Reviews of Molly Maid St. Albert (Cleaning Company)

Dakota Stout

What a lovely company and amazing people! Always have confidence in their services getting done 100% with the best quality! Definitely recommend to friends and family

SamIsSquishy

I was very impressed with the quality of cleaning services i received last week. I will be happy to recommend this company to anyone. Thank you Molly Maid!!!

Lauren N

Amazing! Thank you so much for your hard work. Highly recommended.

Sheryl McGuire

UPDATE:After speaking with Tersia, who called me to discuss, some things were ironed out I think: a promise to make it more clear that the "Terms and Conditions" are further to the conversation on the phone will help I think. Also we agreed upon a change to the time we were charged for. "I had 2 cleaners come in and charged $150 to do a kitchen and bathroom in an empty 2 bedroom condo. That did NOT include cleaning behind fridge and stove or oven cleaning (read the Terms and Conditions to find out that you have to have them pulled away from wall and must spray oven to get those services as nothing was mentioned at the meeting), no windows to clean, interior of medicine cabinet was missed. Also the bathroom and kitchen floors were not cleaned. You are assured that you are "charged only for the time they spend", but I was charged for time that they weren't there for. The satisfaction survey that came later was simply if the cleaners had done a good job, which they had (with exception of medicine cabinet). What would I say to Tersia if she asks about this, is why was I told it would be "bath and kitchen, in and out, top and bottom" without mentioning about the appliance pull out? And how do they work around appliances in the middle of the room in a small 7.5'x10' kitchen anyway? Also why was I charged for an hour and a half when cleaners were only there for an hour and 10 min? When I see the other reviewer was charged only $80 more for a whole house I am baffled. Would like to hear from Molly Maid."

Ginnie Algar

They were very efficient

John Mak

The owners are awesome. Great people to work with!

K Quilichini

This business is under new ownership. The new owner is awesome. She is more then willing to go above and beyond to keep her customers happy. Would highly suggest giving this company a try!

Katherine

I had 2 cleaners come to my home for a move out clean, it took them 2 hrs for an 800sq foot house + basement and cost 230$ tx incl. just like they had quoted me on the phone. Perfectly priced for an amazing job, really friendly and hard working staff. I walked them though the house at first to let them know what to focus on, baseboards, fridge in and out (it sparkled when they were done!) And they did everything perfectly. Would definetly recommend, they didn't even charge an out of town fee like all other businesses. Thank You!

Dale Short

Been a customer for many years and they have provided consistent quality service. On the rare occasion where something "wasn't right" they promptly made it right. Top marks to my current cleaning team Aimee & Paige.

Nouhad Haymour

I absolutely love this team. Kindest, friendliest bunch! They are efficient, great customer service, accommodating, honest and easy to work with. They have helped me so much ever since I had my baby, so glad I found them ❤

Julie Morrison

I would like to just give a big thank you to the team at Molly maid St Albert.. they were so professional and thorough I could not have asked for anything else. They were very friendly efficient and did what they said they were going to do.. I highly recommend this service for they are the best out there

Jason Cox

My house looked amazing after Molly Maid left, the ladies were very friendly, professional and efficient. I will make sure to recommend Molly Maid.. I had a very pleasant experience from the moment I phoned and spoke with the owner and then the ladies did an impressive job. Thank you Molly Maid Saint Albert

M McHaffie

I just spoke with Bibiana and she's absolutely wonderful! All my questions about Molly Maids services were answered promptly and professionally. I highly recommend checking into their services. Thank you

T Leonard

Very impressed! Used them to clean my parents place in St Albert while they were on vacation recently and was blown away by how good a job they did... Might just have to get them over to my place! Good job crew!