Here you will be able to see the feddbacks of real people like you who purchase the services and products of Nettoyage Scentral Cleaning Services (Cleaning Company) in Beloeil area (Canada).
Right now the business has a rating of 4.2 stars over 5 and this rating has been calculated on 127 reviews.
You may have noticed that it has an average rating is very positive, and it is based on a large number of feddbacks, so we can think that the rating is quite accurate. If people have bothered to give their review when they are pleased with the business, is that it works.
As you know, we don't usually bother to put feddbacks when these are correct and we usually do it only if we have had a problem or issue...
This Cleaning Company is included in the category of Carpet cleaning service.
Scammers. Stay away. They will charge you for 4 hours but barely do 1 hour work and claim it's done. I will be filing a formal complaint with the protection des consommateurs.
I can't stress enough how good the service was that I got from Scentral Cleaning. From start to finish, the professionalism showed through. I was explained everything and I knew exactly what to expect with the services I ordered for my home. When I saw the amount of services these guys offer I thought to myself there's no way they can be pros at everything. But I took a leap of faith, I had my entire house cleaned, my carpets cleaned, my duct system cleaned, and two sofas cleaned. Everything was cleaned so well, I mean really sparkling clean. I had no idea that I could ever see my carpets look new again, the house and ventilation system being so clean that I can feel a difference in the air I was breathing! I've dealt with a few cleaning companies before, no one comes close. Thank you Derrick for the great experience and I'll surely be using your company next season. Highly recommended!
We required a basic 1 time cleaning service for a 400 sf apartment that was completely empty and in very well kept condition. Instead they sent over a cleaning crew and charged over 3 times the amount than was quoted. We were in a position where we had to say yes because the cleaning needed to be done immediately. It's a shame because I was going to start using this company regularly for my cleaning, but not anymore. The 1 time greed cost them a long term client. If you order from them, be careful. They will provide you with things you do not require and they will charge you through the roof. Warning: They replied attempting to justify the reasons but in fact they are not addressing the true details. A basic cleaning is all the was needed and required. They blame it on buyers remorse but that is not the case whatsoever. It is because it was not the service we needed.
Horrible job. I wouldn't recommend them at all. I would gave done a much better job
Great company. Great guys. Great results
Scentral cleaned our carpets and couches and did a great job. We’ll happily have them back.
it's ok
I was very disappointed by the services rendered by Scentral Cleaning. I had hired one person for three hours in my 3 1/2 apartment prior to a birthday dinner I was throwing. The person who showed up (I paid extra for them to use their own equipment) arrived very annoyed with the parking situation, outside of my control, and with bare bones equipment. He had a very small vacuum, a little canister one I used to use in my dorm in college, not at ALL what a professional cleaning company should be bringing. He asked me "What do you want me to clean" which took me aback, as other cleaning services usually have a checklist ready to go that they execute. It was all very uncomfortable and he seemed unclear on what to do and where to start. His mop was pretty dirty and had almost no actual cleaning chemicals to do the job with. I left to go get cash, hoping it would be alright, and returned a few seconds later to grab my wallet I forgot, to see him VACUUMING MY SHELVES. The ENTIRE vacuum was being held up on my shelf, no nozzle or attachment, just the entire thing on my shelves. He didn't even bother moving some things out of the way to get under them. I calmly asked him to stop and to leave right away and I would deal with the head office myself. I called them and left a message explaining the above. He was visibly annoyed, which was almost understandable, until he returned to my door a few minutes later demanding two hours of payment for no work done. I told him I would call the company and figure it out myself; I did not appreciate him coming back to my door knocking for a few minutes before I felt I had to answer or he wouldn't leave... I did not mind him being a man, but knowing this frustrated man now knew where I lived wasn't comforting. I am not interested in rescheduling or having the service again with this company. They clearly subcontract certain services to the lowest bidder, sending unprofessionals into people's home with terrible equipment. This is simply one experience from one customer, but I feel it is important to let people know of the bad as well as the good.
Adam was over today to do my basement and stairs and did a great job, would recommend Scentral to all my friends and family
Professional service Had them clean my entire home after Renovations from heating ducts to windows carpets even inside of my fridge spotless Then again had them return again few times over the last 9 years to clean my living Room sofa set always great service
Mr Norman was really professional, explaining everything he aas going to do. Cleaned and disinfecting of air vents. Top notch service, Strongly recommend this company. Thank you
Great job, windows left with no streaks and the carpet looked like new. Will definitely call again for Spring Cleaning!
One Thing I can say that this company hasn't let me down yet I've been dealing with them for 10 years for my ducks and Windows ..and they have been magnificent A1 service ???????????????????????? love you guys ...see you next year!
AN ABSOLUTE NIGHTMARE! (SEE PHOTOS) DRY CLEANING GRID AND FLAPS NEVER PUT BACK AFTER "CLEANING" (YOU CAN SEE FOR YOURSELF HOW DIRTY THE VENT IS AFTER THE CLEANING) AND AN ANIMAL MADE ITS WAY INTO OUR HOUSE FREAKING MY DAUGHTERS OUT WITH NOISE AND SCRATCHES BEHIND THE WALL IN THEIR BEDROOM. November 23, 2020, Scentral came to our home in Westmount for a duct and vent cleaning. We paid $375 for this cleaning service and were left with ducts and vents that still need to be cleaned as well as a surprise animal in our walls because the technician never put back the grid and flaps to the vent. We needed to make an urgent call to an exterminator to rid us of a pest. I tried to get a response from them and they just ignored my contact. Obviously, we are really not satisfied with the work and will never be doing business with them again.
Excellent service from estimate to the entire crew for the fllor cleaning, walls, kitchen cabinets and windows.... They do it all fron A to Z with a super friendly staff providing fantastic quality service..... call Derrick
Was able to book appointment within a week, they were on time and did a fantastic job. Thanks Teymohn for a great carpet cleaning at my chiropractic clinic.
I use their Cleaning Services for my Home Windows, Chairs, Couches and Carpet. Im Very Happy, they are Professional, great service, Good Prices and on time. I recommend this company.
I have used scentral for window cleaning and rugs and they are excellent. They are efficient and reliable. Easy service and great value. Give them a call!
(Translated) I DID NOT CLEAN MY MATTRESS ADAM I AM VERY SATISFIED ERCI NATHALIE GIRARD (Original) J AI FAIS NETTOYER MON MATELAS PAS ADAM JE SUIS TRÈS SATISFAITE ERCI NATHALIE GIRARD
I hired Scentral cleaning for a move-out of an apartment and they charged me for two people yet only one showed up. The apartment was definitely a two person job, and was not clean when the technician was finished - I ended up cleaning the stove myself even though I paid for the kitchen special. In addition, in the time it took to arrange the service (multiple phone calls, an in-person estimate) I could have cleaned the apartment myself, saved $325 and done a better job.
Had Scentral in the past for my furniture and now decided to do the carpeting in my condo . The cleaner was quick but efficient, seeemed knowledgable even though on the younger side. Under 35 for sure but did a tremendous job on the stairs and hallway
Owner rude and not professional. bad customer service.
I have used Scentral Cleaning Services many times for multiple jobs, most recently having my vents cleaned! The team is always professional, easy to work with and very good at what they do! Would definitely recommend to anyone! Keep it up!!
ALWAYS efficient, punctual, friendly and GREAT service. I've been using them for many years, the quality level of their services has been consistently high. Totally recommend them
Scentral is a company that offers cleaning and disinfection services for offices, commercial spaces and homes. They offer a wide range of services including carpet, mattress and furniture cleaning. Scentral also provides move-in or move-out cleanings. Their goal is to make your experience with us as pleasant as possible so you will want to become their long term customer.
Scentral.ca is a company that offers professional cleaning services to private and public clients in the Greater Toronto Area (GTA). With more than 20 years of experience, we offer high quality cleaning products and equipment for all types of surfaces including carpets, mattresses, upholstery, tile floors and more. We also provide specialized treatments such as carpet deodorization or mattress sanitizing. Contact us today for a free consultation on what we can do for you!
I had no clue where to begin the cleaning process in my house. A complete mess everywhere especially with kids, our new puppy and our tendency to hoard. They sent someone to give us a complete program from the house cleaning, the upholstery, windows, and our rug in the main floor. I was so pleased with their crew. Very friendly, professional, and hard workers. Despite the huge amount of work, the prices were economical, and fit in our budget. Never once did they make us feel bad about our mess. I's highly recommend this company to anyone. They have a customer for life with me.
Always professional, I have used Scentral both personally and in conjunction with my work as a real estate broker. They have done great work for both me and my clients. I would not hesitate to recommend them for all your cleaning needs and more!
Best in montreal. Service is more than i was expecting. Friendly technicians n staff. Thank you
I used a few services; house cleaning, windows cleaning. Every services I booked I've been very happy. Any future cleaning will be calling Scentral Cleaning.
I had a carpet cleaned by this company and I am very pleased with the service. Adam was very professional and friendly and did a great job with my carpet
Cleaning and disinfection of offices, buildings and commercial spaces. A well-maintained ventilation system is essential for the health of your employees and visitors. It’s also a legal requirement in most countries for public places such as hospitals, hotels, schools etc. They use high performance professional equipment to thoroughly clean every square inch inside ducts and vents. Their teams will work quickly and efficiently to ensure minimal disruption to your business activities during their visit
(Translated) Service was good. The windows were really dirty but Ali did a good job. Congratulations to you Scentral. (Original) Service etait bon. Les vitres etait vraiement sale mais Ali a faite du bon travail. Felicitations a vous Scentral.
Horrible customer service!!!! We had an appointment for carpet cleaning and Windows for Saturday morning. The company confirmed with us twice the day before. On the day of, it was 10:00, so we called because the appointment was at 09:00. By then, all the furniture was moved from our rooms for the carpet cleaning. They told us that someone will be there before 12:00. That never happened! Of course no one was answering our phone calls by then. I finally got in touch with Mr. Morris using a different number, only to be told that he couldn't understand the situation and that he was unable to reach anyone from the office. In today's world, especially a business, people have cell phones.....they choose not to answer or simply couldn't give me an honest answer. They completely wasted my time. The least they could do is cancel with me in the morning, rather then dragging it on for half a day. Very unprofessional behavior. Other people wrote similar reviews. Beware of their promises and pricing as well. Dear Mr. Owner, unfortunately your company is so disorganized that you can't find our coordinates! Mr. MORRIS as well as your secretary have our coordinates. If you would like a further explanation on the service your company provides, give us a call and we could discuss this further. I'm glad your very busy, but the way your company treated us last week is unacceptable and people should know about it!
The receptionist Susan,was helpful and very professional, and the service was excellent! Really happy with the service,will call again!
Had them cleaning in my place few years ago and regret my choice. It was not good and we call the to find out solution but, no follow up.
Great company. Reliable service! Highly recommended!
(Translated) Impeccable service, and affordable price, I highly recommend scentral cleaning for their professionalism, and their attention .. !!! (Original) Service impeccable, et prix abordable, je recommande fortement scentral cleaning pour leur professionnalisme,et leur attention..!!!
Rain flooded my house. I was completely lost and didn’t know what to do, but then someone recommended Scentral, and I called them up and told them my problem. I was surprised and also pleased by their concern and politeness, they assured me that they would arrive as soon as possible. They came, saw my situation and immediately started to clean up. They removed the water, refreshed the bad odor, cleaned my carpets and made everything adaptable. I was so happy. Thank you so much people. I owe you.
Dear owner, first of all, I never threatened anyone. Being thoughtful about your workers, I told Claudette I would not tip the person coming because I was extremely unhappy and it felt unfair for your worker. I asked her if she could do anything to make me more satisfied and she did not care. I then asked if you could do my kitchen chairs since it was a fair deal, the chairs are tiny and you gave me terrible service. Unfortunately, she had another line and hung up on me. I then proceeded to give you a one star review on google, and instead of calling me to make this right, you called my boyfriend to tell him you would not provide the service. Accusing me of threats, profanity etc. is a very serious accusation. Very unprofessionnal. Second of all, after you called my boyfriend, I myself called back to have an explaination. I kept on telling you I only wanted a good service and a review could be modified, but you kept on talking over me. I did end up hanging up on you because I do not need to hear how you have 10 000 customers, how you've been in business since 1999 and how unimportant I am to you. Third of all, scheduling should be totally in your control. You have a business, you schedule an appointment, you show up to the appointment. I stayed home for three days for nothing, I am human too, I have a family and emergencies to deal with too. One time is ok, three times is not. And by the way, scrolling down the reviews, you always justify the complaints of your workers not showing up or not doing the job by saying you are so incredibly busy. Fine, we get it, you're busy all year long every year, but if you don't have the time to provide the service, don't schedule the appointment ;) J'ai acheté un coupon sur groupon me donnant deux meubles à laver. J'appelle pour prendre le rendez-vous, le sofa compte pour deux meubles parce que c'est un petit sectionnel trois places, le matelas Queen ne compte pas parce que c'est trop gros (double maximum), le tapis ne compte pas parce que c'est le mauvais coupon, etc. Je finis par acheter un service d'extra afin de réussir à faire nettoyer mes meubles désirés, on cédule un premier rendez-vous. Ils annulent le rendez-vous le jour-même. On cédule un deuxième rendez-vous: annulé. Troisième rendez-vous: annulé. Ils me raccrochent la ligne au nez en me disant qu'ils me rappelleront lorsqu'ils auront une disponibilité et ne tiennent pas compte du fait que je ne suis aucunement satisfaite!!!!! Je lave mes tapis à chaque année et c'est de loin le pire service que j'ai reçu.
(Translated) They offer a complete solution for your cleaning needs. They specialize in industrial, commercial and residential cleaning services. Their team is ready to meet the requirements of the entire cleaning chain: windows, walls, ventilation ducts and floors. Your satisfaction is our primary goal !! (Original) Ils offrent une solution complète pour vos besoins de nettoyage. Ils se spécialisent dans les services de nettoyage industriel, commercial et résidentiel. Leur équipe est prête à répondre aux exigences de toute la chaîne de nettoyage: fenêtres, murs, conduits de ventilation et sols. Votre satisfaction est notre objectif premier!!
One of friend referred me, its worth it. Thank you again for your service. I remembered last time they gave good deal as compared to other company. I really appreciate for it
(Translated) Very good cleaning service! Courteous and efficient! Thanks to technician Tarik, my sofa now has a second life! :) (Original) Très bon service de nettoyage! Courtois et efficace! Merci au technicien Tarik, mon sofa a maintenant une deuxième vie! :)
(Translated) Impeccable service from Marshia (sorry if I wrote the first name wrong ...). Punctual, kind, professional and excellent work !! Thank you so much!!! (Original) Service impeccable de la part de Marshia (desolee si j'ai mal ecrit le prenom...). Ponctuelle, gentille, professionnelle et le travail excellent!! Merci beaucoup!!!
Good team with great cleaning work. I called them to clean my office windows and doors. They are very professional and worked really good. I would really suggest you to try them once. You’ll not regret I’m sure.
Detailed and expert are words that come to mind. We had windows cleaned and general cleaning, before an open house. And it was fantastic. They took out each window and cleaned them with care. The general cleaning was methodical. Both were courteous, professional and a pleasure to have in our home. I highly recommend them.
Highly recommend for all cleaning needs.
Good and friendly service. Highly recommend.
Scentral Cleaning Services is a very reasonable and efficient company. My parents used their services every year to clean the windows and clean the sofas!!
Yes they are doing great service as always. Probably the best in the whole area. Very professional and understandable at the same time. Cheap n best
I hired Scentral Cleaning for the cleaning of an empty condo on Wednesday. The guy called to tell me he would be there at 3 and in the end he showed up at 4. I had no choice but to leave the money there in order to drive back from the city to get my daughter. NONE of the cleaning was done. The big sliding mirrored door was not cleaned, the floor was NOT mopped. I specifically asked for the toilet and refrigerator to be cleaned, both were not done. I have photos to prove that none of it was done. To make matters worse I have now been waiting for a resolution for 3 days about this and every time I call no one seems to know anything of what I’m Talking about. So now I have no choice but to hire a babysitter to do the job myself on the weekend. I read poor reviews about this company and I should have listened. STAY AWAY. I wouldn’t blame the entire company for one man’s poor work, but the fact that I have been getting the run around with promises to return my phone call for the third day now, it’s clearly not only a single persons problem. Very disappointed.
Very unreliable company. Their estimator does not show up, promises you to come at a specific time with the cleaners and doesn't come and doesn't even warn you beforehand. Not a trustworthy company!
I paid 695$ for a deep cleaning in my home, a duplex with a main floor and a basement. (3 bedrooms.) 3 technicians came, they were an hour late and stayed for less than 3 hours. This comes out to 80 dollars and hour and had this been explained to me I would gone with a differnt service that had a better hourly rate. They did not wash the bathroom floors the mirror in the master bedroom nor did the csweep or mop under the furniture in the nursery . They also left garbage bags on my front lawn . Overall this was a very disappointing experience and I would not recommend.
They offer a wide variety of services for your home or business. They make sure that they take care of every detail, from the tiniest cranny to the largest space in your house.Their goal is to leave you feeling refreshed and satisfied with our work!
The cleaners were professional, friendly and got the job done. I’ll be hiring them again without a doubt.
Thank you Derrick and Marc for the tour, I look forward to working with you and I will gladly recommend your professional, low cost services to anyone!
Norman came in, did the job incredibly effectively, gave me tips on how to maintain my system and keep it clean. He was incredibly nice and I felt he went above and beyond and cleaned things he wasn't supposed to or without me asking. Truly a remarkable service, I will happily recommend their services to other condo owners. I'm very happy with them!
(Translated) Thank you Adam for your great service! See you ! ???????????? (Original) Merci Adam pour ton super service ! À la prochaine ! ????????????
Great service as always and thank you for such a fast appointment on such short notice…highly recommended!
(Translated) We are very satisfied with the service received by the cleaner, courteous and professional, and the results obtained. Our carpet and thirteen steps, which are cream in color, were very well cleaned. Fast, efficient and competitive service. (Original) Nous sommes très satisfaits du service reçu par le nettoyeur, courtois et professionnel, et des résultats obtenus. Notre tapis et nos treize marches, de couleur crème, ont été très bien nettoyés. Service rapide, efficace et à prix compétitif.
Terry and Chantal are the best at windows and blind cleaning. Immaculate work thank you guys! Highly recommended
The staff was on time and very thorough. They really brought them back to like a new condition. Great job guys.
So happy to see mine windows done so perfectionally n very clean n best. Must say that they are doing great job as team
I've used the team from Scentral Cleaning several times. Each and every time they are professional, responsive to my needs, and always do a great job. There is a reason why I've kept using them and have recommended them to many of my family and friends. It must be their honesty and reliability. When they tell you something, they honor it and tend to go above and beyond. Thank you Scentral Cleaning Team!
(Translated) Courteous service, quick appointments and very good cleaning from the technician on site, clean carpets again and his leather sofas shine again and smell great. (Original) Service courtois,rendez-vous rapide et très bon nettoyage du technicien sur place,tapis de nouveau propre et ses sofas en cuire brillent de nouveau et sentent très bien.
Very professional service, would highly recommend to anyone!
All these 5 star reviews are completely warranted. Professional, nice, quick, great job. The only place we will use from her on out for carpet AND bathroom grout. Amazing job, guys! Thanks!
I found Nettoyage scentral cleaning services when one of my clients needed help with a carpet removal project. The staff was super responsive and the quote turnaround time was quick. They just finished the job this morning and my client is really happy with the quality of the work! I will definitely reach out to them again when the needs to come up in the future.
Just had my stairs cleaned. The staff was very thorough and polite also. Congratulations to you Central.
(Translated) Purchase a package via Groupon when making an appointment no problem it takes my information. The company call me the day before to confirm the appointment and they will spend between 12 and 16h .. Rendering at 3:15 pm at a new one so I follow up to make me answer that they must call me back. 15:30 another lady calls me to tell me that his driver has supposedly had an accident and that he will not be there and that there is now a surcharge for my sector. I lost an afternoon of work to be told that I will have to pay even more for their service and that they can not do anything and that they are sorry ... Make yourself a gift and go do business elsewhere to avoid making you count mentries to hide their lack of organization! (Original) Achat d’un forfait via Groupon au moment de prendre un rendez-vous aucun problème elle prend mes information. La compagnie m’appellent la veille pour confirmer le rendez-vous et qu’ils passeront entre 12 et 16h.. Rendu a 15h15 au une nouvelle je fais donc un suivi pour me faire répondre qu’ils doivent me rappeler. 15h30 une autre dame m’appel pour me dire que son chauffeur a supposément eu un accident et qu’il ne sera pas là et qu’il y a maintenant une surcharge de plus pour mon secteur. J’ai perdu une après-midi de travail pour me faire dire que je devrai payer encore plus cher pour leurs service et qu’ils ne peuvent rien faire et qu’ils sont désolé... Faites vous un cadeau et allez faire affaire ailleurs pour éviter de vous faire compter des mentries pour camoufler leurs manque d’organisation!
Used Scentral’s services to clean the floors at our workplace. Very pleased with the work performed. Arrived on time, very polite, efficient, and professional. Price was also very good. Will definitely use again
++ Professional , awesome service
Great job on my carpets. They really brought them back to like new condition!
The first time I used their service, everything went very well. The cleaning lady was efficient, clean and polite. The second time, however, was a different story. The lady showed up 1.5 hrs late, which meant I had to change my whole schedule. The cleaning was mediocre at best, with dust and crumbs in obvious places, water rings on tables and patches on every mirror and every surface. One shower had dirt footprints in it. I have no idea what she did for 3 hours. The cherry on top, and the reason why I'll probably never use their service again is that she reeked. You could feel it from meters away. The smell was really awful and stayed on every room she entered. I was busy and really needed the house cleaned (which is why I pay someone to do it for me) so I had no choice but to let her work. I think that hygiene should be a criteria to hire someone to do house cleaning. Call me crazy. I had to use a whole bottle of air freshener, open all windows and turn on all fans to get the smell out of the house after she left. I called them and left them a message to call me back to give them my credit card information, and I mentioned that the experience had been awful. When they called back, I waited for them to ask me what the problem was. Nothing. Just took my credit card and hung up.... Never again.
No show multiple times without apology from booking staff. Cleaning itself was not great when they did show up.
Fast service, professional, punctual, friendly, efficient and quality service. Highly recommended!! Thank you for the positive experience!!
Cleaning crew was late by more than an hour. The corner stain was so minor that they even said we really didn't need full cleaning and the carpet will be absolutely clean in 48h. However, after 48h the carpet color changed (darkened) more than half of it's surface which looked like instead of cleaning, the process kind of spread it out over a much larger area. We called few times and they said they will follow-up with us to make it right but it's been few weeks and nobody followed up whatsoever. Would not recommend based on my experience.
Really - as good as it gets. Needed an emergency carpet cleaning for 2 rooms... was able to schedule that very day! Within a couple of hours! Our tech was extremely responsive and helpful. He was thorough and very personable. Would recommend 10/10
Professional, courteous and most important of all, your business is appreciated. Highly recommended
I Did mine windows done last week. They did clean the windows n tracks so well. I really appreciate scentral cleaning. Thanks to the friendly technician n staff.
good services
I'm really impressed! Very professional, reasonable and excellent work. Thank you technician! I'm so thankful for you and the same day availability I think I got really lucky.
Great company! Prompt, quick, friendly, and an excellent value. I had a hard time finding a carpet cleaner who was willing to come to my house. I sat through so many spiels from other companies about why they won't do it. These guys didn't do that. They provided me a direct quote, showed up on time, gave me instructions on how to ensure the rugs properly air out, and charged me exactly as much as they quoted me over the phone. Will absolutely be using them over and over again.
Just had my carpets cleaned and a couple of stairs. Steven was very thorough and polite also left me a price for windows....didnt know they also did that service . Would recommend them. Thank you.
No good do not take this. Company they do not know how to clean windows we pay so much money and I had to clean them after they left
(Translated) I took an R-V for a wall air conditioner cleaning, which was reported to me twice with an additional delay of 1 month each time. The famous day comes, I call to find out what time the technician will come, and I am told that they have not offered this service for several months !!! No one had notified me and yet I was given an rv ... they sell coupons through MtlàRabais for a service not offered. What do we call it? Now I am awaiting my reimbursement from MtlàRabais. (Original) J'ai pris un R-V pour un nettoyage de climatiseur mural, qu'on m'a reporté 2 fois avec un délai supplémentaire de 1 mois chaque fois. Le fameux jour venu, j'appelle pour savoir à quelle heure le technicien viendra, et on m'annonce qu'ils n'offrent plus ce service depuis plusieurs mois!!! Personne ne m'avait avisé et on m'a pourtant donné un rv... ils vendent des coupons par MtlàRabais pour un service non offert. On appelle ça comment? Maintenant j'attends mon remboursement de MtlàRabais.
I requested a "move-in" cleaning package. The two technicians did a very good job cleaning out all the grime and dirt left behind by the previous owners. Good price! The staff is very nice. I recommend their services.
We recently had the air ducts cleaned at our house. The team from Scentral did a great job. They were on time and very professional. Thanks so much!!
Everyone, whoever is looking for an air duct cleaning service, please please please do me and yourself a favor by staying away from this company!! I a new house owner in Montreal and was looking for air duct service and Sentral was actually referred to me by a friend! I don't know if they just on purpose tried to deliver inferior service. For $400, one "technician" showed up, and basically just used vacuum to clean every vent and in total spent less than 1.5 hours and job was finished. I was so surprised because I asked to clean 23-25 vents, the blower of furnace and dryer vent. After he left, I started looking up online, and found out that just 1 dryer vent clean typically take 30 minutes to 1 hour!!! And then when I looked up other air duct services, they have professional sneak brush, huge pipe, and they all say it takes usually 2 people for at least 2 hours even up to 5 hours!!! I now really regretted my choice!!! $400 for just vacuuming the duct vents!!! This is unbelievable!!! For my house cleaning, they have 2 cleaners for 1.5 hours but only charge $100!!!! I now so regretted that I didn't confirm with them when I called by asking what equipment they use, how many people, and what kind of cleaning they operate!!!! This is almost like a rob!!! Please please please stay away from them for Air Duct cleaning (I cannot comment on other services) and for about $100 difference, please choose a more professional one!!!!
Price was great. Service was better. I had couches and a carpet to clean. The technician enjoyed his work and it showed in the service that I got. Will definitely use again.
This is definitely the best carpet cleaning experience I had. I got the best customer service, which I really like. Very professional team and a perfect results!
Gold star services totally removed the dog smell my two little devils left on my carpet. They were quick and really got the job done at a great price. Definitely will be calling them again.
We used their services on a couple occasions when we moved into our new home, cleaning was top notch, had windows washed, basement carpet cleaned and a few other items. They provided me with a clear quote and delivered exactly what was promised. Highly recommend
I agree with all the other negative reviews about the quality of the cleaning and the response by the owner when someone complains. Terrible, nightmare cleaning. Do not use. Also, awful and rude customer service. I was extremely upset with the cleaner when the person was at my house. They lied about cleaning rooms and when I asked the person to go back and "reclean" (bc it was never done} she refused and said it was clean. House was not dusted, only the very visible parts, floors not washed (she lied) and didn't vacuum. House was visibly dusty and obviously dirty. I called to complain immediately after the cleaner left and no one got back to me for a week. I left several messages but got no response. When I fnally got the manager on the phone he said he was too busy to call back disappointed customers and there is nothing he can do. He also said it wasn't reasonable to ask a cleaner to vaccuum under the bed or dust behind the tv. Seriously??? The cleaner lied about how many hours she was at my house and the owner only defended his staff. During the phone call the manager said to me, "don't treat me like a piece of sh*t, like a dog!" How disgusting to speak to a client that way. I do not know who Cecilia is. But your response to my review is both rude and angry just like the person who I spoke with on the phone. I am also not a teacher??!! You have lied and manipulated the truth in your response. Your cleaner was a waste of my money. You could have accepted that she did a bad job or even called me back. YOu did not act in good faith at all. You made me wait a week and got me even more angry. Not a nice way to treat a client. Other business owners take responsibility for their workers and try to make an improvement. You did not. Instead your lied and wrote shame on you and accused me of lying. Make sure you have the facts before you accuse someone. There is no need to refuse me any further service because I have not booked any so I don't know what you are talking about. Imagine, when someone gives you a bad review instead of redeeming yourself by doing a good job the next time you refuse a customer. This is just another example of the bad customer service I and so many others wrote about.
Great service. Nice friendly staff. ????
(Translated) Flawless cleaning and impeccable service. Normally I do not leave comments online but I had to share my experience. The technician came on time, I had a professional service, courteous, I called 3 or 4 competitors before and it was they who gave me the best price. I highly recommend them. (Original) Nettoyage impeccable et service irréprochable . Normalement je ne laisse pas de commentaires en ligne mais je devais partager mon expérience. Le technicien est venu dans les temps, j’ai eu un service professionnel, courtois, j’ai appelé 3 ou 4 compétiteurs avant et c’est eux qui m’ont donné le meilleur prix. Je les recommande fortment.
STAY FAR AWAY!!!! This was my worst experience with a cleaning service ever. First off, I asked for 3-4 hours of cleaning. the company decided to to send 2 people to clean for 1.5 hours and said that its the same thing as 3 hours. As much as I agree with this, I wanted 3-4 hours because I wasn't going to be done cooking until 2 hours into the cleaning. When I called the company to tell them this isn't what I asked for, I got screamed at and cursed at on the phone. When I asked for the manager I was hung up on, I called back to be argued with and hung up on again. I also asked for them to fold my laundry and they told me when they got there they don't have time to fold. This was the most unprofessional and unpleasant experience I've ever had. Do yourself a favor and find a different company.
-RETRACTED AND RESOLVED
Love it. I had same day service. Excellent communication too. The technician did a great job at communicating with me on what time he would actually arrive. It was quick and efficient. So happy my feet will no longer be black from walking on this dirty carpet.
They Offer Professional Carpet Cleaning Services in the Greater Houston Area. They are a professional carpet cleaning company with over 10 years experience. They provide quality service and affordable pricing to homes, offices, and businesses.
The tech was prompt and gave his attention to getting my job done correctly in a timely fashion.I'd certainly use them again in the future.
My tech came on time! Super nice guy. Fast turn around too! It's going to be ready within a week. Picked up at my old apartment and delivered to my new one. All fresh and clean.
Excellent job! Forgot to do a couple of things he mentioned he would do but overall very good cleaning.
Amazing!!! Just amazing. Great value!! Awesome service. Super friendly. Super accommodating. Wore mask too. Really appreciate their service.
I’ve used Scentral Cleaning for my air ducts as well as interior/exterior window cleaning. They are extremely professional and did a great job. The technicians came very well prepared, you’d be surprised how many window cleaners show up expected to use your ladder and other tools. Their prices are fair, but don’t be shy to ask if they can do better...they are very accommodating and customer satisfaction is there number one goal. Word of mouth, referrals and good reviews are what keep businesses alive, so happy customers are very important to them. Give them a shot, with spring here, your dirty windows will thank you!
Thank you Scentral for getting my house ready before the holidays. Carpets and furniture looks great and the house is presentable again !! Would recommend without a doubt. Thumbs up
I was looking for a cleaning company to clean my windows and saw their ad online. I decided to give them a try and was very happy with the service they provided. The office staff was very polite and the technician they sent was very professional, efficient and thorough. I was happy with the service they provided and will definitely be using them for other cleaning jobs around my house.
These guys were awesome! Not only did they come in the same day I called but they were fast, efficient, and professional! I would definitely recommend using them!
I had great service. They are very professional. ????????
My wife Tamara called Scentral to have our carpets cleaned and the entire process was terrific starting with Doreen (sp?) at the office to the technicians (Lloyd and Jay), who were very courteous and did a great job, even getting out longstanding tough stains . Thanks!!
I hired the Scentral Cleaning Services for the first time this week. I am very pleased with the quality of the housekeeping. Diana Diaz did a top notch job. Very professional and polite. A pleasure to have in my home. I will not hesitate to hire this company team again!!!
(Translated) I had received a $ 20 discount coupon in the mail and that was just right since I wanted to have my house cleaned up. I thank Fouzia and her colleague who cleaned the large kitchen and my bathrooms and bedrooms upstairs. (Original) J’avais reçu par la poste un coupon rabais de 20$ et justemenf cela tombait bien puisque je voulais qu’on me fasse le grand ménage dans ma maison.Je remercie fouzia et sa collègue qui m’ont bien nettoyé la grande cuisine et mes salles de bain ainsi que les chambres à l’étage.
Impressed by the quality of their work, they cleaned my carpets and area rugs. I will use their service next season, they even offer window cleaning!
I highly recommend Nettoyage scentral cleaning services! The technician came and looked at my carpet and gave me an estimate on the spot. I'd had this wool carpet wrapped up in storage for the past five years, and when I rolled it out into my apartment -- the smell! He came over, picked it up and brought it back like new. It smells great!
Nettoyage scentral cleaning services did an amazing job at cleaning my rug, sofa, blinds, and mattress. The tech was very courteous, arrived on time and finished the entire job expeditiously. My furniture looks like new. The results speak for themselves. I would hire them again without reservation.
I have been using Scentral's cleaning services for years now and I've been nothing but impressed every single time. On top of their noteworthy staff, the quality of their work is top notch. No matter what you ask them to do you can rest assured that they'll get the job done done right the first time around (and they'll be efficient, too!).
Scentral Cleaning has been cleaning our office for several years now and we are very happy. They are professional and can always be reached when extra services are needed. Windows and carpets are washed on a regular basis. Great job!
Was expecting a representative to come for a quote between 12-2. No one calls or shows up. I called there general line and there was no response (it was on a Saturday). The rep calls me at 2:30, but it was too late. No thanks!
Good service and professional cleaning I recommend to anyone looking to use their services and will definitely do business with them qgain
Technician was extremely professional and informative. He came before the promised time. And he did the job quickly and best of all the smell is gone. Thank you very much.
I used Scentral for their window cleaning services and would NOT recommend them. They left windows with streaks and quite frankly in worse in condition than before they arrived. When I called them, they did end up sending someone they called "more qualified" to re-do the job but the person did not have a ladder tall enough to reach all the windows! When I called a third time, the receptionist was rude, a manager would not speak with me and they would not refund my money. An awful experience!
The details were done very well, and after cleaning, the nail polish on the carpet, the pet stain, was completely gone
I got my whole house cleaned...carpets furniture, windows and even my air ducts and I was thoroughly happy. But I know one thing...this is a very busy company...book them ahead of time :)
Fast and professional service & great price. Been using their services for years for my carpets & couches. This year i even used them to clean the upholstery in my 2 vehicles. A+ service, highly recommend
Arrived on time and did an excellent job on both the carpets and furniture all at a reasonable price
Our technician was very courteous, he picked up 2 hand made Persian rugs and got them back to me within 5 days looking like it was brand new. I got these rugs from my Grandma, so they were dear to me, and I was a little nervous, but gladly he was very professional.
Excellent service. Used them for general cleaning, duct cleaning and carpet cleaning. Very professional.
Very professional, very courteous and thorough. Prices are competitive. In the past I have had window cleaners who did not know what they were doing. Scentral Cleaning knows what to do and does a quick and great job. I will definitely recommend them to my friends and family (which I did). Thank you for your excellent service.
Fast, professional, courteous. The tech was attentive to our project needs, provided a reasonable quote, and completed the job in a satisfactory manner- all within 24 hours. Will be calling them again!
Great company with a good quality to price for the professional service you get. Highly recommended
Excellent service! Have been a client for several years now. Professional and great quality cleaning products......also used their services after smoke damage in my home, and they arrived the next day and did all my carpets, couches, mattresses and drapes. Everything smelled clean and fresh!
I was impressed by the quality of their work, they cleaned my carpets. I will definitely use them again. Would recommend them.
(Translated) Very good service, cleaning performed to perfection, no need for oversight. Affordable price, no nasty surprises or hidden costs. (Original) Très bon service,nettoyage effectué à la perfection,pas besoin de supérvision. Prix abordable,pas de mauvaises surprises ou frais cachés.
Diana cleaned my house today and did a wonderful job. She is polite and eager to please. It was a very positive experience.
This company saved me! Would recommend to anyone
Never disappointed! Great customer service, attention to detail, and the quality of their work is un-matched. I definitely recommend them to anyone looking for a job well, done at a great price!
(Translated) Excellent window cleaning service Thank you Alexandre for your window cleaning service thanks to you I better enjoy my view outside big thank you (Original) Excellent service de nettoyage de vitres Merci Alexandre pour ton service de nettoyage de mes vitres grâce à toi je savoure mieux ma vu dehors grand merci
Been using them for years. Good price, excellent service done on my windows and my air ducts. Thank you Scentral once again. Stay safe!
I totally recommend this service. I bought a Groupon and was not expecting anything... but I was impressed by the quality. Professsional and the technician Adam was very nice on top of it all!
Very professional service. Good price and quality. Very satisfied with the service and will definitely recommend this company.
Scentral did a deep cleaning before putting a property on the market - thorough kitchen cleaning including inside the appliances, thorough bathroom cleaning, window cleaning, vacuuming, dusting, washing floors, pressure washed the driveway......Very good job! It shines! Catherine Gardner
I called a few months ago to get an estimate for cleaning, they told me a price and wanted to send someone to look. Having decided against it, i thanked them for their time and wished them a lovely day. All was good until a week later when i received the first " check up" call.. i answered and informed them i decided against cleaning services. I thought that was it. until the week after... and the week after.. i suppose im on a roster for check ups now despite never getting the service. I've asked them a few times to removed me from said list and to stop calling as once a week is overkill considering i never even got their services. They still call... Again.. and again... and again.. it's just rude at this point... and speaks volumes for this company. If they cant respect a simple request over the phone.. how can they respect anything once in my home.. no thank you. Please learn professionalism and restraint, stop calling!
Trchnician on time and very thorough. Great job.
Used this company to clean our new house and I would never recommend them again terrible service work was poorly done stay away we hired them to clean and sanitize the house and clean ducts and the rug downstairs in the basement they sent a husband and wife team they cleaned and rushed to get paid and leave didn’t clean bathrooms or counters I paid 575$ for work I could of done myself and had to end up doing twice to get cleaned the way I was promised then I gave them another chance to do windows and reclean some areas guy tried to cancel and then showed up 1hr late then came and spent one hr on the phone at my house had some personal problems but he did a better job but Still not worth the over 700$ I spent on them I was fed I just said call it a day and did everything over again myself save your money don’t use them they are claiming they use eco cleaning products lies they use pinesol and stuff everyone does at home a real scam stay away from them
Very professional great service and always on time. Thanks scentral.
(Translated) Give me an appointment for an estimate and do not show up. (Original) Te donne rendez-vous pour une estimation et ne se présente pas.
The technician was super helpful with cutting down a very difficult carpet to a smaller size. And with a very quick turnaround. Super happy with the finished product!! Thank you!!
Update 2021-03-24: I have used them more than once and would recommend them even more so now. Smart, friendly and professional. Great value for the money. This company gives fantastic service. They came to clean my carpets. The agent showed up on time and by the time he was finished the carpets were in wonderful shape. Fantastic value for the money. Would use them again.
This company is a joke. Spoke to a Adam which quoted me for a job. We penciled in a date which was 3 weeks after the quote and that we agreed on terms and conditions for the work. The week prior the team calls me about 8x to confirm an appointment, the morning of the job the team calls me 4x asking me the postal code ( since apparently they didn’t have access to Canada post) and once the technician arrives I get this message and I quote « Hi Anthony, unfortunately my technician is not able to do this job some windows are not accessible and too high for his ladder sorry about the inconvenience and have a good day » I replied and they answered this : « Sorry we are not equipped to do a specialized job like this and we don’t want to mess up with your blinds « This is 3 weeks after we agreed on a price and that I got a service proposal.... for greater clarity it’s a town house we’re talking about not a cathedral.... Don’t waste your time with them In response to the Derick’s commentary: In all transparency I am appalled by your managerial approach, lack of a solution / accommodating vision let alone apologetic attitude in light of this situation. Firstly, please ensure that the last thing I would ever want (subsequently to this experience) is for you to do this “small job”which is so minuscule that you don’t even have a ladder or are equipped to complete. I rarely socialize my experiences for the sake of time efficiency but this occasion led to avoid remaining silent in tandem of the unacceptable treatment and your response confirms that others should be made aware of your mediocre (at best) service proposal. Had your team been transparent as at the initial job review and when THEY VISITED the house (3 weeks prior to circling a service date) this would have been aligned with an honest and customary approach with technical expertise (don’t bite more that you could chew). That you drag me along, quoted me a price and we agreed on a date (hence implicitly confirming that you have the capacity to do the job) and the day of cancel out (with a text message advising me to have a nice day) and really you’re here defending yourself? FYI: I simply informed your team (as at the initial job quote ) that I invested in expensive blinds on a proactive standpoint to try to encourage for a cautionary and prudent approach and your claiming that it was a threat (why because I advised them that I would be completing a review, that’s a threat for you) or I was hostile—completely ludicrous. I remain hopeful that others don’t get mislead by the lack of your technical expertise, just be straight with your clients. Yes I could do the job or no I can’t. It ends there and if things go wrong just call and apologize, don’t hide and try to deteriorate others credibility, own up to your mistakes....
(Translated) Today I want to take the time to leave a note of thanks to Marc’s team who offered me fast, efficient and above all professional service. I have owned a duplex for several years which I rent and following the departure of the tenants I realized that they had ransacked the apartment not to mention the glaring lack of hygiene and the smell that reigned there. Given the magnitude of the task, I had to contact several cleaning companies who, unscrupulously taking advantage of the health crisis to inflate their prices. When discussing the situation with my colleague, she spoke to me about Scentral, an environmentally friendly company that uses only organic products but also offers excellent after-sales service. The next day, I contact the company, I run into Marc, the manager, to whom I explain the scope of the task and I ask him for a quote. What struck me was his courtesy, he immediately sought to define my needs as well as the days that suited me best to go there for a free estimate without any commitment on my part. The same afternoon, I received a visit from Dennis whom I also thank who, before presenting himself, took care to wear his mask and gloves and appropriate attire to avoid any contact or risk-taking related to the virus. Estimate made, we then discussed the rate which suited me largely compared to the other competitors who had no qualms. Faced with the urgency of the situation, Marc had mobilized the following day 4 technicians from his team who had come to my house while once again taking all the necessary measures to avoid contact. All were wearing masks and gloves, uniforms once again appropriate and most importantly organic products, sophisticated machines and especially disinfection products in this health crisis. Everything had been done in a meticulous way, the carpets that were full of dust again had a bright color, not to mention the good smell, the floor, the walls and the windows were shining. It looked like we had just given life at the place. I was later told that we offer other services such as cleaning stains on mattresses, sofas and we took the time to explain to me how to properly maintain my duplex in the future. also bought some organic products on site to use at home and in my duplex. I also plan to contact them for window cleaning in my main residence and also for steam cleaning of my carpets since I benefit from a discount coupon on my next cleaning. Marc, the team manager, also took the time to call me to make sure I was satisfied with the service offered and if I had any comments to improve their service. I would like to encourage this local Quebec company, concerned with the environment, customer satisfaction and retain them. Thanks again. (Original) Aujourd’hui je veux prendre le temps pour laisser un petit mot de remerciement à l’équipe de Marc qui m’ont offert un service rapide,efficace et surtout professionnel. Je suis propriétaire depuis plusieurs années d’un duplex que je loue et suite au départ des locataires je me suis rendue compte qu’ils avaient saccagé l’appartement sans parler du manque flagrant d’hygiène et l’odeur qui y régnait. Devant l’ampleur de la tâche,j’ai dû contacter plusieurs compagnies de nettoyage qui,sans scrupule profitaient de la crise sanitaire pour gonfler leurs prix . En discutant de la situation avec ma collègue,cette dernière m’avait parlait de scentral ,compagnie respectueuse de l’environnement qui n’utilise que des produits bio mais aussi qui offrait un excellent service après vente . Dès le lendemain,je contacte l’entreprise,je tombe sur Marc le gérant auquel j’explique l’ampleur de la tâche et je lui demande une soumission. Ce qui m’a frappé,c’est sa courtoisie,il a tout de suite cherché à définir mes besoins ainsi que les jours qui me convenaient le mieux pour se rendre sur place pour une estimation gratuite sans aucun engagement de ma part. L’après-midi même,j’ai reçu la visite de Dennis que je remercie également qui,avant de se présenter ,a pris le soin de porter son masque et des gants et une tenue appropriée pour éviter tout contact ou prise de risque reliée au virus. Estimation faite,nous avions alors discuté du tarif qui me convenait largement comparativement aux autres compétiteurs qui n’avaient pas de scrupule. Devant l’urgence de la situation Marc avait mobilisé dès le lendemain 4 techniciens de son équipe qui s’étaient présenté chez moi tout en prenant encore une fois toutes les mesures nécessaires pour éviter tout contact .Tous portaient des masques et des gants ,des tenues appropriées encore une fois et le plus important des produits bio ,des machines sophistiqués et surtout des produits de désinfection en cette crise sanitaire. Tout avait était fait d’une façon minutieuse,les tapis qui étaient pleins de poussières avaient de nouveau une couleur éclatante ,sans parler de la bonne odeur , le plancher ,les murs et les fenêtres brillaient.On aurait dit qu’on venait de donner vie à l’endroit. On m’a expliqué par la suite qu’on offrait d’autres services comme le nettoyage de tâches incrustées sur les matelas,les sofas et on a pris le temps de m’expliquer comment bien entretenir dans le futur mon duplex.J’avais aussi acheté quelques produits bio sur place pour utiliser chez moi et dans mon duplex . Je compte les contacter également pour le nettoyage des vitres dans ma résidence principale et aussi pour le nettoyage à la vapeur de mes tapis puisque je profite d’un coupon rabais sur mon prochain nettoyage. Marc ,le gérant de l’équipe avait également pris le temps de m’appeler pour s’assurer de ma satisfaction du service offert et si j’avais des commentaires à faire pour améliorer leur service. Je tiens à encourager cette compagnie québécoise locale,soucieuse de l’environnement,de la satisfaction de sa clientèle et de les fidéliser. Merci encore.
(Translated) Servicios de limpieza is a company that offers the best solutions for cleaning and maintaining buildings, offices or commercial spaces. They have teams specializing in cleaning carpets, mattresses and furniture; as well as move-in and move-out cleaning services. Their mission is to provide customers with high quality service at competitive prices. (Original) Servicios de limpieza est une entreprise qui propose les meilleures solutions pour nettoyer et entretenir les bâtiments, bureaux ou espaces commerciaux. Ils ont des équipes spécialisées dans le nettoyage des tapis, des matelas et des meubles; ainsi que des services de nettoyage d'emménagement et de déménagement. Leur mission est de fournir aux clients un service de haute qualité à des prix compétitifs.
We had them clean our house ducts. Carpets and couches. Great service, on time and job well done!
(Translated) They are crooks! Don't trust them! I bought a service to clean my wall mounted air conditioner. The technician arrived with rags, a vacuum cleaner and a ladder. He had a cleaning product in his hands and that's it. I asked him why he did not have the water and disinfectant pump (I have used this kind of service before), and he replies that this is how he does his job, said goodbye and left! I have never received such service! This is outright scam! Fortunately, I noticed this in advance, otherwise I would have had an air conditioning cleaning done with a cloth, a vacuum cleaner and a window cleaner! And which costs $ 260 !! (Original) Ce sont des escrocs! Ne leur faite pas confiance! J'ai acheté un service pour nettoyer mon climatiseur mural. Le technicien est arrivé avec des chiffons, un aspirateur et une échelle. Il avait un produit d'entretien dans les mains et c'est tout. Je lui ai demandé pourquoi il n'avait pas la pompe à eau et désinfectante (j'ai déjà eu recours à ce genre de service), et il me répond que c'est comme ça qu'il fait son travail, m'a dit au revoir et est parti! Je n'ai jamais reçu un tel service! C'est de l'escroquerie pure et dure! Heureusement que je m'en suis aperçu à l'avance, sinon j'aurais eu un nettoyage d'air climatisé fait avec un chiffon, un aspirateur et un produit pour les vitres! Et qui coûte 260$!!
We needed our apartment cleaned and Denise did a wonderful job. She was punctual, efficient and so pleasant. It was a pleasure to have her in our home and we were completely satisfied with the service.
The Technician did a great job. He showed up on time and was very friendly. The carpet looks great. He also cleaned a chair for me that turned out great. I will definitely have him back.
The technician thoroughly cleaned our wall-mount air conditioner, which was installed when we bought our house. It was black inside, yuck! Now it is sparkling clean and virtually silent! I highly recommend this company! Thank you!
Very professional. I called in today to get my carpet cleaned and Gary was able to schedule me in within the hour. Technicianis the one who came to my house and did the carpet cleaning, very friendly and polite explained the process thoroughly. Very satisfied with the whole process . Reasonable pricing too!!
(Translated) I had made an appointment for deep stain cleaning, I had tried everything in vain. Appointments are fast, agents courteous and impeccable service. I recommend. (Original) j'avais pris rdv pour nettoyage de tâches profondes ,j'avais tout essayé en vain.Les rendez-vous sont rapides,agents courtois et service impeccable.Je recommande.
Watch out, they tried to cheat me out of money. Felt like a scam. Pretended to work with three people, but one person was constantly on the phone or snacking.
I have been using the Scentral Cleaning service weekly at my office for over two years now.... I not once had to call the company for any complaint or dislike. Very professional work, many services available , flexible scheduling, modest pricing. I without a doubt would recommend their services highly!!!
They don't care about customer service.