You have all the feddbacks of people who are using the products of West Coast Maids - Barrie (Cleaning Company) in Barrie territory (Canada).
To this day this firm has a score of 4.5 stars out of 5 and that rating has been calculated on 127 reviews.
As you can read, the average of ratings is practically the highest, and it is founded on a large number of reviews, so we may say that the evaluation is very faithful. If many people have bothered to rate when they are happy with the business, is that it works.
You know that we do not usually bother to put feddbacks when they are correct and we usually do it only if we've had a problem or incidence...
This Cleaning Company belongs to the category of Cleaners.
Deanna and her team were absolutely amazing!!! They were professional, friendly and paid incredible attention to detail! My house has never looked better and I have a peace of mind knowing ALL their products are green! I HIGHLY recommend West Coast Maids!
BEWARE DO NOT HIRE WILL SCAM AND NOT CLEAN. 5 STAR REVIEWS ARE BOUGHT WITH A FREE CLEAN
Very prompt courteous professional great service very please. Much appreciated.
Although there were a few minor items missed I was quite happy with the service of Westcoast Maids. Looking forward to my next clean. Very reasonable price.
Thanks to Deanna and her team. Professional, courteous and great at communicating. :)
Excellent cleaning service!! They got my place grandma-visit inspection ready in no time!!
Used West Coast Maids for a deep clean and they did a great job, I'm very happy with the results and definitely recommend their services. Will be using them for regular cleanings moving forward
A lesson to be learned, Don’t read it as a bad review but as a warning. I do know that bad reviews impact the business alot and that why I would want to leave a precautionary review rather than a derogatory note. We had tried other maids before we tried Deanna’s services and told her specifically to get us a single person but instead there were two maids without us knowing in advance. And I am kind of glad that Deanna didn’t come alone because she was constantly answers the phone calls and did a little. Her employee(Mitchelle) did an awesome job. And to be honest almost all her staff is good and friendly. But the problem is with the management/ owner. We have agreed on $400 all inclusive for a deep cleaning but then she conned me by giving me a square payment service invoice. I got to know after I called her scond time. The second time we were quoted a price for $75 plus a positive review, which I was would had done anyways, as I have liked her coworker’s cleaning. But after they left the quote changed to $120-$150 for 2 maids for 2.30 hr job. Finally we settled for $100 for 2 hrs for 2 maids. Even before she came to our house she called my wife and argued about staying only for 1.30 hrs with 3 cleaners. Deanna was told before specifically that previously we had a bad experience with the other services(they stole). So we wanted less people to have a check on them. Then I got a call from Deanna saying that they are not comfortable in coming for 2.30 hrs as they are 3 cleaners and cancelled without even letting us know moved to their other jobsite (very unprofessional). To which she justified that my wife cancelled which she never did. Deanna schedule us for a day after and not even apologized for the inconvenience caused because we had some guests come day after and we have no other option but to use her again. I was charged $100 for 2 maids for 2 hrs, which I think is reasonably priced. But we were promised to have $100 all inclusive. After I paid the maids and called Deanna, I got the same response which other people got and mentioned here in their reviews. She flipped and said that the receipt will be issued only after I pay tax. At this point I got to know that the receipt that I got earlier was not even a valid invoice.My $100 went up to $150+ tax if I want to use their services again. Now I cant do anything because I have paid all the money. We went back and forth on texts but she wanted to prove me wrong. I don’t have anything to prove because its her words against mine. Please beware, these guys are good in what they are doing but the management/owner is worse.
My Experience with West Coast Maids was very empecable . i love how all my cleaning needs were met .The owner of the company was very attentive. to insure my service was provided to my standard..
Deanna from West Coast Maids (and her fantastic employees) in Barrie did an amazing job at my house! I was moving and needed to clean the place top to bottom by the end of day. Deanna helped pack my belongings and did an amazing job in the house. I would recommend her service to anyone. Cam
I had the pleasure of seeing this team in action and they did not disappoint. The Attention to detail is amazing, before they were even finished this home looked like it was revitalized. If you're looking for a quality team, with great service this is the company to choose.
If I could give zero stars I would absolutely she's shady unprofessional..on her phone the entire time and takes advantage of people. Personally I think she's a theif and not good at her job luckily I got some money back AT LEAST
My first experience was today for an initial deep clean and I was extremely happy! Melissa was on time, friendly and great with our 3 cats. We did a walk through before hand but I wasn't able to meet her afterward for the final walk through. When I got home to a squeaky clean house I was in heaven (if you know, you know). Every little detail from the window tracks to the fireplace grill was spotless. I'm looking forward to regular service and I've already referred them to friends. Highly recommend.
Deanne the owner prizes her clients by making sure that they are 1000% satisfied???? Very attentive to the job thats needed being done!!! Thank you West Coast Maids.... you rock like shing crystals. Canada Proud????
Deanna and her team did an amazing job with a deep clean of my home! I highly recommend them as they are very thorough and efficient. I am going to continue to have them come monthly! Great job girls????
FINALLY! A cleaning company that cares about my house as much as I do! Deanna pays meticulous attention to detail (as do I so I noticed it in her work), and guarantees satisfaction! On short notice she deep cleaned our house before we moved in, then followed up the next day to ensure we were satisfied and welcomed feedback. I'm definitely going with this company again!!!
DISGUSTINGGGGG! worst service ever. Wouldn't call them maids, super rude and had hickeys all over, very unprofessional, would take business anywhere but this place. YUCK
West Coast Maids provided: 1. Excellent customer service 2. Last minute cleaning 3. Punctuality 4. Knowledgeable 5. Efficient and thorough 6. Fair price Highly recommended.
Excellent service and attention to detail. I have used other cleaning services in the past and the one thing they never got right was paying attention to detail. WCM went above and beyond to service my rental properties and I will be using them in the future from now on - they even answer the calls on weekends (when everyone usually runs their errands). Thanks Deanna!
This company was recommended to me after a family member used them one time. I was looking for a new company so I decided to give them a try. The first time I used them I paid an initial fee of $335 and I was satisfied with the job that they did. I asked for weekly follow up cleanings after this and they were arranged. Cleanings moving forward were $135 and, for the most part, the clean was good. I only wanted specific rooms in my home done and time after time I had to reiterate that I did not want the other rooms (including the master bedroom) cleaned. Yesterday Deanna decided that she was going to do it regardless of how many times I tried to politely decline. She told me the price would be $629 for the TWO additional rooms to be cleaned. I declined stating that I didn't think my husband would be happy if I paid $494 for two rooms when the entirety of my home was $135. She told me that she would drop the price to $575 and I declined again. She went into the room regardless and began cleaning. I was mad and called my husband and told him what happened. He had to call her and spelled it out for her that he did NOT want strangers in our bedroom and to stop cleaning. She texted me and told me she was going to disregard my husband's instructions because [direct quote] "Once he sees it I think he'll be happy". My cleaning was supposed to go until 3:00 pm and I was charged until then. I got home at 2:53 pm and they were no where to be found. They mop their way out of the home every time and when I walked into my home the floors were dry. I was immediately displeased with the clean, and contacted Deanna right away. She apologized and said that she was unable to come back and clean it today because she was 'already in Barrie at her next job'. Because I wasn't home I have no idea what time they truly left but it was a minimum of 50 minutes before her scheduled time (and when I paid until) as my home is 40 minutes from Barrie. When I brought up being unsatisfied with Deanna she was deeply apologetic and told me that she would send a crew out tomorrow for 2.5 hours and it would be free. She sent several, SEVERAL messages assuring me it would be fixed and that she was sorry. I accepted her apology and told her I would be more than happy if the issue was rectified tomorrow. The last message I received was at 4:35 pm re-stating that she would be there. At 5:05 pm, with no messages in between, I received a message from Deanna stating that the cleaners were NOT going to come re-clean tomorrow and that she was terminating my service. This message was unprovoked and unnecessary as I was more than happy to keep my weekly cleaning as long as today's issued were resolved. Deanna is an extremely challenging individual to have work for you and I would only recommend hiring her if you have a LOT of patience. I would receive an average of 20-25 text messages and a minimum of 3-5 phone calls from Deanna every time she cleaned for me. She would tell me one price in person and text me two different totals every single time. She would ask for payment in person and I would agree to send her the total but as it's an hourly service I preferred to do it when I knew for sure what it would be. She would text me 3 or 4 times for payments and call me numerous times. She would even ask for her money after I had already paid and texted her saying that I already did. Deanna is severely unprofessional on almost all accounts. She spent the majority of her time talking or texting on her cellphone; talking to me, her staff or others in my home; or playing with my animals. She said rude comments about me to my best friend when I left the room. She told me that my brother said negative comments about me. She asked me, three separate times, that if I had a degree why wasn't I doing anything with it. And she even had the audacity to ask my husband if he made me sign a prenup. She also offers a free clean for 5 star reviews. So, take that into account when you're considering her good ratings. * Updated Deanna's reaction after she saw my review.
Scam artists I could clean my own place better
Called this company at 3pm for cleaning at 9:30 am the day after. Not only they accommodated me on such short notice with NO additional fees but the service was amazing the cleaner was great and very polite and professional and we even had the pleasure to meet the owner while doing her round to make sure her staff are on the Ball. Will definitely use again and I strongly recommend West Coast Maids
Phenomenal job! The two cleaners worked super well as a team! They showed up on time, they were informed, prepared and super well organized from the beginning. Not only did they offer an amazing service and great value, they were great to be around and went above and beyond offering help with additional tasks that they did not have to take on. They did an extremely thorough cleaning and were meticulously detailed. If you want to hire cleaners that you can guarantee will ensure you are 100% satisfied - you can count on these guys to cover everything and then some! Great job!
I asked them to come clean to have the house ready for my next tenant's. They did an awesome job on the carpet. It looks almost new. Everything looked real nice. They were upfront and professional. I would recommend them.
Amazing! I needed them last minute to help me prepare for a house showing and pictures, and they came almost right away and did a fantastic job! Everything was spotless and I am completely happy with this company and will use them again!!!!!
They saved me during my moving out. Thank you for your help.
They are liars and crooks.
I highly recommend West coast maids Deanna is very direct and very professional and knowledgeable in the cleaning industry I can't believe that this lady runs her business 7 days a week she's always there in the office to take our calls Deanna Deanna and her staff go the extra mile to make sure we're fully satisfied with any results cleaning services which is provided I will be West coast maids client I highly recommend this company
We used them after our tenants had moved out as we were going to be busy patching holes and painting etc. The owner and a worker had come out to do the job, both very friendly. The owner spent a lot of time answering phone calls and having us come inspect the work while we were busy painting and tidying up elsewhere or I would be called into another room to be shown how to clean something. I know how to clean, just a tight timeline did not allow me the time to do this. After they spent a few hours cleaning (they were told in advance what type of job it was and the size of job) and had left many things had not been cleaned or were not cleaned very well. The worker did an amazing job, the owner not so much. I had to go back and clean everything since there were areas that very clearly had been missed, especially in the kitchen. No scrubbies or sponges were used in the kitchen just rags and dish soap. I spent another 6 hours cleaning the kitchen the very next day and spent an hour cleaning the bathroom.
I decided to hire this service the ladies that work here no how to rock it and sure no how to clean I have to say as Awsome service I can't believe my house looks amazing again thanks West Coast maids for all your hard work.
Very good came the same day very friendly recommend them for sure
Very friendly people :) Definitely brightened my day, and they’re doing a great job on the house!
I have had such a wonderful experience with West Coast Maids!! I was on a hunt for a last minute, same day service, which is hard to find in Barrie. Deanna took my call, before they were even open, listened to my story and my urgent situation. She was funny, kind and so accommodating. She looked into a possible schedule change to help with the urgency; within 15 minutes Dee and Kayla areived ready for the tasks at hand. They were very thorough and detailed in every area of the house. Deanna and I came up with a plan for decluttering, followed by a deep clean. Stress melted away with every room that got completed. I was surprised by another review regarding their customer service. They went above and beyond what I expected!! Thank you!!!!!!! I will be seeing them on regular basis! :D
Deanna responded quickly to my initial query and managed to arrange a cleaning crew on short notice. The work by one of her cleaners was awesome, the other two - acceptable. There was a little too much chitchat on my clock, they started a few minutes late and finished a few minutes early- always rounding up to the full hour. She promised 2.5 hours free cleaning for a good review but never came through so here’s an edited review to reflect reality.
Paid 850 dollars cash for 2 floors, no furniture in the home and I'm still not done cleaning after them. I can't even call it the worst cleaning ever because it wasn't cleaned. I sent pictures of the cupboards that still had the previous owner things in it to her and she said "My husband said he cleaned all the kitchen cupboards. STAY AWAY!!!!!!!
We hired West Coast maids for a deep clean. They were on time, and did a fantastic job. The house looks amazing! Would definitely recommend.
These cleaners do a fantastic job. They are thorough and make sure you are satisfied before they leave your site. They welcome comments and anything you need to have fixed, they do it on the spot. We had them in our place for two days and couldn’t be happier. The de-cluttering aspect of their service is well thought out and flawlessly executed.
this was a house -warming gift to our son and his wife for their first house a nice professionally cleaned home before they move in.. " everything looks super clean". thank you
Excellent experience with first home cleaning. Look forward to using them again.
Great team of women. They are punctual, positive, very efficient and with a keen eye for detail. Every nook and cranny is cleaned. My house sparkles when they leave.
Highly responsive to our needs. Pricing was very fair for outstanding service. Would definitely recommend to residential and commercial clients. The owner is very kind and answered all my questions kindly, even though some were mundane.
I recently had some renovations done causing an incredible amount of dust and dirt in my house. I did a tonne of research looking for a reputable reliable cleaner. I have to say I was very impressed with the work done. The team did a pre walk through and a completion walk through. They were hyper focused on quality and satisfaction. I would highly recommend them. They ensured it met my standard of clean.
We have been using West Coast Maids for a month to clean our office. They are reliable , friendly and efficient. We would not hesitate in recommending them . 5 stars all the way !!
Deanna and her crew came in, promptly and pleasantly. We conducted a walk through before hand, discussed areas of concentration. I preformed a walk through as each floor was completed. Very humble and honest. Quick yet efficient. Our construction had us covered in drywall dust every possible place imaginable. We walked into the home with gleaming floors, glowing walls and sparkling windows. Worth every minute. I will be booking my next clean most certainly.
West Coast Maids is the only company I use and trust implicitly! Deanna and her team are professionals from start to finish. They truly listen to their customer and provide the services required at very reasonable rates. They will not leave your home until you are satisfied. I have been a long-time client and have engaged them various times when physical issues prevented me from keeping up with cleaning. They come over, do a thorough walk-through where expectations are discussed and then get right to work. The deep clean we chose this time was needed and now my home is refreshed and beautiful! The floors are cleaned meticulously without streaks and with extra care for hardwood, the staircase is spotless and I must admit, my bathroom with its once streaky glass shower... actually sparkles! Melissa is a rock star and such a fast, efficient and pleasant person! Her attention to detail is superb. Deanna, is always on top of returning calls or texts. She is the ultimate multitasker and has her business running smoothly. Overall, I can honestly say, you will not be disappointed if you choose West Coast Maids to take care of your cleaning needs. They are simply the best and a pleasure to have in your home!
Very professional ... return my phone call very quickly. Honest . The double checking was amazing. I have used a lot of cleaning companies in the past. But these ladies are the best. Even with my kids and dogs in the way the cleaning was done You will not be disappointed in the quality of service.
Deanna and John did an amazing cleaning of our home before we move in. We purchased our first home in Barrie, and the day we stepped in, the house was terrible, messy, dirty, and smelled unbreathably bad. It's like the people who lived there before us, were there to make the mess only. We called West Coast, and Deanna responded very quickly. After checking the whole house, Deanna was upfront about the amount of work required and how much she will charge for her service. They took two days to do the deep cleaning of the whole house, and they really poured their hearts in it. John did a fantastic job in cleaning dirty carpets, doors and windows. These two people are the game changers. We felt like we're home only after their service was delivered. Deanna and John both made sure that we're satisfied with the cleaning. They did a full walkthrough before they left the premise. I will certainly recommend them to anyone, as they respect their work and they will respect your place as well.
We are a family of four and we have high standards for a cleaner. We have experienced several cleaners that stick to a "superficial" clean without getting to the details. We have experienced quality, professionalism and care with West Coast Maids. Our house is thoroughly cleaned each visit. I would highly recommend them!
You can see that their reviews don't go very far back - that is because they made a new google listing as their 5 star review had plummeted because real clients were blasting them for their shady behaviour. Don't be fooled - the owner is a legitimate con artist. Check BBB and yelp before you consider booking.
Only if 6/5 was a option... I initially booked West Coast Maids- Barrie for a post-renovation deep cleaning. Due to a scheduling conflict on my end I needed it moved up a day on short notice. Needless to say, they didn't hesitate to accommodate my needs and fitted me in to their schedule. My dust covered post-renovation home was left in immaculate condition, as if a massive renovation didn't happen. Deanna and John did a phenomenal job and I would definitely recommend them to friends and family. Their professionalism and quality of work speaks for it's self. If you are looking for a great company to hire for your cleaning needs don't hesitate to call West Coast Maids-Barrie!!!!
Highly responsive to our needs. Pricing was very fair for outstanding service. Would definitely recommend to residential and commercial clients.
Excellent customer service: the owner is wonderful about following up to see how the cleaning went, which has not been the experience of other cleaning companies we had used. The communication makes the difference because the house is always cleaned well - according to our needs. I also appreciate the rate. It's a good deal compared to other companies.
Excellent quality of work..walk through encouraged at every stage..that way the home owner is part of the experience and work is done to home owners expectations...pricing is right in line with quality of work ..staff and owner are more than willing to clean with their products (green) or yours..don’t hesitate to book your cleaning job ...I had a thorough spring cleaning done and have already booked a maintenance call in three weeks
Very affordable, amazing cleaners, they get the job done how you want, super reliable company. Would definitely recommend.
Very professional and pay great attention to detail.. Would recommend them to anyone who's interested in cleaning services!
Great service. Excellent work!
I was in need of a deep clean quickly. Deanna had a crew at my house in 48 hrs. Very professional, punctual and high quality of work and reasonable rates. E-transfer option available for payment and walk through to ensure satisfaction at the end of the job. Thank you! Will definitely use this service again!
Staff were very professional and friendly. The service was fantastic owner does a walk through with you to make sure you are happy. Highly recommend this company.
Deanna was wonderful and very good, I wish I can post before an after photos lol, my home became spotless and glowing like never before l Definitely recommend her and her team
Mellisa and Deanna were very friendly, hardworking, and did a fabulous job. I can’t wait to have them again.
John and Deanna are the most adorable couple you’ll ever meet in any line of precession. West Cost maids deep cleaned our house and made it move in ready. I was so stressed seeing the condition of the house and lso was in doubts that can this be actually cleaned. West coast maids carefully and meticulously took upon each task and deep cleaned the whole house. My Tub and sink were in a really bad share and they made that brand new, If Google had a 6th Star would certainly recommend for that
We hired West Coast Maids to deep-clean a vacant rental property, which was in a dismal state. Deanna and her husband did a wonderful job, they worked hard for two days and managed to turn the house squeaky-clean. The kitchen and bathrooms are sparkling, and the carpet looks just like new - a real miracle, as it was so dirty that we were considering having it replaced... I would hire Deanna and her team any day! A stellar impression!
My first experience for an initial deep clean for our new home and I was extremely happy! Deanna could accept our last minute request and could sent Enako for cleaning help. Enako was on time and did a great job ! Will definitely call them again.
We called West Coast Maids to do a move-out cleaning. We’re on a really tight budget and only wanted the absolute necessities done. Deanna was willing to negotiate with us for a fair price, and get the job done right. We’re very pleased with the work they did. Professional, friendly, and efficient. Will call again when we need cleaning service for our new home.
Worst experience ever Dont ever pay them before starting job.
We had West Coast Cleaners in for a general clean of our house (bathrooms, kitchen, dusting, vacuuming, floors). We were satisfied with their work.
Deanna and her girls are friendly and always go out of their way to ensure that I get what I've asked for. They do a very thorough job, and Deanna supervises the work from beginning to end. Her girls know how to clean properly and deeply with attention to detail. Deanna takes the time to discuss my needs and expectations and never tries to sell me services I don't need. Her team's work is excellent value for money and they are quick and professional while in your home.
My house hasn't been this clean in years these guys are amazing! Such a friendly staff and atmosphere. I'm always in need of a cleaning job so I'll be calling you back real soon.
My cleaning lady refused to make appt, she was on vacation, refused to send any girls. I found West Coast Maids on Thursday, they showed up on Friday next day. My shower floor looks like brand new tiles . I've never seen such detailing in my life without me even asking for it . They even have brooms???????? I only say that because my previous cleaners would ask me if I had a broom , who says that ❓If I wanted them to use bleach, windex wood floor cleaner, etc.. I had to supply it all. They would only supply vinegar and my water. Previous cleaners jipped me, 2 cleaners were suppose to come. Yeah only 1 showed up. Disappointing..The owner charged me same money as if she sent 2 girls . Oh, and let's say you need cleaners over for 2 hrs... West Coast Maids not only beats their prices, they do an excellent job. They actually not only mop the floor they also dust too. Only say that because previous cleaners probably didn't know they had to dust and mop up. I'm a West Coast girl all the way now. You couldn't pay me enough to go elsewhere. Try them once, only thing you'll loose is your previous awful company you had in the past. 5 ⭐⭐⭐⭐⭐ For West Coast Maids ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐????????
I used west coast maids this past weekend for a 2 maid 3 hour clean job. The phone conversation to get the quote figured out was easy and very friendly. THe maids showed up on time and were able to finish the clean in the time quoted and reached my expectations. I am very happy with the overall experience and job that west coast maids did for me. I will use them again in the future.
Love West Coast Maids services.They did a very quality job. I called several companies but this was the first company where I got affordable price quote along with professional service.
I’m so very happy with the work Michelle did this morning. She was very thorough and made sure I was 100% satisfied before she left. I will definitely be using their services again! Amazing place. Highly recommend.
Who knew that there actually are some good, professional cleaning companies available out there? It took me forever to find one but I finally did and intend on using them for a long long time.
Lucky to have found this business when I did as I really had no time to second guess my decision. They did such a good job , my place looked looks fantastic!
I hired West coast maids for a deep cleaning and has been doing my regular cleans since. We had another service but it just wasn't up to par. West coast maids came in and did an exceptional job.
Deanna and her team was amazing!!! They were friendly, respectful of the property, efficient and thorough. We are very happy with their services and recommend them to everyone!
I was very pleased with the service that I got from West Coast Maids the management is superb I booked an online email and my call was returned within 10 minutes the response that I got was professional knowledgeable and well price compared to other companies I decided to go ahead and book Deanna Max John to come do a move-out cleaning for us I was very pleased with the professionalism that I got the cleaners and the manager made sure that I was fully satisfied with the results of the service provided I asked the owner when she arrived who owns Toronto Barrie in Vancouver and she said she did I said what a great on entrepreneur I highly recommend West Coast Maids Toronto Barrie and even Vancouver for anyone looking for a reasonable price cleaning service Deanna the owners the best in the business it takes care of all the clients highly recommended
West Coast Maids are very professional and experienced in their job. I called them for deep-cleaning services and they didn’t leave even a spot. Great job, highly recommended.
Attention to detail. They truly care about our satisfaction. They lift up everything and deep clean. They follow up and make sure you are satisfied. Highly recommend!
Deanna and Melissa worked hard and efficiently to clean my house after tenants left. Their professionalism was superb and they were able to assist with unforeseen issues throughout the day with ease. Will be calling them back !
They did such a fantastic job I will definitely be booking with them again in the future! 10/10 would recommend .
Amazing experience with West Coast Maids. Deanna right from the beginning was very responsive, and answered all my questions. She cares about her clients and is always checking in to see if you are satisfied. Natalia is a super hard worker, pays attention to detail and is very friendly. She did an amazing job at my house, and I had to have her back.
They do wonderful work, can't beat how friendly and professional they are. I had to call them in the day before, it was very last minute. They were capable and happy to do it. No issues at all, left my place spotless.
I had a great experience with Deana and her husband! I want to tell others how great of a clean we got on our 4 bedroom - 4 bathroom home! Highly recommend! Vey quick for responding on email or text! Thumbs up all the way! ????????
I am a single mom of 3 young children who works so my house was in need of a good deep cleaning. The ladies were very sweet and did an excellent job on my house. It was a lot of work! I would definitely recommend them ????
I had West Coast Maids In after a post construction cleaning. The place was a complete mess. The staff from this company are very nice to have a around very Knowledgeable and expert advice they always gave if we had a question Thanks West Coast Maids
Highly recommend when looking for a reasonable cleaning service. The manager that answered the phone. Was very refreshing too deal with. They came in on Short notice and took care of a real messy situation . The manager even followed up with me . To make sure I was fully satisfied with the work completed. Thanks For sending out the cleaning team last minute.
Excellent job! I am very impressed with the cleaning done! I highly recommend their services! Deanna also took very good care of my dog! Look forward to our monthly cleaning!
This experience was horrendous for my husband and I . I was looking for a general cleaning of my home as my son had just moved out and I wanted a spruce up. The appointment was made a week in advance and then on the day of, she tried to reschedule. I agreed to earlier in the day and Deanna arrived with her team . First i will address the cleaning . The girls that were with her worked hard and I was fairly satisfied with the job they did . There were a few things that I wasn’t completely satisfied with but I have had service before and that’s just the way it goes sometimes . Deanna, in the hours allocated for this clean did nothing except talk on her phone and have it glued to her hand . She was included in the price of a working person in my quote and contributed nothing . More importantly I have never ever in all my years of having contractors , cleaners , caregivers in my home had to deal with someone so unprofessional and focused on getting money before the completion of a job. Beware of this company , there is something very wrong with the young lady that runs it . I have since checked the BBB and read all the google reviews . The bad ones are completely accurate and the good ones are not legitimate
I don't normally write reviews but I really had to this time due to overall poor quality of service I was provided. Nice people, really nice... but poor work :( considering the cost of service. Thus, buyer BEWARE :S Details: I hired West Coast for deep cleaning as that was what was recommended by Deanne for first time visit. quoted ~$140 for Maintenance 2 people ~$250 for deep clean 2 people Pros: Deanna is very nice, as well as her colleagues, but I'm not looking for friends. I need detailed oriented cleaner for my house. Con: - lack of punctuality; schedule time was 12PM actually time of arrival 1235 (no biggie sometimes people are late) -start of clean 1245 -3 people showed up vs 2 (I agreed on 2) - quoted $900, $700, $500, $300 to clean my house (I don't have a big house maybe 3500 to 4000 sq ft) no pets, non smoking - but since they were at the house I agreed on $300 for deep clean as there are 3 people. - did not deep clean gas stove of cabinets as requested - did not scrub toilets - did not dust under dressers or tables - did not clean garbage pals or cabinet under counters - I ended having top clean the family room, dusting the banisters and stairs - took work calls while cleaning my house on my time - lack of consistent cleaning in various areas i.e. toilets, stove - did not clean screens on windows - did not clean fridge - did not clean baseboards - was informed that there are different meanings of "DEEP CLEANING" (whatever that means) post clean day - I texted Deanna my concerns. She was not receptive to constructive criticism. I also did not want further cleaning services as they were so terrible. However, she did offer to provide this service. hummm what else can I say. I guess i could screen shot our initial conversation. and post images of the lack cleaning of being done in the house in the 4 hours they were here.
Friendly service and efficient work. Called last minute and they fit me in the next morning! They were prompt and worked quickly. Already scheduled another clean. Thanks again!
Some companies just have it and these guys are 100% one of those great companies. Not because there shiny and have good representation but because they do a good job and get everything done that is asked of them. Very impressed.
I completely recommend West coast maids to anyone looking for a company that is Open 7 days they have my business that for sure
I found this company On-line and write a review for this honest hard working professional company that has my respect and then some. I have a college house and it was destroyed by previous tenants I called in last minute last Friday to be exact and no one else threw to help me out. I reached West Coast Maids office left message and my other line was beeping and it was Deanna calling me back. So she asked how she could belp and I thought great communication skills and excellent approach over the phone. I told her I was in a panic to get the college house cleaned. Deanna asked me when is the soonest you could do. She told me she can get a team out tomorrow so Deanna and her team arrived Saturday last week and took care of it Deanna walkthrough the house while I had her over the phone. She told me Herny my team and I will take care of it I left in her hands. I have full trust in her and her team Her Team Sherry herself Chris John and Karen took care of the entire property Deanna said if you won't be here I will send you pictures and vodeo before the job and after the job. I was.so happy with my house She got the house back into regular shape were i can rent it without any difficulty . Use West Coast you will be happy my word.
Decided to start the new year with a clean house, and as a full time student who also works time just isn’t on my side. Anxious to get started I filled out on an online inquiry and promptly received a return call and had an appointment for an initial clean booked right away. As I was unable to be present the cleaners were amazing at communicating and discussing what needed to be done and what they could do throughout the process (even the cats were impressed). Coming home felt like it was a whole new house. The attention to detail is above and beyond. It wasn’t just cleaning around, furniture was moved out of the way, cleaned under and returned leaving nothing missed. They make decision to continue a regular cleaning service with them an easy one to make. I look forward to making 2021 a better, more organized year. Definitely would rate higher if I could, compared to the company I used in my previous residence I feel so much better about having them work in my home.
When a company shows up EARLY , doesn’t charge extra and finishes the job even better than you expected you kind of have to go online and leave review. This was my experience with these guys. They were absolute wonderful people to have around and they do the job they were hired to do. Can’t ask for more.
I have used several companies in the past, I needed someone last minute and I called west coast maids. Very professional on the phone and accommodating. My husband and I were not home while they were in my house. However any time they had a question I was called which was very re assuring. My husband got home before me and called me to say how clean the house was and that he didn't want to touch anything. I got home and the house was spotless, Im so impressed with the overall look of my house. I will be using west coast maids again as my monthly for my monthly deep clean. I highly recommend west coast maids for anyone who needs a cleaning. Great service from the initial phone call until the day of your clean and after. They give a followup call which no one else does. Thank you again
AVOID these SCAMMERS.. Asked me to pay as I was out of town.. showed up at the house and nothing was cleaned and no work was done and blocked my number after receiving payment. Very in line with the other poor reviews. Positive reviews are clearly fake.
There are not enough good things to say about this company! The staff and owner take so much pride in their work and are very friendly and professional. I had them in to do a spring clean both inside and out and they went beyond my expectations! I will definitely be having them back So impressed.
Just started with this company and have been very impressed, not only with the clean itself but the professionalism and immediacy in our communications. The house looks great every time and feedback and suggestions are welcomed.
Deanna and Mel are life savers they came in and did an amazing job cleaning my house top to bottom and helped me to organize all the rooms and the ladies made my house look like a show home !!!! I am very grateful for the top notch service that they provided for me and my family !!!!!!! I can tell you have have used many different services like this in the past but West Coast Maids will be the ones cleaning my home as they treated us with respect and in a friendly manner and there was no task too small or too big for this crew all I can say is thank god we found Deanne and her crew !!!!!!!!! If anyone needs a reference please feel free to contact me ! O
I am very pleased with the cleaning services of West Coast Maids done in our home today. They tackled a very dusty miss from a ceramic floor reno. Their cleaning results are amazing leaving our home in such excellent condition. I highly recommended their services to anyone looking for a truely professional home cleaning job. Thank you for a wonderful job, my wife will be extremely happy. That is real good for me.
Not a good service, beware of fake reviews. Really bad customer service. The owner called me stupid, then denied it seconds later. I walked in a d she was using her phone, she denied that to. But i actually talked to her while she was texting..... she wouldn't let me talk when. Expressing my concerns. In talking about the owner. Such a bad experience. And the job is not done well, there is a film of residue everywhere. I could go on and on actually. Just beware of fake reviews.
This company is known for the quality of their work. Deanna is pleasant enough to take my calls. When needed two of her cleaners arrived Stephanie and Max and her staff our very professional and very polite. To have in our home and their was an issue with anything Max the supervisor would address immediately no questions asked . I never questioned their work and the quality is always very excellent service to Deal with.
I needed some old furniture removed from my backyard and lawn. I contacted them after seeing good reviews from them online. They are doing their work to the price worth.
Very professional and great service. Easy to work with and gets the job done!!
Everything was spotless after their commandable work. This is exactly what you want to get done with your job order. I will hire them again soon.
Great, friendly, local cleaning company. Have had multiple experiences with these guys and every time I have come away extremely happy with the job that was done.
What I liked the most about West coast maids is employ use safe practices in this covid norms. Thank you team !!
Deanna was a pleasure to have met, she is very knowledgeable and flexible. I was in a pinch with a sprained ankle, and needed my house cleaned before the new owners moved in. Deanna and her crew came through and did an exceptional job! Thank you so much!
Great service best price and they are open everyday
Service is amazing and the prices are fantastic. I didn't have to wait at all as they came right away ready to clean. Would definently recommend to everyone needing their house cleaned!
Deanna was very professional throughout the entire experience. She provided her insurance and detailed information that gave me piece of mind. Now I am a customer for many years ahead!
Amazing employees and owner, great charisma, great value and flawless service. My wife and I had gone with Moly Maids before and they were a disaster. West coast Maids has been a breath of fresh air, literally.
Nice to find a company that doesn’t over charge you and actually delivers. Went through a large number of crappy cleaners before finally stumbling onto these guys. So happy to finally have my cleaners! Will be recommending these guys for sure.
I had a great experience with West Coast Maids the staff and management are a hundred and 10% superb the way Deanna runs her business I definitely highly recommend she's always available to answer any questions I have if I needed something last minute she always takes care of it and make sure I'm happy at the end of the day if it wasn't for Deanna I wouldn't be in the situation that I am in today we'reI recommend the complete team to take care of all your cleaning needs she's the only company here in Barrie that takes care of last-minute cleaning at an affordable price you read some negative and positive but every positive on here is a hundred and 10% I will highly recommend Deanna and her claim company to anybody looking for a reasonable price cleaning service on a short notice clean thank you Deanna and staff you made my life and my wife's life so much simpler
I decided to use this services last minute friendly fun and they did a great service all I want to Thank West Coast Maids
Best deep clean my home has ever gotten by a long shot. Unbelievable work you guys thanks so so much! I will spread the good word as much as possible.
It was a great experience having West Coast Maids clean my house. They are very professional and have reasonable rates. I highly recommend them for any kind of residential cleaning.
West Coast Maids team were on time, worked very efficiently and left our home absolutely sparkling! Very Good work.
The team at West Coast Maids are very friendly, courteous and respectful. They are always on time and communicate very well. They always ensure our cleaning needs are met, offering to go above and beyond the basic service I became accustomed to with previous services. Overall we are very satisfied with the service, professionalism and of course the cleanliness of our home each and every time they come in.
I hired West coast Maids. And based on my experience I can see the quality of the cleaning very excellent her staff are very professional .
Can’t say enough about this great team! The job they did was absolutely the best cleaning we’ve gotten. Already booked my next cleaning for next month!
I had west coast maids out to my house on February 10, 2019. I had called several services on the 9th for a price including independents and house cleaning companies. West Coast Maids was the only person to get back to me and were out the next day. When I got home my jaw dropped. I had them do a spring clean. I was over the moon when I saw how beautiful the house looked. I could never have done what they did on my own. I would highly recommend them. We did a pre walk through and a post walk through. I will be setting up monthly service with them should my finances allow! Deanna did a great job.
We have a new home and we are very picky with who cleans it. We have used other services and they don't come close to the level of quality and care that West Coast Maids consistently produces. They are extremely careful with our furniture and the house is meticulously clean every time. I would highly recommend them!
Hard to say enough good things about such a wonderful group of people. Shocked to see that any one on here ever had a bad experience with these guys as they great with me and my family. Cleaned my home so well that I can’t believe it’s the same place. Thanks so Much.
After contacting 5 other companies, this was the only place to agree to do a deep cleaning of a home I was about to move into. It was left in horrible condition, and we agreed to a price that was reasonable for the work they did. The job was completed within the time they stated and I was pleased with the outcome. I recommend them highly.
Deanna and her crew were excellent to deal with! Prices were unbeatable and their services were beyond our expectations! Highly recommend!
Absolutely awful. They didn’t bring in their own supplies, needed to use all of my equiptment. Then tried to upsell us telling us we booked a wipe down vs. the full clean we discussed on the telephone conversation. We had moved all of our things out and the house was empty getting ready to sell...so we left them alone in the home and must have had 10 phones calls from the main blonde, she made us feel very uncomfortable. I’ve utilized cleaning services in the past and this was by far the worst experience we’ve ever had. They did not seem trustworthy and tried to charge us more on the price when they got there. Would never ever recommend them nor can I even understand how what they are doing is ethical. The website is entirely misleading. Save yourself the trouble and go elsewhere.
We were lucky enough to book West Coast Maids for a last minute cleaning of an apartment we had just moved into. They were friendly and knowledgeable and answered all of our questions. On top of that, Deanna went above and beyond to communicate openly and honestly with both ourselves the tenants and the property manager. She made sure we knew exactly what we were getting and made the effort to follow up to see if we were satisfied. Their level of customer service is truly extraordinary.
I hired West coast maids in Barrie to do a post-construction cleaning since the contractors left a huge mess the cleaners did such an amazing job I was pleased with the level of service that I received we're going to be having ongoing services with West coast Maids I'm definitely a happy customer and I'm very satisfied with the cleaners and the office thank you very much for doing all the hard work that I wouldn't have been able to do in such a short amount of time the service was completely excellent the cleaners were lovely to deal with and overall the complete cleaning was definitely 20 Stars my experience with his cleaning overall was a fantastic experience my experience with other companies wasn't as thorough as West coast Maids I will highly recommend West coast Maids for anyone looking for a top-to-bottom cleaning at a reasonable price thank you very much
Very quick to respond to inquiries, showed up on time, good pricing and very friendly staff. Did a fantastic job and even offered additional staff to complete the job quicker. Will definitely be calling them again and would recommend them.
I had their cleaning service in and they took care of all the cleaning. I needed done. The team leader was very pleasant and very good every step of the way I highly recommend. This company to anyone. they are always their to their to take my calls I highly would recommend them to anyone .
I had a wonderful experience on a move-out cleaning three lovely cleaners came out Deanna Max and Stephanie I didn't realize Deanna was the owner of West Coast Maids she has to walk around so we did to make sure we were fully satisfied with the result of a service provider Deanna says she doesn't leave any job untouched and unsatisfactory that should make sure the customers are fully satisfied with all results of her Services. She's always there to take the calls was more than satisfied to come on here and write a review I highly recommend her and her team to any individual for there cleaning needs Thanks West Coast Maids it won't be the last time I phone highly recommend
Great service by the team very professional in their work Thank u guys.
Owner and workers are awesome! Had done an amazing job! As Well offered to do some extra as a curtesy! Thank you for your prompt response and help!
Super service from west coast maids. They were professional, friendly, and brought this house up to the clean standard it deserves. Special thanks to miss Deanna who was extremely polite and professional.I definitely recommend using this company.
I have used this service today for deep cleaning for first time with great experience. Natalia is wonderful very friendly . I highly recommend this service . Thanks Deanna and Natalia.
Lovely staff. Very professional. Great work!
I recommend West coast maids to anyone looking for a reasonable price cleaning services and especially on short notice
I hired West Coast Maids to do a Move in cleaning for me. I found the Office very helpful to answer any questions I had. They were upfront with pricing and very affordable One of the most affordable cleanings I have ever had. Max and Mila came and Safed the day very pleasant to have in our home. I will recommend West Coast Maids to everyone.
I decided to hire West Coast Maids . Definitely because of the quality of the clean . I received from their awesome staff. Mila & Max are very good at what they do. Deanna has great cleaners working for her . She lovely to deal with over the phone as well as in person . Deanna has been in business for over 20 years and has a excellent reputation with her customers and employees. She hands on with both her business for Toronto Vancouver and even Barrie . My experience with West coast Maids is by far the best that I've ever had. Deanna is even open 7 days a week in the evening time late at night she will staff even take my call that's called customer service. The staff and management here at This company is Bye far one of the Best . On affordable pricing and the quality of the work provided. She is definitely a business professional we will always use .
Always a wonderful experience with West Coast Maids! Accommodating, they pay attention to detail and if there is an issue, they make it right. So happy with them!
I requested a quote from the website late one night, received a response first thing the next morning. That is just one example of the excellent service I received from West Coast Maids. From the personal (yet very professional) service on the phone and at my home, I have come away more than satisfied. I have now scheduled a regular cleaning for my home. Highly recommend!
It was definitely a treat to be work with West Coast Maids.They are great with communication and trustworthy.
The service was five star, my house has not ever looked this clean. They took their time and cleaned it very professionally.
Such a great company, can not say enough good things about these guys.
Lots of great and not so great things on here about these guys so I thought I would share my experience. As far as a cleaning company goes they were great, one call, gave a quote and stick to it. Did the job they were asked to do i am very happy.
Had West Coast maids in to do a decluttering organizing and get my house back into shape I needed a thorough deep cleaning of a home and West Coast made staff take care of it I called the end same day and I had to cleaners at my house within 48 hours Deanna on the phone was very pleasant very professional she took care of my needs right away all I can say is West Coast Maids is highly recommended I will not go with another Cleaning Service here in Barrie they have earned my business and my trust I will highly recommend West Coast Maids Province to province thank you very much Deanna and you complete cleaning team for taking care of everything here in Barrie for us
I highly recommend West Coast Maids for anyone looking for a reasonable cleaning service thanks for taking care of me last minute
I called him last minute Indiana answer the phone and I needed the last minute cleaning done for Saturday I was very pleased with the responsivenessI was very pleased with the response that I got from Deanna and her professionalism on how she conducts for business two of her staff arrived Mila and Max husband and wife team they asked us to walk through the home with them and the cleaners told us they would take no more than 3 hours an I was okay with that with the level of service that I got from the from the owner 2 the staffing management I will be recommending West coast maids to anybody
I have known the owner Deanna for over two years now and she is great. Great with her customers and great with her workers. Never once had an issue with her companies performance. Just last week I had her and her team come by for a two hour clean and they did a spectacular job. Place looks great.
Deanna was able to get a crew of four wonderful and helpful technicians to our home depsite being given less than 24 hours notice. They did an outstanding job, even cleaning the hard to reach nooks and crannies. House is spotless--top marks.
West Coast Maids is a boutique cleaning service I couldn't say better things about the service Deanna and Jennifer's Drive-In customer service and business relationships with their clients I couldn't be happier with the outcome that I had my house was a total write-off until I had their staff in the ladies did a walk-around of what I needed done and they went to it my house was glowing and Shining by the time the ladies were leaving thank you so much for all your hard work West Coast Maids you're my go-to cleaning service
Horrible customer service and they post fake reviews and remove ANY that are tell the truth about their company. FIND ANOTHER COMPANY!
Absolute horrible company, fake reviews, and the WORST cleaning company around. DO NOT HIRE THIS COMPANY!
Fantastic experience from beginning to end. We hired West Coast Maids to come in and do a deep clean on our home in preparation to list our property. The entire experience from the introductory phone call, to the initial walk through, to the final walk through, was fantastic. Deanna & John were so easy to create a connection with, had such an eye for detail, and were so thorough with their cleaning that our entire home shined by the time they were done. They cleaned areas I hadn't even thought to clean, and went above and beyond to ensure we were happy. Baseboards, ceiling fans, windows, screens, appliances, floors, walls (grubby little human finger prints lol), toilet rings, all of the things. Everything was just spotless! To make it even better, they are just nice, decent people, which makes this whole experience a win. We cannot say enough. We hired West Coast Maids off of their amazing google reviews, and had to add, they are well deserved! We look forward to working with them in the future.
Deanna and her crew were ON-TIME and even called in advance to confirm their arrival time!! They went straight to work and moved efficiently through our place! Attention to detail was great all the while dealing with our dog! They got all his hair!!! We now have them coming every week!! Both of us could not be happier with the end results!! Great job ladies!!! If you are in need of a clean house WEST COAST MAIDS are ones to call!! You won’t be disappointed like so many other services out there!!
They did an amazing job cleaning my chaotic home . definitely worth to hire as a best cleaning services provider .
Today Jennifer and Deborah came to my home for the first time. They were absolutely fabulous! Kind, friendly, considerate and did a fabulous job! I am so happy I found West Coast Maids! I highly recommend them 100 percent! I look forward to seeing them every month! Thank you again! Linda
DO NOT do any kind of business with these people. They will try to extort you.
Hands down the best local cleaning service in the area. I have personally had a hard time finding professional cleaners and can now safely say ive found my guys.
Very pleased with the results of the service . By far the best service I have ever had . Thank you to you and your team's .
Extremely pleased theyhad professional attitudes arrived on time and very hard working highly recommend i haven't really trusted to bring in other companies but this company and their staff made me feel at ease with my decision to have them in my home
Needed these guys for a moving out clean of my old place. My landlord was not the nicest person so had they not done a good job I definitely would have lost my entire damage deposit. The maids got in and out quickly and on time. They where great with all the little things I absolutely had to have done and went through a step by step inspection with me at the end to make sure all was good. Very happy with the service, I would 100% recommend them to anyone.
*Warning do not use this company * Worst experience ever, the company lies on their website and I will explain below: -“upfront pricing” I was quoted a price over the phone which I agreed to, but day of owner calls me and tells me my house is “filthy” and starts racking up the price on the phone and telling me it’s a 2 day job. She will not stick to your initial quote so beware! She started me at $350 and wanted $1,000 once she arrived at my house! -once I got home and started the post walk through with the owner she will distract you by constantly asking questions about yourself so you can’t focus on the work done(sketchy) and once I started to refer to their “advertising “ of a checklist on the website which we are suppose to refer to during the post walk through, she got flustered and told me I never ordered their “deluxe package” (lies, there are no posted “packages” on her website, just a detailed checklist of what they do when they clean) she knew I wanted a full house clean, so i have no idea why she started telling us we never ordered her “deluxe package “. -Besides that nonsense, I said I wasn’t happy with the work done, she refused to stand by her customer satisfaction guarantee when I tried to get them to come back and finish another day calling me “crazy” “unreasonable”- talk about lack of professionalism!!!! - I wasn’t happy with the job, because they had missed a bunch of things , I asked Them to come back another day and she refused without being given MORE money!! so they lie about “satisfaction guaranteed “ ensuring you are happy with the work and cleaning until you’re happy. All lies. -they LIE about using “Greenworks” products, so don’t be fooled your house will be done with the safe products you hoped for, I saw the maids carrying Windex, VIM, and pinesole totally false advertising!!! -they dumped garbage bags on my porch and didn’t take it with them, dumped mop water on my lawn which left debris and dog hair everywhere -please do not use this company you will get scammed and the website is false advertising, the owner is sketchy and does not stand by her business and customer satisfaction -she will REFUSE an invoice even after I paid a large amount of money upfront, she actually demanded MORE money from me to get a receipt for the upfront partial price I already paid - I will be contacting the better business bureau I feel so bad for anyone who gets wrapped up with this company due to false and misleading advertising as a consumer -they also have many complaints on the Better Business Beureau for similar and WORSE things than we experienced, go check it out, keep yourself free from a terrible experience Sent from my iPhone
My parents used this service for the first time yesterday (June 23, 2020) and very thoroughly impressed with the quality of clean! Very professional, communicative and individualized to my parents needs. Keep up the great work and thank you for making this so easy!
Thank you West Coast Maids you are awsome. Great job I will be calling again soon. I highley recomend your service to all.
I hired West coast Maids Barrie to do my mother's estate cleaning I called in last minute and I had two of West coast Maids cleaners at my house within 72 hours Max and Kayla arrived on location I'm always very conscientious about the cleaning of my mom's estate my mom recently passed away and Deanna was very sympathetic I'm very understanding over the phone she was very knowledgeable very professional I made sure the job was done for reasonable price Deanna gave me to cleaners at $70 an hour for two people when the cleaners arrived the cleaners asked us to do walkthrough which we did the job took the cleaners 6 hours the house was in I'm absolute chaos mess I was prepared for 2 days after Deanna phone me once your cleaners settled in I was very happy with the price and the outcome that her cleaners and her cleaners did I was very happy with the results that were provided by West coast Maids I will highly recommend thank you very much
Deanna is very responsive and professional. She will take the time to listen to your needs and suggests the appropriate service. Natalia does a wonderful job cleaning. She pays attention to detail and was very careful and gentle with our furniture and belongings. As a busy, working mom - I can't express my gratitude for the assistance! Thank you Ladies!
Did a great job!
Best cleaners in Barrie by a mile! They did such a great job I had to come on here and give a quick review, thanks again!
Best cleaning company by far the Best Out There.
They Came to our home, inspected it thoroughly, and prepared a detailed proposal for the deep cleaning. This level of excellence and attention to detail is very rare to find, and I'm happy as a customer.
I've been using West Coast Service for the past two months and am very happy with them. This is the third service I've used over the last two years. I appreciate the walk-through portion of the service- it's business, and I don't have any qualms giving constructive criticism- the ladies are always happy to go back over something if I am not satisfied. In my experience, nothing is ever 100% but the West Coast team takes care while cleaning and are quite efficient.
Alcona Duct Cleaning received a very kind and professional call from West Coast Maids in Barrie requiring duct cleaning services for one of their clients located in Wasaga Beach. I was impressed at the level of client care and attention that Deanna from WCM’s demonstrated to her client. She thoroughly questioned about how the duct cleaning was to be performed and what the cost would be for her client. I received a follow-up call from Deanna after the duct cleaning was completed. She really cares about her clients and goes the extra mile for them!
Definitely a catch of a company, hard to come across but once you’ve found them and use them you figure out how great they are. Definitely give these cleaners a chance if you’re in need. They will not disappoint.
I wanted to get my clients townhome clean in one day and they responded immediately. Their team was on time and they explained everything that they are going to do. I would highly reccomend West Coast Maids to my friends and family. I think so they are the best in the business.
What a great group of workers. the West Coast Maids team showed up 10 minutes early and got straight to the job. Every inch of my home was left spotless. I had a wonderful conversation with the manager at the end and she ensured me if I had any issues they would be addressed. I was very impressed by the whole experience. Will definitely see you guys again really soon.
We needed a deep clean for all of our common areas and West coast Maids did not disappoint. I called last mi nute and they were able to fit me into their busy schedule. Natalia did a very thorough clean: fridge, baseboards, carpets and bathrooms. West Coast Maidd also has very reasonable.cleaning rates. Will use again for sure.
Excellent service! High quality commercial cleaning. Deanna was great! Flexible and willing to accommodate for specific cleaning requests.
Crazy good service from this small maid company. Very very happy and impressed with the whole experience with them. The clean was perfection definitely calling again in the future.
I’m out of province and needed an immediate clean after receiving photos from petsitters. Deanne was extremely accommodating and put my needs as her client first. She and her crew sent me photos off all the cleaned rooms and we FaceTimed for our walk through, she also went above and beyond in regards to my fur babies and making sure all was well with them.. House now looks immaculate for my return tomorrow.. thanks so much ladies .. you sure helped me out and it is very much appreciated.
The service l have received from west coast maid service has been exceptional their staff has been friendly and has provided detail cleaning throughout my house this will be the third visit to my house and l am having them back monthly. The owner operator of this company Deanna has gone out of her way to provided great staff her demeaner and professionalism shows in all her companies actrabutes.
I was so pleased with the standard of their work. What a great team! so friendly, will be using them from now on.
We have never been so disappointed. Our home only needed the floors done and the counters, the house smelled so much like smoke when we got home it was hard to bare. We were charged for 4 hours and the people next store said they were there less than an hour. Never again.
Deanna and her team went above and beyond any of our expectations! They don’t just stop at basic; they will do it all including laundry and shopping, and all at a reasonable rate! We will definitely be acquiring their service on a regular basis! Thank you from the family!!
The ladies at West Coast Maids are always so efficient and do such a great job! Each time they come we are always happy with their service :)
My wife and I are very busy, and hard working people whom doesnt have a lot of time to clean our home that we bought 2 years ago. We used Molly Maids, but we were both unsatisfied with them leaving with work still to be done, and charging us $100+ per hour. West Coast Maids is a company that gets to know you, and your cleaning needs. They took it to the next level, and were able to give us great service for an affordable price. My wife, and I agreed that we will be sticking with West Coast Maids. We strongly recommend this professional, affordable, family runner business to anyone who wants to see there home sparkle.
I called West Coast Maids for deep cleaning of my home and am very impressed with their services. Very professional and friendly team and the pricing is very fair.
They were wonderful, they were able to accommodate me when it was a last minute call. Their customer service were top notch and the cleaning was fantastic. They were able to clean everything from top to bottom. The price was affordable, I highly recommend their service, they won't disappoint.
They are amazing! Ok everyone, for those who don’t know me, I am a super neat freak! However life gets super busy, and you cannot get your house cleaned the way you want too... Well I have had cleaners before but I always had to straighten up after they leave or even clean something over again because it was not done right. I know it sounds bad but I’m sure other people do as well... Well look no further then West Coast Maids. They are absolutely amazing and for the first time EVER I am at ease and completely thrilled with the results!!! Ok so not only did they see things that I have never realized in my house ... they let me see it and understand why it needs to be cleaned and how. They are sooo thorough that I am in complete and utter shock! My house is soooo beautifully cleaned and decluttered that I am so beyond happy!!!! It’s so wonderful to see and feel your house clean, decluttered and to your standards! I don’t have to do a single thing at all! Ok everyone out there and for those moms out there ...if you are looking for a service that will clean your house like you and beyond this is the company you need! They are wonderful, hardworking and detailed oriented people that know you want to come home to a clean and beautiful home. They have done that and more in my home and I would whole heartedly refer them to everyone including family and friends!!! Thank you ladies sooooo much for easing my mind and giving a clean house back! I for one will be using their service always and forever! They care about what they do and it shows in every step they make in your home????. You will NEVER regret hiring them! I finally found my forever cleaning service????
Very helpful company that do a fantastic job at the deep clean option. My home really needed it and it was fantastic after they were done. Great experience.
I have been looking for reliable dependable cleaners for sometime and was very pleased with Deanna and her team!! They are very prompt and detail oriented. I would highly recommend them!
Paid for a deep spring clean. They left job unfinished. Owner admitted work was incomplete. Guaranteed satisfaction is a hoax and misleading. Promised to come back and/or refund. Never did. Clean re-booked but they didn’t show. No returned phone calls. Collecting CERB while booking cleans and overcharging. Untrustworthy and dishonest.
Friendly and professional staff that do a very thorough clean very pleased with their service and will definitely be using them again
Fantastic customer service, quick replies and a friendly attitude. Service itself is fantastic, very thorough and reasonably priced. AA++!!!
My place was a mess and they did an amazing job cleaning it and even organized all the clutter. It looks cleaner than it was when I moved in 5 years ago. Thanks to West Coast Maids Barrie Team.
Great clean! Deanna is very friendly and professional. Love having a clean home, would definitely recommend them!
Excellent Service! Super quick turn around! Its my first time using WC Maids and I will be sure to call them back for the next job. I had something fall on my plate last minute. I phoned WC Maids last night and the job was done by 11am this morning! Very Reliable, Great Price and most importantly great cleaning job. Place is spotless! Highly recommend. Thank you Deanna and the team.
I highly recommend the West Coast Maid team for any house cleaning needs. They go above and beyond to ensure your house is immaculate!! I have never seen such great work and they now service both my home as well as my cottage homes. They provide services across Ontario, work weekends (a big plus!) and use only eco-friendly products!!! I can’t thank you enough for your exceptional work and outstanding customer service. Such a fabulous team!!!! 5-star!!!!
We used West Coast Maids at two of our properties; we were stuck trying to find someone last minute to come out and clean two properties before a tenant move-in date! Deanna was super responsive and scheduled us in right away. She was extremely accommodating and reasonable with pricing when the cleaning required was bigger than she expected. We will be using them again, Highly Recommended
I had West Coast Maids twice. I checked my Visa after a visit and more money than agreed upon was taken out, a few days later another $500 was taken from my account. That was on January the 30th. I called the owner Deanna immediately and she told me it was a mistake and would be taken care of. After months of lies I finally called the police yesterday and funny Deanna was able to give me my money back. She is the worst business person I have ever dealt with.
Don't be fooled by all the 5 star reviews most are fake...We recently hired Deanna to clean our empty house .Overcharged did nothing she was suppossed to do place was a mess .She lies and tells you the house is disaster ,terrible business ,con artist beware...........
I contacted West Coast Maids in the morning and had the pleasure of talking with Deanna. She was very courteous and was able to accommodate a last minute cleaning for my office. What can I say... they showed up on time, were very friendly and best of all did a great job. I would highly recommend them, and will be using them again.
I had such a great experience with this service and i can't believe Deanna the owner camed cleaned the house she was professional and had great customers service skills i would use rhis companies again in a heart beat 20 thumbs up to West Coast Maids
I would recommend these ladies to all my friends and family , they did an amazing job and I will be using their services in the near future .
this lady ripped off my mom for money even though afterwards we went in to the house she supposedly cleaned and nothing was done said she would transfer money back never did shes a con artist dont trust this company.
Thoroughly satisfied with the service. Excellent job done by Ronda. Pleasant, respectful, polite! Have signed up for monthly cleaning ????????
Great job! I couldn’t have asked for better cleaning service! The girls were very professional and made sure it was the best service they could give. I would recommend them to anyone!
Thank you Deanna! West Coast Maids were a life saver. My elderly parents just closed their home and the prior owners promised a cleaner… but never followed through, leaving my parents with a mess. Deanna accommodated with our last minute booking and ensured my parents had a spotless new home. Thank you again, highly recommend!
They did a fabulous job cleaning!! West Coast Maids is the best cleaning service I have ever used ~ I love them. They were so thorough and exceeded my expectations.
Had a great experience with this company the other day and I have to say I am very impressed with how the whole organization handles itself. They were able to answer every single question myself and my wife had (and there were quite a few questions) without any trouble and managed our concerns with ease. Great overall experience with these guys.
Hired West Cost Maid for cleaning the property I got the possession for. Deanna, She been the best of best what she Does. She been extremely cooperative. Asked quite few times I'm not satisfied from this part could you do this one more time. She did it with a Smile. They did not leave the property until I was satisfied. Simply they are the best cleaning Service I ever had.
Such a pleasure to work with, very professional and very quick and friendly. I can't thank them enough for making my house look amazing! I would recommend them to anyone, 5 star service, thanks again Deanna and Max
I cannot say enough positive things about Deanna and her staff. Deanna was super helpful and answered all of my questions. It was my first time using a cleaning service and I needed a deep clean of my house where my elderly parents live. They are unable to maintain the house and I work quite a distance away so coming to clean isn't an option. Natalia showed up on time (a few minutes early in fact) and got right to work. She is such an amazing worker and my house has never looked better. I am a long term customer now and won't look back! Thank you so much Deanna and Natalia you did an amazing job!!! I would recommend this company to anyone and everyone looking for some cleaning assistance!
West coast maids does marvellous work and everything was done on deadline west coast maids will be hired again
I am very satisfied with West Coast Maids’s cleaning service. Their employees come in to do their job and they get out quickly after doing a very satisfied job.
I hired West Coast Maids Barrie do a move-out cleaning last minute nobody else came through except this cleaning team Deanna was very professional over the phone I decided to give Deanna my business because she was very on point she cared about my concerns so I decided to go ahead once their cleaning staff arrived Max and Mila the husband-and-wife team did a thorough top-to-bottom cleaning I couldn't ask for a better cleaning Max arrived mila arrived I showed them around the house And the house was completed within three and a half hours I was very happy with the level of service and the care that went into my home even though it was a move out cleaning I was very appreciated of the communication in the customer service I received I will highly recommend West Coast Maids do anyone looking for a reasonably priced cleaning service last minute thank you Deanna thank you Max and thank you Mila for all your hard work
West Coast Maids were amazing! They cleaned the entire house spotless, were punctual, extremely professional, kept me informed of their progress and confirmed fair pricing prior to starting the work. They even texted me pictures of the cleaned home, and asked the type of cleaning products I wished for them to use. You can tell the team really cares about the work they do. Thank you!
Fantastic experience! They answered the phone right away and were able to book me in the very next day. I needed a 2700 square foot house DEEP CLEANED. As we were getting ready to rent it out again. Deanna and her helper Melissa did an amazing job. Showed up on time. Thoroughly cleaned the whole house. Including windows, blinds, appliances, cupboards ect. Me and the new tenant were both very impressed with the results. I will be using this company again and are now considered my go to for cleaning services in the Barrie area.
Love the atmosphere these guys have around them. Very happy and very professional all the time. The cleaning job they do is absolutely top notch and much better than I had expected going into it. I have and will continue to recommend them to everyone.
They had a team of 4 working on the cleaning of a rental house for 2 days straight. very professional and good quality of work. highly recommended.
West Coast maids delivered an excellent move in clean. The house was fresh and thouroughly cleaned from the cabinets up. The windowsills were spotless and sparkling. Melissa did a great job. Could not be happier with the service! Would 100% recommend.
I had one of the worst experience with this cleaning company, i normally dont leave very negative reviews as i know the negative impact on a business, but i had to do this as i am very disappointed with the service i received. When i contacted them i received a quote of $150, but when they showed at the property, they doubled the price to $300 , they took advantage of the situation knowing that i had guests checking in after 3 hours! After negotiating we brought the price down to $200 for 3 hours work, they refused to start the work without advance payment, so i did pay $200 +HST, they end up finishing the cleaning job in about 2 hours and 15 minutes, I never received any credit back, talk about being a trust worthy company!! I received negative reviews from my own clients, the guest that were checking out complained about this cleaner showing up before their check out time by about an hour, they felt they were being kicked out where I numerously told this cleaner not show up early at their door. Also i received a negative review from the next guest who checked in, complaining that the fridge was not cleaned at all and it has bad odor and stains. and the worst thing that i had to chase them for about 2-3 weeks just to get an invoice, i got the run around and every execuse in the book, and when i received the invoice after 3 weeks, it looked like a simple paper showing one line of the total amount of $226, since i paid HST the invoice had to show a break down of payment. then i had to chase them again to make sure the invoice shows the HST as well. .Absolutely a disaster experience, just be careful when hiring this cleaner.
Very professional and thorough cleaning service.
Best cleaning I had. We had a move out cleaning done. It was very thorough. Did a walk through after the job is done. Very satisfied.
As a cottage owner living in the city, it is imperative to find a cleaning service you can also trust when you are not there. That is what we found in Deanna and her team at West Coast Maids. With a five star clean, her customer service goes far beyond. Deanna knows her craft and it shows it the quality of work put forth by her team. Her unfailing communication through a thorough report of what was needed, and a photo report of the property post clean really put our minds at ease that we selected the best service, even being so far away. You will not be disappointed with West Coast Maids. They are some of the best in the business.
I was very pleased with the level of service and the professionalism that I got from West Coast Maids Barrie I called in on short notic and I had to cleaners at my house within 48 hours the person that answered the phone took my call around 8:30 in the evening and I was very pleased that she answered the phone and ask me specific questions about my cleaning so I decided to book the service when the cleaners arrived on location cleaners asked us to do a walk-through so we did of what had to be completed in our home the managers that came told us the house would be fully completed within 4 and 1/2 hours but she actually got it done in a matter of four hours for two people for a spring cleaning price that I paid for my spring cleaning was the price that doubled for another company I used prior the level of service and the professionalism that I got from West Coast Maids is truly unremarkable this is your go-to cleaning service if you're looking for a reasonable cleaning service at an affordable price no one will beat their prices thank you very much for all your help
Went to use West Coast maids, talked to the owner who was nice and established that we would do a deep clean in our house. The morning of her employee showed up 15 min late due to wrong address which isn't a big deal. I did a walk through with the employee which I explained to her a few things to focus on, as she asked me to pick out a few things as everyone is different. After the walk through I told the lady that I was going to be out of the house for the day and we established that I would come back at 1pm to do the walk through and pay. 20 min later I check my phone and I had 5 missed calls and 10 texts from the owner saying we need a deposit (which she never told me). I made sure to call her back as soon as I seen the messages to say I was going to come back and give the money. While on the phone she said her employee had a family emergency and we would have to reschedule which I completely understand as family comes first. After that was said, the owner changed her toon and started saying that I made her employee feel uncomfortable and she felt like i was wanting to leave the house and didn't do the walk through (which is false). She was extremely rude and confrontational in the conversation and as the conversation ended she said I don't think this professional relationship would be a good fit. My reply was I agree and that I was going to leave a review on her business. She then texted me after the phone call to say that if I left a bad review that she would return the favor and review my business- all text messages have been saved for proof of this conversation. Ive never left a review on anything but thought people should know how this company operates. I would leave 0 Stars if I could.
I had the pleasure of having Deanna and her crew come to my place. Even though it was a last minute booking,they showed up on the Holiday Monday. They came a little early to do a walk thru with me to go over what had to be done. They were done with in the time frame they promised, and their price was more then reasonable. We did a final walk thru and everything was cleaned to my satisfaction. I highly recommend them to anyone.
These cleaners are top notch. I have bbeen using them for several months and find them very thorough. They are always ready to go the extra mile. Try them you'll love their work.
DO NOT HIRE THIS SERVICE. THE GOOD REVIEWS ARE ALL FAKES. When I hired Deanne, I told her I saw some of the bad reviews about her being on the phone the whole time instead of cleaning. I asked her to send two employees and I did not want her to clean the house. On the day of, she shows up and says she and another man will be cleaning. Then my husband dropped in mid way through and she was on her phone! I then send a text to Deanne saying please use your time to clean rather then conduct business on the phone. She than text me a bunch of rude texts. When I arrived at the house, 30 mins prior to the end of the allotted time she was already packing her car. I then inspected the house, she did not clean the stove. She left sticky substances on our floor. The bath tub had a film of soap scum, the list goes on and on. Deanne owns the company so there is no recourse other than sharing your bad experience online so that others do not hire this service. Bad customer service and rudeness should not be rewarded with any more business. CHECK BETTER BUSINESS BUREAU. THERE WERE 9 COMPLAINTS IN HE LAST 12 MONTHS. MINE MAKES 10!!!! WORST SERVICE EVER!!!
The service i got from West Coast Maids was extremely excellent. From the phone call to the booking . To my cleaners showing up I completely highly recommend. West Coast Maids Vancouver or Barrie. The management and the staff our very professional all I can say this is your go too Cleaning service. Always kind
Arrived a half hour earlier than expected, but otherwise the clean was great and very happy with the service overall!
West Coast Maids saved the day by providing a great deep clean at an affordable rate. We will definitely use them again! Thanks
Followed the recommendation of a friend and used this company and I am so glad I did. House has never looked this good. I have since and will continue to recommend them to everyone who asks.
Had a great experience with these wonderful ladies. Not only did they do a great job but they were also just great people to be around for a couple of hours. I tend to talk a little bit to much and that can cause delays but they managed to do the job on time even with me chatting away. Great job guys.
I am very excited to say West Coast Maids came in and took care of all my cleaning needs. Max & Stephanie from the Barrie Office was very accommodating to what my needs we're I was very pleased with the professional cleaning that was provided. I was mostly satisfied with the results that were and when the cleaners took me for a final walkthrough. I am more then happy to take care of West Coast Maids.
Always feels and smells like a new house! They pay attention to the details.