Reviews of Hudson's Bay (Cleaning Company)

Doreen Reimer

Poor staff and selection

Dale M

Needs a major renovation, feels dingy and cramped. Staff are nice.

Julie May

Great service, small store, but they maximize the space well. Great customer service on the beauty section.

John van Bockxmeer

Quaint and I found something I liked. Can't ask for much more.

Stefan Jackulak (Stef Jack)

Amazing

Richard Portugese

I love shopping at the Bay! This store is small and does not have all that I like to browse but it was still a great experience during Covid-19

lunaxamante

Hudson Bay in banff is the best Bay to do your shopping. It's well organized and they go above and beyond to provide the best customer service!! Hats off to Lvz, pinky and Frances and most of the employees for your best customer service behavior!!!

Kent Pederson

Not as great as the ones in calgary

Dhaval B

Good Canadian General Store..,,,check for sales though.

Cole Kutschinski

Your standard Bay store in terms of pricing and atmosphere. Though it is substantially smaller in size than most of their stores.

Prabhjeet Grewal

Love this store. Wish they had more Canada gear in stock for my size, though.

Jeremy Regoto

Best place for shopping ???? manager is so good and supportive ????????

Nadine Delorme

Intriguing store. Canada's oldest store in Canada's oldest National Park. Gotta love history!

Claire Robert

They have a different variety for clothings. A good store to stop and buy

Chris Riehle

Nice store iconically Canadian

Valentino Morella

The Bay and Banff. Made for each other.

Vic Mach

ok for shopping

Sumitt Naikare

Good selection higher prices

Harbir Binning

This store doesn't carry any children's clothes, except for the overpriced stripes brand and even then only for infants. They will lock the back door early on you and stand at the entrance 1/2hr before they close to tell you not to come in. Worst of all, they don't share their bathroom with the public so don't come in here if that's all you are looking for.

D.A.J.

Terrible service

unrealsithlord

Ordered online. Never came and no refunds.

Faye Serafin

Multiple brands and nice staff

Amanda Jamieson

Very pretty things

Scott Lang

Nice clothes and very helpfull people.

Chelsea Baerg

I'd rather go to the bay in banff, than trip it to Calgary

Matthew Ruttle

Quite fun

Kasey Popadynetz

Small HBC but great prices and availability

James Coburn

Great selection of products at very reasonable prices. Was pleasantly surprised.

Catarina Fattori

Interesting store located in old building

dianne davidson

If looking for boots for winter they dont carry any in store

Kris Weatherbee

Love it good sales on !!

Rick Tibble

They had a great customer appreciation evening.

jf brochu

Very small therefore small selection

Josh Lienhart

A convenient store downtown to shop at. However they have less brands at this location than at other ones like the one at Chinook. The staff were very helpful though and didn't leave me to search for something they didn't have at this location. They provided some other good options as alternatives.

Sushil Datt

Happy helpful staff. Good inventory and great sales! Go in and just hi. Banff hospitality and retail are suffering terribly ????

The Spider

(Translated) Bought a lot, the prices were better than expected. Very expensive here in the Netherlands. (Original) Heel veel gekocht, vond de prijzen meevallen. Hier in Nederland erg duur.

Danna Weatherbee

Went to find a men's shirt. Had to hunt someone down for assistance. Seems kind of rude as if we were an inconvenience.

Crissa Rosales

This Bay is a fun store in Banff

Dave Oliphant

Good quality of clothes, a litle bit expensive.

Tracy Eriksen

Very interesting store...especially the clearance section in the "basement"

William McMillan

I got a shower curtain at $55 after 30% discount last week, unfortunately I found out the original price is only $50 at the different store. So I went back for the price match, and the male supervisor smiled at me and said he had nothing to do it's what it is. No apology, nothing. I don't care if they're the same entireties, I just know it's Hudson's Bay Home. I chose you for the lower prices and reliable quality. But now you're telling me the same item, same Hudson's bay, but 2 prices with such a big difference (almost $30 difference)??? That's really really ridiculous. I got all my home furniture at this store in January, but I swear I will never ever go back, that's VERY terrible experience.

Harry Hao

I like the fact the you can still buy the authentic Hudson bay clothing. they also sell the cashmere Hudson's bay scarfs which is something i think everyone should have.

Chris

Consider this Bay a walk in history with a modern feel. Items are typically high-end. Tons of Bay blankets, wool jackets, Bay socks, and other high quality, recently manufactured items you would have expected out of a Bay in 1950. True, the selection is limited. However, the feel is still of a Bay that intends to provide service and quality instead of just a convenient place to buy clothing.

Kelly Gibbons

Very expensive items for tourists.

A Person

Small store great staff ,very friendly and helpful

Paritosh Sharma

Amazing customer service by Rachelle in Banff! You rock Rachelle! Nadine ;D.

Joanne Block

Mainly because of their location, this store is severely under inventory for Hudson Bay. But I have used them when needed something quick.

Canadianexplorergirl

Great place

Rahim Hassanali

Had downstairs but not handicap friendly.

Rebecca Pinup

Good store, just didn't buy anything this time.

Alyssa P

Pretty small, but have different aesthetics

George Palmer

First sales lady that we needed to beg for help to find our desired product was barly helpful, a struggle to get her to point in the direction of just men's ware. The lady at the til who was training another was supper kind and knowledgeable.

Our RV Adventures

Lots of great souvenirs found. Good prices. Found lots of things.

Enaiyat Ghani Ovy

There's so much sale, loved going there for souvenir. Friendly employees too.

Errhka

EXTREMELY HIGH PRICE$ Very narrow selections!

Robert Follis

Clean, following the social distancing very well. Well spoken and polite staff.

Star Lord * Avenger

its a historic clothing store that provides a diverse range of clothing options

Color of Paint Time

This is my favorite BAY store in the Calgary area. I usually find good $ Sales $ here.

Ali Kamal

Shop til you drop.

Benjamin Chàgúzàghà

Great store with very friendly and knowledgeable staff. The MAC girl on the cosmetic side was my favourite

Alexander Esguerra

Cynthia at the makeup counter helped me pick out a new perfume! She is super knowledgeable in helping identify scents and what works best for your skin. 10/10 go see her, she knows her stuff!

THE LAW & ORDER UNIVERSITY

Suitable size for a small town, have satisfactory number of collections for each department. Very friendly and accommodating staff; always love to visit it being a local.

Heriberto Lopez

Banff Bay great deals and great service

vinanti jani

Love this place!

Ra Vi

Love the Bay, no kids section in this store though.

Darija Norkevičė

Excellent

Syed A H

My favorite HBC store to shop at.

Matthew Ni

Can always finds things at this Bay that I don't see in Calgary.

yukihiko noguchi

(Translated) We came there for bedding. The gentleman helping us was very friendly. The price is not that nice, but what do you expect from a place full of tourists (Original) We kwamen daar voor beddengoed. De meneer die ons hielp was erg vriendelijk. De prijs is alleen niet zo nice, maar wat verwacht je van een plaats vol met touristen

Dan Berty

A friendly woman was helpful in the cosmetics department.

David McGarthland

Sad its closing great store

Steve from Banff

Nice store to shop around at, good selection of clothes, and various other items

J Granger

Was looking for a pairing of pants on a cold raining day didn't have what I liked in my size (M). They had smaller and a lot is sizes larger. I didn't buy anything here.

Karen Graham

Too expensive for me..

Patti Sinclair

Great place to shop

Lichi Liu

(Translated) It is worth a visit because it is a bit different from the souvenir shops around. (Original) 周辺のお土産屋さんとは一味違うので、寄ってみる価値はあります。

Rob E

Thank you so much Francesca and Santos for their exceptional help with my return today!!! They made it very easy for me and it was very much appreciated!!!

Jean Pulley

The smallest Hudson's Bay I've ever visited. The basement ceiling was very low even for someone who's 5'10"

Davy S.

In town on a work conference and forgot to pack my running shoes for the gym. On google, I noticed that the Bay was having clearance specials on just that. This location was noted to have some in stock, so I ventured the 25 minute walk through the cold to get some shoes. I was then told by one member of staff that shoes were held at the back of the store. When I couldn't find them, I was told by another that they actually don't carry running shoes during the winter. Please update your inventory online so this does not happen again, though I doubt it would. They did have good sales on shirts. About the only positive. I cannot give less than three stars as the staff were friendly and the store was clean.

ruba mirza

Always great stuff and deals. Please its 100% Canadian

Raem Quijalvo

I perpetually have the worst customer service here. A dept. manager actually started walking away from me in the middle of my question. Hate that I'm still waiting on a product to be re-ordered instead of letting me return it. Worst place to shop.

vince hume

Lovely department store, great for gifts.

robert bastarache

I have ordered some women's perfume last Nov. 30. I received an email from them that one brand of the item I ordered is no longer available and that they will refund the money in the next 6 days. Its been almost 16 days and I am waiting for it. When I try to phone the contact number on the site no one is answering . The record message says "all agents are busy".....Does it mean goodluck on me if I ever get my money back?

Jon F.

It's okay

Stacie Johnson

I love the Bay. This one is surprisingly larger than one night expect for Banff Avenue! Loads of Canadiana.

JARRETTRYAN

Very neat and quite.

latrice lehman

Ok

carr Mendoza

Smaller touristy version of Canada's iconic dept. store.

Angela McGuire

They have awesome deals for fall / 50-60 percent off from top designer clothing / plus has store promotions can get an additional item for cheaper price / the only bad thing is that they have more awesome stuff for women than men so I got my girlfriend,mom and sister a winter jacket at a discounted price.

Tina Thorne

Good options for everything

Natalie Chen

Great to have a department store in Banff! Not a particularly large range, good if you need to buy an essential item you accidentally left at home

Michael King

Typical Hudson's Bay in a stunning setting! Great experience.

Stewart Mortensen

Love the tops I got

Darrell Bogdan

Excellent customer service. I am always very happy to be served with Hudson Bay employees. They are always welcome . Never been embarrassed. Good job.

Bev Knorr

Old times not forgotten

glynis hart

Not bad considering how small it is!

Theresa Finley

Great location if a bit dated decor-wise. Banff doesn't have a lot of department store options, so this is pretty much as good as it gets. Decent inventory, but the prices seem higher than other Bay locations.

Andrei Ilioviciu

Hudson’s Bay Company - For all the Canadian Tradition in its history, you need to make sure you fly the Canadian Flag ???????? and the Provincial flag outside of this location. Today it was neither represented by either as both flag poles were bare on the outside. ??? It is a resort town and well travelled by Canadians and tourists from around the world. A Canadian flag has always flown proudly above this location since I’ve ever known. Where did it go? Will it fly proudly again above an Iconic Canadian business at this location regardless of who currently owns the Bay? It’s all about Tradition and being proud of a store you manage or work at. As employees you should notice the details. I suggest you pay attention to the details as loyal shoppers always watch how the business is doing within the community. Please represent the community proudly as the customers have supported the business over the years. Fly the flag ????????

Veenu Duggal

Met the GM Francis she's amazing. The store needs a little TLC but the staff are great.

Mountain Madness

The quintessential Original Canadian outfitter. Picked up some Hudson's Bay blankets for $25 each on Bay days. That's a really good deal. We passed on the $7500.00 canoe. Maybe next time? Some other great deals here and for sure worth stopping in while in Banff

Liz W

Love their clothes

Stacy Vanderburg

Great selection of clothes, reasonably priced and good sales.

Salvador Treviño

So much classic Hudson's Bay items... very classic store

Marilyn Feeg

High quality goods. Great store. Recommended.

Joanne K

Very good deals! Specially if you come from Ontario, this is so awesome

Marloes S

The bay in Banff

Andre Pop

Nothing special

Jacqueline Spicer

(Translated) Four words in the world (Original) 人間仙境四個字形容

Jas Dhaliwal

Basement clearance is good, expensive HBC pricing on main floor. 6 foot ceilings at best downstairs so watch your head.

Volle Kanne

Best clothing shop on Banff. Amazing deals if there's a sale. Custom line of Canadiana.

Katie Harris

Alright for shopping, but no washrooms

Marsha Durkovich

Gorgeous friendly greeter staff. Couldn't ask for better. Stayed 6 ft away and interacted well with my small daughter. Basement is stacked full of winter jackets and I found the perfect one at an ok price!

roger simmons

If you ever get lost and scared in this store, their staff is typically very friendly and can help lead you to the exit. It's very large and confusing

Anna Bambury Laforet

Small selection of men's wear but a very well kept store

greg Or

A place for Canadiana for over 100 years

Douglas Curry

Expensive but it is hudson's bay - the staff is very friendly and the store is clean

Jacquie Bauman

The environment is refreshing and family friendly. We'd a wonderful time here!

Kinh Trinh

Love it

Melvina Bear

Nice store, they have more than HBC merchandise, we found a few items for Christmas gifts. Worth a peak. The canoe was $7,800, didn't buy that.

Cliff Wilson

Some other things are not much cause money

Yohannes Zelleke

This department store is a holdover from the 60ties and it's charming, cramped and steeped in tradition. It has the feeling of a bygone area and the limited selection at times reminds me of the olden days, a heightened exclusiveness intermingled with dedicated customer service and old fashioned store keeper skills. Perhaps this sounds a little stuffy for some people but these are also the people that shop here for rock bottom bargain prices never to be seen again except for maybe a bad yelp review or to return an item they bought in blind haste.