Reviews of Amre Supply (Cleaning Company)

Steve Schweiger (Pirate Steve)

Good prices, great selection

Scott Schroeder

Great service. Have helped me out with finding the right part for my furnace as well as other appliances when I really needed it.

Roy Schmaus

I have had no end of trouble locating the correct size charcoal filter for our Samsung over the range microwave oven so took measurements and did a web search. Found the same sized GE filter in the Amre web page, ordered it, just received it and the filter is an exact replacement.

Jim Hassell

I ordered a refrigerator fan motor from them on 17 December and it is 3 January. I still do not have the part. I tried calling and the only way I have been able to contact them is through online chat. Not only was the part expensive and the shipping expensive too but I could have hand crafted the part and driven the part myself by now.

Gary Bouwman

Very helpful in helping me find the closest replacement to match my discontinued oven gasket. With a very minor modification I was able to make the new part work. Other suppliers simply told me the part was no longer available and I may need to buy a new oven. Amre great customer service saved me a bundle.

Rick W

One of the best supply houses in Edm.

Reg Belyea

They have the parts you need.

Megafloyd _

Great renovation supplier.

Mona M

Next day delivery in Edmonton. Great!

Orhan Sunay

Excellent no fuss service. Linda is great

Henry Lang

A lot of choices, friendly and efficient staff. Fast service even with the covid regulations bring followed to a T.

Steve Babine

Ordered a shower valve 11 days ago and have received zero information. Edit as a reply: Then change your website to say back ordered for over a month instead of in stock.

Dustin Evans

Great stuff. More on the commercial side. So I would think better quality then the same type of stuff at places like home depot or Rona type of store. Just set aside 20-25 minutes to purchase your stuff at the end. Kinda puts a bad taste in your mouth after. It’s funny cause small businesses like this wonder why people just go to big box stores. So yea if you need a few things set aside an hour

Geoff

I Needed a new Motor for furnace. My wife took in the motor. These people sent my wife and son AWAY because I didn't remove the motor from the furnace fan case. I didn't know exactly what I was doing - but instead of HELPING her and taking off the case ONE BOLT - they SENT HER AWAY. Don't trust your family to these people I've never been so offended by a company in my life.

elijah t.

Very nice people, will recommend this store all the time.

Kenny Charles

I was informed this evening from my son that the manager, Brian was mocking the speech of the deaf employee at the 11413-120 street location. My son was also being harassed for being to quiet which i assured him that it’s ok it will improve…that’s until he told me about the mocking. If you are the owner, I will let you know that this incident is not ok and I intend to go to social media and the government agency that deals with this and any new agency that wishes to take this on until Brian (the manager) is held for his actions. I’m shocked and disgusted.

Kash

Very helpful and knowledgeable on parts needed for what I was looking for and will recommend them to all my friends

Robert McLeod

Absolutely the best way to order plumbing parts ever! Ordered and shipped the same day. Parts were exactly as ordered! Parts arrived two days later! Awesome!

Gerry Gysbers

Had a very easy-to-order experience via the chat facility ... all parts found quickly ... dead on! Thank you so much, Sthefanya Rojas! Great service, excellent experience!

cynthia goossen

Great staff

Robert H

I called a few days ago to speak to my friend who works at Amre Supply downtown. He put me in touch with Briley Carlson who helped me with my plumbing question regarding the replacement of a relatively older Moen Bathroom Faucet. His professional opinion really helped me out and I will be going there in person when the cartridge truly needs replacing. Awesome service advice. That's why I shop there.

Jean Marc Bourdage

Always helpful with everything and very good people to deal with

Shantell Scragg

Great selection of products. Excellent delivery service.

Cameron Umeris

When they have it in stock there my preferred supplier! Thanks again for another awesome experience.

ctiebs

Great help and excellent service.

Mekonnen Belayneh

I have dealt with Amre supply for over 20 years to get my appliance parts, the parts personals in front desk always welcoming and knowledgeable compared to theircompetitions in Edmonton. Also I witnessed especially one sales associate by the name Jess Mckenzie his service exceeds expectation efficient service. With no exadurations, he has the ability to serve three customers while the other ones are helping one. Well focused in his customer service. Ten stars for him. This review refers to Amre supply on 120 st. Edmonton.

Weebee Painting

Horrible service and philipino man was very rude and unhelpful....

John Semeniuk

Well this place is amazing. I got what I needed and saw where to go for a lot of needs. Prices are fair and cheap on some items. Clean bright and Covid ready. I was very happy with my trip there. I got parts for my dryer. They have all your filter needs and rubber glove needs plus all the special house remedy’s

Gil Reynolds

Great staff and product lines

Larry Grams

I have worked with AMRE for many years now as a maintenance professional and am very pleased with their stock and knowledge of parts common to the industry. Well done people! I mostly use the downtown branch.

Josh Haughton

They play a key role to the success of an apartment building. We are always ordering something from them, especially the weird odds and ends. It always amazes me to find out they have that piece I didn't think was possible. Like an exact replacement for the stove leg that broke off, or a perfectly fitting replacement grill for a 50 year old bathroom fan, or that really old closet knob that you're trying to match, or that cap that covers the valve stems sticking out of the wall above the wash sinks in the laundry room. I don't know how many times I've said "Hey, did you check Amre? They have x in stock.." 1 Year Later: I wish I knew they sold fire department lock boxes before having paid much more to a locksmith..

Quinn Bender

I had ordered a belt online and had gone into the store to pick it up. Unfortunately, the inventory was incorrect and was not in stock. Trevor had spent a good amount of time check high and low. He apologized profusely and had said he would have one expedited overnight from Calgary to make it right. It is extremely rare these days for someone to go over and above like Trevor did. It in fact, the part arrived less than 24 hours later on my doorstep.

Carley Haynes

Easy to access with a great range of parts. Helpful and knowledgeable staff was much appreciated!

Jennifer Wanke

The customer service here is above and beyond fantastic! Their staff are extremely helpful and kind. They patiently answered all of my questions and provided me with all of the answers and products I needed. After having gone to several other places in the city and not having any luck with solving my issues I am very glad someone recommended that I try Amre Supply.

Bryden Schultz

A great place for plumbing needs and more. Make an account to save some money. Helpful staff

Valérie Klikach

I came here for cleaning supplies and oven cleaner and was floored by how kind and helpful the workers were. Probably the best customer service I’ve ever received. You’ve won a customer for life.

Sean Wright

AMRE Supply is a poorly run operation with very poor customer service. They do not have time for their customers, and will not respond well to issues or respond to emails, nor will they communicate in writing as they are "too busy". I placed an order for Degil Odyssey N95 Disposable Respirator Masks, 20/Box 74002AO back in June when it was listed as available on their website. I had sent numerous emails well into November which received absolutely no responses. Whenever I called in on a monthly basis to check the status of my order, the delay was blamed on the pandemic, and they routinely told me they are "too busy" to provide customers with order updates as they "receive over 20,000 orders". I kept waiting patiently hoping one day it would actually ship. Today, in November, over 5 months later, I called again to follow up, and spoke to "Edward" (?) who suggested the product is no longer available and will never be replenished, and my order would be cancelled. II do not know why anyone would do business with a company like this which is more than eager to take their customers money and not ship a product, and is too busy from receiving "too many orders" to provide status updates or cancel when a product will no longer be available from the manufacturer at any point in time. Amazon, Best Buy, Walmart etc. are all presumably much larger, and seem to have no issue doing this. Poor service all around.

Charles Lewis

Very prompt and knowledgeable service

Kalvin Reierson

Had a warranty return. The staff was super helpful and processed my return quickly

Terry Keizer

The gentleman serving me was nice, but there seemed to be a disconnect between the information on line about stock and what there actually was.

Aldo Trombetta

Great service and selection.

Bob Washington

Good service and knowledgeable staff, fast too.

Eddee B

Nice a huge place for an appliance parts and supply.

George Bradford

Fairly comprehensive inventory and helpful staff make it my primary source for maintenance and appliance parts.

Kevin Osicki

Reasonable prices and well stocked. Had the part we needed and available for quick pickup. They are still open during the covid thing for pickups.

Kyla Hermary

Such a great experience. I get judgement for being a woman who knows how to fix stuff. But not here, Jacob behind the till was super knowledgeable, fast, friendly and efficient at his job. I was in and out with what I needed in what felt like minutes. They offer parts at a fraction of the price of other places around the city. My dryer is very thankful.

Drew Melvin

Pretty chill workers there, short and to the point. I was in and out within 5min once I got some help.

TheMervK

Awesome, great place to get supply, property maintenance supplies. Great knowledgeable employees!

Dennis Gane

Service, service, service. The customer service rep assisting me (Jake) went above my expectations. I had purchased an item last year at this store to fix my water tank. I ended up replacing my water tank rather than repair it. A year later, I needed a bathroom fan motor, as I still had the part previously mentioned, I decided to return it. I was not expecting a credit, I was more concerned with adding to environmental waste. Someone else could use it! Jake said it's an item they stock and gave me a credit towards the the fan motor. Now that is great customer service. I will also say, I could have got the part I was looking for on Amazon for a little less. Please, readers of my reviews, during these Covid times, support your local businesses. Great job AMRE

Emanuele Bulfon

The workers are very helpful.

Lorraine Killeen

Great service today the gentleman was excellent got the product necessary

Thallanor Rasmuson

Friendly and knowledgeable staff. Great inventory and great prices.

Glen Mason

I have shopped here many times and I am always impressed by their extensive inventory and knowledgeable and courteous staff.

Bos Ma

I left a store called Reliable Parts angry, because the lazy and rude staff in Reliable Parts was too lazy to put in any effort to help me with some very generic microwave hood fan filters, even I brought my old ones to show them. I then thought of AMRE, and went straight from Reliable Parts to them. I was greeted by one of their helpful staff. I showed her my old filters, and she took out her measuring tape to measure the dimensions, and looked into her computer. Within a few minutes, she came back with the right kind of filters. From now on, I know where to get my parts!

Feature Wall

Excellent customer service. Returned item without receipt and even lowered price on the item.

Dustin Gould

One of the best parts stores on the city .... Always lots of stock and of you have weird old items that need repair ...this place probably has the parts

David Johnsen

They had the right parts for me to fix my own furnace quickly and correctly. No one else had the parts but Amre did. Very knowledgeable and helpful. You can save big $$$ with the help of Amre. Mike A. is a great parts person and everyone I have dealt with here is great.

Mark Johnson

Checked them out for the first time ever. Got toilet parts and dishwasher parts. Amazon would have taken weeks for shipping and would cost more.

Peter Costa

Very helpful, unable to find what I was looking for but the effort was excellent.

Rollie Thomson

Needed a drain pump for an old Bosch dishwasher, I was going to buy a new dishwasher but they are so pricey. I found this company they had one in stock shipped it, fixed in a couple days. That is so awesome my kids are in heaven now. LMFAO

Joron Lai

Fantastic service! Got a 5 inch knob with keys with ease. If anyone has it its them. Highly recommended place for any home needs.

Seit Isetsoh

Friendly staff

GMO Electrical Services

Huge selection of parts, staff is always helpful.

A.B. Sewing Machine Repairs ltd.

Wonderful customer service. Mel Mendoza is always going the extra mile. Thank you Amre Supply!

Rob

I hate giving this place a bad review because it always has everything I need but they have inadequate customer service. Don't bother trying to call this place. No-one will answer. I've tried to call a few times and sat on hold for almost an hour before hanging up. I learnt that the trick with this place is to check online for what you need, see if it shows it's in stock, write down the SKU and take that to the desk guys upon arrival. Once you get in the store, the front counter guys are very knowledgable and eager to help. It's crazy that a such a good store couldn't be bothered to pick up their phone.

Adam Snider

Helpful staff who know way more than the average hardware store employee.

Dan M

It can take a while to receive parts in that are not in stock.

julius quilala

Bought replacement parts of an old bathroom fan model...no need to buy and install a new assembly. Twas a great help and huge savings. Give it a try @ Amre!

Peng Li

Experienced some troubles with our GE fridge over the holiday - it doesn't cool. I was able to identify a faulty evaporator fan by yesterday, Dec. 28th. Tried to search online and only found AMRE has one in-stock (although I was not quite sure whether it is the identical model). Ordered it and selected in-store pick-up. Drove to the store the first thing in the morning today. The staff are super nice and helpful and they helped verify the model number for me. Replaced the fan and the fridge works as it is supposed to be. It has been frustrating with a faulty fridge and now it is all fixed. Thanks! Peng

Steven G

Theyve been extremely helpful everytime I've visited. If they dont have a part or cant get it in for me theyll look up any substitutes with everyone else in town or the internet.

Werner van Eeden

Edit: Updated as issue was resolved. Placed an order online for in store collection on Saturday morning. It shows as 22 units in stock. It is now Wednesday evening and I still haven't heard from them....

Chris West

Top notch service, knowledgeable staff, and great for hard to find parts

Jack Hernandez

Great and prompt customer service

bryce928

Really good prices and always have the odd ball stuff I'm looking for.

sandeep bains

One stop shop for most of your DIY projects

Alberta Jeff

Great Service! I took my oven element in there, he looked at it, said that's a Whirlpool 109 and went and got the part. quick and efficient

Cam Jenkins

As a commercial property manager located 4 hours away from the closest store, I am always amazed that I can place an order by 2pm and the next day before noon it is at our local post office. I love the prices, the service and the website is really pretty awesome when you are trying to figure which part to order and you cant get to the store to compare the old part to the replacement part. Thanks!

Eric Martin

Awesome staff. Pretty much everything under the sun

Ray Burgess

I prefer Amre over plumbing wholesalers because they treat you better. Great service friendly help.

Arnaud Lacombe

3 weeks without a single update after an online order, take all their sweet time to cancel my order, arguing "they're gonna call me back". Refuses to refund me and hang up on me... Incompetent and unprofessional.

Jordan Patrick

Parts guys are very helpful

BULLDOG

Great???? They sent me to the right store lol

Ian Gates

I actually left their store in a better mood than when I arrived. Granted, they have a huge stock of parts. They also have plenty of parking and wheelchair access. The weekend staff was crazy pleasant to deal with. Singing, laughing and just really getting along.

Christopher Gagnon

Your one stop shop for filters and plumbing supplies!

T M

Helpful staff

Kristi Hammond

Very easy online order process, and great service from Karrie in customer service in helping change some information on the order. Was looking at ordering direct from manufacturer, but there was obstacle after obstacle. AMRE made the process quick and easy, and the complimentary pick up in store is awesome. Thank you!

Alan Pugh

Knowledgeable staff. Friendly & courteous.

Nathan McLellan

3 stars is only based on horrible phone system they have and unfriendly staff memeber I keep getting stuck with) Amre is the place you go when you need something everywhere else doesn't have. Their website is usually pretty accurate, and list their available parts which Is awesome!! If you live in a fast paced world, don't waste your time using them. I like to order parts before I get there. (Service Plumber) Their phone in service is Horrible. Takes longer to get ahold of someone than driving down and getting parts yourself. Can't really fault them, but their wait lines are always really long. Mainly customers wanting the staff to figure out what they need, rather than calling a professional or figuring it out themselves.

pankaj kishor

Awesome place you can find all your industrial need.

Jonathan Hretsina

1st time there today. Great place and great customer service. Will definitely go back again.

Matt B

I work for a very large educational institution in the city and out of frustration with regular suppliers wait time and lack of stock I decided to come in today. I was not disappointed! Amre will be a first choice moving forward, not to mention the overall savings was roughly 60% of what my regular suppliers are charging. Also the staff are great and virtually no wait time at the counter very positive experience.

Himansuroy Nataly

Large, new space of business.

Ben Cochran

The 3 stars are for the fact that they carry pretty obscure stuff that would need to be ordered online otherwise. I always prefer to shop locally when I can. No stars for customer service, that's for certain. Let me explain: I was in today as I recently had some unpleasant sewer backup issues in my house. After spending hundreds on a plumber to determine a broken backwater valve flap was the issue, they suggested I visit amre supply to ask their customer service team for help identifying it. Me, not knowing anything about backwater valves, clean the flap up with bleach, bring it along (so they can look at it and help to identify what I'd need), and ask at the counter. The man I spoke with proceeds to expect that I'd have knowledge about backwater valve/flap sizing (which of course, I don't). Berates me for a minute about it, then checks for his largest size (as the ones on their shelf were all too small), and it's not in stock. He was really rude about it, when all he'd have to do is look at it once and either measure or estimate the size based on what was right in front of him. You'll recognize him by the one that's wearing his covid mask under his nose...

John Pelechosky

I purchased a fluorescent light from Amre but two weeks after the installation the light cover came off and fell to the ground, cracking. I contacted Amre and the manager immediately rectified the situation, offering to replace the cover and/or the entire light. I picked up the cover from Amre and the fluorescent light was as good as new. Amre offered great customer service as good customer service is what truly makes a business! Thanks Amre!

William Ferland

Great place for maintenance supplies

stryker man

Had a question for a gentlemen stocking shelves and he was polite and helpful, as was the man working the counter. Will be happy to return here should I need another appliance part in the future.

Nancy Schmuland

Ordered a bottle of degreaser. It was a super easy order process. I was alerted via email when my order was ready to pick. Picked up with no problems at all! Will definitely be using ordering a few more items I need.

Virginia Esteves

My husband and I were just at the store and want to warn people of a bate and switch! Four products all the same, in the same spot with a price tag of $39.99. Product came up $64.99. We brought it to the attention of Jess that the tag read $39.99. He told us the tag did not match the product and for that reason he would not honour the price. On the tag there is no info resembling the product other than the price, clearing stating $39.99. It is law that if a product is less than $10.00 and the price tag is wrong the product is free. If the product is over $10.00 they have to honour the price on the tag. All consumers beware! Because of their lies and unprofessionalism we will not shop there again. We would have given them zero stars if that was an option given! Part two: Store manager Brily reached out to talk with us about the situation we had. Brily looked into this matter in a professional manner and we are now satisfied with Amre. Thank you Brily for your professionalism and concern in this matter. We appreciate all you've done. A side note, we recommend that any inconsistencies should be handled through management and not through employees. Thank you!

thorn5235

Great customer service

Margaret Hagel

Poor company - takes your money, no updates on orders just excuses and lies, save you self some grief shop other places online and give this amre a pass. double down recent emails confirm that this company (online service) is a joke you should see the from this customer service reps -clueless

Patrick Davey

Walked in, they had the part I was looking for, the man at the till laughed at my bad joke, good store.

Fred Moody

Incredible service! I live just outside of Edmonton. I have put in orders one day and received them the next via Canada Post!

k ll

Anyway I can, I try to buy my parts locally to support local businesses over buying from next day delivery amazon or walmart delivery. I've been buying from AMRE for over a decade now and usually received service you would expect to get from a retail store. I'm not a huge fan of their counter top service where you need them to get a part for you. This morning I went to get replacement parts (capacitors, etc) to replenish my supply of HVAC system components used when servicing client sites. It literally took 14 minutes for the service guy to get a fully stocked (6 according to their inventory) capacitor. I don't know if he was having a smoke or coffee break or a conversation or just forgot about me. Anyways, I didn't want to complain so I just thanked him and went on my way. I was late for a client appointment because of it. Look, AMRE, I make the effort to support you guys because it's the right thing to do. I literally pay 10% to 30% more over buying from Amazon Prime's next day delivery service and also lose their no questions return and exchange policy. For that 10-30% and the drive over to your place, please don't make me wait at the counter for 14 minutes (and another 3 in line). At least come back and tell me what's going on and let me decide to come back at another time. This way I don't look stupid in front of my client arriving late. It's not professional of you. Also, FYI, this review was written because this wasn't the only instance I had extended time problems with your desk. I wish there was another way you can do this. For now, I'll be going back to Amazon and reliable sourcing, there shouldn't be any excuse for making a customer wait that long for one common part that's instock. Thank you for reading.

Mark B

My fridge died last night, looking online, this was the only company to have the parts to fix it. I drove down to get it, but forgot my sheet with my part number. The sales rep was super helpful and understanding and found the right part for me. Thanks

Roy Laundrie

Let you know when I get there

Park Place

All the best great people And no it has not changed still the same guys and service.

David Lesik

Knowledgeable and professional staff great place for appliance and plumbing parts

Roland Feist

Ordered a replacement fan for our Bathroom,quick,easy and a good price.Ordered on July 12 at 1pm ,received next day delivery, awesome! Part fit perfectly,.

Valerie Campbell

Little bit of wait but service was great

Michael Ryan

The

Stephan D

Exceptional selection, prompt service, my go to for any parts in the city.

seabass233

Knowledgeable and helpful staff.

Justin Meyer

Good service, they don't have what I needed but it's a rare part. Seems like they have pretty much everything else

Chris Mani

Spoke with Ryan regarding ordering a part for an Lg fridge, his customer service is very poor. I would advise him to read google reviews posted on this site and provide the level of customer service described by so many others- I certainly will not be dealing with Amre anymore.

Keith Wright

Amre once again had a very unique part in store that I was looking for and able to pickup within one day. Great job!

okallup

I am leaving this review to warn potential customers about rude comments from a man working at the counter whom I was told is named Mike. While purchasing a part from another polite sales associate of Asian decent, Mike butted into the conversation to tell me in a rude way: "If you install the part, you cant return it". Confused, because I didn't even ask this person anything to begin with or bring up the topic of returns, I then turn to my sales associate and ask him "I assume then its alright to return the part if I don't install it?" To which Mike then butts back in and responds "What are you even doing here then??" while laughing to himself. What absolutely horrendous and unacceptable sales behavior. A real slime ball that took a pleasant interaction I was having with an associate and ruined it. If management wants to rectify the situation, i'll update the review. If not, they've lost me, and anyone I know looking for appliance parts, as clients.

Rostislav Kappel

Very nice and helpful staff and clean store.Well stocked.

Wilma Pelech

Super great service..friendly and fast. Would recommend this company for sure!!

Connie Pauls

The gentleman was very helpful.

Antonio Hernandez Huetos

Nice people, wanting to help and with knowledge of the business

Justin Laurie

Was looking to order parts but concerned about delivery. Phoned customer service and was told if I placed the order right away same day shipping would be applied and I would receive them Friday as I was only 30km from Edmonton and the parts were in stock. Nothing arrived Friday leaving me without a fridge all weekend. Phoned Monday and was told that it wasn't approved (Credit Card was already charged in full on Friday) but that she would approve it and they would arrive by end of day Monday, they did not! Phoned Tuesday and spoke to another customer service rep who checked the tracking (Never sent tracking info to me originally) and said it was coming from BC and was on truck for delivery today. I asked for the tracking number and when I checked it the parts hadn't even gone out until after 4pm Monday! Top it all off parts arrive and I install the motor, phone in with a simple question on the airflow/motor direction and could not get an answer. I ordered from AMRE on the advice of a friend and for saving around 1% over Reliable on the parts themselves. Sadly, AMREs shipping was more and all but eliminated that savings, plus they didn't deliver as promised twice. Lesson learned, should have picked the parts up myself but was willing to pay for the "convenience". Honest customer service goes a long way, I feel like I was a long way from getting honest customer service from AMRE.

Jordan Dykstra

Great place

Paul Bruce

Very helpful Chat service to access parts. Was fast and efficient. I will use this service again.

Obaidah Yaghi

Best customer service ever!!!

Google User

Good place in town for parts for appliances and garden hoses and things like that. Little bit pricey though. Needed a small door clip for my dryer and ended up having to spend over $10. ????

Vince Carnovale

Very good service.

Ty Ashby

This place is terrible I was on hold for almost an hour and still no one answered the phone. Aside from getting in a vehicle and driving there. I dunno how you would go about talking to anyone for help.

Jebran

UPDATE: I finally got a hold of someone. They were not particularly helpful, but I got my answer regardless of whether I liked the response or not. Still a pretty frustrating experience. ORIGINAL: I absolutely cannot get anybody on the phone. I have called for multiple times over the past couple of days, and I keep getting the "experiencing high call volume" message and have been left on hold for half hour or longer. I also haven't been able to get any response from their online contact form yet. Does this location still operate?? It might be easier to just drive there and talk to someone in person - too bad they are only open until 5:30 so only a short window after work to get there. Super frustrating.

Stephanie Selman

Amre itself is a great store. Has everything you need. Even that weird part that you can’t seem to find anywhere. And the staff know what you are talking about, very knowledgeable ( at least in this instance, the south Edmonton location is) Although, I called the downtown location. Asked what kind of item they would recommend for this particular task I was doing ( I needed a y shaped fitting that could be for either hose/pvc etc. Anything except the 45° lateral wye pvc fittings all the stores have). ANYWAYS. Instead of helping me, or transferring me to someone who could help, I get a “what we have on the website is what we have”. Thanks tips. I did my best and searched names and descriptions as best as I could. But I called you for your hands on experience of items in the store. Maybe I missed something online to help me in my search. But you were no help. It may seem petty. But that was horrible customer service.

Randy Phillips

Every thing u need

Lillian Anderson

They stock a lot of things

Randy Johnson

All the staff are welcoming. And pleasantly eager to please and work hard in maintaining the rooms and facility

Monica Lynn

Found what I needed, staff was helpful

Chris Green

Very helpful. Needed a part for my furnace and they were very helpful even right at closing time.

Attila Zatyko

I always buying there.

Sean Etchason

Update... Greg took the time to call me and asked questions so we could understand what happened. It looks like the part I ordered was out of stock so their fulfillment/shipping center canceled the order. For an unknown reason the cancellation wasn't communicated thought the AMRE computer system to me via email or phone call. Greg found an alternative item that would work and is getting it to me ASAP! Thank you Greg you turned my lemon into lemonade; much appreciated!!! On 9/22/2020I ordered a tub drain (in-stock) online and paid with Paypal and expected to get a tracking number/receive the part within a week. on 9/28/2020 I called AMRE and spoke to a customer care representative. She explained that from what she saw on her system the order had been canceled. I explained that I did not cancel the order, did not receive a refund (that both my bank and Paypal show I have paid in full} and received no communication from AMRE that my order had been canceled . I am now stuck without the part I need and no one knows what is going on. I left a voice message for the store manager "Greg F" and am awaiting a reply. Talked to someone at the store and they have no idea what happened... AMRE clearly does not value their customers I do not recommend doing any online business with them

Calvin Rose

Lots of selection for anything and everything. From light bulbs, to appliance repair parts, cleaning materials, light fixtures, exit signs, emergency lighting batteries, tools, Milwaukee tools, plumbing parts, Door parts.. . On and on.....

Dalton Spradling

We ordered flapper that their website said they was in stock on Feb 10th 2021. We never received order but was charged. Called today April 19th 2021 and they was going to ship today. We cancelled the order and is not sure if we will get the refund.

Sandra Finley

i love amre. i started coming here when it was recommended to me by my friend in the painting business...she used to buy all her supplies here. it is my go to place for most anything you need for plumbing, electrical, cleaning supplies, household accoutrements, etc. the guys/gals behind the counter are great...they know their wares and always go the distance to accommodate their customers. THANK YOU AMRE.

John Nguyen

Nice service

Bourdage Family

Great place for all parts and supplies on everything

Sabina Gibbs

Has I I am looking for every time

Wally Yakemchuk

You guys and gals are the best!!!!! Awesome support. Helpful and Patient. Never have had a problem with customer service. Management should now how valuable you all are, especially during the times we are going through. CONGRATULATIONS ???? ???? ???? ????

Mike Aeberhardt

Excellent service from Ron. Knowledgeable. Had to go to north end to pick up part... but at least they had it. Reasonable prices. Will buy stuff here again.

Nancy Rivett

We ordered a compactor for our A/C unit on June 8th and expected delivery by June 16th. Due to COVID-19, we expected some delay. It is now June 23rd and we have not received it, yet. When calling a representative at the customer service number, we were told it was at US customs. That was on Friday, June 19th. It's not like it is coming from China, it is in Canada. We live in upper NY state and the heat and humidity have been terrible. I expected some delay, but this is ridiculous!!

karimdad salatan

Very good

Ron Andriuk

They had what I wanted in stock which was great.

Thomas ferris

Very large selection great for fixing up old appliances

Grey Jade

This review is specifically for Mike Anderson. He helped me out a couple days in a row and I was so impressed with his fantastic customer service. He was professional, helpful and very knowledgeable. Not only was he kind to me, but he was so kind to my children. Thank you so much, Mike. You brightened my day with your kindness and I want you to know that you’re greatly appreciated! ❤️

Paul Murphy

Plumbing supply, well equipped, knowledgeable.

Daylon E

better prices in store on most products , friendly service. was still able to buy parts to repair washer during covid lockdown

Bert McKeen

The staff is very friendly and helpful. I'm not able to talk because of cancer but they acomadated me with a lot of respect and understanding.

John MacDonald

April 2020 i bought a furnace inducer motor (a131) from AMRE on-line sales AND THEY SENT ME A USED MOTOR WITH DUST INSIDE THE MOTOR WINDINGS AND THE HOUSING WAS ALL BENT UP ...finally got my money back!!!

Rebecca Lippiatt

My favourite store. I do a lot of work in my 105 year old house and the staff are always really courteous and helpful, even when I ask for a thingamabob or a whatchamacallit. They go above and beyond and offer suggestions and advice. Great store!!

Michael Diep

Was in dire need of replacement parts for my washer and dryer and was just about to make a purchase online before my neighbor mentioning about this place. Upon arrival they had everything I needed in stock with friendly manners and really competitive compared to online. I prefer to keep my money within the country side no problem purchasing it from here

Ryan Seleski

Great service

Shawn Nettnay

I had searched all over looking for a bathroom fan motor for my outdated one. On my Google search, it showed that these guys had one in stock, and it was a newer model. So I placed the order on Friday. By Sunday, it was delivered to my door. For service as quick as I got through these guys, I would recommend them to anyone needing parts. Thank you for the great service, and the speedy delivery.

Ri Ray

Called 3 times today and was placed on hold for over 15 minutes each time-no answer. I hung up and will be taking my business elsewhere

Aaron Bjorndal

Love this place! Staff who know what they're talking about, great selection and prices on so many things. See you soon!

John

there is no excuse for being rude to a customer over the phone, steering clear of this business even if I have to pay more elsewhere.

Garth B

The only two items I ever ordered from this store were sent with the wrong shape and size. Then the return process was a hassle. I will be avoiding them in the future

Stacey Deck

Great place to go for those odd household parts and supplies. They are quite helpful. I was just disappointed that the guy helping me wasn't wearing his mask properly. The place was busy with customers and staff and this is just irresponsible during these times.

Bert Kuckelmann

This is an excellent place to get parts. Staff is friendly and helpful. Could not ask for a better place to shop and deal with a good bunch of people

Mike Huibers

Good place for everything you need for home. Doing curbside pickup. Staff is friendly and knowledgeable. Always a good experience.

Dietcokesofevil

very helpful staff

Corey McDonough

Love this store. So much useful product

Cameron McIlwraith

Helpful staff!!

Robert Gordon

Good

Ashley Roy

I love this place! I'm just a residential customer and have been here a few times. The staff is very knowledgeable and friendly. Will definitely be going back.

Richard Nelson

I have been dealing with are for a couple years at various times and have always got professional honest and upfront customer service. They have in stock a huge inventory of parts and supplies, if they don't have it in stock they are very willing to order it in , GREAT JOB GUYS !!

Kerry Turriff

Great staff. If they don't have what you want they know where you can get it.

Mike Mishlawi

Not bad and not the greatest. I was shopping for a part, called many retailers including Amre Supply, they gave a price over the phone that was a bit better than other retailers. Drove all the way to the store, gave the part number, the price went up from $36 to $68!!! Double checked again, still the same. Anyway I had no choice but to buy it, it was around 5:00pm, so can't have enough time to go to another place. I needed the part right away. But still disappointed

Abe Enns

Very poor service make sure you have an hour or two if you go to that place

Kwame Ofori

I called in a few times to make sure I was getting the right parts for my DIY. You can say I’m sort of like Tim the ‘Tool-Man’. Everyone I spoke with seemed composed and interested to understand my inquiry and help me to figure out what I needed—not once did I feel that my lack of technical knowledge/language frustrated the staff. I did get what I needed in a timely fashion – definitely one of the best customer services in the city! Thank you, Amre Supply

Grant Mihal

Always great service. Alittle hard to find things on the shelf or i eould give them a 5.

Yuriy Fedotkin

Excellent Internet order service (email response, order #, shipping tracking etc.). Instant shipping and accurate delivery date (as estimated). Very impressed! Will buy again and recommend to all of my friends.

Glen McFadden

The place to go for appliance parts. Good service, good stock. Popular enough though, so you might have a bit of a wait.

Mike R

Went in for a part, Guy behind the counter was rude and not very plesant to deal with. Would be cool if he would wear his mask properly on his face and not his chin. We are in a pandemic.

Emily Cooper

Excellent customer service, Sthefanya worked very efficiently in ensuring my order was processed as quick as possible. Really appreciated her help! 10/10 support!

Waldemar Elwertowski

Very nice girl in the front desk helpful they got lots of parts

Bryce Christiansen

I would give this store a no star if I could. I waited 30 min for help then was told to look online to order the part. Not willing to help me or even give me a straight answer. No effort put in by staff.

Richard Puckridge

Dealing with Amre in Edmonton just now to place an Order was a real pleasure. Nicole there could not have been more helpful in the great trouble she took to assist me by sending pictures of the spare parts I ordered to confirm that they were the actual parts I needed. I think Nicole deserves at least a bottle of wine from her boss, as she is a real asset to the Company!

Derek Mracek

The people here really saved my butt! Amazing service

allen beere

Good food .

Mike Croft

Worst phone service in the industry . Always busy. Was hung up on. Double billed my order. Ever since Wolseley bought Amre out. Your prices increased immediately. You were fantastic before, Terrible now.

Richard Jenkyns

Mackenzie was of excellent assistance! Product variety awesome. The one place I can always count on having stock of parts for my LAU VA2 furnace humidifiers. Never disappointed!!

Alar H Aksberg

Always getting gòod service. Have been regular for at least 10 years.

Rosemarie Perrin

Was at the store for a temperature control part for an oven on Jan 13, 2020. Did not replace it in the oven at that time as the old one continued to work. On July 17th, got a message F3E2. Replaced with new part and still got the message. Called the store on 120 Street July 18. The man who answered the phone was useless. I asked him if they could test the new part to ensure it was not failing. He knew nothing and was not helpful. Making comments continually that he did not know if it could be tested, warranty was off, and said he could not help. I told him if the new part was faulty, I would know to buy another. He was so annoying and frustrating that when I was losing my cool, he was trying to talk over me. Horrible customer service. I have done customer service for years and have never been allowed to treat people in that manner. He possibly is in the wrong position or needs a lot more training on product and how to work with customers.

David McBride

Very good product knowledge.

MON

Very helpful staff. Very happy to get what I needed.