Reviews of Molly Maid NE Edmonton, Sherwood Park & Fort Saskatchewan (Cleaning Company)

Heather Eigner

I have used Molly Maid for move out cleans and have been very impressed with the service and the customer service. I will definitely be using them again in the near future.

Becky & Gary Wooldridge

We have been using Molly Maid for 10+ years. Christine and Rita are a great team and we are very comfortable with them taking care of our home.

G.M. Cardinal-Janisch

We used Molly Maid for move in and move out cleans in our rental properties. Each time the teams were thorough, detailed and professional. Top notch work. I highly recommend their services.

Lisa Fedirko

I had Molly Maid come in to do a clean before my appraisal. There was a LOT of work to be done. They were able to get me in quickly so I didn’t have to delay my appraisal. They got the job done perfectly. Top notch. Very satisfied. Love the attention to small details.

Brenda Elder

Nancy and Adrianna have been cleaning my house for years now! They do a top notch job of cleaning ( better than I could ever do). They are quick and always so friendly and happy! I love coming home to molly maid days with my house super clean ! As a working household, it’s a treat I will never give up! Would highly recommend molly maid due to their professionalism and high cleaning standards! Worth every penny!

Randy Saueracker

Sharon & Kim have been cleaning our home as a team since February, while Sharon has been with us for at least 2 years. Sharon and Kim always do a great job, friendly and professional, allowing my wife to feel good about them helping out while she works. They come by once a month, and do a good clean of the main areas of our home. We have a couple of 4-footed family members who always greet the ladies at the door. We trust them, they do a wonderful job and the guys like them too!

Matthew B Canil

Good cleaning and good value.

Christopher Kuchuk

I'm moving out on Saturday the 31 from a place I've lived in for 3 year and 9 months and I was a bit concerned about my exit walk through.... Being a single parent of two teenage kids, working the hrs that I do, I find it hard to maintain a clean house. Needless to say I was a bit on the embarrassed side of the spectrum. The cleaning techs made me feel comfortable and they did a spectacular job cleaning the unit. I will recommend them in a heart beat. Also I will continue to use there service on a regular basis. They are professional and very reasonably priced for the service that is offered. Thank you for your excellent work ladies. If you read posted reviews ,then you know who you are ????

Hélène Gendron

We really appreciate the work Christine and Crystal do in our house every week. Both are reliable, competent and work with a smile. Thank you Christine and Crystal!

Gabriela Radu

This is a very reliable company with dedicated people ready to meet your needs. I enjoyed their services for the last nine years, and my house looks like new all the time. For such wonderful services, look no further, try them and you will very satisfied.

John Sieffert

Molly Maid has been helping us with cleaning due to an illness in the family. Nancy and Adriana today were quick and friendly and did a really excellent job at our place. They especially and Molly Maid in general do an excellent job.

Cheryl Dies

Savanna and Shauna did our move out clean, the house looked like it hadn't been lived it. The landlord was also impressed, asked who we used so he could make referrals. THANK YOU Molly Maid! Well worth the money for the peace of mind.

Kyle Neufeld

Booked a move out cleaning. Was quoted 2 hours, and was invoiced 2 hours. Move out inspection was the easiest I ever experienced, all items were better condition than move in. I see some negative reviews here regarding service, and would like to mention that I experienced the opposite - calls answered on the first ring, communication was clear, and they followed through on everything. Good listening comprehension and great senses of humor, and flawless execution. They might have improved since getting other folks feedback, or (more likely), the folks who used them and had bad experiences were part of the problems they experienced. I see a lot of people who give bad/unclear instructions, and they get reap what they sow. Communicate clearly, be polite, have fun with it, and you'll get a great result.

Patricia O'Neill

The Molly Maids did a great job cleaning my home.

Dave Kachorowski

Good people doing the job

Joy Husel

Nancy and Adriana have been with me for about 3 years now! They are fabulous! Their cleanings are spectacular. They are very careful with my belongings and take care of the little things. They are good with details and so good with my dog! VERY committed ladies!

Lanita Schreiner

I made contact with Molly Maid for cleaning my home and was sent a checklist to get an estimate. I responded immediately and heard nothing further. I contacted Barry Hudson several times and no response. If their customer service is this bad when they don't yet have your business, I sure didn't want to find out how bad it would be after. Don't waste your time, move on.

Dale Erickson

We are long term customers of Molly Maid. We have had many different cleaners over the years and have found almost all of them very good at their work and very personable. Currently we have Lindsay and Kyla who rank up there with the best we've had. They do a super job and are always pleasant and willing. They're keepers. .

Jacob Van Vliet

Poor cleaning. Poor service. When followed up, the office said they would get back to us with more information and to schedule next cleaning. No response for a week. When I followed up again, no response 4 days later. If there was a zero star rating, I would give that.

Mary Hitt

We have had Molly Maid staff clean our house for years! Nancy is super! Very professional and accommodating service.

Brigitte Hegar

Sharon and Kim are very pleasant and reliable and always very efficient.

Gerald Leckie

Staff were professional and did a good job cleaning my home.

Lori Holmes

Aimee and Paige have been cleaning our home for a several years now. They are very professional, provide a thorough clean at a quick pace, respond to notes that we leave, are super careful with our girls toys/stuffies and leave them cutely organized on beds, and are careful to keep our cat safe and out of closets. We love having them here bi-weekly and appreciate their hard work in keeping our house looking amazing!

Susan Nimmo

Sharon and Kim have come to me regularly for some time, and always do a fantastic job! They are pleasant, prompt and efficient. I could not wish for better help. I also trust them implicitly.

Paul B

Awesome Job. I let my kitchen, bathroom and the small hallway become neglected for too long and just had to get someone in. Everything was fresh, clean and sparkled and they even did nice little touches like my kettle, coffee maker and toaster oven.

JF Weir

No follow up after my contact. My house was already cleaned by another service before they called me back. They need some help with customer service obviously.

Pamela Desjarlais

I have had Nancy and Adrienna for 7 months now they are super friendly and always do an excellent clean. They are awesome and I always look forward to seeing them come to clean my home.

Sherry Loates

I am giving this dreadful company 1 star because I think the cleaners themselves are doing the best they can. Dealing with Molly Maid has been a negative experience since Day 1. I was overcharged (double) on the first billing. Tracey - office staff - told me that I said things I didn't (that the cleaners were there for 2 hours), I was sent an invoice this month that I already paid, the office staff is consistently rude, and my house today was only partially cleaned. Someone should teach someone in this company about Customer Service. Run, don't walk away, from ANY dealings with them!!

Linda Huffman

Nancy and Adriana have been doing a terrific job of my clean for years! Recommend very highly!

Joyce Webster

AIMEE and PAIGE do a great job on their monthly cleaning my home.. today I asked for extras as well as the usual cleaning. A section of bathroom wall needed to be washed, and was. I also asked the girls to move my stove out and clean under it , all the way around it and the wall around it as well as the extremely oven ( i have bee unable to do these things for a long time .) After AIMEE and PAIGE were finished and gone I looked in the oven -- I WAS AMAZED - THE INSIDE OF THE OVEN LOOKED BRAND NEW -I didn't think it was possible.. Molly Maid is fortunate to AIMEE and PAIGE in their employ.

Douglas Pratt

Cleaners did a poor job, so much so we have refused to work with them again. Never received a bill from them (even after asking) and then they send for collections. Terrible service and follow up. Every other cleaner we have used has a follow up call after the first. Would not recommend.

Jan Chalk

Nancy and Adriana do a wonderful and I so enjoy a Friday after they have been when everything is bright and clean. They are always pleasant and I consider it a real treat to have them clean my home.

Nancy Maguire

Rose and Ashley have cleaned for me in Spruce Grove since October 2019. They always do such a nice job and are so friendly and cheerful. And they spoil my dog beautifully. Glad I have them to take good care of my place. Thank you!

Peter Schrock

Rose and Ashley are very friendly and efficient. They do a great job cleaning the house. My mother is really pleased with the job they do.

Lorraine MacDougall

Ami and Paige are the best cleaners, doing extra tasks like folding towels professionally on the towel bar and throws on the sofa, looking out for my cat (he doesn't like the vaccum), and taking care with my breakables. The 2 of them are always smiling when they come thru the door. Thank you!

Cee H

Poor customer service. I've tried emailing and calling the main email which says Barry Hudson but is always signed off by someone else and I can't get a call back, the one time someone answered they said they were closing and to call back next week, with very little phone manners. Moving on to another cleaning company.

Ian Montgomerie

Nancy and Adrianna have been cleaning my house for a very long time. They are professional, helpful, do a truely excellent job, and are just very nice people.

Tony Mueller

I found Molly Maid to be a fabulous choice. The staff arrived on time, was polite, and listened to what I needed done, and got it done. They were very professional in the execution of their duties, and completed them in a very timely manner. I would not hesitate to call them again when needed, or recommend them to others.

Janine Mryglod

We love our cleaning day with Molly Maid!! The ladies on Route 16 (Michelle and Natalia) are the best!! They are very friendly and professional and do a wonderful job cleaning our house.

Susan Sanders

Anyone who believes they are past help should at least call Molly Maid. We are a busy household and between multiple jobs, pets, and elderly parents, housework gets embarrassingly neglected (we joked that we had a pack of rabid frat-boys living with us). We hesitated to call in any help because of the clutter we accumulated. We were under the impression that the disorganised state of our house would discourage any agency from assisting us. Molly Maid sent us 2 exceptional ladies who supported us, did not judge us, and said "we can add one room at a time until you are happy". We started with the bathroom the kitchen and the landing, and now in addition to those rooms the dining room, the living room and a bedroom that are de - cluttered, clean and functional. We are looking forward to having our house back and we will continue with two or three week maintenance into the winter.

Diana van der Stoel

They do a fantastic job and go above and beyond.

William Orpen

Sharon and Kim always do a great job on my place. Happy to have them.

Judy Feltham

Very pleased the clean that Sharon and Kim do. Had my placed painted last year and the painter made a comment that there was no dust on the door or window frames. Wow! So enjoy my clean home when they leave.

Chris Odding

I have had the same cleaning crew cleaning my house for over a year. They are friendly and very professional. I find they efficient and do an Immaculate job. If they have extra time the will do extra things such as spot washing my walls.

Michael Brisseau

Quick and professional service

Michael Mach

We booked a week in advance a quick one time cleaning for 2 hours for a party we are hosting this weekend. I filled out the form requisition online and received a call shortly after. I told them that we needed cleaning for the Friday and he said he will call us back, he never did. They did however sent a checklist via email asking us to fill it out. I completed that right away and sent it back with no news. I called them this morning and spoke with Michelle and she said she will look into it, said her "computer was slow and will call back." They didn't call back. I'm disappointed by the lack of service, a lack of professionalism and a lack of accountability by Molly Maid. I will make sure that everybody I know do not go to them for business.

Angeline Worobetz

My place Shines,THANKS to NANCY & ADRIANNA who clean monthly. Cleaning is hard work but these lovely, professional ladies are quick & thorough, even with Covid_19 restrictions. No detail is overlooked & all things are left in their chosen place. Important & appreciated with my handicap. They make my life easier.. I would give these helpful, cheerful ladies more than 5 stars..

Stephen Walker

Sharon and Kim always do a great job cleaning my home. I always get a heads up the day before they arrive from Sharon and they have been cleaning here for about a year. Keep up the good work.

Maxine Kolodychuk

Excellent service. Christine was super!

Irving Smith

We are pleased with Nancy and Adorana as they do a great job cleaning our resident. They are professional and we are comfortable with them working in our house.

Sharon Taylor

Nancy and Adrianna did a great job cleaning my home. They worked quickly and efficiently and tended to details that are important to me.