place food. This makes me very uneasy about the cleaning products they are using. I have called the owner of the company and he is not returning my call. A complete waste of money!!
BBQ Boys did a fantastic job getting my 10+ year old BBQ "almost" looking like it did on day 1!! They were professional and efficient with the work. I am very happy with the work and will use them again.
Made my 10 yr old BBQ look like new!
Very impressed with the quality of this service. I wasn't sure if it was worth the price to have my Napolean Prestige cleaned as it still worked great. The Canadian BBQ boys did a thorough cleaning both inside and out and on a sweltering July afternoon. My BBQ looks brand new again. I couldn't have been happier with the Canadian BBQ boys. Thank you for your amazing service.
This is my 2nd year using CBBQB and I don't think I can start BBQ season without them. I got the dynamic duo of Zack & Cynthia and they got my grill ready to go!! Love this company!
Very professional, came on time - did expect my BBQ to be cleaner, I guess I've been doing a good job? Did receive at least 3 e-mails to write a review -which is a little annoying - but here's my review. If you have a super dirty BBQ - yes, worth the money.
Thank you so much! They even sent me a video with the before and after photos with tips to keep it clean and maintain the life of my BBQ, thanks CND BBQ team!
Our Weber bbq hadn’t been cleaned properly in a number of years, so I decided to get it done. The appointment booking was easy and quick, and Brandon arrived promptly and stayed until the job was done. He took years of use and abuse off the bbq even though it was caked on, and it looks great and works better now. Brandon was friendly and professional, and a diligent worker, representing the company well. I would call them again, totally worth it. Thanks Brandon!
Did a great job on the cleaning of our bbq, cleaned up after, and even followed up. Great customer service! Thanks! :)
Great service, they re-booked me earlier as they had an earlier slot and man did they make a difference. They worked hard and left no mess behind. Will use again and highly recommend thier services
I ordered a new BBQ handle for my Broil King. After finding the right handle on the Broil King web site, the only place I could find it was from the Canadian BBQ Boys. Ordered and paid for the handle and then waited and waited and waited. Finally after 4 months the handle showed up and you guessed it...……..wrong handle. The handle was short so I drilled new holes to make the handle fit as I was not going to spend any more money returning, reordering and waiting. I am disappointed that there was no contact or any communication to verify the order or advise the handle may have not been available.
Ordered a new BBQ cover on-line. Great product arrived quickly.
Dustin and Ivan did a fantastic job. Extremely friendly staff, thorough service and a quick turnaround. Will use again for sure
We got this as a gift for my dad for father's Day and he loved it, he said the BBQ looked brand new. It's not a cheap service but you get what you pay for.
I wasn't sure if I'd get value for the money - but I got much more than I expected. The service person was courteous, professional and very thorough. A four-year old BBQ ended up looking like new, and the electronic starter started working again after a year on the blink. He took everything apart and cleaned each item meticulously. I got real value and will use Canadian BBQ Boys again.
Cynthia and Zach were a terrific team in getting my barbecue all cleaned up and serviced. They were both courteous, extremely professional (when they were running late due to traffic, they called me to let me know). They also shared with me some tips on how to keep my grills protected from future rust. Great job, Cynthia, Zach!
This company is the best. Really nice hard working guys. I would highly recommend this company and I will use them again on a regular basis
I have recently had my BBQ cleaned by this company and I am going to say that they were fantastic. Their team was great; took the appropriate safety measures during Covid-19 and everything was done very professionally. I have a 7-year-old Weber BBQ that was quite dirty. The results were absolutely incredible. They also recommended that parts be changed and you can actually acquire parts through their website. I highly recommend Canadian BBQ Boys.
Great Job Canadian BBQ Boys! I decided to try their service after a couple years of neglect (as I usually clean the BBQ myself). Got to the point that I didn't have the time or effort to get it done this year., again! That being said they got my stainless grills finally clean, and the bottom of the BBQ is like new. Fires up easier and heats up much quicker. A few spots that nothing could be done, and crevices to small and narrow to get 100% and the team members pointed them out to me. I consider myself to be a smart man, and realized from the initial email and quote it wouldn't be 100%. To those complaining about their service, if you want 100% do it YOURSELF or buy a brand new BBQ. These guys are a big help, but not magicians. Only complaint, so to speak, they arrived 1.5 hours early, but for good reason, as they narrowly missed a rain storm shortly after finishing. Take the day off, I was off, so it was no big deal. Anyways, I'm pleased with the results. Now for healthier, cleaner grilling!
I ordered a BBQ cleaning for my dad as a father's Day present. I wasn't here during the cleaning but they certainly do an excellent job! They were really prompt and professional during the booking process and they even emailed me pictures of the job they had done which I thought was very nice. Quality service for a reasonable price. I really enjoyed the work they did and would recommend this service to anyone with a BBQ!
Andrew and Kyle did a fabulous job restoring my grill to a near-new state! They arrived on-time, kept me informed of the process, and left their work area spotless! I can't imaging how long it would have taken me to do what they did! Great value + great service!
Awesome experience...I have a 4 year old BBQ that has never been cleaned and it looks like NEW! The detail and care that the tech putt into cleaning was awesome. I'll do this (with these guys) every year from now on.
We had Canadian BBQ Boys clean our BBQ during the pandemic when it was safe to do so. Their extra attention to safety was impressive to say the least. Their attention to detail cleaning our 10+ year grill brought it back to nearly new condition. We cannot say enough great things about the workmanship, professionalism and customer service. From the first contact to the after work follow up Canadian BBQ Boys are top notch!
4 year old BBQ. needed some TLC. called the BBQ boys they showed up when they said they would and did an amazing job. Great Costumer Service,
Unfortunately, I had a poor experience. After the cleaning, my BBQ wouldn't start. I worked with them to troubleshoot. Their best guess was spider webs in the burner tubes (which i'm surprised they didn't clean as part of service). After I cleaned those, still didn't work. They were unwilling to send someone to help, so I called someone else. The new BBQ repair team I called discovered that the cleaner had simply left the side burner on, so no gas getting to main burner. He also called it the worst cleaning job he had ever seen, pic attached. So...not very good.
I was very pleased with the work I had done by the Canadian BBQ Boys. They were on time and professional, and did an outstanding job cleaning my 5 year old BBQ, which is a job that I don't enjoy. There is no doubt in my mind that they have extended the life of my grill. I would recommend.
Eric and Brad cleaned my BBQ like new. It’s 4 years old and was never truly cleaned properly after each season so I’m very grateful for these two who came on time , completed the job with a smile and cleaned my BBQ like new . I highly recommend them.
This is the second time I have used them to clean my grill. WOW looked almost new!! And that is after a very heavy year of bbq use. If you want to maintain your grill for years to come, look no further, let them take the stress out of it for you. I will be using them every year.
I’d never heard of this service until recently when I read about it on social media. The boys did a great job of bringing my 14 year old Weber bbq back to life! I was considering replacing it but it’s definitely good for a few more years now. Highly recommend this company!
These guys breathed life back into my neglected 10 year old BBQ! From a greasy disaster zone to looking as new! The $200 to give me several more years of use was a no brainer. Giving a super strong recommendation.
I had an appointment scheduled with Canadian BBQ Boys 2 weeks in advance. I planned a huge BBQ for the day after they were supposed to clean my BBQ. Now, the day before the scheduled cleaning, they emailed me to inform me that due to the weather (the day before) they will not be able to follow through on the appointment. Had it been raining the day of, I would understand but that's not the case as it is sunny all day. It will be impossible to find another company to clean the BBQ for tomorrow. How do you guys cancel a day before? I took the day off work, planned my time around your cleaning... Not a happy customer. (Update) The owner reached out to me and they have rescheduled the cleaning back to the original date which I'm happy with. Now waiting for the service.
Booked an appointment 1 month ago which they kept emphasizing cancelations are subject to a fine only for them to cancel on me 3 hours before my schedule. Not professional and not organized.
We were very satisfied with the service of Canadian BBQ Boys. They were quick getting back to our initial inquiry and it was easy to schedule our BBQ clean service. They follow up ahead of the cleaning and were very punctual, professional and neat doing their job. Was money well spent. We will recommend them and use their services again.
Amazing work done by the dynamo “girl” team who came to clean our barbecue. They were efficient and effective…excellent value. Our barbecue looks amazing again and functions beautifully! Well done. ????
Outstanding service! BBQ looked brand new after they left! Will definitely be a repeat customer.
We are very pleased with the service. They made our BBQ look new again. They were very professional on the phone when ordering and called and texted before and after the job was completed and included pictures of the job in progress. I would definitely recommend them and would use them again
The crew was very professional and cleaned up so well after themselves - you wouldn't know they were there except for the incredible work they did on the BBQ. I highly recommend!
Our BBQ looks brand new again! Great job by Eric and Brad. Will definitely use again!
Excellent service! I recently retained their services they were up front with their cost and they did a great job. I will definitely use them next year.
The reviews that matter the most are the ones that share the experiences when things may not go as planned. I have a very expensive LYNX Built in outdoor BBQ. This is my third year using the Canadian BBQ Boys. The team that came to my home and cleaned it were punctual, very friendly and professional. They made my BBQ look like it just came out of the box even though its several years old. Unfortunately the grills were somehow accidentally placed on the front counter of the LYNX BBQ that caused several scratches. I noticed these scratches and emailed BBQ boys. I was grateful for the great service but wanted to share what happened. Within a couple of days Mike was at my home and made sure everything was fixed. The BBQ looked absolutely brand new!! A complete magician!! Now thats caring and professionalism!! I highly recommend Canadian BBQ Boys and there is no way Im ever using another company!!
Good stuff! I was emailed and called about my pending service and once the service fellow was near, he let me know. Because of COVID19 I wasn't able to converse unfortunately. The work was very good! Little pricey, but well worth it because there was no way I could've done the job he did! Highly recommend. These are young people trying to make their way in business! Support them!
Great experience from start to finish, from booking, to appointment confirmation, through on-time arrival. The service was excellent, my Weber has not looked this good, inside and out, since i bought it 12 years ago. Highly recommend Canadian BBQ Boys!
I can't say enough good things about my experience. These guys are great and work super hard. I'd use their service again in a heart beat.
Recently had my Weber BBQ cleaned by William and he did an amazing job. Looks almost brand new!!! Will definitely call you when I need the next cleaning. Great work guys!!!!
Wonderful service to clean your barbecue at a very reasonable price. Very friendly professional staff, came on time and met all our expectations!! Great gift for dad for Father’s Day !! Would definitely recommend and use again!! ????????????
Eric and Brad did a super job on my BBQ. Thorough, courteous and communicated well from appointment confirmation through to follow up call. I will definitely be using Canadian BBQ Boys again.
Brandon did an amazing job on a pretty rough looking bbq, personable, on time and professional! 5* thanks so much!
***edited to add: After the posted review the owners reached out very quickly, and returned the next morning to finish the job. Im happy that they took ownership of this and completed the job. Shouldn't have had to leave a negative review on google to have the job done right . It should have been the first time. Star score updated to a 3 as a result. Will give them another opportunity next year and hopefully its a great experience from the beginning.*** After hearing about these guys on Dragons Den I was looking forward to using their services. Unfortunately, The service received was a let down. It started with taking several days for someone to get back to our inquiry. We waited weeks for them to come only to have our appointment rescheduled 3 times. Today they finally came, although the appointment arrival time was estimated as 12 -1 pm they arrived at approximately 6:40pm. As obviously they wanted to get through their day it appears they very much rushed the job. I would describe the job as 80% complete. Many areas were quite obviously quickly wiped over.Yes, our bbq was quite dirty, why else would we pay the price to have someone clean it? Disappointed to say the least in all around service level. I had hoped that this would be a yearly thing having them clean our bbq but at this point I doubt I would give them my business again. Hopefully, they read this and come back and finish the job.
Nolan and another young man attended my house on Monday to service our 11 yr old Napoleon bbq. It was in desperate need of a major cleaning. My husband was very sceptical about paying someone to do a job that he normally does but he had to admit that he could not have done what they accomplished. Looks like new again. They came when they said they would, were polite and friendly but best of all, they did what they said they would do. It was well worth the money, which was reasonable. Highly recommend this company.
Our barbecue looks like new!! Wish we did it sooner! These guys were really great and will use them again and again!!
My husband was questioning the cost but after the job was done he was totally impressed and plans on doing it again next year. Our barbeque was a disaster and it looks brand new now! So incredibly happy with this service!
Would highly recommend. Yousef and Nathan were very professional and knowledgable. Showed up on time, did a great job with the cleaning and gave me some helpful tips as well. Excellent service and my BBQ looks much better. Great work guys, thank you.
Andrew and Kyle did an OUTSTANDING job cleaning my dirty,dirty BBQ. They were tidy, did all the cleaning on their tarp and never left any mess. The BBQ looks brand new now. SUPERIOR job. Thanks much.cheers Joe
Our BBQ looks brand new. Good value for the money.
They did contact me and apologized for the service, which shows to me they care and they offer me a different solution. They will get the 5th star if the next solution works! ;-) Very deceived. I book with them the cleaning of my BBQ, and the service was great. BUT now it does not work properly and when I call them they get rid of me with nice words, no help. All for over 200$.
Excellent service. We’ve used them before. Will use them again.
The guys did a great job of cleaning our bbq! It looks almost like new! Highly recommended!
Great cleaning Service. Eric and Brad were excellent. They called a day ahead to book time. Arrived as scheduled even in terrible weather. Bbq was cleaned by hand to preserve the unit. Cleaned in 2-3 hrs. Looks new. Great job. I will definatley refer Canadian Bbq boys to family and friends.
Excellent service. Communication was great, text messages to confirm arrival and no mess left behind. For the price I feel it was well worth it. My BBQ looks like new! The team used a ground sheet, all their own rags and tools. All I had to do was provide a garden hose and turn the water on. Would highly recommend considering we use BBQ's to actually cook our food. Too many grills out there are way past their due date for a good cleaning.
This is the second time that we’ve used the Canadian BBQ Boys to clean our BBQ, and just like the first time, they did a phenomenal job. We have a Weber Genesis BBQ that is several years old but the Canadian BBQ Boys made it look brand new again. They called prior to arriving to advise of a closer ETA; they arrived on time; they got right to work and spent 2 hours cleaning our BBQ from top to bottom. This company offers a great quality, great value and professional service for a job that, lets face it, no one wants to do. We would highly recommend this service and intend to use it again next season. Thanks for all your hard work Canadian BBQ Boys! You did a great job!
Cdn BBQ Boys showed up on time and did an excellent job. Made my old BBQ look and perform like new. Many Thanks!
They came on time, did a great job. Did their own set up and got it done quickly, even in the rain! Eric and Brad did a fantastic job!
Dustin JUST left my home after doing an AMAZING deep clean on my most hideous bbq! Thank you so very much!! He was polite, friendly, and very professional in every way, and the cutest ever!! I highly recommend BBQ Boys!!!! Thank you again!!
The BBQ boys came on time and stayed for about two hours. They cleaned my 2002-3 era Weber Genesis Gold BBQ using various spray chemicals, steel wool, sandpaper and a scrubbing pad on a drill. The housing, drip pan, side burner and all metal parts, including the inside of the cabinet look great. The stainless steel grates look almost new. No scratches or damage at all. The scrubbed all the grease off the vaporizer bars. They didn't clean the plastic shelves - I assume they don't deal with plastic parts that can be damaged easily. They did all of their work on a large tarp and when they left, you couldn't tell they had been here - other than the clean bbq, which looks great. The simplest way I can put it is that my 18 year bbq now looks like it is 2 years old.
Thank you for a great BBQ cleaning job!!! This is a job that I dread every Spring and having you guys come in and doing such a thorough and professional job is a significant stress saver ????. So detail oriented and they left my back porch even cleaner than they found it .... thanks guys!!! Second year in a row getting this service from the CBB’s and I don’t see an end in sight. See you guys back next year!!! ????
We moved into a home with a large BBQ and because we did not know what shape it was in, we decided to invest in a visit from the Canadian BBQBoys. It was easy to set up the appointment via the internet. The team arrived promptly as promised. In several hours, they had the unit sparkling and more importantly, working much better. They also pointed out potential future issues that we might have to deal with with respect to replacement parts and were very helpful in providing sources for the parts, as our unit was originally purchased in the USA. Their visit will be an annual one.
Great work. BBQ is like new. I don’t want to use it as it’s so clean. The guys were early, super clean and left no mess, and very professional. I will use their service again. Great job!
We were extremely happy with the cleaning by BBQ Boys. They were efficient, courteous, and kept the area and kept their area clean and contained. They even moved the BBQ back up onto the deck without being asked. Our 10 year old Genesis grill looks so much better!
They arrived early and did a thorough clean of our 20 year old Weber bbq - it looks as good as new! Definitely recommend to friends and family.
I called looking for a clean and a potential replacement part. They said they would clean my BBQ but would not do any repairs. I called some of their competitors who were happy to quote on both the cleaning and repair. Sorry this approach doesn't make any sense to me. They are in the BBQ business so repairs should be part of the service I think.
The Canadian BBQ Boys came to my house today to service my BBQ. Both Cynthia and Zach provided an excellent and professional service! I totally reccomend getting your BBQ cleaned through them! I will definitely be calling back ! Thank you Cynthia and Zach !
We had our BBQ cleaned for the first time ever and what a difference, it looks like new, inside and out. I would recommend Zach and Cynthia, they did a great job.
Extremely happy with Canadian BBQ Boys services! Will definitely use again and again!
The service I received was amazing. The men who came were professional and courteous. The bbq looks like it is brand new even though it is over 15 years old. I definitely recommend this company
Thank you Zack and Cynthia! A pleasure having you clean up my barbecue, will be looking for the new burners to arrive. Well done!
Fantastic service offering ! Right from the moment of setting up our appointment there was constant communication - nothing was left to chance. The team was on site at our house as predicted - on time, kept their schedule and we knew in advance what we had to do to help prepare for their service offering. Absolutely no debris, grease or stains left anywhere ! It was impossible to know that someone had even come . Our BBQ looks like new ! Thank you Canadian BBQ Boys !
Absolutely fantastic job! Jordan and Aiden did wonders cleaning my BBQ! Looked like a brand new BBQ by the time they were finished! Would highly recommend!
Brandon did a wonderful job cleaning our bbq. He took his time and cleaned it very thoroughly. It looks brand new! Thanks Brandon
Crew was on-time, brought all the needed tools...supplied them with power and water, and they did the rest. BBQ was clean, all the built up grease was gone, showed me one small issue with the grates. Only issue was there is a bit of overspray when they used the cleaning product on the outside, and now have some spots on my fence... Overall, great service and would highly recommend.
I couldn’t be more impressed with the quality of service received! My BBQ was a gift from a friend but it was horribly dirty. I still can’t believe how clean and new it looks now!! AMAZING!! I will recommend this company to everyone!
Coming from the service industry I look for certain things when I engage the help of a new business. I can only say that Mike and Matt get it. It's obvious to me they've done their homework on what it takes to provide an excellent service, a service I knew was needed but didn't know was available until they knocked on my door last summer. I'm very particular about the condition of my Weber and thought I was doing a decent job keeping it clean. After seven seasons of use their team cleaned my BBQ to an almost new state. I've always felt that a BBQ is an appliance. We clean our stoves, pots and pans after use, it's just as important from a health aspect to keep our BBQ's clean. A decent BBQ is an investment, I highly recommend giving the Canadian BBQ Boys a call to help prolong the life of that investment.
We had not used our bbq in two years when I reached out to the Canadian BBQ boys. They arrived, introduced themselves, and immediately set up and went to work. They cleaned every single part and were true to their advertising. They explained what they had done and assured me the bbq was in good shape overall and ready for the season. I have now used the bbq regularly with confidence. I will definitely have them back every bbq season from now on. Thank you very much.
Canadian BBQ Boys did an amazing job clearing our Weber BBQ. The staff were on time and very professional. The process was simple with lots of solid safety protocols during this pandemic. I will be recommending them to my BBQ friends and will have them back in the future.
They were very friendly and professional. They cleaned my BBQ so well. They did not leave any messes in the yard where they were cleaning and they made appropriate recommendations for replacement parts. Sharon (Ottawa, Ontario)
Great service. Super clean BBQ after 5 years of heavy use. easy to get ahold of and good communication! Use the Guys! They are great and do a fantastic job!
The company was quick to respond to my email request for information. Laura called me back and answered all my questions about their service. She was very pleasant to deal with so I booked an appointment on the spot. On the day of the appointment, Zach called to confirm what time he would arrive. He was punctual and professional. Part way through the job, he called me out to show me what he had done while the pieces were out of the BBQ so I could see that he had removed the grunge from the bottom. When he was done, the BBQ was nice and clean and "almost new" looking (they can't get rid of ALL the discolouration on the metal parts). He provided all the required tools and cleaning supplies as well as a tarp and a shop vac so there was no greasy BBQ grime on the patio and no garbage for me to dispose of! He followed up with a text message to ensure that I was satisfied with the work he did. I'm impressed with the people and the company. I wouldn't hesitate to use this service again and I've already recommended them to a neighbour! I'm definitely a happy customer in Mississauga, Ontario!
After much online research, we contacted the Canadian BBQ Boys to take on the messy task of cleaning our Weber bbq. The company provided excellent customer service as they responded quickly to our inquiry, set up an appointment date and communicated regularly with us as we moved through the process. They were exceptionally diligent in outlining their health and safety procedures during this period of covid-19. Cynthia and Zack were great. They are professional, knowledgeable and friendly. They worked hard for 2 hours to bring our Weber back to looking both new on the inside and out. They answered all our questions and provided some helpful hints on how best to maintain our bbq and stressed both in person and in a follow up email that they were available to deal with any questions or issues that might arise after the service call. We have already recommended Cynthia and Zack to 3 of our friends and we will be contacting them again next spring to clean the bbq.
I ordered a part from this company back on August 27th of this year at a cost of $56.43 including shipping and I’m still waiting. It’s now 8 weeks later. I’ve asked for an update on two separate occasions which have so far been ignored.
Repeat customer, excellent experience. Cynthia and Zack were timely, courteous and engaging. Delighted to receive such great service and results.
Two guys, tools, cleaner, and a tarp. 3 hours. Both looked like chimney sweeps after they were done yet not one speck of dirt/grime/goo left behind. They were on time and, for the price and service rendered, worth every penny!
On June 12th we had Zach and Cynthia from Canadian BBQ Boys arrive right on time and do an amazing job on our Napoleon Prestige Pro grill. They were both so pleasant and polite and very professional. Our grill looks like new! Definitely worth every penny - we highly recommend Canadian BBQ boys and Zach and Cynthia ! A great team! We truly believe that treating your grill to a professional cleaning like this does extend the life of the BBQ and protects your investment. This is the 2nd year we've used them and will use them again next year.
I had my bbq cleaned yesterday and Brandon Stapley did a fantastic job! He was professional and thorough. No mess whatsoever. I would highly recommend this company.
Quite a bit of marketing smoke and mirrors here and not worth the money in my opinion. They sent 2 kids who cleaned a Napoleon Pro barbecue roughly only a year old in about an hour. Fire box was vacuumed and grills were cleaned well. Did not drill burner tubes and some stainless pieces (lid and closing portion to the fire box)still had build up. The outside of barbecue was literally untouched, cabinets underneath not cleaned. I expected this to be more thorough for that kind of money. We will not use again
Thrilled with the result - it looks like a new BBQ. The team of 2 who came were prompt, friendly, professional and cleaned up so nicely, it looked like they hadn't even been here, except for a super clean BBQ. Price was reasonable for the time, effort and materials needed to do the job well. Communication before and after was great too. Would definitely recommend.
Revising my post from below now that the service has been complete. The company was apologetic for the miss in scheduling on my original reservation. They didn't originally do anything to make up for it. They came and did the job and it was to my satisfaction. I wouldn't say it was perfect but all the major cleaning I needed was attended to. After the fact they decided based on the miss in taking the reservation that they would refund the money in full (wasn't necessary but a nice touch). These guys are young and starting out and deserve a chance. They seem fully committed to their business and I would consider trying them again. The price is a little high for what you get especially when you compare to some more seasoned companies that are out there. Please note my experience isn't fully complete just yet. I made a reservation a few days ago for today. I received a phone call yesterday from someone who left a message saying "needed to confirm a few details" I called back and there was no answer. I left a message. Nobody called me back. I called back this morning to ensure someone is coming for my appointment. I adjusted a lot of my schedule to be home today. This is when she information me that their "system" was double booking people and I no longer have an appointment. Seems to be some of the same issues I read about them having last year. I'm not sure how this is in any way my fault but I will give this company an opportunity to make this right. If people made appointments with this company and started cancelling, there would be an associated opportunity cost and they would be out money. This is how I feel today by this botched appointment. Again, I will gladly give them an opportunity to make this right and then I will communicate how this was handled.
This is the second time that I have used the Canadian BBQ Boys. I had used another, more well known and more expensive, service in the past. They did a horrible job and actually broke part of my BBQ! Both times that I have used the Canadian BBQ Boys, my experience was positive. They are professional, polite and CLEAN! We just redid our deck last summer and they left it spotless! They did a deep cleaning on my bbq and gave me good advice on how to keep it in good shape. I highly recommend their service and will be using them again in the future.
Booked online, they never showed up and don't even answer their phone, can't leave a message as it seems their mailbox is full. UPDATE: September 18, 2017 - I received a call from Matt explaining that the booking was an IT issue, as they had closed for the season already. He made himself available to resolve the issue and we'll touch base again next year for a spring maintenance. UPDATE: June 27, 2019 - Still waiting on them, and nothing.
SAVE YOUR MONEY AND DO IT YOURSELF! I booked this company based on the predominately good reviews. When I called to book my appointment I had specifically stated to the customer service that I had wanted a thorough cleaning of my bbq and that I had also wanted them to check the burners and to give the rotisserie burner a good clean since it wasn’t lighting properly. Advised by the customer service person that this would not be a problem. 2 months later the service person called and again I mentionned the burner to which he replied “no problem”. 2 guys came …spent approx 90 mins or less cleaning the bbq. They did a poor job cleaning it. The side of the bbq was still dirty. The grates still had residue on them. The side burner which had rust on the grill wasn’t even touched! When my mom asked about the burner, the person replied “we’re not technicians, we don’t do burners”. I checked the website again and there was no mention of this. I reached out to their customer service and after 2 days was able to speak with their “manager…Cynthia”. She offered to send a manager (I declined since I had already had enough of the ) to touch up the areas missed and made excuses in regards to the burner. In the end, she should not have charged me for a job that wasn’t done properly…instead, the best she could do was 20% off. THIS WAS A COMPLETE RIPOFF OF $200! I could have done a better job myself!
I have used this company multiple times. The service is impeccable as are the results. My bbq looks almost brand new. I would strongly recommend. Cdn BBQ Boys.
Cdn BBQ Boys called after my first review and offered to provide the cleaning two days later. Understandable with COVID and the extra work needed to provide a professional service. Excellent job by Alex and the crew. BBQ looks spotless and the grates look brand new. Would totally recommend the service on a yearly basis.
Second time using or should I say challenging BBQ boys - best value ever - took what should have been on a trash heap and made it like new - the before and after are remarkable - GREAT JOB!!!!
Very satisfied with my experience using Canadian BBQ Boys. Staff was communicative and organized. Brandon did a great job and called before and after completion. Will be a repeat customer for sure. Highly recommend!
Had my BBQ cleaned today by Alex and his team. Awesome service. Provided water, power and sat down to enjoy the show. Super clean and organized, will definitely bring doing this yearly
These guys did a fabulous job cleaning my bbq. They arrived on time and were really friendly and courteous. Full covid safety measures were in place. Highly recommend them.
Connor D and Marshall were amazing. They did an outstanding job, answered all my questions and were professional in their approach to the job. I would highly recommend this company to anyone looking to get their grill cleaned.
Great job! Great people! Excellent deep clean. I will book them again!
Awesome service provided by very professional gentlemen. They showed up on time, told me everything they were doing and showed me the before and after product so I could actually see the difference. I was able to ask any questions I had and they worked very efficiently. Great job!! I would highly recommend them.
These 2 young men take their work seriously. And do such an outstanding job that I've recommended them to several of my friends. I'm so glad that there is someone that is doing this work.
Brandon did a great job cleaning my Napolean Grill. He did a thorough job and took his time cleaning everything. Very polite and on time, would use this service again.
They did an amazing job on my BBQ. It may be cliche to say but it does look brand new. They put in the elbow grease big time and left the BBQ and surrounding deck area pristine.
I would avoid these guys at all costs , very disappointed in the cleaning , they forgot to remove the polish on my stainless steel BBQ , told me they fixed the starter, and they didn't .Left a major mess on my deck. First you wait 3-4 months for them to arrive and then the work was completely unacceptable, very poor quality control and the regional manager needs a few lessons in business conduct.
Canadian BBQ Boys did a terrific job cleaning my BBQ. They were on time, thorough and professional. Did exactly what they said they would and my BBQ looked great when they were done. Would definitely recommend them.
They take 50% of what you pay the guy cleaning. Just find someone in your city, pay them 75% or something of what these guys would charge to the actual person cleaning. That way your money stays local, and you're not paying an unneeded middle man.
Two gentleman arrive to my backyard and cover my lawn with tarp's and carry my BBQ off the deck on the tarp and began to clean my BBQ. For aprox 2.5 hours the got my 4 year old Weber looking darn near new. I never thought the burners and grill could look that clean. Very professional and polite workers and a great result. I would highly recommend this company for sure
The cleaning job they did was great and out bbq needed a lot of work and now it looks brand new!
My son heard about this service from a friend and decided to give me a great Fathers Day gift! The guys were able to come up to my house 2 days ahead of the original date which was awesome! Eric and Brad contacted me the day before to let me know what time I could expect them, and the boys showed up exactly when they said they would! Extremely friendly and polite! Truly a great representation of the company! They got to work right away. My Weber Genesis had a grease fire last summer which was a nasty mess..... you sure wouldn't know it after the guys were done! This thing looks as good as it did years ago when I bought it! This is one of those jobs nobody really wants to do..... It was the best money spent in a very long time! If you have a BBQ and don't clean it well every year..... call these guys. You will be extremely satisfied! And you might just avoid a nasty grease fire! Eric and Brad..... thank you! You did an awesome job!
Didn't have time to spend a bunch of hours on a Saturday cleaning my grill so figured I'd give these guys a try. Worth every cent. Bbq looks brand new and was pretty cheap considering the mess and time and it would have taken me. Thank you
I used the BBQBoys services when I gifted a full bbq cleaning to my dad... It was an early father's day gift and he loved it! I especially liked the fact that I could book an appointment online, choosing from one of their available time slots. Mike and Matt were very friendly, professional, and thorough. They were clearly invested in the customer service aspect, and made sure that the bbq was cleaned to my dads liking (including follow-up inquiries). The teams passion for their business shows in their consistent standard of excellence. Would highly recommend their services to anyone!
BBQ cleaning, great job and personable staff.
The two guys that cleaned my barbeque looked like coal miners at the end of it but left me with a sparkling shiny and very clean unit! No mess left behind. I’m no longer embarrassed to take the cover off.
My ten-year old barbecue was brought back to life... looks like new. Thanks for a job well done! Ross
Thanks to them my Webber BBQ will go strong for another few years and looks like new again! So glad I didn’t spend the money on α new one!
Great job, would highly recommend this service without hesitation!
They arrived on time, did a great job at cleaning my 5-yr old bbq and left after cleaning up! Love the service!!!
I booked a BBQ cleaning and received email confirmation of an 0830-0930 arrival time. I had booked time off work for this during the week. By 1030, the company had not showed up so I gave them a call. The person answering the phone explained initially that their first call (earlier than 0830?) had taken longer than expected because it was a DCS 3-burner. When I asked what model barbecue had been booked by that client, she said a DCS 3-burner. Then she suggested there might be a "glitch in their system" and that my appointment was actually for 1030. And then she offered to have the company come at 1230 or the first appointment the following day at 0830. She graciously offered to waive the $ 50.00 cancellation fee for me. I give the company a 1 star for her politeness during this implausible series of excuses provided and because it is the lowest possible to award. I cannot be more unimpressed with their service.
Brad and Eric did a fabulous job cleaning our bbq this week. They arrived ahead of time, brought everything needed and were very professional. Our bbq looks brand new! I would recommend their service and will definitely use them again.
Workers arrived on time and went about their job of cleaning my barbeque. They did a very good job of cleaning the barbeque as well as the work area. RGD
Bbq boys were very professional and organized from day 1. I'm extremely happy in how my weber genesis bbq turned out. My father in law will be booking with BBQ Boys as well. Thank you
My bbq always looks brand new when my cleaning has been completed... This company will impress you from your simple booking process,, right to the follow up after completing!!! This is my 3rd year using them and I pre-book 3 cleanings a year as I grill a lot,,,12 months a year... TOP NOTCH SERVICE !!!!!
Unreal quality service. It was a smooth transition from filling out the form online to getting the service booked. My BBQ feels brand new!
This is an amazing service! The guys were here right on time, fast, efficient and professional. Very knowledgeable,polite and friendly. No mess left behind!!! What would’ve taken me hours they did in an hour and my barbecue looks so good! I am very impressed and would recommend to anyone!
This was an excellent service!! The team showed up on time, they made no mess and they gave my barbeque an excellent cleaning. Well worth the money!
Made a filthy BBQ like new. Highly recommended!
Wow, great job cleaning our barbecue! We are so happy that we hired Canadian BBQ Boys to clean our barbecue as we have never had it cleaned before. Eric and Brad worked hard and took pride in their work. We are now enjoying some fresh grill on a shiny "new" barbecue. Thanks!
Prompt, efficient, clean, overall a great job!
The team did an excellent job on our Broil King BBQ. Although the technicians were late, they called to let me know of the delay before the appointment, which -I appreciated. They tarped the patio so all the mess was taken away. The had me look over the unit before they packed up to make sure I was happy.
Eric & Brad were here before the appointed time which I very much appreciated. They were very efficient, very clean & very professional. What more could anyone ask for. Thank you boys & I’ll recommend you to my friends.
Actually I have had BBQ Boys last year and this year. Did a great job! The boys that came out were so respectful and informative. They even hosed down my deck as there were so many leaves on it! What more could you ask for!
They did a great job on what they actually cleaned, but missed side burner and ice box. They also missed BBQ box where the lid meets on the sides. They did not clean up afterwards and soot and foot prints all around the area. They offered a 25% refund for only doing half the work and I still had to clean the area up from footprints and soot. I will find a better service next time.
Our BBQ was serviced today by Brandon Stapley. Arrived on time with prior phone notification . Very consciences and courteous. Took the time to explain what he was going to do and what to expect . Challenging job as the BBQ is located on a balcony of a condo unit, not lending itself to be cleaned with water soaking as per usual. Three hours latter fabulous result with a BBQ looking like new. Our deck spotless. Appointment ended with some useful cleaning and maintenance tips. Excellent service!
These guys came, disassembled the barbecue, and once they were done it looked as it did when it was new. Professional, and courtesy, they left no mess. I would 100% recommend these guys. Great work Russ, and Charles ????
We got our BBQ cleaned a few days ago by Canadian BBQ Boys. Eric and Brad came out and did an awesome job in just under two hours. It was all done by hand and it looks like a brand new BBQ. They called a day before to confirm the appointment and called to let me know they were on their way. Professional all the way. I wouldn't hesitate to use them again - they are now on our contacts list!
Just had Eric and Brad come by to clean my bbq... Did a great job, cleaning by hand for a few hours in the hot sun... Totally worth it :)... Very punctual and kept me up to date via text message was a nice touch!
The staff that attended at my premises were friendly, personable and very professional. I would highly recommend them, without hesitation, to anyone that requires any sort of BBQ maintenance.
I would highly recommend the Canadian BBQ Boys to friends and family. My call to inquire about their service was returned the same day. I received a quick quote, and the job was scheduled shortly thereafter. Andrew and Kim did a fantastic job. Both were courteous and professional and provided a detailed clean. Our BBQ is 10 years old, now it looks brand new. I will be a returning customer. Thank you!
Had Alex + team come to clean our Viking BBQ today. They did an awesome job and upheld their company's promise of a 100% satisfaction guarantee. This is the second time I have used this company and their service has been excellent on both occasions. I highly recommend Canadian BBQ boys to anybody who has never had their BBQ cleaned! It makes the world of difference to cook on a clean (and basically brand new) BBQ.
BBQ cleaning was a gift to my husband on our 5 year old bbq...Very friendly staff on booking and Quentin did an excellent job even on a rainy/cool day - no mess was left behind and was kind and professional. Thank you for the hard work and excellent gift!
Excellent job of cleaning the BBQ and, as they say, leaving no mess behind. It was very well done. Communication was excellent. Great job!
BBQ Boys did an excellent job cleaning our BBQ. I am ashamed to admit we have never deep cleaned our BBQ despite owning it for about 10 years. It looks great and functions better than ever now. It is a nice treat if you hate cleaning greasy BBQ's or you are in need of a Father's Day/birthday gift for the person who has everything! I would recommend this company.
The technicians were courteous, thorough and professional. A great experience.
What a great experience. I will be a returning customer for sure! Staff very professional, and did a great job cleaning!
So happy with the amazing job Cynthia and Zach did on our grill! Such an fantastic cleaning and tune up...I highly recommend Canadian BBQ Boys and will be doing this every couple years from now on. The before and after photos and the video (since we were out of town at the time) were greatly appreciated. Fantastic work - thank you Cynthia and Zach!
After a well done cleaning my BBQ the igniter stopped working. I contacted the company who said they would have igniter specialist out to take care of the problem. No one has showed up to fix the igniter
This past summer I worked with Canadian BBQ boys As the Territory Maniger for the Oakville location. The experience is one I will never forget, Matt and Mike we’re extremely customer oriented and made sure they provided the very best service every time. As territory manager I was tasked with creating a focused goal driven team to work along side me. Throughout the process Matt and Mike were there to help guide me in my decision making process and definitely were not afraid to get their hands dirty as well. The work Matt and Mike put in to make their service top quality was unbelievable. At any time of day I could call them for advice or inquiries, they were extremely reliable. I highly recommend this service whether it’s a birthday gift or just an annual clean, definitely worth the experience.
This past summer I was employed by Matt and Mike. They are fantastic employers, who run a respectable business that offers a very interesting service. They provided all the tools necessary and stressed the importance of doing an excellent job. I recommend working for them and using their service.
Canadian BBQ Boys came and did a deep clean of my BBQ. They spent 2 hours taking apart the BBQ and cleaning each piece. They were thorough and they cleaned up after themselves. I would definitely hire them again!
They cleaned my Weber barbeque, excellent job one hour to complete. Arrived on time, polite, installed new parts I had ordered. I recommend them.
Had the BBQ cleaned and both of the Technicians were very good, professional and very customer service minded. We ended up with a like new BBQ, thanks to all of you.
Just finished my first Canadian BBQ Boys cleaning. Eric & his team mate did a great job. My 12 year old Weber now only looks 2 years old!!!...Seriously though...Great job boys, & best of luck...Well worth the $$
Zach and Cynthia did a fantastic job. I really hate the task so happy that they did such a great job because I never plan on doing it myself again!
Zach and Cynthia were really polite, pleasant and worked diligently despite the bad weather. We highly recommend them. Excellent service.
Excellent service, amazing results. My BBQ looks like new!
I purchased the cleaning service as a father's day gift for my grill king. We have a Weber Summit (6 burner) grill. We had a crew show up and did the cleaning; upon departure we took a closer look and the service was sub par and not worth the investment. We called customer service shared the feedback. Within the same day we had another crew come to re clean the grill. The new crew; Ivan and Dustin were extremely professional, clean and thorough. They were polite and made sure we were happy with the end result. They were empathetic to the experience. They are truly change agents for the company. They turned a gift gone bad to a service we will return to. Thank you for honouring the service agreement.
BBQ boys did a great job cleaning my grill. They were very thorough with the burners, drip pan and ceramic briquettes. Very positive experience. Only negative comment is that they left a lot of metal bristles from their cleaning tools on my patio stone. Had one get stuck in the bottom of my foot. Other than that I would highly recommend them.
This was just OK. I like to keep my BBQ in decent condition to begin with, but heard good things about this company revitalizing BBQs, so thought I'd give it a try. Probably a waste of money for me...ended up creating more issues (which they rectified by replacing the damaged parts kindly), but it was still a hassle and a waste of time dealing with everything. In the end, I probably could've done a similar job myself. Perhaps this is only best for old BBQs in rough shape, but then at the price, you may just want to replace it haha.
The technician was very professional and on time. My grill was in really bad shape, after they were done cleaning it looked brand new. The burners all burn evenly now and I can enjoy the summer with more grilling.
The gentleman came repaired my BBQ. Came on time was professional and courteous. Most importantly fixed the bbq ... price was reasonable. I would highly recommend this company and will use them again.
My first time using Canadian BBQ Boys, and I have to say they are FANTASTIC!!! From booking the appt to having the work completed, that's how a company should treat a customer. Eric and Brad did a Fantastic job..... from calling me to confirm the night before, and showing up right on time. Very polite and courteous, I'll definitely be calling them again!!! Thanks CAN BBQ BOYS
The boys did a decent job cleaning. I was quoted over the phone. I provided the exact model of my grill (Summit® S-460), when the guys came in, they told me there was a misquote and charged more. I went ahead anyways. The job was good, I had the impression they would also clean and polish the outer shell of the grill, guess I should ve clarified more. It is pricey and If any of you can clean the grill yourself, do it, but if you cannot, make sure you get the proper quote and provide an accurate description of your grill in detail. Guys were polite and professional.
Excellent work. Very professional. When they were unable to finish due to extreme weather they came back the next day. Highly recommend them.
My experience at Canadian BBQ Boys over the summer was fantastic. The owners were very professional as they dedicated their time towards helping me develop my knowledge and skills throughout my internship. This opportunity to work in a fast paced start up environment allowed me to improve on my skill set and work ethic tremendously.
Staff was very courteous, very thorough and very clean! Would recommend their services for cleaning bbqs, worth the money!
First time user of their service and this will not be the last time. While I clean my BBQ during the year, in no way could I have cleaned it to the level that BBQ Boys has. My 15-year old BBQ has been rejuvenated and will be a pleasure to use over the summer. I highly recommend the service!
After some initial issues with booking, Matt stepped in and managed to book a day and time that worked with our schedule. Quentin was the technician and he called to say he was on his way and then arrived on time. Quentin worked energetically and diligently and brought our 6 year old BBQ back to "as good as new" condition. Quentin was careful of the surroundings while working and left the area spotless. I would definitely recommend this company and I'm happy to support two local entrepreneurs!
They were early to my house and did an excellent job, very tidy, they set up a tarp on the lawn to keep the mess contained and the final clean was immaculate. Very happy with this service, will definitely be using them again in the future and would highly recommend. Located in Oshawa we had Liam and Nolan do our clean, great job boys thank you very much!!!